Corporation names and product names are the registered trademarks or commodity
names of the corporation.
* EPSON and ESC/PK2 are registered trademarks of Seiko Epson Corporation.
* IBM and IBM 2391 are registered trademarks of International Business Machines
Corporation.
* Windows is a registered trademark of Microsoft Corporation.
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Important Safety Instructios
Read all of these instructions carefully and thoroughly and save them for later
reference. The unauthorized operation would lead to malfunction or accident.
Manufacturers have no responsibilities for the problems which are led by
unauthorized operations.
1. Follow all warnings and instructions in the manual as well as marked on the product.
2. If the printer has just been used, please do not touch the print head for overheating.
3. Do not put your fingers under the left and right tractor sprocket covers of the tractor when
installing the tractor paper.
4. Unplug this product from the power outlet before cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
5. Do not use this product near water.
6. Do not place this product on an unstable cart, stand or table. The product may fall, causing
serious damage to you or to the product.
7. Slots and openings on the cabinet and the back or bottom are provided for air ventilation. To
ensure reliable operation of the product and to protect it from overheating, do not block or
cover these openings. The openings should never be blocked by placing the product on a
bed, sofa, rug or other similar surface. This product should never be placed near or over a
radiator or heater. This product should not be placed in a built-in installation or kiosk stand
unless proper ventilation is provided.
8. This product should never be placed near or over a radiator or heat origin, and should avoid
of direct sunshine.
9. Do not locate this product where the cord would be walked on. When the cord or the plug is
mangled, please stop using and get a new one replaced. Make sure the old one is far away
from the printer, so it can avoid someone who does not know the inside story getting
damage.
10. Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust
may cause equipment damage or fire.
11. Never push objects of any kind into this product though cabinet slots as they may touch
dangerous voltage dots or short out parts.
12. Don’t remove the printer’s out-cover and repair the printer. When needed, call or take it to
the professional.
13. To ensure safety, please unplug this product prior to leaving it unused for an extended
period. The wall outlet you plan to connect to should be nearby and unobstructed.
14. This product belongs to the impact printer; it produces obviously noise during printing, so we
suggest placing this printer in a relatively independent area.
15. When using the printer in room where ventilation is not good or printing a large amount of
files, it is suggested to change the air in time.
16. Unplug this product from the power outlet and leave servicing to qualified service personnel
under the following conditions:
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A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally when the operating instructions are followed.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance, it indicates a need for service.
Note: The contents of this manual are subject to change without notice.
* All parts of the printer can be recycled. When it is abandoned, we can call it
back freely. Please contact us when you abandon it.
Warnings, Cautions and Notes
Pay attention to the following promises when using this manual:
Warnings: Warnings must be followedcarefully to avoid bodily injury.
Cautions: Cautions must be observed to avoid damage to your equipment.
Notes: Notes contain important information and useful tips on the operation of your printer.
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Overview
First thanks for purchasing this Compuprint printer.
Your printer is a 24-pin 80-column dot matrix printer, offering a wide range of features and
multiple functions. It can be widely used in tax, mail, telecom, police, hospital, insurance,
finance, stock, customhouse, cabaret, aviation and transport etc.
Printer Features:
Install print paper easily
The design of this printer makes you install paper rapidily and save your time.
Tear off function
This causes tractor paper to be automatically fed to the tear-off position at the edge of the
window cover, for easy tear-off at the perforations after printing. This zero tear-off capability
helps eliminate paper wastage.
Facility switch between cut sheet and tractor paper
Feed the tractor paper back to the installing position through LOAD/EJECT key on the
control panel, pull the paper select lever to the cut-sheet position. Insert the cut-sheet from
front to print. If you want to use tractor paper again, pull the paper select lever back to the
tractor paper position after cut-sheet printing. Then press LOAD/EJECT key, tractor paper
may be fed to the printer again.
Eject function
The function allows the user eject the tractor paper through the facility key on the control
panel.
Select the data transfer interface function automatically
The printer configures with a parallel interface, two USB interfaces, a serial interface or an
Ethernet interface (Please take the specific interface as standard). Connect the printer to
the computer with the correct cables. The printer would switch to the correct interface
according to the received data type automatically.
Emulation
The printer supports the Epson ESC/PK2 and IBM 2391 emulations as standard.
Pin break compensation function
User can set the printer to print using the pin which is in good condition to compensate the
break pin.
Pin rotation replacement function
User can set pins to switch while printing form transverse line in order to improve print
head’s life.
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Table of Contents
1.1 Unpacking and Checking ................................................................................................... 1
1.2 Removing the Protective Materials .................................................................................... 1
1.3 Main Parts of the Printer .................................................................................................... 1
1.4 Choosing a Place for the Printer ........................................................................................ 2
1.5 Installing the Ribbon Cartridge .......................................................................................... 2
1.6 Connecting the Power Cord .............................................................................................. 5
A.3 Printable Area ............................................................................................................... 54
Appendix B Commands Summary ................................................................................. 55
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Chapter 1 Preparation
1.1 Unpacking and Checking
Check the following items in the packing box, if any of these items is missing, please
contact your dealer.
A
C
D
Figure 1-1 Packing list
A: Printer
B: Ribbon cartridge PRKN2056
C: Driver CD (Including user's manual and driver)
D: Power cord
E: Facility user’s guide
1.2 Removing the Protective Materials
B
E
1. Open the packing box, take out the printer.
2. Save all the original packing materials, so that it can be used when transporting the
printer.
1.3 Main Parts of the Printer
Figure1-2 and figure1-3 show the main parts of COMPUPRINT 2056.
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Gap adjust lever
Ribbon cartridge
Window
Print head
Paper feed knob
Control panel
Figure 1-2 Main parts of the printer (front view)
User Manual 2056
Paper guide slider
Rear cover
Paper feed knob
Serial interface
Parallel interface
Tractor
Power switch
Power supply inlet
USB interface
Figure 1-3 Main parts of the printer (rear view)
USB interface
Ethernet interface
Note: Please take the specific interface as standard.
1.4 Choosing a Place for the Printer
When selecting a place to set up your printer, choose a convenient location that provides
the following:
1. A flat, stable surface.
2. Adequate room around the printer to allow easy operation and maintenance. Make sure
it’s close enough to the computer for the printer cable to reach, and be sure you can
easily unplug the power cord.
3. Moderate environmental conditions. Select a cool, dry area and protect your printer from
direct sunlight, excessive heat, moisture, or dusty.
4. Appropriate power source. Make sure you use a grounded outlet; do not use an adapter
plug. Avoid electrical outlets controlled by timers or wall switches; an interruption in
power can wipe out the information in your computer or printer memory.
If you place the printer on a stand, follow these guidelines:
1. Use a stand that supports at least 9 kg (19 lb).
2. Never use a stand which is slant. Always keep it level.
3. Provide enough clearance below the stand and between the printer rack and the legs of
the rack so the tractor paper flows smoothly.
4. Place cables so they do not interfere with paper feeding; secure them to a leg of the
stand if possible.
1.5 Installing the Ribbon Cartridge
1. Before installing the ribbon cartridge, make sure the printer is turned off.
Note: Never replace the ribbon cartridge when the printer is connected with
power. Printer may start to work suddenly and you may get hurt.
2. Open the window. (As shown below)
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Window
Print head
Figure 1-4 Open the window
3. Put the gap adjust lever to the highest position.
4. Slide the print head to the middle of the printer. (As shown in figure 1-4)
Note: Never move the print head while the printer is on, or it may damage the
printer. Also, if you have just used the printer, let the print head cool for a
few minutes before you touch it.
5. Please take out the ribbon cartridge from the box, hold the bottom side of the ribbon nip
and then take out the ribbon nip.
Ribbon cartridge (PRKN2056)
Ribbon knob
Ribbon core
Ribbon nip
Figure 1-5 Ribbon cartridge
6. Hold both sides of the ribbon cartridge and aim the buckles at the mounting slots of the
printer, then press it firmly until it locks in place. Put the ribbon nip between print head and
ribbon guide slice. (As shown in figure 1-6)
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Ribbon knob
Ribbon nip
Ribbon guide slice
Print head
Figure 1-6 Install ribbon
7. Turn the ribbon knob in the direction of the arrow to remove any slack from the ribbon so
it is easier to install.
8. Slide the print head from side to side several times to make sure the ribbon core is
installed in the right place.
9. Please put the gap adjust lever to the original place and close the window after the
ribbon cartridge is installed.
Note: 1. When your printing becomes faint, you need to replace the ribbon
cartridge. Otherwise, the print quality would be affected and the print
head may be damaged.
2. To remove the old ribbon cartridge, first make sure the power is turned
off, move the print head to the center of the printer. Then hold both
sides of the ribbon cartridge and lift it out of the printer. Install a new
one follow the above steps.
3. Please use the Compuprint PRKN120 ribbon cartridge only.
Manufacturer will not honor warranty when using unauthorized ribbon
cartridge.
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1.6 Connecting the Power Cord
1. Make sure the printer’s power is turned off. (The pressed down side on the power switch
with “O” mark denotes the printer is off.)
2. Make sure the voltage required by the printer matches that of your electrical outlet.
3. Plug one end of the power cord into the printer’s power supply inlet. (As figure 1-7
shown)
4. Plug the other end of the power cord into a properly grounded electrical outlet.
Power switch
Power supply inlet
Power cord
Figure 1-7 Turn off the printer
Electrical outlet
Grounding
Note: 1. If the rated voltage does not match your outlet voltage, contact your
dealer for assistance. Do not plug in the power cord.
2. Adopt the electrical outlet connecting the ground properly.
1.7 Self-test
The built-in self-test function demonstrates that the printer works properly. You can run the
test with either tractor paper or cut sheet; this section describes the easiest way of ASCII
self-test with cut sheet.
Note: You should use paper at least 210 mm (8.3 inches) wide to run the self-
test; otherwise, the print head would print directly on the platen.
1. Make sure the printer is turned off and the paper-select lever is at the cut sheet position.
Raise the rear cover.
Figure 1-8 Set paper select
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2 While holding down the TEAR key, turn on the printer. The Paper Out and ONLINE LEDs
blink which indicates the printer is out of paper.
3. Adjust the right paper guide of the rear cover to the range of the scale. Then adjust the
left paper guide to make the distance match the width of the paper. (As shown below)
Figure 1-9 Adjust the right and the left paper guides of the rear cover
4. Slide a piece of cut sheet down firmly between the right and left paper guides until it
meets resistance. The printer loads the cut sheet automatically and begins printing when
pressing ONLINE key.
Figure 1-10 Install cut sheets
Caution: Make sure the window is closed while printing.
5. Press the ONLINE key to pause the printing.
6. To end the self test, make sure the printer is not printing. Press LF/FF or LOAD/EJECT
key to eject cut sheet; then turn off the printer.
Note: If the self test did not print satisfactorily, see details in Chapter 4. If it
prints correctly, go on to the next section.
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1.8 Connecting the Printer to Your Computer
The printer configures with a parallel interface, two USB interfaces, a serial interface or an
Ethernet interface. (Please take the specific interface as standard) Connect the printer to
the computer with the correct cables. Before you begin, place the printer upright, as shown
in figure 1-12.
1.8.1 Connecting to the Parallel Interface
Parallel interface
Serial interface
Ethernet interface
USB interface
USB interface
Figure 1-12 Lay the rear part of the printer upwards
Note: Before connecting the parallel interface or the serial interface, please
make sure the power of the printer is shut down. Only after tightening
the cable, could you turn on the printer, or it would damage the printer.
1. Turn off both the computer and the printer. Plug the parallel interface cable into the
printer’s parallel interface. Squeeze the wire clips on both sides of the connector and
make the connector fixed. (Shown as figure 1-13)
Wire clips
Parallel interface cable
Figure 1-13 Connect to the parallel interface
Parallel interface
2. Plug the other end of the cable into the computer's parallel interface, and make sure it is
connected firmly.
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1.8.2 Connecting to the USB Interface
1. Plug the USB cable A end (flat shape) into the computer's USB interface.
2. Plug the USB cable B end (square shape) into the printer's USB interface (As shown in
figure 1-14).
USB interface
USB cable
USB interface
Figure 1-14 Connect to USB cable
Note: Don't impact the plug after connecting to the USB cable.
1.8.3 Connecting to the Serial Interface
1. Turn off both the computer and the printer. Plug the serial interface cable into the printer’s
serial interface. Tighten the screws on both sides of the connector and make the connector
fixed. (As shown in figure 1-15)
Screw
Serial interface
Figure 1-15 Connect to serial interface
Serial interface cable
2. Plug the other end of the cable into the computer’s serial interface, make sure it connects
tightly.
1.8.4 Connecting to the Ethernet Interface
1. Plug the RJ-45 crystal end of the Ethernet interface cable into the printer Ethernet
interface, and plug the other end into the LAN. (Shown as figure 1-16)
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Ethernet interface cable
Ethernet interface
Figure 1-16 Connect to the Ethernet interface
Note: The detailed instructions of network setting please refer to the User’s
Manual.
1.9 Installing Printer Driver
Please use the cable to connect computer with printer, then turn on the computer and the
printer, put the driver CD into the CD-ROM. Install driver by the following ways:
Auto-installing way
Double click the file “Setup.exe” in the driver disc, install driver by the following direct.
Note: Auto-install way needs the operating systems of Windows 2000 and above
and the operating systems of Window 98/ME and below are not supported.
Hand operated installing way
Note: The hand-operated installing ways of serial interface and parallel interface
are the same.
1) The installing steps of parallel interface for Windows 2000/XP/Vista are as follows:
1 Click “Start” → “Settings” → Select “Printers”.
2. Click “Add Printer”, then it pops up a window of “Add Printer Wizard”, click “Next”, then
please read the select guide carefully, such as, select “Local printer” in the “Local or
Network Printer” window, then click “Next”.
3. A window of “Select a Printer Port” pops up, select “LPT1: (Recommended Printer Port)”,
(If you need to use other ports, please select the respective port), click “Next”.
4. A window of “Install Printer Software" pops up, click “Have Disk...”.
5. A window of “Install From Disk” pops up. Please according to the operating system
environment, you should select the path as follow: CD-ROM → “Drivers” → “WIN2000
(XP-Vista-Win7)”, click “Open”, then click “OK” to return to the window of “Install Printer
Software”, click “Next”.
6. Follow the guide click “Next” gradually till the installation is finished.
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2) The installing steps of parallel interface for Windows 7 are as follows:
1. Click “Start” → “Device and Printers”.
2. Click “Add Printer”, then it pops up a window of “Add Printer Wizard”, click “Local printer”
in the “Local or Network Printer” window, then click “Next”.
3. A window of “Select a Printer Port” pops up, select “LPT1: (Recommended Printer Port)”,
(If you need to use other ports, please select the respective port), click “Next”.
4. A window of “Install Printer Software” pops up, click “Have Disk...”.
5. A window of “Install From Disk” pops up. Please according to the operating system
environment, such as Windows XP operating system, you should select the path as
follow: CD-ROM → “Drivers” →“WIN2000 (XP-Vista-Win7)”, click “Open”, then click “OK”
to return to the window of “Install Printer Software”, click “Next”.
6. Follow the guide click “Next” gradually till the installation is finished.
The USB interface installing steps for Windows 2000/XP/Vista/Win7 are as follows:
The following steps are used Windows XP as an example. There are slight differences
among different operating systems.
1. Connect with a USB cable and turn on both the computer and the printer. After the
computer find out new hardware, and a window of “Found New Hardware” pops up “Welcome to the new hardware wizard”.
2. Select the “Set from the list or specific position”, then click “Next”
3. A window of “Please choose your search and installation options” pops up, choose
“Don't search, I will choose the driver to install”, click “Next”.
4. A window of "Add Printer Wizard" pops up, click "Have Disk...”.
5. A window of “Install From Disk” pops up. Please according to the operating system
environment, you should select the path as follow: CD-ROM → “Drivers” → “WIN2000
(XP-Vista-Win7)”, click “Open”, then click “OK” to return to the window of “Add Printer
Wizard", click “Next”.
6. Follow the guide click “Next” gradually till the installation is finished.
The installing steps for Windows 98 are as follows:
(1) The installing steps with a parallel interface cable or a serial interface cable:
1. Click “Start” → “Settings” → “Printers”.
2. Click “Add Printer”, then a window of “Add Printer Wizard” pops up, select “Local
printer” in the “Local or Network Printer” window, then click “Next”.
3. A window of “Click the manufacturer and model of your printer” pops up, click “Have
Disk...”, please click “Browse”, select the path as follow: CD-ROM → “Drivers” →
“WIN98 (WINME)”, then click “OK”.
4. A window of “Install From Disk” pops up, click "OK, return to the window of “Add
Printer Wizard”, then click "Next".
5. A window of “Printer port” pops up, select “Available ports”, such as, select “LPT1:
Printer Port”, click “Next”, and then show the printer’s name. If the system is not
installed by other printer driver process, the printer is treated as default printer by the
application process of Window98 environment, click “Next”. Otherwise according to
prompt, choose the printer is default: “Yes”, click “Next”, choose “Yes-(recommended)”,
click “Finish”. A window of “Printer test page completed” pops up, click “Yes”.
6. The printer driver process is installed successfully.
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(2) The installing steps with the USB cable:
Note: 1. As the system of Windows 98/ME doesn’t have integrated USB driver
control, please install USB driver before using USB interface printing.
Then install USB printer driver.
2. If it has installed the USB driver, please install the USB printer driver
directly as the following steps.
USB driver installing steps:
1. Connect with the USB cable and turn on the printer.
2. After the computer find out new hardware and finish searching, a window of “Add New
Hardware Wizard” pops up, click “Next”.
3. A window of “Add New Hardware Wizard” — “Windows operation” pops up, choose
“Search the best driver for the device (recommended)”, and click “Next”.
4. A window of “Search for new drivers” pops up, check “Specify a location”, click
“Browse”, select the path as follows: CD → ROM → “Drivers”-“[WIN98 (WINME) \
USBdriver]”, then click “OK”.
5. Return to the window of “Add New Hardware Wizard”, click “Next”; a window of
“Windows driver file search for the device” pops up, click “Next”.
6. After the system finishing installing the file automatically, a window of “USB Print
Supported” pops up, click "Finish".
7. The printer USB driver process is installed successfully.
USB printer driver installing steps:
1. Click “Start” → “Settings” → “Printers”.
2. Click “Add Printer”, then a window of “Add Printer Wizard” pops up, click “Next”.
3. A window of “Click the manufacturer and model of your printer” pops up, click “Have
Disk...”, please click “Browse”, select the path as follow: CD-ROM → “Drivers” →
“WIN98 (WINME)”, and then click “OK”.
4. A window of “Install From Disk” pops up, click “OK”, return to the window of “Add
Printer Wizard”, then click "Next".
5. A window of “Printer port” pops up, select “Available ports”, select “JMUSB”, click
"Next", and then show the printer’s name. If the system is not installed by other printer
driver process, the printer is treated as default printer by the application process of
Window98 environment, click “Next”. Otherwise according to prompt, choose the printer
is default: "Yes", click "Next" choose “Yes-(recommended)”, click “Finish”. A window of
“Printer test page completed” pops up, click “Yes”.
6. The printer driver process is installed successfully.
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1.10 Network Settings
Please use Compuprint network setting software NetFinder to set the IP address for
Compuprint printers, which can be found in the CD or downloaded from web site:
www.compuprint.com.
Note: The network printing function needs the operation system of Windows 2000
or above.
1.10.1 Connecting Printer
Power on the printer, connect with the Ethernet interface cable which has been
connected to LAN, and look into the information of Ethernet LED to ensure the printer
has entered the normal connection.
1.10.2 Setting IP Address
Yellow LED Green LED Description
ON Blink Online
OFF OFF Offline
1. Run NetFinder Software
Double click NetFinder.exe in the PC which connects the printer in the same LAN. The
figure of the software is shown as follow:
Button description:
Exit — Exit from the software
Search — Search printers in the same LAN
Assign IP — Modify the IP address and other settings for the specified printer.
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2. Search printer
Click "Search" key in the main interface, the dialogue box appearing would begin
searching automatically and displays the status, listing a printer in the main interface if
found. The time is counting down in the progress bar (10s in total) and the search would
finish as soon as the time is over. If you need to go on searching, press “Search” button
again.
If the printer still can not be found out when the network connection is correct and in the
same network, please check whether the network fire wall on the PCis open or not. If
there is fire wall, please close it temporarily, open again after finishing searching and
setting a printer completely.
3. Setting printer’s IP address
The printer’s information is listed in the main interface, the left side of which is the model
and description and the right are the IP address and MAC address. What’s more, the
assign mode (dynamic/static) is noted behind the IP address.
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1) Correlative description for IP address settings
In order to search and set printer’s IP address conveniently for the first time, the factory
default setting is DHCP mode which assigns IP address dynamically. If there is no
DHCP server in the connected LAN and printer is set to DHCP mode as well, then it
would use the internal pre-set address (IP: 10.0.0.1, Subnet Mask: 255.255.255.0)
automatically.
It is suggested that printer’s IP set to static in actual usage, which can cut down the time
when initializing the Ethernet interface as the printer is turned on and prevent IP
conflicts (The dynamic address used in printer may conflict with another one). The
network segment part of the IP address and Subnet Mask must be the same as those of
PC connecting with a printer. For example, the address of working PC is
192.168.0.1/255.255.255.0 (IP/Subnet Mask),then which of printer should be set to
192.168.0.x/255.255.255.0(x=2~254 and should avoid the IP in used. It is not
restricted for NetFinder to search printers in the same network but different segment
parts (can not stride gateway). Relative glossary of IP address may refer to
corresponding information.
2) Setting printer’s IP address
Select the printer information to be modified (black frame appears), click "Assign IP" key.
Set the IP in the dialogue box appearing.
Check the “Use DHCP” if need to assign dynamic address, the settings above would be
disabled automatically. Please make sure there is a DHCP server in the network, or the
printer can not receive an effective IP address.
When to specify static address, uncheck “Use DHCP” and fill in “IP address”, “Subnet
Mask” and “Default Gateway”. If there is no gateway in the network, fill 255.255.255.255
in the “Default gateway”. “IP address” and “Subnet Mask” should obey the assigning
rules of local LAN (Ethernet), please enquire the administrator of networks which the
printer connects to for more details.
Click “OK” to send address setting information to the specified printer. Click “Cancel” if
you abandon the modification.
Click “Search” in the main interface again to update printer information after modifying
the printer’s IP address.
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3) Report printer’s IP address
Report the printer’s IP address, which would be used in the section “Newly-install printer
2) Click “Add printer”, then a window of “Add Printer Wizard” pops up, click “Next”.
3) A window of “Add Printer Wizard” pops up, select “Local printer” in the “Local or
Network Printer” window, and then click “Next”.
4) A window of “Select the Printer port” pops up, select “Create a new port”, and then
select “Standard TCP/IP Port” in the port and click “Next”.
5) A window of “Add standard TCP/IP Printer Port Wizard”, click “Next”.
6) A window of “Add Port” pops up, enter the IP address reported by the “Setting printer’s
IP address” in the “Printer Name or IP Address” column. Take IP address
“192.168.0.240” for example. “Port Name” is created automatically after finishing filling
in IP address.
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7) A window of “Additional Port Information Required” pops up, select “Custom” in the
“Device Type”, then click “Settings”.
8) A window of “Port Settings” pops up. Affirm that “Port name” and “Printer name or IP
address” are correct, “Protocol” is “RAW” and “Port Number” is “9100”, click “OK”.
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9) Return to “Additional Port Information Required”, click “Next”.
10) A window of “Completing the Add Standard TCP/IP Printer Port Wizard” pops up,
click “Finish”.
11) In the selection of “Manufacturers/Printers”, click “Have Disk”, and then click “Next”.
12) A window of “Install From Disk” pops up. Please according to the operating system
environment, such as Windows 2000/XP/Vista/Win7 operating system you should
select the path as follows: CD-ROM → “Drivers” → “WIN2000 (XP-Vista-Win7)”, click
“Open”, then click “OK” to return to the window of “Install Printer Software”, click
“Next”.
13) Follow the direction click “Next” gradually till the installation is finished. At this time,
2) Right click COMPUPRINT 2056 driver, click “Properties” on the window popping up.
3) A window of “Properties” pops up; click “Ports” and “Add Ports”.
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4) A window of “Printer port” pops up, select “Standard TCP/IP Port”, click “New port”.
5) A window of “Add Standard TCP/IP Printer Port Wizard” pops up, click “Next”.
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6) A window of “Add a port” pops up, import the IP address reported by the “Setting
printer’s IP address” in the “Printer name or IP address” column. Take IP address
“192.168.0.240” for example. “Port name” is created automatically after finishing filling in
IP address. Click “Next”.
7) A window of “Additional Port Information Required” pops up, select “Custom” in the
“Device Type”, then click “Settings”.
8) A window of “Port Settings” pops up. Affirm that “Port name” and “Printer name or IP
address” are correct, “Protocol” is “RAW” and “Port Number” is “9100”, click “OK”.
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9) Return to “Additional Port Information Required”, click “Next”.
10) A window of “Completing the Add Standard TCP/IP Printer Port Wizard” pops up,
click “Finish”.
11) Return to “Printer Ports”, click “Close”.
12) Return to “Properties”, make sure the network port is selected, click “Apply”, and
then click “Close”. Thus, printer’s network port setting is finished.
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Chapter 2 Control Panel
2.1 Control Panel
There are 5 keys and 3 LED indicators on the control panel. (Shown as figure2-1)
2.2 LED Description
LED OFF ON BLINK
PAPER OUT Normal ——
ONLINE —— Online Offline
The green LED denotes normal speed mode (or letter speed mode),
SPEED
the yellow LED denotes the high speed mode and the red LED
denotes the super high speed mode.
2.3 Control Panel Basic Function Description
Key Function
Figure 2-1 Control
Paper out or malfunction
ONLINE
LOAD/
EJECT
LF/FF
TEAR
SPEED
Press ONLINE key to switch between online mode and offline mode.
At the state of paper out, press LOAD/EJECT key, the paper would be fed
to the printing home position automatically when the paper is at the ready
position. In the tractor paper mode and press LOAD/EJECT key, the paper
would eject one page when it is at the tear position or just load paper.
When it is at other positions, press LOAD/EJECT key, the tractor paper
would eject one line, Alternatively, hold the LOAD/EJECT key down, the
printer would eject one page of tractor paper. If in the cut sheet mode,
press the LOAD/EJECT ke
If the paper is at the print position, press the LF/FF key in the sleep or
offline mode, the printer would feed the paper one line. Alternatively, hold
the LF/FF key down, the printer would feed one page of tractor paper or
eject the cut sheet.
In the tractor paper mode, in the sleep or offline mode, press TEAR key to
switch between the tear position and the printing home position.
In the offline mode, pressing SPEED key can switch among normal speed
mode (or letter speed mode), the high speed mode and the super high
speed mode.
, the paper would entirely eject from the printer.
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Note: Print speed is divided into Normal print mode (letter mode or normal
Note: When using tractor paper, if paper is out, please press LOAD/EJECT key
speed mode), the high speed mode and the super high speed mode.
If Letter mode is set through online aptitude parameter setting or menu
setup mode, press SPEED key on the control panel when offline, print
speed will switch among letter mode, high speed mode and super high
speed mode.
If any other mode (not including letter mode) is set through online aptitude
parameter setting or menu setup mode, press SPEED key on the control
panel when offline, print speed will switch among normal speed mode,
high speed mode and super high speed mode.
or LF/FF key to feed paper after loading paper again.
2.4 Other Function Descriptions of Control Panel
2.4.1 In the Tractor Paper Mode
TEAR
1. In the offline mode, if the paper is at the print position, press TEAR key and the printer
feeds paper to the tear position.
2. In the offline mode, if the paper is at the tear position, press TEAR key and the printer
ejects paper to the next page or to the printing home position of the current page.
LF/FF
In the offline mode, if the paper is at the print position, press the LF/FF key (less than 0.5
second), the printer would feed the paper one line based on current line spacing setting.
Alternatively, hold the LF/FF key down, the printer would load one page of tractor paper. LOAD/EJECT
1. When the paper is at the ready position, press LOAD/EJECT key, the paper would be fed
into the printing home position automatically.
2. When the paper is at the printing home position, press LOAD/EJECT key in the offline
mode, the paper would return to the ready position.
3. When the paper is at the general print position (not the printing home position), press
LOAD/EJECT key in the offline mode (less than 0.5 seconds), the paper ejects one line.
Alternatively, hold the LOAD/EJECT key down, the printer would eject one page of tractor
paper if the eject-able page length is more than one page. If the paper eject-able length is
less than one page, the paper would return to the ready position.
4. When the paper is at the tear position, press LOAD/EJECT key, the printer would eject one
page of tractor paper.
ONLINE
1. If the printer has loaded paper in the offline mode, press this key to enter ONLINE mode,
the ONLINE LED is on and the printer enters the print mode.
Press this key in the online mode, the printer is offline, ONLINE LED blinks and the printer
can not print.
2. If the paper is at the tear position in the offline mode, press ONLINE key, the printer would
go back to the printing home position of the current page or that of the next page.
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2.4.2 In the Cut Sheet Mode
LF/FF
If the paper is at the print position in the offline mode, press the LF/FF key (less than 0.5
second), the printer would feed the paper one line based on the current line spacing setting.
Alternatively, hold the LF/FF key down, the printer would eject the paper until the cut sheet is
entirely ejected.
LOAD/EJECT
If the paper is at the print position in the offline mode, press the LOAD/EJECT key, the paper
would be entirely ejected from the printer.
ONLINE
If the printer has loaded paper in the offline mode, press the key to enter ONLINE mode, the
ONLINE LED is on and the printer enters the print mode.
Press this key in the online mode, the printer is offline, ONLINE LED blinks and the printer
can not print.
2.4.3 Print Speed
The setting method of the print speed:
In offline mode, press the SPEED key to switch the print mode among Normal Speed mode,
High Speed mode and Super High Speed mode. The green LED denotes normal speed
mode, the yellow one denotes the high speed mode and the red one denotes the super high
speed mode.
2.4.4 Copy Setup Mode
Printer will turn on the Copy mode automatically when the gap adjust lever is set to 3 (or
higher).
In order to improve the copy definition when using multi-ply paper, you can select the copy
capability through the following steps:
1. In Online mode, long press SPEED key + TEAR key for about 3 seconds, after the printer
beeps three times, the PAPER OUT LED and ONLINE LED blink at the same time, and the
printer would present one beep every one or two seconds which indicates the printer has
entered Copy setup mode.
2. The SPEED LED indicates the current Copy setup mode:
Green denotes the quiet mode; Orange denotes the normal mode and Red denotes the
copy mode.
3. In Copy setup mode, press LF/FF key can switch the printer among quiet mode, normal
mode and copy mode.
4. After setting the Copy setup mode. Long press SPEED key + TEAR key for about 3
seconds, the printer beeps 3 times, which indicates the printer saves the setting and exits
the Copy setup mode.
5. You could also set Copy setup mode through driver or menu setup mode. (See details in
User's Manual)
2.4.5 Micro-Adjust of the Printing Home Position and the Tear Position
Operation steps of adjusting the printing home position: (the printing home position of cut
sheet is separated with that of the tractor paper. The following uses tractor paper as an
example)
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1. Turn on the printer. Pull the paper-select lever to tractor paper mode, press LOAD/EJECT
key to load tractor paper.
2. Press ONLINE key to ensure the ONLINE LED blinks. Hold on pressing ONLINE key for
about 3 seconds till the printer beeps once. The ONLINE LED and PAPER OUT LED blinks
alternately.
Note: Don't press SPEED key now, or the printer can’t enter the micro-adjust mode.
3. Press LF/FF and LOAD/EJECT keys to adjust the printing home position.
4. Press the ONLINE key again to save and quit the alternate mode after finishing adjusting.
The operation step of adjusting the tear position is generally the same with that of the
printing home position. But the exclusive difference is pressing TEAR to feed paper to the
tear position after installing the tractor paper.
2.4.6 Feed Paper to the Tear Position
Note: Don't revolve the paper feed knob when the printer is in the process of the
micro-adjust.
Note: The adjustable range of printing home position is from -18/60 inch to
+60/60 inch (based on the factory default setting).
The adjustable range of tear position is from -15/60 inch to +15/60 inch
(based on the factory default setting).
1. Turn on the printer; hold the ONLINE key for 3 seconds when offline till the ONLINE
LED blinks with a beep.
2. Hold the TEAR key for 3 seconds that you can switch the function of feeding paper to
the tear position to ON or OFF automatically.
2.4.7 Other Functions of the Control Panel
KEY FUNCTION
Print current setting mode; If long press the
ONLINE + POWER
POWER + LOAD/EJECT
TEAR + POWER
TEAR + LF/FF + POWER
LF/FF + POWER
LOAD/EJECT+ LF/FF keys down in online mode, the
printer would enter menu setup mode.
Chinese self-test mode
ASCII self-test mode
Hex dump mode
Pin test mode, which is to test whether the print pins are in
good condition.
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2.5 Paper Select Lever
Paper select lever is to set the printing mode for cut sheet or tractor paper. For cut sheet,
you need to pull the paper select lever to the position for cut sheet before loading. For tracor
paper, pull the paper select lever to the position for tractor paper before loading.
Figure 2-2 Paper select lever
2.6 Paper Feed Knob
The paper feed knob is used to feed paper or eject paper manually. In general, it’s better not
to use it.
2.7 The Gap Adjust Lever
Please adjust the gap adjust lever according to the paper thickness. The factory default setting is
suitable for standard office paper.
1. Install the printer as the description in chapter 1, connect the printer to your computer and
install the driver correctly.
2. Load the correct type of paper.
3. Set the printer if necessary.
4. Send the print command to the printer to print.
3.1 Loading the Paper
In addition to printing on cut sheet and tractor papers, your printer can also print on a wide
variety of paper types, including multi-ply paper, labels and envelopes.
Caution: When printing on multi-ply paper, the print force is stronger as the
Please make sure the printing contents are all within the printable area while printing. The
correlative printable area, see the Appendix A for reference.
3.1.1 Loading Cut Sheet
paper is thicker than other common paper. Please make sure the
printing are entirely within the printable area or it can damage the print
head.
1. Make sure the printer is powered off, and open the window of the printer, refers to chapter
Gap Adjust Lever of this manual, pull the gad adjust lever to cut sheet position according
to the paper type.
Figure 3-1 Adjust the gap adjust lever
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2. Close the window, and pull paper select lever toward the cut sheet position.
Figure 3-2 Adjust the paper select
3. Raise the printer rear cover to the proper position (shown as figure 3-3), then turn on the
printer.
Rear cover
Figure 3-3 Adjust the position of the rear
4. Slide the right paper guide of the back cover to the range of the scale. Then adjust the left
paper guide to make the distance match the width of the print paper. (Shown as below)
Figure 3-4 Adjust the right and the left paper guides
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5. Slide a piece of cut sheet down firmly between the right and left paper guides until it
meets resistance. The printer loads the sheet automatically. (Shown as below)
6. Adjust the printing home position according to the steps of Chapter Micro-Adjust of the
Printing Home Position and the Tear Position if necessary.
3.1.2 Loading Tractor Papers
Note: Don’t feed the paper with paper feed knob, or it would influence the
consistency of paper-in position.
Figure 3-5 Install cut
For tractor paper, please refer to the following guide:
1. Make sure the printer is powered off, and open the window of the printer, refers to
chapter Gap Adjust Lever of this manual, pull the gad adjust lever to tractor paper
position according to the paper type.
Figure 3-6 Adjust the gap adjust leve
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2. Close the window, and set paper select lever toward the tractor paper position.
Figure 3-7 Adjust the paper select leve
3. Pull up the right handle of the tractor to loosen the right tractor. (Shown as below)
Right handle
Right tractor cover
Figure 3-8 Loosen the right tractor
4. Slide the right paper guide referring to the scale on the printer. The printer can print to the
right of the scale 0. Push the right handle of the tractor to lock it in place. Then slide the
left paper guide to match the width of your paper, but do not lock it. Move the paper
support so it is midway between the tractors. (Shown as below)
Figure 3-9 Adjust the distance between the right and left
5. Make sure the paper edge is clean and straight. Open the right and left tractor covers. Fit
the first holes of the paper over the tractors pins and then close the tractors covers. Slide
the left tractors to remove any slack from the paper and lock it in place (Shown as below).
Now the paper is in the ready position.
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Note: Only when the printer is off and the jammed paper is removed, can the
6. Make sure the printer window is closed. Turn on the printer, and press LOAD/EJECT key
to feed paper. You can adjust the printing home position according to chapter Micro-Adjust
of the Printing Home Position and the Tear Position. When the printer receives data, it
begins printing automatically.
Note: Do not use the paper feed knob to adjust the paper-in position due to the
7. When you finish printing (the printer receives no data for several seconds) the printer
feeds the perforation of the tractor paper to the edge of the printer cover so that you can
tear off easily.
8. If the perforation and the edge of the printer cover do not match, you should adjust the
tear off position following the steps in chapter Micro-Adjust of the Printing Home Position
and the Tear Position, after adjusting, tear down the paper. When the printer receives print
data, the paper automatically feeds back to the printing home position and begins to print.
How to switch tractor paper to cut sheet
Firstly, tear down the printed tractor paper, then hold LOAD/EJECT key down
continuously to eject the paper in the offline mode. Pull the paper select lever to the cut
sheet position, and load the cut sheet according to chapter Loading Cut Sheet.
paper feed knob on the right side of the printer be used. Otherwise, the
printer may be damaged and printing home position may be changed.
micro-range is limited. When the adjustment exceeds the up-limit or
down-limit, the beeper beeps and the position can not be adjusted further.
The position is in effect before next adjustment. (The margin set in the
software can cover this adjustment, so you had better adjust the printing
home position with the software.)
Note: Set the auto tear off function ON in the Menu Setup Mode. Otherwise, the
printer does not feed the perforation to the edge of the printer cover.
Caution: Make sure the printed tractor paper is tore off before ejecting from the
printer, as too many pages ejected could cause paper jammed.
Figure 3-10 Install the tractor paper on the tractors
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3.1.3 Loading Multiply Papers
The installing ways of multi-ply papers and tractor paper are the same. Just pay attention to
the following tips:
1. Mus lift up the rear cover refer to the figure below, otherwise, it may cause paper jam
during printing.
2. Never load multi-ply papers joined by metal staples, tape, or continuous gluing.
3. Avoid printing beyond the printable area of multi-ply papers, or it may damage the print head (See
Appendix for details).
Figure 3-11 Raise the rear cover
3.1.4 Loading Labels
The installing ways of label and tractor paper are the same. Keep these tips in mind:
1. Set the gap adjust lever to position “1”.
2. Make sure the printout stays entirely within the printable area or the print head may be
damaged. (See the Appendix for specifications.)
3. Labels are especially sensitive to temperature and humidity, so please use them only
under normal operating conditions.
4. Do not leave labels in the printer while doing other jobs, or they would curl around the
platen and cause paper jam when you resume printing.
5. Remove the labels from the printer, tear off the fresh supply at the rear of the printer; and
then press LF/FF key to advance the remaining labels out of the printer.
Caution: Never feed labels in and out through the printer; they can easily peel
off the mount and jam the printer. If a label does stick inside the
printer, contact your dealer.
3.1.5 Loading Envelopes
The method of loading envelopes is generally the same with that of the cut sheet. Just pay
attention to the following tips:
1. Before loading an envelope, set the gap adjust lever to position 4 or 5.
2. Insert the envelope into the printer rear cover (as shown below), push it down gently until
it feeds into the printer.
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Figure 3-12 Loading the envelope
3. Make sure the printout stays entirely within the printable area or the print head may be
damaged (See the Appendix for specifications). It’s a good idea to print a test sample
using a normal single sheet of paper before you print on the envelopes.
4. Use envelopes only under normal temperature and humidity conditions.
3.2 Changing the Printer Settings
3.2.1 Setting Printer Parameter Through the Control Panel
1. Press the ONLINE key on the control panel while turning on the printer. The print head
returns with the printer beeping once. If the ONLINE LED and the PAPER OUT LED
blink at the same time, it indicates that there is no paper.
2. Set the paper select lever to the proper position. (If in cut sheet mode, the paper select
lever should be in the cut sheet position, otherwise, it should be in the tractor paper
position.)
3. After loading paper, in cut sheet mode, the printer would print out the Current Setting
Report automatically. In tractor mode, after install the paper to the tractor, press
LOAD/EJECT key, the printer would load paper to the printing home position and start to
print the Current Setting Report.
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Compuprint 2056
Current Setting
VX.X XXX XXXX/XX/XX SN: XXXXXXXXXXXXXXXXXXXX
FONT
ENG PITCH
CHI PITCH
LINE SPACING
FORM LENGTH
FORM LOCK
L_SPACING LOCK
PAGE SKIP
COMPRESS PRINT
LANGUAGE
EMULATION
PRT-QUALITY
PRINT DIR BI-DIR UNI-DIR
CHAR.MODE
INTL CHAR SET
SPAIN 1 JAPAN NORWAY DENMARK 2 SPAIN 2 LATIN AM KOREA
GRK 437 GRK 851 GRK8859-7 GRK 1253 ARAB NLS ARAB EXT WIN LAT1
WIN LAT2 ISO LTN1 ISO LTN2 TUR8859-9 ISO LTN9 KBL LATIN 7
COPY MODE QUIET
AUTO LF
TEAR OFF OFF
TEAR POS
COVER OPEN OFF
BLACK MARK
PIN SWITCH
BAUD RATE
PARITY
DATA BIT
STOP BIT
PROTOCOL
Please press the ONLINE key to enter the online status,
the hole down the LF/FF key and PARK/LOAD key for 3 second to enter SETUP MENU SYSTEM.
PIN TEST
01 02 03 04 05 06 07 08
09 10 11 12 13 14 15 16
17 18 19 20 21 22 23 24
ORATOR
3 INCH 3.5 INCH 11/3 INCH 4 INCH5 INCH5.5 INCH 6 INCH
7 INCH8.5 INCH
19200 BPS
XON/XOFF
SANS SER COURIER PRESTIGE SCRIPT OCR-B OCR-A
12 CPI 15 CPI PROPORTIONAL
7.5 CPI
8 LPI
A4 12 INCH
ON
ON
ON
ON
CHINESE
IBM
LETTER
CHINESE
FRANCE GERMANY U.K. DENMARK 1 SWEDEN ITALY
MULTL PORTUGAL GANADA NORWAY EAST EURO CYRILLIC
ON
BY CONTBY CONT1 BY CONT2 BY CONT3 FORM LEN
ON
ON
ODD EVEN
7 BIT
2 BIT
COPY
4800 BPS 2400 BPS 1200 BPS
Figure 3-13 Current menu setting
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Note 1. The items printed in shadow are the current settings.
2. When select the compress printing in the setup menu, high speed
printing is invalid.
3. Black mark function is optional. It can be set up according to the
customers’ requirement. If the fittings of black mark do not install, the
black mark item should be closed.
4. Printer would print out the menu according to the selected interface.
1. Make sure the printer is in online mode. (ONLINE LED is on), holding the LOAD/EJECT
+ FF/LF keys for 3 seconds at the same time.
The PAPER OUT LED and ONLINE LED would blink twice simultaneously which
indicates that the printer enters the menu setup system.
The title and main menu are printed out firstly (as the following figure shown), the
default settings are underlined. Print head stays under the current default item.
Compuprint 2056
SETUP MENU SYSTEM
Use the LOAD/EJECT key to point the print head to the desired setting.
Use the LF/FF key to confirm the current setting.
Use the ONLINE key to go back to the previous menu (Press and hold the
ONLINE key to go back to the main menu).
Press and hold the TEAR key to save settings and exit.
Current settings are New settings will be FILLED.
Figure 3-14 Menu setup
2. Using the following keys to modify the menu setting:
LOAD/EJECT Select the menu option or menu setting value.
LF/FF Enter submenu or confirm menu setting value.
Note: The newly set item would be shown in FILLED.
ONLINE Return to the upper menu (Hold on pressing ONLINE key would
return to main menu directly).
TEAR Save the settings and exit the menu setup system.
3. Give up the settings modified; just turn off the printer directly. If you need to save the
newly setting, hold on pressing TEAR key to save and exit the menu setup mode.
4. Turn off and restart the printer, newly settings are in operation.
3.2.2 Online-aptitude Parameter Settings
COMPUPRINT 2056 supports the function of online-aptitude parameter settings, which
can be set in the PC with the driver installed in.
The concrete setting steps are shown as follows:
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1. Make sure that the computer and the printer are connected with the USB cable and both
the computer and the printer are turned on, the printer should be in normal working
condition as well.
2. Under the operation systems of WIN 2000/WIN XP/VISTA/WIN7, Click “Start” →
“Settings” → “Printers” and open the window of “Printers”.
3. Under the operation system of Windows 8, click “Desktop” in the main panel firstly, and
then double click and enter the window of “Control panel”, click “Hardware and Sound” to
find “Devices and printers”, at last, open the window of “Devices and printers”.
4. Right click “COMPUPRINT 2056”, select “Properties”.
5. Click “Printer settings” in the Properties page and open the window of “Printer settings”.
6. Printer settings are classified into three levels: the first level is the normal items, the
second level is maintenance items and the third level is non-driver settings. Items shown
in Printer Settings are normal items; Click Printer maintenance button in “Printer
settings”, the items which in the popped up window of “Printer maintenance” are the
maintenance items; Click Non-driver print setup button in “Printer maintenance”, the
items which in the popped up window of “Non-driver print setup” are the non-driver
settings.
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6. The left side of each items is the parameter icon, the top right is the item name and the
bottom right is the current setting. The current settings of the printer will be loaded
automatically when opening each parameters settings window. If the printer isn’t online
or uses the wrong port, the current settings will be blank, therefore, please make sure
the printer is in ONLINE mode and the printer should connect the computer with the
correct port.
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7. When setting the parameter, please click the parameter icon firstly to open the
parameter setting window. In the parameter setting window, there are parameter
items, item explanation and control buttons. After selecting the corresponding
parameter, click “Set”, the printer will change the setting at the moment it receives the
changed command. Click “Cancel” to return to the upper window. Click “Default” can
show the default setting of this item.
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8. If you need to change multi-items, please refer to the upper steps to modify them one by one.
9. After finishing setting, click “OK” to exit the Properties window.
3.3 Printer Setting Description
Terms Description
Specify a kind of ASCII fonts to print when printer receives character printing
FONT
ENG PITCH Specify the ASCII character spacing in characters per inch (cpi).
CHI PITCH Specify the Chinese character spacing in characters per inch (cpi).
LINE SPACING
FORM LENGTH
FORM LOCK
L_SPACING LOCK
PAGE SKIP
COMPRESS PRINT
task. If the print data with font instruction, printer gives priority to print data
instruction. (Only valid when CHARACTER MODE is choosing ASCII)
Specify the line spacing in lines per inch (lpi).If the print data with vertical pitch
instruction, printer would give priority to print data instruction.
Specify the page length of the form to be used, for both cut sheet and
continuous paper. Printer feeds to next page according to the specified page
length. If the print data is with page length instruction, printer would give priority
to print data instruction.
After selecting this function on, the page length setting would be locked. Printer
feeds to next page according to the current setting value and would not be
affected by the page length instruction of the print data.
After selecting this function on, line spacing setting would be locked. Printer
feeds the paper according to the current setting parameter and is not affected
by the line spacing instruction of the print data.
After select this function on, printer would leave one inch (25.4mm) margin at
the perforation of the tractor paper automatically. If the print data is with page
margin instruction, printer would give priority to print data instruction.
After selecting this function on, printer would print out transverse compressed
content according to the specified percentage in normal speed. When autocompress mode is selected, printer would detect paper width automatically and
choose the proper percentage to print.
LANGUAGE Specify the printer menu language as English or Chinese.
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Terms Description
EMULATION Specify printer's control commands.
Choose the printing quality to normal or LQ, when setting to LQ, printer will print
in the highest printing quality.
PRT-QUALITY
Note: Letter Quality is only valid when the printing speed is
normal.
PRINT DIR
CHAR. MODE
INTL CHAR SET
CHARACTER SET Specify character set as Italic Character or Graphic Character.
CODE PAGE
COPY MODE According to customer's printing requirement, select the printing capability.
AUTO LF
TEAR OFF
TEAR POS
COVER OPEN
BLACK MARK
Select the printing direction of the print head: unidirectional, bidirectional or
selected via software.
Select ASCII or Chinese character mode to print when printer receives
character printing task.
Specify the printer internal character set according to different using
circumstances of international characters.
Select the code page according to different national characters use
circumstances.
If this function is on, printer would advance the paper one line automatically
after receiving every carriage return instruction.
After select this function on, when the printer has finished printing, paper would
be fed to the set tear off position automatically, and you should tear off the
paper manually.
Specify the compensated value to aim the continuous paper gap at the tear off
bar of printer.
After select this function on, if the window is open, printer would stop printing
with an alarm.
After select this function on, printer would carry out black mark detect
instruction so that to make the vertical positioning printing precisely. (Bills or
papers should have black mark on the printed side)
PIN SWITCH
BAUD RATE Specify the printer serial data transfer rate.
PARITY Specify the parity bit for serial data transfer.
DATA BIT Specify the serial data bits.
STOP BIT Specify the serial data transfer stop bit.
PROTOCOL
PIN TEST
After select this function on, printer would switch different pins to print table line
automatically.
Specify the protocol of printer serial data transfer as software control
(XON/XOFF) or hardware control (DTR).
Select the broken pin. Printer would automatically replace it with other pin to
print.
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3.4 Restore the Factory Default Settings
1. Hold on pressing the TEAR, LOAD/EJECT and LF/FF keys on the control panel at the
same time while turning on the printer. The PAPER OUT and ONLINE LEDs on the
control panel blink 3 times simultaneously and the printer beeps twice to confirm that
printer’s settings have been reset.
2. Loosen the keys and switch the printer off and turn it on again.
3. After these steps, the printer restores the factory default settings
Note: After restoring all the factory default settings, network setting parameters
resume default value at the same time.
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Chapter 4 Troubleshooting
You may encounter some problems while operating your printer. Please refer to this chapter for
solution.
You can check the operation of your printer using the self test. See “Printer self-test
function” on chapter Self-test. If the self test works properly, the problem probably lies in the
computer, the software, or the interface cable. If the self test does not work, contact your
dealer or qualified service person for assistance.
Note: Press LOAD/EJECT key while turning on the printer, you can run the
Chinese self test.
Press TEAR key while turning on the printer, you can run the English self
test.
If you are an experienced user or a programmer, you can print a hexadecimal dump to
isolate communication problems between the printer and computer. To print a hex dump:
1. Firstly to install paper and turn off the printer. Next, hold down the LF/FF and TEAR
keys while you turning on the printer.
2. Send data to the printer. The printer prints all the codes it receives in hexadecimal
format.
4.1 Problems in Power Supply
Power is not being supplied normally.
Phenomenon 1: The LEDs on the control panel are off, and the printer has no action.
Solutions:
1. Check that the power cord is properly plugged into the electrical outlet.
2. If the electrical outlet is controlled by an outside switch or automatic timer, use another
outlet.
3. Plug another electrical device, such as a lamp, into the outlet to determine whether the
outlet operates properly.
Phenomenon 2: The LEDs blink temporarily and then go off. The LEDs stay off even
when the power is turned on again.
Solutions: Check whether the printer’s rating voltage matches with the electrical outlet. If
not, unplug the power cord immediately and contact your dealer or a specified
Compuprint authorized service center or Compuprint Support for advice. Do
not plug the power cord to the electrical outlet again.
4.2 Problems in Printing
The printer does not print.
Phenomenon 1: The ONLINE LED is on but nothing is printed.
Solutions:
1. Check whether the Driver is installed properly for your printer, as described on chapter
Installing the Printer Driver. Check the driver’s printer settings.
2. Check both ends of the interface cable. Make sure the cable meets both the printer and
computer specifications.
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Phenomenon 2: The ONLINE LED and PAPER OUT LED blink, the printer beeps once.
Solutions: The printer may be out of paper. Load paper in the printer.
Phenomenon 3: The printer sounds like it is printing, but nothing is printed.
Solutions:
1. The ribbon cartridge may not be installed properly. See chapter Installing the Ribbon
Cartridge.
2. The ribbon may be worn out. Replace the ribbon.
3. The gap adjust lever may be too high. If so, please set the gap adjust lever to the
corresponding position according to the paper thickness.
4. Check if the printer entered the overheating protective state.
Phenomenon 4: The printer makes strange noise while printing.
Solutions: Turn off the printer and check for a paper jam, a ribbon jam, or other problems.
Phenomenon 5: The beeper beeps some times and the ONLINE LED is off.
Solutions:
1. Switch off the printer and power it on again.
2. If the ONLINE LED stays off, check for a paper jam or ribbon jam. If it does, turn the
printer off and clear the jam.
3. If an error occurs when you switching between cut sheet and tractor paper, make sure
the paper select lever is in the correct position.
4. If the printer still does not work correctly, turn off the printer and contact immediately your
dealer or a specified Compuprint authorized service center or Compuprint Support for
advice
The print is faint or uneven
Phenomenon 1: Printed characters have parts missing at the top or bottom.
Solutions: The ribbon cartridge may not be installed properly. See chapter Installing the
Ribbon Cartridge.
Phenomenon 2: The printout is faint.
Solutions: The ribbon may be worn out. Replace the ribbon as described on chapter
Installing the Ribbon Cartridge.
The ribbon can not move smoothly.
Solutions: The ribbon may be worn out. Replace the ribbon as described on chapter
Installing the Ribbon Cartridge.
Dots are missing in printed characters or graphics
Phenomenon 1: A line of dots is missing in the printout.
Solutions: The print head may be damaged. Stop printing and contact your dealer or a
Compuprint technical support to have the print head replaced.
Phenomenon 2: Dots are missing in random positions.
Solutions: The ribbon may be damaged. Replace a new one.
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Printed characters are not what you expected
Phenomenon 1: The fonts or characters you sent with your software can not be
printed out.
Solutions: Check whether the driver is correctly installed for your printer. For instructions,
see chapter Installing the Printer Driver.
Phenomenon 2: The font selected on the control panel can not be printed.
Solutions: Your software may override your control panel setting. Use the font setting in
your software program.
The print position is not what you expected
Phenomenon 1: The original print position is not correct or the bottom part of one
page is printed at the top of the next page.
Solutions:
1. Refer to the chapter Micro Adjust of Printing Home Position and Tear Position to adjust
the printing home position.
2. Check the page length set by your software and adjust it in the software or in the printer
to match the paper length.
Phenomenon 2: Regular gaps occur in the printout.
Solutions: Page skip function may be on. Set page skip function to off in the Menu setup
mode.
4.3 Paper Handling
Cut sheet do not feed properly
Phenomenon 1: Paper does not feed.
Solutions:
1. Tractor paper may be left in the printer. Remove the tractor paper. Set the paper select
lever to the cut sheet position. Insert a new sheet.
2. If there is no tractor paper in the printer and the paper select lever is in the proper
position, maybe the sensor can not detect paper. Try to move the paper a little
leftwards to make sure it touches the paper sensor.
Phenomenon 2: Paper feeding is skew or paper jam occurs
Solutions: Turn off the printer and remove the jammed paper. Reinsert a piece of cut
sheet straightly into the paper guide, and adjust the paper guide to match with
paper width. Make sure that the printer window is closed, and power it on
again.
Phenomenon 3: Paper does not eject completely.
Solutions:
1. Press the LOAD/EJECT key to eject the page.
2. Make sure the printer window is closed.
3. (The paper may be too long) Check whether the paper used meets the specifications
specified in the Appendix, and the using paper must be within the specified range.
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Tractor paper does not feed properly
Phenomenon 1: The tractor does not feed the paper.
Solutions:
1. Check that the paper select lever is pulled forward to the tractor paper position. If not,
move the lever to the correct position.
2. If this problem still can not be solved, the paper may peel off the tractor. Reattach the
paper to the tractor.
Phenomenon 2: Paper feeding is crooked or paper jam occurs
Solutions:
1. Make sure the location of the tractor paper do not block the feeding.
2. Make sure your paper is located within 1 meter (3 feet) from the printer.
3. Make sure the printer window is closed.
4. Make sure the tractors positions are correct. Position the right tractor at the triangular
guide marks.
5. Check that the holes on both sides of the paper are aligned with each other. Also, make
sure the tractors are locked and their covers are closed.
6. Check whether the paper specifications meet the standard request according to
Appendix A.
Phenomenon 3: The paper does not eject completely.
Solutions:
1. May be the page length is too long. When using the tractor, tear off the paper having
entered the printer, then press the LF/FF key to feed the paper forward. When using the
tractors, tear off the last printed paper, then press the LOAD/EJECT key to feed the
paper backward.
2. Please make sure the paper length is within specified range. (Refer to the paper
specifications in Appendix A)
Phenomenon 4: When you switch between cut sheet and tractor paper, printer beeps
some times and the ONLINE LED is off.
Solutions: There is paper left in the paper feed path while you change the paper select
lever position. Pull the paper select lever to the previous position and eject the
paper. Then change the paper select lever position again.
4.4 Alignment Adjust Mode
Enter the alignment adjust mode to improve the print quality when the printer has been
used for a long time.
Note: 1. When the gap adjust lever is in the position of 3 or above, the printer
enters copy mode automatically. Users can set the gap adjust lever
according to specific paper type (cut sheet or tractor paper), then adjust
the alignment as the steps below.
2. You must use the 80 columns tractor paper when adjusting alignment.
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Alignment adjustment includes normal print mode adjustment and copy mode adjustment.
Alignment test and adjusting procedure of normal mode adjustment:
1. Turn on the printer, and then install 80 columns tractor paper correctly.
2. In the online mode, press and hold on the LOAD/EJECT key and TEAR key until the
PAPER OUT and ONLINE LEDs blink simultaneously, the printer enters the alignment
adjust mode and print out the DPI alignment setting.
3. After entering the alignment adjust mode, press the following keys to adjust the degree
of make columns:
EJECT/LOADEach press on this key, the even line would move left with one step
(the adjusted value is increased)
Press ONLINE key to check the result.
LF/FF Each press on this key, the even line would move right with one step (the
adjusted value is decreased)
Press ONLINE key to check the result.
TEAR Switch to the next DPI adjust state
ONLINE Store and print the current settings
4. Restart the printer and exit the alignment adjust mode.
Alignment test and adjusting procedure of copy mode adjustment:
1. Turn on the printer, and then install 80 columns tractor paper correctly.
2. In the online mode, press and hold on the LF/FF key and TEAR key until the PAPER
OUT and ONLINE LEDs blink simultaneously, the printer enters the alignment adjust
mode and print out the DPI alignment setting.
3. After entering the alignment adjust mode, press the following keys to adjust the degree
of make columns:
EJECT/LOADEach press on this key, the even line would move left with one step
(the adjusted value is increased)
Press ONLINE key to check the result.
LF/FF Each press on this key, the even line would move right with one step (the
adjusted value is decreased)
Press ONLINE key to check the result.
TEAR Switch to the next DPI adjust state
ONLINE Store and print the current settings
4. Restart the printer and exit the alignment adjust mode.
Note: Alignment adjust mode would affect the printing quality, think it over
before adjusting and be strict to the instructions while adjusting.
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Chapter 5 Printer Maintenance and Technical Service
5.1 Cleaning the Printer
Cleaning periodically and the cleaning tool
Figure 5-1 Cleaning the
Carriage shaft
Periodical cleaning: Every 3 months or 300 working hours
Cleaning tool: Dry cloth (Use soft cloth to clean metal parts)
Cleaning carriage shaft
There is a layer of oil covered on the carriage shaft which guarantees the carriage runs
smoothly. But the oil is easy to absorb dust, please clean the dust with soft cloth first, and
then add proper lube (NYE180 lube of NYE Company is recommended), move print head
back and forth to make lube scattered.
Cleaning the paper feed path
Wipe off the wasted paper, clean dirt and dust.
Note: 1. Turn off printer and pull out the power cord before cleaning.
2. Being used under dust circumstance, the carriage shaft may stack
much dust and affect the print quality. Please shorten the cleaning
period.
3. Print head and the surrounding part may be high temperature after
using. Please avoid cleaning it at the moment.
4. Please use a soft cloth for cleaning, do not use combustible solvent.
5.2 Contact the Technical Service Centre
If malfunction occurs and cannot be solved through the operation shown in 4.2, the
components of the printer are damaged during using or you need to buy some
consumables, please contact the nearest technical service centre.
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Appendix A Specifications
A.1 General Specification
Item Description
Printing
method
Print direction Bidirectional logic seeking
Printing width 80 columns (10cpi) / 203.2 mm
Print speed
Print head
Resolution 360 x 360 dpi (Max.)
Character set
24-pin Dot Matrix Impact Printer
Speed
Letter 102 CPS
Normal speed 150 CPS
High speed 300 CPS
Super high speed 400 CPS
Pin dots: 24 Pins
Diameter of wire: 0.22 mm
ASCII: 17 international character sets (U.S.A, France, Germany, U.K.,
Denmark I, Sweden, Italy, Spain I, Japan, Norway, Denmark II,
Spain II, Latin America, Korea, LEGAL, Holland, Turkey)
Note: In high speed mode or super high mode, printer would
EAN-13, EAN-8, Interleaved 2 of 5, matrix 2 of 5, industry 2 of 5, code 39,
code 128 B, code 128 C, NW-7
ASCII: 10 CPI, 12 CPI, 15 CPI, proportional
152.4 mm/s
automatically change the ASCII font to Draft when printing
ASCII characters.
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Item Description
This printer can be configured with the following interfaces:
Parallel Interface: Centronics (IEEE1284 NIBBLE)
USB Interface 1: 2.0 Full-Speed
USB Interface 2: 2.0 Full-Speed
Interface
Serial Interface: RS-232C
Ethernet Interface: 10/100Base-T
Note: Only when the product is unconnected with outer power
supply, it can achieve zero energy consumption state.
Temperature: 5 ~ 35℃
Humidity: 25 ~ 80%RH (No condensation)
Temperature: -40 ~ 55℃
Humidity: ≤93%RH (40℃, No condensation)
Certificate
Note: All the technical instructions in this user's manual are the laboratorial
measurements which achieved under national standard store and work
environment (room temperature), the measuring paper accords with the
specification in this user's manual.
CE Certificate
CCC Certificate
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A.2 Interface Specifications
Your printer can be equipped with a parallel interface, two USB interfaces, a serial
interface or an Ethernet interface. The printer switches automatically to the appropriate
interface when it receives data.
A.2.1 Parallel Interface
The parallel interface has the following characteristics:
Data format:
Synchronization:
Handshaking:
Signal level:
8-bit
/STROBE pulse
BUSY and /ACKNLG signals
TTL compatible
Figure A-1 Parallel interface connector pin
A.2.2 USB Interface
The following table provides the standardized contact terminating assignments by
number and color for Series “A” and Series “B” connectors of Full-speed USB 2.0.
Contact Number Signal Name Color
1 VBUS
2 D-
3 D+
4 GND
2 1
3 4
Figure A-2 USB-B type
A.2.3 Serial Interface
The characteristics of serial interface are as following:
1200 bps, 2400 bps, 4800 bps, 9600 bps, 19200 bps (selectable)
7 or 8-bit (selectable)
1 bit
Odd, even, or none (selectable)
1 bit
DTR protocol, X-ON/X-OFF protocol (selectable)
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Serial pin assignments
The following table lists the serial connector pin assignments and describes their respective
interface signals.
Pin
No.
1 Frame Ground (FG)
2
3
7 Signal Ground (SG)
20
A.2.4 Ethernet Interface
10/100Base-T Ethernet interface can connect to 10/100M Ethernet.
Transmitted Data
(TXD/SD)
Received Data
(RXD/RD)
Data Terminal Ready
(DTR)
SignalDirectionDescription
Figure A-3 Serial interface connector pin
—
Out Printer has transmitted serial data
In Printer has received serial data
—
Out
Figure A-4 Ethernet interface
Printer’s chassis ground
Return path for data control signals
Positive when the printer is ready to
receive data, and negative when the
printer is not ready
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A.3 Printable Area
Note: 1. To assure the print quality, please make sure the print contents are
within the printable area.
2. If the print contents exceed the printable area, the print head may be
damaged.
Cut Sheet:
≥ 8 mm
≥
Max. 203.2
Printable
≥ 9 mm
≥ 3mm
A: The top margin ≥ 8.0 mm.
B: The right/left margin ≥ 3.0 mm.
However, the maximum printable width is 203.2 mm.
C: The bottom margin ≥ 9.0 mm.
Tractor paper:
Max 203.2
Printable area
≥ 13 mm
≥ 8 mm
≥ 13 mm
A: The top and bottom margins are above and below the perforation ≥ 8.0 mm.
B: The left and right margins ≥ 13.0 mm.
The maximum printable width is 203.2 mm.
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Appendix B Command Summary
This printer supports EPSON ESC/PK2 control commands shown as the follow table:
Classify No Command Description
1 ESC @ Initialize Printer
2 CAN Cancel Line
3 DC1 Select Printer
4 DC3 Deselect Printer
5 DEL Delete Character
6 ESC # Cancel MSB Control Sequence
7 ESC > Set MSB to 1
8 ESC = Reset MSB to 0
9 BEL Beeper
10 BS Backspace
Printer
control
commands
11 ESC U Select Print Direction
12 ESC < Select character Unidirectional Mode (on one line)
13 ESC s n Select/Cancel Quiet Print Mode
14 CR Carriage Return
15 LF Line Feed
16 FF Form Feed
17 ESC $ Set Absolute Horizontal print position
18 ESC \ Set Relative Horizontal print position
19 ESC ( U Define Unit
20 ESC ( V Set Absolute Vertical Print Position
21 ESC ( v Set Relative Vertical Print Position
22 ESC J n/180” Line Feed
23 ESC j n/180” Reverse Line Feed
24 HT Horizontal Tab
25 VT Vertical Tab
26 ESC ? m n Reassign Graphics Mode
27 ESC * Set Graphics Mode
28 ESC ( G Select Graphics Mode
Image and
color
handling
MAN10xxx-01 55
29 ESC . Print Raster Graphics
30 ESC K 8 dot Single-Density Graphics Mode
31 ESC L 8 dot Double-Density Graphics Mode
32 ESC Y 8 dot High-speed, Double-Density Graphics Mode
33 ESC Z 8 dot Quadruple-Density Graphics Mode
User Manual 2056
Classify
No Command Description
34 FS & Set Chinese character mode
35 FS · Cancel Chinese character mode
36 FS SO Select Double Width Mode (Chinese)
37 FS DC4 Cancel Double Width Mode
43 FS S Select full-size mode pitch for Chinese character
44 FS T Select half-size mode pitch for Chinese character
45 FS U Select half-size mode pitch adjustment for
46 FS V Cancel half-size mode pitch adjustment for
47 FS x Select /Cancel high speed printing
48 FS 2 Chinese character of user-defined
49 FS SI Select half-size mode for Chinese character
50 FS DC2 Cancel half-size mode for Chinese character
Select/Cancel quadruple-size mode for Chinese
character
Two character lengthways half-size mode
paratactically printing
character
character
character
51 FS r Select demisemi-size mode for Chinese character
52 FS ! Select Chinese character print mode
53 FS v Select/Cancel form connect line
54 FS k Select Chinese font
55 FS Y Select Chinese character dot-matrix and width
56 FS c Set Chinese character HMI (Horizontal motion
space)
57 FS b Set Chinese character datum line
58 ESC I Select Chinese CC-DOS print mode
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Classify
ASCII
Character
No Command Description
59 ESC k Select Font Style
60 ESC X Select ASCII character width and height
61 ESC P Select 10CPI Mode
62 ESC M Select 12CPI Mode
63 ESC g Select 15CPI Mode
64 ESC p Select/Cancel Proportional Mode
65 ESC x Select Print Quality
66 ESC 4 Select Italic Mode
67 ESC 5 Cancel Italic Mode
68 ESC E Select Emphasized Mode
69 ESC F Cancel Emphasized Mode
70 ESC ! n Select Print Mode
Font
enhancement
71 ESC q n Select Character Style
72 ESC t n Select Character Table
73 ESC ( t Assign Character Table
74 ESC R Select International Character Set
75 ESC & Define Downloaded Characters
76 ESC : Copy ROM Characters Set into RAM
77 ESC % n Select/Deselect User-Defined Set
78 ESC 6 Enable Character Set 2
79 ESC 7 Cancel command ESC 6
80 SI Select Compressed Mode
81 DC2 Cancel Compressed Mode
82 SO Select Double Width Mode
83 DC4 Cancel Double Width Mode
84 ESC W n Select/Cancel Double Width Mode
85 ESC w n Select/Cancel Double height Mode
86 ESC G Select Double Strike Mode
87 ESC H Cancel Double Strike Mode
88 ESC - n Select/Cancel Underline Mode
89 ESC ( - Define and Apply a Style of Scoring
90 ESC ( ^ Print Data as Characters
91 ESC S n Select Superscript/Subscript Mode
92 ESC T Cancel Superscript/Subscript Mode
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Classify
No Command Description
93 ESC C Set Form Length in Lines
94 ESC C NUL Set Form Length in Inches
95 ESC ( C Set Form Length in Defined Unit
96 ESC ( c Define Form Format
97 ESC N n Select Skip-Over-Perforation
98 ESC O Cancel Skip-Over-Perforation
99 ESC l Set Left Margin
100 ESC Q Set right Margin
101 ESC D Set Horizontal Tab Positions
Format
control
102 ESC B Set Vertical Tab Positions
103 ESC / Select a VFU Channel
104 ESC b Select VFU Positions
105 ESC 0 Select 1/8-inch Line Spacing
106 ESC 2 Select 1/6-inch Line Spacing
107 ESC 3 Select n/180-inch Line Spacing
108 ESC A Select n/60-inch Line Spacing
109 ESC + Select n/360-inch Line Spacing
110 ESC SP Set Character Space
111 ESC a n Select Justification Mode
MAN10xxx-01 58
COMPUPRINT s.r.l.
Via Cottolengo, 77
10072 Caselle T.se (TO)
ITALY
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
This manual refers to various company and products by their trade names.
In most of the cases, these designations are claimed as trademarks or
registered tramarkers by their respective companies.
Copyright 2015 COMPUPRINT s.r.l. - Printed in Italy
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