Compuprint SP40 User Manual
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Rev. 002
Compuprint Products Information
Compuprint Products Information
Thanks for choosing the Compuprint SP40 printer.
Your printer is a reliable working equipment that will be very useful in your daily job.
Our printers have been designed to be compact and respectful of the work environment. They offer
a wide range of features and multiple functions that confirm the high technological level reached
by the SFERAL WWT printers with Compuprint brand.
To maintain these printing performances unchanged in the long run, SFERAL WWT has
developed specific Compuprint branded consumables for each printer type (for example: ribbon
cartridges for dot matrix printers, toner and OPC cartridges for laser printers, bubble ink jet
cartridges for inkjet printers) that assure an excellent operation with high printing quality level
reliability.
Sferal WWT recommends to use only its original Compuprint branded consumables with original
packaging (identified by its holographic label). In this way, a proper use of the printer at quality
level stated in the product characteristics can be assured. All typical usage problems related to not
certified consumables may be avoided, such as an overall quality print level degradation and,
often, the reduction of the product life due to the fact that the proper working conditions for the
print heads, OPC cartridge and other printer parts are not assured.
Moreover, Sferal WWT does not only certify its consumables in terms of working conditions but
also carefully controls their compliance with the international standard rules concerning:
• no cancerous materials;
• no flammability of the plastic materials;
• other standards
Sferal WWT advises the customers not to use products for which the compliance to this safety
rules are not warranted. Finally seek your dealer or contact a Sferal WWT office and be sure that
are provided you the original Compuprint branded consumables.
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FFCCCC NNootteess
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help.
A shielded Centronics IEEE1284 compliant bi-directional parallel cable, maximum length 3 meters (10 feet), and a shielded RS-232
serial cable, maximum length 15 meters (50 feet), are necessary for this device to meet the requirements of a Class B digital device
pursuant to part 15 of the FCC rules.
The above specified cables are readily available as Personal Computer or Peripheral accessories from multiple retail outlets.
Please consult your dealer for details concerning such cables and also for information about FCC rules for digital devices.
Changes or modifications to the device covered by this manual, which are not expressly approved by the party responsible for
compliance, could void the user’s authority under the FCC rules to operate the equipment.
CCaannaaddiiaann DD..OO..CC.. RRaaddiioo IInntteerrffeerreennccee RReegguullaattiioonn
This digital apparatus complies with the Canadian ICES-003 Class B limits for radio frequency emissions.
Cet appareil numérique est conforme aux limites de Classe B de la norme NMB-003 du Canada.
EEEECC RReegguullaattiioonnss
This equipment conforms to the EEC Directive 89/392 (the sound pressure, measured according to ISO 7779, does not exceed 70
dBA).
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TTaabbllee ooff CCoonntteennttss
Compuprint Products Information………………………………….ii
FCC Notes......................................................................................iii
Canadian D.O.C. Radio Interference Regulation..........................iii
EEC Regulations............................................................................iii
Table of ContentsErrore. Il segnalibro non è definito.
Printer Presentation.............................................. 1
Unpacking the Printer........................................... 3
Printer Parts........................................................... 4
Front View.......................................................................................4
Inside View......................................................................................5
Rear View........................................................................................6
Printer Installation................................................. 7
Choosing a Suitable Location ........................................................7
Installing the Power Cable..............................................................8
Installing the Ribbon Cartridge.......................................................9
Reset the Ribbon Counter............................................................14
Paper Handling.................................................... 15
Loading Paper ..............................................................................15
The Operator Panel............................................. 17
Function Keys...............................................................................18
Leds...............................................................................................19
Software Driver Selection................................... 20
Connection to the Host....................................... 21
Setting the Interface Parameters .................................................22
Parallel Interface.......................................................................22
Serial Interface .........................................................................22
Printer Setup ....................................................... 23
Entering the Printer Setup Mode..................................................23
Printing the Test Page..................................................................24
Printing the Printer Setup Forms..................................................26
Filling in the Printer Setup Forms.................................................28
Setup Parameters ........................................................................29
Offset Adjustments.......................................................................38
Reading the Preprinted Forms.....................................................41
Printer Setup Overview................................................................42
Troubleshooting.................................................. 43
Paper Problems............................................................................43
Paper Jam................................................................................43
Paper Damaged after Printing.................................................45
Ribbon Cartridge Problems..........................................................46
Paper Specifications........................................... 47
Cuts Sheets..................................................................................48
Passbooks....................................................................................49
Passbooks with Horizontal Fold..............................................50
Passbooks with Vertical Fold...................................................50
Technical Specifications.................................... 52
MSRW - MICR ADDENDUM………………………A
DUAL COLOR SCANNER ADDENDUM………...B
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PPrriinntteerr PPrreesseennttaattiioonn
This dot-matrix printer is a multi-purpose printer for front office applications. Its compact
structure is designed for integration in an ergonomic environment. The printer provides a high
level of reliability, form-handling accuracy and data integrity. Its main features are:
• Printing on a wide range of paper media: different types of cut sheets, multi-parts and
passbooks.
• High print pressure for multi-parts documents
• High print quality supplied by a 24 wire print head
• High reliability paper handling
The straight paper path allows the printing on particular documents such as envelopes,
multipart forms and passbooks.
• Automatic paper thickness adjustment
The print head detects the paper thickness for correct printing on any type of document. This
printer can print also on documents with a variable thickness, such as passbooks.
• Easy paper handling
The operator places the paper on the front table and the printer loads it without any other
user intervention. The paper ejection towards the front or the rear of the printer allows an
easy access to the printed document.
• Automatic document alignment feature
The printer checks automatically the alignment of the top margin of the document and adjusts
it, if necessary. The printout is therefore performed correctly independently from the paper
loading position.
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• Standard parallel and serial interface and automatic switch-over function.
• Easy printer setup through an optically managed menu.
• Supported emulations: Epson 570, IBM Proprinter XL24E, XL24E AGM, IBM 2390+, 4722,
9068 and Olivetti PR40+, PR2, 2845.
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UUnnppaacckkiinngg tthhee PPrriinntteerr
Together with the printer the following items are included in the shipment box:
Notify any damage to your supplier.
• Ribbon cartridge
• Power cable
• CD-ROM with the printer documentation
and drivers.
Always keep the packing material in a safe place as you must repack the printer into it, when you
need to move it.
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PPrriinntteerr PPaarrttss
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Never remove any printer part unless it is expressly indicated in this manual.
FFrroonntt VViieeww
Printer Cove
Powe
Operator Pane
Paper Stand
-on Push-button
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IInnssiiddee VViieeww
A
y
Print Head
ssembl
Print Area
Printhead
Paper Jam
Removal Cog-wheel
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RReeaarr VViieeww
Power Cable Connecto r
Serial In te rf ace Cabl e C onnector
Para ll el In terface Cable Connector
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PPrriinntteerr IInnssttaallllaattiioonn
CChhoooossiinngg aa SSuuiittaabbllee LLooccaattiioonn
Consider the following points when you choose the location for your printer:
• The distance between the printer and the host computer must not exceed the length of the
interface cable;
• The location must be sturdy, horizontal and stable;
• Your printer must not be exposed to direct sunlight, extreme heat, cold, dust or humidity;
• When printing on standard paper formats, the paper comes out partially on the rear side of
the printer. Make sure that behind the printer there is sufficient clearance to correctly move
the paper.
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IInnssttaalllliinngg tthhee PPoowweerr CCaabbllee
1. Find the power cable connector and the rating plate on the rear side of the printer.
Always use a grounded outlet.
2. Insert the power cable into the connector on
the printer and the other end into a
convenient mains outlet.
3. Press the key on the left side of the printer front to power the printer on.
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IInnssttaalllliinngg tthhee RRiibbbboonn CCaarrttrriiddggee
In order to avoid damaging the print head assembly, this printer accepts only original Compuprint
ribbon cartridges. Therefore, if you install a not original cartridge, the printer may not work.
1. Remove the cartridge from its bag.
Turn the tension knob in the
direction of the arrow to tighten
the ribbon.
2. Open the printer cover.
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3. Open the print head assembly pushing the two green levers towards the rear of the
printer. The print head assembly moves up.
4. Move the print head to the middle of the
print carriage bar.
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5. Insert the upper cartridge pins (1) onto the corresponding groove on the print head
assembly. Then push the lower pin (2) into the corresponding lower groove until it clicks
into place.
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2
1
2
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6. Insert the ribbon mask onto the print
head: match the two grooves (1) on both
sides of the ribbon mask with the pins
(2) on both sides of the print head.
7. Push the mask up until it clicks into
place.
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8. Turn the tension knob in the direction of
the arrow to tighten the ribbon.
9. Push down on the green label “PUSH TO
CLOSE” present in the print head assembly
until it clicks into place.
If you do not close the print-head assembly correctly, the printer does not print and you may
damage the printer cover.
10. Close the printer cover.
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RESET the Ribbon Counter
Two procedures are available for this operation:
a) With the printer in Power On, open the cover and, holding all three Operator Panel
keys down.
or
b) With the printer in Set up Mode, select the item RIBBON REPLACED = yes (see
the PRINTER SETUP section of this manual)
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PPaappeerr HHaannddlliinngg
This printer is designed for versatile and reliable paper handling. The flat-bed mechanism
allows the handling of special documents, such as multiple invoices, postcards, labels, passbooks
and tickets.
The print head detects the paper edges automatically, the sheet can therefore be inserted in any
position within the detection area according to the rules described in the following paragraph.
The paper alignment sensors determine the alignment of the upper paper margin, adjusting it if
necessary.
LLooaaddiinngg PPaappeerr
• The inserted documents must not have folds, tears, pins, clips, staples or any foreign material.
If you insert damaged documents or paper with foreign material, you can seriously damage the
Clip
Pin
Staple
Foreign
material
printer.
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Tear
Fold
• Before inserting a passbook into the printer, open it and crease it in both directions along the
binding stitch, so that the passbook lays flat on the paper stand when it is inserted into the
printer.
• The document may not exceed the limits of the paper stand.
No!
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TThhee OOppeerraattoorr PPaanneell
The operator panel is located on the front right side of the printer and is composed of function
keys and leds with which you can easily check the printer status and select the functions as
described below:
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FFuunnccttiioonn KKeeyyss
EJECT
S1
LQ
S2
ON-OFF
LINE
Pressing this key, when the printer is offline, or when the printer is online and no
print data are in the buffer, the printer ejects the paper, if inserted (EJECT
function). In the Olivetti emulation, the EJECT function may be performed
only if
the printer is offline.
When the Printer is in the Printer Setup mode, pressing this key the operator
selects the Configuration Page to be printed. See “Printer Setup” later in this
manual.
When using the IBM 4722, IBM 9068 and the Olivetti protocols in two operators
(“booking”) mode, the application software determines the function of this key.
When the printer is offline or when the printer is online and no print data are in
the buffer, pressing this key, the printer toggles between Letter Quality and Draft
printing mode.
When the Printer is in the Printer Setup mode, pressing this key the Configuration
Page selected with the S1 key will be printed. See “Printer Setup” later in this
manual.
When pressed while powering the printer on, selects the HEX_DUMP mode.
When using the IBM 4722, IBM 9068 and the Olivetti protocols in two operators
(“booking”) mode, the application software determines the function of this key.
Toggles the printer between online and offline status.
When pressed while powering the printer on, selects the Printer Setup Mode. See
“Printer Setup” later in this manual.
If pressed in the Printer Setup mode, the printer prints the Self Test Page. See
“Printer Setup” later in this manual.
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