www.cornelius-usa.com for all your Literature needs.
The products, technical information, and instructions contained in this manual are subject to change without notice.
RECYCLE
These instructions are not intended to cover all details or variations of the equipment, nor to provide for every possible
contingency in the installation, operation or maintenance of this equipment. This manual assumes that the person(s)
working on the equipment have been trained and are skilled in working with electrical, plumbing, pneumatic, and
mechanical equipment. It is assumed that appropriate safety precautions are taken and that all local safety and con
struction requirements are being met, in addition to the information contained in this manual.
This Product is warranted only as provided in Cornelius’ Commercial Warranty applicable to this Product and is subject to all of the restrictions and limitations contained in the Commercial Warranty.
Cornelius will not be responsible for any repair, replacement or other service required by or loss or damage resulting
from any of the following occurrences, including but not limited to, (1) other than normal and proper use and normal
service conditions with respect to the Product, (2) improper voltage, (3) inadequate wiring, (4) abuse, (5) accident, (6)
alteration, (7) misuse, (8) neglect, (9) unauthorized repair or the failure to utilize suitably qualified and trained persons
to perform service and/or repair of the Product, (10) improper cleaning, (11) failure to follow installation, operating,
cleaning or maintenance instructions, (12) use of “non-authorized” parts (i.e., parts that are not 100% compatible with
the Product) which use voids the entire warranty, (13) Product parts in contact with water or the product dispensed
which are adversely impacted by changes in liquid scale or chemical composition.
Contact Information:
To inquire about current revisions of this and other documentation or for assistance with any Cornelius product contact:
www.cornelius.com
800-238-3600
Trademarks and Copyrights:
This document contains proprietary information and it may not be reproduced in any way without permission from
Cornelius.
-
This document contains the original instructions for the unit described.
CORNELIUS INC
101 Regency Drive
Glendale Heights, IL
Tel: + 1 800-238-3600
Printed in U.S.A.
Correct Disposal of this Product
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To
prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to
promote the sustainable reuse of material resources. To return your used device, please use the return and collection
systems or contact the retailer where the product was purchased. They can take this product for environmental safe
recycling.
• Read and follow ALL SAFETY INSTRUCTIONS in this manual and any warning/caution labels on the unit
(decals, labels or laminated cards).
• Read and understand ALL applicable OSHA (Occupational Safety and Health Administration) safety regulations and/or national and local codes before operating this unit.
Recognition
Recognize Safety Alerts
This is the safety alert symbol. When you see it in this manual or on the unit, be alert to
the potential of personal injury or damage to the unit.
Different Types of Alerts
IDC Pro 255 Installation Manual
Indicates an immediate hazardous situation which, if not avoided, WILL result in serious injury, death or equipment
damage.
Indicates a potentially hazardous situation which, if not avoided, COULD result in serious injury, death, or equipment
damage.
Indicates a potentially hazardous situation which, if not avoided, MAY result in minor or moderate injury or equipment
damage.
SAFETY TIPS
• Carefully read and follow all safety messages in this manual and safety signs on the unit.
• Keep safety signs in good condition and replace missing or damaged items.
• Learn how to operate the unit and how to use the controls properly.
• Do not let anyone operate the unit without proper training. This appliance is not intended for use by very
young children or infirm persons without supervision. Young children should be supervised to ensure that
they do not play with the appliance.
• Keep your unit in proper working condition and do not allow unauthorized modifications to the unit.
NOTE: The dispenser is not designed for a wash-down environment and MUST NOT be placed in an area
Only trained and certified electrical, plumbing and refrigeration technicians should service this unit. ALL WIRING
AND PLUMBING MUST CONFORM TO NATIONAL AND LOCAL CODES. FAILURE TO COMPLY COULD
RESULT IN SERIOUS INJURY, DEATH OR EQUIPMENT DAMAGE.
IF THE SUPPLY CORD IS DAMAGED, IT MUST BE REPLACED BY THE MANUFACTURER, ITS SERVICE
AGENT OR SIMILARLY QUALIFIED PERSONS IN ORDER TO AVOID A HAZARD.
SAFETY PRECAUTIONS
This unit has been specifically designed to provide protection against personal injury. To ensure continued protection,
observe the following:
Disconnect power to the unit before servicing following all lock out/tag out procedures established by the user. Verify
all of the power is off to the unit before any work is performed.
Failure to disconnect the power could result in serious injury, death or equipment damage.
Always be sure to keep area around the unit clean and free of clutter. Failure to keep this area clean may result in
injury or equipment damage.
SHIPPING AND STORAGE
Before shipping, storing, or relocating the unit, the unit must be sanitized and all sanitizing solution must be drained
from the system. A freezing ambient environment will cause residual sanitizing solution or water remaining inside the
unit to freeze resulting in damage to internal components.
CO2 (CARBON DIOXIDE) WARNING
CO2 displaces oxygen. Strict attention MUST be observed in the prevention of CO2 gas leaks in the entire CO2 and
soft drink system. If a CO
contaminated area before attempting to repair the leak. Personnel exposed to high concentrations of CO
experience tremors which are followed rapidly by loss of consciousness and DEATH.
2 gas leak is suspected, particularly in a small area, IMMEDIATELY ventilate the
2 gas
MOUNTINGINORONA COUNTER
When installing the unit in or on a counter top, the counter must be able to support a weight in excess of 1,000 lbs.
(454 kg.) to insure adequate support for the unit. Failure to comply could result in serious injury, death or damage to
the equipment.
NOTE: Many units incorporate the use of additional equipment such as ice makers. When any addition
equipment is used you must check with the equipment manufacturer to determine the additional
weight the counter will need to support to ensure a safe installation.
The IDC PRO 255 unit solves your ice and beverage service needs in a sanitary, space saving, economical way. It is
designed to be manually filled with ice from any remote ice making source. The unit distributes cubes (up to 1-1/4 inch
in size), Cubelet and compressed (not flaked) ice. Also, the unit includes beverage valves, a cold plate, an internal
carbonator tank and an external pump for the carbonator.
The unit cannot be used with crushed or flaked ice. Use of bagged ice which has frozen into large chunks can void
warranty. The unit agitator is not designed to be an ice crusher. Use of large chunks of ice which “jam up” inside the
hopper will cause failure of the agitator motor and damage to the hopper. If bagged ice is used, it must be carefully
and completely broken into small, cube-sized pieces and left to “temper” or warm up for a minimum of 20 minutes in
room temperature before loading into the unit hopper.
FEATURES
• Brand density - 10 brands on each side, 7 chilled, 3 ambient and up to 8 flavor shots (4 per side) for over
320 drink combinations.
• Large HD promotional display
• 255 lb. capacity ice cube hopper
• Internal cold carbonation with remote pump
• Total carb/mid-carb flexibility on each brand
• Dispenses cubed or chewable soft ice
• UI Touch screen.
SPECIFICATIONS
ModelIDC Pro 255
Maximum Number of Valves available36 Total; 20 brands, 8 flavors, 4 Pain & 4 Carb
Built-in Cold PlateYes
Voltage
Height39-3/16 in. (.955 m) to top of Adapter lid
Depth32-3/8 in. (0.823 m)
Width30 in. (0.762 m)
Screen Dimensions32 in. Diagonally
2 Operating Pressure
CO
Water Pressure50-60 psi (345-414 Kpa) at pump
Water VolumeMinimum flow rate, 125 gal/hr. (0.473 cubic meters/hr.)
Shipping Weight545 lb. (247.2 kg)
Counter Weight440 lb. (199.6 kg)
Ice Storage Weight255 lbs. (115.7 kg)
Cup Clearance9-3/4 in. (24.77 cm)
Ambient Operating Temperature65 to 95° F (18.3 to 35° C)
Table 1.
120 V 60 Hz, single phase; 8.5A. of total unit draw
220 -240V 50 - 60Hz, single phase; 5.5A of total unit draw
More than 80 psig (5.52 bar) feeding carbonator pump (75
psig (5.17 bar) fixed regulator on pump deck)
Only trained and certified electrical, plumbing and refrigeration technicians should service this unit.
ALL WIRING AND PLUMBING MUST CONFORM TO NATIONAL AND LOCAL CODES. FAILURE TO COMPLY
COULD RESULT IN SERIOUS INJURY, DEATH OR EQUIPMENT DAMAGE.
This equipment must be installed to comply with the International Plumbing Code of the International Code Council
and the Food Code Manual 01 the Food and Drug Administration (FDA). For models installed outside the U.S.A., you
must comply with the applicable Plumbing/Sanitation Code for your area.
Failure to comply could result in serious injury, death or damage to the equipment.
UNIT LOCATION
The unit must be sealed to the counter or placed on the included 4” legs (drip tray style unit only). The template
drawing indicates where openings can be cut in the counter. Locate the desired position for the unit, then mark the
outline dimensions on the counter using the template drawing, shown in Figure 2.. Cut the necessary openings in the
counter.
DIRECT COUNTER INSTALLATION
To install the unit on a counter, perform the procedure in Table 2.
Table 2.
StepAction
1Locate the unit indoors on a level counter top.
When the unit is mounted directly on the counter top, the b
cord are routed through the large opening in the bottom of the unit. See the mounting template
shown in Figure 2. for locating the required clearance openings in the counter.
2
NOTE: Recommended counter opening size 9X12 for utilities and beverage tub-
ing. Opening can be located anywhere within the shaded area.
Apply a continuous bead of NSF International (NSF) silastic sealant (Dow 732 or equal) approximately 1/4-inch inside of the unit outline dimensions and around all openings. Then, position the
3
unit on the counter within the outline dimensions. All excess sealant must be wiped away
immediately.
4Install the drain tube on to the drip tray, as shown in Figure 3..
Route the drain tube to an open drain with the end of the tube above the “flood” level of the drain.
se the tubing, fittings, clamps, and insulation provided with the unit to assemble the drain. The
U
5
completed drain line must pitch continuously downward and contain no “traps” or improper drainage results.
Locate the carbonator pump assembly and connect the po
The cord is connected to the unit’s electrical box and has an electrical connector on the end that plugs
into a receptacle in the junction box at the carbonator pump assembly. Connect inlet water to the
6
pump and the pump outlet to the unit using 3/8-inch food-grade tubing. Disable the pump from operating by switching the switch in the carbonator pump assembly junction box to the OFF position.
Connect the beverage system product
7
NOTE: See the Plumbing Diagram (Figure 9.) or the decal on the lower front of
the unit for the location of syrup and water connections.
8Clean the hopper interior (see “Cleaning Interior Surfaces” section on page 24).
Connect the unit power cord to a 120 volt, 60 cycl
Volt units, a 3-wire power cord is provided. An appropriate power cord for the particular country
9
may need to be provided by the installer.
tubes as indicated in the Plumbing Diagram, Figure 9..
NOTE: Cornelius Inc. recommends that a water shutoff valve and water filter be installed in the plain water
inlet supply line. A Cornelius Water Filter (P/N 313860000) and Quick Disconnect Set (P/N
313867000) are recommended.
Check the minimum flow rate and the maximum pressure of the plain water inlet supply line. MINIMUM FLOW RATE
MUST BE AT LEAST 125-GALLONS PER HOUR. If flow rate is less than 125-gallons per hour, starving of the car
bonator water pump can occur. Starving causes the carbonator
stat on the pump outlet to stop the water pump motor.
INCOMING PLAIN WATER INLET SUPPLY LINE WATER TO PUMP PRESSURE MUST REMAIN A MINIMUM OF 10 psi BELOW THE CARBONATED CO2 OPERATING PRESSURE. (Example: Carbonator CO
sure is 75 psi and the maximum water pressure can be no more t
2 operating pressure) can cause carbonator flooding, malfunction, and leakage through the carbonator relief valve.
CO
If water is exceeding maximum pressure specifications, a Water Pressure Regulator Kit must be installed in the plain
water inlet supply line. If a fitting connector is not available, tap into the plain water supply line with a 3/8 flare saddle
valve.
water pump to overheat, causing the safety thermo-
2 operating pres-
han 65 psi, etc.). Water over pressure (higher than
ADJUSTINGTHE CARBONATOR CO2 REGULATORAND TURNINGONTHE WATER
NLET SUPPLY LINE
I
Before connecting the CO2 regulator assembly to a CO2 cylinder, turn the regulator adjusting screw to the left (counterclockwise) until all tension is relieved
1.Open (counterclockwise) the CO
the valve fully to back-seat it. (Back-seating the valve on the CO
shaft).
2.The source CO
Never operate the carbonator pump with the water inlet supply line shutoff valve closed. “Dry running” the water pump
will burn out the pump. A pump damaged in this manner is not covered by the warranty.
3.Open the water inlet supply line shutoff valve.
4.Exercise one of the dispensing valves to exhaust trapped air inside the carbonator tank.
2 regulator must be adjusted to a minimum setting of 80 psi.
from the adjusting screw spring.
2 bulk cylinder valve slightly to allow the lines to slowly fill with gas, then open
2 bulk tank prevents leakage around the valve
GATE RESTRICTOR PLATE ADJUSTMENT
The rate at which ice is dispensed is adjusted by adjusting the opening of the gate Restrictor plate as illustrated in Figure 4.
To adjust the gate Restrictor plate, loosen the four (4) nuts that hold the ice chute assembly to the hopper. The Restrictor
plate can
the maximum rate of ice dispense is available (approximately 3 oz/sec). Re-tighten the four (4) nuts to set the desired
Restrictor plate opening. DO NOT EXCEED 35 IN-LB of torque.
now be moved up or down. When the Restrictor plate is fully up, the ice gate opening is 2-1/2” in height, and
Locate the water, syrup and flavor
inlets are marked S1- S14 included lines labeled, A1-A6 for ambient (non
chilled) syrup and F1 - F8 for flavor lines, CW for Carbonated Water, PW
for plain water
Connect syrup lines 1-14 from the unit to th
backroom package.
Connect the carbonated lines CW from the
Connect carbonator pump to backroom water supply.
Connect the plain water lines PW from the
from the backroom package.
2 regulator for syrup BIB pumps as indicated in Table 4.
Table 4.
RegulatorPressure Settings
lines under the counter. The cold plate
e appropriate lines from the
unit to the carbonator pump.
unit to the appropriate lines
UNIT OPERATION
This unit must be grounded to avoid possible electrical shock to the operator. The unit power cord is equipped with a
three pronged plug. If a three pronged (grounded) outlet is not available use an appropriate method to ground the
unit.
Failure to comply could result in serious injury, death or damage to the equipment.
To initially start up the unit for operation, perform the procedure in Table 5.
Table 5.
StepAction
1Connect electrical power to the unit.
Locate the switch on the juncti
2
3Check for water and CO
4
5
water pump will start and fill the carbonator tank with carbonated water. The water
pump stops when the carbonator tank is full.
Dispense Carbonated water drinks until the carbonator pu
time for the carbonator should be about 5-7 seconds.
If the carbonator pump appears to be short-cycling
seconds) refer to the “Troubleshooting” section on page 36.
The Service mode is used to perform all of the maintenance and troubleshooting for the unit. There are three menu
levels available depending on the classification of the operator. Figure 5. shows the service mode screen for operators, Figure 6. shows the service mode screen for supervisors and Figure 7. shows the service mode screen for service technicians. To enter the service mode, perform the procedure in Table 6.
Table 6.
StepAction
Display the keypad screen by tapping each
of the video screen starting in the upper
corner
right corner and continuing to tap each corner
in a counterclockwise direction, in the form of a
“C”.
1
NOTE: As each corner is touched, a
small confirmation rectangle
momentarily appears to confirm the touch.
Input the proper password for your access
level (operator, manager or technician) and
press Enter. The Service UI screen is displayed, as shown in Figure 5., Figure 6. or Figure 7., depending on your access level.
NOTE: Each access level has a differ-
2
ent password.Units are shipped
th following preset pass-
wi
words: 1111 (Operator level)
2 (Manager level) 3333 tech-
222
nician level)
Unless customer specific passwords are
configured on a custom basis.
Lastly, press below image on the “+”
sign and all of the loaded images will
7
appear, find the new image that was
loaded for this brand and select it.
Press “Save” on the Syrup edit data
screen.
8
Press “Save” on the syrup edit screen
be
low.
IDC Pro 255 Installation Manual
Table 8.
9
Repeat for any additional flavors or brands needed.
10
Exit the service UI
Mapping Brands
To map the valves to the available brands, perform the procedure in Table 9.
Table 9.
StepAction
Display the keypad screen by tapping each corner of the video screen starting in the upper right
corner and continuing to tap each corner in a
counterclockwise direction, in the form of a “C”.
1
NOTE: As each corner is touched, a
small confirmation rectangle
momentarily appears to confirm
the touch.
select the brand to be mapped to the valve location.
8Repeat Steps 4 & 5 for each location desired.
When all the flavors on the LH are map
9
setup will be identical on the LH and RH side, press the copy to other side button and confirm when prompted.
10When all the flavors are mapped as desired, press the Save button to save the settings.
ped, press the right button and repeat steps 4 & 5 for the RH side. If the
Purging The Syrup Lines
The purge process is performed as part of the “Syrup Line Cleaning & Sanitizing” section on page 21. It is also used
to ensure no air is in the lines before Brixing. If a BIB container is replaced, the syrup lines need to be purged and
sanitized. To purge the lines, perform the procedure in Table 10.
StepAction
1Ensure that the water and CO
Display the keypad screen by tapping each corner of the video screen starting in the upper right
corner and continuing to tap each corner in a
counterclockwise direction, in the form of a “C”.
2
NOTE: As each corner is touched, a
2 are turned on. (initial setup only)
small confirmation rectangle
momentarily appears to confirm
the touch.
When the syrup flows and lines are purged, press the same valve again to turn off, or simply select the next
8
valve needed and the first valve selected will stop pouring.
9Repeat Step 7 until all lines are purged.
When all lines are purged, press the Back button to display
10
Out button.
the Service User Interface screen and select the Log
Syrup Line Cleaning & Sanitizing
Only trained and qualified persons should perform these cleaning and sanitizing procedures.
To sanitize the tubing and BIB connectors, perform the procedure in Table 11.
NOTE: No more than 7 chilled carbonated brands can be mapped per side. Specify the names of chilled vs
bient lines.
am
Table 11.
StepAction
Remove all the quick disconnects from all the
1
BIB containers.
2Fill a suitable bucket with a soap solution.
Submerge all disconnects in
and then clean them using a nylon bristle
3
brush. (Do not use a wire brush.) Rinse with
clean, potable water.
4Using a plastic pail, prepare approximately 5 gallons (18.93 l) of sanitizing solution.
Sanitizing fittings must be attached to each BIB disconnect. If the fittings are not availa
empty BIB bags can be cut from the bags and used. These fittings open the disconnects so the sanitizing
ust the proper valve to the desired flow. Refer to Figure 8. for valve locations.
to dispense 7.0 oz (210 ml.).
IDC Pro 255 Installation Manual
CAUTION:
!
Water Valves
(White)
Syrup Valves
(Black)
Flavor Shots
(Purple)
(Same layout as opposite side)
Table 12.
StepAction
Turn the flow adjustment valve a 1/4 of a turn at a time and recheck the flow. To increase the flow, turn the knob
9
clockwise. To decrease, turn counter- clockwise.
10Test the valve and adjust until a consistent ratio is deli
11Select CW2 and press Pour to dispense 3.0 oz (90 ml.)
12Perform Steps 8 through 10 for the CW2 valve.
13Select PW1 and press Pour to dispense 7.0 oz (210 ml.).
14Perform Steps 8 through 10 for the PW1 valve.
15Select PW2 and press Pour to dispense 3.0 oz (90 ml.)
16Perform Steps 8 through 10 for the PW2 valve.
17Select CW3 and Pour to dispense 7.0 oz (2
18Perform Steps 8 through 10 for the CW3 valve.
19Select CW4 and press Pour to dispense 3.0 oz (90 ml.)
20Perform Steps 8 through 10 for the CW4 valve.
21Select PW3 and press Pour to dispense 7.0 oz (210 ml.).
22Perform Steps 8 through 10 for the PW3 valve.
23Select PW4 and press Pour to dispense 3.0 oz (90 ml.)
24Perform Steps 8 through 10 for the PW4 valve.
25Place a graduated cylinder under the valve.
26Select S1 and press Pour to dispense fol
27If the rate is not correct, perform Steps 8 through 10 for the S1 valve.
28Repeat Steps 26 and 27 for S2 through S7 and A1 through A3.
29Repeat Steps 26 through 27 for S8 through S14 and A4 through A6.
30When the flow rate process is complete, select the Back button to return to the Uni
31Press the Back button on the Unit Setup screen to return to the Service UI screen.
32Press the Log Out button to return to normal operation.
10ml.).
low manufacturer’s specs for proper ratio.
vered two consecutive times.
t Setup screen.
Cleaning Interior Surfaces
As part of the initial cleaning procedures, clean and sanitize the ice hopper by performing the procedure in Table 13.
When pouring liquid into the hopper, do not exceed the rate of 1/2 gallon per minute. Pouring liquid into the hopper
faster than the recommended rate could result in an overflow situation which may result in personal injury or damage
to the equipment.
The unit can be shutdown by entering the service UI at any level and selecting the “shutdown” icon. To shut down or
restart the unit, perform the procedure in Table 14.
Table 14.
StepAction
Display the service screen by tapping each corner of the video screen starting in the upper right
corner and continuing to each corner in a counterclockwise direction, in the form of a “C”.
1
As each corner is touched, a small confirmation rectangle momenta
firm the touch.
The unit is capable of changing the display video on a preprogrammed schedule. This allows the user to set a specific
time and duration for playing a specific media for breakfast, lunch, dinner or any special media required.
To set the media playlist schedule, perform the procedure in Table 15.
Table 15.
StepAction
1First, enter the Service Screen at either manager or technician level permissions.
Tap each corner of the video screen starting in the
per right corner and continuing to each corner in a
up
counterclockwise direction, in the form of a “C”.
2
NOTE: As each corner is touched, a small con-
firmation rectangle momentarily
pears to confirm the touch.
ap
Input the proper password for your access level and
3
press Enter. This will take you to the Service UI screen.
This is where you can access the videos (Media Playlist)
To start with changing the playlist, select the “Media
4
Playl
ist” button. This brings you to this screen (only the
First, to manipulate the playlist and their schedule. A new
aylist can be added by selecting the second button on
pl
the bottom left (with the + symbol). This will add a new
playlist in addition to the default playlist. The times when
it starts playing and finishes can be adjusted by dragging
the play and stop icon left and right. The corresponding
times appear in the bar shown. So, the “breakfast”
playlist above plays from 7:30 to 9:00am. The default
playlist will fill in the gaps and plays unless any other
playlist is set at that time.
Now, to modify what’s actually in these playlist (or their
5
na
mes), select the pencil on the RH side of the playlist.
The next screen will appear:
IDC Pro 255 Installation Manual
Table 15.
At the top is the name, click on the white box and a
keyboard will appear to allow you to change the name.
Below this are two lists of videos. On the RH side is the
playlist that you are editing. The videos will play, starting
at the top, and repeat, throughout its specified time. To
remove a video from the playlist, select it from the list and
press the ‘X’ on the right side. To add a video that is on
the machine to the playlist, select it from the list on the
left and press the arrow in the center. The position of this
6
video can be changed by using the ‘up’ and ‘down’
arrows on the right.
Static image option: you can add JPEG and PNG file to
the playlist and adjust their duration with the slider on the
media playlist menu.
To add a video from a USB drive, select the “Add/Del
Vid
eos” button in the bottom left. Next screen will pop
All the videos or images currently on the machine are
shown on the right. A USB stick that is connected to any
7
of the (3) available ports will be displayed on the left.
Click on the name of the drive and, subsequently,
through any folders to find the videos to be added.
These videos can be transferred to the machine by
selecting them and pressing the arrow button in the
center. Any videos that were added are now available
8
to the playlist by pressing the ‘Back’ button. File can
also be copied from the machine to USB drive by
selecting the files on the RH side and pressing the left
facing arrow.
Table 15.
Important Note: Please press save on the Playlist Edit screen and again on the Media Playlist screen when
9
making any changes.
To export sales information, return to
10
back of the door. Select “Marketing Data” and again select “Export Data”. The data will be exported directly to the
the main service UI. Insert a USB drive in an available USB slot on the
Only trained and certified electrical, plumbing and refrigeration technicians should service this unit.
ALL WIRING AND PLUMBING MUST CONFORM TO NATIONAL AND LOCAL CODES. FAILURE TO COMPLY
COULD RESULT IN SERIOUS INJURY, DEATH OR EQUIPMENT DAMAGE.
If repairs are to be made to a product system, remove quick disconnects from the applicable product tank, then relieve
the system pressure before proceeding. If repairs are to be made to the CO
supply, then relieve the system pressure before proceeding. If repairs are to be made to the refrigeration system,
CO
2
make sure electrical power is disconnected from the unit.
Should your unit fail to operate properly, check that there is power to the unit and that the hopper contains ice. If the
unit does not dispense, check the following chart under the appropriate symptoms to aid in locating the defect.
UNIT TROUBLESHOOTING
Table 17
SymptomCauseRemedy
system, stop dispensing, shut off the
2
Blown fuse or circuit breaker
Agitator does not turn
Ice dispenses continuously
Slushy ice or water in hopper
Beverage does not dispense
Beverage is too sweet
A. Short circuit in electrical wiring
B. Inoperable agitator motor (shorted motor)
A. No power
B. Improperly installed upper ice chute
assembly (Reed switch is not being acti
vated)
C. Inoperable reed switch
D. Electrical board driver circuit is defective
E. Gear motor has open circuit
F. Reed switch is not activated, improper
assembly of upper ice chute to lower chute
G. Broken wire in the 2-wire harness leading
to the reed switch
H. Bad connection at main control board.
A. Ice gate mechanism is stuck in open posi-
tion
B. Stuck or bent ice lever (does not allow gate
to close and open reed switch)
A. Blocked drains in cold plate
B. Poor ice quality due to water quality or ice
maker problems
A. No 24VAC to valves
B. No CO2 pressure
A. Valve BRIX requires adjustment
B. Carbonator is not operating
C. No CO2 in carbonator
D. City water pressure supply low or inconsis-
tent
-
A. Repair wiring
B. Replace gear motor
A. Restore power or plug in unit
B. Check the upper ice chute assembly for
proper assembly and operation
C. Replace reed switch
D. Replace main control board
E. Replace gear motor
F. Check to make sure tongue of upper chute
engages into the back of the lower chute,
ensure upper chute engages outside the
lower chute, and snap front of chute into
place
G. Repair of replace 2-wire harness
H. Repair connection or replace 2-wire har-
ness
A. Inspect gasket for proper position. Examine
gate plate to see if it slides freely behind
the lower ice chute.
B. Examine ice dispense lever to see if it is
bent.
A. Remove access covers in cold plate cover
& inspect/clean drains
B. Correct water quality or repair ice maker
A. Restore 24 VAC to valves
B. Restore CO2 pressure
A. Adjust valve BRIX
B. Repair carbonator
C. Restore CO2 pressure in carbonator
D. Booster pump must be used if dynamic
Unit will not dispense carbonated drinks. Dispenses
syrup only.
Unit will not dispense carbonated drinks. Spurts CO2
and syrup only.
Carbonated drinks are flat
(low on carbonation)
Low water pressure
A. CO2 pressure in carbonator tank is too
high.
B. Water valve will not open
A. Carbonator tank is empty, because tank
was emptied while power was applied to
unit. 5 minute time-out of carbonator pump/
motor occurred and carbonator pump is
locked off.
B. Note that this can occur while the water fil-
ter system is serviced or water supply is
shutoff. If drinks are drawn from the unit
while water pressure is shutoff, the carbonator pump starts and runs continuously,
then shuts off on the 5 minute timeout.
A. Unit is out of CO2
B. Carbonator tank is 100% filled because the
city water pressure exceeds the carbonator
tank CO
A. Could be caused by excessively long runs
(over 40 ft.) of 3/8” water supply line.
B. Low water pressure
C. Plugged water filter
D. Water booster bladder has burst
2 pressure regulator setting.
A. Check CO2 pressure regulator setting. 75
psig recommended. Relieve pressure from
carbonator tank.
B. Check electrical connection to water valve.
Check resistance of coil (should be 9
ohms). Check for voltage at coil when
brand button is depressed.
A. Unplug the unit and reconnect the unit.
Main control board will reset, ice agitation
will occur, and carbonator tank will refill to
normal level.
B. 1) low water pressure switch deactivates
carbonator pump, 2) after 5 minutes reset
and retry carbonator pump. If water supply
is restored, the 5 minute timeout will not
occur. Repeat reset a second time, but on a
third time, then lockout carbonator pump,
which will generate a service call.
A. Replace CO2 cylinder
B. CO2 setting for the carbonator tank is 75
psig, max water pressure is 60 psig. If nec
essary, install a water pressure regulating
valve.
A. Increase line size to 1/2”
B. Add water pressure booster pump
C. Change water filter
D. Replace water booster tank/bladder
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CARBONATOR TROUBLESHOOTING
SymptomCauseRemedy
A. Power cord for the carbonator pump motor
Carbonator pump does not
start to fill tank
Power cord is connected
but carbonator pump does
not run
Carbonator pump is short
cycling with every drink
drawn
is not connected
A. Carbonator pump motor is disabled
B. Probes were dry, unit was powered up,
water was not turned on, and carbonator
did not fill
C. Water service was interrupted for more
than 5 minutes
A. Lower liquid level probe reads “dry” while
upper probe reads “wet”
Table 18
A. Carbonator pump is powered off the main
control board inside the electrical box of the
unit. Check that the umbilical cord is connected from the unit to the pump motor terminal box.
A. Check the enable/disable switch on the car-
bonator pump terminal box and enable it, if
necessary.
B. This results in a 5 minute timeout. Unplug-
ging the unit and plugging it in will reset the
unit and start the carbonator pump
C. Unplugging the unit and plugging it in will
reset the unit and start the carbonator
pump
A. Check color of leads going to probes. Black
should go to bottom probe and white to top
probe. Reverse if incorrect.