Cooper&Hunter CH24MSPHWM230VI, CH24MSPHCT230VI Troubleshooting Guide

SOPHIA

TROUBLESHOOTING

M

DUCTLESS INVERTER

SPLIT AIR CONDITIONER
WITH HEAT PUMP

WALL MOUNTED TYPE

UL

TI-ZONE

Troubleshooting

SAFETY PRECAUTIONS

If ANY of the following conditions occurs, turn o your unit immediately!

• The power cord is damaged or abnormally warm

• You smell a burning odor

• The unit emits loud or abnormal sounds

• A power fuse blows or the circuit breaker frequently trips

• Water or other objects fall into or out of the unit

DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AN AUTHORIZED SERVICE PROVIDER
IMMEDIATELY!

Common Issues

The following problems are not a malfunction and in most situations will not require repairs:

Issue Possible Causes

The unit does not
turn on when you
press the ON/OFF
button

The unit has a 3-minute protection feature that prevents the
unit from overloading. The unit cannot be restarted within
three minutes of being turned o.

The unit changes
from COOL/HEAT
mode to FAN
mode

The indoor unit
emits a white mist

Both the indoor
and outdoor units
emit a white mist

The unit may change its setting to prevent frost from forming
on the unit. Once the temperature increases, the unit will start
operating in the previously selected mode again.

The set temperature has been reached, at which point the
unit turns o the compressor. The unit will continue operating
when the temperature fluctuates again.

In humid regions, a large temperature dierence between the
room’s air and the conditioned air can cause a white mist.

When the unit restarts in HEAT mode after defrosting, a white
mist may be emitted due to moisture generated from the
defrosting process.