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UPS T2200 XR
Operation and Reference Guide
First Edition (November 2000)
Part Number 215503-001
Compaq Computer Corporation
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Notice
© 2000 Compaq Computer Corporation
COMPAQ, the Compaq logo, Deskpro, Fastart, Compaq Insi ght Manager, Systempro, Sy stempro/LT,
ProLiant, ROMPaq, QVision, SmartStart, NetFlex, QuickFind, PaqFax, ProSignia, Registered in U.S.
Patent and Trademark Office. Neoserver, Netelligent, Systempro/XL, SoftPaq, QuickBlank, QuickLock
are trademarks and/or serv i ce marks of Compaq Information Technolog i es Group, L.P.
Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation.
Intel, Pentium, Celeron, and Xeon are trademarks of Intel Corporation.
UNIX is a trademark of The Open Group.
All other product names mentioned herein may be trademarks of their respective companies.
Confidential computer software. Valid license from Compaq required for possession, use or copying.
Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software
Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under
vendor’s standard commercial license.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is subject to change without notice. The warranties for Compaq products
are set forth in the express limit ed warranty statements accompanying such products. Nothing h erei n
should be construed as constituting an additional warranty.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY
OF ANY KIND. ANY RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS
WITH THE RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT,
INDIRECT, CONSEQUENTIAL, OR OTHER DAMAGES WHATSOEVER (INCLUDING
WITHOUT LIMITATION, DAMAGES FOR BUSINESS INTERRUPTION OR LOSS OF BUSINESS
INFORMATION OR PROFITS), EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES AND WHETHER IN AN ACTION OF CONTRACT OR TORT, INCLUDING
NEGLIGENCE.
Compaq UPS T2200 XR Operation and Reference Guide
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Contents
About This Guide
Text Conventions.......................................................................................................vii
Symbols in Text....................................................................................................... viii
Symbols on Equipment............................................................................................ viii
Precautions..................................................................................................................ix
Getting Help ................................................................................................................x
Compaq Technical Support..................................................................................x
Compaq Website .................................................................................................xi
Compaq Authorized Reseller...............................................................................xi
Chapter 1
Overview
Compaq UPS T2200 XR Models............................................................................. 1-2
Front Panels............................................................................................................. 1-3
Rear Panels.............................................................................................................. 1-4
Standard UPS Features............................................................................................ 1-8
Communications Port....................................................................................... 1-9
UPS Power Management Software ..................................................................1-9
Hardware Option Cards.................................................................................. 1-10
Extended Runtime Module (ERM)................................................................. 1-10
Network Transient Protector .......................................................................... 1-10
Warranties.............................................................................................................. 1-11
$25,000 Computer Load Protection Guarantee .............................................. 1-11
Pre-Failure Battery Warranty ......................................................................... 1-11
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Chapter 2
Installation
Installation Requirements ........................................................................................ 2-2
Item(s) not supplied with the UPS kit............................................................... 2-2
Item(s) supplied with the UPS kit.....................................................................2-2
Before Starting the UPS...........................................................................................2-3
Connecting to the Communications Port.......................................................... 2-4
Connecting the Network Transient Protector....................................................2-5
Starting the UPS.......................................................................................................2-6
Checking the Battery Recharge Date Label......................................................2-6
Connecting the UPS to Utility Power...............................................................2-7
Connecting Devices to the UPS........................................................................2-7
Powering up the UPS........................................................................................2-8
Completing the Installation......................................................................................2-9
Placing the UPS in Operate mode...................................................................2-10
Chapter 3
Operation
Precautions............................................................................................................... 3-2
Modes of Operation ................................................................................................. 3-2
Front Panel Controls................................................................................................3-3
Front Panel Indicators.............................................................................................. 3-5
Front Panel LEDs in the Standby and Operate Modes......................................3-5
Overcurrent Protection............................................................................................. 3-7
Placing the UPS in Operate Mode ........................................................................... 3-7
Returning to Standby Mode..................................................................................... 3-9
Initiating a Self-test ................................................................................................ 3-10
Audio Alarm ..........................................................................................................3-11
Silencing an Audio Alarm .............................................................................. 3-11
Chapter 4
Configuration
Placing the UPS in Configure Mode........................................................................ 4-2
Configuration Parameters and the LED Indicators..................................................4-4
Changing Configuration Parameters........................................................................4-5
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Chapter 5
Battery Maintenance
Precautions............................................................................................................... 5-2
Charging Batteries................................................................................................... 5-2
When to Replace Batteries....................................................................................... 5-2
Pre-Failure Battery Warranty................................................................................... 5-3
Obtaining New Batteries.......................................................................................... 5-4
Replacing Batteries.................................................................................................. 5-4
Step 1: Preparing the UPS................................................................................ 5-4
Step 2: Removing the Battery Pack.................................................................. 5-5
Step 3: Installing New Batteries....................................................................... 5-7
Step 4: Testing New Batteries .......................................................................... 5-7
Step 5: Disposing of Used Batteries................................................................. 5-8
Care and Storage of Batteries.................................................................................. 5-8
Chapter 6
Troubleshooting
Troubleshooting During Start.................................................................................. 6-2
Troubleshooting After Start..................................................................................... 6-3
Repairing the UPS................................................................................................... 6-5
Appendix A
Regulatory Compliance Notices
Regulatory Compliance Identification Numbers....................................................A-1
Federal Communications Commission Notice ........................................................A-2
Class A Equipment...........................................................................................A-2
Class B Equipment...........................................................................................A-3
Modifications....................................................................................................A-4
Cables...............................................................................................................A-4
Canadian Notice (Avis Canadien) ...........................................................................A-4
Class A Equipment...........................................................................................A-4
Class B Equipment...........................................................................................A-4
European Union Notice ...........................................................................................A-5
Japanese Notice .......................................................................................................A-5
Taiwanese Notice.....................................................................................................A-6
Battery Replacement Notice....................................................................................A-6
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Appendix B
Electrostatic Discharge
Grounding Methods................................................................................................ B-2
Appendix C
Specifications
Physical Specifications ........................................................................................... C-2
Input Specifications ................................................................................................ C-3
Output Specifications.............................................................................................. C-4
Battery Specifications............................................................................................. C-6
Environmental Specifications................................................................................. C-7
Index
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About This Guide
This guide is designed to be used as step-by-step instructions for installation
and as a reference for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys
Keys appear in boldface. A plus sign (+) between
two keys indicates that they should be pressed
simultaneously.
USER INPUT
User input appears in a different typeface and in
uppercase.
FILENAMES
File names appear in uppercase italics.
Menu Options,
Command Names,
Dialog Box Names
These elements appear in initial capital letters.
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
These elements appear in uppercase.
Type When you are instructed to
type
information, type
the information
without
pressing the
Enter
key.
Enter When you are instructed to
enter
information, type
the information and then press the
Enter
key.
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Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING:
Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION:
Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
IMPORTANT:
Text set off in this manner presents clarifying information or specific
instructions.
NOTE:
Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
This symbol in conjunction with any of the following symbols indicates the
presence of a potential hazard. The potential for injury exists if warnings
are not observed. Review the documentation for specific details.
This symbol indicates the presence of hazardous energy circuits or electric
shock hazards. Refer all servicing to qualified personnel.
WARNING:
To reduce the risk of injury from electric shock hazards, do not
open this enclosure. Refer all maintenance, upgrades, and servicing to
qualified personnel.
This symbol indicates the presence of electric shock hazards. The area
contains no user or field serviceable parts. Do not open for any reason.
WARNING:
To reduce the risk of injury from electric shock hazards, do
not open this enclosure.
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This symbol indicates the presence of a hot surface or hot component. If
this surface is contacted, the potential for injury exists.
WARNING:
To reduce the risk of injury from a hot component, allow the
surface to cool before touching.
This symbol indicates that the component exceeds the recommended
weight for one individual to handle safely.
WARNING:
To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements and
guidelines for manual material handling.
Important Safety Information
Before installing this product, read the
Important Safety Information
document
provided.
Precautions
WARNING:
There is a risk of electric shock from high Earth (ground) conductor
leakage current when connecting multiple pieces of Information Technology
Equipment to Compaq Uninterruptible Power Systems (UPS):
The summation of the input power for multiple pieces of Information Technology
Equipment through the use of a UPS can result in high Earth conductor leakage
current. For UPS products that have detachable AC power cords, the total
combined Earth (ground) conductor leakage current should not exceed 3.5 mA.
WARNING:
There is a risk of personal injury from the hazardous energy levels
associated with UPS batteries. The maintenance and replacement of batteries
must be carried out by qualified service personnel.
WARNING:
To reduce the risk of fire or electric shock, install this UPS in a
temperature and humidity controlled, indoor environment, free of conductive
contaminants.
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70 lb
32 kg
WARNING:
The UPS T2200 XR models weigh 70 lb (32 kg) when fully
assembled. To reduce the risk of personal injury or damage to the equipment:
■
Observe local occupational health and safety requirements and guidelines
for manual material handling.
■
Obtain adequate assistance to lift and stabilize the chassis during
installation or removal.
■
Remove the battery pack to reduce the overall weight of the product by
approximately 35 lb (16 kg).
Getting Help
If you have a problem and have exhausted the information in this guide,
further information and assistance may be obtained at the following locations.
Compaq Technical Support
In North America, call the Compaq Technical Phone Support Center at
1-800-652-6672 (1-800-OK-COMPAQ)
1
. This service is available 24 hours a
day, 7 days a week.
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for world wide Technical Support Centers are
listed on the Compaq website. Access the Compaq website at
http://www.compaq.com.
Be sure to have the following information available before calling Compaq:
■
Technical support registration number (if applicable)
■
Product serial number(s)
■
Product model name(s) and number(s)
■
Applicable error messages
■
Add-on boards or hardware
■
Third-party hardware or software
■
Operating system type and revision level
■
Detailed, specific questions
1
For continuous quality improvement, calls may be recorded or monitored.
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Compaq Website
For more information on Compaq products, access the Compaq website at
www.compaq.com.
Compaq Authorized Reseller
For the name of the nearest Compaq authorized re seller :
■
In the United States, call 1-800-345-1518.
■
In Canada, call 1-800-263-5868.
■
Elsewhere, access the Compaq website at
www.compaq.com.
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Chapter
1
Overview
This chapter contains information on the following topics:
■
Compaq Uninterruptible Power System (UPS) T2200 XR models
■
UPS T2200 XR front panels
■
UPS T2200 XR rear panels
■
UPS T2200 XR features
■
Warranties
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Compaq UPS T2200 XR Models
The Compaq UPS T2200 XR include the following UPS models:
Table 1-1
UPS T2200 XR Models
UPS Model
Kit
Part umber
Unit*
Part
Number
Series
Number
Comments
T2200 XR NA 204451-001 204452-001 EO3019
Domestic; low voltage; Tower
with non-detachable NEMA 5-20
plug
T2200 XR JPN 204451-291 204452-191 EO3019j
Japanese; low voltage; Tower
with non-detachable NEMA L5-30
plug
T2200 XR H NA 204451-002 204452-003 EO3019h
Domestic; high voltage; Tower
with IEC-320 input power receptacle
T2200 XR H INT’L 204451-B31 204452-002 EO3019i
International; high voltage; Tower
with IEC-320 input power receptacle
WARNING:
Risk of personal injury from electric shock.
The UPS T2200 XR H NA and T2200 XR H INT’L models are not suitable for
installation where the total Earth (ground) conductor leakage current for all
connected devices exceeds 3.5 mA.
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Front Panels
The UPS T2200 XR models are all tower configuration.
3
1 2
Figure 1-1. Front panel configuration
1
LED Display
2
Button controls
3
Battery compartment
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Rear Panels
The UPS T2200 XR models feature the following rear panel configurations:
1
3
2
4
5
6
8
7
Figure 1-2. Rear panel of T2200 XR NA
1
Communications port/Option slot
5
Load segment 1 (three NEMA 5-15
receptacles)
2
Network Transient Protector
IN jack
6
Load segment 3 (two NEMA 5-20
receptacles)
3
Network Transient Protector
OUT jack
7
ERM connector
4
Load segment 2 (three NEMA
5-15 receptacles)
8
Power cord with NEMA 5-20 plug
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1
3
2
5
6
4
9 8
10
7
Figure 1-3. Rear panel of T2200 XR JPN
1
Communications port/Option slot
6
Load segment 1 (three NEMA 5-15
receptacles)
2
Network Transient Protector
IN jack
7
Load segment 3 (two NEMA 5-20
receptacles)
3
Network Transient Protector
OUT jack
8
Circuit protector
4
Circuit protectors
9
ERM connector
5
Load segment 2 (three NEMA
5-15 receptacles)
:
Power cord with NEMA L5-30 plug
1-6
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4
5
6
7
3
21
9 8
Figure 1-4. Rear panel of T2200 XR H NA
1
Communications port/Option slot
6
Load segment 1 (three IEC-320-C13
receptacles)
2
Network Transient Protector
IN jack
7
Input power receptacle (IEC-320-C14)
for country-specific plug attachment
3
Network Transient Protector
OUT jack
8
Circuit protector
4
Load segment 3 (three
IEC-320-C13 receptacles)
9
ERM connector
5
Load segment 2 (three
IEC-320-C13 receptacles)
WARNING:
Risk of personal injury from electric shock.
The UPS T2200 XR H NA model is not suitable for installation where the total
Earth (ground) conductor leakage current for all connected devices exceeds
3.5 mA.
Overview
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4
5
6
7
3
21
8
Figure 1-5. Rear panel of T2200 XR H INT’L
1
Communications port/Option slot
5
Load segment 2 (three IEC-320-C13
receptacles)
2
Network Transient Protector
IN jack
6
Load segment 1 (three IEC-320-C13
receptacles)
3
Network Transient Protector
OUT jack
7
Input power receptacle (IEC-320-C14)
for country-specific plug attachment
4
Load segment 3 (three
IEC-320-C13 receptacles)
8
ERM connector
WARNING:
Risk of personal injury from electric shock.
The UPS T2200 XR H INT’L model is not suitable for installation where the total
Earth (ground) conductor leakage current for all connected devices exceeds
3.5 mA.
1-8
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Standard UPS Features
The UPS T2200 XR models provide the following features:
■
Communications port for data exchange with the host computer
■
Power protection features
! The T2200 XR-NA model includes load protection up to
1920VA/1600W
! T2200 XR-H NA, T2200 XR-JPN, and T2200 XR-H INT’L models
include load protection up to 2200VA/1600W
■
Load segment control
■
Support for UPS power management software
■
Support for Compaq hardware option cards, extending the power
management capabilities of the UPS
■
Support for Compaq Extended Runtime Modules, options that extend
the available runtime of the UPS
■
Network Transient Protector
■
Ease of use and configuration
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Communications Port
The UPS T2200 XR models include a communications port for data exchange
with the host computer. The UPS power management software supplied by
Compaq enables the user to access status reporting and power management
features.
CAUTION:
Use only specific Compaq cables supplied with your T2200 UPS kit
to connect the communications port to the host computer.
UPS Power Management Software
With each UPS, Compaq supplies a CD containing several power management
software applications, to address a variety of installations. The power
management software allows system administrators to monitor and manage the
power being supplied to an entire network of servers and workstations.
Software capabilities include:
■
Monitoring utility power, and the power supplied by the UPS
■
Logging events, such as utility power blackouts and brownouts
■
Prioritizing shutdown and start up of protected d evices
For example, if the power management software detects an exten ded utility
power blackout, it will initiate the prioritized shutdo wn sequence specified by
the system administrator.
This sequence might include:
■
Saving work-in-progress throughout the network
■
Powering down non-critical devices, to extend the battery power
available to other devices
■
After saving the necessary information, completing the orderly device
shutdown
■
Restarting when utility power returns
For more information on using UPS power management software, refer to the
Compaq Power Products Software Reference Guide section of the Power
Products Documentation CD (included with the UPS kit).
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Hardware Option Cards
To further enhance the UPS communication capabilities, Compaq offers UPS
option cards that provide additional managemen t and control capabilities
during a power failure and are available at a minimum investment. Compaq
UPS option cards seamlessly integrate into the back of your Compaq UPS and
provide increased flexibility to communicate with multiple systems, multiple
UPS units, and network management applications.
Please visit the Compaq website for specific option card information at
www.compaq.com
.
Extended Runtime Module (ERM)
The UPS T2200 XR supports Compaq Extended Runtime Modules. The UPS
rear panel includes a power connector to which modules can attach. With two
ERMs, the UPS available runtime is approximately 30 minutes or greater.
WARNING:
The UPS T2200 XR Extended Runtime Modules weigh 77 lb (35 kg).
Observe local occupational health and safety requirements and guidelines, and
obtain adequate assistance to lift and stabilize the equipment.
Network Transient Protector
The UPS T2200 XR models include a Network Transient Protector (NTP) that
provides surge protection for connected communication devices.
CAUTION:
To avoid damaging the equipment, do not connect the Network
Transient Protector to a digital PBX line. Connect either to an analog phone line
or to a network.
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Warranties
$25,000 Computer Load Protection Guarantee
To back up the wide range of features offered with the UPS, Compaq provides
a three-year limited warranty. In addition, Compaq offers a $25,000 Computer
Load Protection Guarantee (provided by the original equipment manufacturer).
IMPORTANT:
The $25,000 Computer Load Protection Guarantee is offered only in North
America.
The $25,000 Computer Load Protection Guarantee only applies if:
■
The UPS is plugged into a suitably grounded and wired outlet using no
extension cords, adapters, other ground wires, or other electrical
connections.
■
The UPS installation complies with all applicable electr ical an d safety
codes specified by the National Electrical Code (NEC).
■
The UPS is used under normal operating conditions. Users comply with
all instructions and labels.
■
The UPS is not damaged by accident (other than a utility power
transient), misuse, or abuse.
Pre-Failure Battery Warranty
The Pre-Failure Battery Warranty, standard on all Co mpaq Uninterruptible
Power System (UPS) units, extends the advantage of a Compaq three-year
limited warranty by applying it to the battery before it actu a lly fails.
Specifically, the Pre-Failure Battery Warranty ensures that when customers
receive notification from Compaq power management software that the battery
may fail, the battery is replaced free of charge under the warranty.
Compaq maintains the highest standards in the industry, as evidenced by the
Compaq Pre-Failure Battery Warranty. The Pre-Failure Battery Warranty is
beneficial in at least two significant ways:
■
Reduced total cost of ownership
■
Reduced downtime
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Chapter
2
Installation
This chapter provides information on the following topics:
■
Installation requirements
■
Procedures to complete before starting the UPS
■
Starting the UPS
■
Completing the installation
2-2
Compaq UPS T2200 XR Operation and Reference Guide
Compaq Confidential – Need to Know Required
Writer:
Melinda Hill Puglisi
Project:
Compaq UPS T2200 XR Operation and Reference Guide
Comments:
Part Number:
215503-001
File Name:
c-ch2 Installation
Last Saved On:
11/30/00 6:56 PM
Installation Requirements
This section lists items required to install the Compaq UPS T2200 XR models.
Item(s) not supplied with the UPS kit
Tools
A #2 Phillips screwdriver may be needed.
Electrical Requirements
All UPS T2200 XR models require a dedicated (unshared) branch circuit,
suitably rated for your specific UPS model as follows:
■
30A for low voltage T2200 XR JPN models
■
20A for low voltage T2200 XR NA models
■
10A for high voltage T2200 XR H NA and T2200 XR H INT’L models
Item(s) supplied with the UPS kit
The UPS kit should contain the following components:
Software/Reference Material
■
The Power Products Documentation CD containing the UPS T2200 XR
Operation and Reference Guide and the Compaq Power Products
Software Reference Guide
■
UPS power management software and installation instructions (a
booklet included with the CD)
■
Important Safety Information guide
to be reviewed before installing this
product
■
International Regulatory Compliance Quick Reference Guide to be
reviewed before installing this product
■
Compaq Uninterruptible Power System Kit Quick Installation Guide for
UPS T2200 XR Models
Installation
2-3
Compaq Confidential – Need to Know Required
Writer:
Melinda Hill Puglisi
Project:
Compaq UPS T2200 XR Operation and Reference Guide
Comments:
Part Number:
215503-001
File Name:
c-ch2 Installation
Last Saved On:
11/30/00 6:56 PM
Hardware
The UPS ships with one or more of the followin g:
■
Cable(s)
! The T2200 XR NA and T2200 XR JPN models ship with a
non-detachable input power cord and a 6-foot UPS/computer
interface cable, Compaq part number 201092-001.
! The T2200 XR H NA and T2200 XR H INT’L models ship with a
detachable country-specific input power cord; a 6-foot
UPS/computer interface cable, Compaq part number 201092-001,
for load equipment power; four 10-amp, 6-foot, IEC to IEC power
cords, Compaq part number 142263-001, and two 8-foot IEC to IEC
power cords, Compaq part number 142263-002.
All models ship with a computer interface cable. The computer interface cable
is not needed for normal operation. If power management of the UPS is
desired, connect the interface cable between the UPS communications port and
the serial port on the host computer.
WARNING:
Risk of personal injury from electric shock.
The UPS T2200 XR H NA and T2200 XR H INT’L models are not suitable for
installation where the total Earth (ground) conductor leakage current for all
connected devices exceeds 3.5 mA.
IMPORTANT:
If the UPS does not include a power cord that is suitable for your
application, contact an authorized Compaq service representative to obtain the
appropriate power cord. Please refer to the “Precautions for Power Products” section of
the
Important Safety Information
(guide included with the UPS kit).
Before Starting the UPS
This section provides installation steps to be completed before starting the
UPS.
Determine the steps required for the application:
■
Connecting the UPS communications port to the host computer
■
Connecting the Network Transient Protector
NOTE
: Although these steps can be carried out after the UPS is installed, it is
recommended that the UPS be powered down to safely perform these tasks.
2-4
Compaq UPS T2200 XR Operation and Reference Guide
Compaq Confidential – Need to Know Required
Writer:
Melinda Hill Puglisi
Project:
Compaq UPS T2200 XR Operation and Reference Guide
Comments:
Part Number:
215503-001
File Name:
c-ch2 Installation
Last Saved On:
11/30/00 6:56 PM
Connecting to the Communications Port
The UPS T2200 XR models include a communications port that allows the
UPS to exchange data with the host computer.
IMPORTANT:
UPS power management software requires the communications port to be
appropriately cabled to the host computer.
Connect the UPS/computer interface cable (supplied) from the
communications port on the UPS to the appropriate communications port on
the host computer.
CAUTION:
To avoid damaging the equipment, do not use the communications
cables (part numbers 142260-00X, 295245-00X, and 295530-00X) supplied
with earlier UPS models. The UPS/computer interface cable is required to carry
power and is wired differently than earlier communications cables.
Figure 2-1. Connecting the UPS/computer interface cable
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