Compaq V300 User Manual

Compaq Armada E500, Armada E500S, and Armada V300 Series of Personal Computers

Maintenance and Service Guide

Notice

 2000 Compaq Computer Corporation.

OMPAQ

C U. S. Patent and Trademark Office

Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are registered trademarks of Intel Corporation.

All other product names mentioned herein may be trademarks or registered trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this information remains with the recipient. In no event shall Compaq be liable for any direct, consequential, incidental, special, punitive or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption or loss of business information), even if Compaq has been advised of the possibility of such damages and whether in an action or contract or tort, including negligence.

The limited warranties for Compaq products are exclusively set forth in the documentation accompanying such products. Nothing herein should be construed as constituting a further or additional warranty.

, the Compaq logo, A

AINTENANCE AND SERVICE GUIDE

RMADA

, and Compaq Insight Manager Registered in

Compaq Armada E500, E500S, and Armada V300 Series of Personal Computers

Sixth Edition (October 2000) First Edition (November 1999)

Published in the U.S.A., U.K., Singapore, and Taiwan. Documentation Part Number 128679-006

Spare Part Number 162812-001

ONTENTS

preface

SING THIS GUIDE

Symbols........................................................................................ix

Technician Notes...........................................................................x

Serial Number................................................................................ x

Locating Additional Information...................................................x

chapter1

RODUCT DESCRIPTION

1.1 Models and Features............................................................1-1

1.2 Intelligent Manageability ..................................................1-15

1.3 Computer External Components .......................................1-19

1.4 Design Overview...............................................................1-30

chapter2

ROUBLESHOOTING

2.1 Preliminary Steps.................................................................2-2

2.2 Clearing Passwords .............................................................2-3

2.3 Power-On Self-Test (POST)................................................2-4

2.4 POST Error Messages .........................................................2-4

2.5 Compaq Utilities..................................................................2-9

2.6 Troubleshooting Without Diagnostics...............................2-17

chapter3

LLUSTRATED PARTS CATALOG

3.1 Serial Number Location ......................................................3-1

3.2 Computer System Major Components ................................3-2

3.3 Miscellaneous Plastics Kit Components ...........................3-12

3.4 Mass Storage Devices........................................................3-13

3.5 Miscellaneous....................................................................3-14

Contents v

chapter4

EMOVAL AND REPLACEMENT PRELIMINARIES

4.1 Tools Required.................................................................... 4-1

4.2 Service Considerations........................................................ 4-1

4.3 Preventing Damage to Removable Drives.......................... 4-2

4.4 Preventing Electrostatic Damage........................................ 4-3

4.5 Packaging and Transporting Precautions............................ 4-4

4.6 Workstation Precautions..................................................... 4-4

4.7 Grounding Equipment and Methods................................... 4-5

chapter5

EMOVAL AND REPLACEMENT PROCEDURES

5.1 Serial Number..................................................................... 5-1

5.2 Disassembly Reference Chart.............................................5-2

5.3 Preparing the Computer for Disassembly........................... 5-2

5.4 Computer Feet..................................................................... 5-3

5.5 Mini PCI Slot...................................................................... 5-4

5.6 Touch Button....................................................................... 5-6

5.7 Keyboard............................................................................. 5-8

5.8 Memory............................................................................. 5-12

5.9 Display Assembly............................................................. 5-15

5.10 Real Time Clock (RTC) Battery..................................... 5-21

5.11 LED Board...................................................................... 5-22

5.12 Top Cover........................................................................ 5-23

5.13 Front Shield..................................................................... 5-27

5.14 Diskette Drive (Armada V300 only)............................... 5-29

5.15 System Board.................................................................. 5-30

5.16 Voltage Converter Board................................................ 5-34

5.17 Fan................................................................................... 5-36

chapter 6

PECIFICATIONS

vi Contents

...................................................................................... 6-1

appendix A

ONNECTOR PIN ASSIGNMENTS

................................................................A-1

appendix B

OWER CORD SET REQUIREMENTS

3-Conductor Power Cord Set..................................................... B-1

Country-Specific Requirements ................................................ B-2

Index.................................................................................................... I-1

Contents vii

preface

SING THIS GUIDE

This Maintenance and Service Guide is a troubleshooting reference that can be used when servicing the Compaq Armada E500 and ArmadaV300 Series of Personal Computers.

Compaq Computer Corporation reserves the right to make changes to the Compaq Armada E500 and Armada V300 Series of Personal Computers without notice.

Symbols

The following words and symbols mark special messages throughout this guide:

WARNING:

directions in the warning could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions in the caution could result in damage to equipment or loss of information.

IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.

Text set off in this manner indicates that failure to follow

Using This Guide ix

Technician Notes

WARNING:

repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modifications may void any warranty or exchange allowances.

WARNING:

ensure proper operation, plug the AC power cord into a properly grounded electrical outlet only.

CAUTION:

least 3 inches (7.62 cm) of clearance on the left and right sides of the computer.

Only authorized technicians trained by Compaq should

The computer is designed to be electrically grounded. To

To properly ventilate the system, you must provide at

Serial Number

When requesting information or ordering spare parts, provide the computer serial number. The serial number is located on the bottom of the computer.

Locating Additional Information

The following documentation provides information for the computer:

■ Compaq Armada E500 and

Computers documentation set

■ Compaq Armada E500 and

Computers Technical Reference Guide

■ Microsoft Operating System Manual

■ Compaq Service Training Guides

■ Compaq Service Advisories and Bulletins

■ Compaq QuickFind

■ Compaq Service Quick Reference Guide

■ Compaq Website at:

http://www.compaq.com

x Using This Guide

Armada

V300 Series of Personal

chapter

RODUCT DESCRIPTION

1.1 Models and Features

The Compaq Armada E500, E500S, and Armada V300 Series of Personal Computers offer advanced modularity, Intel Pentium II, III, and Intel Celeron processors with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. The computers provide desktop functionality and connectivity through the optional expansion base, convenience base, or port replicator.

Figure 1-1. Compaq Armada E500, E500S, and Armada V300

Personal Computers

Product Description 1-1

Models

The Armada E500 and E500S model naming conventions are shown in Table 1-1. The computer model designation is composed of a group of characters that defines each model’s features.

Table 1-1

Compaq Armada E500 and E500S

Model Naming Convention

Key

A E 5 P3 850 T5P 20 V M 64 58 N S F

1 2 3 4 5-6 7-9 10-12 13-14 15 16 17-19 20-21 22 23 24

Key Description Options

1 Brand designator A = Armada 2 Segment designator E = Expansion 3 Series 5 = 500 4 Blank

5-6 Processor type P3 = Intel 7-9 Processor speed 850 = 850 MHz

10 Panel type T = TFT 11 Panel size 5 = 15.x”

12 Panel resolution P = SXGA+ X = XGA S = SVGA

13-14Hard drive size

17-19RAM (in MB, 20-21Operating system 98 = Windows 98

(in GB, 1-2 digits) 15 Optical drive D = 24X Max CD-ROM 16 Integrated

communication

2-3 digits)

22 NAFTA N = NAFTA 23 Pointing device S = Pointing stick P = TouchPad 24 Security

End user must make a selection between the two operating systems. If end user

Pentium III

800 = 800 MHz 700 = 700 MHz 650 = 650 MHz

4 = 14.x”

20 = 20.0 GB 18 = 18.0 GB 12 = 12.0 GB

drive

M = Mini PCI

V.90 modem

64 = 64 MB

58 = Windows 95/98

dual install*

desires rejected product after selection is made, end user must acquire and pay for rejected product separately.

P2 = Intel

Pentium II

600 = 600 MHz 550 = 550 MHz 500 = 500 MHz

3 = 13.x” 2 = 12.x”

10 = 10.0 GB 6 = 6.0 GB 4 = 4.3 GB

V = DVD-ROM drive

C = NIC/modem

combo

N4 = Windows NT 4.0 N2 = Windows NT 4.0/

C1 = Intel

Celeron 1

450 = 450 MHz 400 = 400 MHz 366 = 366 MHz

0 = none

Windows 2000 dual install*

1-2 Product Description

Table 1-2

Compaq Armada E500

Computer Models

1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config.

A E 5 P3850 T 5 P 20 V30 128 98 179856-XX11JFC1 A E 5 P3850 T 5 P 20 V30 128 N2 179856-XX81JFC2 A E 5 P3850 T 5 P 20 V3C 128 98 179858-XX11JFC3 A E 5 P3850 T 5 P 20 V3C 128 98 179858-XX31JFC5 A E 5 P3850 T 5 P 20 V3C 128 N2 179858-XX81JFC4 A E 5 P3850 T 5 P 20 V3C 128 N2 179858-XX91JFC6 A E 5 P3800 T 4 X 10 D 0 64 98 179854-XX11JFB1 A E 5 P3800 T 4 X 10 D 0 64 N2 179854-XX81JFB2 A E 5 P3800 T 4 X 10 D C 64 98 179855-XX11JFB3 A E 5 P3800 T 4 X 10 D C 64 98 179855-XX31JFB5 A E 5 P3800 T 4 X 10 D C 64 N2 179855-XX81JFB4 A E 5 P3800 T 4 X 10 D C 64 N2 179855-XX91JFB6 A E 5 P3700 T 5 X 18 V3M 128 58 174518-XX11DX44 A E 5 P3700 T 5 X 18 V3M 128 58 N 174518-XX31DX45 A E 5 P3700 T 5 X 18 V3M 128 N4 174518-XX61DX46 A E 5 P3700 T 5 X 18 V3M 128 N4 N 174518-XX71DX47 A E 5 P3700 T 5 X 18 V3M 128 N2 174518-XX81FFH2 A E 5 P3700 T 5 X 18 V3M 128 N2 174518-XX91FFH3 A E 5 P3700 T 5 X 18 V30 128 58 174517-XX11DX41 A E 5 P3700 T 5 X 18 V30 128 N4 174517-XX61DX43 A E 5 P3700 T 5 X 18 V30 128 N2 174517-XX81FFH1 A E 5 P3700 T 5 X 18 V3C 128 58 174519-XX11DX48 A E 5 P3700 T 5 X 18 V3C 128 N4 174519-XX61DX49 A E 5 P3700 T 5 X 18 V3C 128 N2 174519-XX81FFH4 A E 5 P3700 T 4 X 12 D 0 64 58 179847-XX11FMX1 A E 5 P3700 T 4 X 12 D 0 64 N2 179847-XX81FMX3 A E 5 P3700 T 4 X 12 D M 64 58 179848-XX11FMX4 A E 5 P3700 T 4 X 12 D M 64 58 179848-XX31FMX5 A E 5 P3700 T 4 X 12 D M 64 N2 179848-XX81FMX8 A E 5 P3700 T 4 X 12 D M 64 N2 179848-XX91FMX9 A E 5 P3700 T 4 X 12 D C 64 58 179849-XX11FMZ1 A E 5 P3700 T 4 X 12 D C 64 N2 179849-XX31FWZ1 A E 5 P3700 T 4 X 12 D C 64 N2 179849-XX81FMZ3 A E 5 P3700 T 4 X 12 D C 64 N2 179849-XX91FWZ2

9-cell Lithium Ion main battery pack

6-cell Lithium ion main battery pack

8X DVD-ROM drive

4X DVD-ROM drive

Code

Continued

Product Description 1-3

Table 1-2

continued

1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config.

Code

A E 5 P3700 T 3 X 5 D M 64 98 212281-XX11JFF3 A E 5 P3700 T 3 X 5 D M 64 98 212281-XX31JFF5 A E 5 P3700 T 3 X 5 D M 64 N2 212281-XX81JFF4 A E 5 P3700 T 3 X 5 D M 64 N2 212281-XX91JFF6 A E 5 P3700 T 3 X 5 D C 64 98 212282-XX11JFF7 A E 5 P3700 T 3 X 5 D C 64 98 212282-XX31JFF9 A E 5 P3700 T 3 X 5 D C 64 N2 212282-XX81JFF8 A E 5 P3700 T 3 X 5 D C 64 N2 212282-XX91JFFA A E 5 P3700 T 3 X 5 D 0 64 98 212327-XX11JFF1 A E 5 P3700 T 3 X 5 D 0 64 N2 212327-XX81JFF2 A E 5 P3650 T 4 X 12 V40 64 58 161608-XX11DPB1 A E 5 P3650 T 4 X 12 V40 64 N4 161608-XX61DPB3 A E 5 P3650 T 4 X 12 V40 64 N2 161608-XX81FFD5 A E 5 P3650 T 4 X 12 V4M 64 58 161609-XX11DPB4 A E 5 P3650 T 4 X 12 V4M 64 58 N 161609-XX31DPB5 A E 5 P3650 T 4 X 12 V4M 64 N4 161609-XX61DPB6 A E 5 P3650 T 4 X 12 V4M 64 N4 N 161609-XX71DPB7 A E 5 P3650 T 4 X 12 V4M 64 N2 161609-XX81FFD6 A E 5 P3650 T 4 X 12 V4M 64 N2 N 161609-XX91FFD7 A E 5 P3650 T 4 X 12 V4C 64 58 164764-XX11DPB8 A E 5 P3650 T 4 X 12 V4C 64 N4 164764-XX61DPB9 A E 5 P3650 T 4 X 12 V4C 64 N2 164764-XX81FFD8 A E 5 P3600 T 4 X 12 D 0 64 58 161606-XX11DN91 A E 5 P3600 T 4 X 12 D 0 64 N4 161606-XX61DN93 A E 5 P3600 T 4 X 12 D 0 64 N2 161606-XX81FFD1 A E 5 P3600 T 4 X 12 D M 64 58 161607-XX11DN94 A E 5 P3600 T 4 X 12 D M 64 58 N 161607-XX31DN95 A E 5 P3600 T 4 X 12 D M 64 N4 161607-XX61DN96 A E 5 P3600 T 4 X 12 D M 64 58 N 161607-XX71DN97 A E 5 P3600 T 4 X 12 D M 64 N2 161607-XX81FFD2 A E 5 P3600 T 4 X 12 D M 64 N2 N 161607-XX91FFD3 A E 5 P3600 T 4 X 12 D C 64 58 164763-XX11DN98 A E 5 P3600 T 4 X 12 D C 64 N4 164763-XX61DN99 A E 5 P3600 T 4 X 12 D C 64 N2 164763-XX81FFD4

9-cell Lithium Ion main battery pack

6-cell Lithium ion main battery pack

8X DVD-ROM drive

4X DVD-ROM drive

Continued

1-4 Product Description

Table 1-2

continued

1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config.

Code

A E 5 P3600 T 3 X 6 D 0 64 58 179844-XX11FL51 A E 5 P3600 T 3 X 6 D 0 64 N2 179844-XX81FL53 A E 5 P3600 T 3 X 6 D M 64 58 179845-XX11FL54 A E 5 P3600 T 3 X 6 D M 64 N2 179845-XX31FL55 A E 5 P3600 T 3 X 6 D M 64 58 179845-XX81FL58 A E 5 P3600 T 3 X 6 D M 64 N2 179845-XX91FL59 A E 5 P3600 T 3 X 6 D C 64 58 179846-XX11FL61 A E 5 P3600 T 3 X 6 D C 64 N2 179846-XX81FL63 A E 5 P3600 T 2 S 5 D M 64 58 207063-XX11FVY1 A E 5 P3600 T 2 S 5 D M 64 58 207063-XX31FVY4 A E 5 P3600 T 2 S 5 D M 64 N2 207063-XX81FVY2 A E 5 P3600 T 2 S 5 D M 64 N2 207063-XX91FVY3 A E 5 P3500 T 4 X 12 D 0 64 58 187427-XX11FLC1 A E 5 P3500 T 4 X 12 D 0 64 N4 187427-XX61FLC2 A E 5 P3500 T 4 X 12 D 0 64 N2 187427-XX81FLC3 A E 5 P3500 T 4 X 12 D M 64 58 187428-XX11FLC4 A E 5 P3500 T 4 X 12 D M 64 N4 187428-XX61FLC5 A E 5 P3500 T 4 X 12 D M 64 N2 187428-XX81FLC6 A E 5 P3500 T 4 X 12 D C 64 58 187429-XX11FLC7 A E 5 P3500 T 4 X 12 D C 64 N4 187429-XX61FLC8 A E 5 P3500 T 4 X 12 D C 64 N2 187429-XX81FLC9 A E 5 P3500 T 3 X 6 D O 64 58 161604-XX11DNN1 A E 5 P3500 T 3 X 6 D O 64 98 161604-XX41DNN2 A E 5 P3500 T 3 X 6 D O 64 N4 161604-XX61DNN3 A E 5 P3500 T 3 X 6 D M 64 58 161605-XX11DNN4 A E 5 P3500 T 3 X 6 D M 64 58 N 161605-XX31DNN5 A E 5 P3500 T 3 X 6 D M 64 N4 161605-XX61DNN6 A E 5 P3500 T 3 X 6 D M 64 N4 N 161605-XX71DNN7 A E 5 P3500 T 3 X 6 D C 64 58 164749-XX11DNN8 A E 5 P3500 T 3 X 6 D C 64 N4 164749-XX61DN83

9-cell Lithium Ion main battery pack

6-cell Lithium ion main battery pack

Continued

Product Description 1-5

Table 1-2

continued

1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config.

Code

A E 5 P3500 T 2 S 6 D 0 64 58 161602-XX11DNM1 A E 5 P3500 T 2 S 6 D 0 64 98 161602-XX41DNM2 A E 5 P3500 T 2 S 6 D 0 64 N4 161602-XX61DNM3 A E 5 P3500 T 2 S 6 D M 64 58 161603-XX11DNM4 A E 5 P3500 T 2 S 6 D M 64 58 N 161603-XX31DNM5 A E 5 P3500 T 2 S 6 D M 64 N4 161603-XX61DNM6 A E 5 P3500 T 2 S 6 D M 64 N4 N 161603-XX71DNM7 A E 5 P3500 T 2 S 6 D C 64 58 166761-XX11DVM1 A E 5 P3500 T 2 S 6 D C 64 N4 166761-XX61DVM2 A E 5 P3450 T 4 X 12 D 0 64 58 127669-XX11CZQ1 A E 5 P3450 T 4 X 12 D 0 64 98 127669-XX41CZQ2 A E 5 P3450 T 4 X 12 D 0 64 N4 127669-XX61CZQ3 A E 5 P3450 T 4 X 12 D M 64 58 127670-XX11CZQ4 A E 5 P3450 T 4 X 12 D M 64 58 N 127670-XX31CZQ5 A E 5 P3450 T 4 X 12 D M 64 N4 127670-XX61CZQ6 A E 5 P3450 T 4 X 12 D M 64 N4 N 127670-XX71CZQ7 A E 5 P3450 T 4 X 12 D C 64 58 164751-XX11DN84 A E 5 P3450 T 4 X 12 D C 64 N4 164751-XX61DN85 A E 5 P2400 T 4 X 6 D 0 64 58 152675-XX11DC41 A E 5 P2400 T 4 X 6 D 0 64 98 152675-XX41DC42 A E 5 P2400 T 4 X 6 D 0 64 N4 152675-XX61DC43 A E 5 P2400 T 4 X 6 D M 64 58 152676-XX11DC44 A E 5 P2400 T 4 X 6 D M 64 58 N 152676-XX31DC45 A E 5 P2400 T 4 X 6 D M 64 N4 152676-XX61DC46 A E 5 P2400 T 4 X 6 D M 64 N4 N 152676-XX71DC47 A E 5 P2400 T 4 X 6 D C 64 58 164748-XX11DN81 A E 5 P2400 T 4 X 6 D C 64 N4 164748-XX61DN82

9-cell Lithium Ion main battery pack

6-cell Lithium ion main battery pack

Continued

1-6 Product Description

Table 1-2

continued

1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config.

Code

A E 5 P2366 T 2 S 4 D 0 64 58 155058-XX11DJC1 A E 5 P2366 T 2 S 4 D 0 64 98 155058-XX41DJC2 A E 5 P2366 T 2 S 4 D 0 64 N4 155058-XX61DJC3 A E 5 P2366 T 2 S 4 D M 64 58 155059-XX11DJC4 A E 5 P2366 T 2 S 4 D M 64 58 N 155059-XX31DJC5 A E 5 P2366 T 2 S 4 D M 64 N4 155059-XX61DJC6 A E 5 P2366 T 2 S 4 D M 64 N4 N 155059-XX71DJC7 A E 5 C1600 T 4 X 5 D C 64 98 202805-XX11JFD7 A E 5 C1600 T 4 X 5 D C 64 98 202805-XX31JFD9 A E 5 C1600 T 4 X 5 D C 64 N2 202805-XX81JFD8 A E 5 C1600 T 4 X 5 D C 64 N2 202805-XX91JFDA A E 5 C1600 T 4 X 5 D 0 64 98 202850-XX11JFD1 A E 5 C1600 T 4 X 5 D 0 64 N2 202850-XX81JFD2 A E 5 C1600 T 4 X 5 D M 64 98 202852-XX11JFD3 A E 5 C1600 T 4 X 5 D M 64 98 202852-XX31JFD5 A E 5 C1600 T 4 X 5 D M 64 N2 202852-XX81JFD4 A E 5 C1600 T 4 X 5 D M 64 N2 202852-XX91JFD6 A E 5 C1600 T 3 X 5 D M 64 98 202802-XX12JFH3 A E 5 C1600 T 3 X 5 D M 64 98 202802-XX32JFH5 A E 5 C1600 T 3 X 5 D M 64 N2 202802-XX82JFH4 A E 5 C1600 T 3 X 5 D M 64 N2 202802-XX92JFH6 A E 5 C1600 T 3 X 5 D 0 64 98 202803-XX12JFH1 A E 5 C1600 T 3 X 5 D 0 64 N2 202803-XX82JFH2 A E 5 C1600 T 3 X 5 D C 64 98 202804-XX12JFH7 A E 5 C1600 T 3 X 5 D C 64 98 202804-XX32JFH9 A E 5 C1600 T 3 X 5 D C 64 N2 202804-XX82JFH8 A E 5 C1600 T 3 X 5 D C 64 N2 202804-XX92JFHA

9-cell Lithium Ion main battery pack

6-cell Lithium ion main battery pack

Continued

Product Description 1-7

Table 1-2

continued

1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config.

Code

A E 5 C1550 T 4 X 6 D C 64 58 207057-XX12FVX1 A E 5 C1550 T 4 X 6 D C 64 N2 207057-XX82FVX2 A E 5 C1550 T 3 X 5 D 0 64 58 196659-XX12FWB1 A E 5 C1550 T 3 X 5 D 0 64 N2 196659-XX82FWB2 A E 5 C1550 T 3 X 5 D M 64 58 196665-XX12FWB3 A E 5 C1550 T 3 X 5 D M 64 58 196665-XX32FWB5 A E 5 C1550 T 3 X 5 D M 64 N2 196665-XX82FWB4 A E 5 C1550 T 3 X 5 D M 64 N2 196665-XX92FWB6 A E 5 C1550 T 3 X 5 D C 64 58 196661-XX12FWB7 A E 5 C1550 T 3 X 5 D C 64 N2 196661-XX82FWB8 A E 5 C1550 T 2 S 5 D 0 64 58 196657-XX12FVZ1 A E 5 C1550 T 2 S 5 D 0 64 N2 196657-XX82FVZ2 A E 5 C1550 T 2 S 5 D M 64 58 196664-XX12FVZ3 A E 5 C1550 T 2 S 5 D M 64 58 196664-XX32FVZ5 A E 5 C1550 T 2 S 5 D M 64 N2 196664-XX82FVZ4 A E 5 C1550 T 2 S 5 D M 64 N2 196664-XX92FVZ6 A E 5 C1550 T 2 S 5 D C 64 58 196658-XX12FVZ7 A E 5 C1550 T 2 S 5 D C 64 N2 196658-XX82FVZ8

9-cell Lithium Ion main battery pack

6-cell Lithium ion main battery pack

1-8 Product Description

The Armada V300 model naming conventions are shown in Table 1-3. The computer model designation is composed of a group of characters that define each model’s features.

Table 1-3

Compaq Armada V300

Model Naming Convention

Key

A V 3 C1 500 T4X 6 D M 64 58 N S F

1 2 3 4 5-6 7-9 10-12 13-14 15 16 17-19 20-21 22 23 24

Key Description Options

1 Brand designator A = Armada 2 Segment designator V = Versatility 3 Series 3 = 300

4 Blank 5-6 Processor type C1 = Intel Celeron 1 7-9 Processor speed 500 = 500 MHz 466 = 466 MHz 400 = 400 MHz

10 Panel type T = TFT H=HPA 11 Panel size 4 = 14.x” 3 = 13.x” 2 = 12.x” 12 Panel resolution X = XGA S= SVGA

13-14Hard drive size

17-19RAM (in MB,

20-21Operating system 98 = Windows 98

(in GB, 1-2 digits) 15 Optical drive D = 24X Max CD-ROM drive 16 Integrated

communication

2-3 digits)

22 NAFTA N = NAFTA 23 Pointing device P = TouchPad 24 Security

End user must make a one-time selection between Windows 95 and Windows 98. If

end user desires rejected product(s) after selection is made, end user must acquire and pay for rejected product(s) separately.

6 = 6.0 GB 4 = 4.3 GB

M = Mini PCI

V.90 modem

64 = 64 MB 32 = 32 MB

58 = Windows 95/98 dual

install*

C = NIC/modem

combo

N4 = Windows NT 4.0 N2 = Windows NT

0 = none

4.0/2000 dual install

Product Description 1-9

Table 1-4

Compaq Armada V300

Computer Models

1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config.

A V 3 C1500 T 4 X 6 D 0 58 64 P A V 3 C1500 T 4 X 6 D 0 N4 64 P A V 3 C1500 T 4 X 6 D M 58 64 P A V 3 C1500 T 4 X 6 D M 58 64 N P A V 3 C1500 T 4 X 6 D M N4 64 P A V 3 C1500 T 4 X 6 D M N4 64 N P A V 3 C1500 T 4 X 6 D C 58 64 P A V 3 C1500 T 4 X 6 D C N4 64 P

163308-XX2 163308-XX6 163309-XX2 163309-XX3 163309-XX6 163309-XX7 163310-XX2

163310-XX6 A V 3 C1466 T 4 X 4 D C 58 64 P 158984-XX21DJD3 A V 3 C1466 T 4 X 4 D C N4 64 P 158984-XX61DJD4 A V 3 C1466 T 4 X 4 D 0 58 64 P 117734-XX21CXX1 A V 3 C1466 T 4 X 4 D 0 98 64 P 117734-XX41CXX2 A V 3 C1466 T 4 X 4 D 0 N4 64 P 117734-XX61CXX3 A V 3 C1466 T 4 X 4 D M 58 64 P 117735-XX21CXX4 A V 3 C1466 T 4 X 4 D M 58 64 N P 117735-XX31CXX5 A V 3 C1466 T 4 X 4 D M N4 64 P 117735-XX61CXX8 A V 3 C1466 T 4 X 4 D M N4 64 N P 117735-XX71CXX9 A V 3 C1466 H 3 S 6 D 0 58 32 P A V 3 C1466 H 3 S 6 D 0 N4 32 P A V 3 C1466 H 3 S 6 D M 58 32 P A V 3 C1466 H 3 S 6 D M 58 32 N P A V 3 C1466 H 3 S 6 D M N4 32 P A V 3 C1466 H 3 S 6 D M N4 32 N P A V 3 C1466 H 3 S 6 D C 58 32 P A V 3 C1466 H 3 S 6 D C N4 32 P

9-cell Lithium Ion main battery pack

6-cell Lithium ion main battery pack

163199-XX2

163199-XX6

163229-XX2

163229-XX3

163229-XX6

163229-XX7

163304-XX2

163304-XX6

Code

DVR1

DVR3

DVR4

DVR5

DVR6

DVR7

DVR8

DVR9

DVP1

DVP3

DVP4

DVP5

DVP6

DVP7

DVP8

DVP9

Continued

1-10 Product Description

Table 1-4

continued

1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config.

Code

A V 3 C1466 T 2 S 6 D 0 58 64 P A V 3 C1466 T 2 S 6 D 0 N4 64 P A V 3 C1466 T 2 S 6 D M 58 64 P A V 3 C1466 T 2 S 6 D M 58 64 N P A V 3 C1466 T 2 S 6 D M N4 64 P A V 3 C1466 T 2 S 6 D M N4 64 N P A V 3 C1466 T 2 S 6 D C 58 64 P A V 3 C1466 T 2 S 6 D C N4 64 P A V 3 C1400 T 2 S 4 D C 58 64 P A V 3 C1400 T 2 S 4 D C N4 64 P A V 3 C1400 T 2 S 4 D 0 58 64 P A V 3 C1400 T 2 S 4 D 0 98 64 P A V 3 C1400 T 2 S 4 D 0 N4 64 P A V 3 C1400 T 2 S 4 D M 58 64 P A V 3 C1400 T 2 S 4 D M 58 64 N P A V 3 C1400 T 2 S 4 D M N4 64 P A V 3 C1400 T 2 S 4 D M N4 64 N P A V 3 C1400 H 2 S 4 D 0 58 32 P A V 3 C1400 H 2 S 4 D 0 98 32 P A V 3 C1400 H 2 S 4 D 0 N4 32 P A V 3 C1400 H 2 S 4 D M 58 32 P A V 3 C1400 H 2 S 4 D M 58 32 N P A V 3 C1400 H 2 S 4 D M N4 32 P A V 3 C1400 H 2 S 4 D M N4 32 N P

9-cell Lithium Ion main battery pack

6-cell Lithium ion main battery pack

163305-XX2 163305-XX6 163306-XX2 163306-XX3 163306-XX6 163306-XX7 163307-XX2 163307-XX6 158983-XX2 158983-XX6 117732-XX2 117732-XX4 117732-XX6 117733-XX2 117733-XX3 117733-XX6 117733-XX7 117730-XX2 117730-XX4 117730-XX6 117731-XX2 117731-XX3 117731-XX6 117731-XX7

DVQ1

DVQ3

DVQ4

DVQ5

DVQ6

DVQ7

DVQ8

DVQ9

DJD3

DJD4

CXW1

CXW2

CXW3

CXW4

CXW5

CXW8

CXW9

CXV1

CXV2

CXV3

CXV4

CXV5

CXV8

CXV9

Product Description 1-11

Features

The computer has the following features:

The Armada E500 and E500S feature the following processors,

■

varying by computer model:

Intel Pentium III 850-, 800-, 700-, 650-, 600-, 500- or 450-MHz

■

processor, with 256-KB integrated cache Intel Pentium II 400- or 366-MHz, with 256-KB integrated

■

cache Intel Celeron 550-MHz, with 128-KB integrated cache

■

The Armada V300 features an Intel Celeron 500-, 466- or 400-MHz

■

processor, with 128-KB integrated L2 cache, varying by computer model.

ATI RAGE LT Pro, 4-MB SGRAM (synchronous graphics)

■

The following standard memory is available, varying by computer

■

model:

The Armada E500 and E500S are equipped with 64-MB high-

■

performance Synchronous DRAM (SDRAM), expandable to 512 MB.

The Armada V300 is equipped with 64- or 32-MB

■

high-performance SDRAM, expandable to 512 MB.

Microsoft Windows 95, Windows 98, Windows NT

■

Workstation 4.0, or Windows 2000 preinstalled The following displays are available, varying by computer model:

■

The Armada E500 and E500S feature a 15.0-inch, SXGA, TFT

■

(1400 × 1050), 15.0- or 14.1-inch, XGA, TFT (1024 × 768),

13.3-inch, XGA, TFT (1024 × 768) or 12.1-inch, SVGA, TFT (800 × 600) display, all with over 16.8 million colors.

The Armada V300 features a 14.1- inch XGA TFT (1024 × 768),

■

13.3-inch SVGA HPA (800 × 600), 12.1-inch SVGA TFT (800 × 600), or 12.1-inch SVGA STN (800 × 600) display, all with over 16.8 million colors.

The following keyboards are available, varying by computer model:

■

The Armada E500 and E500S support a TouchPad or pointing

■

stick keyboard. The Armada V300 is equipped with a TouchPad keyboard.

■

Mini PCI 56K V.90 modem, or optional Mini PCI V.90 modem plus

■

10/100 NIC combination card

1-12 Product Description

The following PC Card features are available, varying by computer

■

model:

The Armada E500 and E500S feature two Type II PC Card slots

■

with support for both 32-bit CardBus and 16-bit PC Cards; Zoomed video is supported in the bottom slot.

The Armada V300 features one Type II PC Card slot with

■

support for both 32-bit CardBus and 16-bit PC Cards.

External AC adapter with power cord

■

The following battery packs are available, varying by computer

■

model:

The Armada E500 and E500S support a 9- or 6-cell Lithium ion

■

(Li ion) primary battery pack in the battery bay or DualBay, and a 6-cell Li ion MultiBay battery pack in the MultiBay; it supports up to three battery packs in the computer at one time.

The Armada V300 supports a 9- or 6-cell Li ion primary battery

■

pack in the battery bay and a 6-cell Li ion MultiBay battery pack in the MultiBay.

The following hard drives are available, varying by computer

■

model:

The Armada E500 and E500S support 18.0-, 12.0-, 6.0-, or 4.3-

■

GB high-capacity SMART hard drives with DriveLock security and Prefailure Warranty.

The Armada V300 supports a 6.0- or 4.3-GB high-capacity

■

SMART hard drive with DriveLock security and Prefailure Warranty.

Flexible MultiBay that accommodates a 24X MAX CD-ROM drive,

■

4X MAX CD-RW drive, DVD-ROM drive, SuperDisk LS-120 drive, 6-cell Li ion MultiBay battery pack, or secondary hard drive (when used with a Hard Drive MultiBay Adapter)

Connectors for parallel, serial, audio in/out, external monitor,

■

universal serial bus, external keyboard, and AC power Stereo speakers providing Compaq PremierSound 16-bit stereo

■

sound

Product Description 1-13

1.2 Intelligent Manageability

Intelligent Manageability consists of preinstalled software tools for the computer and Compaq servers that assist in tracking, troubleshooting, protecting, and maintaining the computer. Intelligent Manageability provides the following functions:

■

Asset Management

diagnostic information.

■

Fault Management

hardware problems.

■

Security Management

components.

■

Configuration Management

providing the latest drivers, utilities, and software, which are available on CD-ROM and the Compaq Web site at:

www.compaq.com/support/portables

For further help with Intelligent Manageability, select Start !

NOTE: Compaq Information Center ! Intelligent Manageability.

—provides detailed configuration and

—prevents, predicts, and alerts of impending

—prevents unauthorized access to data and

—optimizes the computer by

Accessing the Web Agent

The computer may have a preinstalled Web Agent that allows you to view computer configuration information using Web technology. To access this feature, select Start ! Compaq Information Center ! Insight Web Management.

If the computer does not have a preinstalled Web Agent, it can be downloaded from the Compaq Web site at:

www.compaq.com

Asset Management

Asset Management enables component information to be retrieved when you are on the road or connected to the network.

Asset Management also enables the network administrator to remotely retrieve information from any Compaq computer connected to the network. The information can be used to assist in tracking and maintaining the computer and its components. Asset Management provides the following information:

1-14 Product Description

Inventory information—The network administrator can retrieve

■

information about the computer over the network by using Compaq Insight Manager

or any PC management tool provided by Compaq

Solution Partners. Asset control information retrieved from the computer includes:

Manufacturer, model, and serial number of Compaq

■

computers, monitors, hard drives, battery packs, memory boards, processor speeds, and operating systems

System board and ROM revision levels

■

BIOS settings

■

Diagnostic information—Diagnostics for Windows includes

■

information on hard drives, ports, video, sound, and other components. This application also allows multi-threaded tests to be run on hardware components. If problems are found, recommendations are provided.

All of the above information can be viewed, printed, or saved.

Fault Management

Fault Management features minimize downtime and data loss by monitoring system performance and generating the following alerts:

■

Hard drive alert

—provides 72-hour advance warning of impending hard drive problems and can automatically start optional backup software.

■

System temperature alert

—reports overheating. As the system temperature rises, this feature first adjusts fan speed and other cooling components, then displays an alert, then shuts down the system.

■

Battery pack alert

—reports charging problems and battery pack

failure.

■

Monitor alert

—diagnoses and displays external monitor

operational problems.

■

Memory alert

—reports memory board configuration changes when a memory board is removed, added, or reconfigured. It also provides the previous and current configurations for comparison.

The alerts work with or without network connection. However, if the computer is not connected to the network, the network administrator cannot receive alerts from the computer.

Product Description 1-15

Fault Management Alerts

Alerts can be enabled, disabled, and tested, and software can be set to back up information whenever a hard drive alert occurs.

While the computer is connected to a network, alerts pop up on the

■

computer display and are simultaneously reported to the network console.

A system temperature alert reports overheating. As the system

■

temperature rises, this feature first adjusts fan speed and other cooling components, then displays an alert, then shuts down the system.

NOTE:

A battery charging problem alert is reported only on the

computer display. When the computer is not connected to a network, the user receives

■

a local alert. To set alerts, select the Intelligent Manageability icon in the system

■

tray.

Security Management

Security Management features customize system security.

■

Power-On and Setup Passwords

information and computer configuration.

■

DriveLock

■

Device disabling

—prevents unauthorized access to hard drives.

—prevents unauthorized data transfer through modems, serial ports, parallel ports, and infrared ports on the computer and provides an optional docking station.

■

QuickLock/QuickBlank

■

Ownership Tag

—displays ownership information during system

—locks the keyboard and clears the screen.

restart.

—prevent unauthorized access to

1-16 Product Description

Configuration Management

Configuration Management optimizes software upgrade and customer. This support software is accessible through a monthly CD-ROM subscription. Support software can also be downloaded from the Compaq Web site at:

www.compaq.com/support/portables

Managing Power

The computer comes with a collection of power management features that allow battery operating time to be extended and power to be conserved. Use power management to monitor most computer components such as the hard drive, processor, and display.

Accessing Power Management

In Windows 95, select Start ! Settings ! Control Panel ! Power

■

to view or adjust settings in Power Properties. In Windows NT 4.0, select Compaq Power instead of Power

■

In Windows 98, select Power Management instead of Power.

■

Power Management Levels

To extend the life of batteries, use the Battery Conservation tab in Power Properties.

In Windows 95, select Start ! Settings ! Control Panel ! Power

■

to access Power Properties. In Windows NT 4.0, select Compaq Power instead of Power.

■

In Windows 98, select Power Management instead of Power.

■

You can customize the level of battery conservation or the selection of preset power management levels.

Product Description 1-17

1.3 Computer External Components

The external components on the display and left side of the computer are shown in Figure 1-2 and described in Table 1-5.

Figure 1-2. Display and Left Side Components

1-18 Product Description

Table 1-5

Display and Left Side Components

Item Component Function

1 Tilt feet (2) Tilt the computer for ease of use. 2 Battery bay Accepts a 9- or 6-cell Lithium ion (Li ion)

3 Armada E500 & E500S:

DualBay Armada V300:

Fixed diskette drive 4 Display release latch Opens the computer. 5 Audio bass port Enhances stereo sound. 6 MultiBay Accepts the following MultiBay devices:

7 Volume buttons Adjust the volume of the stereo speakers. 8 Power/suspend light

(green)

9 Battery light (green) On—a battery pack is charging.

*In Windows 98 the term Standby replaces the term Suspend.

primary battery pack. Accepts a removable diskette drive or 9- or

6-cell Li ion primary battery pack. Accepts diskettes.

CD-ROM drive, CD-RW drive, DVD-ROM drive, hard drive (in Hard Drive MultiBay Adapter), SuperDisk LS-120 Drive, 6-cell Li ion MultiBay battery pack.

On—power is turned on. Off—power is turned off. Blinking—computer is in Suspend.* NOTE: The power/suspend light also blinks if

a battery pack that is the only source of power available to the computer reaches a critical low-battery condition while Hibernation is disabled.

Off—no battery packs are changing. Blinking—a battery pack that is the only

available power source has reached a low-battery condition.

Product Description 1-19

The external components on the right side of the computer are shown in Figure 1-3 and are described in Table 1-6.

Figure 1-3. Right Side Components

1-20 Product Description

Table 1-6

Right Side Components

Item Component Function

1 PC Card slots* Supports 32-bit (CardBus) and 16-bit

2 Stereo speaker/

headphone jack

3 Mono microphone jack Connects a mono microphone, disabling the

4 Security cable slot Accepts an optional security cable to secure

5 RJ-11 jack (internal

modem models only)

6 RJ-45 jack (internal

network interface card

models only) 7 Infrared port Provides wireless communication between

8 Air vent Provides airflow to cool internal

9 Composite TV

connector

* The Armada E500 and E500S have two PC Card slots; the Armada V300 has only one PC

Card slot.

PC Cards. Connects stereo speakers, headphones, or

headset. This jack is driven by an amplifier and has

volume control. The internal computer speakers are turned off when external speakers or headphones are plugged into this jack.

built-in microphone.

the computer to a fixed object to prevent theft.

Connects the modem cable to an internal modem.

NOTE: A modem cable is included with internal modem models.

Connects the network cable.

the computer and another infrared-equipped device using an infrared beam.

components. Connects a television, VCR, camcorder, or

overhead projector.

Product Description 1-21

The external components on the rear of the computer are shown in Figure 1-4 and described in Table 1-7.

Figure 1-4. Rear Components

1-22 Product Description

Table 1-7

Rear Components

Item Component Function

1 AC Adapter connector Connects the AC power adapter. 2 Universal Serial Bus

(USB) connector

3 External monitor

connector 4 Serial connector Connects optional serial devices, such as a

5 Docking connector Connects the computer to the expansion

6 Parallel connector Connects an optional parallel device, such

7 Keyboard/mouse

connector

Connects USB devices, such as cameras for video conferencing, or hubs which connect multiple USB devices.

The USB connector is a powered hub. When running Windows 95 or higher or Windows NT, any combination of up to five powered or unpowered hubs can be connected in any sequence, as long as two unpowered hubs are not connected next to each other.

When running a lower version of Windows or Windows NT, or if using a different operating system, up to two hubs can be connected.

Connects an optional external monitor, overhead projector, or TV adapter.

mouse.

base, convenience base, or port replicator.

as a printer. Connects an optional full-sized keyboard or

a mouse. Both external mouse and computer pointing

device are active. An optional splitter/adapter allows both an external keyboard and mouse to be used at the same time.

Product Description 1-23

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