Cortelco 3719 User Manual
Menu Driven
Network Service Telephone
Caller ID With Call Waiting
OWNER’S
INSTRUCTION MANUAL
THANK YOU
FOR PURCHASING THE
3719 NETWORK SERVICE
TELEPHONE
We want you to know all about your new Network Service Telephone, how to install
it, the features it provides, and the services you can expect from its use. We have included
this information in your Owner’s Instruction Manual.
PLEASE READ BEFORE INSTALLING AND
USING YOUR NEW TELEPHONE EQUIPMENT.
TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTIONS ...................................................................................................... 2
INTRODUCTION ............................................................................................................................................ 4
INSTALLING YOUR TELEPHONE ............................................................................................................... 5
INSTALLATION..................................................................................................................................................................................... 5
FACTORY PRESETS .............................................................................................................................................................................. 7
SETUP .................................................................................................................................................................................................. 7
FEATURES OF YOUR TELEPHONE ............................................................................................................ 10
USING YOUR TELEPHONE ......................................................................................................................... 10
RECEIVING A PHONE CALL............................................................................................................................................................. 1 1
PLACING A PHONE CALL ................................................................................................................................................................ 11
SPEAKERPHONE BUTTON............................................................................................................................................................... 11
DURATION COUNTER ....................................................................................................................................................................... 1 2
VOLUME BUTTON.............................................................................................................................................................................. 12
VOLUME SWITCH ............................................................................................................................................................................... 12
REDIAL/PAUSE BUTTON.................................................................................................................................................................. 12
HOLD BUTTON.................................................................................................................................................................................... 13
FLASH BUTTON .................................................................................................................................................................................. 13
CALL WAITING DISPLAY ................................................................................................................................................................ 14
MUTE BUTTON................................................................................................................................................................................... 1 4
RINGER VOLUME ................................................................................................................................................................................ 1 4
HEADSET COMPATIBLE .................................................................................................................................................................. 15
DATA PORT.......................................................................................................................................................................................... 15
7-10-11 BUTTON/CONTRAST.......................................................................................................................................................... 15
VOICEMAIL BUTTON ........................................................................................................................................................................ 15
DIAL BUTTON ..................................................................................................................................................................................... 15
DELETE BUTTON............................................................................................................................................................................... 15
NETWORK SERVICES ......................................................................................................................................................................... 1 6
REVIEW BUTTONS ............................................................................................................................................................................. 16
DIRECTORY BUTTON ....................................................................................................................................................................... 16
MEMORY BUTTON ............................................................................................................................................................................ 16
USING THE DIRECTORY ............................................................................................................................. 17
USING THE CALLER ID FUNCTION ...........................................................................................................19
MESSAGE LIGHT ..................................................................................................................................................................................19
MESSAGE WAITING ............................................................................................................................................................................19
RECEIVING CALLS ..............................................................................................................................................................................2 0
REVIEWING CALLS .............................................................................................................................................................................20
DELETING CALLS ...............................................................................................................................................................................21
CALLBACK (DIAL)..............................................................................................................................................................................21
7-10-11 BUTTON/CONTRAST..........................................................................................................................................................21
MESSAGE ERROR .................................................................................................................................................................................22
NO DATA SENT ................................................................................................................................................................................... 2 2
PRIVATE CALLS ..................................................................................................................................................................................23
UNKNOWN CALLS ..............................................................................................................................................................................23
USING NETWORK SERVICE FUNCTION .................................................................................................. 24
TELEPHONE SERVICE PROBLEMS ..........................................................................................................26
MAINTENANCE INFORMATION ................................................................................................................27
REPAIR OF YOUR TELEPHONE .................................................................................................................28
THE FCC WANTS YOU TO KNOW ............................................................................................................29
IMPORTANT SAFETY INSTRUCTIONS
Always follow basic safety precautions when using your telephone equipment to reduce the risk of fire, electrical shock,
and injury.
1. Read and understand all instructions in the Owner’s Instruction Manual.
2. Read all warnings and follow all instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not use liquid or
aerosol cleaners.
4. Do not use the telephone near water. For example, do not use near a bathtub, wash bowl, kitchen sink, laundry
tub, swimming pool, or in a wet basement.
5. Do not place this product on an unstable cart or stand. The product may fall causing serious damage to the
product.
6. Use only the type power source indicated on the label. If you are not sure of the type power supply to your home,
consult your dealer or local power company.
7. Do not place any objects on the telephone line cord. Do not locate the telephone where the line cord will be walked
on.
8. Do not block or cover ventilation slots and openings in the bottom of the telephone. The openings should never
be blocked by placing the telephone on a bed, sofa, rug, or other similar surfaces. This telephone should never
be placed near or over a radiator or heat register. This telephone should never be placed in a built-in installation
unless proper ventilation is provided.touch dangerous voltage points or short out parts that could result in a risk
of fire or electrical shock.
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9. Never spill liquid on the telephone or push objects of any kind through ventilation slots. Liquid or objects may
touch dangerous voltage points or short out parts that could result in a risk of fire or electrical shock.
10. Do not disassemble this product. Opening or removing covers may expose you to dangerous voltages or other
risks. Incorrect reassembly can cause electrical shock when the product is subsequently used.
11. Do not overload outlets and extension cords. Some telephones require AC power from an outlet, overloading
the outlets can result in the risk of fire or electric shock.
12. Avoid using a telephone during a local thunderstorm. There may be a remote risk of electrical shock from
lightning.
13. Do not use a telephone in the vicinity of a gas leak to report the leak, or otherwise.
14. Unplug the telephone from the wall outlet and refer servicing to qualified service personnel under the following
conditions:
• When the line cord is frayed or plugs damaged.
• If liquid has been spilled into the telephone.
• If the telephone has been exposed to rain or water.
• If the telephone does not operate properly by following the operating instructions. (Adjust only those
controls covered by the operating instructions. Improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician to restore the product to normal
operation.)
• If the telephone has been dropped or the housing damaged.
• If the telephone exhibits a distinct change in performance.
SAVE THESE INSTRUCTIONS
3
INTRODUCTION
The 3719 is a corded Network Service Telephone that incorporates your telephone company’s calling features, such as Caller ID,
Voicemail, Call Waiting Caller ID, and Network Service Features.
3719 FEATURES
• DTMF Dialing
• Ten Two-Touch Memory Dialing Locations
• Menu-Driven Network Service Feature Access
• Type II Caller ID - Stores 70 Caller ID Records
• LCD With Adjustable Contrast
• 50 Directory Records
• Speakerphone
• English and Spanish
• 2.5 mm Headset Jack
• New Call Indicator
• New Message Indicator
• Adjustable Ringer
• Handset Volume Control
• Handsfree Volume Control
• Last Number Redial
• Call Duration Timer
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INSTALLING YOUR TELEPHONE
CHECK THE CONTENTS
Check to see that the following items are enclosed:
• Telephone
• Line Cords
• Desktop/Wall Mount Wedge
• AC Adapter
• User Manual
CHOOSE A LOCATION FOR THE TELEPHONE
The telephone should be away from all other electronic equipment such as a personal computer, microwave, stereo, or
television. It is also a good idea to place the unit away from noisy areas, or from heat sources such as a radiator or
direct sunlight.
PLUG IN THE ADAPTER
Plug the AC adapter tip into the DC 9V jack on the telephone base and the other end into an electrical outlet. Be sure
that the tip is securely plugged into the jack. Thread the cord through the clip on the housing to prevent the cord from
pulling loose.
Caution: You must use a Class 2 power adapter that supplies 9 Volts DC and delivers at least 200mA. Its center tip must be
set to positive. The supplied adapter meets these specifications. Using an adapter that does not meet these specifications could
damage the phone or adapter.
5
INSTALL THE TELEPHONE LINE CORD
DESKTOP INSTALLATION
• Place the wedge in the Desktop position on the bottom of the base. Install the wedge by aligning it over the holes and
pressing down until it snaps into place.
• Plug the line cord into the phone jack labeled LINE.
• Plug the other end of the line cord into the wall jack.
Adapter
Modular
Wall Jack
WALL MOUNT INSTALLATION
• Place the wedge in the Wall Mount position on the bottom of the base. Install the wedge by aligning it over the holes
and pressing down until it snaps into place.
• Plug the line cord into the phone jack labeled LINE.
• Thread the phone cord through the open channel in the base.
• Plug the other end of the phone cord into the wall phone jack.
• Remove the handset hook tab and re-insert it reversely to the wall mount position.
• Hang the base on the wall jack.
REMOVING THE DESKTOP/WALL MOUNT WEDGE
Remove the mounting wedge from the bottom of the base by pressing and pulling on the large end of the mounting wedge.
ATTACH HEADSET (Optional)
A headset with a standard 2.5mm plug may be used in the headset jack on the right side of the base.
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FACTORY PRESETS
To ensure your telephone works properly, you must set the following options correctly before using your phone. To begin the
setting sequence, press “Mem” twice rapidly. The following table shows the factory default settings for your unit:
Display Setting
Language English
Area Code No Setting, 4 Area Codes
Setup VM No Setting
Clear VM Light No Setting
VM Access Number No Setting
#3 Sec Pauses 1
VM Password No Setting
SETUP
After the adapter is connected, the display will show as indicated below for setting.
Note: The Up Review Button or “Mem” button can be used to save the current step and move forward in setup. The Down
Review Button can be used to review entered information or alter entries.
1. LANGUAGE/IDIOMA appears on the display. “1. ENG” and “2. ESP” will flash opting for display language selection.
This will only flash for a short time before going into standby mode.
• Press 1 to select ENG (English) or press 2 to select ESP (Spanish). A check mark moves to the selection you have
made.
• Press the Up Review button to move to the next setting option.
LANGUAGE/IDIOMA 1 =ENG 2 =ESP
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