Compuprint 4247-L03 Quick Start

Compuprint 4247 Serial Matrix Printers
Compuprint 4247 Model L03 Printer:
Quick Setup Guide
MAN10292.00.00
Before using this information and the product it supports, read the information in “Notices” on page 27.
First edition (October 2011)
until otherwise indicated in new edition.
Internet
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You can send comments by e-mail to : support@compuprint.com
Compuprint s.r.l. Via Lombardore 282 10040 Leinì (Turin) ITALY
ii Quick Setup Guide
or by mail to:

Contents

Safety and environmental notices . . . v
Safety notices ..............v
Danger hazard level ...........v
Caution hazard level ..........v
Attention notices .............v
Safety precautions ............vi
Electrical safety ............vi
Approved power cord and receptacle .....vi
Electrical safety and portable power strip
receptacles .............vii
Connecting or disconnecting a communication
port, a teleport, or an attachment connector . . vii
Servicing during an electrical storm .....vii
Setting up your printer ........1
Step 1 – Unpacking Your Printer ........1
Printer Parts .............2
Choosing a Suitable Location ........3
Removing the Shipment Locks .......4
Installing the operator panel overlay .....4
Step 2 - Installing the Ribbon Cartridge .....5
Replacing the Ribbon Cartridge .......7
Step 3 – Installing the Controller Board .....8
Handling the Controller Board .......8
Inserting the Controller Board .......8
Step 4 – Starting the Printer .........11
Host Computer Connection ........11
Software Driver Selection .........12
Power Connection ...........12
Step 5 – Selecting the Display Language .....14
Step 6 – Loading Fanfold Paper .......15
Printing a Default Configuration Sheet .....20
Configuring the Printer .........20
Maintenance & Troubleshooting .......21
Cleaning the Printer ..........21
Printing the Self Test ..........21
LCD Display Messages ..........22
Error Messages ............24
Options................25
Notices . . . . . . . . . . . . . . 27
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iv Quick Setup Guide

Safety and environmental notices

Safety notices

There are two levels of safety notices: Danger and Cautions.

Danger hazard level

The word Danger indicates the presence of a hazard that has the potential of causing death or serious personal injury.
Most DANGER notices are numbered <1-1>, <1-2>, and so forth where they appear in the text of this manual.
Example of a Danger notice:
DANGER
<1-10> Hazardous voltages are present. Do not touch the pins or sockets of the power receptacle.

Caution hazard level

The word Caution indicates the presence of a hazard that has the potential of causing moderate or minor personal injury.
Most CAUTION notices are numbered <2-1>, <2-2>, and so forth where they appear in the text of this manual.
Example of a Caution notice:

Attention notices

The word Attention calls attention to the possibility of damage to a program, device, system, or data.
Attention notices are not numbered.
Examples of an Attention notice:
Attention: The above openings must always be protected with their covers. Do not touch inside and do not insert any object into these openings or into the gears.
!
CAUTION: <2-22> Carefully follow all cleaning instructions, using only the materials and solutions recommended.
v

Safety precautions

Never remove any printer cover except to install a printer accessory as expressly described
The following areas of the printer should be covered for safety reasons:
in this manual.
Small Rear Cover
Large Rear Cover
Attention: The above openings must always be protected with their covers. Do not touch inside and do not insert any object into these openings or into the gears.

Electrical safety

This printer is inspected and listed by recognized national testing laboratories, such as Underwriters Laboratories, Inc. (UL) in the U.S.A. and Canadian Standards Association (CSA) in Canada. Listing of a product by a national testing laboratory indicates that the product is designed and manufactured in accordance with national requirements intended to minimize safety hazards. This equipment meets a very high standard of safety in design and manufacture. Remember, however, that this product operates under conditions of high electrical potentials and heat generation, both of which are functionally necessary.
Because the paper used in the printer can burn, you should take normal precautions to prevent fire. These precautions include common-sense measures, such as keeping potentially combustible materials (for example, curtains and chemicals) away from the printer, providing adequate ventilation and cooling, limiting unattended operation, and having trained personnel available and assigned to the printer.

Approved power cord and receptacle

HC0I0001
vi Quick Setup Guide
DANGER
<1-11> Your country may require an approved power cord and plug. Ensure that you have the correct power cord and plug. Use this cord and plug only with an approved, correctly-installed power receptacle.

Electrical safety and portable power strip receptacles

Extension cords
DANGER
DANGER <1-1> Do not use an extension power-cord.
The customer must supply the correct electrical outlet which must meet the requirements stated under “Printer Specifications” in the User's Guide.
Portable power strip receptacles (temporary power taps)
Portable power strip receptacles (referred to as “temporary power taps” by the National Electrical Code) may be used if they are fully approved in the customer's geographic location. It is the customer's responsibility to supply a fully approved “temporary power tap”, if one is to be used.

Connecting or disconnecting a communication port, a teleport, or an attachment connector

DANGER
<1-14> Switch off printer power and unplug the printer power cord before connecting or disconnecting a communication port, a teleport, or other attachment connector.

Servicing during an electrical storm

DANGER
<1-13> Do not connect or disconnect a communication port, a teleport, or any other connector during an electrical storm.
Safety and environmental notices vii
viii Quick Setup Guide

Setting up your printer

To set up your printer, follow these steps.

Step 1 – Unpacking Your Printer

The following items are included in the carton:
Contact your point of purchase seller if any items are missing.
Figure 1. Carton Contents
The Controller Board includes the printer software program (firmware) and the interface connectors to the host system.
1

Printer Parts

2 Quick Setup Guide
Figure 2. Printer Parts: Front and Rear View

Choosing a Suitable Location

CAUTION: The 4247 printer weighs 21 kg (46 lbs). Two persons are required to lift it.
Consider the following points when you choose the location for your printer:
v The distance between the printer and the host computer must not exceed the
length of the interface cable. The location must be sturdy, horizontal and stable
v Your printer must not be exposed to direct sunlight, extreme heat, cold, dust or
humidity (see “Printer Specifications” in the User's Guide you find on the CD-Rom)
v You need a power outlet compatible with the plug of the printer's power cord.
v For best continuous forms stacking, the forms should be stacked on the floor or
on a surface below the base of the printer.
v For successful forms parking, the input forms stack must always be lower than
the base of the printer.
v There must be sufficient clearances on all sides for easy operation. The required
space is shown in the following figure:
80 cm
31.5in.
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Figure 3. Printer showing dimensions in inches and centimeters.
Setting up your printer 3

Removing the Shipment Locks

Open all the printer covers and make sure that you remove all the shipment locks from the printer.
Figure 4. Printer showing location of the Shipment Locks
The following sections describe how to install the Operator Panel Overlay, the ribbon cartridge, and the Controller Board.

Installing the operator panel overlay

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Figure 5. Operator Panel
1. Remove the paper backing from the back of the overlay.
2. Carefully align the overlay ensuring free movement of the operator panel keys.
3. Press the overlay in place starting at the bottom , and continue working
upwards until the overlay is pressed into place.
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