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RocketModemII™ V.90
Hardware Installation Card
Product Overview
The RocketModemII multimodem card is Hayes®
compatible and contains four or six RJ11 modem ports,
depending on the model, that can operate at speeds up
to 56 Kbps.
RocketModemII features for this model include:
• Four or six RJ11 modem ports
• Bootable diagnostic tests on diskette
• Individual software controlled modem reset
capability
• Speaker
Note: See the Software Installation and Configuration
Guide for information about installing software,
the AT command set, and using the reset feature.
Characteristic RocketModemII Support
V.90, K56Plus, V.34,
Supported standards
Error correction V.42, MNP2-4, MNP10
Data compression V.42bis, MNP5
Fax group Group 3
Fax class Class 1.0 and Class 2
Reset Software controlled
Note: If the Comtrol RocketModemII is not among the
modem models listed in your software
applications modem list, you can select
SupraFAXModem 288(336) for fax emulation and
Zoom Telephonics Zoom V.34X for modem
emulation.
V.32turbo, V.32bis, V.32,
V.22bis, V.23, V.21, Bell
212A, Bell 183
Utilizing V.90 Technology
All V.90 modems are analog line devices. The following
figure shows when you can and cannot achieve 56 Kbps.
ital Telephone Network
Di
Telco
Office
Analo
Lines
33.6K
V.90
Server
• V.90 modems can receive data at rates up to 56 Kbps,
provided the data is being transmitted by a digital
modem on a digital (e.g., T1 or ISDN) line.
• V.90 modems can send data over analog (twisted
pair) phone lines at a maximum rate of 33.6 Kbps—
even if communicating with other V.90 modems.
• The actual data rate achieved depends on the age
and condition of the analog phone lines, and may be
lower than 33.6 Kbps.
Telco
Office
V.90
User
Di
56K
DataData
RateRate
33.6K33.6K
Telco
Office
ital
Line
Digital
Server
Installing the RocketModemII
Port Identification
To install a single RocketModemII, follow these steps:
Note: For best results we recommend installing
RocketModemII cards one at a time, to simplify
the configuration process.
1. Turn your computer off and remove the system unit cover.
2. Select an available PCI slot and remove the slot cover.
3. Write down the serial number of the RocketModemII.
Card Model Number* Serial Number*
1
2
3
4
* The tag is located on the back (non-chip) of the card.
4. Insert the RocketModemII in the expansion slot. Make sure it is seated securely.
Note:
5. Reinstall the expansion slot cover screw.
Note:
6. Connect standard RJ11 (telephone) cables between
the RocketModemII ports and the phone line jacks.
7. Power up the computer and run the
program to verify that the RocketModemII is
installed and working correctly. For instructions , see
the Using the Diagnostics discussion in this card.
8. After the RocketModemII has successfully passed
diagnostics, install and configure the device driver
for your operating system, using the RocketModemII
Software Installation and Configuration Guide or
the
After you have successfully installed one
RocketModemII, you can install additional
RocketModemII cards by repeating this process.
The RocketModemII features a blue plastic
retainer that supports the end of the card.
This is not a Micro Channel® mounting
bracket.
When powered up, the
generates significant heat. After you install
and configure the
the system cover is closed and the ventilation
fan is unobstructed. If you install more than
one
RocketModemII
additional internal cooling fan.
README
file released with the driver.
RocketModemII
RocketModemII
, you may want to add an
, make sure
Diagnostics
The modem ports on the
RocketModemII mounting bracket are
numbered as shown in the illustration
at right. The port on the “top” edge of
the card is modem Line 1, and the port
at the “bottom” edge of the card, nearest
the bus connector, is Line 6.
A four-modem version of the
RocketModemII card is also available.
The four-modem version uses the same
mounting bracket and connector block
as the six-modem version, but Jacks 5
through 6 are blocked with blank plugs.
The four-modem model is not userupgradeable to a six-modem model.
Modem
1
2
3
4
5
6
Using the Diagnostics
After you have installed one or more RocketModemII
cards in your computer, use the diagnostic program
RCKTMDM.EXE to establish that the card is working,
before installing the device driver.
The diagnostic program is an operating systemindependent program that is distributed on a bootable
diskette. You must boot the system from the diagnostic
diskette in order to run the diagnostic program.
Note: The RocketModemII card uses downloadable
firmware. This firmware is re-downloaded each
time the system is powered up, and may be
changed by driver updates. To ensure valid test
results, make sure the diagnostic matches the
RocketModem driver you are using, so that you
are using the same firmware version for both
testing and normal use.
Follow these steps:
1. Insert the Diagnostics diskette in the floppy drive.
2. Power up the machine. The diagnostic program starts automatically on boot-up.
If your computer cannot boot from a floppy, boot up
into native MS-DOS, then log on to the a: drive and
execute RCKTMDM.EXE.
The diagnostic title screen displays. Note the release
number and date. You may need this information if
you contact Comtrol technical support.
3. Press any key to continue. A message about PCI-bus cards displays. If you have
one or more PCI-bus RocketModem cards installed,
the diagnostic recognizes them automatically and no
entry is needed.
4. Press any key to continue. A list of ISA-bus RocketModem models displays.
5. Select the letter that corresponds to the model you
installed, select NOT INSTALLED if you have no
ISA-bus RocketModems in the system, or select X to
exit the diagnostic.
If you select an ISA-bus model, a list of valid I/O
addresses (A through K) displays:
a. Select the letter for the I/O address you used
when installing the card. A list of valid IRQ
interrupts displays.
b. Select the letter for the IRQ you used when
installing the card.
Note: Some drivers require an IRQ. If this is a new
installation, the correct entry will be I: NO
IRQ.
c. The diagnostic program loops back to Step 5.
d. If you have more than one ISA RocketModem
installed, repeat this step until you have entered
the information for all cards. When you are
done, select NOT INSTALLED to exit this loop.
Note: Only the first card requires that the I/O
address entered in Step 5a matches the
physical DIP switch setting. For each
subsequent card, select any unused I/O
address.
The list of I/O and IRQ parameters you entered
displays.
6. If the list is correct, press Y. If the information is not
correct, press N to restart the diagnostic.
The diagnostic resets and reintializes all modems. If
your model uses downloadable firmware, the
diagnostic also queries the firmware load status. If
the firmware has not been loaded, it is downloaded
automatically. If the firmware has been loaded, you
are asked to select Y to reload the firmware or N to
continue without reloading the firmware.
7. After initialization completes, an option box displays at the bottom of the screen:
– D to run the Diagnostic
– T for Terminal Mode at 9600 baud
– M for Terminal Mode at maximum baud
– Q to QUIT
8. Press D to test the serial I/O and IRQ . (The T and M
options are discussed under
The diagnostic tests each RocketModem card’s serial
I/O, IRQ, and telephone type, and displays the
results.
9. Press any key to continue. If you have more than one
card installed, the diagnostic repeats until all cards
have been tested.
10. Press any key to continue. The diagnostic displays a summary of the test results.
11. Press any key to continue. The diagnostic resets all modems and reinitializes
all RocketModem boards.
12. Press Y to restart the diagnostic at Step 3 (for example, to enter Terminal Mode), or N to quit.
If you select N, remove the diagnostic diskette from
the drive, then press the spacebar or Enter key to
boot the system. Do not use the CTRL-ALT-DEL
reboot command. Use of this command may result
in CMOS errors on some systems.
Note:
The Terminal Mode option is used to test modems
by dialing out using AT commands. For an
example of how to use this option, see
Mode
, later in this
Installation Card
Terminal Mode
, below.)
Terminal
.
Troubleshooting
If an ISA-bus modem card fails to initialize, check to
make sure you have selected the correct I/O address and
IRQ. If that does not solve the problem, try removing the
card and reseating it in another slot.
If you have tried any “short cuts” in running the
diagnostic, try rebooting your system from the floppy.
The diagnostic
Windows” session.
Terminal Mode
If you select either the T or M Terminal Mode option
while running the diagnostic, the diagnostic starts a
simple terminal emulation program. The T option
selects terminal mode at 9600 baud, while the M option
selects terminal mode at the maximum baud rate
supported by your RocketModem model.
1. If there is more than one RocketModem installed, you are asked to select a card. Do so.
2. A numbered menu listing the ports on the selected
card displays. You may also press H for help with AT
commands, R to reset a single modem, T to reset all
modems on the selected board, or X to exit.
3. Enter a port number to select a modem. The Terminal Mode screen displays.
4. Type AT commands to communicate with the modem.
5. When you are done, press Esc to return to Step 2.
For example , follow these steps to test two modem ports.
This example requires that phone lines be connected to
both Ports 1 and 2.
1. Select Port 1.
2. Enter AT&F0 to initialize the modem to factory default parameters.
3. Enter ATS0=1 to direct the modem to answer the phone on the first ring.
4. Press Esc to return to the port menu.
5. Select Port 2.
6. Enter AT&F0 to initialize the second modem.
7. Enter ATD
number of the line connected to the first modem).
Watch and wait. The Port 2 modem should dial the
Port 1 modem and you should eventually see the
CONNECT message.
8. Press Esc.
9. Select Port 1. You should see RING and CONNECT messages.
10. Any keys you press while looking at Port 1 display
when you look at Port 2. Likewise, any keys you
press while looking at Port 2 display when you
return to the Port 1 display.
11. To exit, on either of the ports enter the escape
sequence +++. This enables you to enter ATH to
hang up, or any other valid AT command string.
If you do not hang up, you can return to the stillactive connection by entering ATO.
12. To exit terminal mode and return to the port menu, press Esc.
WILL NOT WORK
xxx xxxx
(where
in a “DOS over
xxx xxxx
is the phone
Using the Speaker
FCC Notices
The RocketModemII includes a speaker, which enables
you to listen to the call in progress and helps you
determine the state of the phone line and the modem.
This speaker is shared by all modems on the board and
can be controlled for individual modems by use of AT
commands.
The following table lists some of the more commonly
used speaker-related AT commands. For a complete list,
see the AT Commands reference.
AT Command Usage
ATL(0, 1, 2, 3). Enter the ATLn com-
mand to set the modem speaker
L
M
&V
volume, where 0 is the lowest level
and 3 is the highest level.
This value is written to S22 bits 0
and 1.
ATM(0, 1, 2, 3). Enter the ATMn
command to set the modem
speaker mode. This value is written to S22 bits 2 and 3. Valid values are:
• M0 - Speaker always off
• M1 - Speaker on when making
call but off when receiving
carrier
• M2 - Speaker always on
M3 - Speaker off when making call
but on when answering
Enter AT&V to display the contents
of the S-Registers and check the
state of the L and M registers.
Modem Cables
RocketModemII ports use standard telephone-type
unshielded twisted-pair cables with RJ11 modular
connectors. These can be purchased anywhere
commercial telephone products are sold.
If you choose to build your own cables, use the following
information. When building cables, use Category 3 (or
better) unshielded twisted-pair wiring.
Pin 1 Pin 4
The connector pinouts are as shown below:
RJ11 Pins Signals
1 and 4 Not used
2Ring
3Tip
Radio Frequency Interference (RFI) (FCC 15.105)
This card has been tested and found to comply with the
limits for Class B digital devices pursuant to Part 15 of
the Federal Communications Commission rules.
The RocketModemII generates, uses, and can radiate
radio frequency energy, and if not installed and used in
accordance with this card, may cause harmful
interference to radio communications. However, there is
no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment off
and on, you are encouraged to try and correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the distance between the equipment and
the receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV
technician for help.
Labeling Requirements (FCC 15.19)
The RocketModemII complies with part 15 of FCC rules.
Operation is subject to the following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received,
including interference that may cause undesired
operation.
Modifications (FCC 15.21)
Changes or modifications to this equipment not
expressly approved by Comtrol Corporation may void
the user's authority to operate this equipment.
Cables (FCC 15.27)
This equipment is certified for Class B operation when
used with unshielded cables.
FCC Part 68 Notice
1. This equipment complies with Part 68 of FCC rules.
On the bottom panel of the unit is a label containing
the FCC registration number, ringer equivalence
number, and the USOC jack code.
2. The RocketModemII uses FCC compliant modular
plugs, it is designed to be connected to the telephone
network or premises wiring using a compatible
modular jack which is FCC Part 68 compliant.
3. If this equipment causes harm to the telephone
network, the telephone company will notify you in
advance that temporary discontinuance of service
may be required. But, if advance notice is not
practical, the telephone company will notify you as
soon as possible. Also you will be advised of your
right to file a complaint with the FCC, if you believe
it is necessary.
4. The telephone company may make changes in its
facilities, equipment, operations, or procedures that
could affect the operation of the equipment. If this
happens, the telephone company will provide
advance notice in order for you to make necessary
modifications in order to maintain uninterrupted
service.
5. If the equipment is causing harm to the network,
the telephone company may request you to remove
the equipment from the network until the problem
is resolved. If so, contact Comtrol Corporation at
651-631-7654.
6. No repairs are to be made by you. Repairs are to be
made only by Comtrol or its licensees.
Unauthorized repairs void the warranty and the
registration.
7. This equipment may not be used for public coin
phone service provided by the Telephone Company.
Connection to Party Line Service is subject to state
tariffs. (Contact the state public utility commission,
public service commission, or corporation
commission for information.)
8. The Telephone Consumer Protection Act of 1991
makes it unlawful for any person to use a computer
or other electronic device, including fax machines, to
send any message unless such message clearly
contains in a margin at the top or bottom of each
transmitted page or on the first page of the
transmission, the date and time it is sent, an
identification of the business or other entity, or other
individual sending the message, and the telephone
number of the sending machine or of such business,
other entity, or individual. (The telephone number
provided may not be a 900 number or any other
number for which charges exceed local or longdistance transmission charges.) In order t o program
this information into your fax software, you should
refer to the manual of the Fax software being used.
RocketModemII - Canada
The RocketModemII connects directly to off-premises
Common Carrier facilities using the standard two-wire
telephone connection. In some cases, the building’s
inside wiring associated with a single line individual
server may be extended by means of a certified
connector assembly (telephone extension card).
NOTICE: The Industry Canada label identifies certified
equipment. This certification means the equipment
meets telecommunications network protective,
operational, and safety requirements as prescribed in the
appropriate Terminal Equipment Technical
Requirements document(s). The Department does not
guarantee the equipment will operate to the user’s
satisfaction.
Before installing this equipment, users should ensure
that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment
must also be installed using an acceptable method of
connection. The customer should be aware that
compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be coordinated by
a representative designated by the supplier. Any
repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user
to disconnect the equipment.
Users should ensure for their own protection that the
electrical ground connections of the power utility,
telephone lines, and internal metallic water pipe
system, if present, are connected together. This
precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such
connections themselves, but should contact the
appropriate electric inspection authority or electrician,
as appropriate.
NOTICE: The Ringer Equivalence Number (REN)
assigned to each terminal device provides an indication
of the maximum number of terminals allowed to be
connected to a telephone interface. The termination on
an interface may consist of any combination of devices,
subject only to the requirement that the sum of the
Ringer Equivalence Numbers of all the devices does not
exceed 5.
This digital apparatus meets the Class B limits for radio
noise for digital apparatus set out in the interferencecausing equipment standard entitled: “Digital
Apparatus,” ICES-003 of Industry Canada.
When connecting the RocketModemII to the telephone
service, avoid contact with the telecommunications lead
wire. Grasp the insulated part of the jack, and do not
contact the back of the circuit board. Telephone wiring
can carry dangerous voltages from electrical faults or
lightning.
External Wiring
Any external communications wiring you may install
needs to be constructed to all relevant electrical codes.
In the United States this is the National Electrical Code
Article 800. Contact a licensed electrician for details.
Canada - Return Center
In Canada, contact the following Return Center:
Gandacar Consulting, Ltd
189 Lake Avenue East
Carlton Place, Ontario
Canada K7C 1J7 Phone: 800-563-5102
Operating Conditions
Technical Support
This table illustrates environmental conditions:
Environmental Conditions Va lue
Air temperature:
System on
System off
Altitude: 0 to 10,000 feet
Humidity (non-condensing):
System on
System off
0 to 40
-20 to 85oC
8% to 80%
20% to 80%
o
C
Hardware Specifications
The following table illustrates hardware specifications:
Description Specification
Baud rate 300 to 56 Kbps
Bus interface PCI
Card dimensions (meets PCI
specifications)
Cards per system 4
Current consumption (+5V):
RocketModemII 4
RocketModemII 6
Device driver control:
Data bits
Parity
Stop bits
Heat output:
RocketModemII 4
RocketModemII 6
Interrupt (driver dependent)
Mean time between failures:
RocketModemII 4
RocketModemII 6
Modems per card 4 or 6
Modems per system 4 to 24
Power consumption:
RocketModemII 4
RocketModemII 6
Telco connector RJ11
Weight (card only):
RocketModemII 4
RocketModemII 6
12.4” by 4.2” (w x h)
1.7A max
2.3A max
7 or 8
Odd, Even, None
1 or 2
29 BTU/hr
39.2 BTU/hr
None, 3, 4, 5, 9, 10,
11, 12, and 15
18.3 years
13.7 years
8.5 W
11.5 W
10 oz
11 oz
If you need technical support, contact Comtrol using one
of the following methods.
Corporate Headquarters:
•email:
• FAX: (651) 631-8117
• Phone: (651) 631-7654
•
FTP
• Web Site: http://www.comtrol.com
Comtrol Europe:
•email:
•
FAX
• Phone: +44 (0) 1 869-323-220
• Web Site: http://www.comtrol.co.uk
Comtrol has a staff of technical support specialists
available to help you.
First Edition, December 21, 1998
Copyright © 1998. Comtrol Corporation.
All Rights Reserved.
Comtrol Corporation makes no representations or
warranties with regard to the contents of this reference
product or to the suitability of the Comtrol product for
any particular purpose. Specifications subject to change
without notice. Some software or features may not be
available at the time of publication. Contact your
reseller for current product information.
Trademark Notices
Comtrol and RocketModem are trademarks of Comtrol
Corporation.
RocketPort is a registered trademark of Comtrol
Corporation.
Micro Channel is a registered trademark of
International Business Machines Corporation.
Other product names mentioned herein may be
trademarks and/or registered trademarks of their
respective owners.
support@comtrol.com
Site: ftp://ftp.comtrol.com
support@comtrol.co.uk
: +44 (0) 1 869-323-211
Electromagnetic Compliance
This table lists electromagnetic compliance
certifications:
Electromagnetic Compliance Status
Emission:
Canadian EMC requirements
FCC Class B Certification
Safety:
UL Listed
FCC Part 68 Certification Yes
Yes
Yes
2000003 Revision A
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