Product Overview
Hardware Installation
Use this document to install the RocketModem III hardware and locate the
software and documentation that you may need to install the device driver. The
blue hyperlinks will access the file you select based on the media type.
Note: If you are reading this file from the CD, the files are retrieved from the CD.
If you are reading this file from the web/ftp site, the latest files from the ftp
site are retrieved.
RocketModem III family is a Universal PCI V.90 Data/Fax/Voice multi-modem
board, which is Hayes
system. The RocketModem III is available with four or eight RJ11 modem ports
that can operate at speeds up to 56 Kbps and uses on-board user upgradeable
firmware.
The RocketModem III
is also available as a
4-port version.
RocketModem III features include:
• Ring Indicator (RI) status is included on all modem ports
• Individual software controlled modem reset capability
•Speaker
• Upgradeable firmware that will support V.92 standard when it is available.
Firmware Upgrade utilities will also be available for Linux and Microsoft
operating systems.
®
compatible and supports installation in 3.3V and 5V bus
Hardware Installation 1
Before Installing the Hardware
You should locate and unpackage the driver for your operating system before
installing the hardware. You may want to also review or print the software
installation and configuration document for the operating system.
Before Installing the Hardware
Locating Software The following software is available for the RocketModem III. The hyperlinks will
take you to the root of the directory (CD or ftp site) that contains the software.
Optionally, you can locate all software using http://support.comtrol.com/
download.asp.
• Diagnostic
Note: For information about creating a bootable diagnostic diskette, see Using
the Diagnostics on Page 6.
• Firmware Upgrade Utility:
- Linux systems
ftp://ftp.comtrol.com/RModem/Firmware_RM3/Install_Util/Linux
- Microsoft systems ftp://ftp.comtrol.com/RModem/Firmware_RM3/Install_Util/
Microsoft
Note: If these hyperlinks return with an error message, that means that a
firmware upgrade for V.92 has not been released at this time.
• Linux:
- Device driver
- LCOM Utility
• Windows XP:
- Device driver
- Test Utilities
• Windows 2000:
- Device driver
- Test Utilities
• Windows NT:
- Device driver
with utilities
Locating Documentation
The following documents are available for the RocketModem III. The hyperlinks
will open the selected document. Optionally, you can locate all RocketModem III
documentation using http://support.comtrol.com/download.asp
• AT Command Set
.
• Linux:
- Installation document
- Using MiniCom
• Windows XP:
- Installation document
- RRAS Overview
• Windows 2000: Installation document
• Windows NT: Installation document
Hardware Installation 2
Utilizing V.90 Technology
Utilizing V.90
Technology
All V.90 modems are analog line devices. The following figure shows when you can
and cannot achieve 56 Kbps.
Digital Telephone Network
Te lc o
Office
Analog
Lines
33.6K
Te lc o
Office
Digital
56K
Te lc o
Office
Line
DataData
RateRate
V.90
Server
V.90
User
33.6K33.6K
Digital
Server
• V.90 modems can receive data at rates up to 56 Kbps, provided the data is
being transmitted by a digital modem on a digital (e.g., T1 or ISDN) line.
• V.90 modems can send data over analog (twisted pair) phone lines at a
maximum rate of 33.6 Kbps—even if communicating with other V.90 modems.
• The actual data rate achieved depends on the age and condition of the analog
phone lines, and may be lower than 33.6 Kbps.
Installing the RocketModem III
Use the following procedures to install a single RocketModem III.
European Installations: Before Hardware Installation
Caution
Before installing this board, ensure that the power drawn by this board, together
with the host and any auxiliary boards drawing power from the host, is within the
rating of the host power supply. Equipment must be installed such that, with the
exception of connections to the host, the clearance and creepage distances shown
in the following table are maintained between the board and other assemblies that
use or generate the voltages shown in the table. The larger distances shown in
(brackets) apply where the local environment within the host is subject to
conductive pollution or dry non-conductive pollution which could become
conductive due to condensation (Pollution Degree 3 environments). Failure to
maintain these minimum distances would invalidate the approval.
Note: Obtain advice from a telecommunications safety engineer for a host or other
expansion boards fitted in the host using or generating voltages greater than
300 V (rms or dc).
Minimum Clearance Creepage Voltage
2.0 mm 2.4 (3.8) mm Up to 50 Vrms or Vdc
2.6 mm 3.0 (4.8) mm Up to 125 Vrms or Vdc
4.0 mm 5.0 (8.0) mm Up to 250 Vrms or Vdc
4.0 mm 6.4 (10.0) mm Up to 300 Vrms or Vdc
Hardware Installation 3
Safety Notices
Safety Notices Installation of inside wire may bring you close to electrical wire, conduit,
terminals and other electrical facilities. Extreme caution must be used to avoid
electrical shock from such facilities. Avoid contact with electrical current by
following these guidelines:
• Use tools with insulated handles.
• Do not place telephone wiring or connections in any conduit, outlet or junction
box containing electrical wiring.
Note: Do not work on your telephone wiring at all if you wear a pacemaker.
Telephone lines carry electrical current.
• Telephone wiring must be at least 6 feet from bare power wiring or lightning
rods and associated wires, and at least 6 inches from other wire (antenna
wires, doorbell wires, wires from transformers to neon signs), steam or hot
water pipes, and heating ducts.
• Before working with existing inside wiring, check all electrical outlets for a
square telephone dial light transformer and unplug it from the electrical
outlet. Failure to unplug all telephone transformers can cause electrical shock.
• Do not place a jack where it would allow a person to use the telephone while in
a bathtub, shower, swimming pool, or similar hazardous location.
• Protectors and grounding wire placed by the service provider must not be
connected to, removed, or modified by the customer.
Caution
Installing the Hardware
Do not touch telephone wiring during lightning!
Use this procedure to install the RocketModem III.
1. Extract the appropriate driver for your operating system and if desired, print
the installation document. See Before Installing the Hardware
on Page 2, if
you need the driver and documentation.
2. Review the information discussed in Safety Notices
on Page 4 and FCC Notices
on Page 8.
3. Turn your computer off and remove the system unit cover.
Note: For best results we recommend installing RocketModem III boards one
at a time, to simplify the configuration process.
4. Select an available Universal PCI slot and remove the slot cover.
5. Insert the RocketModem III in the expansion slot making sure that it is seated
securely.
Note: The RocketModem III is a full length card. Do not remove the support
bracket during installation. Deformation of the card due to bracket
removal is not covered by the warranty.
6. Re-install the expansion slot cover screw.
Note: When powered up, the RocketModem III generates significant heat.
After you install and configure the RocketModem III, make sure the
system cover is closed and the ventilation fan is unobstructed. If you
install more than one RocketModem III, you may want to add an
additional internal cooling fan.
Hardware Installation 4
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