Compaq UPS R3000 XR User Manual

UPS R3000 XR

Maintenance and Service Guide

First Edition (September 2000) Part Number 221891-001 Spare Part Number 223932-001 Compaq Computer Corporation

Notice

Trademark Office. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissi ons contained herein. The informat i on

in this document is subject to change without notice. THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF

ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OF CONTRACT OR TORT, INCLUDING NEGLIGENCE.

The limited warranties for Comp aq products are exclusively set forth in the d ocumentation accompanying such products. Nothing herein should be construed as constituting a further or additional warranty.

Compaq UPS R3000 XR Maintenance and Service Guide First Edition (September 2000) Part Number 221891-001 Spare Part Number 223932-001

About This Guide

Symbols in Text ..........................................................................................................v

Compaq Technician Notes .........................................................................................vi

Where to Go for Additional Help...............................................................................vi

Telephone Numbers...........................................................................................vii

Chapter 1

Before You Begin

Safety and Product Information................................................................................1-1

Symbols on Equipment.....................................................................................1-1

Technician Notes...............................................................................................1-2

Rack ..................................................................................................................1-2

Weight...............................................................................................................1-2

Communication Ports........................................................................................1-3

Extended Runtime Modules and Batteries ........................................................1-3

Remote Emergency Power Off (REPO)............................................................1-4

Chapter 2

Illustrated Parts List

Exploded View.........................................................................................................2-2

Chapter 3

Removal and Replacement Procedures

Before You Begin.....................................................................................................3-1

Replaceable Parts ..............................................................................................3-1

Tools Required..................................................................................................3-2

Identifying Components...........................................................................................3-2

Front Panel........................................................................................................3-2

Front Panel Controls and LED Display.............................................................3-3

Rear Panel Components....................................................................................3-4

Modes of Operation..................................................................................................3-6

Standby Mode ...................................................................................................3-6

Operate Mode....................................................................................................3-6

Configure Mode................................................................................................3-6

Auto-Bypass Mode............................................................................................3-6

Powering Down the UPS..........................................................................................3-7

Emergency Shutdown .......................................................................................3-7

iv Compaq UPS R3000 XR Maintenance and Service Guide

Removal and Replacement Procedures

continued

Replacing the UPS Battery Pack..............................................................................3-8

Disposing of Used Batteries............................................................................3-10

Replacing the Electronics Module..........................................................................3-11

Replacing an Option or Communication Board.....................................................3-14

Replacing the UPS Unit..........................................................................................3-16

Extended Runtime Modules...................................................................................3-17

Replacing ERM Battery Packs........................................................................3-17

Replacing an ERM..........................................................................................3-20

Chapter 4

Troubleshooting

Troubleshooting During Start...................................................................................4-1

Troubleshooting After Start......................................................................................4-2

Chapter 5

Specifications

Physical Specifications.............................................................................................5-1

Input Specifications..................................................................................................5-2

Output Specifications...............................................................................................5-3

Overcurrent Protection.............................................................................................5-5

Battery Specifications...............................................................................................5-5

Battery Runtime .......................................................................................................5-5

Environmental Specifications...................................................................................5-6

Index

About This Guide

This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing Compaq R3000 XR series of Uninterruptible Power Systems (UPSs).

IMPORTANT:

who are knowledgeable of the procedures, precautions, and hazards associated with equipment containing hazardous energy circuits.

Symbols in Text

These symbols may be found in the text of this guide. They have the following meanings:

IMPORTANT:

Text set off in this manner presents commentary, sidelights, or interesting points of information.

NOTE:

WARNING:

levels, only authorized service technicians should attempt to repair this equipment. Improper repairs could create conditions that are hazardous.

WARNING:

could result in bodily harm or loss of life.

CAUTION:

damage to equipment or loss of information.

To reduce the risk of personal injury from electrical shock and hazardous energy

The installation of options and servicing of this product shall be performed by individuals

Text set off in this manner indicates that failure to follow directions in the warning

Text set off in this manner indicates that failure to follow directions could result in

Text set off in this manner presents clarifying information or specific instructions.

vi Compaq UPS R3000 XR Maintenance and Service Guide

Compaq Technician Notes

WARNING:

equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indications of component replacement or printed wiring board modifications may void any warranty.

WARNING:

levels, do not exceed the level of repair specified in these procedures. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs could create conditions that are hazardous.

WARNING:

CAUTION:

clearance at the front and back of the UPS.

Only authorized technicians trained by Compaq should attempt to repair this

To reduce the risk of personal injury from electrical shock and hazardous energy

To reduce the risk of electric shock or damage to the equipment:

If the system has multiple power supplies, disconnect power from the system by unplugging all power cords from the power supplies.

Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

To properly ventilate your system, you must provide at least 12 inches (30.5 cm) of

CAUTION:

the AC power cord into a properly grounded AC outlet only.

The UPS is designed to be electrically grounded. To ensure proper operation, plug

Where to Go for Additional Help

In addition to this guide, the following information sources are available:

User Documentation

■

Compaq Service Quick Reference Guide

■

Service Training Guides

■

Compaq Service Advisories and Bulletins

■

Compaq QuickFind

■

Compaq

■

Compaq Download Facility: Call 1-281-518-1418

■

Insight Manager

Telephone Numbers

For the name of your nearest Compaq Authorized Reseller:

In the United States, call 1-800-345-1518

■

In Canada, call 1-800-263-5868

■

For Compaq technical support:

In the United States and Canada, call 1-800-386-2172

■

For Compaq technical support phone numbers outside the United States and Canada, visit

■

the Compaq website at

http://www.compaq.com

About This Guide vii

Safety and Product Information

WARNING: The Compaq Uninterruptible Power System (UPS) R3000 XR contains hazardous voltage levels and energy circuits. There is a risk of personal injury from electrical shock and hazardous energy levels. Persons performing installation or service procedures must be Trained Service Technicians, knowledgeable about the procedures, precautions, and hazards associated with AC Power Products.

Chapter

Before You Begin

Symbols on Equipment

These icons may be located on equipment in areas where hazardous conditions may ex ist.

weight kg

weight lb

Any surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards. Enclosed area contains no operator serviceable parts.

WARNING:

enclosure.

Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.

WARNING:

cool before touching.

Any product or assembly marked with these symbols indicates that the component exceeds the recommended weight for one individual to handle safely.

WARNING:

observe local health and safety requirements and guidelines for manual material handling.

To reduce risk of injury from electrical shock hazards, do not open this

To reduce the risk of injury from a hot component, allow the surface to

To reduce the risk of personal injury or damage to the equipment,

1-2

Compaq UPS R3000 XR Maintenance and Service Guide

Technician Notes

Rack

WARNING:

levels:

Only authorized technicians trained by Compaq should attempt to repair this equipment. The installation of options and routine maintenance and service of this product must be

Do not exceed the level of repair specified in these procedures. All troubleshooting and

Remove all watches, rings, and any other metal or loose-fitting jewelry. Avoid the use of conductive tools that could bridge live parts.

WARNING:

The leveling jacks are extended to the floor. The full weight of the rack rests on the leveling jacks. The stabilizing feet are attached to the rack for a single rack installation.

To reduce the risk of personal injury from electrical shock and hazardous energy

performed by Trained Service Technicians who are knowledgeable about the procedures, precautions, and hazards associated with AC Power Products.

repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.

To reduce the risk of personal injury or damage to the equipment, ensure that:

Weight

The racks are coupled in multiple rack installations. You extend only one component at a time. A rack may become unstable if more than one

component is extended for any reason.

82 lb

37 kg

WARNING:

battery pack weighs 42 lb (19 kg). To reduce the risk of personal injury or damage to the equipment:

Observe local health and safety requirements and guidelines for manual

Obtain adequate assistance to lift and stabilize the product during

Remove all pluggable options and batteries to reduce the overall weight of

Install the UPS R3000 XR and the Extended Runtime Modules (ERMs) only at

Mount the UPS R3000 XR only on the fixed rails included in the UPS

The UPS R3000 XR weighs 82 lb (37 kg) when fully assembled. The

material handling.

installation or removal.

the product.

the bottom of the rack. If placed in a rack with existing equipment, the rack must be reconfigured to allow installation of the UPS at the bottom of the rack.

package. Refer to the appropriate installation card and rack template, shipped with the UPS R3000 XR kit, for instructions on rack-mounting the UPS.

Communication Ports

Before You Begin

1-3

CAUTION:

Interface cable supplied by Compaq (part number port to the host computer. Do not use standard RS-232 cables.

This UPS/Computer Interface Cable carries power and is specifically designed for UPS communications.

To reduce the risk of damage to the equipment, only use the DE9 UPS/Computer

Extended Runtime Modules and Batteries

Observe these precautions when handling or connecting batteries and Extended Runtime Modules.

WARNING:

A Trained Service Technician must install all batteries and the Extended Runtime Modules

Do not attempt to replace batteries unless all battery circuit breakers on any connected

WARNING:

precautions when handling batteries:

Make sure that only qualified personnel handle or connect the batteries. Remove watches, rings, or other metal objects prior to working with the equipment. Use tools with insulated handles.

To reduce risk of personal injury from electric shock or damage to equipment:

(ERMs).

ERMs are in the OFF (down) position. There is a 120-volt potential across the batteries.

To reduce the risk of personal injury or equipment damage, adhere to the following

201092-00X

) to connect the communications

Do not attempt to replace batteries unless all battery circuit breakers on any connected

ERMs are in the OFF (down) position. There is a 120-volt potential across the batteries.

This UPS contains sealed lead-acid batteries. To reduce the risk of fire or chemical burns, adhere to the following precautions:

Do not attempt to recharge batteries after removal from the UPS. Do not disassemble, crush, or puncture the batteries. Do not short the external contacts of the batteries. Do not immerse the batteries in water. Do not expose the batteries to temperatures higher than 60°C or dispose of in fire. Use only the Compaq battery spare designated for this UPS.

1-4

Compaq UPS R3000 XR Maintenance and Service Guide

THIS PRODUCT CONTAINS A NONSPILLABLE BATTERY

Next Recharge Date:

14-DEC-01

Please refer to Maintenance Section

of Owner's Manual enclosed inside

Figure 1-1. Checking the battery recharge date label

IMPORTANT:

Battery Recharge Date Label has passed without the batteries being recharged, contact an Authorized Compaq Service Representative.

IMPORTANT:

unless you implement a procedure to keep these batteries charged while in storage.

Do not use the batteries if the recharge date has passed (Figure 1-1). If the date on the

Compaq recommends that you do not maintain an inventory of spare batteries on-site

Do not dispose of used batteries with general office or household waste. Return the used battery for proper disposal to:

Compaq, your authorized Compaq Partners, or their agents A recycling center that meets all local environmental standards

Remote Emergency Power Off (REPO)

If the UPS R3000 XR is to be installed in a computer equipment room, it must be connected to a Remote Emergency Power Off (REPO) circuit. The UPS R3000 XR REPO port is designed to meet the requirements stated in National Electrical Code (NFPA 70) Article 645-10 and 11 in North America or the equivalent local and/or national wiring regulations.

WARNING:

To reduce risk of personal injury or damage to equipment:

Only a licensed electrician can wire the REPO port. Verify that the main breaker switch is in the OFF position before wiring the REPO port. In North America, the REPO circuit must comply with the NEC (NFPA 70, Article 725) for a

Class 2 circuit. The REPO port wiring must also meet all other national and local standards in the area in which it is installed.

Chapter

Illustrated Parts List

This chapter provides the illustrated parts breakdown and a spare parts list for the Compaq UPS R3000 XR. See Table 2-1 for the names of referenced spare parts.

2-2

Compaq UPS R3000 XR Maintenance and Service Guide

Exploded View

Figure 2-1. Exploded view, Compaq UPS R3000 XR

Illustrated Parts List

Table 2-1

UPS Spares Parts List

Ref Description Spares Part #

2-3

Cables

UPS Chassis **

Front Bezel 204507-001

Electronics Module (low voltage)

Electronics Module (high voltage)

UPS Battery Pack 204503-001

Battery Bracket **

X-Slot Serial Board 204514-001

UPS L530-NA

UPS L530-JP

UPS 620H-NA

UPS DTC-INTL

UPS 309-EURO

Cord Retention Clip 204505-001*

Front and Rear Mounting Brackets 204504-001*

Mounting Rail 322578-002*

Maintenance and Service Guide 223932-001*

204506-001

216097-001*

222383-001*

222383-291*

222384-001*

222385-002*

222386-021*

* Not shown

** No spare available

UPS to server interface cable 204508-001*

UPS to UPS interface cable 204509-001*

2-4

Compaq UPS R3000 XR Maintenance and Service Guide

Figure 2-2. Exploded view, Extended Runtime Module

+ 34 hidden pages

Compaq UPS R3000 XR User Manual

Contents

About This Guide