NEO98S/AG
Battery Pack
Instructional Manual
!
THIS BATTERY SHIPS IN STORAGE MODE.
Press the LED button to awaken the battery pack. You may also charge the battery pack full to
awaken. Keep in mind some 3rd party chargers will not charge the pack when in storage mode. If
the battery is in storage mode(LCD blank), the battery pack is functional, but no smart data
transmission will occur.
Introduction:
Thank you for your choice in purchasing a Core SWX battery pack. The battery is designed to improve
and assist you in your mobile powering requirements. This product is at the pinnacle of technological
advancements, offering the features and performance of several different products, making it the most
advanced battery product in the industry.
Please read this manual to help you understand and capitalize on the features of this battery.
Features:
Features:
• RunTime LCD
• On-Board Microprocessor stores: Name, Serial Number, Voltage, Temperature, Current,
Chemistry Type, Charge Cycles, and Date of Manufacturing.
• The Viewfinder Capacity Display communicates with the camera to display your
remaining battery capacity in your camera’s viewfinder. This includes Sony, BMD and
RED DSMC2 models.
• Four Stage, accurate, LED power gauge.
• No memory effect.
• Temperature, current, and voltage protection.
• Rubberized casing provides a shock absorbing, non-slip shell to protect the battery
pack.
• Incorporated ptap/dtap provides unregulated power(11v-16.8v), as well as a 5v USB.
The USB can also be used as a firmware update port.
*contact Core SWX for confirmation of battery charger compatibility if using other chargers.
Operation:
1. Charging the Battery:
• CoreSWX HC batteries were designed to be used with CoreSWX chargers. Any other
charger may damage the battery and/or the charger. Please contact us before using
other chargers.
• CoreSWX batteries can be recharged in any charge condition.
• Charge the battery in ambient temperature range of 0oC and 45oC. For best results
charge in an environment between 10oC and 35oC. Charging in conditions outside the
aforementioned ranges may inhibit the pack from reaching maximum charge capacity.
2. Discharging the battery:
• Maximum continuous discharge for the is 12A(144W) with a 10second peak discharge rate of
16A(192W)
• The LCD automatically switches between 3 different phases; Normal RT(based on default 30wh
draw), Remaining RT(based on actual draw, when in use), and Remaining Charge Time(when
connected to a charger).
• Press the side LED button for 1 second to activate the backlight feature.
• During operation, the battery samples the current entering or exiting the battery in 7 second
intervals. During the charging process, the charge current fluctuates, causing the Charge Time
readings to vary.
LED Indication Guide:
Overtime the RunTime LCD and power gauge’s accuracy is dependent upon a full charge and discharge.
At least once every 2 months the battery should be fully cycled(discharged and echarged) so the battery
can relearn the capacity of the battery.
Battery Storage:
In the event the battery pack won’t be used for an extended period of time, store the battery pack at 40%
charged in an environment between 10oC and 35oC. Every two months the battery pack should be fully
cycled to reduce the change of self discharge and capacity loss.
Reset/restore Function:
In the event the battery shuts down, it is possible the battery pack’s protection internal circuitry was
activated. To restore the pack, following the steps below:
Firmware Update Function:
The packs are equipped with a USB port which serves as an 5v output (for charging/powering devices) as
well as a firmware update port. In the event of a firmware update, connect a USBA-USBA cable to the
battery pack, and a PC or MAC. Once connected, you will see the LED on the bottom of the pack flash
RED and GREEN. A folder will present on your Desktop and drag/drop the updated firmware packet into
the folder. Firmware updates will take up to 30 seconds, but best to wait 1 minute prior to disconnecting
the pack from the computing device. To disconnect, drag the firmware update folder into the Recycle bin,
similar to disconnecting a Flash Drive. It is then safe to disconnect the pack from the computing device.
Notes on Use:
• An increase in temperature is normal during charging and discharging.
• Make sure to keep battery contacts clean.
• Do not attempt to disassemble the battery. Please contact Core SWX for any service issues.
• Keep batteries separated when transporting.
• Keep battery pack dry and avoid use in humid environments.
NEOS98S and NEOS98AG Air Transport Compliance
The battery pack models listed above is suitable for air transport as a non-hazardous article under the
regulations of the IATA, the ICAO, and the UN. The packs contain less than 8 grams of equivalent lithium
content. This quantity is in compliancewith section A45-2* of the Hazardous Substance Standards of the
ICAO. The
The packs are suitable for air transport as a non-hazardous article.* Section A45-2: Lithium cells and
lithium batteries are not subject to these instructionsif they meet the following requirements: For a lithium
ion battery the aggregate equivalent content is not more than 8g.
Specification Data:
NEOS98S: V-mount Connection
NEOS998AG: 3-Stud Mount Connection
Capacity: 98Wh(14.8v, 6.6Ah)
Size: 3.8” x 5.87” x 1.49
Weight: 1.4lbs.
Normal Runtime: (25w) 3.6hrs.
Load: 16A peak/12A continuous
Warranty:
This product is warranted to the Original Purchaser against all defects in material and or workmanship
for the period herein.
The warranty period shall be, 2 years for parts and labor, unless otherwise noted. Core SWX agrees to
pay equal return freight costs to return the product the same method it was received. In the event of an
issue, purchaser agrees to the below RMA procedure.
Procedure:
1. Go to http://www.coreswx.com/repairsreturns and fill out the online form
2. Print the RMA number confirmation, and ship the product needing service to Core SWX, LLC.
along with RMA number confirmation, and copy of bill of sale.
3. All shipments must be done either through UPS or FEDEX, and insured if necessary
4. Core SWX, LLC. is not responsible for any lost shipments.
Core SWX reserves the right to repair or replace any defective product under warranty after Core SWX
determines which is more practical.
If Core SWX receives defective product for warranty repair and they are found to be defective as a result
of misuse or other damage, not caused by normal wear and tear, Core SWX will notify the customer of an
estimate of repair. Customer will incur costs. There are no further warranties, either expressed or implied,
including warranties of merchantability or fitness for a particular purpose that has any bearing upon this
transaction.
91B Commercial St. Plainview NY 11803 USA
Web: www.coreswx.com Email: sales@coreswx.com
Tel: +1 516-595-7488 Fax: +1 516-595-7492
Copyright © 2019
All rights reserved
Disclaimer
The information contained in this manual is believed to be correct at the time of issuance. Core SWX, LLC. reserves the right to
make the changes to the information or specifications without obligation to notify any person of such revisions or changes. Changes
will be incorporated in new versions of the manual.
Core SWX, LLC. reserves the right to make changes to product design and functionality without notification.
Trademarks
All product trademarks and registered trademarks are the property of Core SWX, LLC. All other trademarks and registered
trademarks are the property of the respective companies.
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