Compuprint 4247-Z03 User Manual
Compuprint 4247 Serial Matrix Printers
Compuprint 4247 Model Z03 Printer:
User’s Guide
MAN10297.00.00
Before using this information and the product it supports, read the information in “Notices” on page 185.
First edition (October 2011)
This edition applies to the Compuprint 4247 Z03 printer and to all subsequent releases and modifications
until otherwise indicated in new edition.
Internet
Visit our home page: http://www.compuprint.com
You can send comments by e-mail to : support@compuprint.com
Compuprint s.r.l.
Via Lombardore 282
10040 Leinì (Turin)
ITALY
ii User's Guide
or by mail to:
Contents
Figures ..............vii
Tables ...............ix
Safety and environmental notices . . . xi
Safety notices ..............xi
Danger hazard level ..........xi
Caution hazard level ..........xi
Attention notices.............xi
Safety precautions ............xii
Electrical safety ............xii
Approved power cord and receptacle ....xii
Electrical safety and portable power strip
receptacles .............xii
Connecting or disconnecting a communication
port, a teleport, or an attachment connector . . xiii
Servicing during an electrical storm .....xiii
How to use this guide ........xv
Chapter 1. Getting Started .......1
Setting up the 4247 Model Z03 Printer ......2
Choosing a suitable location ........2
Performing a power-receptacle safety-check . . . 3
Unpacking the 4247 Model Z03 Printer ....4
Moving the printer to the final location ....6
Locating Printer Parts ..........7
Removing the shipping locks ........9
Installing the Controller Board .......9
Installing the operator panel overlay .....12
Installing the ribbon cartridge .......12
Connecting the power cord ........15
Turning on the printer ..........16
Changing the display language (from the default,
English) ..............16
Loading fanfold paper..........17
Printing the Quick Reference as a test page . . . 20
Installing the optional second tractor .....21
Printing a configuration sheet .......25
Attaching the 4247 Printer to your computer . . . 25
Software driver selection ..........26
Completing printer setup ..........26
Chapter 2. Understanding the operator
panel ...............27
Status Indicators.............27
READY...............27
PROCESSING ............28
ATTENTION .............28
Display panel..............28
Audible alarm .............28
Custom set In-Use indicator .........29
Function keys .............29
MENU ...............30
SCROLL/MICRO↑ or SCROLL/MICRO↓ ...30
ENTER ...............31
RETURN ..............32
PARK/PATH .............32
LINE FEED .............33
LOAD/EJECT ............33
FORM FEED .............34
SET TOP OF FORM ..........34
START...............35
STOP...............35
CANCEL PRINT ...........36
TEST ...............36
Chapter 3. Checking and changing
configuration parameter values ....37
Printing configuration defaults ........37
Checking and changing parameter values ....38
Exiting the configuration menu ........39
Exiting using START ..........39
Exiting using RETURN .........39
Locking printer configuration menu ......40
Configuration categories ..........40
Configuration storage ..........40
Attachment .............41
IPDS Configuration...........41
ASCII Configuration ..........42
Printer setup .............45
Printer adjustment ...........46
Power on reset ............47
Display Language ...........47
Vital Product Data ...........47
Quiet Print .............48
Hex Print ..............48
Quit from Menu ............48
Chapter 4. Configuration storage . . . 49
Custom sets ..............49
Non-custom set .............49
Save current values in custom sets.......50
Recall custom set values ..........51
Power-on custom set ...........52
Power-on paper source ..........53
Recall factory defaults ...........54
Printing custom sets ...........55
Chapter 5. Attachment Options ....57
Chapter 6. IPDS Configuration ....59
Characters Per Inch (CPI)..........59
Lines Per Inch (LPI) ...........60
Maximum Print Position (MPP)........60
Maximum Page Length (MPL) ........61
Print Quality ..............62
Host Fast Draft .............63
iii
Print Language .............64
Emulation Mode.............65
Media Size Priority ............66
Bar Code Mode .............67
Graphics Mode .............68
Alarm Control .............68
Chapter 7. ASCII Configuration ....71
Characters Per Inch (CPI)..........71
Lines Per Inch (LPI) ...........72
Maximum Print Position (MPP)........73
Maximum Page Length (MPL) ........74
Perforation Skipping ...........75
Emulation Mode.............75
Print Language .............76
Print Quality ..............78
Host Fast Draft .............79
NLQ Typeface .............79
Character Set ..............80
Printer Compatibility 3 (Automatic Line Feed on
Carriage Return).............81
Printer Compatibility 4 (Automatic Carriage Return
on Line Feed)..............82
Printer Compatibility 5 (Form Feed Suppression) . . 83
Printer Compatibility 6 (Init) ........84
Printer Compatibility 7 (Condensed Print) ....85
Printer Compatibility 8 (Slashed Zero) .....86
Printer Compatibility 9 (20 CPI) .......87
Alarm Control .............88
Override Host Parameters .........89
Paper Source .............89
Characters Per Inch (CPI).........89
Lines Per Inch (LPI) ..........90
Maximum Page Length .........91
Parallel Interface.............92
Interface Type ............92
Input Buffer Size ...........92
Select-In ..............93
AutoFeed-XT .............94
Serial Interface .............95
Interface Type ............95
Input Buffer Size ...........95
Data Bits ..............96
Baud Rate ..............97
Parity ...............97
Pacing Control ............98
Connection Type............99
LAN Interface .............100
IP Address Assignment .........100
IP Address .............100
Subnet Mask ............101
Default Gateway ...........102
Host Name .............102
Workgroup Name ...........103
SMTP Service ............104
Mail Server Address ..........104
E-Mail Address (Receiver) ........105
E-Mail Address (Sender).........106
Chapter 8. Printer Setup .......107
Paper Source .............107
Front Forms Backup ...........108
Rear Forms Backup ...........108
Continuous Forms Linking .........109
Form Feed Mode ............110
Controlling Tear Off Operations .......110
Using Automatic Eject to Control Forms Eject 111
Using Automatic Restore to Control Restoring of
Forms ...............111
Automatic Eject............112
Automatic Restore ...........113
Continuous Forms Eject Mode........114
Bar Code Print Direction .........114
Graphics Print Direction ..........115
Perforation Safety ............116
Jam Sensors ..............116
Chapter 9. Printer Adjustments ....119
Paper-Load-Position to Tear-Position Relationship 119
Front Automatic Forms Thickness Adjustment
(AFTA) ...............120
Front Tear Position ...........120
Front Left Margin Alignment ........121
Front Paper Load Position .........121
Rear Automatic Forms Thickness Adjustment
(AFTA) ...............122
Rear Tear Position ............123
Rear Left Margin Alignment ........123
Rear Paper Load Position .........124
Bidirectional Adjustment .........124
Sensor Tune ..............125
Quit From Menu ............126
Chapter 10. Power-On Reset (POR) 127
Chapter 11. Display Language ....129
Chapter 12. Vital Product Data ....131
Serial Number .............131
Device Specific Information ........132
Chapter 13. Quiet Print .......133
Chapter 14. Hex Print ........135
Chapter 15. Quit From Menu .....137
Chapter 16. Dual Push Tractor Forms
Paths ...............139
Introduction ..............139
Forms selection............139
Using different forms on two paths ......140
Setting up printer ...........140
Using path switching..........140
Using same forms on both paths (linking) ....141
Setting up printer ...........141
How forms linking works ........142
Parking one continuous form and loading another 142
Parking a continuous form ........142
iv User's Guide
Changing the forms path ........142
Chapter 17. Using the Operator Print
Tests ...............143
General Test Instructions .........143
Quick Reference ............144
Printer demonstration ..........144
Printer Configuration...........144
Print Custom Sets ............145
Firmware Information ..........146
Printer Adjustments ...........146
Chapter 18. Supplies, optional
features, and maintenance......149
Continuous forms specifications .......149
Forms stacking recommendations ......150
Forms stack input and output locations ....150
Supplies ...............151
Optional features ............151
Maintenance..............152
Removing the ribbon cartridge ......152
Cleaning the Printer ..........152
Appendix A. Printer Specifications 169
General information ...........169
Operating and service clearance ......170
Physical dimensions and minimum clearances 170
Weight ..............170
Power consumption ..........170
Heat output .............171
Airflow ..............171
Declaration of Product Noise Emission Values 171
The Parallel Interface ...........172
Parallel connector pin assignments .....172
The Serial Interface ...........173
RS-232C connector pin assignments .....173
The LAN Interface ...........174
LED Indicators ............174
Environmental requirements ........174
Operating environment .........174
Shipping environment .........174
Storage environment ..........175
Electrical requirements ..........175
Power cord .............175
Safety ...............176
Branch circuits and grounding.......176
Chapter 19. Problem Solving .....155
Using Status Code and Problem Listings ....155
Status Code and Messages Displays .....155
No Status Code Displays ........155
Status codes and recovery actions .....156
Problem list index ............160
Forms problems ...........163
Print quality and ribbon problems .....164
Configuration problems .........166
Miscellaneous problems .........166
Clearing Forms Jams ...........166
Appendix B. 4247 Model Z03 -
Configuration Menu.........177
Appendix C. Printer driver support 179
IBM pSeries AIX colon files.........179
IBM System i workstation customization objects 179
Index ...............181
Notices . . . . . . . . . . . . . 185
Contents v
vi User's Guide
Figures
1. Printer clearances ...........2
2. Unpacking the printer .........4
3. Contents of the carton .........5
4. Lifting the printer ...........6
5. Front view of the printer ........7
6. Inside view of the printer ........7
7. Rear view of the printer.........8
8. Power switch ............8
9. Opening the tractor area cover and removing
the shipping locks...........9
10. Opening the upper printer cover ......9
11. Removing the two screws on the metal plate. 10
12. Sliding the board in the slot. .......11
13. Attaching the Controller Board. ......11
14. Printer Operator Panel .........12
15. Ribbon cartridge ...........12
16. Aligning the cartridge pins with the locking
grooves ..............13
17. Positioning the ribbon guide over the
printhead .............13
18. Positioning the snap arm ........14
19. Aligning the ribbon mounting pins ....14
20. Connecting the power cord .......15
21. Turning on the printer .........16
22. Opening the tractor area cover ......17
23. Unlocking the tractors .........18
24. Spacing the paper guides and opening the
sprocket covers ...........18
25. Placing the form on the tractor pins ....19
26. Placing the forms on the right tractor pins 19
27. Aligning the form ..........20
28. Opening the tractor area cover ......21
29. Unpacking the second tractor ......21
30. Installing the second tractor .......22
31. Connecting the second tractor to the first 22
32. Rotating the tractor gear protection cover
downwards ............22
33. Rotating the second tractor into the closed
operating position ..........23
34. Loading paper into the first tractor.....23
35. Disengaging the tractor ........24
36. Closing the tractor gear protection cover 24
37. 4247 Z03 Printer operator panel ......27
38. Example of LPI and page length .....62
39. Example of LPI and page length .....74
40. Forms stacking recommendations .....150
41. Forms stacking recommendations .....151
42. Freeing the shifter holder .......152
43. Rotating the bail assembly .......167
44. Gripping the bail assembly .......167
45. Inserting the left and right paper bail end
caps...............167
vii
viii User's Guide
Tables
1. Configuration storage category ......40
2. Attachment Category .........41
3. IPDS Configuration Category ......41
4. ASCII Configuration .........42
5. Printer setup ............45
6. Printer Adjustment ..........46
7. Power On Reset ...........47
8. Display Language ..........47
9. Vital Product Data category .......47
10. Quiet Print Category .........48
11. Hex Print Category ..........48
12. Quit From Menu category........48
13. Supported Print Languages .......64
14. Single Path Usage recommendations ....112
15. Dual Path Usage recommendations ....112
16. Display Languages ..........129
17. Forms buckle, twist, jam, or tractor holes tear 160
18. Forms do not feed past printhead.....160
19. Forms do not stack correctly ......160
20. Characters off registration .......161
21. Unreadable characters.........161
22. Missing dots or irregular characters ....161
23. Ribbon smudging forms ........161
24. Printing is too light or partial characters print 161
25. Ribbon snagging, tearing, or not moving 161
26. Line-to-line horizontal misregistration 162
27. Printer doesn't print or prints wrong
characters .............162
28. Printer has no power .........162
29. Throughput of printer at half speed ....162
30. Sound emission levels in the Fast Draft Print
Mode ..............171
31. RS232/C serial interface signals .....173
ix
x User's Guide
Safety and environmental notices
Safety notices
There are two levels of safety notices: Danger and Cautions.
Danger hazard level
The word Danger indicates the presence of a hazard that has the potential of
causing death or serious personal injury.
Most DANGER notices are numbered <1-1>, <1-2>, and so forth where they
appear in the text of this manual.
Example of a Danger notice:
DANGER
<1-10> Hazardous voltages are present. Do not touch the pins or sockets of
the power receptacle.
Caution hazard level
The word Caution indicates the presence of a hazard that has the potential of
causing moderate or minor personal injury.
Most CAUTION notices are numbered <2-1>, <2-2>, and so forth where they
appear in the text of this manual.
Example of a Caution notice:
Attention notices
The word Attention calls attention to the possibility of damage to a program,
device, system, or data.
Attention notices are not numbered.
Examples of an Attention notices:
Attention: This printer has nominal AC input power requirements (see “4247
Model Z03 Printer nominal AC input power requirements” on page 3).
!
CAUTION:
<2-22> Carefully follow all cleaning instructions, using only the materials and
solutions recommended.
xi
Safety precautions
Electrical safety
This printer is inspected and listed by recognized national testing laboratories,
such as Underwriters Laboratories, Inc. (UL) in the U.S.A. and Canadian Standards
Association (CSA) in Canada. Listing of a product by a national testing laboratory
indicates that the product is designed and manufactured in accordance with
national requirements intended to minimize safety hazards. This equipment meets
a very high standard of safety in design and manufacture. Remember, however,
that this product operates under conditions of high electrical potentials and heat
generation, both of which are functionally necessary.
Because the paper used in the printer can burn, you should take normal
precautions to prevent fire. These precautions include common-sense measures,
such as keeping potentially combustible materials (for example, curtains and
chemicals) away from the printer, providing adequate ventilation and cooling,
limiting unattended operation, and having trained personnel available and
assigned to the printer.
Approved power cord and receptacle
DANGER
<1-11> Your country may require an approved power cord and plug.
Ensure that you have the correct power cord and plug. Use this cord and
plug only with an approved, correctly-installed power receptacle.
Electrical safety and portable power strip receptacles
Extension cords
DANGER
DANGER<1-1> Do not use an extension power-cord.
The customer must supply the correct electrical outlet which must meet the
requirements stated under Appendix A, “Printer Specifications,” on page 169.
Portable power strip receptacles (temporary power taps)
Portable power strip receptacles (referred to as “temporary power taps” by the
National Electrical Code) may be used if they are fully approved in the customer's
geographic location. It is the customer's responsibility to supply a fully approved
“temporary power tap”, if one is to be used.
xii User's Guide
Connecting or disconnecting a communication port, a teleport, or an attachment connector
DANGER
<1-14> Switch off printer power and unplug the printer power cord before
connecting or disconnecting a communication port, a teleport, or other
attachment connector.
Servicing during an electrical storm
DANGER
<1-13> Do not connect or disconnect a communication port, a teleport, or
any other connector during an electrical storm.
Safety and environmental notices xiii
xiv User's Guide
How to use this guide
This guide describes the basic operating procedures for the 4247 Model Z03
printer. This information is useful to those who install or operate the printer, or for
those who supervise printer operations. You need only basic operating experience
to use this printer. This experience includes an understanding of how printers
work, how to connect cables, and how to select items from an operator panel
menu.
The following list describes the contents of each chapter and the appendixes in this
book:
v Chapter 1, “Getting Started”, provides information on setting up the printer and
connecting it to the host computer.
v Chapter 2, “Understanding the operator panel”, describes the operator panel
and how to use it.
v Chapter 3, “Checking and changing configuration parameter values”, describes
the configuration parameters and values and gives you a brief description and
procedure for changing them.
v Chapter 4, “Configuration storage”, provides information on saving
configuration parameters into a custom set for your printer. The configuration
storage category has eight available custom sets.
v Chapter 5, “Attachment Options”, describes the procedures for setting your
printer attachment.
v Chapter 6, “IPDS Configuration”, describes how to check and change IPDS
configuration parameters for your 4247 printer.
v Chapter 7, “ASCII Configuration”, describes the procedures for checking and
changing parameter values for parallel and serial attachments.
v Chapter 8, “Printer Setup”, describes the procedures for checking and changing
the parameter values in the configuration menu for the printer setup category.
v Chapter 9, “Printer Adjustments”, describes the parameters for checking and
changing the parameter values in the configuration menu for the printer
adjustment category.
v Chapter 10, “Power-On Reset (POR)”, describes the procedure to perform a
power-on reset for your printer.
v Chapter 11, “Display Language”, provides information on the display languages
shipped with your printer.
v Chapter 12, “Vital Product Data”, provides information to check and change
some of the vital product data for the printer.
v Chapter 16, “Dual Push Tractor Forms Paths”, describes forms and paper
loading, and running a print job through the two continuous forms paper paths.
v Chapter 17, “Using the Operator Print Tests”, describes procedures for testing
and adjusting the printer.
v Chapter 18, “Supplies, optional features, and maintenance”, and maintenance,
provides the information you need for ordering new supplies, replacing
damaged or worn ribbons, and available printer options.
v Chapter 19, “Problem Solving”, describes how to diagnose and solve printer
problems. Always start your problem determination procedure with this chapter.
™
xv
v Appendix A, “Printer Specifications”, contains general printer information and
planning requirements. It also contains information on the electrical and
environmental requirements, cabling information, and forms specifications.
v Appendix B, “4247 Model Z03 - Configuration Menu,” on page 177 contains a
hierarchical representation of the Configuration Menu.
v Appendix C, “Printer driver support,” on page 179 contains information about
downloading drivers for your printer.
xvi User's Guide
Chapter 1. Getting Started
Setting up the 4247 Model Z03 Printer ......2
Choosing a suitable location ........2
Performing a power-receptacle safety-check . . . 3
4247 Model Z03 Printer nominal AC input
power requirements ..........3
Unpacking the 4247 Model Z03 Printer ....4
Checking the carton contents .......5
Other options available .........5
Moving the printer to the final location ....6
Locating Printer Parts ..........7
Front view .............7
Inside view .............7
Rear view .............8
Left side view ............8
Removing the shipping locks ........9
Installing the Controller Board .......9
This section guides you through setting up your 4247 Model Z03 printer. The
partial table of contents at the beginning of the chapter shows the procedures
involved in this setup process. Refer to this list for specific procedures and page
locations.
Perform Each Step in Order
Complete each step before you start the next one. If you cannot
successfully complete all of the following steps, call your place of
purchase.
Handling the Controller Board ......9
Inserting the Controller Board ......10
Installing the operator panel overlay .....12
Installing the ribbon cartridge .......12
Connecting the power cord ........15
Turning on the printer ..........16
Changing the display language (from the default,
English) ..............16
Loading fanfold paper..........17
Printing the Quick Reference as a test page . . . 20
Installing the optional second tractor .....21
Removing the optional second tractor . . . 24
Printing a configuration sheet .......25
Attaching the 4247 Printer to your computer . . . 25
Software driver selection ..........26
Completing printer setup ..........26
1
Setting up the 4247 Model Z03 Printer
Choosing a suitable location
CAUTION:
<2-81> The 4247 Model Z03 printer has an optional printer
pedestal. If the printer is installed on any other stand or
surface, this stand or surface must support the printer weight
of 33 kg (73 lb) and withstand the print action vibration.
Consider the following:
v For pluggable equipment, the socket-outlet shall be installed near the equipment
and shall be easily accessible.
v The distance between the printer and the host computer must not exceed the
length of the interface cable.
v Your printer should not be exposed to direct sunlight, extreme heat, cold, dust
or humidity (see Appendix A, “Printer Specifications,” on page 169).
v Ensure that sufficient clearances exist on all sides for operation and servicing.
The required space is shown in the following illustration.
2 User's Guide
Figure 1. Printer clearances
Performing a power-receptacle safety-check
DANGER
<1-10> Hazardous voltages are present. Do not touch the pins or sockets of
the power receptacle.
For pluggable equipment, the socket-outlet shall be installed near the equipment
and shall be easily accessible.
“Portable power strip receptacles (temporary power taps)” on page xii, conforming
to all requirements, may be used.
A qualified electrician should perform all checks necessary to ensure safe
operation. These should include the following checks and any other required by
local regulations.
v Check the AC voltage at all associated power receptacles (see “4247 Model Z03
Printer nominal AC input power requirements”).
v Check that all associated power receptacles are properly grounded.
4247 Model Z03 Printer nominal AC input power requirements
Attention: If the voltages are not within the correct operating range, allow for
correction before the equipment is plugged in and operated.
Nominal Voltage Voltage Range Amps Phase / Hz
100–230 Vac 90–264 Vac 2.9–1.3 A Single phase /
50–60 Hz
Chapter 1. Getting Started 3
Unpacking the 4247 Model Z03 Printer
4 User's Guide
Figure 2. Unpacking the printer
Checking the carton contents
Review the following list of contents as you unpack the shipping container.
Contact your point of purchase if any items are missing.
v 4247 Model Z03 Printer
v Power cord
v Printer documentation
v Controller Board
v Ribbon cartridge
v Operator panel overlay
v Second tractor (optional)
Figure 3. Contents of the carton
Other options available
Additionally, you can order the following options (not pictured here).
v Printer Stands - Provides adequate printer support, and especially helpful when
using the Dual Push forms path. There are two printer stand options:
– Enclosed paper shelf cabinet printer stand.
– Open paper shelf printer stand.
v Controller Board - There are three Controller Board options:
– Allows a host connection to parallel, serial, and USB 2.0 interfaces.
– Allows a host connection to parallel and ASCII Ethernet 10/100 BaseT LAN
network interfaces.
– Allows a host connection to parallel and ASCII-IPDS Ethernet 10/100 BaseT
LAN network interfaces.
Chapter 1. Getting Started 5
Moving the printer to the final location
Do not plug in the printer power cord until instructed to do so.
1. Remove the plastic covering.
Keep the packing material in a safe place. It should be used if you need to
repack the printer for shipment.
CAUTION:
<2-82> The 4247 Model Z03 printer weighs 33 kg (73 lb). Two
persons are required to lift it.
CAUTION:
<2-83> The lifting handles are located forward of the center of
!
gravity. For good printer balance, each person should place
one hand in a gray lifting handle and the other hand under
the rear of the printer.
6 User's Guide
Figure 4. Lifting the printer
2. Using two persons, safely move the printer to the selected location (see
“Choosing a suitable location” on page 2).
Locating Printer Parts
Refer to the following illustrations to familiarize yourself with the 4247 Model Z03.
Front view
Figure 5. Front view of the printer
Inside view
Figure 6. Inside view of the printer
Chapter 1. Getting Started 7
Rear view
Figure 7. Rear view of the printer
Left side view
8 User's Guide
Figure 8. Power switch
Removing the shipping locks
1. Open the tractor area cover and make sure that you remove all shipping locks,
including the 2 knurled shipping lock screws. Store the locks with the packing
material.
Figure 9. Opening the tractor area cover and removing the shipping locks
2. Open the upper printer cover. If there is a wire tie around the printhead,
remove it.
Figure 10. Opening the upper printer cover
Installing the Controller Board
The 4247 printer arrived with the Controller Board that you ordered.
You must install the Controller Board (received with the printer) into the proper
slot in the back of the printer before it can be used.
Handling the Controller Board
Attention: Do not remove the Controller Board from the protective package until
instructed to do so. Static electricity, though harmless to you, can damage sensitive
Controller Board components. Use the information in this section to avoid
damaging a Controller Board.
Chapter 1. Getting Started 9
v Limit your movement. Your movement can create static electricity that, when
released to the Controller Board, can damage the electronic components on the
Controller Board. Sliding your foot across carpeting is an example of how you
create unwanted static electricity.
v Handle the Controller Board only by the edges and prevent others from making
direct contact with it.
v Before removing the Controller Board from the protective package, ground the
package to exposed metal at the back of the printer. This will release any static
charge that may have developed on the package or on your body. Hold the
package against the metal for at least two seconds.
v When you are instructed, remove the Controller Board and install it directly into
the Controller Board slot without setting it down. If you have removed the
Controller Board from the protective package and cannot immediately insert it in
the printer, place the protective package on a flat surface, and set the Controller
Board on top of the protective package.
Inserting the Controller Board
Attention: Ensure that the printer is powered off before installing or removing
the Controller Board.
If the Controller Board is installed while the printer is powered on, the controller
will not synchronize with the printer mechanism board. Unpredictable printer
behavior will result.
Perform the following steps to install the Controller Board:
1. Ensure that the printer is powered off. Installing the Controller Board with the
printer power on will result in unpredictable printer behavior.
2. Use the screwdriver that came in the Controller Board box to remove the metal
plate on the back of the printer by unscrewing the two screws.
Note: Save the two screws as you need them to attach the Controller Board to
the back printer. Save the metal plate for reuse if the Controller Board is
removed.
Figure 11. Removing the two screws on the metal plate.
3. Use the information under “Handling the Controller Board” on page 9 as you
remove the Controller Board from its shipping box and from the protective
package.
10 User's Guide
4. Align the left and right sides of the Controller Board with the guides in the
printer and slide it into the slot.
Figure 12. Sliding the board in the slot.
5. Gently push the Controller Board into the printer until it is seated in the
connector inside the printer. The Controller Board is correctly seated in the
printer when the Controller Board metal plate is aligned with the back profile
of the slot.
6. Attach the Controller Board with the two captured screws using the
screwdriver that came in the Controller Board box.
Figure 13. Attaching the Controller Board.
Chapter 1. Getting Started 11
Installing the operator panel overlay
Figure 14. Printer Operator Panel
1. Remove the protective film from the printer operator panel display.
2. Remove the paper backing from the back of the overlay.
3. Carefully align the overlay ensuring free movement of the operator panel keys.
4. Press the overlay in place starting at the bottom , and continue working
upwards until the overlay is pressed into place.
Installing the ribbon cartridge
It is recommended that you use an approved ribbon cartridge. To install the ribbon
cartridge, follow these steps:
1. Remove the ribbon cartridge from the package. Locate the ribbon guide, snap
arm, ribbon advance knob, and the ribbon mounting pins.
2. Turn the ribbon advance knob in the direction of the arrow to take up any
slack in the ribbon. If the ribbon does not move, contact your place of ribbon
purchase to replace the ribbon cartridge.
12 User's Guide
Figure 15. Ribbon cartridge
3. Open the upper printer cover using the handles on the front side of the cover.
4. Slide the print head to the center of the printer.
5. Align the cartridge pins with the locking grooves on the left and right
cartridge supports.
C8Q03016
Figure 16. Aligning the cartridge pins with the locking grooves
6. Position the ribbon guide over the printhead, holding it perpendicular to the
print head.
E61A2017
Figure 17. Positioning the ribbon guide over the printhead
7. Turn the ribbon advance knob to take up any slack in the ribbon.
Chapter 1. Getting Started 13
8. Position the snap arm with the small lever up onto the ribbon lift assembly.
Push the snap arm down onto the ribbon lift assembly until it snaps into
place.
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Figure 18. Positioning the snap arm
9. Align the ribbon mounting pins on the left and right side of the ribbon
cartridge with the slots in the cartridge supports. Snap the ribbon cartridge
down into place.
14 User's Guide
Figure 19. Aligning the ribbon mounting pins
10. Turn the ribbon advance knob again in the direction of the arrow to take up
any slack in the ribbon, as you slide the printhead back and forth to ensure
that the ribbon guide runs freely along the ribbon.
11. If the ribbon is not running freely, or to ensure that you have installed the
ribbon cartridge correctly, ensure that:
a. The left and right ribbon mounting pins are securely snapped into the
cartridge supports.
b. There are no twists or folds in the ribbon.
c. The ribbon is not catching on the printhead.
d. The ribbon moves when you turn the ribbon advance knob in the direction
of the arrow. If the ribbon does not move, replace the ribbon cartridge.
Contact your place of ribbon cartridge purchase if you believe that the
ribbon is faulty.
12. Close the upper printer cover.
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