Compaq 222863-001 - TaskSmart W2200 Model 10, TaskSmart W2200 Maintenance And Service Manual

TaskSmart W2200 Appliance Server

Maintenance and Service Guide

First Edition (April 2001) Part Number 230922-001 Spare Part Number 237503-001 Compaq Computer Corporation

Notice

and Trademark Office. TaskS mart is a trademark of Compaq Informati on Technologies Group, L .P. in the United States and other countries.

Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States and other count ries.

All other product names mentioned herein may be trademarks of their resp ective companies. Compaq shal l not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is s ubject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide First Edition (April 2001) Part Number 230922-001 Spare Part Number 237503-001

About This Guide

Symbols in Text.........................................................................................................vii

Compaq Technician Notes ........................................................................................vii

Rack Stability...........................................................................................................viii

Where to Go for Additional Help...............................................................................ix

Integrated Management Display..........................................................................ix

Telephone Numbers ............................................................................................ix

Chapter 1

Illustrated Parts Catalog

Mechanical Parts Exploded View.............................................................................1-2

Mechanical Spare Parts List.....................................................................................1-3

System Components Exploded View.......................................................................1-4

System and Mechanical Spare Parts List..................................................................1-5

Contents

Chapter 2

Removal and Replacement Procedures

Electrostatic Discharge Information.........................................................................2-1

Rack Warnings.........................................................................................................2-3

Unloading the Rack from the Pallet..................................................................2-3

Handling Components in the Rack....................................................................2-3

Rack Stability....................................................................................................2-3

Server Warnings and Precautions.............................................................................2-4

Powering Down the Server.......................................................................................2-4

Access Panel.............................................................................................................2-6

Memory Modules.....................................................................................................2-7

Shipping/Ejector Key.............................................................................................2-10

CD-ROM/Diskette Drive Assembly.......................................................................2-12

Bezel.......................................................................................................................2-13

Hard Drive Overview.............................................................................................2-15

Guidelines for ATA Hard Drive (Model 10)...................................................2-15

Guidelines for SCSI Hard Drives (Models 20 and 30)....................................2-15

Hard Drive Identification Numbers.................................................................2-16

Hard Drives............................................................................................................2-17

Ultra ATA/100 Controller Module (Model 10)......................................................2-19

Single Channel Wide-Ultra2 SCSI Controller Module (Models 20 and 30)..........2-20

CD-ROM/Diskette Drive Assembly Backplane .....................................................2-21

User Interface Board...............................................................................................2-22

iv Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Removal and Replacement Procedures

continued

PCI Riser Board Assembly.....................................................................................2-23

Expansion Board.............................................................................................2-24

PCI Board Guide.............................................................................................2-25

Center Wall.............................................................................................................2-26

Cables.....................................................................................................................2-28

ATA Cable (Model 10)...................................................................................2-28

Two-Device Terminated SCSI Cable (Models 20 and 30)..............................2-29

CD-ROM/Diskette Drive Assembly Cable.....................................................2-30

Remote Insight Lights-Out Edition Board Remote Manage ment Cable (Model

30) ...................................................................................................................2-31

System Fans............................................................................................................2-32

Fans 1, 2, and 3................................................................................................2-33

Fans 4 and 5 ....................................................................................................2-34

Power Supply .........................................................................................................2-35

Processor ................................................................................................................2-36

Battery....................................................................................................................2-38

System Board .........................................................................................................2-41

Chapter 3

Diagnostic Tools

Diagnostic Tools Utility Overview...........................................................................3-2

Restoring the TaskSmart W2200 Appliance Server to Factory Defaults.................3-3

Chapter 4

Connectors, Switches, and LEDs

Connectors................................................................................................................4-1

Rear Panel Connectors......................................................................................4-2

Expansion Slot Connectors ...............................................................................4-3

System Board Connectors.................................................................................4-4

System Board Switches............................................................................................4-5

System Switch (SW2) .......................................................................................4-6

System Configuration Switch (SW3)................................................................4-6

LEDs.........................................................................................................................4-7

Front Panel LEDs..............................................................................................4-8

Rear Panel LEDs.............................................................................................4-10

Internal Power LED ........................................................................................4-11

Chapter 5

Specifications

System Unit..............................................................................................................5-2

Power Supply ...........................................................................................................5-3

Memory....................................................................................................................5-3

CD-ROM/Diskette Drive Assembly.........................................................................5-4

Low-Profile 1.44-MB Diskette Drive................................................................5-4

Low-Profile IDE CD-ROM Drive.....................................................................5-5

Controller Modules...................................................................................................5-6

Ultra ATA/100 Controller Module (Model 10).................................................5-6

Single Channel Wide Ultra2 SCSI Controller Module (Models 20 and 30) .....5-7

Hard Drives..............................................................................................................5-8

ATA Hard Drive (Model 10).............................................................................5-8

Ultra3 SCSI Hard Drive (Models 20 and 30)....................................................5-9

Compaq NC3163 Fast Ethernet NIC 10/100 Wake-on-LAN.................................5-10

Remote Insight Lights-Out Edition Board..............................................................5-11

Index

Contents v

This maintenance and servi ce guide is a troubleshooting guide that can be used for r eference when servicing the Compaq TaskSmart™ W2200 appliance server.

IMPORTANT: The installation of options and servicing of this product must be performed by individuals who are knowledgeable of the procedures, precautions, and hazards associated with equipment containing hazardous energy circuits.

Symbols in Text

These symbols may be foun d in the text of t his guide. They have the following meanin gs.

About This Guide

WARNING: To reduce the risk of personal injury from electric shock and hazardous energy

levels, only authorized service technicians should attempt to repair this equipment. Improper repairs could create conditions that are hazardous.

WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.

IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.

Compaq Technician Notes

WARNING: Only authorized technicians trained by Compaq should attempt to repair this

equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indications of component replacement or printed wiring board modifications may void any warranty.

viii Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

WARNING: To reduce the risk of personal injury from electric shock and hazardous energy levels, do not exceed the level of repair specified in these procedures. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs could create conditions that are hazardous.

WARNING: To reduce the risk of electric shock or damage to the equipment:

■ If the system has multiple power supplies, disconnect power from the system by

unplugging all power cords from the power supplies.

■ Do not disable the power cord grounding plug. The grounding plug is an important safety

feature.

■ Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at

all times.

CAUTION: To properly ventilate your system, you must provide at least 30.5 cm (12 in.) of clearance at the front and back of the computer.

CAUTION: The computer is designed to be electrically grounded (earthed). To ensure proper operation, plug the AC power cord into a properly grounded AC outlet only.

Rack Stability

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

■ The leveling jacks are extended to the floor.

■ The full weight of the rack rests on the leveling jacks.

■ The stabilizing feet are secured to the rack if it is a single-rack installation.

■ The racks are coupled together in multiple-rack installations.

■ Only one component is extended at a time. A rack may become unstable if more than one

component is extended for any reason.

Where to Go for Additional Help

In addition to this guide, the following information sources are available:

■ User documentation

■ Compaq Service Quick Reference Guide

■ Service training guides

■ Compaq service advisories and bulletins

■ Compaq QuickFind

■ Compaq Insight Manager

■ Compaq download facility: Call 1-281-518-1418

Integrated Management Display

Some Compaq server models include a Compa q Integrated Management Display (IMD), a n integrated, 16 x 4-character display m ounted on the fr ont of the server . This display provides easy-to-use menu-driven access to server information, including model number, LCD firmware revision, and Power-On Self-Test (POST) operations.

information services

software

About This Guide ix

Telephone Numbers

For the name of your nearest Compaq authorized reseller:

■ In the United States, call 1-800-345-1518.

■ In Canada, call 1-800-263-5868.

For Compaq technical support:

■ In the United States and Canada, call 1-800-386-2172.

■ For Compaq technical support pho ne numbers outs ide the United Sta tes and Canada, visit

the Compaq website at

http://www.compaq.com

Chapter 1

Illustrated Parts Catalog

This chapter provides the illustrated parts breakdown for the Compa q TaskSmart W2200 appliance se rver. The corr esponding tabl es in this chapter provide nam es and ordering numbers for all referenced spare parts.

1-2 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Mechanical Parts Exploded View

Figure 1-1. Mechanical parts exploded view

Mechanical Spare Parts List

Item Description Spare Parts List

Mechanical Components

1 Chassis The server chassis is not

2 Access panel The server access panel is

Illustrated Parts Catalog 1-3

Table 1-1

Mechanical Spare Parts List

replaceable separately for

the TaskSmart W2200

appliance.

not replaceable separately

for the TaskSmart W2200

appliance.

3 Plastics kit*

a) PCI board guide

b) Bezel

c) Bezel screws*

d) Shipping/ejector key

e) UID switch button*

4 Miscellaneous hardware kit

a) PCI slot cover*

b) Cable support bracket

c) Hard drive tray

d) Removable media blank tray*

e) Vertical-mount PDU bracket*

f) Hard disk drive screws*

g) Power supply screws*

h) Rear fan screws*

5 Fixed cable management tray 173839-001

*Not shown

235429-001

232391-001

1-4 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

System Components Exploded View

Figure 1-2. System components exploded view

System and Mechanical Spare Parts List

Table 1-2

System and Mechanical Spare Parts List

Item Description Spare Parts List

3a PCI board guide (part of plastics kit in Table 1-1) 235429-001

6 PCI riser board assembly 207727-001

7 Fans 207729-001

8 Center wall and bracket with fans 213288-001

9 Power supply, 180 W 207728-001

Boards

10 User interface board 207725-001

11 CD-ROM/diskette drive assembly backplane 207726-001

12 System board 232390-001

Illustrated Parts Catalog 1-5

13 Single Channel Wide Ultra2 SCSI controller module and support posts (SCSI models

only)

14 Ultra ATA/100 controller module with support posts (ATA models only) 207738-001

15 Remote Insight Lights-Out Edition board (Model 30) 158731-001

Processor

16 933-MHz Intel Pentium III processor with heatsink 207722-001

Mass Storage Devices

17 CD-ROM/diskette drive assembly

a) Low-profile 1.44-MB diskette drive

b) Low-profile IDE CD-ROM drive

18 ATA hard drive, 20-GB 207736-001

19 SCSI hard drive, 18-GB 207738-001

Memory

20 128-MB ECC registered 133-MHz SDRAM DIMM 159226-001

207724-001

173834-001

continued

1-6 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Table 1-2 System and Mechanical Spare Parts List

Item Description Spare Parts List

Cables and Cords

21 IEC power cord* 142258-004

continued

22 Remote Insight Lights-Out Edition board remote management ribbon cable (Model

30)

23 Remote Insight Lights-Out Edition board power cord (Model 30) 164410-001

24 Miscellaneous cable kit*

a) CD-ROM/diskette drive assembly cable*

b) ATA hard drive cable*

25 Two-device terminated SCSI cable (Ultra3)* 207730-001

26 Ethernet loopback cable* 317465-001

Miscellaneous

27 Rack mounting kit (fixed rack rails)* 173845-001

28 Replacement battery, 3-V lithium* 234556-001

29 Return kit* 207732-001

30 Country kit* 237742-001

31 Maintenance and service guide* 237503-001

Option Kit Spares

32 High-voltage cables for vertical-mount PDU rack solution* 178129-001

33 Sliding rails and cable management system kit* 177852-001

34 Telco rack mounting kit* 177853-001

166655-001

207731-001

35 Third-party cabinet rack mounting kit* 177854-001

36 Desktop/stackable chassis kit* 207741-001

*Not shown

Chapter 2

Removal and Replacement Procedures

This chapter provides subassembly and module-level removal and replacement procedures for the Compaq TaskSmart W2200 appliance server. After completing all necessary removal and replacement procedures, run the diagnostics utility to verify that all components properly operate.

To service the TaskSmart W2200 appliance server, you may need the following tools:

■ Phillips screwdriver

■ Shipping/ejector key

■ Diagnostics software

Electrostatic Discharge Information

A discharge of static electricity can damage static-sensitive devices or microcircuitry. Proper packaging and grounding techniques are required to prevent damage. To prevent electrostatic discharge (ESD) damage, observe the following precautions:

■ Transport products in static-sa fe containers such as conductive tubes, bags, or boxes.

■ Keep electrostatic-sensitive parts in their containers until they arrive at static-free stations.

■ Cover workstations with approved static-dissipating material. Use a wrist strap connected

to the work surface as well as properly grounded (earthed) tools and equipment.

■ Keep the work area free of nonconductive materials such as ordinary plastic assembly aids

and foam packing.

■ Ensure proper gr ounding before touching a static-sensiti ve component or a ssembly.

■ Avoid touching p i ns, leads, or ci rcuitry.

■ Place drives printed circuit board (PCB) assembly-side down on any surface.

■ Use conductive field service to ol s.

2-2 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

WARNING: This symbol, in conjunction with any of the following symbols, indicates the presence of a potential hazard. The potential for injury exists if warnings are not observed. Consult your documentation for specific details.

This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.

This symbol indicates the presence of electric shock hazards. The area contains no user- or field-serviceable parts. Do not open for any reason.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.

This symbol, on an RJ-45 receptacle, indicates a network interface connection.

WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle.

This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

xx-xx kg

xx-xx lb

These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power.

WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system.

This symbol indicates that the component exceeds the recommended weight for one individual to safely handle.

WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling.

Rack Warnings

The following warnings refer to the rack that the TaskSmart W2200 appliance server is deployed in during pallet unloading, server deployment , and different installations.

Unloading the Rack from the Pallet

WARNING: To reduce the risk of personal injury or damage to the equipment:

■ Observe local occupational safety requirements and guidelines for heavy

115 kg

253 lb

equipment handling.

■ Obtain adequate assistance to lift and stabilize the product during installation

or removal.

■ Remove all pluggable power supplies and modules to reduce the weight of the

product.

■ Be sure that at least two people are available to safely unload the rack from

the pallet. An empty 42U rack weighs 115 kg (253 lb), is over 2.1 m (7 ft) tall, and can become unstable when being moved on its casters. Do not stand in front of the rack as it rolls down the ramp from the pallet; handle it from the sides. Stabilize the server by keeping the unit on the rails.

Removal and Replacement Procedures 2-3

Handling Components in the Rack

WARNING: To reduce the risk of personal injury or damage to the equipment:

■ Always load the heaviest item first, and load the rack from the bottom up. This method

makes the rack “bottom-heavy” and helps prevent the rack from becoming unstable.

■ The bottom stabilizers on the equipment must be fully extended. Be sure that the

equipment is properly supported/braced when installing options and boards.

■ Be sure that the rack is adequately stabilized before extending a component outside the

rack. Extend only one component at a time. A rack can become unstable if more than one component is extended.

WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch circuit that provides power to the rack.

Rack Stability

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

■ The leveling jacks are extended to the floor.

■ The full weight of the rack rests on the leveling jacks.

■ The stabilizing feet are secured to the rack if it is a single-rack installation.

■ The racks are coupled together in multiple-rack installations.

■ Only one component is extended at a time. A rack can become unstable if more than one

component is extended for any reason.

2-4 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Server Warnings and Precautions

WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system

components to cool before touching them.

CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply (UPS). This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure.

CAUTION: The TaskSmart W2200 appliance server must always be operated with the system unit cover on. Proper cooling cannot be achieved if the system unit cover is removed.

Powering Down the Server

System power in the TaskSmart W2200 appliance server does not completely shut down from the front panel Power On/Of f switch. Although switching the server off removes power from most electr onics and the drives, portions of the power supply and some internal circui try remain active. To completely remove all power from the system, disconnect all power cords from the server.

WARNING: To reduce the risk of injury from electric shock, disconnect all power cords to completely remove power from the system.

WARNING: To reduce the risk of personal injury or damage to the equipment, ensure that only one component is extended at a time. A rack can become unstable if more than one component is extended for any reason.

WARNING: Because the rack allows you to stack computer components in a vertical rather than a horizontal plane, you must take precautions to provide for rack stability and safety to protect both personnel and property. Heed all cautions and warnings throughout the installation instructions included with the server.

WARNING: To reduce the risk of personal injury or damage to the equipment, if the server must be removed from the rack for device accessibility, place it on a sturdy table or workbench. Refer to the Compaq TaskSmart W2200 Appliance Server Administration Guide for further information on working with racks.

WARNING: Moving the Power On/Off switch to the off position does not completely remove system power. Some portions of the power supply and some internal circuitry remain active. Disconnect all power cords from the server to remove all power from the system.

Removal and Replacement Procedures 2-5

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Be sure that you are properly grounded (earthed) before beginning any installation procedure. For more information, see “Electrostatic Discharge Information” earlier in this chapter.

IMPORTANT: Before being shut down by pressing the front panel Power On/Off switch, the TaskSmart W2200 appliance server must be shut down from either the graphical user interface (GUI) or the command line. For more information, refer to the Compaq TaskSmart W2200 Appliance Server Administration Guide.

To power down the server after shutting down through the GUI:

1. Press the server Power On/Off switch to power down the server. When the server is

powered down, the power LED deactivates.

2. Verify that the fan is off by listening for the fan noise to stop.

3. Disconnect the power cord first from the AC outlet, and then from the server.

4. Disconnect all remaining cables on the server rear panel, including cables extending from

external connectors on expansion boards.

5. For stability and safety, position the server securely on a workbench or other solid surface.

The system is now without pow er and can be safely serviced.

2-6 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Access Panel

CAUTION: Do not operate the server without the access panel installed because it is required

for proper airflow. Operating the server without its access panel prevents proper airflow that results in improper cooling and possible thermal damage.

To remove the access panel:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Press and hold down the locking latches



3. Slide the access panel approximately 1.25 cm (0.5 in.) toward the rear of the unit, and then



lift the panel

Figure 2-1. Removing the access panel

To replace the access panel, reverse step 3, pushing the access panel toward the front of the server until the locking latches snap into place.

Memory Modules

The TaskSmart W2200 appliance server supports up to four PC133-MHz error checking and correcting ( ECC) registered, synchronous dynamic RAM (SDRAM) dual inline memory modules (DIMMs) installed into four sockets on the system board.

NOTE: Populate the DIMM sockets in sequential order, starting with DIMM socket 1.

Removal and Replacement Procedures 2-7

Figure 2-2. Identifying DIMM sockets on the system board

Table 2-1

DIMM Socket Identification

Item Description









DIMM socket 1 (populated)

DIMM socket 2 (populated for SCSI and Remote Insight Lights-Out Edition board only, Models 20 and 30)

DIMM socket 3

DIMM socket 4

2-8 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

To remove a DIMM from the system board:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Ensure that you are properly grounded (earthed) before beginning any installation procedure. Refer to “Electrostatic Discharge Information” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

3. Open the DIMM socket latches on the socket to be serviced



. The module pops out of

the socket when the latches are released.

CAUTION: Remove DIMMs carefully to avoid bumping the controller module on the system board. The module connector pins can be damaged if the module is suddenly moved.

4. Pull the module out at the same angle as the DIMM socket on the system board



Figure 2-3. Removing a DIMM from a DIMM socket

Observe the following guidelines when installi ng a dditional memory:

■ Memory installed in the TaskSmart W2200 appliance server must be PC133-MHz ECC

registered SDRAM, 3.3 V, and 72 bits wide.

■ To facilitate successive DIMM installations, install the DIMMs in sequential order,

starting with DIMM socket 1. Refer to the illustration provided earlier i n this section.

CAUTION: Use only Compaq DIMMs. DIMMs from other sources can adversely affect data integrity.

Removal and Replacement Procedures 2-9

To replace a DIMM on the system board:

IMPORTANT: A DIMM can be installed only one way. Be sure to match the key slots on the module with the tabs on the memory slot. Push the module down into the slot until it is fully inserted and properly seated.

1. Identify the correct DIMM socket to populate. See Figure 2-2 earlier in this section.

2. Open the DIMM socket latches if they are not already opened.

3. Align the key slot in the bottom edge of the DIMM with the tab in the expansion socket.

CAUTION: The system does not recognize improperly aligned or seated DIMMs.

4. Insert the DIMM at the same angle as the DIMM socket on the system board

DIMM enters the socket, the latches close

Figure 2-4. Replacing a DIMM in a DIMM socket

CAUTION: Use only Compaq DIMMs. DIMMs from other sources can adversely affect data integrity.





. As the

5. Press down firmly on the DIMM while pushin g the la tches inward until the latches snap

into place.

2-10 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Shipping/Ejector Key

The TaskSmart W2200 appliance server includes a shipping/ejector key that secures the CD-ROM/diskette drive assembly during shipping. This key must be removed before server deployment. The key is also used to eject an assembly or the blank.

CAUTION: Always install the shipping/ejector key in its storage location inside the chassis before shipping the server. Failure to do so can result in damage to the CD-ROM/diskette drive assembly.

To remove the shipping/ej ector key:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

3. Identify and lift the shipping/ejector key from its storage location.

Figure 2-5. Removing the shipping/ejector key

To replace the shipping/ejector key, reverse steps 2 and 3.

Removal and Replacement Procedures 2-11

If you intend to use the CD-RO M/diskette drive assembly e jection feature frequently, leave the key in the ejector port for easy access, as shown in Figure 2-6. Otherwise, store the shipping/eje ctor key for future use.

Figure 2-6. Storing the shipping/ejector key in the ejector port

2-12 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

CD-ROM/Diskette Drive Assembly

To remove the CD-ROM/diskette drive assembly:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the shipping/ejector key from the chassis if you have not alread y done so. See

“Shipping/Eje ctor Key” earlier in this chapter.

3. Insert the shipping/ejec tor key appro xi mately 1.25 cm (0.5 in.) int o t he CD-ROM/diskette

drive assembly ejector port on the lower right corner of the server front panel the CD-ROM/diskette drive assembly





to eject

Figure 2-7. Ejecting the CD-ROM/diskette drive assembly

CAUTION: To reduce the risk of thermal damage, do not operate the server without the CD-ROM/diskette drive assembly installed.

To replace the assembly, slide the assembly into the bay until it is fully seated.

Bezel

Removal and Replacement Procedures 2-13

To remove the bezel:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

3. If necessary, remove the CD-ROM/diskette drive assembly. See “CD-ROM/Diskette

Drive Assembly” earlier in this chapter.

4. Remove the four bezel screws that secure the bezel to each side of the chassis.

Figure 2-8. Removing the bezel screws

2-14 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

5. Release the latches from chassis tabs to lift the bezel out

CAUTION: Avoid damaging the light pipes on the user interface board when removing the bezel.

Figure 2-9. Removing the bezel from the chassis



and away from the chassis .

To replace the bezel, reverse steps 2 through 5. When the bottom of the bezel is securely hooked into place, the bezel top snaps into the chassis tabs.

Hard Drive Overview

The TaskSmart W2200 appliance server contains two drive bays for either ATA or SCSI hard drives, however, the numbe r of drives supported by the appliance server varies b y the model. The server ships standard with two 1-inch dr i ve trays. The fol lowing subsec t ions provide general guidelines and i nst allation proc edures for in stalling or upgrading hard drives.

Guidelines for ATA Hard Drive (Model 10)

When replaci ng ATA hard drive in your TaskSmart W2200 appl i ance server, observe the following general guidelines:

■ Populate only Device 0.

■ Set the jumpers on the ATA hard drive to Cable-Select mode.

IMPORTANT: The ATA hard drive must be configured to the Cable-Select mode.

NOTE: In TaskSmart W2200 appliance servers, the ATA hard drive is set to Cable-Select mode by

default.

NOTE: Refer to the documentation that shipped with your hard drive to determine how to set the jumpers on your ATA hard drive to Cable-Select mode, if they are not already set in Cable-Select mode.

Removal and Replacement Procedures 2-15

Guidelines for SCSI Hard Drives (Models 20 and 30)

Each SCSI hard drive installed into a TaskSmart W2200 appliance server must be c onfigured with a unique SCSI ID number. Unique identification allows the system to search for the lowest numbered dr i ve to use as a boot able partition. By default, the jumpers on Compaq SCSI hard drives are set to ID 0 and may need to be reset when the drive is installed as an optional or replacement drive in the server.

CAUTION: Installing unsupported hard drives may damage your system by consuming power and generating heat in excess of the server operating tolerance.

This condition may result in a loss of system or data integrity, or both.

NOTE: Refer to the documentation that shipped with your hard drives to determine how to set the jumpers on your SCSI hard drives.

2-16 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Hard Drive Identification Numbers

The TaskSmart W2200 appliance server has two 1-inch hard drive tra ys. Hard drives installed in the TaskSmar t W2200 appliance server are labeled as Device 0 and Device 1 in Figure 2-10 fo r clarification.

IMPORTANT: Always populate hard drive bays starting with the lowest ATA device number or SCSI ID number.

Figure 2-10. ATA device number (drive cable removed for clarity)

Figure 2-11. Recommended SCSI ID numbers (drive cables removed for clarity)

Hard Drives

To remove a hard drive from the hard drive bay:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

Removal and Replacement Procedures 2-17

3. Disconnect the SCSI or ATA cables from the hard drive(s)



. See “Two-Device

Terminated SCSI Cable (Models 20 and 30)” or “ATA Cable” later in this chapter.

4. Disconnect the hard drive power cable from the hard drive(s)



5. Remove the hard drive and hard drive tray by performin g the following steps: a. Loosen the thumbscrew that secures the hard drive tray to the chassis



b. Slide the tray toward the rear of the server, and then lift the tray out of the chassis



Figure 2-12. Removing a hard drive tray from the chassis (center wall removed for clarity)

2-18 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

6. Remove the four 6-32 Phillips-head screws that secure the hard drive to the hard drive



tray

7. Remove the hard drive from the hard drive tray

Figure 2-13. Removing a hard drive from a hard drive tray

CAUTION: Review “Guidelines for Hard Drives” earlier in this chapter to ensure proper jumper settings and hard drive configuration.



CAUTION: When connecting the power cable to your hard drives, ensure that the connectors are installed so that the red wire faces right when viewed from the front of the server.

IMPORTANT: Ensure that you install your hard drives with the data and power connectors along the bottom of the tray, facing away from the front vent holes.

To replace the hard drive, reverse steps 2 through 7.

Ultra ATA/100 Controller Module (Model 10)

To remove the ATA controll er module:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

CAUTION: Prevent damage to the connector pins by lifting the ATA controller module evenly and with equal pressure on the board. Tilting the board causes the connector pins to bend.

Removal and Replacement Procedures 2-19

3. Remove the ATA controller module by pinc hing the tops of t he support posts



carefully lifting the ATA controller module from the system board

4. Disconnect the ATA cable from the ATA controller connector on the module

“ATA Cable (Model 10)” later in this chapter.

Figure 2-14. Removing the ATA controller module from the system board (center wall removed for clarity)



, and then



. See

To replace the ATA controller module, reverse steps 2 thro ugh 4, ensuring that the ATA controller module securely seats on the support posts.

2-20 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Single Channel Wide-Ultra2 SCSI Controller Module (Models 20 and 30)

To remove the SCSI controller module:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

CAUTION: Prevent damage to the connector pins by lifting the SCSI module evenly and with equal pressure on the board. Tilting the board causes the connector pins to bend.

3. Remove the SCSI controller module by pinching the tops of the support posts



carefully lifting the SCSI controller module from the system board

4. Disconnect the SCSI cable from the SCSI controller connector on the module

“Two-Device Terminated SCSI Cable (Models 20 and 30)” later in this chapter.

Figure 2-15. Removing the SCSI controller module from the system board



, and then



. See

To replace the SCSI controller module, reverse steps 2 through 4, ensuring that the SCSI controller module securely seats on the support posts.

CD-ROM/Diskette Drive Assembly Backplane

To remove the CD-ROM/diskette drive assembly backplane:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

3. Remove the shipping/ejector key. See “Sh ipping/Eject or Key” earlier in this chapter.

4. Remove the CD-ROM/diskette drive assembly. See “CD-ROM/Diskette Drive Assembly”

earlier in this chapter.

5. Disconnect the CD-ROM/diskette drive assembly cable from the CD-ROM/diskette drive



assembly backplane chapter.

. See “CD-ROM/Diskette Drive Assembly Cable” later in this

Removal and Replacement Procedures 2-21

6. Carefully pull back and hold the plastic retaining clip



7. Lift the backplane vertically until it unseats from the drive bracket and user interface

board



Figure 2-16. Removing a CD-ROM/diskette drive assembly backplane (center wall removed for clarity)

To replace the CD-ROM/diskette drive assembly backplane, reverse steps 2 through 7.

2-22 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

User Interface Board

To remove the user interface board:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

3. Remove the shipping/ejector key. See “Sh ipping/Eject or Key” earlier in this chapter.

4. Remove the CD-ROM/diskette drive assembly. See “CD-ROM/Diskette Drive Assembly”

earlier in this chapter.

5. Remove the CD-ROM/diskette drive assembly backplane. See “CD-ROM/Diskette Drive

Assembly” earlier in this chapter.

6. Slide the user interface board toward the rear of the server, and then lift to remove the

board.

IMPORTANT: Remove the user interface board carefully to avoid damaging the light pipes.

Figure 2-17. Removing the user interface board

Reverse steps 2 through 6 to replace the user interface board.

PCI Riser Board Assembly

To remove the PCI riser board assembly:

CAUTION: To avoid the risk of damage to your system or expansion boards, remove all power cords before installing or removing an expansion board. When the front panel power switch is off, auxiliary power is still connected to the PCI expansion slot and may damage the board.

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

3. Disconnect any cables connecting an existing expansion board to the system board.

Removal and Replacement Procedures 2-23

4. Loosen the PCI riser board thumbscrew



5. Lift and remove the assembly from the server chassis

Figure 2-18. Removing the PCI riser board assembly

CAUTION: When removing the PCI riser board assembly, avoid damage to the system board power cable.



If you are repl acing an expansion board, see the follow ing procedure, “Expansio n Board.”

IMPORTANT: Do not replace the PCI riser board assembly in the chassis unless all installation and cabling procedures are complete.

To replace the PCI riser board assembly, reverse steps 2 through 5, ensuring that the assembly properly seats into the retainers on the rear of the chassis.

2-24 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Expansion Board

To remove an expansion board, complete the following procedures:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

CAUTION: To avoid the risk of damage to your system or expansion boards, remove all power cords before installing or removing expansion boards. When the Power On/Off switch is in the off position, auxiliary power is still connected to the PCI expansion slot and may damage the board.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

3. Disconnect all cables from the expansion board.

4. Remove the PCI riser board assembly. See “PCI Ri ser Board Assembly” earlier in this

chapter.

5. Apply eve n pressure to pull the expansio n board out of its socket in the PCI riser board

assembly.

Figure 2-19. Removing an expansion board from the PCI riser board assembly

To replace an expansion board, reverse steps 2 through 5. Use the PCI board guide on the assembly to position the board into the socket.

IMPORTANT: Ensure that the expansion board is securely seated into the expansion slot before replacing the PCI riser board assembly and access panel.

PCI Board Guide

To remove a PCI board guide, complete the following procedures:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

3. Remove the PCI riser board assembly. See “PCI Ri ser Board Assembly” earlier in this

chapter.

4. Remove the expansion board. See “Expansion Board” earlier in this chapter.

Removal and Replacement Procedures 2-25

5. Press the guide latch to release the PCI board guide



6. Slide the PCI board guide t oward the open end of the riser b oard assembly for removal

Figure 2-20. Removing the PCI board guide

To replace a PCI board guide, reverse steps 2 through 6.



2-26 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Center Wall

To remove the center wall:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

3. Remove the PCI riser board assembly. See “PCI Ri ser Board Assembly” earlier in this

chapter.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them.

4. Disconnect the center wall fan cables from the fan connectors on the system board

5. Loosen the center wall thumbscrew

Figure 2-21. Disconnecting the center wall fan cables and loosening the thumbscrew (processor removed for clarity)





Removal and Replacement Procedures 2-27

6. Push in the tab next to the center wall fans to unlock the center wall from the chassis

7. Raise the locking end of the center wall from the chassis



, making sure that the center

wall alignment tab clears the alignment tab slot.

IMPORTANT: Retain the fan spacers for use with replacement fans.



Figure 2-22. Unlocking and removing the center wall

To replace the center wall, reverse steps 2 through 7.

2-28 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Cables

The following subsections contain removal and replacement procedures for the standard cables that ship with the TaskSmart W2200 appliance server:

■ ATA Cable (Model 10)

■ Two-Device Terminated SCSI Cable (Models 20 and 30)

■ CD-ROM/Diskette Drive Assembly Cable

■ Remote Insight Lights-Out Edition Board Remote Management Cable (Model 30)

ATA Cable (Model 10)

To remove the ATA cable:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

3. Remove the PCI riser board assembly. See “PCI Ri ser Board Assembly” earlier in this

chapter.

4. Remove the center wall. See “Center Wall” earlier in this chapter.

5. Disconnect the ATA cable from the ATA controller connectors on the ATA controller

.

module

6. Disconnect the ATA cable from the hard drive

Figure 2-23. Removing the ATA cable



Reverse steps 2 through 6 to replace the ATA cable.

Two-Device Terminated SCSI Cable (Models 20 and 30)

To remove the two-device terminated SCSI cable:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

3. Remove the PCI riser board assembly. See “PCI Ri ser Board Assembly” earlier in this

chapter.

4. Remove the center wall. See “Center Wall” earlier in this chapter.

CAUTION: To avoid hardware damage to the board, cable, or system board, use caution when replacing the SCSI module onto the support posts.

Removal and Replacement Procedures 2-29

5. Disconnect the SCSI cable from the hard drives

6. Disconnect the SCSI cable from the SCSI controller module

Figure 2-24. Removing the two-device terminated SCSI cable





To replace the two-device terminated SCSI cable, reverse steps 2 through 6.

2-30 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

CD-ROM/Diskette Drive Assembly Cable

To remove the CD-ROM/diskette drive assembly cable:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

3. Remove the PCI riser board assembly. See “PCI Ri ser Board Assembly” earlier in this

chapter.

4. Remove the center wall. See “Center Wall” earlier in this chapter.

5. Disconnect the CD-ROM/diskette drive assembly cable from the CD-ROM/diskette drive

assembly backplane



6. Disconnect the CD-ROM/diskette drive assembly cable from the system board

Figure 2-25. Removing the CD-ROM/diskette drive assembly cable

To replace the CD-ROM/diskette drive assembly cable, reverse steps 2 through 6.



Removal and Replacement Procedures 2-31

Remote Insight Lights-Out Edition Board Remote Management Cable (Model 30)

To remove the Remote Insight Lights-Out Edition board remote management cable:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

3. Remove the PCI riser board assembly. See “PCI Ri ser Board Assembly” earlier in this

chapter.

4. Remove the center wall. See “Center Wall” earlier in this chapter.

5. Disconnect the Remote Insight Lights-Out Edition board remote management cable from

the connector on the Remote Insight Lights-Out Edition board.

6. Disconnect the Remote Insight Lights-Out Edition board remote management cable from

the connector on the system board.

Figure 2-26. Removing the Remote Insight Lights-Out Edition board remote management cable

Reverse steps 2 through 6 to replace the Remote Insight Lights-Out Edition board remote management cable.

2-32 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

System Fans

The TaskSmart W2200 appliance server contains seven fans. Three fans are located on the center wall, two fans are located on the rear panel of the chassis, and two fans are located in the power supply unit.

IMPORTANT: A “Fan 6 Error” indicates an error from either one of the power supply fans. When this error occurs, you must replace the entire power supply unit.

Use Figure 2-27 and Table 2-2 to locate the system fans.

Figure 2-27. Locating the system fans

Item Component













Fan 1

Fan 2

Fan 3

Fan 4

Fan 5

Fan 6 (power supply fans spare with power supply)

Table 2-2

System Fans

Fans 1, 2, and 3

To remove fan 1:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

3. Remove the PCI riser board assembly. See “PCI Ri ser Board Assembly” earlier in this

chapter.

4. Remove the center wall. See “Center Wall” earlier in this chapter.

5. Disconnect the fan cable from the system board.

Removal and Replacement Procedures 2-33

6. Remove the two Phillips-head screws that sec ure the fan t o the center wall

7. Lift and remove the fan



8. Repeat steps 5 through 7 to remove fans 2 and 3, if needed.

Figure 2-28. Removing fan 1 from the center wall



To replace the fan, reverse steps 2 through 7.

2-34 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Fans 4 and 5

To remove fan 5:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

3. Disconnect the fan cable from the fan connector on the system board

4. Remove the two Phillips-head screws that secure the fan in the chassis

5. Lift and remove the fan

Figure 2-29. Removing fan 5 from the server



6. Repeat ste ps 2 through 5 to remove fan 4, if needed.





To replace fans 4 and 5, reverse steps 2 through 6.

Power Supply

IMPORTANT: A “Fan 6 Error” indicates an error from one of the power supply fans. When this error

occurs, you must replace the entire power supply unit.

To remove the power suppl y:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

3. Remove the PCI riser board assembly. See “PCI Ri ser Board Assembly” earlier in this

chapter.

4. Remove the center wall. See “Center Wall” earlier in this chapter.

Removal and Replacement Procedures 2-35

5. Disconnect the hard drive power cables from the hard drives



6. Disconnect the power supply cable from the power supply connector on the system board



by pressing the locking ta b on the side of the connector and pulling upward

7. Remove the two Phillips-head screws that secure the power supply unit to the chassis



8. Slide the power supply away from the back of the chassis, and then lift it from the



server

Figure 2-30. Removing the power supply

To replace the power supply, reverse steps 2 through 8.

2-36 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Processor

CAUTION: Always use a new thermal pad and a new heatsink when replacing processors.

Failure to use new components can cause damage to the processor.

To remove the processor:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

3. Locate the processor on the system board.

Figure 2-31. Locating the processor (center wall removed for clarity)

WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them.

CAUTION: The processor socket must be populated at all times. Failure to replace the processor results in the system failing to boot and halting during the Power-On Self-Test (POST.) This error prevents the system from properly functioning.

Removal and Replacement Procedures 2-37

4. Disengage the heatsink retaining clip

5. Remove the heatsink from the top of the processor

CAUTION: Always use a new thermal pad and a new heatsink when replacing processors. Failure to use new components may result in damage to the processor.

, 



6. Lift the eje cting lever to disengage the processor from the system board

, 

Figure 2-32. Removing the processor

CAUTION: Scrape thermal interface material off of the processor carefully to avoid damaging the processor. Store the processor in a static-free environment after removing it from the server.

CAUTION: Remove the plastic cover to expose the adhesive side of the thermal pad on the new heatsink before placing the heatsink on the processor. The system does not continue to operate if the plastic cover is left in place.

7. If you intend to reuse the processor, ca refully scrape the thermal pad from the processor

surface and apply a new thermal pad and heatsink before reseating the processor.

To reinstall the processor and heatsink, reverse steps 2 through 7.

2-38 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Battery

If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. Replace the used battery with a Compaq 540-milliampere-hour lithium, 3V replacement battery.

WARNING: This server contains either an internal lithium manganese dioxide, or a vanadium

pentoxide battery. There is risk of fire and burns if the battery pack is not properly handled. To reduce the risk of personal injury:

■ Do not attempt to recharge.

■ Do not expose to temperatures higher than 60°C (140°F).

■ Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or

water.

■ Replace only with the spare designated for this product.

CAUTION: Loss of BIOS settings occurs when the battery is removed. BIOS settings must be reconfigured whenever the battery is replaced.

CAUTION: Batteries, battery packs, and accumulators must not be disposed of together with general household waste. Use the public collection system or return used batteries to your authorized partners or their agents for proper recycling and disposal.

IMPORTANT: Refer to the Compaq TaskSmart W2200 Appliance Server Administration Guide for more information about configuring the system after replacing the battery.

Removal and Replacement Procedures 2-39

To remove the battery:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

3. Locate the battery on the system board.

Figure 2-33. Locating the battery

4. If necessary, remove the PCI riser board assembly to access the battery location. See “PCI

Riser Board Assembly” earlier in this chapter.

2-40 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

5. Press the battery forward from the clip side of the assembly to slide the battery up and out

of the battery holder.

Figure 2-34. Removing the battery

IMPORTANT: Do not bend the retaining clip during battery replacement. For proper operation, the clip must maintain a position of contact with the battery.

To replace the battery, reverse steps 2 through 5, ensuring that the new battery is installed with the positive (+) side up.

System Board

To remove the system board:

1. Power down the server. See “Powering Down the Server” earlier in this chapter.

2. Remove the access panel. See “Access Panel” earlier in this chapter.

3. Remove the PCI riser board assembly. See “PCI Ri ser Board Assembly” earlier in this

chapter.

4. Remove the center wall. See “Center Wall” earlier in this chapter.

5. Remove the SCSI or ATA contro l l er module. See “Si ngle Channel Wide-Ultra2 SCSI

Controller M odule (Models 20 and 30)” or “Ultra ATA/100 Controller Module (Model 10)” earlier in this chapter.

6. Remove any DIMMs. See “Memory Modules” earlier in this chapter.

7. Disconnect the fan 4 and fa n 5 cables. See “System Fans” earlier in this chapter.

8. Disconnect the power supply from the system board. See “Power Supply” earlier in this

chapter.

9. Disconnect the CD-ROM/diskette drive assembly cable from the system board. See

“CD-ROM/Diskette Drive Assembly Cable” ear lier in t his chapter.

Removal and Replacement Procedures 2-41

10. Remove the system battery. See “Battery” earlier in this chapter.

11. Remove the processor. See “Processor” earlier in this chapter.

CAUTION: Always use a new thermal pad and a new heatsink when replacing processors on the system. Failure to use new components may result in damage to the processor. See “Processor” earlier in this chapter.

12. Identify the alignment keys and keyhole locations on the system board.

Figure 2-35. Identifying system board alignment keyhole locations

2-42 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

13. Remove all Phillips-head screws that secure the system board to the chassis



14. Slide the system board 1.5 cm (0.5 in.) toward the front of the chassis, ensuring that the

board unseats from all the al ignment keys, and then lift the board up and aw ay from the



keys

Figure 2-36. Removing the system board

To replace the system board, reverse steps 2 through 14.

Chapter 3

Diagnostic Tools

This chapter provides an o verview of the software and fir mware diagnostic tools available for the Compaq TaskSmart W2200 appliance server.

3-2 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Diagnostic Tools Utility Overview

The following utilities assist in diagnosing problems, testing hardware, and monitoring and managing TaskSmart W2200 appliance server operations.

Table 3-1

Diagnostic Tools

Tool What it is How to run it

Compaq Diagnostics A utility to assist testing and/or verifying

operation of Compaq hardware. If problems are found, Compaq Diagnostics isolates failures down to replaceable parts, whenever possible.

Compaq Inspect utility

Compaq Insight Manager™

Integrated Management Log (IML)

A utility that provides a report detailing system information.

A client/server application used to manage Compaq hardware remotely within a network environment. Compaq Insight Manager reports hardware fault conditions (both failure and prefailure) and collects data for reporting and graphing.

A log of system events such as system failures or nonfatal error conditions. View events in the IML from within:

■ Compaq Insight Manager

■ Compaq Survey utility

■ OS-specific IML utilities

Diagnostics and utilities are located on the Compaq system partition on the hard drive and must be accessed when a system configuration error is detected during Power-On Self-Test (POST). The server must be connected to a monitor to allow viewing of error messages. For a complete list of POST error messages, refer to the Compaq Servers Troubleshooting Guide.

Diagnostic software is located on the Compaq website for easy download and diskette creation.

The Compaq Inspect utility can be run from the Compaq Diagnostics program.

For more information, refer to the Compaq Management CD and the Compaq Insight Manager User Guide.

The IML requires Compaq operating system-dependent drivers. Refer to the SmartStart for Servers CD for instructions on installing the appropriate drivers.

continued

Table 3-1 Diagnostic Tools

Tool What it is How to run it

continued

Diagnostic Tools 3-3

Automatic Server Recovery (ASR)

ROMPaqTM utility A utility that upgrades the current

A tool that lets the server automatically restart after a catastrophic operating system failure.

■ Available Recovery—software error

recovery and environmental recovery

■ Unattended Recovery—logs the

error information to the IML, resets the server, and tries to restart the operating system

system ROM.

This tool is a function of the combined hardware and software system through the RBSU. Set the ASR to enable.

Diagnostic software is located on the Compaq website for easy download and diskette creation. Run this utility from the ROMPaq diskette after powering up the system unit.

Restoring the TaskSmart W2200 Appliance Server to Factory Defaults

To return the appliance to the original factory image, follow the instructions for factory default restoration that come with the Compaq TaskSmart W-Series Appliance Quick Restore CD.

CAUTION: The Compaq TaskSmart W2200 Appliance Server Quick Restore CD erases the system and all data is destroyed. Save all configurations, users, and other important data to another system before restoring factory defaults.

This chapter provides figures and tables showing the locations of con nectors, switches, and LEDs on various parts of the Compaq TaskSmart W2200 appliance server.

Connectors

This section contains figures and tables showing connector locations on the front pa nel, rear panel, PCI riser board assembly, and the system board of the TaskSmart W2200 appliance server.

Chapter 4

Connectors, Switches, and LEDs

4-2 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Rear Panel Connectors

Figure 4-1 an d Table 4-1 show the connectors on the rear panel of the TaskSmart W2200 appliance server.

Figure 4-1. Rear panel connectors

Item Description





















Power connector

Expansion slot

RJ-45 Fast Ethernet connector for NIC 2 (Eth 1)

RJ-45 Fast Ethernet connector for NIC 1 (Eth 0)

Mouse connector

Serial connector

Video connector

Keyboard connector

USB 1 connector (not supported)

USB 2 connector (not supported)

2 43 6

910

Table 4-1

Rear Panel Connectors

Expansion Slot Connectors

Figure 4-2 an d Table 4-2 show expansion slot c onnectors on the PCI riser board assembly.

Connectors, Switches, and LEDs 4-3

Figure 4-2. Expansion slot connectors

Expansion Slot Connectors

Item Description





64-bit PCI slot cover

64-bit PCI expansion slot

Table 4-2

4-4 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

System Board Connectors

Figure 4-3 an d Table 4-3 show c onnectors on the system board.

4321

14 13

12 11 10

4 5

Figure 4-3. System board connectors

Table 4-3

System Board Connectors

Item Description Item Description







Fan 4 connector

Fan 5 connector

Hard drive controller module (SCSI or ATA)







Remote Insight Lights-Out Edition board connector

Fan 1 connector

Fan 2 connector



ATA device 1 cable connector, (not supported)



ATA device 0 cable connector, (ATA models only)



SCSI module connector (SCSI models only)



PCI riser board assembly connector







Power supply connector

Battery

CD-ROM/diskette drive assembly connector













Fan 3 connector

Processor socket (populated)

DIMM socket 1 (populated)

DIMM socket 2

DIMM socket 3

DIMM socket 4

System Board Switches

The TaskSmart W2200 appliance server has two switchbanks (SW2 and SW3) for syste m configurat ion and a nonma skable interrupt (NMI) switch that is used for NMI event s.

Refer to the labels on the inside of the appliance access panel or to the following subsections for the proper sw i tch settings. Figure 4-4 and Table 4-4 show the location of the system switches.

Connectors, Switches, and LEDs 4-5

Figure 4-4. System board switches

Item Description







System configuration switch (SW3)

System switch (SW2)

Nonmaskable interrupt (NMI) switch

Table 4-4

System Board Switches

4-6 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

System Switch (SW2)

The system sw itch (SW2) is a f our-position switch used for pe rforming recovery and other diagnostic operations as shown in Table 4-5.

CAUTION: System switch settings are to be adjusted only by a Compaq certified technician.

CAUTION: Clearing CMOS or nonvolatile RAM (NVRAM) deletes your configuration information.

Refer to the Compaq TaskSmart W2200 Appliance Server Administration Guide for complete instructions on configuring your appliance server.

Table 4-5

System Switch (SW2) Settings

Switch Position Function

S1 Clear password

S2 Clear CMOS

S3 Factory default

S4 Factory default

Note: “On” activates the function.

System Configuration Switch (SW3)

The system configuration switch (SW3) is an eight-position switch used for system configurat ion as shown in Table 4-6.

CAUTION: System configuration switch settings are to be adjusted only by a Compaq certified technician.

System Configuration Switch (SW3) Settings

Switch Position Function

S1 VGA disable

S2 Factory default

S3 Factory default

S4 Factory default

S5 Factory default

Table 4-6

S6 Factory default

S7 Factory default

S8 Factory default

Note: “On” activates the function.

LEDs

Connectors, Switches, and LEDs 4-7

This section contains figures and tables showing LED locations and descr iptions, both internal and external, for the following components:

■ Front panel LEDs

■ Rear panel LEDs

■ Internal power LEDs

4-8 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Front Panel LEDs

Front panel LEDs allow constant monitoring of basic system functions while the appliance server is operating.

Figure 4-5. Front panel LEDs

Table 4-7

Front Panel LEDs

Item LED Description Status

Connectors, Switches, and LEDs 4-9















Front unit identification Blue = activated

Off = deactivated

Eth 1 link/activity Green = link

Off = no link

Blinking = activity

Eth 0 link/activity Green = link

Off = no link

Blinking = activity

System health Green = good

Amber = degraded

Red = critical error

Drive activity Green = activity

Off = no activity

Power On/Off Green = power on

Amber = power good

Off = power off

CD-ROM drive activity Green = activity

Off = no activity

4-10 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Rear Panel LEDs

The appliance server rear panel contains three LEDs that allow monitoring of networ k activity and appliance server identification.

21 3

Figure 4-6. Rear panel LEDs

Table 4-8

Rear Panel LEDs

Item Description Status







Eth 1 link/activity On = link

Eth 0 link/activity On = link

Rear unit identification Blue = activated

Off = no link

Blinking = activity

Off = no link

Blinking = activity

Off = deactivated

Internal Power LED

The TaskSmart W2200 system board contains an internal power LED for use during troubleshooting operations. When the LED is illuminated, adequate power is avai lable t o t he system from the power supply. If the LED is not illuminated, either the power cord is not connected or the power supply has failed.

Connectors, Switches, and LEDs 4-11

Figure 4-7. Internal power LED

The power LED is located next to the battery on the system board.

Chapter 5

Specifications

This chapter provides operating and performance specifications for Compaq TaskSmart W2200 appliance server components and hardware including:

■ System Unit

■ Power Supply

■ Memory

■ CD-ROM/Diskette Drive Assembly

G Low-Profile 1.44-MB Diskette Drive G Low-Profile IDE CD-ROM Drive

■ Controller Modules

G Ultra ATA/100 Controller Module (Model 10) G Single Channel Wide Ultra2 SCSI Controller Module (Models 20 and 30)

■ Hard Drives

G ATA Hard Drive (Model 10) G Ultra3 SCSI Hard Drive (Models 20 and 30)

■ Compaq NC3163 Fast E thernet NIC 10/100 Wake-on-LAN

■ Remote Insight Lights-Out Edition Board

5-2 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

System Unit

Table 5-1

System Unit Specifications

Item Description

Height 4.24 cm (1.67 in)

Width 42.55 cm (16.75 in)

Depth 54.6 cm (21.5 in)

Weight (configured with two SCSI hard drives, four DIMM modules, and a PCI expansion board)

U.S. and international input voltage requirements

Rated input voltage 100 VAC to 200 VAC/200 VAC to 240 VAC

Rated input frequency 50 Hz/60 Hz

Rated input current 2 A, 1 A (100 VAC to 120 VAC, 200 VAC to 240 VAC)

Rated steady-state power 151 W

Maximum peak power 200 W (for max. duration of 2 minutes)

Btus 682 Btus/hr

Temperature range

Operating

Nonoperating

Relative humidity (noncondensing)

Operating 10% to 90%

Nonoperating Shipping: 10% to 90%

Maximum wet-bulb temperature

Acoustic Noise

Idle 6.1 and 51

Operating 6.2 and 52

11.15 kg (24.58 lb)

10°C to 35°C (50°F to 95°F) Shipping: -40°C to 60°C (-40°F to 140°F) Storage: -20°C to 60°C (-4°F to 140°F)

Storage: 10% to 95%

28°C (82°F)

(BELS) and L

WAd

pAm

(dBA)

Power Supply

Item Description

Input voltage specifications

Rated input voltage 100 VAC to 240 VAC

Rated input line 180 VAC to 264 VAC (90 VAC to 132 VAC)

Frequency range 47 Hz to 63 Hz

Rated input power 298 W

Rated input current 3.3 A, 1.7 A (110 V, 220 V)

Steady state power 180 W

Maximum peak power 200 W for 2 minutes

Ambient temperature range

Specifications 5-3

Table 5-2

Power Supply Specifications

Memory

Operating

Nonoperating

Relative humidity (noncondensing)

Operating 5% to 95%

Nonoperating 5% to 95%

Dielectric voltage withstand

Input to output 3,000 VAC/minute

Input to ground 1,500 VAC/minute

Maximum wet-bulb temperature

5°C to 50°C (41°F to 122°F)

-40°C to 85°C (-40°F to 185°F)

28°C (82°F)

Table 5-3

SDRAM DIMM Specifications

Item Description

Size 128 MB (Model 10)

256 MB (Models 20 and 30)

Speed 133-MHz speed minimum

Width 72 bits

Upgrade requirement 128-MB SDRAM DIMM (minimum 128-MB total

Note: Use only 128- or 256-MB, 72-bit wide, 3.3-volt, registered ECC SDRAM. SDRAM must be 133 MHz or faster. Use only Compaq SDRAM.

memory required)

5-4 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

CD-ROM/Diskette Drive Assembly

Low-Profile 1.44-MB Diskette Drive

Table 5-4

Low-Profile 1.44-MB Diskette Drive Specifications

Item Description

Size 8.89 cm (3.5 in)

LED indicator (front panel) Green

Read/write capacity per diskette (high/low density) 1.44 MB/720 KB

Drives supported 1

Drive height 1.52 cm (0.6 in)

Drive rotation 300 rpm

Transfer rate bits/sec (high/low) 500/250 kilobytes per second (KBps)

Bytes/sector 512

Sectors/track (high/low) 18/9

Tracks/side (high/low) 80/80

Access times

Track-to-track (high/low) 6 ms/3 ms

Average (high/low) 174 ms/94 ms

Settling time 15 ms

Latency average 100 ms

Cylinders (high/low) 80/80

Read/write heads 2

Low-Profile IDE CD-ROM Drive

Item Description

Applicable disk CD-DA, CD-ROM (mode 1 and 2); CD-XA (mode 2,

Capacity 550 MB (mode 1, 12 cm), 640 MB (mode 2, 12 cm)

Block size 2638, 2352 bytes (mode 0); 2352, 2340, 2336,

Dimensions

Height 1.27 cm (0.5 in)

Width 13.11 cm (5.16 in)

Depth 13.00 cm (5.12 in)

Weight <340 g (<11.98 oz)

Specifications 5-5

Table 5-5

Low-Profile IDE CD-ROM Drive Specifications

Form 1 and 2), CD-1 Ready; CD-Extra; Photo CD (single- and multiple-session); CDi ready

1024 bytes (mode 1); 2352, 2340, 2336, 2048, 1024 bytes (mode 2)

Data transfer rate

Sustained 150 KBps (sustained 1X)

Burst 2100 to 4800 KBps

Access times (typical)

Full stroke <350 ms

Random <150 ms

Disk diameter 12 cm, 8 cm (4.7 in, 3.15 in)

Disk thickness 0.12 cm x 0.51 cm (0.047 in x 0.20 in)

Track pitch

Cache/buffer 128 KB

Startup time <7 s

Stop time <4 s (single-session); <30s (multiple-session)

Laser parameters

Type Semiconductor laser

Wave length

Divergence angle

Output power 0.13 mW

1.6 µm

700nm ± 25nm

53.5° ± 1.5°

Operating conditions

Temperature

Humidity 5% to 90% (10% to 80%)

5°C to 45°C (41°F to 118°F)

5-6 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Controller Modules

Ultra ATA/100 Controller Module (Model 10)

Table 5-6

Ultra ATA/100 Controller Module (Model 10) Specifications

Item Description

Temperature range (noncondensing)

Operating

0°C to 70°C (32°F to 158°F)

Shipping

Relative humidity (noncondensing)

Operating 10% to 90%

Nonoperating 5% to 95%

Simultaneous drive transfer channels 2 channels

Transfer rate synchronous (max) 100 megabytes per second (MBps)

Data transfer method 32-bit PCI bus master

Drive support Ultra ATA, EIDE and Fast ATA-2

PCI bus transfer rate (maximum) 133 MBps

Data transfer modes UDMA Modes 5/4/3/2/1/0, DMA Modes 2/1/0,

Protocol ATA 100 compatible

Feature CRC (Cyclical Redundancy Check)

Buffer size 128 byte

-40°C to 125°C (-40°F to 257°F)

PIO Modes 4/3/2/1/0

Single Channel Wide Ultra2 SCSI Controller Module (Models 20 and 30)

Table 5-7

Single Channel Wide Ultra2 SCSI Controller Module (Models 20 and 30) Specifications

Item Description

Temperature range (noncondensing)

Specifications 5-7

Operating

Shipping

Relative humidity (noncondensing)

Operating 8% to 90%

Nonoperating 5% to 95%

Maximum drives supported Up to 15 per channel

Logical drives supported 15

Simultaneous drive transfer channels 1

Data transfer method 32-bit PCI bus master

Total transfer rate 80 MBps

SCSI electrical interface Low-voltage differential (LVD) and single-ended

PCI bus transfer rate (maximum) 133 MBps

SCSI port connectors (internal) 68-pin Ultra3 SCSI connector

Protocol Wide Ultra2 SCSI

Software upgradable firmware Yes

Read cache 8 MB

10°C to 35°C (50°F to 95°F)

-20°C to 50°C (-4°F to 122°F)

5-8 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Hard Drives

ATA Hard Drive (Model 10)

Table 5-8

ATA Hard Drive (Model 10) Specifications

20 GB

Logical capacity 20,020 MB

Height Third, 2.54 cm (1.0 in)

Size 8.89 cm (3.5 in)

Interface ATA 100 16 bits

Transfer rate synchronous (max) 100 MBps

Single track 0.8 ms

Average 7.5 ms

Full stroke 16 ms

Rotational speed

Bytes/sector 512

Logical blocks 35,565,050

Operating temperature 10ºC to 35ºC (50ºF to 95ºF)

7,200 ± 0.1% rpm

Ultra3 SCSI Hard Drive (Models 20 and 30)

Ultra3 SCSI Hard Drive (Models 20 and 30) Specifications

Logical capacity 18,209 MB

Height Third, 2.54 cm (1.0 in)

Size 8.89 cm (3.5 in)

Interface Ultra3 SCSI

Transfer rate synchronous (maximum) 160 MBps

Single track 0.8 ms

Average 7.5 ms

Full stroke 16.0 ms

Rotational speed 10,000 rpm

Bytes/sector 512

Specifications 5-9

Table 5-9

18.2 GB

Logical blocks 35,556,080

Operating temperature 10ºC to 35ºC (50ºF to 95ºF)

5-10 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide

Compaq NC3163 Fast Ethernet NIC 10/100 Wake-on-LAN

Table 5-10

Compaq NC3163 Fast Ethernet NIC 10/100 Wake-on-LAN Specifications

Item Description

Operating speed 10/100 megabits per second (Mbps)

Transfer rate (PCI bus) 133 MBps

Data transfer method 32-bit PCI bus master

Temperature range

Operating

Nonoperating

Relative humidity (noncondensing)

Operating 10% to 90%

Nonoperating 5% to 95%

Power required 195 mA @ 5V max

Emissions standards FCC class A

Safety compliance CE Mark

0°C to 55°C (32°F to 131°F)

-65°C to 85°C (-85°F to 185°F)

Remote Insight Lights-Out Edition Board

Table 5-11

Remote Insight Lights-Out Edition Board Specifications

Item Description

Architecture 32-bit PCI-based remote management board (32-bit

Processor Intel 960RP embedded

Upgradability Option firmware upgradable via flash ROM

Video support Onboard VGA, 640 x 480 (256 to 16.7M colors), 800 x

Interfaces External power connector, one keyboard/mouse

External power adapter memory 9 VDC, 1 A, 2-MB flash ROM, 16-MB RAM, 4-MB

Remote Insight operating system support Microsoft Windows NT Server 3.51 and 4.0, Microsoft

Specifications 5-11

slot on primary bus)

600 (256 to 16.7M colors), 1,024 x 768 (256 to 65K colors), 1,280 x 1,024 (256 colors)

input/output, one video output, one Ethernet network connection (10/100 Mbps)

video RAM

Windows 2000, Advanced Server, Data Center, Novell NetWare 3.x, 4.x, and 5, SCO OpenServer 5, SCO UnixWare 7.x

Remote Insight client browser support Internet Explorer 4.01 (and later), Netscape Navigator

4.05 (and later), any other Java 1.1-compliant browser software

Index

AC power overload, warning 2-3 access panel

part number 1-3 removing 2-6 removing, illustrated 2-6

replacing 2-6 airflow, caution 2-6 alignment keys, identifying 2-41 ASR (Automatic Server Recovery)

described 3-3

running 3-3 ATA cable

removing 2-2 8

removing, illustrated 2-28

replacing 2-28 ATA controller module

caution 2-19

connector, location 4-4

part number 1-5

removing 2-1 9

removing, illustrated 2-19

replacing 2-19

specifications

buffer size 5-6 CRC feature 5-6 data transfer method 5-6 data transfe r mode 5-6 drive suppor t 5-6 PCI bus transfer rate 5-6 protocol 5-6 relative humidity 5-6 simultaneou s drive transfer

channels 5-6 temperature range 5-6 transfer rate 5-6

ATA device 0 cable connector,

location 4-4

ATA device 1 cable connector,

location 4-4

ATA device number,

illustrated 2-16

ATA hard drive

device numbers 2-16 installing, guidelines 2-15 jumper settings 2-15 part number 1-5 removing 2-1 7 replacing 2-18 specifications

capacity 5-8 height 5-8 interface 5-8 operating temperatures 5-8 rotational speed 5-8 size 5-8 transfer rate 5-8

ATA hard dri ve cable, part

number See har d dr ive ca ble ki t

Automatic Server Recovery See

ASR

battery

connector, location 4-4 disposal, caution 2-38 locating, illustrated 2-39 part number 1-6 removing 2-3 9 removing, illustrated 2-40 replacing 2-38, 2-40 warning 2-38

bezel

part number See also plastics kit removing 2-1 3 removing, illustrated 2-14 replacing 2-14

2 Compaq ProLiant W2200 Appliance Server Maintenance and Service Guide

bezel screws

part number See also plastics kit

removing, illustrated 2-13 BIOS settings, caution 2-38 boards, spare parts list 1-5

cable kit, miscellaneous, part

number 1-6

cable mana gement tray, f i xed, part

number 1-3

cable supp ort bracket, part

number 1-3. See also

miscellaneo us har dwa re kit cables and cords, spare parts list 1-6 Cable-Select mode 2-15 catalog, illustrated parts 1-1 cautions

airflow 2-6 ATA controller module 2-19 battery disposal 2-38 BIOS settings 2-38 clearing CMOS or NVRAM 4-6 cooling 2-4 defined vii DIMMs 2-8, 2-9 ESD 2-5, 2-8 grounding viii hard drive guidelines 2-18 heatsink plastic cover 2-37 overheati ng viii PCI expansion board 2-23, 2-24 PCI riser board assembly 2-23 power cable 2-18 power fluctuations 2-4 processor 2-36 processor socket 2-36 Quick Restore CD 3-3 replacing processor 2-3 7, 2-41 SCSI controller module 2-20,

2-29 SCSI hard drives 2-15 shipping/ejector key 2-10 system configuration switc h

settings 4-6 system switch settings 4-6 thermal damage 2-12 thermal interface material 2-37 user interface board 2-14 ventilation clearances viii

CD-ROM dri ve

activity LED 4-9 part number 1-5 specifications

access times 5-5 applicable disk 5-5 block size 5-5 cache/buffer 5-5 capacity 5-5 data transfer rate 5-5 depth 5-5 diameter 5-5 dimensions 5-5 divergence angle 5-5 height 5-5 humidity ra nge 5-5 laser parameters 5-5 laser type 5-5 output power 5-5 startup time 5-5 stop time 5-5 temperature 5-5 thickness 5-5 track pitch 5-5 wave length 5-5 weight 5-5 width 5-5

CD-ROM/diskette drive assembly

cable, part number 1-6 connector, location 4-4 ejecting, illustrated 2-12 part number 1-5 removing 2-1 2 replacing 2-12

CD-ROM/diskette drive assembly

backplane

part number 1-5 removing 2-2 1 removing, illustrated 2-21 replacing 2-21

CD-ROM/diskette drive assembly

cable

removing 2-3 0 removing, illustrated 2-30 replacing 2-30

CD-ROM/diskette key See also

shipping/eje c tor key

center wall

disconnecting the fan cables and

loosening t he thumbscrew,

illustrated 2-26 part number 1-5 removing 2-2 6 replacing 2-27 unlocking and removing,

illustrated 2-27

Index 3

chassis, part number 1-3 CMOS or NVRAM, clearing,

caution 4-6 CMOS, clearing 4-6 Compaq download facility, telephone

number ix Compaq Insight Manager 3-2 Compaq Inspect utility

accessing 3-2

described 3-2 Compaq ROMPaq utility 3-3 component-level repairs,

warning vii, viii

components

extending, warning 2-4

in rack, warning 2-3

mechanical 1-3 connectors

ATA controller module 4-4

ATA device 0 cable 4-4

ATA device 1 cable 4-4

battery 4-4

CD-ROM/diskette drive

assembly 4-4 DIMM sockets 4-4 expansion slot 4-2 fan 1 4-4 fan 2 4-4 fan 3 4-4 fan 4 4-4 fan 5 4-4 keyboard 4-2 mouse 4-2 PCI riser board assembly 4-4 power 4-2 power supply 4-4 processor socket 4-4 rear panel 4- 2 Remote Insight Lights-Out

Edition boa rd 4-4 RJ-45 Fast Ethernet 4-2 SCSI controller module 4-4 SCSI module 4-4 serial 4-2 system board 4-4 system board, illustrated 4-4 USB 1 4-2 USB 2 4-2 video 4-2

cooling, caution 2-4 cords and cables, spare parts list 1-6 country kit, part number 1-6

desktop/stackable chassis kit, part

number 1-6 device numbers, ATA 2-16 Diagnostics

accessing 3-2 described 3-2 locating 3-2 overview 3-2 required software 2-1

dielectric vol t age , pow er su ppl y

specifications 5-3 DIMM (dual inline memory module)

caution 2-8, 2-9 identifying sockets,

illustrated 2-7 installing 2-9 part numbers 1-5 removing 2-8 removing, illustrated 2-8 replacing, illustrated 2-9 sockets, location 4-4

diskette drive

part number 1-5 specifications

access times 5-4 bytes/sector 5-4 cylinders 5-4 drive rotation 5-4 drives supported 5-4 front panel L ED 5-4 height 5-4 read/write capacity 5-4 read/write heads 5-4 sectors/track 5-4 size 5-4 tracks/side 5-4

transfer rate 5-4 drive activity LEDs 4-9 drivers, updating 3-2 dual inline memory modul e See

DIMM

electric shock

symbol 2-2

warning vii, viii, 2-2, 2-4 electrostatic discharge See ESD equipment damage, warning viii, 2-4 ESD (electrostatic discharge)

caution 2-5, 2-8

guideline s, grounding 2-1 Eth 0 link/act ivity LEDs 4-9 Eth 1 link/act ivity LEDs 4-9

4 Compaq ProLiant W2200 Appliance Server Maintenance and Service Guide

Ethernet loopback cable, part

number 1-6

events log

described 3-2

viewing 3-2 exclamation point symbol 2-2 expansion board

removing 2-2 4

removing from PCI riser board,

illustrated 2-24

replacing 2-24 expansion slot connector s

illustrated 4-3

location 4-2, 4-3

PCI riser board assembly 4-3

factory def ault, restoring 3-3 fan 1 connector, location 4-4 fan 1, remo ving, illustrated 2-33 fan 2 connector, location 4-4 fan 3 connector, location 4-4 fan 4 connector, location 4-4 fan 5 connector, location 4-4 fan 5, removing, illustrated 2-34 fans

location 2-32

part number 1-5

system 2-32 fans 1, 2, and 3

removing 2-3 3

replacing 2-33 fans 4 and 5

removing 2-3 4

replacing 2-34 front panel LEDs 4-8

grounding

caution viii

ESD 2-1 grounding plug, warning viii guidelines

ATA hard drive, installing 2-15

SCSI hard drives,

installing 2-15

hard drive tray

part number 1-3 removing from chassis,

illustrated 2-17

hard drive tr ay, part number See

also miscell aneous hardwar e kit

hard drives

guidelines, caution 2-18 overview 2-15 removing from ha r d dri ve tray,

illustrated 2-18

hardware kit , miscellane ous, part

number 1-3

hazard

symbol 2-2 warning 2-2

hazardous energy circuits

symbol 2-2

hazardous energy levels,

warning viii health LEDs 4-9 heatsink plastic cover, c aution 2-37 heatsink, part number See pr oce ss or help

additional sources ix Compaq authorized resellers,

telephone numbers ix Compaq website ix technical support telephone

numbers ix

high-voltage cables, par t number 1-6 hot surface

symbol 2-2 warning 2-2, 2-4, 2-36

http

//www.compaq.com ix

humidity ra nge

CD-ROM dri ve

specifications 5-5 NICs specification 5-10 power supply specifications 5- 3 SCSI controller module

specifications 5-7 system unit specifications 5-2

IDE CD-ROM drive See CD-ROM

drive identification numbers 2-16 IEC power cord, part number 1-6

Index 5

illustrations

access panel, removing 2-6 ATA cable, removing 2-28 ATA controller module,

removing 2-1 9 ATA device number 2-16 battery, locating 2-39 battery, removing 2-40 bezel screws, removing 2-13 bezel, removing 2-14 CD-ROM/diskette drive

assembly

ejecting 2-12

CD-ROM/diskette drive

assembly backplane,

removing 2-2 1 CD-ROM/diskette drive

assembly cable,

removing 2-3 0 center wall, disconnecting the fan

cables and loosening the

thumbscrew 2- 26 center wall, unlocking and

removing 2-2 7 DIMM

removing 2-8

replacing 2-9 DIMM sockets, identifying 2-7 expansion board, removing from

PCI riser board 2-24 expansion slot connectors 4-3 fan 1, remo ving 2-33 fan 5, remo ving 2-34 front panel LEDs 4-8 hard drive tr ay, removing from

chassis 2-17 hard drive, removing from hard

drive tray 2-18 mechanical parts, exploded

view 1-2 PCI board guide, removing 2-25 PCI riser board assembly,

removing 2-2 3 power LED, internal 4-11 power supply, removing 2-3 5 processor

locating 2-36

removing 2-3 7 rear panel connectors 4-2 rear panel LEDs 4-10 Remote Insight Lights-Out

Edition boa rd, removing the remote management cable 2-31

SCSI controller module,

removing 2-2 0

SCSI ID numbers,

recommended 2-16

shipping/eje c tor key

removing 2-1 0 storing 2-11

system board

connectors 4-4 identifying alignment

keyholes 2-4 1 removing 2-4 2 switches 4-5

system components, exploded

view 1-4 system fans, locating 2-32 two-device terminated SCSI

cable, disconnecting 2-29 user interface board,

removing 2-2 2

IMD (Integrated Management

Display), de scribed ix

IML (Integrated Management Log),

described 3-2

Integrate d Management Display See

IMD

Integrated Management Log See

IML

jumper settings

guidelines

ATA hard dri ve 2-15 SCSI hard drives 2-15

keyboard connector, location 4-2 keys, alignment 2-41 kits

country 1-6 desktop/stackable chassis 1-6 hardware, mi scellaneous 1-3 miscellaneous cable 1-6 plastics 1-3 rack mounting 1-6 return 1-6 sliding rails and cable

management system 1-6 Telco rack m ounting 1-6 third-part cabinet rack

mounting 1-6

6 Compaq ProLiant W2200 Appliance Server Maintenance and Service Guide

LED indicators See LEDs LEDs

CD-ROM drive, activity 4-9 Eth 0 link/ac tivity 4-9, 4-10 Eth 1 link/ac tivity 4-9, 4-10 front panel 4- 8 front panel, i llustrated 4-8 front unit identification 4-9 hard drive ac tivity 4-9 internal 4-11 listed 4-7 power 4-9 power, internal 4-11 rear panel 4- 10 rear panel, i llustrated 4-10 rear unit identification 4-10 system health 4-9

low-profile 1.4 4- M B diske t te

drive See diskette drive

low-profile IDE CD-ROM drive See

CD-ROM dri ve

maintenance and se rvi ce gui de, par t

number 1-6

mass storage devices, spare parts

list 1-5

mechanical components, spare parts

list 1-3

mechanical parts, exploded view,

illustrated 1-2

memory

additional, installing 2-8 installing 2-9 modules 2-7 part number 1-5 replacing 2-9 spare parts list 1-5 specifications

module size 5-3 speed 5-3 upgrade requirements 5-3

width 5-3 miscellaneous, spare parts list 1-6 mouse connector, location 4-2

NICs (network interface controllers)

specifications

data transfer method 5-10 emission standards 5-10 PCI bus transfer rate 5-10 relative humidity 5-10 safety compliance 5-10 speed 5-10 temperature range 5-10

NMI (nonmaskable interrupt) switch

described 4-5 location 4-5

nonmaskable interrupt See NMI

option kit spares

spare parts list 1-6 options, memory 2-7 overheati ng, caution viii

part numbers

access panel 1-3

ATA controller module 1-5

ATA hard dri ve 1-5

ATA hard dri ve cable 1-6

battery 1-6

bezel 1-3

bezel screws 1-3

cable management tray,

fixed 1-3 cable supp ort bracket 1-3 CD-ROM dri ve 1-5 CD-ROM/diskette drive

assembly 1-5

backplane 1-5

cable 1-6 center wall 1-5 chassis 1-3 country kit 1-6 desktop/stackable chassis

kit 1-6 DIMM 1-5 diskette dr ive 1-5 Ethernet loopback cable 1-6 fans 1-5 hard drive tr ay 1-3 hardware kit , miscellane ous 1-3 high-voltage cables 1-6 IEC power cord 1-6 maintenance and service

guide 1-6

Index 7

memory 1-5 miscellaneous cable kit 1-6 PCI card guide 1-3, 1-5 PCI riser board assembly 1-5 PCI slot cover 1-3 PDU bracket 1-3 plastics kit 1-3 power supply 1-5 processor, with heatsink 1- 5 rack mounting kit 1-6 Remote Insight Lights-Out

Edition boa rd 1-5

power cord 1-6 remote mana gement ribbon

cable 1-6 return kit 1-6 screws

hard disk drive 1-3 power supply 1-3

rear fan 1-3 SCSI controller module 1-5 SCSI hard drive 1-5 shipping/ejector key 1-3 sliding rails and cable

management system kit 1-6 system board 1-5 Telco rack m ounting kit 1-6 third-party cabinet rack mounting

kit 1-6 two-device terminated SCSI

cable (Ultra3) 1-6 UID switch b ut ton 1-3 user interface board 1-5

parts catalog, illustrated 1-1 password, clearing 4-6 PCI board guide

part number See also plastics

kit. See also plastics kit removing 2-2 5 removing, illustrated 2-25 replacing 2-25

PCI expansion board, cauti on 2-23,

2-24

PCI riser board assembly

caution 2-23 connector, location 4-4 part number 1-5 removing 2-2 3 removing, illustrated 2-23 replacing 2-23

PCI slot cover, part number 1-3. See

also miscell aneous hardwar e kit

PDU bracket, part number 1-3. See

also miscell aneous hardwar e kit

personal injury, warning vii, viii,

2-3, 2-4, 2-26

Phillips screwdriver, required

tool 2-1 plastics kit, part number 1-3 POST (Power-On Self-Test),

diagnostics 3-2 power

connector, location 4-2

warning 2-2, 2-4 power cable, caution 2-18 power cord See IEC power cord power fluctuations, caut ion 2-4 power LED 4-9

internal 4-11

internal, illustrated 4-11 power source symbol 2-2 power supply

connector, location 4-4

part number 1-5

removing 2-3 5

removing, illustrated 2-35

replacing 2-35

specifications

ambient temperature

range 5-3

dielectric voltage

withstand 5-3 input voltage 5-3 relative humidity range 5-3 web-bulb temperature 5-3

powering down the server

procedure 2-5

warnings and cautions 2-4 Power-On Self-Test See POST processor

caution 2-36

locating, illustrated 2-36

removing 2-3 6

removing, illustrated 2-37

replacing 2-37

replacing, caution 2-37, 2-41

spare parts list 1-5

with heatsink, part numbers 1-5 processor socket

caution 2-36

location 4-4

Quick Restore CD, caution 3-3

8 Compaq ProLiant W2200 Appliance Server Maintenance and Service Guide

rack

warning 2-3, 2-4 rack mounting kit, part number 1-6 rack stability, warning viii, 2-3, 2-4 rear panel connectors, illustrated 4-2 rear panel LEDs 4-10 Remote Insight Lights-Out Edition

board

connector, location 4-4

part number 1-5

power cord, part number 1-6

remote mana gement cable

removing 2-3 1 replacing 2-31

remote mana gement ribbon

cable, part number 1-6

removing the remote

management cable, illustrated 2-31

specifications

architecture 5-11 client brow ser support 5-11 external power adapter

memory 5-11 interfaces 5-11 OS support 5-1 1 processor 5-11 upgradability 5-11 video support 5-11

removable media blank tray, part

number 1-3. See also miscellaneo us har dwa re kit

removal and replacement,

procedure s 2-1 return kit, part number 1- 6 RJ-45 Fast Ethernet connectors,

location 4-2 RJ-45 receptacle, warning 2-2 ROMPaq utility

described 3-3 running 3-3

screwdriver symbol 2-2 screws

bezel, part number See also

plastics kit

power supply, part number 1-3.

Compaq 222863-001 - TaskSmart W2200 Model 10, TaskSmart W2200 Maintenance And Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual