1
CORTELCO 2720 Two-Line / Caller ID / Type II Set
Instruction Manual
2
Table of Contents
Why VoiceManagerSM with Cortelco Phones? ........................................................ 2
Cortelco 2720 Telephone Set Features ................................................................... 3
Telephone Set Part Identification ............................................................................. 4
Installation and Quick Setup Tips ............................................................................ 5
Telephone Set Buttons .............................................................................................. 6
Telephone Features ................................................................................................. 11
VoiceManager Most Frequently Used Features ................................................... 12
Voice Portal ............................................................................................................... 14
Voice Mail.................................................................................................................. 14
Troubleshooting Guide ........................................................................................... 15
3
Cortelco 2720 / Two-Line / Caller ID / Type II Set
Why VoiceManagerSM with Cortelco Phones?
• Total cost of ownership savings with Cox
• Total exibility to meet your business needs
• One vendor to call to support voice and equipment needs
• Cox Business VoiceManager has more features than most phone systems
• VoiceManager features are NETWORK-BASED
- Can be accessed from anywhere (Voice Portal and My Account control)
- Most features can be controlled from the sets with
*
codes and # codes
(see page 12)
- Customer benets from feature upgrades on VoiceManager platform
- Our strongest featured solutions are:
- Business continuity
- Personal mobility
4
Cortelco 2720 Telephone Set Main Features
• Conference
• Caller ID with Call Waiting Display
• 99 Caller ID Memory
• Wide-angle LCD Screen
• Voice Mail Indication
• Mute/Hold
• On-hook Pre-dial
• Directory Name Match
• 10 Direct Memories
• Flash/Redial
• Speakerphone
• 2.5mm/RJ-type Headset Jack
5
2720 Telephone Set Part Identification
1 Conference Button
2 Menu/Options Button
3 Directory Button
4 Save Button
5 Message Lamp
6 Multi-Angle LCD
7 Delete Button
8 Release Button
9 Dial Button
10 Voice Mail Button
11 Review Up/Down Button
12 Directory/Logo Strip
13 Five Auto Memory Buttons
14 Shift Button
15 Line 2 Button
16 Headset Jacks
17 Line 1 Button
18 Headset Button w/LED
19 Flash Button (use to
access VoiceManager
SM
Transfer/Hold/Music on
Hold Feature
20 Mute Button w/LED
21 Hold Button
22 Redial Button
23 Speaker Button w/LED
24 Volume Up/Down Button
25 Handset Jack
26 Speaker
27 Handset Hook
28 Hook Switch
6
Quick Setup — Multi-Phone Configuration
The following are quick setup instructions for the phone:
1. Press MENU/OPTION button down for three seconds once to enter
program mode.
2. Press MENU to leave language as English.
3. Enter your Area Code and press MENU.
4. Press MENU to skip the second Area Code option.
5. Press MENU to leave the LDS Code as 1.
6. Press MENU to skip setting the time (Caller ID will set the time when the
phone gets a call).
7. Press MENU to skip Flash timer set at 600ms.
8. Press MENU to skip Ringer Cadence, default is 3.
9. Press MENU to skip Ringer Volume, default is 5.
10. Enter the voice mail access number then, press MENU. (See below.)
11. Press MENU to skip the #3 Pause.
12. Press MENU to skip the VM password.
13. Press MENU to skip hold mode.
14. Press MENU to skip release mode.
15. Press MENU to skip SDT time.
Press MENU one last time and your quick setup is complete.
Always remember you can hold MENU down for three seconds, then press
MENU the corresponding amount of times as the number above to reach the
desired feature to adjust.
Example: To change the ringing volume on line 1, hold down MENU for
three seconds, then press MENU 13 times. From here you can use the up
and down arrow to adjust the volume.
Loading...