Comtrol RM-4 User Manual

Hardware Installation and
Specifications
The RocketModem IV family is a Universal PCI V.92 Data/Fax/Voice multi-modem board, which is Hayes compatible and supports installation in 3.3V and 5V bus systems.
The RocketModem IV is available with four or eight RJ11 modem ports that can operate at speeds up to 56 Kbps and uses on-board user upgradeable firmware.
RocketModem IV features include:
Ring Indicator (RI) status is included on all modem ports
Individual software controlled modem reset capability
•Speaker
All V.92 modems are analog line devices. The following figure shows when you can and cannot achieve 56 Kbps.
Also available as a 4-port version.
Digital Telephone Network
Telco
Office
Analog
Lines
33.6K
V.90 or V.92
Server
V.92 modems can receive data at rates up to 56 Kbps, provided the data is being transmitted by a digital modem on a digital (e.g., T1 or ISDN) line.
V.92 modems can send data over analog (twisted pair) phone lines at a maximum rate of 33.6 Kbps—even if communicating with other V.92 modems.
The actual data rate achieved depends on the age and condition of the analog phone lines, and may be lower than 33.6 Kbps.
Telco
Office
V.90 or V.92
User
Digital
56K
DataData RateRate
33.6K33.6K
Telco
Office
Line
Digital
Server
Hardware Installation and Specifications RocketModem IV: 2000468 Rev. A - 1

Before Installing the Hardware

Before Installing the Hardware
You should locate and unpackage the driver for your operating system before installing the hardware. You may want to also review or print the software installation and configuration document for the operating system.
Device Driver†, Applications, and
Documentation
RocketModem IV Hardware Installation and Specifications
AT Command Set for RocketModem IV
RocketModem Diagnostic
Applications
Note: For information about creating a
Documents and
bootable diagnostic diskette, see
Using the Diagnostics
on Page 11.
Device Driver
Linux
Installation Guide
Device Driver
Installation Guide for Windows 2000†
Download
from Web
Installation Guide for Windows XP and Windows Server 2003
RRAS Configuration Overview:
Windows XP
Windows Server 2003
Comtrol Utilities (Test Terminal, Port Monitor, and PEER Tracer)
Windows 2000, Windows XP, and
Device Driver (Comtrol Utilities included)
Installation Guide for Windows NT
Windows NT
The documentation does not mention RocketModem IV. Use
the RocketModem configuration information for RocketModem IV.
2 - RocketModem IV: 2000468 Rev. A Hardware Installation and Specifications

Installing the RocketModem IV

Use the following procedures to install a single RocketModem IV.
Note: Make sure that you install new adapters one at a time to minimize
installation problems.
Installing the RocketModem IV

European Installations: Before Hardware Installation

Before installing this board, ensure that the power drawn by this board, together with the host and any auxiliary boards drawing power from the host, is within the rating of the host power supply. Equipment must be installed such that, with the exception of connections to the host, the clearance and creepage distances shown in the following table are maintained between the board and other assemblies that use or generate the voltages shown in the table. The larger distances shown in (brackets) apply where the local environment within the host is subject to
Caution
conductive pollution or dry non-conductive pollution which could become conductive due to condensation (Pollution Degree 3 environments). Failure to maintain these minimum distances would invalidate the approval.
Note: Obtain advice from a telecommunications safety engineer for a host or other
expansion boards fitted in the host using or generating voltages greater than 300 V (rms or dc).
Minimum Clearance Creepage Voltage
2.0 mm 2.4 (3.8) mm Up to 50 Vrms or Vdc
2.6 mm 3.0 (4.8) mm Up to 125 Vrms or Vdc
4.0 mm 5.0 (8.0) mm Up to 250 Vrms or Vdc
4.0 mm 6.4 (10.0) mm Up to 300 Vrms or Vdc

Safety Notices Installation of inside wire may bring you close to electrical wire, conduit,

terminals and other electrical facilities. Extreme caution must be used to avoid electrical shock from such facilities. Avoid contact with electrical current by following these guidelines:
Use tools with insulated handles.
Do not place telephone wiring or connections in any conduit, outlet or junction box containing electrical wiring.
Note: Do not work on your telephone wiring at all if you wear a pacemaker.
Telephone lines carry electrical current.
Telephone wiring must be at least 6 feet from bare power wiring or lightning rods and associated wires, and at least 6 inches from other wire (antenna wires, doorbell wires, wires from transformers to neon signs), steam or hot water pipes, and heating ducts.
Before working with existing inside wiring, check all electrical outlets for a square telephone dial light transformer and unplug it from the electrical outlet. Failure to unplug all telephone transformers can cause electrical shock.
Do not place a jack where it would allow a person to use the telephone while in a bathtub, shower, swimming pool, or similar hazardous location.
Protectors and grounding wire placed by the service provider must not be connected to, removed, or modified by the customer.
Do not touch telephone wiring during lightning!
Caution
Hardware Installation and Specifications RocketModem IV: 2000468 Rev. A - 3

Installing the Hardware

Installing the Hardware
Use this procedure to install the RocketModem IV.
1. Extract the appropriate driver for your operating system and if desired, print the installation document. See Before Installing the Hardware
on Page 2, if
you need the driver and documentation.
The device driver is available on the Comtrol CD shipped with the product or can be located by using Locating Software and User Guides
on Page 5.
You can insert the Comtrol CD, double-click on the driver, and extract the files to your host system a new subdirectory, for example: \Comtrol.
2. Review the information discussed in Safety Notices
on Page 3 and FCC Notices
on Page 13.
3. Turn your computer off and remove the system unit cover.
Note: For best results we recommend installing RocketModem IV boards one
at a time, to simplify the configuration process.
4. Select an available PCI slot and remove the slot cover.
5. Insert the RocketModem IV in the expansion slot making sure that it is seated securely.
Note: The RocketModem IV is a full length card. Do not remove the support
bracket during installation. Deformation of the card due to bracket removal is not covered by the warranty.
6. Re-install the expansion slot cover screw.
Note: When powered up, the RocketModem IV generates significant heat. After
you install and configure the RocketModem IV, make sure the system cover is closed and the ventilation fan is unobstructed. If you install more than one RocketModem IV, you may want to add an additional internal cooling fan.
7. Connect standard RJ11 (telephone) cables between the RocketModem IV ports and the phone line jacks. See Modem Cables on Page 16 if you need information about the RJ11 pinouts.
The modem ports on the RocketModem IV mounting bracket are numbered as shown in the illustration at right. The port on the “top” edge of the board is modem Line 1, and the port at the “bottom” edge of the board, nearest the bus connector, is Line 8.
8. Power up the computer, and install and configure the device driver for your operating system using the software installation and configuration document for your operating system (Before Installing
the Hardware on Page 2).
After you have successfully installed one RocketModem IV, you can install additional RocketModem IV boards by repeating this process.
1 2 3 4 5 6 7 8
4 - RocketModem IV: 2000468 Rev. A Hardware Installation and Specifications

Using RocketModem IV Features

The following subsections discuss using the speaker, Caller ID, Voice mode, and Low Power Sleep mode.
Note: See the software installation document (Before Installing the Hardware
Page 2) for your operating system to reset a modem ports.
Using RocketModem IV Features
on

Using the Speaker The RocketModem IV includes a speaker, which enables you to listen to the call in

progress and helps you determine the state of the phone line and the modem. This speaker is shared by all modems on the board and can be controlled for individual modems by use of AT commands.
The following table lists some of the more commonly used speaker-related AT commands. For a complete list, see the Conexant AT Commands for CX81801
SmartV.XX, CX06833 SMXXD, CX81300 SmartACF, and CX06827 SCXXD Modems Reference Manual, Doc. No. 102184B: July 1, 2003.
AT
Command
Usage
ATL (0, 1, 2, 3). Enter the ATL n command to set the modem speaker
L
volume, where 0 is the lowest level and 3 is the highest level.
This value is written to S22 bits 0 and 1.
ATM (0, 1, 2, 3). Enter the AT Mn command to set the modem speaker mode. This value is written to S22 bits 2 and 3. Valid values are:
M0 - Speaker always off
M
M1 - Speaker on when making call but off when receiving carrier
M2 - Speaker always on
M3 - Speaker off when making call but on when answering
&V
Enter AT& V to display the contents of the S-Registers and check the state of the L and M registers.

Using Caller ID The RocketModem IV supports the use of Caller ID services through use of the

+VCID and +VRID commands.
The following page numbers are referenced from the Conexant AT Commands Reference Manual.
To enable formatted caller ID, use at+vcid=1.
For detailed information, see Section 3.2.1: Generic Modem Control: +VCID Caller ID (CID) on Page 3-3.
To enable formatted retrieval of the last caller information, use at+vrid=0.
For detailed information, see Section 3.2.1: Generic Modem Control: +VRID Report Retrieved Caller ID (CID) on Page 3-4.
Additional information for these commands, see Table 6-1: Voice Commands on Page 5-1 and Table 6-6: Events Detectable in the Voice Mode per V.253. Page 5-13.

Using Voice Mode After being put into voice mode, characters entered from the telephone set are

passed on to the application. Enable voice mode using this command: at+fclass=8.
Hardware Installation and Specifications RocketModem IV: 2000468 Rev. A - 5

Using Low Power Sleep Mode

Using Low Power Sleep Mode
The RocketModem IV supports the use of low power sleep mode through use of the
S24 parameter. The following page numbers are referenced from the Conexant AT Commands Reference Manual.
Table 3-15 (S-Parameter Summary) and Page 3-105 (Acrobat/131) provides an overview
•The S24 - Sleep Inactivity Timer subsection provides detailed information on Page 3-113 (Acrobat/139)

Basic AT Commands

This section will list the basic commands required for most applications. Some commands have parameters associated with them. The format is as follows: ATXn<CR> where “n” equals the parameter, usually 0 or 1. The list below reflects the more common commands used for data connections.

AT Commands A/ Repeat previous command

A Answer
Bn Select CCITT or Bell standard
B0 CCITT operation at 300 or 1200 bps
B1 Bell operation at 300 or 1200 bps (default)
D Dial
0–9 Dial DTMF digits 0 to 9
A–D Dial DTMF digits A, B, C, and D
P Select pulse dialing; affects current and subsequent dialing.
T Select tone dialing; affects current and subsequent dialing.
! Flash: go on-hook for a time defined by S29.
W The modem will Wait for dial tone before dialing the next number.
If no dial tone is detected within the time specified by S7, the modem aborts the rest of the sequence, goes on-hook, and generates an error message.
@ Wait for 5 seconds of silence before proceeding with next dialing
string and then complete handshake sequence.
, Pause. The modem pauses for a time specified by S8 before dialing
the following digits. Most often used when dialing an outside line through a PBX.
; Return to command mode after processing command
^ Disable calling tone transmission; applicable to current dial
attempt only
A typical example of the Dial command is: ATDT767-8900 <CR>
Meaning “ATtention Dial using Touch-tone the numbers 7678900
En Command echo
E0 Disables command echo.
E1 Enables command echo (default)
6 - RocketModem IV: 2000468 Rev. A Hardware Installation and Specifications
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