No Audio................................................................ 24
Contacting Compro Technical Support .................. 24
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Introduction
1. Introduction
ComproFM lets you enjoy FM radio programs on your PC,
with your VideoMate TV Gold+ card. Listen to music or
other programs while you work or browse the Internet.
You can also record your favorite programs to MP3, WMA,
and WAV formats for later playback. You can later
download these recordings to your MP3 player
(purchased separately) for listening on the go.
Key Features
Supports VideoMate TV Gold+ PCI Tuner Card.
Easy installation.
Listen to and record live FM programs.
Focus on ease-of-use by providing user interfaces that
resemble those you are already familiar with, including
wireless remote control.
Capture audio from any station and encode them to
WAV, WMA or MP3 formats.
Installation
ComproFM is usually automatically installed while you
install the VideoMate TV drivers. Follow the instructions of
the software installer.
You can also manually install it by inserting the installation
CD. Choose “Exit” or “Cancel” when the installation
program starts. Open Explorer, double-click on the
“setup.exe” in the folder named ComproFM. ComproFM
will be installed right away.
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Updates
User satisfaction is the first priority for Compro Technology.
Your opinion is crucial in improving our products.
Therefore, Compro Technology is continuously improving
our products. You can download the latest version of
ComproFM from our website at
Introduction
http://www.comprousa.com/download
After downloading the patch files of ComproFM, just
double-click the update file. It will automatically start the
installation program.
Remove software
You can remove ComproFM through “Add/Remove
Programs” in Control Panel. Find the ComproFM entry
and click on the "Remove" button. ComproFM will be
removed from your computer.
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Remote Control
2. Remote Control
Definitions and Usage
Remote control keypad lets you control the ComproFM
application with a familiar, user-friendly interface.
The next two pages describe how to use the remote
control to operate ComproFM.
Note
The Compro remote control cannot be reprogrammed to
control other appliances such as your VCR or satellite
decoder box.
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Remote Control
4
Remote Control
Key Number ComproFM Function
0-9 Pre-set stations
10 Mute
11* Not used
12 Start/Stop ComproDVD
13 Start/Stop ComproFM
14 Start/Stop ComproPVR
15 Rewind
16 Play/Pause during playback
17 Forward
18 Jump to last channel
19 Not used
20 Tab function in play list
21 Open on-line help file
22 Open properties setup dialog box
23 Up Arrow
24 Not used
25 Down Arrow
26 Not used
27 Volume Adjustment
28 Open play list
29 Channel Up
30 Channel Down
31 Record
32 Not used
33 Not used
34* Not used
35* Enable and setup sleep timer
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Remote Control
Note
Not all Compro remote controls have the same keypad.
Buttons noted by an asterisk (*) may not be available on
your remote control keypad.
FM function is only available with supported hardware.
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ComproFM User Interface
3. ComproFM User Interface
Control Panel
The ComproFM control panel resembles the controls on a
radio. Keep in mind that not all options are available at all
times, and may be grayed out or inaccessible depending
on your hardware setup and FM services available. The
following pages describe the ComproFM control panel
functions, and tips for using ComproFM.
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ComproFM User Interface
ICON
Keyboard
Shortcut
Z Minimize ComproFM
Ctrl-W Exit ComproFM
Page Up
Page
Down
N
R
F1 Online Help System - Open HTML help file
Description
Station Up - Jump up to next pre-set station
Station Down - Jump down to next pre-set
station
Last station - Jump back to last selected
station
Record - Start recording FM audio program to system
Ctrl-A Always on top
K Random access button
Ctrl-S Stereo/Mono switch
S Properties - Open FM radio properties window
M Mute - Press to mute or restore sound
About window - Shows ComproFM radio
I
version and copyright information
Open a browser window and go to the Compro
E
web site.
Space Bar Play - Begin playback of recorded program
Stop - Stop current action, e.g., recording,
O
playback, Timeshifting.
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ComproFM User Interface
ICON
Keyboard
Shortcut
Right
Arrow Key
Left Arrow
Key
Space Bar Pause - Suspend playback
n/a Show/Hide number pad
Description
Channel searching / Forward when playing
audio files
Channel searching / Backward when playing
audio files
+, -
Volume Control - Increase or decrease sound
intensity
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ComproFM User Interface
Configuration
Use the ComproFM options menus to control how
ComproFM looks and functions. Click the Options
button to open the Options dialog box. The Options dialog
box is composed of tabbed pages, each with its own group
of feature-specific settings.
Station Options
The Channel options page lets you customize and
configure your FM station list. ComproFM can
automatically scan your antenna signal for available
stations. You can label and identify the enabled stations,
as well as include or exclude stations from the station
surfing list.
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ComproFM User Interface
Follow these steps to customize and configure your
channel list.
Autoscan
The first time you start ComproFM, Autoscan will
automatically search for all available FM stations.
1. The number of scanned stations varies according to
the quality of reception and your country settings.
2. You can interrupt the scanning process by pressing
the Stop button.
3. When Autoscan is finished, detected stations are
automatically enabled and marked with a check mark.
stations, where a valid signal could not be
detected, are disabled and marked with a blank.
After you are finished scanning for available channels, you
may select OK to return to the display window, or
customize the channel list according to your preferences,
as described below.
You can rescan later by pressing the Autoscan button.
Naming Stations
You can customize the station names by following these
steps.
Step1. Double-click on the Description field of the station
you wish to rename.
Step2. Type a new name in the text box.
Step3. Repeat steps 1 through 2 for any other channels
you wish to rename.
Step4. Click OK to confirm your changes.
Set Mem+
During the Autoscan process, ComproFM automatically
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ComproFM User Interface
detects and enables stations with valid content. By default,
every available channel will be enabled and marked with
the icon.
to reduce station-browsing time disabling channels from
the channel list by clicking on the
re-enable stations by clicking on the Mem+ field again.
Disabled stations will not be played when you use the
Station Up and Down buttons.
You can shorten the list of enabled stations
icon. You can
Random Access
Press Random Access button, you will see the popup
window to enter the frequency of the radio station you
wish to listen to. You can store the station to the station
field by pressing Store button.
Pre-set Stations
You can assign up to ten of your favorite stations to the
number pad keys by following these steps.
Step1. Click on the Pre-set No field of the station you
wish to pre-set.
Step2. Choose the number you wish to use in the number
box.
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ComproFM User Interface
Step3. Repeat steps 1 through 2 for any other channels
you wish to rename.
Click OK to confirm your changes.
You can then select your favorite stations by press the
number key.
Note:
There are ten numbers you can use, from 0 to 9.
The number box only shows the available numbers. If you
wish to reassign a pre-set, choose the number you wish to
use in the number box again.
You can select the number again to cancel the
assignation.
Fine Tuning
ComproFM includes a fine-tuning feature. Select the
station you wish to fine tune and press the button labeled,
"Fine Tune." You may then adjust the slider and then
press the button labeled, "Exit."
Fine-tuning is normally not necessary.
Sleep mode
You can enable this mode to automatically shutdown the
system after 30 minutes, 1 hour, or 2 hours.
Recording Options
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ComproFM User Interface
Here, you can see the hard disk space available for
recording. You can also set the storage destination folder
and MP3 recording quality parameters.
Recorded Programs Folder
Click on the
recorded programs are stored. Check that you have ample
disk space to store recorded programs.
button to set the directory where
Recording Format
Here you can select the audio quality settings of recorded
programs. ComproFM includes useful quality pre-sets,
from MP3 to CD-quality.
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ComproFM User Interface
Recording Quality
Choose between 9.600 KHz to 44.100 KHz sampling rate
for your audio quality. For example, select 12.800 KHz if
you want MP3 quality or select 44.100 KHz if you want CD
quality.
Skip
Set the amount of programming time skipped when you
press the Advance and Replay buttons during playback.
This is useful for skipping commercial messages, for
example.
System Devices Options
The System Devices tab displays Windows system and
drivers information related to ComproFM.
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ComproFM User Interface
Audio Device
Normally, the audio device is set to the name of your
sound card.
Note:
You must select the proper Audio devices for correct
operation.
If you cannot see the name of your sound card, the sound
card drivers are probably not correctly installed. Please
see Chapter 5, ”Troubleshooting.”
Audio Input
Choose the “AUX-In” if you are using an internal audio
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ComproFM User Interface
patch cable connected to “AUX-In” of your sound card.
If you are using an external audio patch cable, you should
connect it to the “Line-In” port on your sound card.
Additionally, choose “Line-In” for Audio input.
Note:
If you cannot see the audio device on the field, the sound
card drivers are not properly installed. Please make sure
that your sound card works normally and reinstall the
sound drivers, if necessary.
For better quality, use “Line-In” instead of "MIC" input.
Country/Region
Select the country or region you are located.
Note:
Choosing the wrong location may result in incorrect station
scanning.
Support
Before contacting Compro for technical support, please
check our FAQs (Frequently Asked Questions) on our
website. Press FAQ button to the website
http://www.comprousa.com/support
If you click on the E-mail Info button, ComproFM will
attempt to e-mail this information to the Compro Technical
Support team. (
support@comprousa.com).
for more information.
When you contact the Compro Support team about a
problem, please write enough details to help us determine
the problem. Please also provide the product serial
number (15 or 19 digits numbers) on the PCI TV tuner
card.
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ComproFM User Interface
Notes
Please check the troubleshooting chapter of this manual
for more information before contacting Compro for
support.
When contacting us, providing the product serial number
is important to helping us evaluate the problem. It tells us
exactly which product you have.
In order to solve the problem quickly, submitting the details
about your problem is crucial to understanding the
problem.
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Using ComproFM
4. Using ComproFM
Listening
You can listen to your favorite FM station by friendly
interface. After autoscanning the stations, you are ready to
listen.
Station Browsing
When listening to FM, you can browse stations with the
StationDown
up and down through the available, enabled stations.
The keyboard shortcuts Page Up and Page Dn, and the
Compro remote control can also be used.
Jump directly to the desired channel by using the number
pad on your keyboard or remote control.
The Last Station
previously selected FM station.
Some station numbers may not be available. Check the
Station Options section for more information on shortening
the list of enabled stations.
and Station Up
(recall) button jumps back to the
Note
buttons to scroll
Recording
ComproFM is also a digital audio recorder. ComproFM
can record FM programming and save it to your hard disk.
ComproFM supports several encoding methods, letting
you choose between high quality and economical use of
disk space.
To instantly start recording:
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Using ComproFM
1. Press the Record button . ComproFM starts
recording the audio currently showing in the display
window. It will save it to a file on your disk.
2. Press the Stop button
3. When you stop recording, ComproFM prompts you to
name the file containing the recorded video. Enter the
name and press OK.
To playback the recorded file, press the Play button and
select the file you wish to view.
to stop recording.
Disk usage
The actual disk space used primarily depends on the
quality settings for recording. A higher quality setting, e.g.,
CD-quality, requires significantly more disk space than a
lower quality setting, such as MP3-quality.
Playback
ComproFM can playback recorded audio files.
Press the Play button to open the Play dialog box.
Highlight the file name in the program list, double-click or
press Play to start playback.
During playback, the display area of the control panel
provides information about currently playing program and
provides playback control functions.
To delete a recorded program, open the Play dialog box,
highlight the file name on the program list, and press the
Delete button.
Browse the Compro Web Site
Pressing the button will open a browser window and
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Using ComproFM
displays the Compro Support web page. Compro technical
support web pages are here.
http://www.comprousa.com/support
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Troubleshooting
5. Troubleshooting
Driver Installation
The most common cause of problems with the TV Tuner
Card is incorrect installation of the TV capture and TV
tuner drivers (also called WDM drivers). If you have
problems watching, recording, or timeshifting live TV,
please check the status of the WDM drivers with Device
Manager.
You should see both "VideoMate TV Capture" and
"VideoMate TV Tuner" drivers, in the "Sound, video and
game controllers" section of Windows Device Manager.
If these drivers are not there, please uninstall and reinstall
the VideoMate TV drivers. Use the Add/Remove
Programs Control Panel applet to uninstall the drivers.
Reinstalling the drivers should fix this problem.
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Troubleshooting
Error Code: 0x1000006
This error code generally indicates a WDM driver
installation problem. Please uninstall and reinstall the
WDM drivers, as described above.
If the problem persists, the cause could be an IRQ conflict.
IRQ conflicts happen when other devices, e.g., network
card or sound card, in your computer share the same IRQ
with your TV tuner card.
Use Device Manager to detect IRQ conflicts. In Device
Manager, choose "View->Resource by type" and click on
the "+" besides Interrupt request (IRQ). Please see the
figure below.
For best performance, no other device should share an
IRQ with the VideoMate TV card.
If another device shares an IRQ with the TV tuner card,
remove other PCI cards from your PC and insert TV card
on the fourth slot from AGP, if possible. Then uninstall and
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reinstall the TV card driver. This usually solves the
problem. If the problem persists, try moving the PCI TV
Tuner card to another PCI slot.
After you can successfully use ComproFM, install the
other PCI devices one at a time. Restart your system and
test ComproPVR after installing each card.
Pay attention to the IRQ numbers of networking, sound,
and SCSI cards. They should not share an IRQ with the
VideoMate TV tuner card.
No Audio
Troubleshooting
Note
Check that the sound is not muted or low volume in the
Windows Volume Control dialog. (Double-click on the
speaker icon in the system tray.)
Verify that the external audio patch cable is connected
between the Audio-Out of TV tuner card and Line IN of
your sound card if you select the audio source to “Line-In”.
Or the inner audio patch cable is connected between the
inner Audio-Out of TV tuner card and AUX of your sound
card if you select the audio source to “AUX”. You can
verify the connection refer to the Hardware Installation.
Contacting Compro Technical Support
Before you submit an email for support, you should check
our FAQs. Please see http://www.comprousa.com/support
When contacting Compro for technical support, please
use the Compro support request form and provide as
much of the requested information as possible. Please
write the details in order to determine the problem. And
also provide the product serial number (15 or 19 digits
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Troubleshooting
numbers) on the Tuner Box or the PCI card. Please use
the form from below.
http://comprousa.com/support/form.htm
Notes
Providing the product serial number is crucial to verify the
exactly product you own for evaluating the problem.
In order to solve the problem quickly, submit the details
about your problem are very important for support. We
need the information to understand the problem.
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