Comtrend WR5931 Users Manual
WR-5931
AC2600 Wireless Router
User Manual
Version A1.0, January 22, 2018
Preface
This manual provides information related to the installation and operation of this
AC2600 Dual-Band Wireless Router. The individual reading this manual is
presumed to have a basic understanding of home networking terminology and
concepts.
If you find the product to be inoperable or malfunctioning, please contact technical
support for immediate service by email at homesupport@comtrend.com
For product updates, new product release, manual revision, or software upgrades,
please visit our website at http://www.comtrend.com
Important Safety Instructions
With reference to unpacking, installation, use, and maintenance of your electronic
AC2600 Dual-Band Wireless Router, the following basic guidelines are
recommended:
Do not use or install this product near water, to avoid fire or shock hazard. For
example, near a bathtub, kitchen sink or laundry tub, or near a swimming pool. Also,
do not expose the equipment to rain or damp areas (e.g. a wet basement).
WARNING
Disconnect the power line from the device before servicing.
Do not stack equipment or place equipment in tight spaces, in drawers, or
on carpets. Be sure that your equipment is surrounded by at least 2 inches
of air space.
Power supply specifications:
Copyright
Copyright© 2018 Comtrend Corporation. All rights reserved. The information
contained herein is proprietary to Comtrend Corporation. No part of this document
may be translated, transcribed, reproduced, in any form, or by any means without
the prior written consent of Comtrend Corporation.
NOTE: This document is subject to change without notice.
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Protect Our Environment
This symbol indicates that when the equipment has reached the end of
its useful life, it must be taken to a recycling center and processed
separately from domestic waste.
The cardboard box, the plastic contained in the packaging, and the parts that make
up this wireless router can be recycled in accordance with regionally established
regulations. Never dispose of this electronic equipment along with your household
waste; you may be subject to penalties or sanctions under the law. Instead, please
be responsible and ask for disposal instructions from your local government.
Save Our Environment
When this equipment has reached the end of its useful life, it must be taken to a
recycling centre and processed separately from domestic waste.
The cardboard box, the plastic in the packaging, and the parts that make up this
device can be recycled in accordance with regionally established regulations. Never
dispose of this electronic equipment along with your household waste.
You may be subject to penalties or sanctions under the law. Instead, ask for disposal
instructions from your municipal government.
Please be responsible and protect our environment.
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Federal Communication Commission
Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmfulinterference to radio communications.
However,there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separationbetween the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
4. Consult the dealer or an experienced radio technician for help.
15.21
You are cautioned that changes or modifications not expressly approved by the part
responsible for compliance could void the user’s authority to operate the equipment.
FCC Caution
This device and its antenna must not be co-located or operating in conjunction with any other
antenna or transmitter.
This device complies with Part 15 of the FCC Rules. Operation is subject to the followingtwo
conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance
could void the authority to operate equipment.
Federal Communications Commission (FCC) Radiation Exposure Statement
This equipment complies with FCC radiation exposure set forth for an uncontrolled
environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure
limits, humanproximity to the antenna shall not be less than 20cm (8 inch) during normal
operation.
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Table of Contents
Chapter 1 Product Information .............................................................................6
1.1 Introduction and Feature Overview............................................................6
1.2 System Requirements....................................................8
1.3 Package Contents..........................................................9
1.4 Get familiar with your new wireless router......................10
Chapter 2 System and Network Setup............................................................12
2.1 Connecting the Components .........................................12
2.2 Connecting to your router using the web browser............14
2.2.1 Windows XP IP address setup ...............................15
2.2.2 Windows Vista/Windows 7 IP address setup ...........17
2.2.3 Windows 8 IP address setup.................................19
2.2.4 Router IP address lookup .....................................21
2.2.5 Connect to the router’s management interface by web
browser .....................................................................22
2.3 Using ‘Quick Setup’ .....................................................24
2.3.1 Setup procedure for ‘Dynamic IP’:.........................27
2.3.2 Setup procedure for ‘Static IP’:.............................28
2.3.3 Setup procedure for ‘PPPoE’: ................................29
2.3.4 Setup procedure for ‘PPTP’:..................................31
2.3.5 Setup procedure for ‘L2TP’:..................................33
2.4 General Setup.............................................................36
2.4.1 Time zone and time auto-synchronization ..............37
2-4-2 Change management password............................37
2.4.`2 Change management password ..........................38
2.4.3 Remote Management...........................................40
2-5 Setup Internet Connection (WAN Setup) ........................42
2.5.1 Setup procedure for ‘Dynamic IP’:.........................43
2.5.2 Setup procedure for ‘Static IP’:.............................44
2.5.3 Setup procedure for ‘PPPoE’: ................................46
2.5.4 Setup procedure for ‘PPTP’:..................................48
2.5.5 Setup procedure for ‘L2TP’:..................................50
2-5-7 Setup procedure for ‘DNS’:..................................52
2.5.8 Setup procedure for ‘DDNS’: ................................54
2.6 Wired LAN Configurations.............................................56
2.6.1 LAN IP section:...................................................57
2-6-2 DHCP Server: ....................................................58
2.6.3 Static DHCP Leases Table:....................................59
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2-7 Wireless LAN Configurations .........................................61
2.7.1 Basic Wireless Settings ........................................61
2.7.2 Advanced Wireless Settings..................................66
2.7.3 Wireless Security ................................................70
2.7.4 Wireless Access Control .......................................76
2.7.5 Wi-Fi Protected Setup (WPS)................................78
2.7.6 Security Tips for a Wireless Network .....................81
Chapter 3 Advanced Functions ...........................................................................82
3-1 Quality of Service (QoS) ..............................................82
3-1-1 Basic QoS Settings .............................................83
3.1.2 Add a new QoS rule ............................................85
3.2 Network Address Translation (NAT)................................87
3.2.1 Basic NAT Settings (Enable or disable NAT function) 87
3.2.2 Port Forwarding ..................................................88
3.2.3 Virtual Server .....................................................90
3-2-4 Port Mapping for Special Applications ....................93
3-2-5 UPnP Setting......................................................95
3.3 Firewall ......................................................................96
3.3.1 Access Control....................................................97
3.3.2 URL Blocking .................................................... 102
3.3.3 DoS Attack Prevention....................................... 104
3.3.4 Demilitarized Zone (DMZ) .................................. 108
3.4 System Status .......................................................... 111
3-4-1 System information and firmware version............ 112
3.4.2 Internet Connection Status ................................ 113
3.4.3 Device Status ................................................... 114
3.4.4 System Log...................................................... 115
3.4.5 Security Log..................................................... 116
3.4.6 Active DHCP client list ....................................... 117
3.4.7 Statistics.......................................................... 118
3-5 System Tools ............................................................ 119
3.5.1 Configuration Backup and Restore....................... 120
3.5.2 Firmware Upgrade............................................. 121
3.5.3 System Reset ................................................... 122
Chapter 4 Appendix................................................................................................123
4.1 Troubleshooting ........................................................ 123
4.2 Where to get additional help ....................................... 125
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Chapter 1 Product Information
1.1 Introduction and Feature Overview
This Comtrend AC2600 Dual-Band Wireless Router is an excellent choice for Small
office / Home office users, allowing computers and network devices to easily
share a single xDSL / cable modem Internet connection. Easy installation
procedures allow any computer user to setup a network environment in a very short
time. And when the number of computers and network-enabled devices increase,
you can expand the number of network ports by simply attaching a Comtrend switch
to extend the scope of your network.
In addition all computers and wireless-enabled network devices (including PDA,
cellular phone, game console…etc.) can connect to this wireless router without
additional cabling.
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Other features of this router include:
Supports 2.4GHz and 5GHz wireless devices simultaneously.
High speed transmit and receive data rate – up to 1733Mbps while operating in IEEE
802.11ac (5GHz, 80MHz) mode and up to 800Mbps while operating in IEEE 802.11 in
(5GHz, 40MHz) or b/g/n (2.4GHz) mode
Allows multiple users to share a single Internet line.
Share a single Cable or xDSL Internet connection.
Access private LAN servers from the Internet.
Four wired LAN ports (10/100M) and one WAN port (10/100M).
Works with IEEE 802.11a/b/g/n/ac wireless LAN devices.
Supports DHCP (Server/Client) for easy IP-address setup.
Supports multiple wireless modes like: AP, Station-Infrastructure, Wireless
Bridge and Universal Repeater.
Advanced network and security features like: Special Applications, QoS,
DMZ, Virtual Servers, Access Control, Firewall.
Easily monitor the router’s status with built-in functions such as: DHCP Client
Log, System Log, Security Log and Device/Connection Status.
Easy to use Web-based GUI for network configuration and management
purposes.
Remote management function allows configuration and upgrades from a
remote computer (over the Internet).
Auto MDI / MDI-X function for all wired Ethernet ports.
Supports Beamforming technology to enhance wireless performance.
(Beamforming enabled by default and Beamforming Always turned on)
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1.2 System Requirements
An Internet connection, provided by xDSL or cable modem with an RJ-45
Ethernet port.
Computer or network devices with wired or wireless network interface card.
Web browser (Microsoft Internet Explorer, Google Chrome or Safari web
browser).
An available AC power socket (100 – 240V, 50/60Hz).
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1.3 Package Contents
Before starting to use this AC2600 Dual-Band Wireless Router, please check if
there’s anything missing in the package, and contact your place of purchase to claim
for missing items:
• Wireless Router (1 pcs)
• Quick Installation Guide (1 pcs)
• Power Adapter (Output: DC 5V/1.5A) (1 pcs)
• Ethernet (RJ-45) cable
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1.4 Get familiar with your new wireless router
Front Panel
LED Name Light Status Description
PWR On Router is switched on and correctly powered.
Status On Router is connected to Internet.
On 2.4GHz Wireless WPS function is enabled.
Off 2.4GHz Wireless network is switched off.
2.4G
Flashing 2.4GHz Wireless LAN activity (transferring or
receiving data).
On 5GHz Wireless WPS function is enabled.
Off 5GHz Wireless network is switched off.
5G
Flashing 5GHz Wireless LAN activity (transferring or
receiving data).
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Back Panel
Item Name Description
Power Jack Power connector, connects to A/C power adapter.
WAN Wide Area Network (WAN / Internet) port.
LAN 4 – 1 Local Area Network (LAN) ports 4 to 1.
RT/AP
RT (Router Mode)
Working as a standard WiFi router.
Working with Comtrend WiFi Mesh Points.
AP (Access Point Mode)
Working with a Comtrend WiFi Mesh Gateway.
Reset / WPS Reset the router to factory default settings (clear all settings) or
start WPS function. Press this button and hold for 10 seconds to
restore all settings to factory defaults; press this button for less
than 5 seconds once to start the 2.4GHz & 5GHz wireless WPS
function.
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Chapter 2 System and Network Setup
2.1 Connecting the Components
Follow the instructions below to build the network connection between your new
wireless router and your computers, network devices:
1. Insert the A/C power adapter into the wall socket, and then connect it to the
‘Power socket’ of the router.
2. Connect your xDSL / cable modem to the WAN port of the router by Ethernet
cable.
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3. Connect your computers and network devices (network-enabled consumer
devices other than computers, like game consoles, or a switch / hub) to an
available LAN port of the router.
4. Check all LEDs on the front panel. The ‘Power’ LED should be steadily on, WAN
and LAN LEDs should be on if the computer / network devices connected to the
respective port of the router are powered on and correctly connected. If the
Power LED is not on, or any LED you expected to be on is not on, check the
cabling, or jump to ‘4-2 Troubleshooting’ for possible reasons and solutions.
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2.2 Connecting to your router using the web
browser
Before you can connect to the router and start configuration procedures, your
computer must be able to get an IP address automatically (using a dynamic IP
address). If it’s set to use a static IP address, or you’re unsure, follow the
instructions below to configure your computer to use dynamic IP address:
If the operating system of your computer is….
Windows XP - Go to section 2-2-1
Windows Vista/Windows 7 - Go to section 2-2-2
Windows 8 - Go to section 2-2-3
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2.2.1 Windows XP IP address setup
1. Click the ‘Start’ button (it should be located at the lower-left corner of your
computer screen), then click control panel. Double-click the Network and
Internet Connections icon, click Network Connections, then double-click Local
Area Connection, the Local Area Connection Status window will appear, and
then click the ‘Properties’ button.
2. Select ‘Obtain an IP address automatically’ and ‘Obtain DNS server address
automatically’, then click the ‘OK’ button.
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2.2.2 Windows Vista/Windows 7 IP address setup
1. Click the ‘Start’ button (it should be located at the lower-left corner of your
computer screen), then click control panel. Click View Network Status and Tasks,
and then click Manage Network Connections. Right-click Local Area Network,
then select ‘Properties’. The Local Area Connection Properties window will
appear, select ‘Internet Protocol Version 4 (TCP / IPv4), and then click the
‘Properties’ button.
2. Select ‘Obtain an IP address automatically’ and ‘Obtain DNS server address
automatically’, then click the ‘OK button’.
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2.2.3 Windows 8 IP address setup
1. Click the ‘Start’ button (it should be located at the lower-left corner of your
computer screen), then click control panel. Double-click the Network and
Internet Connections icon, click Network Connections, then double-click Local
Area Connection, the Local Area Connection Status window will appear, and
then click the ‘Properties’ button.
2. Click the ‘Start’ button (it should be located at lower-left corner of your computer
screen), then click control panel. Click Network and Sharing Center, and then
click Change adapter settings. Right-click Ethernet, then select ‘Properties’.
the Ethernet Properties window will appear, select ‘Internet Protocol Version 4
(TCP / IPv4), and then click the ‘Properties’ button.
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3. Select ‘Obtain an IP address automatically’ and ‘Obtain DNS server address
automatically’, then click the ‘OK’ button.
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2.2.4 Router IP address lookup
1. After the IP address setup is complete, click ‘start’ -> ‘run’ at the bottom-lower
corner of your desktop:
2. Input ‘cmd’, then click the ‘OK’ button.
3. Input ‘ipconfig’, and then press the ‘Enter’ key. Check the IP address followed by
‘Default Gateway’ (In this example, the IP address of the router is 192.168.2.1)
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NOTE: If the IP address of Gateway is not displayed, or the address followed
by ‘IP Address’ begins with ‘169’, please recheck network connection between
your computer and router, and / or go to the beginning of this chapter, to
recheck every step of network setup procedure.
2.2.5 Connect to the router’s management interface by web
browser
After your computer has obtained an IP address from the router, start your web
browser, and input the IP address of the router in the address bar. The following
should be shown:
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Input the user name and password in their respective fields, the default user name
is ‘admin’, and the default password is ‘1234’, then press the ‘OK’ button, and you
can see the web management interface of this router:
NOTE: If you can’t see the web management interface, and you’re being
prompted to input user name and password again, it means you didn’t
input username and password correctly. Please retype user name and
password again. If you’re certain about the user name and password
you type are correct, please go to ‘4.2 Troubleshooting’ to perform a
factory reset, to set the password back to its default value.
TIP: This page shows the four major setting categories: Quick Setup,
General Setup, Status, and Tools. You can find the shortcut which leads
to these setting categories at the upper-right side of every page, and
you can jump to another category directly by clicking the link.
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HERE!
2.3 Using ‘Quick Setup’
This router provides a ‘Quick Setup’ procedure, which will help you to complete all
the required settings you need to access the Internet in a very short time. Follow
these instructions to complete the ‘Quick Setup’:
Go to Quick Setup menu by clicking the ‘Quick Setup’ button.
The following will be displayed:
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1. Set Time Zone
1
2
3
Here are descriptions of every setup item:
Time Zone (1): Press the button, a drop-down list
will be shown, and you can choose the time zone of the location
in which you live.
Time Server Input the IP address / host name of the time server
Address (2): you use if you do want to use the default one.
After you complete all settings, click the ‘NEXT’ (3) button.
NOTE: There are several time servers available on Internet:
129.6.15.28 (time-a.nist.gov)
132.163.4.101 (time-a.timefreq.bldrdoc.gov)
131.107.1.10 (time-nw.nist.gov)
If you found that the time of the router is incorrect, try another time
2. Broadband Type
server.
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2. WAN Type
Choose the WAN (Internet connection) type you’re using on this page. There are six
options for the type of Internet connection:
Dynamic IP - Go to section 2.3.1
Static IP - Go to section 2.3.2
PPPoE - Go to section 2.3.3
PPTP - Go to section 2.3.4
L2TP - Go to section 2.3.5
If you’re not sure, contact your Internet service provider. A wrong Internet
connection type will cause a connection problem, and you will not be able to connect
to the Internet.
If you want to go back to the previous step, press the ‘Back’ button on the bottom
of this page.
NOTE: Some service providers use ‘DHCP’ (Dynamic Host Configuration
Protocol) to assign an IP address to you. In this case, you can choose
‘Dynamic IP’ as the Internet connection type, even if you’re using
another connection type, like xDSL.
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2.3.1 Setup procedure for ‘Dynamic IP’:
Here are descriptions of every setup item:
Host Name (1): Input the host name of your computer, this is
optional, and only required if your service provider
1
2
3
asks you to do so.
MAC Address (2): Input the MAC address of your computer, if your service
provider only permits computers with a certain MAC
address to access the Internet. If you’re using the
computer which was used to connect to the Internet via
cable modem, you can simply press the ‘Clone Mac’ address
button to fill the MAC address field with the MAC address of
your computer.
After you complete all settings, click the ‘OK’ (3) button; if you want to go back to
previous menu, click the ‘Back’ button.
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2.3.2 Setup procedure for ‘Static IP’:
1
2
3
4
5
Here are descriptions of every setup item:
IP Address (1): Input the IP address assigned by your service provider.
Subnet Mask (2): Input the subnet mask assigned by your service provider.
DNS Address (3): Input the IP address of the DNS server provided by your
service provider.
Default Input the IP address of the DNS server gateway address
Gateway (4): provided by your service provider.
You must use the addresses provided by your Internet service provider.
Incorrect setting values will cause connection problems.
When you complete all settings, press the ‘OK’ button (5); if you want to go back to
previous menu, click the‘Back’ button.
NOTE: You can choose this Internet connection method if your service
provider assigns a fixed IP address (also known as a static address) to
you, and not using DHCP or PPPoE protocol. Please contact your service
provider for further information.
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2.3.3 Setup procedure for ‘PPPoE’:
Here are descriptions of every setup item:
1
2
3
4
5
6
7
User Name (1): Input the user name assigned by your Internet service
provider.
Password (2): Input the password assigned by your Internet service
provider.
Service Name (3): Give a name to this Internet service. This is optional.
MTU (4): Input the MTU value of your network connection. If you
don’t know, you can use the default value.
Connection Select the Internet connection type
Type (5): you wish to use (detailed explanation listed below).
Idle Time Out (6): Input the idle time out, (detailed explanation listed below).
When you complete all settings, click the ‘OK’ button (7); if you want to go back to
the previous menu, click the ‘Back’ button.
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