Compuprint 10200, PRTN101, PRTN102 User Manual

10200

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Rev. 004

Compuprint Products Information

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Your printer is a reliable working equipment that will be very useful in your daily job.
Our printers have been designed to be compact and respectful of the work environment. They offer

a wide range of features and multiple functions that confirm the high technological level reached
by the printers with Compuprint brand.

To maintain these printing performances unchanged in the long run, Sferal wwt has
developed specific Compuprint branded consumables for each printer type (for example: ribbon
cartridges for dot matrix printers, toner and OPC cartridges for laser printers, bubble ink jet
cartridges for inkjet printers) that assure an excellent operation with high printing quality level
reliability.

Sferal wwt recommends to use only its original Compuprint branded consumables with
original packaging (identified by its holographic label). In this way, a proper use of the printer at
quality level stated in the product characteristics can be assured. All typical usage problems
related to not certified consumables may be avoided, such as an overall quality print level
degradation and, often, the reduction of the product life due to the fact that the proper working
conditions for the print heads, OPC cartridge and other printer parts are not assured.

Moreover, Sferal does not only certify its consumables in terms of working conditions but also
carefully controls their compliance with the international standard rules concerning:

for choosing the 10200 printer.

• no cancerous materials;

• no flammability of the plastic materials;

• other standards

Sferal advises the customers not to use products for which the compliance to this safety rules are
not warranted. Finally seek your dealer or contact a Sferal office and be sure that you are supplied
with the original Compuprint branded consumables.

FFCCCC NNootteess

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This equipment has bee n tested a nd found to co mply with the l imits fo r a Class B digital device , pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in a ccordance with the in structio n m anua l, ma y cause harmful inte rference to radi o com muni cation s. Howe ver, th ere i s no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver to outlets on different circuits.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could avoid the user's authority to
operate the equipment. The use of a non-shielded interface cable with the referenced device is prohibited. The length of the
parallel interface cable must be 3 meters (10 feet) or less. The length of the serial interface cable must be 15 meters (50 feet) or
less.

CCaannaaddiiaann DD..OO..CC.. RRaaddiioo IInntteerrffeerreennccee RRe

This digital apparatus does not exceed the Class B limits for radio noise emission from digital apparatus as set out in the radio
interference regulations of the Canadian Department of Communications.

Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques
de classe A prescrites dans le règlement sur le brouillage radioélectrique édicté par le ministère des communications du Canada

EEEECC RRe

This equipment conforms to the EEC Directive 89/392 (the sound pressure, measured according to ISO 7779, does not exceed 70
dBA).

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Compuprint Products Information ....................... ii

FCC Notes.............................................................. iii

Canadian D.O.C. Radio Interference Regulation iii

EEC Regulations ................................................... iii

Table of Contents.................................................. iv

Getting to Know Your Printer ............................... 1

Printer Features .................................................................... 1

Unpacking Your Printer ........................................................ 2

Removal of the Shipment Locks.......................................... 6

Connecting the Ground Cable .............................................8

Printer Parts ..........................................................................9

Front View
Rear View
Left Side View
Inside View

Setting Up Your Printer ....................................... 12

Choosing a Suitable Location ............................................ 12

Ribbon Cartridge Installation.............................................. 13

Front2 Push Tractor Installation......................................... 18

Removing the Front2 Push Tractor

Host Computer Connection................................................22

Software Driver Selection................................................... 23

Power Connection ..............................................................24

Selecting the Display Language......................... 26

Configuring the Printer........................................ 27

Operator Panel Presentation .............................................27

Display Messages

Indicators

Function Keys

Printer Setups .....................................................................39

Entering the Printer Setups

Moving within the Printer Setups

........................................................................ 9

.......................................................................10

................................................................11

.....................................................................11

...............................21

..........................................................28

........................................................................33

.................................................................34

............................................39

...................................39

Leaving the Printer Setups

Power-On Configuration .................................................... 41

Entering the Power-On Configuration

Program Setup ...................................................................79

Entering the Program Setup

How to Select the Paper Path.......................................... 103

How to Use the Tear-Off Function................................... 104

Selection of the Paper Size

Adjusting the Tear-Off Position

Selection of the Tear-Off Mode

How to Lock/Unlock the Printer Setups........................... 107

How to Handle the Paper Parking ................................... 108

Paper Handling................................................... 113

Paper Specifications ........................................................ 113

Fanfold Paper

Fanfold Paper Loading..................................................... 114

Loading Paper Using the Front1 Tractor

Loading Paper Using the Front2 Tractor

Printer Maintenance and Troubleshooting...... 129

Cleaning the Printer.......................................................... 129

Replacing the Ribbon Cartridge ......................................130

Printing the Self Test ........................................................ 132

Error Handling................................................................... 133

Repacking the Printer for Shipment ................................136

Options ............................................................... 140

LAN Interface Board......................................................... 140

Front2 Push Tractor .........................................................140

Printer Cabinet.................................................................. 140

Printer Specifications ........................................ 141

............................................................... 113

............................................ 40

........................... 41

.......................................... 79

......................................... 104

................................... 105

................................... 106

.................... 114

.................... 124

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PPrriinntteerr FFeeaattuurreess

• 24 Needle Print Head

• 136 columns @ 10 cpi

• High Speed Draft printing at 1100 cps, Draft printing at 800 cps and LQ printing at 133 c ps

• IBM Proprinter XL24/XL24 AGM, Personal Printer 2391+ and EPSON LQ Series emulations

• Multiple copies (1 original and 7 copies)

• Automatic paper path selection

• Easy operability via operator panel setup and S/W command s

• Use of all specific features by means of the Specific Software Driver which is applicable to the

most popular S/W Packages

• Plug & Play capability for Windows 95/98/2000/XP/NT4.0/Millennium®

• Bi-directional IEEE 1284 parallel interface and standard serial RS-232/C and RS-422/A interface.

• Optional second push tractor and printer cabinet for the PRTN101 printer model (always present

with the PRTN102 printer model)

• Optional Ethernet 10/100 base-T interface, f or both models

• Color printing with the optional color ribbon cartridge

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The following items are included in the box:

Notify any damage to your supplier.

CD-Rom

with User Manual included

Front2 Tractor

optional for the PRTN101 model

Repacking Strips

Power Cable

In stallatio n G u ide

Ribbon Cartridge

Never remove any printer cover unless it is necessary for the installation of a printer accessory

and expressly described in this manual.

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To unpack the printer proceed as follows:

Keep the packing material in a safe place. It must be used if you need to repack the printer for

shipment.

1. Bring the printer box near the final printer location.

2. Cut the packing ribbons and remove the pl astic angles.

3. Remove the polystyrene panel out of the packing box.

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4. Remove the accessories out of the packing box and slide the packing box off the printer.

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5. Remove the two foam shells on either side of the printer and the plastic bag covering the printer.

6. With the help of another person, move the printer to its final position:

- onto the printer cabinet (for the PRTN102 printer model);

- onto a stable surface, i.e a table (for the PRTN101 printer model without the printer
cabinet option).

33 Kg / 73 Lbs

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1. Open the tractor area cover and make sure that you remove the shipment lock from the
printer.

2. Unscrew the two fixing
screws.

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3. Open the upper printer cover and remove the fixing strip from the print head.

Keep all the packing material, together with the repacking kit, in a safe place. Repack the printer in

it original packaging if you need to ship or transport it.

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For the PRTN102 printer model, or the PRTN101 printer model with the cabinet option connect
the ground cable in the interface area on the rear side of the printer cabinet.

If the printer is installed on a table, it is not necessary to connect the ground cable.

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PPrriinntteerr PPaarrttss

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Tractor Area Cover

Upper Printer Cover

Operator Panel

Printer Cabinet

For the PRTN101 printer model, the printer cabinet is available as an option.

Printer Hand

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rip

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Printer Cabinet

Serial Interface Connector

Pa rallel In terface C onn ector

Power Connector

Paper Output Stacker

For the PRTN101 printer model, the printer cabinet is available as an option.

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Print Head Gap

Ad

ustment

Power Switch

Color Shifter

Ribbon Cartrid

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Print Head

e Supports

Paper Bail

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Consider the following points when you choose the location for your printer:

• The distance between the printer and the host computer must not exceed the length of the
interface cable;

• The location must be sturdy, horizontal and stable;

• Your printer must not be exposed to direct sunlight, extreme heat, cold, dust or humidity (see

"Printer Specifications" later);

• You need a power outlet compatible with the plug of the printer's power cord;

Additionally, you must make sure that when you install the printer in the selected location,
there are sufficient clearances on all sides for easy operation. The required space is shown in the
figure:

80 cm

31.5 in.

80 cm

31.5 in.

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Make sure that you are using only Compuprint original consumables.

1. Make sure that the printer is turned off.

2. Find the ribbon cartridge among the accessories.

Co lor S hifter H old er

Ribbon Guide

Tension Knob

Cartrid

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3. Open the top cover using the

handles on the front side of the
covers.

4. Turn the printer on. The print carriage prepares for ribbon cartridge installation.

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5. Before installing the ribbon
cartridge turn the ribbon­winding knob in the arrow
direction (located on the
cartridge) to take up slack in the
ribbon.

Ribbon Winding Knob

To avoid damage to the ribbon, do not turn the winding knob in the wrong direction.

6. Align the cartridge pins with the locking grooves on the left and right cartridge supports.

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7. Slide and insert the ribbon guide between the print head and the ribbon guide mask holding it
perpendicular to the print head.

Make sure that the ribbon is inserted correctly between the print head and the print head mask.

8. Insert the shifter holder onto the color
shifter as shown in the following
figure.

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9. Turn again the ribb o n-w inding knob in the arrow direction (located on the cartridge) to take

up slack in the ribbon.

10. Push the cartridge down gently unt il it clips into place at both locking p oints .

11. Turn the ribbon-winding knob again in the direction of the arrow to take up slack in the r ibbon.

12. To ensure that the ribbon guide runs freely along the ribbon, manually move the print carriage

horizontally.

If you need to replace the used ribbon cartridge, see "Repl acing The Ribb on Cartridg e", later in this
manual.

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FFrroonntt22 PPuusshh TTrraaccttoorr IInnssttaallllaattiioonn

An additional push tractor may be installed on the printer. This Front2 push tractor unit is delivered
together with the PRTN102 printer model or is available as an option for the PRTN101 printer
model. The Front2 push tractor must be installed on the Front1 push tractor.

1. Find the Front2 push tractor
among the accessories.

2. Align the hooks on both sides of
the Front 2 tractor with the pins
on the Front 1 push tractor.

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3. Push the Front 2 tractor until it is
fully engaged.

4. Insert the connector cable in the
electrical connector located in the
lower push tractor.

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5. Rotate the Front2 push tractor onto
the Front 1 push tractor.

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If you need to remove the upper push tractor, turn the printer off. Disconnect the connector cable and
press on the push buttons to disengage the Front 2 push tractor.

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HHoosstt CCoommppuutteerr CCoonnnneeccttiioon

This printer can be connected to your host computer via two available interfaces. The interface
connectors are located on the rear of the printer.

• A bidirectional IEEE1284 parallel interface

• A RS-232C/422A serial interface

Before connecting the interface cable, make sure that the printer and the host computer are

Insert the parallel interface cable into the parallel connec tor and fasten it by mean s of the c lips.
Insert the serial interface cable into the serial connector and fasten it by means of the two screws (use
the screwdriver).

turned OFF .

Parallel Interface

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Serial Interface

SSooffttwwaarree DDrriivveerr SSeelleeccttiioonn

At this point it is necessary to configure your printer for your application package. The installation
procedures depend upon the host environment.

Follow the instructions in the readme file you find on the CD-ROM .
In a WINDOWS 95/98/2000/XP/NT4.0/Millennium® environment the printer supports the Plug &

Play feature.

The printer drivers of all Compuprint printers can be found at the Internet Address

http://www.compuprint.net

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PPoowweerr CCoonnnneeccttiioonn

Make sure that the power outlet matches the printers plug.

1. Make sure the power outlet is near the printer location and easily accessible.

2. Make sure that the power switch is in 0
position (OFF).

3. Insert the power cable plug into the printer connector a nd the other power cable end into a

convenient outlet (the figure shows the European version).

Always use a grounded outlet.

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4. If you need to turn the printer on, press the
power switch in the I position (ON).

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The display messages for this pri nter can be di splaye d in five different languages: Engli sh (Default),
French, German, Italian and Spanish. To select the language, that you prefer, p roceed as follows:

1. Press the

message will be displayed:

2. When you release the

then,

3. Press the ↓ key to enter the setup. The first setup item is displayed:

4. Press the ↓ key until the language first level function is disp layed:

5. Press the → key to pass to the second level functions:

6. Press the ↓ key until the setup language is displayed:

7. Press the → key to scroll the setup l anguages. When the desi red language i s displayed, press the

PROGRAM

in the selected language.

PROGRAM

key to select it. The printer exits the setup. From now on the displ ay messa ges appear

key and keep i t pressed while powering on the printer until the following

RELEASE KEY

key, the following messages will be displayed :

PROGRAM

10200

PRINT OUT? NO

EMUL OPTIONS

FUNCTIONS

BUZZER YES

MENU ENGLISH

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