Compuprint 4247-X03 User Manual
Compuprint 4247 Serial Matrix Printers
Compuprint 4247 Model X03 Printer:
User’s Guide
MAN10296.00.00
Before using this information and the product it supports, read the information in “Notices” on page 181.
First edition (October 2011)
This edition applies to the Compuprint 4247 X03 printer and to all subsequent releases and modifications
until otherwise indicated in new edition.
Internet
Visit our home page: http://www.compuprint.com
You can send comments by e-mail to : support@compuprint.com
Compuprint s.r.l.
Via Lombardore 282
10040 Leinì (Turin)
ITALY
ii User’s Guide
or by mail to:
Contents
Figures ..............vii
Tables ...............ix
Safety and environmental notices . . . xi
Safety notices ..............xi
Danger hazard level ..........xi
Caution hazard level ..........xi
Attention notices.............xi
Safety precautions ............xii
Electrical safety ............xii
Approved power cord and receptacle ....xii
Electrical safety and portable power strip
receptacles .............xii
Connecting or disconnecting a communication
port, a teleport, or an attachment connector . . xiii
Servicing during an electrical storm .....xiii
Preface ..............xv
How to use this guide...........xv
Chapter 1. Getting started .......1
Printer parts ..............2
Unpacking the printer ...........3
Choosing a suitable location ........4
Performing a power-receptacle safety-check . . . 5
Installing the Controller Board ........5
Handling the Controller Board .......5
Inserting the Controller Board .......6
Installing the operator panel overlay ......8
Installing the ribbon cartridge ........9
Removing the ribbon cartridge .......12
Power connection ............13
Changing the display language (from English). . . 15
Loading forms in the Front Push Tractors ....16
Printing your first documents ........19
Installing the optional second tractor ......20
Removing the optional second tractor .....24
Attaching the 4247 Printer to your computer . . . 25
Completing printer setup ..........25
Software driver selection ..........26
Chapter 2. Understanding the operator
panel ...............27
Status indicators.............27
READY...............27
PROCESSING ............28
ATTENTION .............28
Display panel..............28
Audible alarm .............29
Custom Set In-Use Indicator .........29
Function Keys .............29
MENU ...............30
SCROLL/MICRO↑ or SCROLL/MICRO↓ ...30
ENTER ...............31
RETURN ..............32
PARK/PATH .............32
LINE FEED .............33
LOAD/EJECT ............33
FORM FEED .............34
SET TOP OF FORM ..........35
START...............35
STOP...............35
CANCEL PRINT ...........36
TEST ...............36
Chapter 3. Checking and changing
configuration parameter values ....37
Printing configuration defaults ........37
Checking and changing parameter values ....38
Exiting the Configuration Menu .......39
Exiting using START ..........39
Exiting using RETURN .........39
Locking the Printer Configuration Menu.....40
Configuration categories ..........40
Configuration storage ..........41
Attachment .............41
IPDS Configuration...........41
ASCII Configuration ..........42
Printer setup .............45
Printer adjustment ...........46
Power On Reset ............46
Display language ...........47
Vital Product Data ...........47
Quiet Print .............47
Hex Print ..............48
Quit From Menu ...........48
Chapter 4. Configuration storage . . . 49
Custom sets ..............49
Non-custom set .............49
Save Current Values in Custom Sets ......50
Recall Custom Set values ..........51
Power-On Custom Set ...........51
Power-On Paper Source ..........52
Recall factory defaults ...........53
Printing custom sets ...........54
Chapter 5. Attachment options ....55
Chapter 6. IPDS Configuration ....57
Characters Per Inch (CPI)..........57
Lines Per Inch (LPI) ...........58
Maximum Print Position (MPP)........58
Maximum Page Length (MPL) ........59
Print Quality ..............60
Print language .............61
Emulation mode.............62
iii
Media Size Priority ............63
Bar Code Mode .............64
Graphics Mode .............65
Alarm control .............66
Chapter 7. ASCII Configuration ....67
Characters Per Inch (CPI)..........67
Lines Per Inch (LPI) ...........68
Maximum Print Position (MPP)........69
Maximum Page Length (MPL) ........70
Perforation skipping ...........71
Emulation Mode.............71
Print language .............72
Print quality ..............74
NLQ typeface .............75
Character set ..............75
Printer Compatibility 3 (automatic line feed on
carriage return) .............76
Printer Compatibility 4 (automatic carriage return
on line feed) ..............76
Printer Compatibility 5 (form feed suppression) . . 77
Printer Compatibility 6 (Init) ........78
Printer Compatibility 7 (condensed print) ....79
Printer Compatibility 8 (slashed zero) .....79
Printer Compatibility 9 (20 CPI) .......80
Alarm control .............81
Override Host parameters .........82
Paper source .............82
Characters Per Inch (CPI).........83
Lines Per Inch (LPI) ..........84
Maximum Page Length .........85
Parallel interface.............86
Interface type.............86
Input Buffer Size ...........86
Select-In ..............87
AutoFeed-XT .............88
Serial interface .............88
Interface type.............88
Input Buffer Size ...........89
Data Bits ..............90
Baud Rate ..............90
Parity ...............91
Pacing Control ............92
Connection Type............92
LAN Interface .............93
IP Address Assignment .........93
IP Address .............93
Subnet Mask .............94
Default Gateway ...........95
Host Name .............95
Workgroup Name ...........96
SMTP Service .............97
Mail Server Address ..........97
E-Mail Address (Receiver) ........98
E-Mail Address (Sender) .........99
Chapter 8. Printer setup .......101
Paper Source .............101
Front Forms Backup ...........102
Rear Forms Backup ...........103
Continuous Forms Linking .........104
Form Feed Mode ............105
Controlling tear off operations........106
Using automatic eject to control forms eject . . 106
Using automatic restore to control restoring of
forms ...............106
Automatic Eject ...........107
Automatic Restore...........108
Continuous Forms Eject Mode........109
Bar Code Print Direction .........110
Graphics Print Direction ..........111
Perforation Safety ............112
Jam Sensors ..............113
Chapter 9. Printer adjustments ....115
Paper-Load-Position to Tear-Position relationship 115
Front Automatic Forms Thickness Adjustment
(AFTA) ...............116
Front Tear Position ...........116
Front Left Margin Alignment ........117
Front Paper Load Position .........117
Rear Automatic Forms Thickness Adjustment
(AFTA) ...............118
Rear Tear Position ............118
Rear Left Margin Alignment ........119
Rear Paper Load Position .........120
Bidirectional Adjustment .........120
Sensor Tune ..............121
Quit From Menu ............121
Chapter 10. Power-On Reset (POR) 123
Chapter 11. Display Language ....125
Chapter 12. Vital Product Data ....127
Serial Number .............127
Device Specific Information ........128
Chapter 13. Quiet Print .......129
Chapter 14. Hex Print ........131
Chapter 15. Quit From Menu .....133
Chapter 16. Dual push tractor forms
paths ...............135
Introduction ..............135
Forms selection............135
Using different forms on two paths ......136
Setting up printer ...........136
Using path switching ..........136
Using same forms on both paths (linking) ....137
Setting up printer ...........137
How forms linking works ........138
Parking one continuous form and loading another 138
Parking a continuous form ........138
Changing the forms path ........138
iv User’s Guide
Chapter 17. Using the Operator Print
Tests ...............139
General test instructions ..........139
Quick Reference ............140
Printer Demonstration ..........140
Printer Configuration...........141
Print Custom Sets ............141
Firmware Information ..........142
Printer Adjustments ...........142
Chapter 18. Supplies, optional
features, and maintenance......145
Continuous forms specifications .......145
Proper forms loading ...........146
Forms Handling Paper Paths .......147
Forms stacking recommendations .....147
Forms stack input and output locations . . . 147
Supplies ...............148
Optional features ............148
Maintenance..............149
Removing the ribbon cartridge ......149
Cleaning the printer ..........149
Appendix A. Printer specifications 165
General information ...........165
Operating and service clearance ......166
Weight ..............166
Power consumption ..........166
Heat output .............166
Airflow ..............167
Declaration of product noise emission values 167
The Parallel Interface ...........167
Parallel connector pin assignments .....167
The Serial Interface ...........168
RS-232C connector pin assignments .....168
The LAN Interface ...........169
LED indicators ............169
Environmental requirements ........169
Operating environment .........169
Shipping environment .........169
Storage environment ..........170
Electrical requirements ..........170
Power cord .............170
Safety ...............171
Branch circuits and grounding.......171
Chapter 19. Problem solving .....151
Using status code and problem listings .....151
Status code and messages displays .....151
No status code displays .........151
Status codes and recovery actions .....152
Problem list index ............156
Forms problems ...........159
Print quality and ribbon problems .....160
Configuration problems .........162
Miscellaneous problems .........162
Clearing forms jams ...........163
Appendix B. 4247 Model X03 -
Configuration Menu.........173
Appendix C. Printer driver support 175
IBM pSeries AIX colon files.........175
IBM System i workstation customization objects 175
Index ...............177
Notices . . . . . . . . . . . . . 181
Contents v
vi User’s Guide
Figures
1. Printer Parts: Front and Rear View .....2
2. Contents of Shipping Container ......3
3. Removing the shipping locks from the printer. 4
4. Printer clearances. ...........4
5. Removing the two screws on the metal plate. 6
6. Sliding the board in the slot. .......7
7. Attaching the Controller Board. ......7
8. Operator panel ............8
9. Ribbon Cartridge ...........9
10. Opening the top cover .........10
11. Aligning the cartridge pins. .......10
12. Print head and ribbon guide mask showing
correct positioning of the ribbon. .....11
13. Positioning the snap arm. ........11
14. Aligning the ribbon mounting pins. ....12
15. Inserting the power cable plug ......13
16. Power switch in the I position (ON). ....13
17. Opening the Push tractors cover .....16
18. Unlocking the sprockets of the Front1 push
tractor ..............16
19. Opening the left and right sprocket covers. 17
20. Closing the left sprocket cover. ......17
21. Inserting the paper on the right sprocket pins. 18
22. Matching the left sprocket for the first printing
position. .............18
23. Adjusting the right sprocket .......19
24. Closing the Push tractors cover. ......19
25. Opening the tractor area cover. ......20
26. Second tractor............21
27. Aligning the second tractor hooks. .....21
28. Connecting the second tractor ......22
29. Rotating the tractor gear protection cover. 22
30. Second tractor in the closed position. ....23
31. Paper path direction .........23
32. Disconnecting the second tractor. .....24
33. Closing the protection cover. .......24
34. 4247 Printer Operator Panel .......27
35. Correctly Loaded Paper ........146
36. Forms Handling Paper Paths ......147
37. Forms stacking recommendations .....147
38. Forms stacking recommendations .....148
39. Freeing the shifter holder .......149
40. Rotating the bail assembly .......163
41. Gripping the bail assembly .......163
42. Inserting the left and right paper bail end cap
pivots into the side frames .......164
43. Printer clearances. ..........166
vii
viii User’s Guide
Tables
1. Configuration Storage Category ......41
2. Attachment Category .........41
3. IPDS Configuration Category ......41
4. ASCII Configuration .........42
5. Printer Setup ............45
6. Printer Adjustment ..........46
7. Power On Reset ...........46
8. Display Language ..........47
9. Vital Product Data Category .......47
10. Quiet Print Category .........47
11. Hex Print Category ..........48
12. Quit From Menu Category .......48
13. Supported Print Languages .......61
14. Single Path Usage recommendations ....107
15. Dual Path Usage recommendations ....107
16. Display Languages ..........125
17. Forms buckle, twist, jam, or tractor holes tear 156
18. Forms do not feed past printhead .....156
19. Forms do not stack correctly ......156
20. Characters off registration .......157
21. Unreadable characters.........157
22. Missing dots or irregular characters ....157
23. Ribbon smudging forms ........157
24. Printing is too light or partial characters print 157
25. Ribbon snagging, tearing, or not moving 157
26. Line-to-line horizontal misregistration 158
27. Printer doesn't print or prints wrong
characters .............158
28. Printer has no power .........158
29. Throughput of printer at half speed ....158
30. Sound Emission Levels - with Standard
Covers ..............167
31. RS232/C serial interface signals .....168
ix
x User’s Guide
Safety and environmental notices
Safety notices
There are two levels of safety notices: Danger and Cautions.
Danger hazard level
The word Danger indicates the presence of a hazard that has the potential of
causing death or serious personal injury.
Most DANGER notices are numbered <1-1>, <1-2>, and so forth where they
appear in the text of this manual.
Example of a Danger notice:
DANGER
<1-10> Hazardous voltages are present. Do not touch the pins or sockets of
the power receptacle.
Caution hazard level
The word Caution indicates the presence of a hazard that has the potential of
causing moderate or minor personal injury.
Most CAUTION notices are numbered <2-1>, <2-2>, and so forth where they
appear in the text of this manual.
Example of a Caution notice:
Attention notices
The word Attention calls attention to the possibility of damage to a program,
device, system, or data.
Attention notices are not numbered.
Examples of an Attention notices:
Attention: This printer has nominal AC input power requirements (see
Appendix A, “Printer specifications,” on page 165).
!
CAUTION:
<2-22> Carefully follow all cleaning instructions, using only the materials and
solutions recommended.
xi
Safety precautions
Electrical safety
This printer is inspected and listed by recognized national testing laboratories,
such as Underwriters Laboratories, Inc. (UL) in the U.S.A. and Canadian Standards
Association (CSA) in Canada. Listing of a product by a national testing laboratory
indicates that the product is designed and manufactured in accordance with
national requirements intended to minimize safety hazards. This equipment meets
a very high standard of safety in design and manufacture. Remember, however,
that this product operates under conditions of high electrical potentials and heat
generation, both of which are functionally necessary.
Because the paper used in the printer can burn, you should take normal
precautions to prevent fire. These precautions include common-sense measures,
such as keeping potentially combustible materials (for example, curtains and
chemicals) away from the printer, providing adequate ventilation and cooling,
limiting unattended operation, and having trained personnel available and
assigned to the printer.
Approved power cord and receptacle
DANGER
<1-11> Your country may require an approved power cord and plug.
Ensure that you have the correct power cord and plug. Use this cord and
plug only with an approved, correctly-installed power receptacle.
Electrical safety and portable power strip receptacles
Extension cords
DANGER
DANGER<1-1> Do not use an extension power-cord.
The customer must supply the correct electrical outlet which must meet the
requirements stated under Appendix A, “Printer specifications,” on page 165.
Portable power strip receptacles (temporary power taps)
Portable power strip receptacles (referred to as “temporary power taps” by the
National Electrical Code) may be used if they are fully approved in the customer's
geographic location. It is the customer's responsibility to supply a fully approved
“temporary power tap”, if one is to be used.
xii User’s Guide
Connecting or disconnecting a communication port, a teleport, or an attachment connector
DANGER
<1-14> Switch off printer power and unplug the printer power cord before
connecting or disconnecting a communication port, a teleport, or other
attachment connector.
Servicing during an electrical storm
DANGER
<1-13> Do not connect or disconnect a communication port, a teleport, or
any other connector during an electrical storm.
Safety and environmental notices xiii
xiv User’s Guide
Preface
This guide describes the basic operating procedures for the 4247 Model X03
printer. This information is useful to those who install or operate the printer, or for
those who supervise printer operations.
You need only basic operating experience to use this printer. This experience
includes an understanding of how printers work, how to connect cables, and how
to select items from an operator panel menu.
How to use this guide
The following list describes the contents of each chapter and the appendixes in this
book.
v Chapter 1, “Getting started,” provides information on setting up the printer and
connecting it to the host computer.
v Chapter 2, “Understanding the operator panel,” describes the operator panel and
how to use it.
v Chapter 3, “Checking and changing configuration parameter values,” describes
the configuration parameters and values and gives you a brief description and
procedure for changing them.
v Chapter 4, “Configuration storage,” provides information on saving
configuration parameters into a custom set for your printer. The configuration
storage category has eight available custom sets.
v Chapter 5, “Attachment options,” provides the procedure for setting the
configuration for printer attachment.
v Chapter 6, “IPDS Configuration,” describes how to check and change IPDS
configuration parameters for your 4247 printer.
v Chapter 7, “ASCII Configuration,” describes the procedures for checking and
changing parameter values for parallel and serial attachments.
v Chapter 8, “Printer setup,” describes the procedures for checking and changing
the parameter values in the configuration menu for the printer setup category.
v Chapter 9, “Printer adjustments,” describes the parameters for checking and
changing the parameter values in the configuration menu for the printer
adjustment category.
v Chapter 10, “Power-On Reset (POR),” describes the procedure to perform a
power-on reset for your printer.
v Chapter 11, “Display Language,” provides information on the display languages
shipped with your printer.
v Chapter 12, “Vital Product Data,” provides information to check and change
some of the vital product data for the printer.
v Chapter 13, “Quiet Print,” describes the procedure to set the Quiet Print mode
for your printer.
v Chapter 14, “Hex Print,” describes the procedure to set the Hex Print mode for
your printer.
v Chapter 15, “Quit From Menu,” describes the procedure to quit from the
configuration menu and restore the previous configuration menu values.
v Chapter 16, “Dual push tractor forms paths,” describes forms and paper loading,
and running a print job through the six different paper paths.
™
xv
v Chapter 17, “Using the Operator Print Tests,” describes procedures for testing
and adjusting the printer.
v Chapter 18, “Supplies, optional features, and maintenance,” provides the
information you need for ordering new supplies, replacing damaged or worn
ribbons, and available printer options.
v Chapter 19, “Problem solving,” describes how to diagnose and solve printer
problems. Always start your problem determination procedure with this chapter.
v Appendix A, “Printer specifications,” contains general printer information and
planning requirements. It also contains information on the electrical and
environmental requirements, cabling information, and forms specifications.
v Appendix B, “4247 Model X03 - Configuration Menu,” contains a hierarchical
representation of the Configuration Menu.
v Appendix C, “Printer driver support,” on page 175 contains information about
downloading drivers for your printer.
xvi User’s Guide
Chapter 1. Getting started
Printer parts ..............2
Unpacking the printer ...........3
Choosing a suitable location ........4
Performing a power-receptacle safety-check . . . 5
4247 Model X03 nominal AC input power
requirements ............5
Installing the Controller Board ........5
Handling the Controller Board .......5
Inserting the Controller Board .......6
Installing the operator panel overlay ......8
Installing the ribbon cartridge ........9
This chapter guides you through setting up your 4247 Model X03 printer. The
partial table of contents at the beginning of the chapter shows the procedures
involved in this setup process. Refer to this list for specific procedures and page
locations.
Perform Each Step in Order
Complete each step before you start the next one. If you cannot
successfully complete all of the following steps, call your place of
purchase.
Removing the ribbon cartridge .......12
Power connection ............13
Changing the display language (from English). . . 15
Loading forms in the Front Push Tractors ....16
Printing your first documents ........19
Installing the optional second tractor ......20
Removing the optional second tractor .....24
Attaching the 4247 Printer to your computer . . . 25
Completing printer setup ..........25
Software driver selection ..........26
1
Printer parts
2 User’s Guide
Figure 1. Printer Parts: Front and Rear View
Unpacking the printer
1. Review the following list of contents as you unpack the shipping container.
Contact your point of purchase if any items are missing.
__ v Printer
__ v One forms tractor (and optional second tractor)
__ v Ribbon cartridge
__ v Documentation and CD
__ v Controller Board (do not remove from protective package)
__ v Operator panel overlay
__ v Power cable
__ v CD Rom
CAUTION:
The 4247 printer weighs 21 kg (46 lbs). Two persons are required to lift
it.
Figure 2. Contents of Shipping Container
Additionally, you can order the following option (not pictured here).
v Printer Stand - Provides adequate printer support, and especially helpful
when using the Dual Push forms path
2. After opening the shipping container, have another person help you remove the
printer and place it on a table or the optional printer stand. If you select a table
as the permanent location, ensure:
v You have access to both the front and the rear of the printer.
v The table you select is sturdy enough to support the weight of the printer,
and firm enough to contain the action of the printer movement. To meet this
criteria, We recommend the optional printer stand which is available from
your marketing representative.
Chapter 1. Getting started 3
3. Remove the remainder of the contents from the shipping container. (See
Appendix A, “Printer specifications” for dimensions of the table or printer
stand surface and the clearances required around the printer.)
4. If you have not already done so, remove the plastic bag from the printer.
5. Lift the bottom edge of the front tractor cover into the open position.
6. Remove the shipping locks from the printer.
Figure 3. Removing the shipping locks from the printer.
Choosing a suitable location
CAUTION:
The 4247 printer weighs 21 kg (46 lbs). Two persons are required to lift
it.
Consider the following points when you choose the location for your printer:
v The distance between the printer and the host computer must not exceed the
length of the interface cable. The location must be sturdy, horizontal and stable
v Your printer must not be exposed to direct sunlight, extreme heat, cold, dust or
humidity (see Appendix A, “Printer specifications,” on page 165.
v You need a power outlet compatible with the plug of the printer's power cord.
v For best continuous forms stacking, the forms should be stacked on the floor or
on a surface below the base of the printer.
v For successful forms parking, the input forms stack must always be lower than
the base of the printer.
There must be sufficient
clearances on all sides for easy
operation. The required space is
shown in the following figure:
1
0
3
9
.
4
Hc0i0005
0
c
m
i
n
m
c
0
2
n
i
9
.
7
80 cm
31.5in.
m
c
0
2
n
i
9
.
7
1
0
3
0
9
c
.
4
m
i
n
4 User’s Guide
Figure 4. Printer clearances.
Performing a power-receptacle safety-check
DANGER
<1-10> Hazardous voltages are present. Do not touch the pins or sockets of
the power receptacle.
For pluggable equipment, the socket-outlet shall be installed near the equipment
and shall be easily accessible.
“Portable power strip receptacles (temporary power taps)” on page xii, conforming
to all requirements, may be used.
A qualified electrician should perform all checks necessary to ensure safe
operation. These should include the following checks and any other required by
local regulations.
v Check the AC voltage at all associated power receptacles (see “4247 Model X03
nominal AC input power requirements”).
v Check the AC impedance to ground at all associated power receptacles.
Attention: If the voltages are not within the correct operating range, allow
correction before the equipment is plugged in and operated.
4247 Model X03 nominal AC input power requirements
Nominal Voltage Voltage Range Amps Phase / Hz
100–230 Vac 90–264 Vac 3.8–1.6 A Single phase /
Installing the Controller Board
The 4247 printer arrived with the Controller Board that you ordered.
You must install the Controller Board (received with the printer) into the proper
slot in the back of the printer before it can be used.
Handling the Controller Board
Attention: Do not remove the Controller Board from the protective package until
instructed to do so. Static electricity, though harmless to you, can damage sensitive
Controller Board components. Use the information in this section to avoid
damaging a Controller Board.
v Limit your movement. Your movement can create static electricity that, when
released to the Controller Board, can damage the electronic components on the
Controller Board. Sliding your foot across carpeting is an example of how you
create unwanted static electricity.
v Handle the Controller Board only by the edges and prevent others from making
direct contact with it.
v Before removing the Controller Board from the protective package, ground the
package to exposed metal at the back of the printer. This will release any static
50–60 Hz
Chapter 1. Getting started 5
charge that may have developed on the package or on your body. Hold the
package against the metal for at least two seconds.
v When you are instructed, remove the Controller Board and install it directly into
the Controller Board slot without setting it down. If you have removed the
Controller Board from the protective package and cannot immediately insert it in
the printer, place the protective package on a flat surface, and set the Controller
Board on top of the protective package.
Inserting the Controller Board
Attention: Ensure that the printer is powered off before installing or removing
the Controller Board.
If the Controller Board is installed while the printer is powered on, the controller
will not synchronize with the printer mechanism board. Unpredictable printer
behavior will result.
Perform the following steps to install the Controller Board:
1. Ensure that the printer is powered off. Installing the Controller Board with the
printer power on will result in unpredictable printer behavior.
2. Use the screwdriver that came in the Controller Board box to remove the metal
plate on the back of the printer by unscrewing the two screws.
Note: Save the two screws as you need them to attach the Controller Board to
the back printer. Save the metal plate for reuse if the Controller Board is
removed.
6 User’s Guide
Figure 5. Removing the two screws on the metal plate.
3. Use the information under “Handling the Controller Board” on page 5 as you
remove the Controller Board from its shipping box and from the protective
package.
4. Align the left and right sides of the Controller Board with the guides in the
printer and slide it into the slot.
Figure 6. Sliding the board in the slot.
5. Gently push the Controller Board into the printer until it is seated in the
connector inside the printer. The Controller Board is correctly seated in the
printer when the Controller Board metal plate is aligned with the back profile
of the slot.
6. Attach the Controller Board with the two captured screws using the
screwdriver that came in the Controller Board box.
Figure 7. Attaching the Controller Board.
Chapter 1. Getting started 7
Installing the operator panel overlay
Figure 8. Operator panel
1. Remove the protective film from the printer operator panel display.
2. Remove the paper backing from the reverse side of the operator panel overlay.
3. Align the bottom of the overlay and align both sides. Ensure that the placement
you choose for the overlay will allow free movement of the operator panel
keys.
4. After being satisfied with the placement, press the overlay in place starting at
the bottom below the keys, and continue working upwards until the overlay is
pressed into place.
8 User’s Guide
Installing the ribbon cartridge
It is recommended that you use an approved ribbon cartridge. To install the ribbon
cartridge, follow these steps:
1. Remove the ribbon cartridge from the package. Locate the ribbon guide, snap
arm, ribbon advance knob, and the ribbon mounting pins.
To avoid damage to the ribbon, do not turn the winding knob in the wrong direction.
2. Turn the ribbon advance knob in the direction of the arrow to take up any
slack in the ribbon. If the ribbon does not move, contact your place of ribbon
purchase to replace the ribbon cartridge.
Figure 9. Ribbon Cartridge
Chapter 1. Getting started 9
3. Open the top cover using the small handles on either side of the top cover.
Figure 10. Opening the top cover
4. Slide the print head to the center of the printer.
5. Align the cartridge pins with the locking grooves on the left and right
cartridge supports.
10 User’s Guide
C7Q02016
Figure 11. Aligning the cartridge pins.
6. Position the ribbon guide over the printhead, holding it perpendicular to the
print head.
HC0I0030
Figure 12. Print head and ribbon guide mask showing correct positioning of the ribbon.
7. Turn the ribbon advance knob to take up any slack in the ribbon.
8. Position the snap arm with the small lever up onto the ribbon lift assembly.
Push the snap arm down onto the ribbon lift assembly until it snaps into
place.
Figure 13. Positioning the snap arm.
e61a2018
Chapter 1. Getting started 11
9. Align the ribbon mounting pins on the left and right side of the ribbon
cartridge with the slots in the cartridge supports. Snap the ribbon cartridge
down into place.
Figure 14. Aligning the ribbon mounting pins.
10. Turn the ribbon advance knob again in the direction of the arrow to take up
any slack in the ribbon, as you slide the printhead back and forth to ensure
that the ribbon guide runs freely along the ribbon.
11. If the ribbon is not running freely, or to ensure that you have installed the
ribbon cartridge correctly, ensure that:
a. The left and right ribbon mounting pins are securely snapped into the
cartridge supports.
b. There are no twists or folds in the ribbon.
c. The ribbon is not catching on the printhead.
d. The ribbon moves when you turn the ribbon advance knob in the direction
of the arrow. If the ribbon does not move, replace the ribbon cartridge.
Contact your place of ribbon cartridge purchase if you believe that the
ribbon is faulty.
12. Close the top printer cover.
Removing the ribbon cartridge
12 User’s Guide
See “Removing the ribbon cartridge” on page 149 for instructions on this
procedure.
Power connection
1. Make sure the power outlet is near the printer location and easily accessible.
2. Make sure that the power switch is in 0 position (OFF).
3. Insert the power cable plug into the printer connector and the other power
DANGER
<1-11> Your country may require an approved power cord and plug.
Ensure that you have the correct power cord and plug. Use this cord
and plug only with an approved, correctly-installed power receptacle.
cable end into a convenient outlet.
12
HC0I0014
Figure 15. Inserting the power cable plug
4. Turn the printer on, press the power switch in the I position (ON).
HC0I0015
Figure 16. Power switch in the I position (ON).
Attention: If, for any reason, the Controller Board was not correctly installed in
the printer, the printer will not work and the following audio/visual symptoms
will occur:
v The buzzer sounds continuously
v The Operator Panel display is partially filled with solid black boxes
v The Operator Panel LEDs are all lit.
If this is the case, power off the printer, re-seat the Controller Board, and power
the printer on again.
Chapter 1. Getting started 13
Note: If the printer does not show the correct display sequence, go to the status
code section of “Using status code and problem listings” on page 151.
Follow the instructions for the status code shown on the display panel.
14 User’s Guide
Loading...