Comtrol IOLM 4-EIP User Manual

User Guide
Trademark Notices
Document Number: 2000582 Rev. A
Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other product names mentioned herein may be trademarks and/or registered trademarks of their respective owners.
First Edition, August 27, 2014 Copyright © 2013-2014. Comtrol Corporation. All Rights Reserved.

Table of Contents

Chapter 1. Introduction........................................................................................................5
1.1. Installation and Configuration Overview ........................................................................................ 5
1.2. Locating the Latest Software and Documentation ........................................................................ 5
Chapter 2. Hardware Installation ......................................................................................7
2.1. Setting the Rotary Switch .................................................................................................................... 7
2.2. Mounting the IO-Link Master.............................................................................................................. 8
2.3. Connecting to the Network .................................................................................................................. 8
2.4. Connecting the Power ......................................................................................................................... 10
2.5. IO-Link Master LEDs ........................................................................................................................... 12
Chapter 3. Initial Configuration.......................................................................................13
3.1. Using PortVision DX ............................................................................................................................ 13
3.1.1. PortVision DX Overview ................................................................................................................ 13
3.1.2. Installing PortVision DX ................................................................................................................ 15
3.1.3. Programming the IP Address......................................................................................................... 17
3.2. Using the Web Interface...................................................................................................................... 19
3.3. Setting up Passwords .......................................................................................................................... 22
Chapter 4. Updating Images and Application Subassemblies...................................25
4.1. Images and Application Subassemblies Overview ....................................................................... 25
4.1.1. Images ............................................................................................................................................. 26
4.1.2. Application Subassemblies............................................................................................................. 26
4.2. Using PortVision DX to Update Software....................................................................................... 27
4.3. Using the Web Interface to Update Software ................................................................................ 28
4.3.1. Updating Images............................................................................................................................. 28
4.3.2. Updating Application Subassemblies ............................................................................................ 29
Chapter 5. IO-Link Port Configuration...........................................................................31
5.1. IO-Link Settings Configuration Page .............................................................................................. 31
5.1.1. Editing IO-Link Settings................................................................................................................ 32
5.1.2. IO-Link Settings Parameters......................................................................................................... 32
5.2. EtherNet/IP Settings Configuration Page ...................................................................................... 33
5.2.1. Editing EtherNet/IP Settings ........................................................................................................ 34
5.2.2. EtherNet/IP Settings Parameters ................................................................................................. 35
5.3. Modbus/TCP Settings Configuration Page.....................................................................................40
5.3.1. Editing Modbus/TCP Settings........................................................................................................ 41
5.3.2. Modbus/TCP Settings Parameters................................................................................................. 41
Chapter 6. Connecting Devices .........................................................................................45
Chapter 7. Using the Diagnostics Pages .........................................................................47
7.1. IO-Link Port Diagnostics .................................................................................................................... 47
7.2. EtherNet/IP Diagnostics ..................................................................................................................... 50
7.3. Modbus/TCP Diagnostics .................................................................................................................... 54
IO-Link Master 4-EIP User Guide: 2000582 Rev. A Table of Contents - 3
Table of Contents
Chapter 8. Troubleshooting and Technical Support ...................................................57
8.1. Troubleshooting.................................................................................................................................... 57
8.2. Contacting Technical Support .......................................................................................................... 58
8.3. Using Log Files...................................................................................................................................... 59
8.3.1. View a Log File ............................................................................................................................... 59
8.3.2. Clear a Log File............................................................................................................................... 59
8.3.3. Export a Log File ............................................................................................................................ 60
4 - Table of Contents IO-Link Master 4-EIP User Guide: 2000582 Rev. A

Chapter 1. Introduction

This document provides installation, configuration, and embedded web interface information for the IO-Link Master 4-EIP. The embedded web interface provides a platform so that you can easily configure, review diagnostic pages, and access advanced features, such as: uploading the latest IO-Link Master images or applications, and set up user accounts with different user levels and passwords.
Detailed information interface specifications are located in the following IO-Link Master Reference Manuals:
IO-Link Master EtherNet/IP Reference Manual
IO-Link Master Modbus/TCP Reference Manual

1.1. Installation and Configuration Overview

IO-Link Master installation includes the following procedures.
1. Install the IO-Link Master hardware (Page 7).
2. If necessary, configure the IP address using PortVision DX or the embedded web page (Page 13
3. Configure the IO-Link ports using the embedded web page (Page 5
4. Connect the IO-Link devices (Page 45
).
).
).

1.2. Locating the Latest Software and Documentation

You can use the links in this table to locate the latest images, application subassemblies, utilities, and documentation. For detailed information about images or application subassemblies and updating IO-Link Master, see
4.3.2. Updating Application Subassemblies on Page 29.
Latest Images
Application Base
FPGA
U-Boot Bootloader
System uImage (Primary/Backup)
Latest Application Subassemblies
Application Manager
Configuration Manager
Discovery Protocol
EtherNet/IP
IO-Link Master 4-EIP User Guide: 2000582 Rev. A Chapter 1. Introduction - 5
Locating the Latest Software and Documentation
Event Log
IO-Link Driver
Web User Interface
Latest Configuration Utility
PortVision DX supports Windows XP
through Windows 8.1
Latest Images
This is a configuration and management utility for Comtrol Ethernet attached devices, including IO-Link Master.
Latest Product Documentation
IO-Link Master User Guide
IO-Link Master EtherNet/IP Reference Manual
IO-Link Master Modbus/TCP Reference Manual
Web Interface Help System
PortVision DX Software Settings tab support.
6 - Chapter 1. Introduction IO-Link Master 4-EIP User Guide: 2000582 Rev. A

Chapter 2. Hardware Installation

Use the following procedures to install the IO-Link Master hardware:
2.1. Setting the Rotary Switch
2.2. Mounting the IO-Link Master on Page 8
2.1. Setting the Rotary Switch on Page 7
2.4. Connecting the Power on Page 10
2.5. IO-Link Master LEDs on Page 12
After connecting the IO-Link Master to the network, perform the following tasks:
Configure the network information, refer to Chapter 3. Initial Configuration on Page 13
Configure the port characteristics, refer to Chapter 5. IO-Link Port Configuration on Page 31
Connect the IO-Link devices to the IO-Link Master, refer to Chapter 6. Connecting Devices on Page 45.

2.1. Setting the Rotary Switch

You can use the rotary switches under the configuration window on the IO-Link Master to set the lower 3digits (8 bits) of the static IP address.
If the rotary switches are set to a non-default position, the upper 9 digits (24 bits) of the IP address are then taken from the static network address and DHCP maybe disabled. The switches only take effect during startup, but the current position is always shown on the Help/SUPPORT web page.
Optionally, you can leave the rotary switch set to the default and use the web interface or PortVision DX to set the network address.
Note: If you set the network address using the rotary switches, the Rotary Switch setting overrides the network
settings in the web interface.
Switch Setting Node Address
Use the network configuration stored in the flash. The default network configuration values are:
IP address = 192.168.1.250
000
(Default setting)
001-254
255-887 Reserved. 888 Reset to factory defaults. 889-997 Use the network configuration values stored in the flash (reserved). 998 Use DHCP addressing. 999 Use the default IP address.
IO-Link Master 4-EIP User Guide: 2000582 Rev. A Chapter 2. Hardware Installation - 7
Subnet mask = 255.255.255.0
IP gateway = 0.0.0.0
After completing the hardware installation, see Chapter 3. Initial
Configuration on Page 13 to set the network address using the web
interface or PortVision DX. This is the last three digits in the IP address. This uses the first three
numbers from the configured static address, which defaults to
192.168.1.xxx.
Mounting the IO-Link Master
The default value is 000 as shown above.
The arrow points to the switch location. 0 is located at the 3:00 position. Turn the dial clockwise to the appropriate setting.
Use the following steps if you want to change the default rotary switch settings.
1. Remove the two phillips screws.
2. Gently swing open the configuration window from the left to the right, allowing it pivot on the hinge on the right side.
3. Turn each dial to the appropriate position using a small flathead screwdriver.
4. Carefully close the window making sure that is properly aligned.
5. Reinsert the two screws making sure that the window is securely sealed.
Note: Failure to reassemble the configuration window properly may permit leakage.

2.2. Mounting the IO-Link Master

Use the following procedure to mount the IO-Link Master. The IO-Link Master can be installed on a mounting panel or a machine.
1. Verify that the mounting surface is level (flat) to prevent mechanical stress to the IO-Link Master.
2. Attach the IO-Link Master to the surface with two 6mm screws and washers.
a. Attach the grounding strap to chassis or earth ground.
b. Torque down to 8Nm.
Note: Make sure that you connect the FE terminal at low impedance to function ground to meet EMC
standards.

2.3. Connecting to the Network

The IO-Link Master provides two Fast Ethernet (10/100BASE-TX) M12 connections (4­pin female /D-coded).
Pin Signal
1Tx+ 2Rx+ 3Tx­4Rx-
You can use this procedure to connect the IO-Link Master to the network.
1. Securely connect one end of the M12 Ethernet cable to EIP 1 or EIP 2.
2. Connect the other end to the network.
8 - Chapter 2. Hardware Installation IO-Link Master 4-EIP User Guide: 2000582 Rev. A
Connecting to the Network
3. Optionally, you can use the other Ethernet port to daisy-chain to another Ethernet device.
4. If you did not connect both Ethernet ports, make sure that screw on a connector cap, which was shipped with the IO-Link Master to keep dust and liquids from getting in the connector.
Note: Ethernet ports must have an approved cable or protective cover attached to the port guarantee IP67
compliance.
IO-Link Master 4-EIP User Guide: 2000582 Rev. A Chapter 2. Hardware Installation - 9
Connecting the Power

2.4. Connecting the Power

The IO-Link Master provides dual M12 (A-coded) power connectors.
Pin Input - Male Output - Female
1L+ L+ 2L2+ L2+ 3L- L­4L2- L2­5 Not connected Not connected
Maximum EMC protection is provided by a low impedance connection between functional earth, the grounding tabs, and protective earth. The following table contains power-related information about the power supply.
Power Supply Voltage/Current Values
Voltage Input Range 20 to 30VDC Current (for the IO-Link Master) 100mA Maximum Output Current 1.9A
† The total supply of current for all connected IO-Link devices.
Note: IO-Link Master requires a UL listed power supply with an output rating of 24VDC.
You can use this procedure to connect the IO-Link Master to a power supply.
Power Supply Voltage/Current Values
Voltage Input Range Current (for the IO-Link Master) Maximum Output Current
† The total supply of current for all connected IO-Link devices.
1. Securely attach the power cable between the male power connector and the power supply.
2. Either attach a power cable between the female power connector and another device to which you want to provide power or securely attach a connector cap to prevent dust or liquids from getting into the connector. Connector caps were shipped with the IO-Link Master.
3. Apply the power and verify that the following LEDs are lit indicating that you are ready to begin configuration.
•PWR
MS, first the flashing green and red LEDs displays that it is in self-test mode. After the self-test,
depending on whether you set the IP address with the rotary switch one of the following occurs:
- The green LED is flashing to indicate that it is in standby mode.
- The green LED is lit to indicate that it is operational.
NET, first it flashes green and red indicating that it is in self-test mode. After the self-test, depending
on whether you set the IP address with the rotary switch one of the following occurs:
- Off indicates there is no IP address
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Connecting the Power
- Steady red indicates duplicate IP address on the network
EIP 1/2 should be steady green indicating that the link is up if both connectors are connected.
If the LEDs indicate that you ready for configuration, go to Chapter 3. Initial Configuration on Page 13.
If the LEDs do not meet the above conditions, you can refer to the 2.5. IO-Link Master LEDs table on Page 12 and if necessary, refer to Chapter 8. Troubleshooting and Technical Support on Page 57.
Note: Power connectors must have an approved cable or protective cover attached to the port guarantee IP67
compliance.
IO-Link Master 4-EIP User Guide: 2000582 Rev. A Chapter 2. Hardware Installation - 11
IO-Link Master LEDs

2.5. IO-Link Master LEDs

The following table provides LED descriptions.
IO-Link Master LEDs
PWR A lit green LED indicates that the IO-Link Master is powered.
This LED provides the following information:
Off = No module status
Flashing green and red = Self-test MS (Module Status)
NET (Network)
Port 1-4
Port 1-4
DI
EIP 1
EIP 2
Flashing green = Standby – not configured
Steady green = Operational
Flashing red = Minor recoverable fault
Steady red = Major unrecoverable fault
This LED provides the following information:
Off = No IP address
Flashing green and red = Self-test
Flashing green = An IP address is configured, but no CIP
connections are established, and an Exclusive Owner connection has not timed out
Steady green = Active EtherNet/IP connection and no EtherNet/
IP connection time-outs
Flashing red = One or more EtherNet/IP connection time-outs
Steady red = Duplicate IP address on network
This LED provides the following information about the IO-Link port.
Off: SIO mode - signal is low or disconnected
Yellow: SIO mode - signal is high
Red: Hardware fault
Solid Green: An IO-Link device is connected and communicating
Blinking Green: Searching for IO-Link devices
This LED indicates digital input on Pin 2.
Off: DI signal is low or disconnected
Yellow: DI signal is high
The EIP LEDs provide this information:
Green lit LED = link
Green blinking LED = Activity
12 - Chapter 2. Hardware Installation IO-Link Master 4-EIP User Guide: 2000582 Rev. A

Chapter 3. Initial Configuration

If you used the rotary switch to set the IP address (2.1. Setting the Rotary Switch on Page 7), then you still must configure the upper 9 digits (24 bits) of the IP address using PortVision DX or the web interface. You may want to install PortVision DX to access and manage your IO-Link Masters.
This section discusses IP address configuration options using one of these methods:
PortVision DX (below)
Web interface (Page 19)
Use the web page, if you want to configure the following:
- Host name
- DNS servers
- Syslog Server IP/Host name
- Syslog Port
- SSH Server Enable
Note: You can use PortVision DX to configure the IP address information and then use the web interface
to configure the options not configurable in PortVision DX.
In addition, this section discusses setting up passwords
After you configure the network settings, you can configure the port characteristics, refer to Chapter 5.
Link Port Configuration on Page 31.
through the web interface.
IO-

3.1. Using PortVision DX

This subsection contains the following topics:
3.1.1. PortVision DX Overview
3.1.2. Installing PortVision DX on Page 15
3.1.3. Programming the IP Address on Page 17

3.1.1. PortVision DX Overview

PortVision DX automatically detects Comtrol Ethernet attached products physically attached to the local network segment so that you can configure the network address, upload firmware, access product configuration web pages, and manage the following products:
DeviceMaster family
•IO-Link Master
RocketLinx managed switches
In addition to identifying Comtrol Ethernet attached products, you can use PortVision DX to display any third-party switch and hardware that may be connected directly to those devices. All non-Comtrol products and unmanaged RocketLinx devices are treated as non-intelligent devices and have limited feature support. For example, you cannot configure or update firmware on a third-party switch.
After PortVision DX is installed and the network has been scanned for Comtrol devices, the devices are
IO-Link Master 4-EIP User Guide: 2000582 Rev. A Chapter 3. Initial Configuration - 13
PortVision DX Overview
displayed in the Scan Results folder as shown in the following graphic.
You can use the PortVision DX help system to learn how to organize your devices.
14 - Chapter 3. Initial Configuration IO-Link Master 4-EIP User Guide: 2000582 Rev. A
Installing PortVision DX

3.1.2. Installing PortVision DX

Use this procedure to install or update PortVision DX. You can install PortVision DX from the CD shipped with the IO-Link Master or download the latest version. Refer to Locating the Latest Software and
Documentation on Page 8 to locate the latest version.
1. Execute the PortVision_DX_x.xx.msi file, where x.xx is the version number.
2. Click Next to start the installation.
3. Click I accept the terms in the License Agreement and Next.
4. Click Next to install in the default location or browse to another location and then click Next.
IO-Link Master 4-EIP User Guide: 2000582 Rev. A Chapter 3. Initial Configuration - 15
Installing PortVision DX
5. Click Next to continue the installation.
6. Click Install.
7. Depending on your operating system, you may need to click Yes to the Do you want to allow the following program to install software on this computer User Account Control popup message.
8. Click Finish.
9. Depending on your operating system, you may need to click Yes to the Do you want to allow the following program to make changes on this computer User Account Control popup message.
PortVision DX is installed and you can use the next subsection to program the IP address into the IO-Link Master.
16 - Chapter 3. Initial Configuration IO-Link Master 4-EIP User Guide: 2000582 Rev. A
Programming the IP Address

3.1.3. Programming the IP Address

Use the following procedure to program the IP address into the IO-Link Master using PortVision DX.
Note: Optionally, you can use the web interface to configure or Rotary switch to configure the IP address. You
can also refer to 2.1.
The Rotary switch settings override the lower 3 digits (8 bits) of the static IP address configured in PortVision DX or the Configuration/Network page.
1. Start PortVision DX by using the desktop icon or click PortVision DX in the Start menu.
2. Depending on the operating system you may need to click Yes to the Do you want to allow the following program to make changes on this computer User Account Control popup message.
3. Click the Scan button to locate your IO-Link Master or IO-Link Masters on the network.
Setting the Rotary Switch on Page 7 or 3.2. Using the Web Interface on Page 19.
4. Click the hardware types that you want to locate and click Scan.
5. Right-click the IO-Link Master that you want to program in the Device List pane (lower) and click Properties.
Optionally, you can double-click on the IO-Link Master to open the Properties tabs. It may take a few moments for the next screen to open.
IO-Link Master 4-EIP User Guide: 2000582 Rev. A Chapter 3. Initial Configuration - 17
Programming the IP Address
6. Optionally, enter a device name, which displays inPortVision DX on the Main screen.
Note: The MAC address, Serial Number, and Device Status fields are automatically completed and are
status-only fields.
7. Enter the appropriate network information on the General tab.
You can configure the IO-Link Master for a static IP address or set it to DHCP.
•If you select Static for the IP Type, you must enter a valid IPv4 address. If necessary, see your Network
Administrator for a valid IP address for this IO-Link Master.
The default IP address is: 192.168.1.250.
- Enter a valid subnet mask for your network. The default Subnet Mask is: 255.255.255.0.
- Enter a valid IP gateway address for your network. The default Gateway Address is: 0.0.0.0.
If you select DHCP, this field displays the last IP address programmed into the IO-Link Master.
Note: Rotary switch settings override the lower 3 digits (8 bits) of static IP address.
8. Click Close to exit the Properties tabs.
18 - Chapter 3. Initial Configuration IO-Link Master 4-EIP User Guide: 2000582 Rev. A
Using the Web Interface
9. You wait until PortVision DX polls to display the updated IO-Link Master IP address or you can click Refresh until the new IP address is displayed in the Device List pane.
10. If you want to configure any of the following options, go to 3.2.
- Host name
- DNS servers
- Syslog Server IP/Host name
- Syslog Port
- SSH Server Enable
You are ready to configure the ports, refer to Chapter 5.
IO-Link Port Configuration on Page 31.
Using the Web Interface on Page 19:

3.2. Using the Web Interface

This subsection discusses using the web interface to configure the IP address.
Note: The rotary switch settings override the lower 3 digits (8 bits) of static IP address configured on the
You can use the following procedure to configure the IO-Link Master network settings if you have administrative rights.
1. Open the IO-Link Master web interface using one of these method:
2. Click Configuration and then NETWORK.
Configuration/Network page. The default rotary switch setting uses the settings configured in the flash.
Optionally, you can use the web interface to configure the upper 9 digits (24 bits) and the rotary switch to configure the lower 3 digits (8 bits) of the static IP address. You can also refer to 2.1. Setting the
Rotary Switch on Page 7 for additional information.
From PortVision DX, highlight the IO-Link Master and click the Webpage button or right-click the IO-
Link Master in the Device List pane (lower pane) and click Webpage.
Open your browser and enter the IP address of the IO-Link Master.
Note: The default IP address is 192.168.1.250.
IO-Link Master 4-EIP User Guide: 2000582 Rev. A Chapter 3. Initial Configuration - 19
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