Cortelco 121000TP227S User Manual

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Page 1

121000TP227S

USER'S MANUAL

Page 2

TABLE OF CONTENTS

FEATURE LIST

SAFETY INSTRUCTIONS

INTRODUCTION

LOCATION OF CONTROLS

FUNCTION BUTTONS

MENU SETTINGS

CALLER ID INFORMATION

DISPLAY MESSAGES

CALL

ER ID SYSTEM OPERATION

CALLER ID ON CALL WAITING

TROUBLESHOOTING

DEFAULT SETTINGS

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DEFAULT SETTINGS

1. Date Format: MM-DD

2. Hour Format: 12 Hour

3. Time Format: Month-Day-Year

4. Flash Time: 600 mSec

5. Pause Time: 3.6 Sec

6. SDT: Off

7. Hold: Normal

8. Language: English

9. Ringer Suppress: Off

10. LCD Contrast: 2

11. Ring Type: 2

12. Ring Volume: 3

13. Handset Volume: 3

14. Speaker Volume: 3

15. Msg Switch: Off

FEATURE LIST

Large, backlit LCD with adjustable contrast

1. Memory Dialing

a. One-Touch Memor y buttons b. 10 Two-Touch Memory buttons c. 99 Entry Director y (Stores name and number)

Stores 50 incoming calls

3. Stores 15 outgoing calls

4. CallerIDType2(CallerIDonCallWaiting)

5. Message Waiting Indicator

a. FSK b. Stutter Dial Tone c. 90V d. 24V

Voice Mail Button

7. New Call Indicator

8. Flash

Mute with Indicator

10.

Release

11.

Hold with Indicator

12.

Pause

13.

Enhanced Redial (Redial any of last numbers dialed)

14.

Speakerphone

15.

2.5mm Headset Jack

16.

Headset Button with Indicator

17.

Clock and Calendar

18.

Call Timer

19.

Three Languages (English, French, and Spanish)

20.

Adjustable Ringer Volume and Cadence

21.

PBX Access Code

22.

Long Distance Access Code (LDS Code)

23.

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SAFETY INSTRUCTIONS

To reduce the risk of fire, electrical shock, and injury, please follow these basic safetyprecautions before you use this equipment.

Carefully read theinstructions in this manual.

1. Follow all warnings and instructions marked onthe unit.

2. When cleaning, unplug the telephone jackfrom the walloutlet. Use

3. a damp cloth. use liquid or aerosol cleaners. Do not use this equipment near water, eg: near a kitchen sink,

4. bathtub, swimming pool or in awet basement. Install in a protected location. Ensure all lines and cords are away

5. from foot traffic. place objects on the line cord that may cause damage or abrasion. Avoid spilling any liquid on the unit. This may cause internal

6. shorting, fireor shock and isnot coveredunder your warranty. Do not overload wall outlets and extension cords as this can result

7. in the risk of fire orelectrical shock. Never push objects of any kind into this telephone as they can

8. touch dangerous voltage points or short out parts that could result in a risk of fire or electricalshock. Take the phone to a qualified technician when it requires repair

9. work or service. To reduce the risk of electrical shock, do not disassemble the telephone. Opening or removing covers can expose you to dangerous voltages or other risk s. Incorrect reassembly can cause electrical shockduring subsequent use. Avoid using the telephone during an electrical storm. There can be

10. a slight risk of electricalshock fromlightning.

DO NOT

11. the leak. Unplug this telephone from the wall outlet and refer servicing to

12. qualified service personnel under the followingconditions:

If liquid is spilled into theunit.

If the unit is exposed to rain or water.

If the unit does not operate normally by following the

operating Instructions.

If the unit is dropped or the casing is damaged.

If the unit exhibits a distinct change in performance.

DO NOT

use the telephone to report a gas leak, if in the vicinity of

If you have problems with your phone, please check below for helpful hints:

BLANK OR FAINT SCREEN

CALLER ID DOES NOT WORK

PHONE WILL NOT RING

NO DIAL TONE

NO CHARACTERS ON DISPLAY

TROUBLESHOOTING

Check line cordand adaptor.

Check Contrast setting.

Be sure yourcaller ID service is active.

Do not answerthe phone beforetwo rings.

If the problem continues, contact the telephone company.

Be sure theringer is notoff.

There may be too many devices connected to the phone line. Remove all other phonesand see if this phone will ring. If so, add devices back one by one to find theproblem unit.

Verify that theline cord is connected.

Verify that the line cord connection is correct and tightly secured.

Check power adapter.

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CALLERIDONCALLWAITING

When you subscribe to this feature from the telephone company, the LCD will display the name and number of a second caller while you are on a call.

Caller ID info displayed

Caller 1 436-1234

Use the button to answer the second call.

FLASH

Use the button again to return to the first call.

FLASH

Caller two's information is displayed

Caller 1 4

Caller 2 291-5678

INTRODUCTION

Box

Contents

The box should contain the following items.

Telephone Base

Telephone Stand

Handset

Handset Cord

Line Cord

Power Supply (Transformer)

User Manual

If any of these items are missing, contact your seller.

Installation - Wall

1. Remove the handset hook and reverse it so that it will hold the handset.

2. Plug the line cord into the LINE jack on the base of the

telephone.

3. Plug the other end of the line cord into the telephone jack in

the wall.

4. Plug the power supply into the power supply jack on the base

of the telephone.

5. Plug the power supply into an AC wall outlet.

6. Mount the telephone on the wall jack. Be careful when routing

the cords so as not to interfere with the mounting.

7. Plug the handset cord into the handset.

8. Plug the other end of the handset cord into the handset jack on

the side of the telephone.

9. Hang the handset on the telephone.

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Installation - Desk

1. Mount the desk stand to the telephone.

2. Plug the line cord into the LINE jack on the base of the telephone.

3. Plug the other end of the line cord into the telephone jack in the wall.

4. Plug the power supply into the power supply jack on the base of the telephone.

5. Plug the power supply into an AC wall outlet.

6. Plug the handset cord into the handset.

7. Plug the other end of the handset cord into the handset jack on the side of the telephone.

8. Place the handset on the telephone.

On-Hook

1. Use to select the number to be called.

2. Use to modify the number format if necessary.

3. Press .

orst

7-10-11

DIAL/OK

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CALLER ID SYSTEM OPERATION

Note that a subscription to caller ID service is required.

New Call Indicator - NEW

been reviewed.

Review Call Records -

records. If the number is longer than 13 digits, an arrow will show in the right corner of the LCD. Use to show the other digits.

Use again to move to the next record. Records may be reviewed quickly by holding for approximately 3 seconds. At the end of the records, the display will show .

Save Call Records -

oldest record to make room for new calls. Save specific calls by deleting unnecessary call records.

Delete Single Numbers or All Records -

to select the number to be deleted. Press . The LCD will

DELETE? DELETE

show . Press again to confirm. To delete all records, press and hold for 6 seconds. The LCD will show .

DELETE

Press to confirm.

Call Back from Caller ID Off-Hook

1. Go off-hook. or

2. Use to select the number to be called.

7-10-11

3. Use to modify the number format if necessary.

DIAL/OK

4. Press .

The display will show until all new calls have

Use to scroll through the caller ID

END OF LIST

The phone stores 99 CID records. It drops the

While on-hook use

DELETE

DELETE ALL DELETE?

LOCATION OF CONTROLS

13 12

1. Memory buttons (M1~M5)

2. Shift button

3. Headset button

4. Mute button

5. Hold button

6. Speaker button

7. Redial button

8. Flash button

9. Volume controls

10. b ut tonPAUSE

7-10-11

RELEASE

DIAL/OK

DELETE

CONTRAST

VOICEMAIL

STORE

AUTO

PAUSE

FLASH

VOL.VOL.

REDIAL

STORE

11. but to n

12. but ton

7-10-11

13. bu tto n

14.Up&Downcontrols

15. Hook switch

16. MESSAGE/New Call Indicator

17. LCD display

18. Handset

SHIFT

HEADSET

MUTE

HOLD

SPEAKER

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Headset jack

TOTAL and NEW CALLS

- The total calls are displayed at the bottom of the screen. New calls are displayedat the topright.

- If a caller has prevented his name

PRIVATE

and number from being sent, the display will show .

REPEAT REPEAT

PRIVATE

- If a number calls more than once, will appear in the upper right ofthe

screen.

9:52 9/12

TOTAL 04 MON

9:52 9/12

CALL#

PRIVATE

9:52 9/12

12274612345

NEW

CALL#

REPEAT

Telephone

line jack

MESSAGE

indicator

switch

Power jack

24V OFF 90V

END OF LIST

- This message is displayed when the end of the CID list has been reached with the or arrow.

OUT OF AREA

- This message will display

when a call is received from an area which

DATA

LINE

is not providingcaller ID information.

9:52 9/12

END OF LIST

9:52 9/12

CALL#

OUT OF AREA

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CALLER ID INFORMATION

A caller ID record consists of the following information:

Total number of New Calls Time and Date Total number of Calls Caller's Name and Number Week day

* Note that this feature requires caller ID service from your telephone company.

DISPLAY MESSAGES

msg

In addition to the Message Waiting light, an icon will appear in the display whenever there are messages. This icon is " ". It will remain until all messages have been cleared. The display will also show MESSAGE WAITING at the bottom if there is a message. Note that this requires voice mail service from a service provider.

REPEAT

MSG

FUNCTION BUTTONS

1. Ringer Volume Adjustment

While on-hook, press the and buttons to change the ringer volume. There are 4 levels plus OFF.

2. Redial Function

a. Go off hook (lift the handset, press or press

HEADSET

)

REDIAL

b. Press (the last dialed number will be dialed).

3. Enhanced Redial

REDIAL

The button allows youto access thelast 15 dialed numbers.

4. Flash

is normally used in conjunction with special features such as Call Waiting. If you do not have any special features, pressing may disconnect a call.

5. Pause

the dialing sequence.

6. Mute

microphone. It allows you to talk without being heard by the distant party. To use this feature, press . The display will show " " and the MUTE button will light. To deactivate the feature, press again.

REDIAL

a. Press (the last dialed number will be displayed) b. Use the or buttons to select the desired number. c. Go off hook (lift the handset, press or press )

MUTE

UP DOWN

- Pressing produces an interruption of the line. This

- This is used during memory dialing to temporarily pause

- This deactivates the handset, headset or speakerphone

MUTE

VOL- VOL+

SPEAKER,

SPEAKER, HEADSET

FLASH

MUTE

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7. Memory Buttons

- The 1210 has five Memory Buttons (M1 - M5).

Each can store 2 telephone numbers.

a. Storing a number Must be done on-hook.

STORE.

i. Press ii. Dial the number to be stored.

STORE.

iii. Press iv. Enter the name to be stored and press . Press if

STORE STORE

you do not wish to enter a name.

v. Use to select the ring cadence for this number.

STORE.

vi. Press vii. Press the desired Memory Button. You may store an

additional number in this location by pressing and

SHIFT

then pressing the Memory Button.

b. Editing a number It is not possible to edit a number. Simply

store another number in this location.

c. Reviewing a number While on-hook, press the desired Memory

Button to display the stored number. If no number is stored, the display will say " ".

MEMORY IS EMPTY

d. Dialing a Number

i. Go off hook (lift the handset, press , or press

HEADSET

)

SPEAKER

ii. Press the desired Memory Button

e. Storing a Caller ID Record.

i. While on-hook, press until the desired number is

displayed. ii. Press and hold until the last digit begins to flash. iii. Press two times.

iv. Use to select the ring cadence for this number.

STORE.

v. Press

STORE

vi. Press the desired Memory Button.

16. Set Ring - The 1210 has 5 ringer cadences and 4 ringer volumes plus OFF.

a. Press . Display says

OK RING TYPE.

b. Press . The phone will ring with the selected ring type.

c. Use to select a ring type. d. Press . e. Press . Display says f. Press . g. Use to select a ring volume. h. Press i. Press twice to exit.

ororst

OK.

DELETE

RING VOLUME.

8. Two-Touch Memory

- Ten numbers can be stored in the two-

touch memory.

a. Storing a number - Must be done on-hook.

STORE

i. Press .

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between 12 hour and 24 hour format. Press to confirm.

11. Set Flash

this feature, press and then use to toggle between

- This selects the length of time for the flash. To select

600mSec, 300mSec, 120mSec, and 100mSec. Press to confirm. Note that 600mSec is the standard time for North America.

12. Set Area and LDS

- This sets the local area code and the code used to dial a long distance number. These values are used in conjunction with the 7-10-11 button.

OK.

a. Press b. Enter the area code using the keypad. Do not press

OK.

c. Enter the LDS code. This is 1 for North America.

OK.

d. Press e. Press to move to the next item.

13. Set Language

To select this feature, press and then use to select a language. Press to confirm.

14. Set Time and Date

- The 1210 supports English, French and Spanish.

- This allows manual entry of the date and

time. Please note that Caller ID will set these values. If you have CID service, skip this step.

OK.

a. Press b. Enter the time and date using the keypad. The setting

sequence is hour, minute, month, day, and year. Use the * key to delete any incorrect values. After setting the year, the day of the week will be set automatically.

c. Press to exit.

DELETE

15. LCD Contrast

(Lightest) to 4 (Darkest). To select this feature, press and then use to select a contrast value. Press to confirm.

- There are four values of LCD contrast from 1

ii. Dial the number to be stored.

STORE

iii. Press . iv. Enter the name to be stored and press .

NOTE: STORE

If you do not wish to enter a name, press . v. Use to select the ring cadence for this number. vi. Press .

STORE

vii. Press the desired button on the keypad (0~9).

b. Editing a number - It is not possible to edit a number. Simply

store another number in this location.

c. Reviewing a number - Must be done on-hook.

AUTO

i. Press . ii. Press the desired keypad button. If no number is stored, the

display will say " ".

MEMORY IS EMPTY

d. Dialing a Number

i. Go off hook (lift the handset, press or press

HEADSET

ii. Press

AUTO.

SPEAKER,

iii. Press the desired keypad button.

9. Directory

- Up to 99 names and numbers may be stored in the

Directory.

a. Storing a number Must be done on-hook.

i. Press . The display will say .

MENU DIRECTORY

ii. Press . The display will say . Press

DIAL/OK REVIEW

until the display says .

iii. Press .

DIAL/OK

ADD

iv. Dial the number to be stored up to 20 digits. v. Press .

DIAL/OK

vi. Enter the name to be stored and press . Press

DIAL/OK

vii. Use to select the ring cadence for this number. viii. Press . ix. Press to exit.

if you do not wish to enter a name.

DIAL/OK

DELETE

DIAL/OK

b. Editing a number - It is not possible to edit a number. Simply

store another number in this location.

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c. Reviewing a number - Must be done on-hook.

DIRECTORY.

i. Press The first directory entry will be shown. ii. Press to see the other entries.

iii. It is also possible to review a particular record by pressing

the sequence number and then #. For example, to review the seventh number, press 7#.

iv. If the number is more than 13 digits an arrow will show on

the display. Press to see the rest of the number.

d. Dialing a Number

DIRECTORY.

i. Press The first directory entry will be shown. ii. Press until the desired entry is shown. iii. Go off hook (lift the handset, press or press

). The number will be dialed.

HEADSET

SPEAKER,

e. Storing a Caller ID Record.

i. While on-hook, press until the desired number is

displayed. ii. Press and hold until the last digit begins to flash. iii. Press two times. iv. Use to select the ring cadence for this number.

v. Press Display shows SAVE OK.

DIAL/OK.

vi. Press two times.

DIRECTORY

k. Enter the number of 3 second pauses to be inserted between

dialing the voice mail number and the PIN. For example, if you enter 2 here, the phone will pause 6 seconds.

DIAL/OK

l. Press . m. Lift the handset to end programming.

6. Set SDT

- The 1210 can respond to Stutter Dial Tone Message Waiting. If this is set to ON, the phone will go off hook briefly after every call to check the dial tone. If it is stuttered, the message lamp will be lit. To select this feature, press and then use to toggle between OFF and ON. Press to confirm.

7. Hold Mode

In Normal mode, the button will place the phone on local

- The 1210 has two hold modes: NORMAL and PBX.

HOLD

hold. This call can be retrieved from any phone connected to the line. In PBX mode, the button can be programmed to dial a

HOLD

code to place the call on PBX hold. Please note there is no hold indication in PBX mode. To select this feature, press and then

use to toggle between NORMAL and PBX. Press to

confirm.

8. Set Access Code

- This is a number that is dialed to access an

outside line when the phone is used behind a PBX.

a. Press

OK.

b. Dial the access code (up to 4 digits). c. Press to confirm.

d. Press to continue with programming.

9. Date Format

To select this feature, press and then use to toggle between MM-DD (Month-Day) and DD-MM (Day-Month). Press

- This selects the format used to display the date.

to confirm.

10. Hour Format

To select this feature, press and then use to toggle

- This selects the format used to display the time.

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MENU OPERATIONS

Many of the settings of the 1210 are controlled from the menu. To access the menu, press while the phone is on-hook. The various menu settings are discussed in detail below.

1. Directory

2. Factory Reset

to confirm. This will restore the phone to the original settings. All memory andCID recordswill be lost.

3. Pause Time

ororst

from 1 to5 seconds. Press toconfirm.

4. Ringer Suppress

after Caller ID is displayed. The first ring will be suppressed. To select this feature, press and then use to toggle between OFF and ON. Press toconfirm.

5. Voice Mail

mail. This number will be dialed when the button is pressed.

a. When is displayed, press . will

b. Press c. Enter the phone number for your voice mail. d. Press e. Press will be displayed. f. Press g. Enter the password (PIN) for your voice mail. h. Press i. Press . will be displayed. j. Press

- This is covered in theprevious section Item9.

to adjust the time. This can be adjusted in 100 mSec intervals

- This allows you to enter a number to access your voice

VOICE MAIL OK VOICE NUMBER

be displayed.

OK.

OK. DOWN. VM PASSWORD

OK.

# 3 SEC PAUSES

OK.

- When this is displayed, press and then press

- Press to display the current pause time value. Use

- If this is selected, the phone will not ring until

OK OK

VOICE MAIL

g. Deleting a number.

10. Headset

the 1210. The jack is on the right side of the phone. Use to take the phone on and off hook while using the headset.

11. Mute

party, press To cancel this feature, press again. This works on handset, headset and speakerphone.

12. Hold

phone or any other phone connected to the same line. There are two hold modes: Normal and PBX. These are discussed in the Menu Settings.

13. Speaker

phone.

14. Receiver or Speaker Volume Control

volume in either the handset or speaker, press or There are 8 steps of adjustment.

15. 7-10-11

number. Three formats are available: 7-Digit 7 Digit Telephone Number 10-Digit 3 Digit Area Code + 7 Digit Telephone Number 11-Digit 1 Digit Long Distance Code + 3 Digit Area Code + 7 Digit Telephone Number Example: Assume the local area code is 662 and a 7 digit local number is displayed 555-1212.

DIRECTORY.

i. Press ii. Use until the number is shown on the display. iii. Press once. iv. Press again to confirm.

orst

DELETE

- A headset with a 2.5 mm plug can be connected to

HEADSET

- If you wish to speak without being heard by the calling

MUTE. MUTE

- This places a call on hold. It can then be retrieved at this

- This button activates and deactivates the speaker

- To adjust the receive

VOL- VOL+.

- This button changes the format of the displayed

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Pressing the 7-10-11 button once will display the number plus area code: 662-555-1212. Pressing the 7-10-11 button again will add the LDS code (usually 1): 1662-555-1212 Pressing the 7-10-11 button again will show the 7 digit number: 5551212

Note:

This assumes that an LDS code has been programmed into

the telephone.

waiting. For 90V or 24V the type of message waiting is selected with a switch underneath the phone. FSK or SDT message waiting will be detected automatically. For these types of message waiting, the switch should be in the OFF position. If the phone is connected directly to a telephone line, the switch should be in the OFF position. This lamp will flash to indicate a new call. To stop the flashing use the to review the calls.orst

16. Release

- To end a conversation, press once. The

RELEASE

phone will go on-hook for 1.5 seconds and then go off hook again to allow another call to be made.

17. Delete

- This button is used in various programming actions to

delete items. It is discussed in detail when it is used.

18. Dial/OK

- This button is used in programming to accept a value

and to dial out a displayed number.

19. Menu

20. Directory

21. Contrast

22. Voice Mail

- This is discussed in detail in the next section.

- This is discussed in Item 9.

to adjust the display contrast. Press again to confirm.

- While on-hook press and then use

CONTRAST

ors

- This dials the number for a voice mail service.

Programming instructions are given in the following section.

23. Message Waiting/New Call Lamp

- This lamp above the display will light to indicate a voice mail message. The 1210 is compatible with four types of message waiting: 90V, 24V, Frequency Shift Keying (FSK) and Stutter Dial Tone (SDT). Contact your telephone service provider to determine the type of message