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PageMaster 450
User Manual
202 pgs3.99 Mb0

Compuprint PageMaster 450 User Manual

Sep 01
Compuprint PageMaster 450 User Guide
Sep 01
ii Compuprint PageMaster 450 User Guide
Trademarks
Proprietary Statement
The digitally encoded software included with your Compuprint PageMaster 450 is Copyrighted © 2001 by Compuprint. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of Compuprint.
Copyright Notice
This manual is Copyrighted © 2001 by Compuprint S.p.A. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or language, without the express written permission of Compuprint.
Sep 01
Compuprint PageMaster 450 User Guide iii
Chapter 1 Unpacking and Installing Your Printer
How This Manual is Organized
This manual consists of 7 chapters and 5 appendices as follows:
Chapter 1 Unpacking and Installing Your Printer
Describes a suitable location for your laser printer and how to unpack and install it. Be sure to read this chap­ter before setting up the printer..
Chapter 2 Printer and Options Parts and Functions
Describes the parts of the printer and paper handling options and their functions. A discussion of the paper path is also included. Also describes all available options and consumables for your printer and their respec­tive part numbers.
Chapter 3 Understanding Paper, Paper Paths, Paper Delivery and Paper Loading
Provides information on paper qualities, paper size requirements, paper paths, paper output delivery and loading of paper in your printer and options.
Chapter 4 Understanding and Navigating the Control Panel Menus
This chapter explains the control panel and its functions, and also demonstrates how to navigate through the control panel menus and submenus that allow you to view and change the printer settings.
Chapter 5 Printer Consumables, Cleaning and Maintenance
Describes how to handle and replace the EP cartridge, replacement of transfer and feed rollers and perfor­mance of other steps as necessary for day-to-day operation of your printer..
Chapter 6 Troublesh ooting
Explains procedures to isolate and solve problems that may occur during use of your printer. Clearing paper jams and detailed troubleshooting of LCD error messages are discussed in this chapter. Troubleshooting the Ethernet network interface is also discussed in this chapter.
Chapter 7 Using DRAM DIMMs, FLASH DIMMs and Power-on Files
This chapter describes the procedures for installation of DRAM memory DIMMs and FLASH DIMM mod­ules. Downloading software to the FLASH DIMM module is also discussed in this chapter.
Appendix A General Information
Provides information on how to contact Compuprint for technical support, service and repair issues, and also provides part numbers for the printer, options, and consumables.
Appendix B Safety Notes and Regulatory Compliances
Describes cautions to take when installing, transporting, or operating the printer. Also includes applicable regulatory compliances of your printer.
Appendix C Printing Font Summaries
This appendix explains the procedure for printing summaries of PCL or PostScript fonts installed in your printer..
Sep 01
iv Compuprint PageMaster 450 User Guide
How This Manual is Organized
Appendix D Frequently Used Ethernet Commands
This appendix lists some of the most frequently-used commands of the Print Server command set. More information about the command set, including additional options, can be found in the Ethernet Network Interface Manual on the Electronic Library CD-ROM.
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Sep 01
Contents
Preface Preface
Welcome 2
Features 2
Standard Configurations 3
Base Configuration (for table-top use) 3 Extended Configuration (floor-standing) 4
Manual Conventions 5
Chapter 1 Unpacking and Installing Your Printer
About this Chapter 1-2
Installation Precautions 1-2
Environment 1-2 Space requirements 1-2
Top View of Printer (standard configuration) 1-3 Top View of Printer (when options are installed) 1-3
Unpacking the Printer 1-4
Installing the EP Cartridge 1-6
Handling Precautions 1-6
For standard configuration 1-7
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vi Compuprint PageMaster 450 User Guide
Adding paper to the 500-sheet universal paper cassette 1-10
Connecting the Parallel Cable 1-14
Connecting the Ethernet Cable 1-15
Connecting the Power Cord 1-15
Turning the Printer On 1-17
Selecting a Display Language 1-17
Installing Printer Drivers 1-18
Installing Printer Drivers and other Software for UNIX and Windows 1-18 Installing Printer Drivers for MacOS 1-19
Printing a Configuration Summary 1-19
Printing a Test Page 1-21
Printing PCL and PostScript Font Lists 1-23
Turning the Printer Off 1-23
Chapter 2 Printer and Options Parts and Functions
About this Chapter 2-2
Main Unit 2-2
Front view 2-2 Rear View 2-3 Operation Panel 2-3
Display 2-3 Controller 2-4 Inside the Printer 2-5
Options 2-6
Chapter 3 Understanding Paper, Paper Paths, Paper
Delivery and Paper Loading
About this Chapter 3-2
Paper 3-2
Unacceptable paper 3-2 Storing paper 3-2
Paper Size Requirements 3-2
Main unit 3-3 High Capacity Feeder Option (Trays 3, 4, and 5) 3-3
Sep 01
Compuprint PageMaster 450 User Guide vii
Media Sizes Supported 3-4
Media Types supported 3-5
Paper Orientation 3-6
Paper Orientation in Trays 1, 2, or 3 3-6 Paper Orientation in Tray 4 3-6 Paper Orientation in Tray 5 3-7
Top View of Long Edge Feeds 3-7
Paper and Envelope Orientation in the Bypass Feeder 3-8
3-8
Long and Short Edge Duplex Binding in Portrait and Landscape Orientations 3-9
Long Edge Duplex Bind in Portrait Orientation 3-9 Short Edge Duplex Bind in Portrait Orientation 3-9 Long Edge Duplex Bind in Landscape Orientation 3-10 Short Edge Duplex Bind in Landscape Orientation 3-10
Paper Paths 3-11
Paper path for standard configuration 3-11 Paper path when options are installed 3-12
Paper Delivery 3-13
Paper output tray 3-14 Face-up tray (option) 3-14 Face-up tray with the Duplexer (option) 3-15 Finisher/Stapler unit (option) 3-16
Adding paper to the 500-sheet paper cassette, Tray 1 or Tray 2 3-16
Adding paper to the multi bypass feeder 3-20
Adding paper to the HCF unit (2500-sheet) 3-22
Tray 3 (500-sheet universal paper cassette) 3-23 Trays 4 and 5 (A4/Letter size paper compartment) 3-27
Loading envelopes into the envelope feeder 3-29
Chapter 4 Understanding and Navigating the Control
Panel Menus
About this Chapter 4-2
Control Panel Features 4-2
LCD Display 4-2 LED Indicators 4-2 Pushbuttons 4-3
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viii Compuprint PageMaster 450 User Guide
Navigating the Control Panel Menus 4-4
Menu Structure 4-6
Paper Menu 4-7
Interface Menu 4-10
PS Menu 4-12
PCL Menu 4-14
System Menu 4-17
Quality Menu 4-19
Functions Menu 4-20
FLASH Menu 4-20
DISK Menu 4-21
Status Menu 4-22
Chapter 5 Printer Consumables, Cleaning and
Maintenance
About this Chapter 5-2
Replacing the EP Cartridge 5-2
Cautions on handling the EP cartridge 5-2 Cautions on storing the EP cartridge 5-2 When to replace the EP cartridge 5-2 Replacing the EP cartridge (for standard configuration) 5-3 Replacing the EP cartridge (when options are installed) 5-8
Replacing the Fuser 5-13
Replacing the Transfer Roller 5-19
Replacing the Feed Rollers 5-20
Tray 5 (HCF Unit) 5-23 Tray 4 (HCF Unit) 5-25
Cleaning 5-26
Clean the exterior of the printer 5-27 Check the interior of the printer 5-27
Daily Maintenance 5-28
Preparing the Printer for a Period of Extended Non-Use 5-28
Relocating the Printer 5-30
Chapter 6 Troubleshooting
About this Chapter 6-2
Sep 01
Compuprint PageMaster 450 User Guide ix
Solving Printer Power-on Problems 6-2
Solving Print Quality Problems 6-3
Clearing Paper Jams 6-6
Clearing Paper Jams from Area A 6-6 Clearing Paper Jams from Area B 6-11 Clearing Paper Jams from Area C 6-12 Clearing Paper Jams from Area E 6-13 Clearing Paper Jams from Area F 6-13 Clearing Paper Jams from Area H 6-14 Clearing Paper Jams from Tray 1 6-14 Clearing Paper Jams from Tray 2 6-14 Clearing Paper Jams from Trays 3, 4 and 5 in the HCF unit 6-14 Clearing Paper Jams from the Multi-Bypass Feeder (MBF) 6-16 Clearing Paper Jams from the Envelope Feeder 6-16
Control Panel LCD Messages 6-17
Code Class 1 6-18 Code Class 2 6-19 Code Class 3 6-19 Code Class 4 6-20 Code Class 5 6-23 Code Class 6 6-24 Code Class 7 6-25 Code Class 8 6-26 Code Class 9 6-27 Alphanumeric Code Class 6-28
Ethernet Network Interface Troubleshooting 6-29
Power-Up Troubleshooting 6-29 Printing Problems 6-30 BOOTP Troubleshooting 6-30 DHCP Troubleshooting 6-31 RARP Troubleshooting 6-31 PostScript Problems 6-31 Bitmap Graphics 6-32 Technical Support 6-32
Chapter 7 Using DRAM DIMMs, FLASH DIMMs and
Power-on Files
About this Chapter 7-2
Installing DRAM Memory DIMMS 7-2
Installing a FLASH DIMM Module 7-5
Using the Power-On Files Feature 7-7
Power-on Files Defined 7-7
Sep 01
x Compuprint PageMaster 450 User Guide
Appendix A General Information
About this Appendix A-2
Specifications A-2
Main Unit A-2
Printable Area A-3
Normal printing A-3 Wide printing A-3
Appendix B Safety Notes and Regulatory Compliances
About this Appendix B-2
Safety Notes B-2
Power Source, Power Cord and Accessory Cable Precautions B-2 Location and Environment Precautions B-3 Fire, Smoke and Shock Precautions B-3 Paper Jam Precautions B-4
Regulatory Compliances B-4
Class B Equipment B-4 Class 1 Laser Device and CDRH Compliance B-5 Radio and Television Interference B-5
Appendix C Printing Font Summaries
About this Appendix C-2
Printing a Font Summary C-2
PostScript Font Summary C-3
PostScript Font Summary (cont’d) C-5
PCL Font Summary C-7
PCL Font Summary (cont’d) C-8
Appendix D Frequently Used Ethernet Commands
About this Appendix D-2
Server Commands D-3
Protocol Commands D-6
Sep 01
Preface
Preface
In this Chapter . . .
“Welcome” on page 2
“Features” on page 2
“Standard Configurations” on page 3
“Manual Conventions” on page 5
Sep 01
2 Compuprint PageMaster 450 User Guide
Features
Welcome
Thank you for selecting the Compuprint PageMaster 450 laser printer. In this manual you will find important information regarding operation and care of your printer. Please read this manual in its entirety and keep it at hand for later reference.
Features
Your laser printer comes with the following features.
High-speed and high-quality printing
The PageMaster 450 has paper output of 45 pages per minute with a resolution of up to 600 x 600 dpi, assuring razor-sharp output of graphics and text, even at very small point sizes.
Two integral interfaces
Base configurations of the PageMaster 450 has two integral interfaces: a bidirectional parallel port and an Ethernet 10/100BaseT port.
Flexible Paper Source and Delivery
The printer comes standard with two 500-sheet universal paper cassettes and the Multi- Bypass Feeder. An optional 2500-sheet High Capacity Feeder (HCF), Envelope Feeder, and Duplexer can be installed. The printer also features the following paper output options—Face Down Output Tray, Face-Up Tray, and Finisher/Stapler.
Ergonomic operation
The easy-to-read display clearly shows the operation status of the printer. Ergonomically shaped front-panel push-buttons are used to control all functions.
User-friendly EP cartridge
The integrated EP cartridge contains both the toner and the photosensitive drum in a single housing, which makes it easy to replace the cartridge.
Continuous printing of up to 3550 sheets
The two standard paper cassettes hold about 500 sheets of paper each and the multi bypass feeder holds 50 sheets. Trays 3, 4, and 5 in the optional HCF unit provide a total of 2500 sheets. Together they allow continuous printing of up to 3550 sheets.
Sep 01
Compuprint PageMaster 450 User Guide 3
Base Configuration (for table-top use)
Standard Configurations
The Compuprint PageMaster 450 printer can be ordered in the following two standard configurations:
Base Configuration (for table-top use)
Memory: 64 Mbytes RAM Memory
Resolutions: 300 x 300 dpi and 600 x 600 dpi
Paper Input: Two 500-sheet universal paper trays and one 50-sheet Multi-Purpose Bypass Feeder for
paper, transparencies, envelopes, and other non-standard paper sizes
Paper Output: One 500-sheet face down tray
Interfaces: Bidirectional 1284 Parallel Port (Type-B); Ethernet 10/100BaseT Port
Printer Languages: Adobe PostScript 3 and PCL6
Duplexer Connector
Finisher/Stapler Connector
High Capacity Feeder Connector
AC Power Input Connector
Finisher/Stapler Power Connector
Parallel Port (integral)
Optional Network Interface Ports (RJ45, BNC, RS-232C/422 Serial, etc.)
Output T ra y Full Sensor
Ethernet 10Base-T Port (integral)
Sep 01
4 Compuprint PageMaster 450 User Guide
Standard Configurations
Extended Configuration (floor-standing)
Memory: 64 Mbytes RAM Memory
Resolutions: 300 x 300 dpi and 600 x 600 dpi
Paper Input: Two 500-sheet universal paper trays and one 50-sheet Multi-Purpose Bypass Feeder
Paper Output: One 500-sheet face down tray
Interfaces: Bidirectional 1284 Parallel Port (Type-B); Ethernet 10/100BaseT Port
Printer Languages: Adobe PostScript 3 and PCL6
Paper Handling Options: Duplexer, High Capacity Feeder (includes one 500-sheet tray and two
1,000-sheet trays), Finisher/Stapler Unit (supports 3,000 sheets, offers 3-hole punch capability and sta­ples up to 50 sheets). Stapling and 3-hole punch functions can be used in conjunction to provide a 3-hole punched and stapled finished document of up to 50 sheets.
NOTE: The Compuprint PageMaster 450 Bundle printers come standard with Ethernet, Duplexer, High
Capacity Feeder, and the Finisher/Stapler Unit.
Printer
Duplexer
High Capacity Feeder
Finisher/Stapler Unit
Sep 01
Compuprint PageMaster 450 User Guide 5
Extended Configuration (floor-standing)
Manual Conventions
NOTE: Notes contain tips, extra information, or important information that deserves emphasis or
reiteration.
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Caution: Cautions present information that you need to know to avoid equipment damage, process failure, or extreme annoyance. Pay special attention to these sections and read them fully before operating the printer. Compuprint will not be responsible for any problems or damage arising from improper use.
WARNING! Warnings indicate the possibility of personal injury if a specific procedure is not performed exactly as described in the manual. Pay special attention to these sections and read them fully to prevent possible injury.
Sep 01
6 Compuprint PageMaster 450 User Guide
Manual Conventions
Sep 01
Chapter 1
Unpacking and Installing Your Printer
In this Chapter . . .
“About this Chapter” on page 1-2
“Installation Precautions” on page 1-2
“Unpacking the Printer” on page 1-4
“Installing the EP Cartridge” on page 1-6
“Adding paper to the 500-sheet universal paper cassette” on page 1-10
“Connecting the Parallel Cable” on page 1-14
“Connecting the Ethernet Cable” on page 1-15
“Connecting the Power Cord” on page 1-15
“Turning the Printer On” on page 1-17
“Selecting a Display Language” on page 1-17
“Installing Printer Drivers” on page 1-18
“Printing a Configuration Summary” on page 1-19
“Printing a Test Page” on page 1-21
“Printing PCL and PostScript Font Lists” on page 1-23
“Turning the Printer Off ” on page 1-23
Sep 01
1-2 Compuprint PageMaster 450
Installation Precautions
About this Chapter
Describes a suitable location for your laser printer and how to unpack and install it. Be sure to read this chap­ter before setting up the printer.
Installation Precautions
Before unpacking your laser printer, it is recommended that you read the following to assist locating a suit­able spot for your new laser printer. To make optimum use of the printer, observe the following precautions when locating the printer.
Environment
Place the printer on a horizontal, sturdy and stable surface. The printer weighs about 106 lbs. (48 kg)
and may cause injury if it falls over.
Always place the printer under the following conditions:
Temperature: 50º to 95º F (10 to 35º C) Humidity: 15 to 85% (non-condensation)
Be sure to keep the temperature to below 82º F (28º C) if the humidity is 85%
If the temperature changes drastically from a cold environment to a warm environment, condensation may develop inside the printer and cause print problems. Therefore, be sure to let the printer rest for some time to adjust to the new temperature.
Do not subject the printer to direct sunlight or a malfunction may result.
Do not place the printer in a location with high temperature and humidity, poor ventilation, or high
level of dust, otherwise a fire hazard or electric shock may result.
Do not place the printer near heaters or similar objects, otherwise a fire hazard may result.
Never block the ventilation openings of the printer, otherwise the internal temperature will build up
and cause a fire hazard.
Do not place the printer near alcohol, benzine, or other volatile and flammable materials, or a fire haz-
ard may result.
Space requirements
WARNING: The installation surface must be stable and very sturdy to support the consider­able weight of the printer. If the printer falls over, there is a severe risk of injuries.
CAUTION: Be sure to leave ample space between the ventilation openings on the printer and the nearest wall or other surface, otherwise overheating may occur leading to a fire hazard. For easy operation, maintenance and replacing of consumables, you should also leave the clearances shown below around the printer. Installation of the printer should be carried out by qualified service personnel.
Sep 01
Compuprint PageMaster 450 User Guide 1-3
Space requirements
Top View of Printer (standard configuration)
Measurements in inches (mm)
Top View of Printer (when options are installed)
Measurements in inches (mm)
14.3
(364)
42.7
(1084)
7.9
(200)
7.9
(200)
41.7
(1060)
18.1
(460)
81.5
(2069)
7.9
(200)
24.8
(630)
18.1
(460)
39.4
(1000)
Sep 01
1-4 Compuprint PageMaster 450
Unpacking the Printer
Unpacking the Printer
1. Cut the shipping straps off the exterior carton.
2. Remove the four plastic inserts at the base of the shipping container by pulling on the tabs of each
insert. Plastic inserts should be completely removed.
3. Lift the shipping carton up and away from the printer.
4. Remove the plastic bag and any shipping tapes affixed to the printer.
Sep 01
Compuprint PageMaster 450 User Guide 1-5
Space requirements
5. Refer to the cautions below on how to carry the printer. Then, with the assistance of another person,
lift up the printer and place it on the floor.
6. Relocate the printer to a flat and sturdy surface meeting the “Location and Environment Precautions”
on page B-3.
NOTE: Save the carton and packing materials for later use in case you need to ship the printer at a
later time. It is particularly important that you save the wooden shipping pallet.
WARNING:
1) This printer is very heavy. The weight of the main unit without paper cassette, consum­ables, and paper is about 106 lbs (48kg). Never attempt to lift the printer by yourself. The printer should always be carried by two persons.
2) To carry the printer, grasp the four bottom corners from the right and left sides, not from the front (where the control panel is located) and back sides. Never try to lift the printer while holding any part other than the bottom corners otherwise there will be a severe risk of injury if the printer is dropped.
3) When lifting the printer, correct posture is important to prevent injuries.
A
CAUTION: Never attempt to ship your printer without using the wooden pallet. Severe dam­age may occur.
Sep 01
1-6 Compuprint PageMaster 450
Installing the EP Cartridge
When you unpack the printer, make sure that all the items shown below are included. If any items are missing or damaged, contact your point of purchase.
Installing the EP Cartridge
Before installing the EP cartridge, see the following precautions. Also, read ”Chapter 5 Printer Consumables,
Cleaning and Maintenance” for more information on the EP cartridge.
Handling Precautions
Do not expose the cartridge to direct sunlight or other strong light sources.
Do not carry out the procedure in a brightly lit location, and complete the installation procedure as
quickly as possible (within about 5 minutes).
When the EP cartridge is removed from the printer, immediately put it back in its original packing or
wrap it with a thick lint-free cloth.
If the EP cartridge is moved from a cold location to a warm location, let it rest for 1 hour or more
before using it.
Do not turn the cartridge over and do not stand it on its end.
Toner is not harmful to the human body, but if some toner has come into contact with your skin, you
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Sep 01
Compuprint PageMaster 450 User Guide 1-7
For standard configuration
can wash it off with warm water and soap. If toner gets on your clothing, you should try to immedi­ately blow it off with compressed air.
After removing the sealing tape, do not shake the EP cartridge.
The drum shutter protects the photosensitive drum from external light. Do not open the drum shutter
by hand.
Never touch the surface of the photosensitive drum.
For standard configuration
1. Hold the latch and open the upper left cover.
2. Remove the EP cartridge from the packing carton, and pull out the protective paper sheet from the
drum shutter.
3. Hold the EP cartridge horizontally and gently shake it 5 to 6 times to evenly distribute the toner inside.
Uneven toner distribution may degrade print quality. If the toner has not been properly freed by shak-
Sep 01
1-8 Compuprint PageMaster 450
Installing the EP Cartridge
ing the cartridge, a noise may be heard when turning on the printer and the EP cartridge may be dam­aged.
4. Open the front cover as indicated.
WARNING: Never touch the fuser area (where a label indicating high temperature is located). Burns may result.
Sep 01
Compuprint PageMaster 450 User Guide 1-9
For standard configuration
5. While holding the orange handle with one hand, gently push the cartridge all the way into the printer.
I
1. Gently pull out the sealing tape in the direction of the arrow.
NOTE: If the tape is pulled out at an angle, it may break.
CAUTION: Do not touch any parts inside the printer. Make sure the cartridge is seated prop­erly.
Sep 01
1-10 Compuprint PageMaster 450
Adding paper to the 500-sheet universal paper cassette
2. Close the front cover and the upper left cover.
NOTE: When closing the upper left cover, do not use the latch on the cover. Instead, follow the
instruction label on the cover and push the recommended location.
Adding paper to the 500-sheet universal paper cassette
1. Pull out the cassette until it stops.
Sep 01
Compuprint PageMaster 450 User Guide 1-11
For standard configuration
2. Prepare a stack of paper. Make sure the tops of the sheets are properly aligned.
NOTE: Do not use paper with creases or wrinkles. When using special paper, fan it before insertion.
3. Gently lift up the length guide, and slide it all the way until it stops.
Sep 01
1-12 Compuprint PageMaster 450
Adding paper to the 500-sheet universal paper cassette
4. While pressing down the gray handle, slide the side guide all the way until it stops.
5. Align the four corners of the paper and place the paper in the cassette. The paper should enter easily
between the guides. Make sure the paper does not get bent upwards by the guides.
NOTE: Make sure the paper stack height does not exceed the paper limit mark. Do not overload the
cassette. Always load paper of the same size.
Sep 01
Compuprint PageMaster 450 User Guide 1-13
For standard configuration
6. Adjust the side guide to the paper width.
NOTE: Adjust the guide to the paper size correctly; otherwise paper may not be transported correctly
and may result in a paper jam.
7. Align the edges of the paper stack
Sep 01
1-14 Compuprint PageMaster 450
Connecting the Parallel Cable
8. Adjust the length guide to the paper length.
NOTE: Make sure the guide stopper is locked firmly in the guide hole on the bottom of the cassette.
Adjust the guide to the paper size correctly otherwise paper may not be transported correctly and may result in a paper jam.
9. Insert a correct paper size label into the paper size slot on the cassette, then push the cassette all the
way back into the printer until it latches.
Connecting the Parallel Cable
1. Attach an optional parallel cable to the parallel port on the rear of your printer.
2. Attach the other end of the parallel cable to the parallel port on your PC or workstation.
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