Compuprint 4247 Serial Matrix Printers
Compuprint 4247 Model Z03 Printer:
User's Guide
MAN10294.00.00
Before using this information and the product it supports, read the information in “Notices” on page 47.
First edition (October 2011)
This edition applies to the Compuprint 4247 Z03 printer and to all subsequent releases and modifications
until otherwise indicated in new edition.
Internet
Visit our home page: http://www.compuprint.com
You can send comments by e-mail to : support@compuprint.com
Compuprint s.r.l.
Via Lombardore 282
10040 Leinì (Turin)
ITALY
ii Quick Setup Guide
or by mail to:
Contents
Figures ...............v
Tables ...............vii
Safety and environmental notices . . . ix
Safety notices ..............ix
Danger hazard level ..........ix
Caution hazard level...........x
Attention notices .............x
Safety precautions ............x
Electrical safety ............x
Approved power cord and receptacle .....x
Electrical safety and portable power strip
receptacles ..............xi
Connecting or disconnecting a communication
port, a teleport, or an attachment connector . . . xi
Servicing during an electrical storm .....xi
Setting up the 4247 Model Z03 Printer. . 1
Choosing a suitable location .........1
Performing a power-receptacle safety-check ....1
4247 Model Z03 nominal AC input power
requirements .............2
Unpacking the 4247 Model Z03 Printer .....3
Checking the carton contents ........4
Moving the printer to the final location .....5
Locating printer parts ...........5
Removing the shipping locks .........6
Installing the Controller Board ........8
Handling the Controller Board .......8
Inserting the Controller Board .......9
Installing the operator panel overlay ......11
Installing the ribbon cartridge ........12
Replacing the Ribbon Cartridge........15
Connecting the power cord .........16
Turning on the printer ...........17
Changing the display language (from the default,
English) ...............18
Loading fanfold paper ...........19
Printing the Quick Reference as a test page ....23
Installing the optional second tractor ......23
Removing the optional second tractor ....27
Printing a configuration sheet ........28
Attaching the 4247 Printer to your Computer . . . 28
Software Driver Selection ..........29
Completing printer setup ..........29
Cleaning the printer ...........30
Cleaning inside of the printer .......30
Cleaning the outside covers ........30
Problem solving .............31
Using status code and problem listings ....31
Status codes and recovery actions ......31
Problem list index ...........36
Clearing Forms Jams ..........43
Options................45
Notices . . . . . . . . . . . . . . 47
iii
iv Quick Setup Guide
Figures
1. Locating Printer Parts .........6
v
vi Quick Setup Guide
Tables
1. Forms buckle, twist, jam, or tractor holes tear 37
2. Forms do not feed past printhead .....37
3. Forms do not stack correctly .......37
4. Characters off registration ........37
5. Unreadable characters .........38
6. Missing dots or irregular characters ....38
7. Ribbon smudging forms ........38
8. Printing is too light or partial characters print 38
9. Ribbon snagging, tearing, or not moving 38
10. Line-to-line horizontal misregistration ....39
11. Printer doesn't print or prints wrong characters 39
12. Printer has no power .........39
13. Throughput of printer at half speed ....39
vii
viii Quick Setup Guide
Safety and environmental notices
Safety notices ..............ix
Danger hazard level ..........ix
Caution hazard level...........x
Attention notices .............x
Safety precautions ............x
Electrical safety ............x
Approved power cord and receptacle .....x
Electrical safety and portable power strip
receptacles ..............xi
Safety notices
There are two levels of safety notices: Danger and Cautions.
Danger hazard level
The word Danger indicates the presence of a hazard that has the potential of
causing death or serious personal injury.
DANGER notices are numbered <1-1>, <1-2>, and so forth where they appear in
the text of this manual.
Example of a Danger notice:
DANGER
<1-10> Hazardous voltages are present. Do not touch the pins or sockets of
the power receptacle.
Extension cords ...........xi
Portable power strip receptacles (temporary
power taps) ............xi
Connecting or disconnecting a communication
port, a teleport, or an attachment connector . . . xi
Servicing during an electrical storm .....xi
ix
Caution hazard level
The word Caution indicates the presence of a hazard that has the potential of
causing moderate or minor personal injury.
CAUTION notices are numbered <2-1>, <2-2>, and so forth where they appear in
the text of this manual.
Example of a Caution notice:
Attention notices
The word Attention calls attention to the possibility of damage to a program,
device, system, or data.
Attention notices are not numbered.
Examples of an Attention notices:
Attention: This is an ESD sensitive device.
!
CAUTION:
<2-22> Carefully follow all cleaning instructions, using only the materials and
solutions recommended.
Safety precautions
Electrical safety
This printer is inspected and listed by recognized national testing laboratories,
such as Underwriters Laboratories, Inc. (UL) in the U.S.A. and Canadian Standards
Association (CSA) in Canada. Listing of a product by a national testing laboratory
indicates that the product is designed and manufactured in accordance with
national requirements intended to minimize safety hazards. This equipment meets
a very high standard of safety in design and manufacture. Remember, however,
that this product operates under conditions of high electrical potentials and heat
generation, both of which are functionally necessary.
Because the paper used in the printer can burn, you should take normal
precautions to prevent fire. These precautions include common-sense measures,
such as keeping potentially combustible materials (for example, curtains and
chemicals) away from the printer, providing adequate ventilation and cooling,
limiting unattended operation, and having trained personnel available and
assigned to the printer.
Approved power cord and receptacle
DANGER
<1-11> Your country may require an approved power cord and plug.
Ensure that you have the correct power cord and plug. Use this cord and
plug only with an approved, correctly-installed power receptacle.
x Quick Setup Guide
Electrical safety and portable power strip receptacles
Extension cords
DANGER
<1-1> Do not use an extension power-cord.
The customer must supply the correct electrical outlet which must meet the
requirements stated under “Approved power cord and receptacle” on page x.
Portable power strip receptacles (temporary power taps)
Portable power strip receptacles (referred to as “temporary power taps” by the
National Electrical Code) may be used if they are fully approved in the customer's
geographic location. It is the customer's responsibility to supply a fully approved
“temporary power tap”, if one is to be used.
Connecting or disconnecting a communication port, a
teleport, or an attachment connector
DANGER
<1-14> Switch off printer power and unplug the printer power cord before
connecting or disconnecting a communication port, a teleport, or other
attachment connector.
Servicing during an electrical storm
DANGER
<1-13> Do not connect or disconnect a communication port, a teleport, or
any other connector during an electrical storm.
Safety and environmental notices xi
xii Quick Setup Guide
Setting up the 4247 Model Z03 Printer
Choosing a suitable location
CAUTION:
<2-81> The 4247 Model Z03 printer has an optional printer
pedestal. If the printer is installed on any other stand or
surface, this stand or surface must support the printer weight
of 33 kg (73 lb) and withstand the print action vibration.
Consider the following:
v For pluggable equipment, the socket-outlet shall be installed near the equipment
and shall be easily accessible.
v The distance between the printer and the host computer must not exceed the
length of the interface cable.
v Your printer should not be exposed to direct sunlight, extreme heat, cold, dust
or humidity (see “Printer Specifications” in the 4247 Model Z03 Printer: User’s
Guide.
v Ensure that sufficient clearances exist on all sides for operation and servicing.
The required space is shown in the following illustration.
80 cm
31.5 in
20 cm
9.7 in
100 cm
20 cm
9.7 in
100 cm
39.4 in
Performing a power-receptacle safety-check
DANGER
<1-10> Hazardous voltages are present. Do not touch the pins or sockets of
the power receptacle.
For pluggable equipment, the socket-outlet shall be installed near the equipment
and shall be easily accessible.
“Portable power strip receptacles (temporary power taps)” on page xi, conforming
to all requirements, may be used.
39.4 in
C8Q02008
1
A qualified electrician should perform all checks necessary to ensure safe
operation. These should include the following checks and any other required by
local regulations.
v Check the AC voltage at all associated power receptacles (see “4247 Model Z03
nominal AC input power requirements”).
v Check the AC impedance to ground at all associated power receptacles.
Attention: If the voltages are not within the correct operating range, allow
correction before the equipment is plugged in and operated.
4247 Model Z03 nominal AC input power requirements
Nominal Voltage Voltage Range Amps / Watts Phase / Hz
100–240 Vac 90–264 Vac 2.9–1.3 A Single phase /
50–60 Hz
2 Quick Setup Guide
Unpacking the 4247 Model Z03 Printer
Setting up the 4247 Model Z03 Printer 3
Checking the carton contents
Review the following list of contents as you unpack the shipping container.
Contact your point of purchase if any items are missing.
v 4247 Model Z03 Printer
v 4247 Model Z03 Printer: Quick Setup Guide.
v Power cord
v Printer documentation and CD
v Controller Board
v Ribbon cartridge
v Operator panel overlay
v Second tractor (optional)
4 Quick Setup Guide
Moving the printer to the final location
Do not plug in the printer power cord until instructed to do so.
1. Remove the plastic covering.
Keep the packing material in a safe place. It should be used if you need to
repack the printer for shipment.
CAUTION:
<2-82> The 4247 Model Z03 printer weighs 33 kg (73 lb). Two
persons are required to lift it.
CAUTION:
<2-83> The lifting handles are located forward of the center of
!
gravity. For good printer balance, each person should place
one hand in a gray lifting handle and the other hand under
the rear of the printer.
2. Using two persons, safely move the printer to the selected location (see
“Choosing a suitable location” on page 1).
Locating printer parts
Refer to Figure 1 on page 6 to familiarize yourself with the printer.
Setting up the 4247 Model Z03 Printer 5
Attention
Light
Tractor Area
Cover
Front View
Operator
Panel
Upper Printer
Cover
Ribbon Lift Assembly
Inside View
Print Head
Paper
Bail
Printer Cabinet (option)
Rear View
Controller Board and
Interface Connectors
Figure 1. Locating Printer Parts
Removing the shipping locks
1. Open the tractor area cover and make sure that you remove the shipping locks,
including the two knurled lock screws which hold the tractor in place. Store the
locks with the packing material.
Printer Handgrip
Power Connector
Ribbon Cartridge Supports
Left Side View
C8Q10001
Power Switch
6 Quick Setup Guide
2. Open the upper printer cover. If there is a wire tie around the printhead,
remove it.
Setting up the 4247 Model Z03 Printer 7
Installing the Controller Board
The 4247 printer arrived with the Controller Board that you ordered.
You must install the Controller Board (received with the printer) into the proper
slot in the back of the printer before it can be used.
Handling the Controller Board
Attention: Do not remove the Controller Board from the protective package until
instructed to do so. Static electricity, though harmless to you, can damage sensitive
Controller Board components. Use the information in this section to avoid
damaging a Controller Board.
v Limit your movement. Your movement can create static electricity that, when
released to the Controller Board, can damage the electronic components on the
Controller Board. Sliding your foot across carpeting is an example of how you
create unwanted static electricity.
v Handle the Controller Board only by the edges and prevent others from making
direct contact with it.
v Before removing the Controller Board from the protective package, ground the
package to exposed metal at the back of the printer. This will release any static
charge that may have developed on the package or on your body. Hold the
package against the metal for at least two seconds.
v When you are instructed, remove the Controller Board and install it directly into
the Controller Board slot without setting it down. If you have removed the
Controller Board from the protective package and cannot immediately insert it in
the printer, place the protective package on a flat surface, and set the Controller
Board on top of the protective package.
8 Quick Setup Guide
Inserting the Controller Board
Attention: Ensure that the printer is powered off before installing or removing
the Controller Board.
If the Controller Board is installed while the printer is powered on, the controller
will not synchronize with the printer mechanism board. Unpredictable printer
behavior will result.
Perform the following steps to install the Controller Board:
1. Ensure that the printer is powered off. Installing the Controller Board with the
printer power on will result in unpredictable printer behavior.
2. Use the screwdriver that came in the Controller Board box to remove the metal
plate on the back of the printer by unscrewing the two screws.
Note: Save the two screws as you need them to attach the Controller Board to
the back printer. Save the metal plate for reuse if the Controller Board is
removed.
3. Use the information under “Handling the Controller Board” on page 8 as you
remove the Controller Board from its shipping box and from the protective
package.
Setting up the 4247 Model Z03 Printer 9
4. Align the left and right sides of the Controller Board with the guides in the
printer and slide it into the slot.
HC0Q6002
5. Gently push the Controller Board into the printer until it is seated in the
connector inside the printer. The Controller Board is correctly seated in the
printer when the Controller Board metal plate is aligned with the back profile
of the slot.
6. Attach the Controller Board with the two captured screws using the
screwdriver that came in the Controller Board box.
HC0Q6003
10 Quick Setup Guide
Installing the operator panel overlay
1. Remove the protective film from the printer operator panel display.
2. Remove the paper backing from the back of the overlay.
3. Carefully align the overlay ensuring free movement of the operator panel keys.
4. Press the overlay in place starting at the bottom , and continue working
upwards until the overlay is pressed into place.
Setting up the 4247 Model Z03 Printer 11
Installing the ribbon cartridge
We recommend that you use an approved ribbon cartridge. To install the ribbon
cartridge, follow these steps:
1. Remove the ribbon cartridge from the package. Locate the ribbon guide, snap
arm, ribbon advance knob, and the ribbon mounting pins.
2. Turn the ribbon advance knob in the direction of the arrow to take up any
slack in the ribbon. If the ribbon does not move, contact your place of ribbon
purchase to replace the ribbon cartridge.
3. Open the upper printer cover using the handles on the front side of the cover.
4. Slide the print head to the center of the printer.
5. Align the cartridge pins with the locking grooves on the left and right
cartridge supports.
12 Quick Setup Guide
C8Q03016
6. Position the ribbon guide over the printhead, holding it perpendicular to the
print head.
E61A2017
7. Turn the ribbon advance knob to take up any slack in the ribbon.
8. Position the snap arm with the small lever up onto the ribbon lift assembly.
Push the snap arm down onto the ribbon lift assembly until it snaps into
place.
9. Align the ribbon mounting pins on the left and right side of the ribbon
cartridge with the slots in the cartridge supports. Snap the ribbon cartridge
down into place.
e61a2018
Setting up the 4247 Model Z03 Printer 13
10. Turn the ribbon advance knob again in the direction of the arrow to take up
any slack in the ribbon, as you slide the printhead back and forth to ensure
that the ribbon guide runs freely along the ribbon.
11. If the ribbon is not running freely, or to ensure that you have installed the
ribbon cartridge correctly, ensure that:
a. The left and right ribbon mounting pins are securely snapped into the
cartridge supports.
b. There are no twists or folds in the ribbon.
c. The ribbon is not catching on the printhead.
d. The ribbon moves when you turn the ribbon advance knob in the direction
of the arrow. If the ribbon does not move, replace the ribbon cartridge.
Contact your place of ribbon cartridge purchase if you believe that the
ribbon is faulty.
12. Close the upper printer cover.
14 Quick Setup Guide
Replacing the Ribbon Cartridge
1. Make sure that the printer is turned off for at least 15 minutes.
CAUTION:
The printhead may get hot during operation. Be careful when removing or
replacing the ribbon.
2. Open the top printer cover.
3. Slide the Printhead to the center of the printer.
4. Slide the Ribbon Guide out of the Printhead.
5. Free the Shifter Holder by pushing the tag towards the rear and pulling the
Shifter Holder up.
Now, you are ready to install the new ribbon cartridge.
Setting up the 4247 Model Z03 Printer 15
Connecting the power cord
Do not connect the power cord until the “Performing a power-receptacle
safety-check” on page 1 has been successfully completed.
DANGER
<1-11> Your country may require an approved power cord and plug.
Ensure that you have the correct power cord and plug. Use this cord and
plug only with an approved, correctly-installed power receptacle.
“Portable power strip receptacles (temporary power taps)” on page xi, conforming
to all requirements, may be used.
Connect the power cord to the customer's outlet and to the printer.
16 Quick Setup Guide
Turning on the printer
1. Turn on the printer.
2. Wait until the message 4247 appears, all segments (or character elements) of the
LCD on the operator panel display are lighted, and DIAGNOSTICS IN PROGRESS
appears, then is replaced by the READY message.
READY <A>
XXXX FRONT
Where: XXXX indicates the attachment type.
e61a2021
Attention: If, for any reason, the Controller Board was not correctly installed in
the printer, the printer will not work and the following audio/visual symptoms
will occur:
v The buzzer sounds continuously
v The Operator Panel display is partially filled with solid black boxes
v The Operator Panel LEDs are all lit.
If this is the case, power off the printer, re-seat the Controller Board, and power
the printer on again.
Note: If the printer displays an error message, see “Status codes and recovery
actions” on page 31. Follow the instructions for the Status Code shown on
the display panel.
Setting up the 4247 Model Z03 Printer 17
Changing the display language (from the default, English)
The printer is delivered with English as the default language. Follow this
procedure to change the language in which messages and menu items will appear
in the operator panel display.
1. Press MENU to enter configuration.
2. Press SCROLL/MICRO
CONFIGURATION MENU
Display Language
3. Press ENTER to display the current value.
4. Press SCROLL/MICRO
is displayed.
5. Press ENTER. An asterisk (*) will be displayed in front of the selected value.
6. Press RETURN to return to the Configuration Menu.
7. Press START. The printer displays:
PRESS ENTER TO SAVE
Press Start To Not Save
8. Choose between one of these options:
v If you want to use the selected display language as the printer default for
this session only (the printer will use the existing defaults the next time it is
powered on), press Start. The printer will exit the menu and display
READY.
v If you want to keep the selected display language as the printer default,
press ENTER. The printer displays:
or SCROLL/MICRO until the printer displays:
or SCROLL/MICRO until the language you want
SAVE CURRENT VALUES
Custom Set A
9. Press ENTER.
10. Press START again. The printer will exit the menu and display READY.
18 Quick Setup Guide
Loading fanfold paper
Before starting this procedure, ensure you have single-part, continuous forms that
are at least 210 mm (8.27 in.) wide. You need at least this size forms to create an
offline printout, which will test printer operation.
1. Open the tractor area cover.
2. Unlock the tractors by moving the sprocket levers up. Slide the left tractor to
the left.
e61a2030
e61a2031
Setting up the 4247 Model Z03 Printer 19
3. Space the paper guides along the tractor bar. Open the sprocket covers of the
left and right tractors.
e61a2032
4. Put the left sprocket holes of the form over the left tractor pins. Close the left
tractor sprocket cover.
20 Quick Setup Guide
e61a2034
5. Move the right tractor until the right sprocket holes of the form fit on the
right tractor pins. Ensure that the forms go under the forms jam sensor and
that the forms are straight.
e61a2035
6. Close the right tractor sprocket cover.
7. To position the paper for the first column printing, move both tractors
aligning the left edge of the form with the 11
th
spacer on the printer base.
Note: Aligning the left-hand edge of the paper past the 22
nd
printer cabinet will cause the paper to be misaligned with the Paper
Load Sensor resulting in a '001 End of Forms' error.
spacer on the
Setting up the 4247 Model Z03 Printer 21
8. Position the right tractor so that the pins on both tractors are centered in the
pin holes on both edges of the form. The form should not be over tensioned,
nor should there be slack. The form should lie flat and even between the two
tractors.
9. While holding the left and the right tractors in place, lock both locking levers.
10. Close the tractor area cover.
11. Press STOP to make the printer NOT READY.
12. Press LOAD/EJECT to feed the forms.
22 Quick Setup Guide
Printing the Quick Reference as a test page
The Quick Reference print test familiarizes you with the operator panel and
configuration menu while providing a check for printer operation and print
quality.
To perform the test:
1. Ensure that the printer is offline. If the printer is Ready, press STOP to make
the printer Not Ready.
2. Press TEST.
3. Press SCROLL/MICRO
OPERATOR PRINT TESTS
Quick Reference
or SCROLL/MICRO until the printer displays:
4. Press ENTER or START to print this test.
The Ready indicator comes on and printing begins.
Press STOP if you want stop the test before it completes printing.
5. Wait for the printer to stop printing and the Ready indicator to go off.
6. Press FORM FEED until you can remove the printout. The printout should be
clear and readable.
Installing the optional second tractor
A second optional tractor is available for your printer. This tractor may be installed
on the first (standard) front tractor.
1. Open the tractor area cover.
e61a2022
Setting up the 4247 Model Z03 Printer 23
2. Unpack the second tractor.
e61a2023
3. Align the hooks on both sides of the second tractor with the pins on the first
tractor. Push the second tractor on the pins until it is fully engaged.
e61a2024
24 Quick Setup Guide
4. Connect the second tractor to the first.
e61a2025
5. Rotate the tractor gear protection cover downwards to free the gear.
Setting up the 4247 Model Z03 Printer 25
6. Rotate the second tractor into the closed operating position.
e61a2027
7. To load paper onto the first tractor when the second tractor is installed, rotate
the second tractor out and insert paper between the two tractors. (See “Loading
fanfold paper” on page 19 for paper loading procedures.)
26 Quick Setup Guide
Removing the optional second tractor
If you need to remove the second optional push tractor, turn the printer off.
1. Disconnect the connector cable and press on the push buttons on either side to
disengage the tractor. Then pull the tractor off.
CAUTION:
<2-53> If the second tractor unit is not installed, make sure the gear protector
cover is closed. Do not touch inside the printer or insert any object into the
gears.
e61a2028
2. Close the tractor gear protection cover.
e61a2029
Setting up the 4247 Model Z03 Printer 27
Printing a configuration sheet
You have just completed a setup and checkout of the printer.
We recommend that you now print your printer configuration defaults. Save this
printout for future reference. You can create a printout of the printer configuration
by following these steps:
1. Ensure that the printer is OFFLINE. Press STOP to make the printer NOT
READY.
2. Press SCROLL/MICRO
OPERATOR PRINT TESTS
Print Custom Sets
3. Press ENTER or START to print this test. See “Print Custom Sets” in the 4247
Model Z03 Printer: User’s Guide for more information about this printout.
4. To exit Operator Print Tests, press RETURN to make the printer NOT
READY or CANCEL PRINT to make the printer READY.
or SCROLL/MICRO until the printer displays:
Attaching the 4247 Printer to your Computer
This printer can be connected to your host computer with the interfaces available
on the Controller Board you have found in the printer box and installed on the
rear of the printer.
There are three types of Controller Boards:
1. Controller Board with a bidirectional IEEE1284 parallel interface, Serial
RS232/C 9-pin interface and USB 2.0 interface.
2. Controller Board with a bidirectional IEEE1284 parallel interface and ASCII
Ethernet 10/100 BaseT LAN interface.
3. Controller Board with a bidirectional IEEE1284 parallel interface and
ASCII-IPDS Ethernet 10/100 BaseT LAN interface.
DANGER
Switch off printer power and unplug the printer power cord before
connecting or disconnecting a communication port, a teleport, or other
attachment connector.
1. Turn off the printer power.
2. Unplug the printer power cord.
3. Insert the host computer cable(s) into the back of the printer as shown below:
28 Quick Setup Guide
Controller Board with parallel interface and
Ethernet 10/100 LAN interface.
4. Reconnect the printer power cord.
5. Power on the printer and verify normal operation (see “Turning on the printer”
on page 17).
Software Driver Selection
At this point it is necessary to configure your printer for your application package.
The installation procedures depend upon the host environment.
In a WINDOWS environment the printer supports the Plug & Play feature.
Completing printer setup
Your 4247 Printer is now ready to use with the configuration parameters set to
manufacturing defaults. The exception is that you have selected new defaults for
display language.
To change printer configuration parameters, see the following section of the 4247
Model Z03 Printer: User’s Guide:
v Chapter 2, "Understanding the operator panel" for information on operating the
printer,
v Chapter 3, "Checking and changing configuration parameter values" for
configuration information,
Controller Board with parallel interface,
Serial interface, and USB interface.
Setting up the 4247 Model Z03 Printer 29
Cleaning the printer
!
Periodic cleaning will help keep your printer in top condition so that it will always
provide optimal performance. Be especially careful not to damage the electronic
and mechanical components.
Before you clean the printer:
1. Turn off the printer.
2. Unplug the power cord.
3. Wait at least 15 minutes for the printhead to cool before starting this procedure.
Cleaning inside of the printer
Every few months, use a soft brush and a vacuum cleaner to remove dust, ribbon
lint, and pieces of paper.
1. Remove the ribbon cartridge to prevent the ribbon from going into the vacuum
cleaner.
2. Vacuum any dust from around the printhead and in the printer cavity.
CAUTION:
<2-25> High temperature; switch off the printer and allow at least 20 minutes
for parts in this area to cool before handling.
CAUTION:
<2-22> Carefully follow all cleaning instructions, using only the materials and
solutions recommended.
Attention: Do not allow any staples, paper clips, or small metal pieces to fall
inside the printer.
Cleaning the outside covers
Clean the outside of the printer with a damp cloth and mild soap. Do not use any
spray-type or chemical cleaners anywhere on your printer. Do not put any liquids
or spray near the air vents. For stubborn ink stains on the cover, use a commercial
mechanic's hand cleaner.
Do not use an abrasive cloth, alcohol, paint thinner, or similar agents because they
may cause discoloration or scratching.
30 Quick Setup Guide
Problem solving
Using status code and problem listings
Status codes and recovery actions
When a problem with the printer occurs, the printer displays a status code and
message. The message on the display identifies the problem and gives a
recommended action.
Status Code and Messages Displays
Find the code listed in numeric order on the following pages and perform the
steps to fix the problem. Only codes on which an operator can take action are
included.
Note: If you get a code that you cannot find in this section, record the code and
run the job again. If you get the same code, call for service.
No Status Code Displays
Scan the “Problem list index” on page 36 and go to the page listed beside the
problem. Find your problem in the chart, read down the page to the “Solution”
and perform the recommended recovery action. If you still cannot correct the
situation, turn off the printer, wait 10 seconds, and turn on the printer. If the
problem persists, call for service
Display Message Recovery Action
001 END OF FORMS
LOAD FORMS
An end-of-forms condition exists in one of
the forms paths.
002 FORMS JAMMED FRONT
CLEAR JAM RELOAD FORMS
Action 1
1. Press STOP to silence the alarm.
2. Load forms in the appropriate forms path.
3. Press LOAD/EJECT.
4. Press START.
Action 2
If the message displays again, verify that the left hand edge of
the form is not aligned past the 22
cabinet. Adjust the form so that it is further to the left inside
the 22
paper” on page 19).
Action 3
If the message displays again, remove the forms and tune the
paper presence sensor. See “Sensor Tune” in “Printer
Adjustments” in the User's Guide.
1. Press STOP to silence the alarm. The message remains in the
display.
2. Clear the jammed or torn form. If the paper is difficult to remove
from the printhead area, rotate the AFTA wheel (located on the left
side under the ribbon cartridge) to a higher number to clear the jam.
3. Reload forms onto the tractor.
4. Close the top cover.
5. Press LOAD/EJECT to load forms.
6. Press START to restart the print job.
If the message displays again, perform the actions under “Forms buckle,
twist, jam, or tractor holes tear” on page 40.
nd
spacer on the printer
nd
spacer on the printer base (see “Loading fanfold
Setting up the 4247 Model Z03 Printer 31
Display Message Recovery Action
003 FORMS EJECTED
PRESS LOAD
003 FORMS EJECTED Auto Restore is set to Data or Timer and an Eject has moved the form
005 MARGIN ERROR
ADJ MARGIN/LINE LENGTH
009 INVALID KEY PRESS
009 INVALID KEY PRESSES
009 INVALID KEY PRESS
PRESS STOP FIRST
014 INVALID FORMS SELECT
ADD PATH OR PRESS START
014 XXXXXXXX
ADD PATH OR PRESS START
The device requested by the job being
sent is not installed in the printer. The
above messages alternate at one second
intervals where XXXXXXXX tells the
requested forms device which can be
Front or Rear.
020 FORMS JAMMED REAR
CLEAR JAM RELOAD FORMS
026 HEX PRINT ACTIVE 1. Press START.
Auto Restore is set to Disabled and an Eject has moved the form up to
the Tear Bar. The printer is waiting. This is most likely to occur during a
tear off operation. Tear the forms at the perforation at the Tear Bar. Then
a manual Restore must be done by pressing LOAD/EJECT.
If the Processing light is blinking, the next job has already been
received and is pending.
up to the Tear Bar. The printer will restore the form automatically either
when the next job is received (Auto Restore = Data) or after a defined
time elapses (Auto Restore = Timer).
1. Press STOP.
The left margin automatically resets to 10 units (see Chapter 11,
“Printer Adjustments” in the User's Guide
2. Press START.
1. Check the operator panel function.
2. Reenter the correct operation.
See “Checking and Changing Configuration Parameter Values” in the
User's Guide.
1. To print the job with the requested paper source:
a. Turn off the printer.
b. Install the desired forms device.
c. Turn on the printer.
d. Resubmit the print job.
2. To cancel the job now and resubmit the job later with the correct
device installed:
a. Press STOP.
b. Press CANCEL PRINT.
3. To print the job with an available paper source:
a. Press STOP.
b. Press PARK/PATH.
c. Select an available forms path.
d. Press START.
4. To print the job with the current paper source:
a. Press STOP.
b. Press START.
1. Press STOP to silence the alarm. The message remains in the
display.
2. Clear the jammed or torn form. If paper is difficult to remove from
the printhead area, note the setting on the AFTA wheel, rotate the
AFTA wheel to a higher number to clear the jam, and return the
AFTA wheel to the original setting.
3. Reload forms onto the tractor.
4. Close the top cover.
5. Press LOAD/EJECT to load forms.
6. Press START to restart the job.
7. If the message displays again, perform the actions under “Forms
buckle, twist, jam, or tear.”
All data will print in hexadecimal code until you press STOP.
32 Quick Setup Guide
Display Message Recovery Action
050 MACHINE CHECKXYZ
SEE USER'S GUIDE
1. Turn off the printer.
2. Wait 10 seconds, then turn on the printer.
3. If the printer displays this status code again, call for service.
051 MACHINE CHECKXYZ
SEE USER'S GUIDE
052 MACHINE CHECKXYZ
SEE USER'S GUIDE
053 MACHINE CHECKXYZ
SEE USER'S GUIDE
054 MACHINE CHECK
SEE USER'S GUIDE
055 MACHINE CHECK
SEE USER'S GUIDE
056 MACHINE CHECK
SEE USER'S GUIDE
An unrecoverable error has occurred.
Record the error information X, Y, Z.
059 CANCEL PRINT ACTIVE
1. Press START to cancel the current print job or press CANCEL
PRINT again (before pressing START) to return the printer to
This an informational message. The
READY. (The print job will not be cancelled.)
printer displays this message after you
press CANCEL PRINT.
068 DATA CLEARED
PRESS STOP THEN START
070 PRINTER BOARD CHANGE
VERIFY MENU SETTINGS
1. Press STOP.
2. Press START.
1. Press STOP.
2. Press MENU.
3. Verify the configuration values and custom sets. (See “Checking and
Configuration and custom sets values
may have been lost when the printer
board was modified.
changing configuration parameter values” and “Custom sets” in the
User's Guide.)
4. Press START or Return to exit the menu. If the printer displays this
status code again, call for service..
088 INVALID PAPER SOURCE
USE FRONT OR CHANGE MENU
1. Press STOP.
2. See “Configuring the Printer” in the User's Guide.
Incorrect Power On Paper Source selected
in configuration. Change the configuration
to an available paper source.
089 RIBBON JAM
CHECK RIBBON
091 FANFOLD PARK
TEAR OUTPUT PRESS PARK
092 FANFOLD EJECT
TEAR INPUT PRESS EJECT
1. Turn off the printer.
2. Remove the ribbon cartridge.
3. Turn the ribbon advance knob to be sure that the ribbon is
advancing correctly. If the ribbon does not advance correctly, replace
the ribbon cartridge.
4. Reinstall the ribbon (see “Installing the ribbon cartridge” on page
12).
5.
Turn on the printer.
6. If the printer this status code again, call for service.
1. Tear off the forms at the perforation before entry into the printer.
2. Press LOAD/EJECT.
1. Tear off the forms at the perforation.
2. Press PARK/PATH.
Setting up the 4247 Model Z03 Printer 33
Display Message Recovery Action
093 EJECT PENDING This is an informational message. The printer displays this message
after you press LOAD/EJECT to eject the forms when Continuous
Forms Eject Mode is set to Delayed Eject (see “Printer Setup” in the
User's Guide). The printer displays 003 FORMS EJECTED/PRESS
LOAD after the forms are ejected.
095 OPTION NOT AVAILABLE
CHANGE PRINT LANGUAGE
096 NOT READY
COVER OPEN
097 FUNCTION DISABLED
MENU LOCKED
This message is displayed when Menu is
pressed when the Menu Lock feature is
enabled.
099 FORMS JAMMED
CLEAR JAM PRESS START
The printer has detected paper in one of
the paper paths. This often occurs if you
press PARK/PATH before tearing off the
forms.
099 FORMS JAMMED
CLEAR JAM PRESS START
The printer has detected paper in one of
the paper paths. This often occurs if you
press PARK/PATH before tearing off the
forms.
099 FORMS JAMMED
CLEAR JAM PRESS START
The printer has detected paper in one of
the paper paths. This often occurs if you
press PARK/PATH before tearing off the
forms.
1. Press STOP.
2. Change the Print Language value in the Configuration Menu
category to something other than OCR-A or OCR-B.
1. Close the printer top cover.
2. Press START to make the printer READY.
Contact your system programmer.
This detection of unexpected forms was done by one of these paper
presence sensors located near the platen:
v Front forms path
v Rear forms path
v If you had just pressed LOAD/EJECT or were printing when printing
unexpectedly stopped, proceed with Corrective Action 1.
v If you had just pressed PARK/PATH with the 091 FANFOLD PARK...
message, proceed with Corrective Action 2.
Corrective Action 1
An extra form, a torn piece of form, or paper chad is located in the
forms path when there should be no paper present. Remove this paper
to clear the 099 message.
1. Remove the forms from the appropriate tractor.
2. Remove any pieces of paper, paper chad, or paper dust with puffs of
blown air from the sensors located approximately 3 inches from the
left end of the platen.
Corrective Action 2
099 message during a Park operation
The Park operation, initiated with the PARK/PATH key and
FANFOLD PARK... message, requires that any fanfold forms above the
tear bar be torn off before confirming the Park operation with a second
press of PARK/PATH. Failure to tear off forms may result in the 099
message indicating that the forms have has backed up a certain distance
but were not detected as being back on the tractor.
1. Press STOP once. The 099 message will change back to the 091
FANFOLD PARK... message.
2. Press STOP a second time. The 099 message remains on the display
but the alarm will stop.
3. Open the top cover.
4. Tear off at any form perforation above the carriage or printhead.
5. Close the top cover.
6. Press PARK/PATH once. The park operation will restart. If the 099
message returns, the forms have been backed up a certain distance
but the printer again did not detect that the forms are back on the
tractor. Repeat the steps for Corrective Action 2. If the path has been
successfully cleared, the forms will be parked.
091
34 Quick Setup Guide
Display Message Recovery Action
220 SERIAL DSR ERROR
SEE USER’S GUIDE
1. Turn off the printer.
2. Ensure the interface cable is connected to the printer and to the
modem.
A remote connection serial interface error
occurred.
3. Ensure the serial configuration parameters are set correctly (see
“Parallel, Serial, and USB Configuration” in the User's Guide).
4. Turn on the printer.
221 SERIAL OVERFLOW
SEE USER’S GUIDE
1. Press STOP to clear the message.
2. Compare the SERIAL PACING PROTOCOL value that is set in the
printer to the pacing protocol of the host system (see “Serial
A serial input buffer overflow error was
detected. (Data has been lost.)
interface pacing protocol” in the User's Guide).
3. Restart the print job
Setting up the 4247 Model Z03 Printer 35
Problem list index
1. Forms problems index
“Forms buckle, twist, jam, or tractor holes tear” on page 37
“Forms do not feed past printhead” on page 37
“Forms do not stack correctly” on page 37
“Characters are off registration” on page 37
2. Print quality and ribbon problems index
“Unreadable characters” on page 38
“Missing dots or irregular characters” on page 38
“Ribbon smudging forms” on page 38
“Printing is too light or partial characters print” on page 38
“Ribbon snagging, tearing, or not moving” on page 38
“Line-to-line horizontal misregistration” on page 39
3. Configuration problems index
“Printer doesn't print or prints wrong characters” on page 39
4. Miscellaneous problems index
“Printer has no power” on page 39
“Throughput of printer at half speed” on page 39
36 Quick Setup Guide
1. Forms problems index
Table 1. Forms buckle, twist, jam, or tractor holes tear
Problem Page
Right tractor adjusted incorrectly 40
Printer is not at edge of the table 40
Forms supply too high 40
Forms supply not aligned with printer 40
Forms catching on carton edge. 40
Ribbon twisted or folded 40
Form contains excessive moisture 40
Forms seem defective 40
Table 2. Forms do not feed past printhead
Problem Page
Change AFTA setting 40
Ribbon twisted or folded 40
Using thick, multi-part forms 40
Table 3. Forms do not stack correctly
Problem Page
Forms do not stack correctly (table) 41
Forms do not stack correctly (rack) 41
The forms do not meet specifications. 41
Forms contain excessive moisture 41
Forms too dry 41
Table 4. Characters off registration
Problem Page
First print position is adjusted incorrectly 41
Setting up the 4247 Model Z03 Printer 37
2. Print quality and ribbon problems index
Table 5. Unreadable characters
Problem Page
Ribbon dry or worn 41
AFTA setting needs decreasing 41
Poor-quality multiple-part forms 41
Bidirectional adjustment needs to be made 41
Forms thickness exceeds forms specifications. 41
Table 6. Missing dots or irregular characters
Problem Page
Ribbon worn 42
Ribbon twisted or folded 42
AFTA setting needs to be changed 42
Table 7. Ribbon smudging forms
Problem Page
Ribbon twisted or folded 42
AFTA setting needs to be increased 42
Ribbon cartridge defective 42
Ribbon over inked 42
Table 8. Printing is too light or partial characters print
Problem Page
AFTA setting needs to be changed 42
Ribbon guide not correct 42
Table 9. Ribbon snagging, tearing, or not moving
Problem Page
Ribbon worn 42
Ribbon cartridge not properly installed 42
38 Quick Setup Guide
Table 10. Line-to-line horizontal misregistration
Problem Page
Dot registration not aligned 42
3. Configuration problems index
Table 11. Printer doesn't print or prints wrong characters
Problem Page
Printer doesn't print or prints wrong characters 43
4. Miscellaneous problems index
Table 12. Printer has no power
Problem Page
Power cord not connected 43
Table 13. Throughput of printer at half speed
Problem Page
Quiet Print function is set on 43
Setting up the 4247 Model Z03 Printer 39
Forms problems
Causes are listed for each problem in order of priority.
Problem: Forms buckle, twist, jam, or tractor holes tear
1: The right tractor is adjusted incorrectly.
Solution: Move the right tractor to obtain proper forms tension. The tractor
pins should be in the center of the tractor holes.
2: The printer is not at the edge of the table.
Solution: Move the printer to the front edge of the table if having
problems with front forms path or move the printer to the rear edge of the
table if having problems with the rear forms path.
3: The forms supply is not below the level of the printer.
Solution: Move the forms supply to the floor or on a shelf below the level
of the printer.
4: The forms supply is not aligned with the printer.
Solution: Reposition the forms supply so that the forms feed evenly.
5: The forms are catching on the carton edge.
Solution: Remove the uneven carton edges, or remove the forms from the
carton.
Note: As the forms reach the bottom of the box, this problem can occur
more often.
6: The ribbon is twisted or folded.
Solution: Check the ribbon for folds or twists.
7: The forms contain excessive moisture.
Solution: Store the forms in a cool, dry place before using them, or store
the forms in the printer area for 24 hours.
8: The forms are defective or do not meet specifications.
Solution: Try unloading the forms and then reloading forms. Forms should
meet the requirements specified under “Supplies, optional features, and
maintenance” in the User's Guide .
Problem: Forms do not feed past printhead
1: The Automatic Forms Thickness Adjustment (AFTA) setting for the paper
source you are using needs to be changed.
Solution: See the procedure for adjusting the forms thickness setting
through the operator panel under “Printer adjustments” in the User's
Guide.
2: The ribbon is twisting or folding.
Solution: Replace the ribbon.
3: You are using thick multiple-part forms.
Solution: See the procedure for setting perforation safety to Enabled
through the operator panel (see “Printer setup in the configuration menu”
in the User's Guide).
Problem: Forms do not stack correctly
40 Quick Setup Guide
1: The forms do not stack correctly on the table behind the printer.
Solution: Use the recommended table size (see “Printer specifications” in
the User's Guide).
Note: Up to 101.6 mm (4 in.) of forms may stack on the table behind the
printer without decreasing the ability of the forms to stack correctly.
2: The forms do not stack correctly in the output rack on the table.
Solution: Check for obstructions to the forms path (cables, cords, or other
items). If you find an obstruction, remove or relocate it.
3: The forms do not meet specifications.
Solution: The forms may be outside nominal specifications (see “Supplies,
optional features, and maintenance” in the User's Guide).
4: The forms contain excessive moisture.
Solution: Store the forms in a cool, dry place before using them or leave in
the printer for 24 hours.
Note: Forms stack best when the forms are 203.2 to 304.8 mm (8 to 12 in.)
long. If the forms length is outside this range, operator assistance
may be needed.
5: Forms are too dry.
Solution: Condition the forms for 24 hours or more at the manufacturer
recommended temperature and humidity settings.
Problem: Characters are off registration
1: The first print position is adjusted incorrectly.
Solution: Check your settings for the left margin, tear position, and the
paper load position (see “Forms specifications” in the User's Guide).
Print quality and ribbon problems
Problem: Unreadable characters
1: The ribbon is dry or worn.
Solution: Check the ribbon and replace it if it is dry or worn.
2: The Automatic Forms Thickness Adjustment (AFTA) setting for the paper
source you are using needs to be decreased. Paper must be loaded for this
adjustment to be effective.
Solution: See the procedure for adjusting the forms thickness setting
through the operator panel (see “Printer Adjustments” in the User's Guide).
3: Poor-quality multiple-part forms.
Solution: Try new forms (Fast Draft)
4: Bidirectional adjustment needs to be made.
Solution: See the procedure for setting the bidirectional adjustment (see
“Using operator print test” in the User's Guide ).
5: Forms thickness exceeds forms specifications.
Solution: Use forms that meet the specifications (see “Forms
specifications” in the User's Guide ).
Setting up the 4247 Model Z03 Printer 41
Problem: Missing dots or irregular characters
1: The ribbon is worn.
Solution: Check the ribbon for wear; replace it if necessary.
2: The ribbon is twisted or folded.
Solution: Straighten the ribbon.
3: The Automatic Forms Thickness Adjustment (AFTA) setting for the paper
source you are using needs to be changed. Paper must be loaded for this
adjustment to be effective.
Solution: See the procedure for adjusting the forms thickness setting
through the operator panel (see “Printer adjustments” in the User's Guide).
Problem: Ribbon smudging forms
1: The ribbon is twisted or folded.
Solution: Try moving the printhead back and forth while turning the
ribbon advance knob. If the ribbon advance knob does not turn, replace the
ribbon.
2: The Automatic Forms Thickness Adjustment (AFTA) setting for the paper
source you are using needs to be increased. Paper must be loaded for this
adjustment to be effective.
Solution: See the procedure for adjusting the forms thickness setting
through the operator panel (see “Printer adjustments” in the User's Guide).
3: The ribbon cartridge is defective.
Solution: Replace the ribbon cartridge.
4: A new ribbon is over-inked.
Solution: Replace the ribbon.
Problem: Printing is too light or partial characters print
1: The Automatic Forms Thickness Adjustment (AFTA) setting for the paper
source you are using needs to be changed. Do not attempt to manually
move the AFTA wheel. Paper must be loaded for this adjustment to be
effective.
Solution: See the procedure for adjusting the forms thickness setting
through the operator panel (see “Printer adjustments” in the User's Guide).
2: The ribbon guide is seated incorrectly or the white snap arm is not
snapped into place.
Solution: Remove the ribbon and reinstall it.
Problem: Ribbon snagging, tearing, or not moving
1: The ribbon is worn.
Solution: Replace the ribbon cartridge.
2: The ribbon cartridge is not properly installed.
Solution: Remove and then reinstall the same ribbon.
Problem: Line-to-line horizontal misregistration
1: The dot registration of the characters printed is not aligned.
Solution: See “Printer adjustments” in the User's Guide.
42 Quick Setup Guide
Configuration problems
Problem: Printer doesn't print or prints wrong characters
1: Nothing is printed or the wrong characters print.
Solution:
v Ensure the printer cable is attached to the host.
v Check the configuration menu parameter values for your printer
attachment (see “Parallel, serial, and USB configuration” in the User's
Guide).
Miscellaneous problems
Problem: Printer has no power
1: The power cord is not connected.
Solution: Ensure the power cord is plug into the back of the printer and
also into the wall outlet.
Problem: Throughput of printer at half speed
2: The Quiet Print function is set on.
Solution: Ensure the “Quiet Print” function in the Printer Configuration
menu is disabled.
Clearing Forms Jams
Use the following procedure to clear forms jams from the printer.
1. Open the top cover.
2. Tear off the forms at perforations before it enters the printer and after it exits
the printer.
3. Open the tractor doors and remove forms from the tractors.
4. Try to move the printhead off of the form and to the far right. Do not force it.
5. Remove jammed forms by pulling in the direction of printing.
6. If the jam cannot be removed, lightly pull the form in the opposite direction.
7. If the jam still cannot be removed, remove the paper bail assembly:
a. Remove the ribbon cartridge.
b. Grip the bail assembly as shown in the following illustration. Rotate it
toward the front of the printer until the pivot posts on the sides disengage
from the printer frame.
c. Lift the bail assembly out of the printer and set it aside.
d. Remove jammed forms by pulling in the direction of printing.
Setting up the 4247 Model Z03 Printer 43
8. If you removed the paper bail assembly in the previous step, reinstall it, as
follows:
a. Grip the bail assembly as shown in the following illustration.
Important!
To avoid damaging the plastic, ensure the plastic points down.
Mylar
44 Quick Setup Guide
Options
b. Insert the left and right paper bail end cap pivots into the side frames.
Paper Bail
Assembly
Plastic
Strip
c. Rotate the paper bail assembly toward the back of the printer, closing it as
far as it will go.
d. Reinstall the ribbon cartridge.
9. Reload the forms.
Option Description
Printer Stand There are two printer stand options:
v Enclosed paper-shelf cabinet printer stand
v Open paper-shelf printer stand
Second forms tractor An optional second tractor can be installed. In this way it is
possible to handle two different types of fanfold paper
simultaneously with the printer.
Controller Board There are three Controller Board options:
1. Allows a host connection to parallel, serial, and USB 2.0
interfaces.
2. Allows a host connection to parallel and ASCII Ethernet
10/100 BaseT LAN interfaces.
3. Allows a host connection to parallel and ASCII-IPDS
Ethernet 10/100 BaseT LAN interfaces
Setting up the 4247 Model Z03 Printer 45
46 Quick Setup Guide
Notices
Thanks for choosing the 4247 printer.
Your printer is a reliable working equipment that will be very useful in your daily job.
Our printers have been designed to be compact and respectful of the work environment. They offer
a wide range of features and multiple functions that confirm the high technological level reached by
the printers with Compuprint brand.
To maintain these printing performances unchanged in the long run, Compuprint has developed
specific consumables for each printer type that assure an excellent operation with high
printing quality level reliability.
Compuprint srl recommends to use only its original consumables with original packaging
(identified by its holographic label).
In this way, a proper use of the printer at quality level stated in the product characteristics can be
assured.
All typical usage problems related to not certified consumables may be avoided, such as an
overall quality print level degradation and, often, the reduction of the product life due to the fact
that the proper working conditions for the print heads and other printer parts are not assured.
Moreover, Compuprint does not only certify its consumables in terms of working conditions but
also carefully controls their compliance with the international standard rules concerning:
• no cancerous materials;
• no flammability of the plastic materials;
• other standards
Compuprint advises the customers not to use products for which the compliance to this safety rules
are not warranted. Finally seek your dealer or contact a Compuprint office and be sure that are
provided you the original consumables.
FFC Notes
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission
limits. Compuprint is not responsible for any radio or television interference caused by using other
than recommended cables and connectors or by unauthorized changes or modifications to this
equipment. Unauthorized changes or modifications could void the user’s authority to operate the
equipment. This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
47
European Union (EU) Conformity Statement
Compuprint srl declares that this product is in compliance with the essential requirements and other
relevant provisions of Directive 2006/95/EC, 2004/108/EC.
Per the applicable requirements of EU directive 98/37/EC (“machines”) sound pressure of the above
product (measured according to EN27779) does not exceed 70dBA.
This product has been tested and found to comply with the limits for Class A Information
Technology Equipment according to European standard EN 55022. The limits for Class A equipment
were derived for commercial and industrial environments to provide reasonable protection against
interference with licensed communication devices. Important This is a Class A product. In a
domestic environment this product may cause radio interference in which case the user may be
required to take adequate measures.
Properly shielded and grounded cables and connectors must be used in order to reduce the potential
for causing
interference to radio and TV communications and to other electrical or electronic equipment.
Compuprint srl cannot accept responsibility for any interference caused by using other than
recommended cables and connectors.
Industry Canada Compliance Statement
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conform à la norme NMB-003 du Canada.
Statement for CISPR 22 Edition 2 Compliance
Attention: This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
User Information according to European Directive 2002/95/EC and 2003/108/EC
This unit must be recycled or discarded according to applicable local and national regulations.
The symbol shown on the left, applied to the product or on its packing,
indicates that, at end of life, the product is not to be thrown away, or disposed
as unsorted municipal waste, but separately collected.
Compuprint srl encourages owners of information technology (IT) equipment
to responsibly recycle their equipment when it is no longer needed.
Customer that needs to dispose this equipment must contact the produce and
follow the collection framework available locally for the return, recycling and
recovery of WEEE.
Customer participation to the separate collection is important to minimize any potential effects on
the environment and human health, due to the potential presence of hazardous substances in the
equipment, and aids the reuse and recycle of the materials by which the equipment is made.
Uncorrect disposal of the product by the customer will be punished according to the local
regulations and Laws.
48 Quick Setup Guide
MAN10294.00.00
Printed in Italy
MAN10294.00.00
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