Compaq presario 1660 schematic

Page 1
Maintenance & Service Guide
Presario 1660 Model
MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Notice Preface Product
Description Troubleshooting Illustrated Parts
Replacement Procedures
Specifications Connector Pin
Assignments Battery Pack
Operations
See the Notice for copyright and trademark information, and see the Preface for symbol conventions, Technician Notes and Serial Number locations on the unit.
For content comments or questions, contact the contact your Regional Support Center or IM Help Center.
This MSG will be periodically updated online as needed.
Editor. To report a technical problem,
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Maintenance & Service Guide
Presario 1660 Model
MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Notice
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.
© 1999 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A.
Compaq, Presario Registered U. S. Patent and Trademark Office.
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Windows 95 is a trademark of Microsoft Corporation.
The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.
Maintenance and Service Guide
Compaq Presario 1660 Model Portable Computers
First Edition (December 1999) Compaq Computer Corporation
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Maintenance & Service Guide
Presario 1660 Model
MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Preface
This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq Presario 1660 Model Portable Computers. Compaq Computer Corporation reserves the right to make changes to the Compaq Presario 1660 Model Portable Computers without notice.
Symbols
The following words and symbols mark special messages throughout this guide.
WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of data.
Text set off in this manner presents clarifying information or
IMPORTANT:
specific instructions.
Text set off in this manner presents commentary, sidelights, or
NOTE:
interesting points of information.
Technician Notes
WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, the user should not attempt to make repairs at the component level or to make modifications to any printed circuit board. Improper repairs can create a safety hazard. Any indications of component replacement or printed circuit board modifications may void any warranty
Serial Number
When requesting information or ordering spare parts, the computer serial number should be provided to Compaq. The serial number is located on the
bottom of the computer.
Locating Additional Information
The following documentation is available to support this product:
Compaq Presario 1660 Model Portable Computer documentation set
Introducing Windows 95 Guide
Service Training Guides
Compaq Service Advisories and Bulletins
Compaq QuickFind
Compaq Service Quick Reference Guide
Page 4
Maintenance & Service Guide
Presario 1660 Model
MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Product Description
Models and Features
Upper Unit Components
Front Bezel Buttons
Front Bezel Lights
Left Side Components
Right Side Components
Bottom of Unit
Rear Connectors
Power Management for Windows 98
Compaq Presario 1600 Portable Computer is a continuation of the new generation of multimedia portable computers with an innovative integrated design, outstanding audio and video, advanced core features, and attractive styling. This full-function portable computer allows full desktop functionality.
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Maintenance & Service Guide
Presario 1660 Model
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Pin Assignments | Battery Pack Operations
Troubleshooting
Preliminary Steps
Clearing the Power-On Password
Power-On Self Test (POST)
Compaq Diagnostics
Diagnostic Error Codes
Troubleshooting Without Diagnostics
Solving Minor Problems
Contacting Compaq Support
This section covers troubleshooting information for the Compaq Presario 1660 Model Portable Computer. The basic steps in troubleshooting include:
1. Follow the
Preliminary Steps.
2. Run the Power-On Self-Test (POST).
3. Follow the recommended actions described in the diagnostic tables, if you are unable to run POST or if POST displays an error message.
When following the recommended actions in the Sections on POST and
Diagnostic Error Codes perform them in
the order listed. Rerun POST after each recommended action until the problem is solved and no error message occurs. Once the problem is solved, do not complete the remaining recommended actions.
If the problem is intermittent, check the computer several
NOTE:
times to verify that the problem is solved.
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Maintenance & Service Guide
Presario 1660 Model
MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting
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Pin Assignments | Battery Pack Operations
Illustrated Parts Catalog
System Unit Boards Display
Assembly Mass Storage
Devices Miscellaneous
Cable Kit External
Cables Miscellaneous
Hardware and Plastics Kits
Miscellaneous Parts
This section provides a breakdown and identifies the spare parts ordering number associated with items for the Compaq Presario 1660 Model Portable Computers.
Documentation and Software
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Maintenance & Service Guide
Presario 1660 Model
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Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Removal and Replacement Procedures
This section explains the removal and replacement procedures for the computer.
Serial Number Location
Disassembly Sequence
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Palmrest
Assembly Keyboard and
Heatspreader Processor Hard Drive Upper CPU
Cover DVD Drive Battery
Charger Board Modem Display Panel
Assembly Speaker
Report the computer serial number to Compaq when requesting information or ordering spare parts.
Assembly Diskette Drive Fan Assembly System Board Memory
Module
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Maintenance & Service Guide
Presario 1660 Model
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Pin Assignments | Battery Pack Operations
Connector Pin Assignments
This appendix provides connector pin assignment tables for Compaq Presario 1660 Model Portable Computers. For more information on connectors, refer to the section on Rear Connectors.
NOTE: The signals in all tables of this appendix are considered active high unless otherwise indicated by an asterisk (*).
Parallel Connector
Pin Signal Pin Signal
1 Strobe* 10 Acknowledge* 2 Data Bit 0 11 Busy 3 Data Bit 1 12 Paper Out 4 Data Bit 2 13 Select 5 Data Bit 3 14 Auto
Linefeed* 6 Data Bit 4 15 Error* 7 Data Bit 5 16 Initialize
Printer* 8 Data Bit 6 17 Select In* 9 Data Bit 7 18-25 Signal Ground * = Active low
Serial Connector
Connector Pin Signal
1 2
Carrier Detect
Receive Data 3 4 5 6 7 8 9
Transmit Data
Data Terminal
Ready
Signal Ground
Data Set Ready
Ready to Send
Clear to Send
Ring Indicator
Keyboard/Mouse
Connector Pin Signal
1 2 3 4 5 6
Data 1
Clock 2
Ground
+5 V
Clock 1
Data 2
External VGA Monitor
Connector Pin Signal
1 2 3 4 5 6 7 8 9 10 11 12
Red Analog Green Analog Blue Analog Not connected Ground Ground Analog Ground Analog Ground
Analog 13 14 15
Not
connected
Ground
Monitor
Detect
DDC2B Data
Horizontal
Sync
Vertical Sync
DDC2B Clock
Universal Serial Bus
Connector Pin Signal
Modem
Connector Pin Signal
1 2 3 4 5
Unused Unused Tip Ring Unused
1 2 3 4
+5V Data ­Data + Ground
6
Unused
Port Replicator
Pin Signal Pin Signal Pin Signal Pin Signal
1 N.C. 21 Printer Data 0 41 N.C. 61 CTS 2 N.C. 22 Printer Data 1 42 N.C. 62 DCD 3 Kb Clk 1 23 Printer Data 2 43 Switch A 63 DSR 4 Joystick Data A 24 Printer Data 3 44 Switch B 64 TXD 5 Kb Data 1 25 Printer Data 4 45 Switch C 65 RTS 6 Joystick Data B 26 Printer Data 5 46 Switch D 66 N.C. 7 Kb Clk 2 27 Printer Data 6 47 N.C. 67 Detect 8 Joystick Data C 28 Printer Data 7 48 MIDI In 68 N.C. 9 Kb Data 2 29 USB 0 - 49 MIDI Out 69 V. Sync 10 Joystick Data D 30 USB 0 + 50 +5V 70 Ground 11 Lp Select In 31 USB 1 - 51 +5V 71 H. Sync 12 Lp Paper End 32 USB 1+ 52 N.C. 72 Ground 13 Lp Initialize 33 Adapter In 53 N.C. 73 Blue 14 Lp Busy 34 Adapter In 54 N.C. 74 Ground 15 Lp Error 35 Adapter In 55 N.C. 75 Green 16 Lp Ack 36 Adapter In 56 Dock ID - 76 Ground 17 Lp Auto Feed 37 Adapter In 57 RXD 77 Red 18 Lp Strobe 38 Adapter In 58 Lp Select 78 Ground 19 DDC2BC 39 N.C. 59 RI 79 N.C. 20 DDC2BD 40 N.C. 60 DTR 80 N.C
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Maintenance & Service Guide
Presario 1660 Model
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Pin Assignments | Battery Pack Operations
Battery Pack Operating Time
This appendix covers the following information concerning battery pack operating time:
Increase battery pack operating time
Conditioning a battery pack
Disposal of a used battery pack
Increasing Battery Pack Operating Time
Battery pack operating time differs depending on several variables. To avoid unnecessary replacement, consider the following variables when determining how long a charged battery pack should last:
Power management settings
Hardware configuration
Software applications
Installed options
Display brightness
Hard drive usage
Changes in operating temperature
Type and number of installed PC Cards
The power consumption requirements
NOTE:
for PC Cards vary widely. Some cards drain the battery pack very rapidly.
Battery pack operating time can be increased by as much as 50 percent by controlling the energy required by the computer and the energy stored in the battery pack.
Minimizing the Energy Required
To minimize the energy required by the computer, follow these steps:
Set the power conservation levels in the Power Management
utility to Maximum.
Customize the timeout value to work more efficiently with the
applications. The amount of battery life depends on the values selected.
Maximizing the Energy Stored
To maximize the energy stored in the battery pack, follow these guidelines:
Condition the battery pack at least every 30 days to improve
overall battery performance.
Keep a battery pack in the computer when using it with AC
power to supply the battery pack with a constant trickle charge.
Store the battery pack in a cool, dry place when not in use.
Conditioning a Battery Pack
CAUTION: To avoid a loss of data, ensure that all data is saved before discharging a battery pack.
To condition a battery pack, complete the following steps:
1. Allow the battery to drain until the computer reaches hibernation and turns itself off. Do not plug in the AC adapter during this process. Also, the system should not be allowed to sleep. To prevent sleep, you may either use the computer while the battery is draining, or you may disable power management.
2. Plug in the AC adapter and allow the battery to charge until the LED light on the display stops blinking. Your battery gauge may read 100 percent for a period of time before LED light on the display stops blinking. Do not unplug the AC adapter until the arrow disappears.
Your battery is now re-conditioned, and you may begin using the computer normally.
The battery pack charge time may vary greatly from 2 hours to 5 hours or more, depending on many factors (including whether it is charged on-line or off-line).
Disposal of a Used Battery Pack
In the interest of safeguarding our environment. Compaq Computer Corporation recommends that nickel metal hydride (NiMH) and lithium ion (Li ion) battery packs be recycled. Battery packs should be handled in accordance with country, state, province, or local regulations.
CAUTION: Never attempt to open or service a battery pack. Opening a battery pack not only damages the pack and makes it unusable, but also expose potentially harmful battery components.
Top of Page
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Maintenance & Service Guide
Presario 1660 Model
MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Models and Features
Models and Features
Upper Unit Components
Front Bezel Buttons
Front Bezel Lights
Left Side Components
Right Side Components
Bottom of Unit
Rear Connectors
Compaq Presario 1660 Model Portable Computer
Display Processor Hard
13.3" TFT
300 MHz Pentium II 4 GB
Drive Memory CD Drive Modem Battery
64 MB or 128 MB SDRAM DVD
56 Kbps Data/Fax with ITU V.90 High Capacity Li Ion
Power Management for Windows 98
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Maintenance & Service Guide
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Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Controls and Lights
Presario 1660 Model
Models and Features
Upper Unit Components
Front Bezel Buttons
Front Bezel Lights
Left Side Components
Right Side Components
Bottom of Unit
Rear Connectors
1
Display
2
Power (On/Off) Button
3
Keyboard
4
Touch Pad
5
Left Touch Pad Button
6
Headphone Jack
7
Microphone Jack
8
Right Touch Pad Button
9
Speakers and Ports
Power Management for Windows 98
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Maintenance & Service Guide
| Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Front Bezel Buttons
Presario 1660 Model
Models and Features
Upper Unit Components
Front Bezel Buttons
Front Bezel Lights
Left Side Components
Right Side Components
Bottom of Unit
Rear Connectors
Power Management for Windows 98
1
Instant Internet Access Button
2
Instant Search Button
3
Volume Down
4
Scroll Up/down Button
5
Volume Up
6
Secure E­Commerce Button (or Favorite Web site)
7
Instant E-Mail Button
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Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Front Bezel Lights
Maintenance & Service Guide
Presario 1660 Model
Pin Assignments | Battery Pack Operations
Models and Features
Upper Unit Components
Front Bezel Buttons
Front Bezel Lights
Left Side Components
Right Side Components
Bottom of Unit
Rear Connectors
1
Power
2
Battery Charge
3
AC Adapter
4
Num Lock
5
Cap Lock
6
Scroll Lock
Power Management for Windows 98
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Maintenance & Service Guide
MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Left Side Components
Presario 1660 Model
Models and Features
Upper Unit Components
Front Bezel Buttons
Front Bezel Lights
Left Side Components
Right Side Components
Bottom of Unit
Rear Connectors
1. PC Card Eject Lever
3. Diskette Drive Slot
2. PC Card Slot 4. Diskette Eject Button
Power Management for Windows 98
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Maintenance & Service Guide
MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Right Side Components
Presario 1660 Model
Models and Features
Upper Unit Components
Front Bezel Buttons
Front Bezel Lights
Left Side Components
Right Side Components
Bottom of Unit
Rear Connectors
1 Battery
Compartment 2 DVD Drive 3 DVD Drive Eject
Button 4 Manual DVD Eject
Hole
Power Management for Windows 98
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Bottom of Unit
Maintenance & Service Guide
Presario 1660 Model
Pin Assignments | Battery Pack Operations
Models and Features
Upper Unit Components
Front Bezel Buttons
Front Bezel Lights
Left Side Components
Right Side Components
Bottom of Unit
Rear Connectors
1. Memory
Compartment
2. Feet
Power Management for Windows 98
Page 17
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Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Rear Connectors
Maintenance & Service Guide
Presario 1660 Model
Pin Assignments | Battery Pack Operations
Models and Features
Upper Unit Components
Front Bezel Buttons
Front Bezel Lights
Left Side Components
Right Side Components
Bottom of Unit
Rear Connectors
1. AC Adapter
2. USB
3. Security Slot
4. Serial Port
5. Port Replicator Port
6. External Monitor Port
7. Parallel Printer Port
8. Keyboard/Mouse Port
9. Modem Jack
Power Management for Windows 98
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Maintenance & Service Guide
Presario 1660 Model
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Pin Assignments | Battery Pack Operations
Power Management for Windows 98
The following power management features are available for conserving AC power and extending battery operating time:
Power Management Settings
Sleep
Hibernation
Battery operating time
Rebooting After a Lockup
Servicing Your Computer - Full Off Mode
Power Management Settings
Depending on your patterns of computer use, you can set different levels of power management. These different power management levels can be activated based on the amount of time passed since the last system activity. System activity examples include keyboard or mouse movement, CD or DVD playback (while under program control that monitors Sleep), and modem use.
Each of the following system components can be made to go to sleep after periods of inactivity:
system (goes into Sleep (Standby) mode)
screen (times out and goes blank)
hard drive (spins down)
You can select different conditions or power schemes through Power Management.The optional settings are Home/Office Desk, Portable/ Laptop, and Always On. From the default settings, you can change the delay time settings. Note: the setting for hard drive must be less than or equal
to the setting for System.
IMPORTANT:
Never.
There are five categories of power management settings under the Control Panel. The default setting for each feature is listed below in the tables.
Power Management Properties
Tab: Power Schemes: Plugged in Running on
Batteries
If you're on a network, it's recommended that you set System Standby to
Always on System Standby:
Turn OFF Monitor Always on System
Standby:
Never 15 minutes
After 15 minutes After 10 minutes After 15 minutes After 10 minutes
Power Management Properties
Tab: ALARMS:: Low Battery Alarm: 10% Critical Battery Alarm 0% Alarm Actions: X Display Message Notification
Text Action No Action
Power Management Properties
Tab: POWER METER: Default Tab: ADVANCED Default
Display Properties
Tab: Monitor: Laptop Display (Maximum resolution according to unit display size)
Sleep
You can select Sleep mode instead of turning off the computer when you have finished using it. This allows the computer to wake up faster than turning it completely off and saves power over the active (On) mode. Compaq Presario Notebook computers have two levels of sleep, Hibernation and Sleep.
Hibernation - by pushing the power button once your computer will perform a save to disk followed by a shut down of the computer into Off mode.
Sleep - is a low power mode, also referred to as Standby mode. While in Sleep mode, your computer will maintain system information and open files. Unsaved information will be lost if you turn off your system prior to system wake-up, or if you lose power while using the AC adapter.
CAUTION: While in Sleep mode, your computer will maintain system information and open
files. Unsaved information will be lost if you turn off your system prior to system wake­up, or if you lose power while using the AC adapter.
Hibernation Mode
Hibernation helps conserve battery life and protects your data. Hibernation can be a routine power saving event, or can be the result of a low battery condition. As it enters Hibernation your computer will display a progress screen, as it automatically saves the machine state before it shuts down and turns itself off. Your computer will automatically go into Hibernation, when the battery has little power left, or when the system (operating on battery power) has been in Sleep mode for more than an hour. You can also manually initiate Hibernation by pressing the power button once while the system is active. To restore the computer's previous state, simply press the power button once again. While waking up, the computer will display a progress screen.
The following table shows the conditions and indicators for getting in and out of the various power management modes, Sleep, Hibernation, and Off.
Mode To Initiate To End Indicators
Sleep
Manual keys combination
- Fn+F4
Time Out Default 15 minutes. If
Press any key
Flashing green Power LED
on Battery power (system will not go to Sleep if on AC power)
Hibernate
Manual - Press Power Button once
Time Out Default If low battery or after 1 hour of sleep (system will not Hibernate if on AC power)
Off Perform normal Windows
shutdown via the start button, or press and hold down the power button for 4 seconds
Press Power Button once
Press Power Button once
No Power LED, blank screen
No Power LED, blank screen
Servicing Your Computer - Full Off Mode
If you need to install or replace components in your system, you must turn the computer off completely. Follow the instructions above for properly putting the computer into Off mode, unplug from the outlet, and remove the battery (see battery section for instruction on removing battery).
Rebooting After a Lockup
Occasionally you may encounter a frozen keyboard or a locked screen. To reboot your computer (as if from a cold start) press and hold down the Power Button for at least four seconds, which will cause a manual shutdown. Then, restart it with a single press of the Power Button. If it still doesn't recover, press the Power Button and hold it for four seconds to shut it down, then, remove the battery or unplug the AC power for at least 30 seconds. Reinsert the battery or reconnect AC power and press the Power Button once to reboot.
Battery Operating Time
Battery operating time is affected by variables, such as the following:
Power conservation settings
Hardware configuration
Software applications
Installed options
Display brightness
Hard drive usage
Power button
Changes in operating temperature
Type and number of installed PC Cards
For more information on increasing battery pack operating time, conditioning the battery pack, and disposing of a used battery pack, refer to the
Battery Pack Operations.
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Presario 1660 Model
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Preliminary Steps
Before running POST, complete the following preliminary steps:
1. If a power-on password has been established, type the password and press the Enter key. If the password is not known,
clear the password.
2. Run Computer Checkup.
3. Turn off the computer and its external devices.
4. Disconnect any external devices that you do not want to test. Do not disconnect the printer if you want to test it or use it to log error messages.
If the problem only occurs when an external device is connected to the computer, the problem may be related to
IMPORTANT:
the external device or its cable. Verify this by running POST with and without the external device connected.
5. Install loopback plugs in the serial and parallel connectors if you would like to test these ports.
6. Ensure the hard drive is installed in the computer.
7. Ensure that the battery pack is inserted in the computer and the computer is connected to an external AC power source.
When the preliminary steps are completed, you are ready to run
POST.
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Maintenance & Service Guide
Presario 1660 Model
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Clearing the Power-on Password
Clearing the power-on password requires removing all Setup attributes that are programmed in the CMOS.
If the password is not known, clear it by removing the RTC battery (located on the system board) as follows:
1. Turn off the computer.
2. Disconnect the power cord.
Remove the battery
3.
pack.
4. Remove the palmrest
assembly.
5. Remove the
keyboard and heatspreader.
6. Remove the modem
7. Remove RTC battery for 10 seconds, then
replace it .
8. Reassemble the
computer.
9. Turn on the
computer to verify that the power-on password has been cleared. If it has not been cleared, repeat all steps above.
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Maintenance & Service Guide
Presario 1660 Model
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Pin Assignments | Battery Pack Operations
Power-On Self Test (POST)
Running POST
To run POST, turn off the computer, then turn it back on.
If POST does not detect any errors, the computer will not beep. This indicates successful completion of POST test. POST has run successfully and boots from the hard drive (or from a bootable diskette if one is installed in the diskette drive).
If POST detects errors, the errors are indicated by screen and/or audible messages. Refer to the following tables for a list of POST codes and their relevant descriptions. If there is more than one recommended action, only try the later actions in the list if the first action recommended does not solve the problem.
If the system is not functioning well enough to run POST,
NOTE:
or if the display is not functioning well enough to show POST error messages, refer to the Troubleshooting tables.
102 162
XX000YZZ 201
301 304 601 605 1780 1782
System board failure System options not set
Memory Error
Keyboard Error Keyboard or System Unit Error Diskette Controller Error Diskette Drive Error Primary Hard Drive 0 Failure Hard Drive Controller
Power-On Self-Test Messages
102-System Board Failure
Probable Cause Recommended Action
DMA, timers, etc.
Replace the system board.
162-System Options Not Set
Probable Cause Recommended Action
Configuration incorrect CMOS reflects that an
Run Computer Setup.
Run Computer Setup.
invalid configuration has been set.
XX000YZZ 201-Memory Error
Probable cause Recommended action
RAM failure 1. Replace the memory
modules.
2.
Replace the system board.
Memory test data error
1.
Replace the memory
modules.
2.
Replace the system board.
XX000YZZ RAM
Replace the system board.
failure
301-Keyboard Error
Probable
Recommended Action
Cause
Keyboard failure 1. Ensure the keys are not depressed during POST.
2. Reconnect the keyboard with the computer off.
3. Replace the keyboard.
304-Keyboard or System Unit Error
Probable Cause
Keyboard or system board error
601-Diskette Controller Error
Probable Cause
Mismatch in drive type or failure in the diskette controller
Recommended Action
1. Replace the keyboard.
2. Replace the TouchPad or mouse.
Replace the system board.
3.
Recommended Action
Run Computer Checkup
1.
(TEST).
2. Check and/or replace cables.
Replace the system board.
3.
605-Diskette Drive Error
Probable Cause
Mismatch in drive type
Recommended Action
Run Computer Setup.
1780-Primary Hard Drive 0 Failure
Probable Cause Recommended Action
Disk 0 failed to respond
Run Computer Checkup
1.
(TEST).
Replace the hard drive.
2.
Hard drive format error
1782-Hard Drive Controller
Probable Cause
Hard drive controller failure
Recommended Action
1.
2.
Run Computer Checkup
1.
(TEST).
Replace the hard drive.
2.
Run Computer Setup. Replace the hard drive.
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Maintenance & Service Guide
Presario 1660 Model
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Pin Assignments | Battery Pack Operations
Compaq Diagnostics
Compaq Diagnostics is installed on the hard drive of the computer. Run the Diagnostics utilities when you want to view or test system information and if you have installed or connected devices. If you run Compaq Diagnostics from a diskette, ensure that it is version 10.11 or later.
The Diagnostics menu includes the following utilities:
Computer Setup
Computer Checkup (TEST)
View System Information (INSPECT)
Prepare Computer for a Compaq Service Call (RemotePaq)
If you have a problem you cannot solve, run the Diagnostics utilities before you call for support. Run Computer Checkup and select to save the device list to a file and to print or to save the log of errors. Run the View System Information (INSPECT) utility and select to print or to save that information. Have the files or the printed information available when you call for support.
Computer Setup
The Computer Setup utility resides in a hidden partition on the hard drive. It gives you a snapshot of the computer's hardware andconfiguration, aids in troubleshooting, and allows you to set custom features.
Access Computer Setup when you want to:
Modify settings for audio, storage, communications, and input devices
Get an overall picture of the computer's hardware configuration
Verify configuration parameters in determining problems
Configure options
Update time, date, or password information
To run Computer Setup:
Go to the Compaq Utilities menu and select the Computer Setup option. Follow the on-screen instructions to complete your chosen task.
Computer Checkup (TEST)
Computer Checkup (TEST) determines whether the various computer components and devices are recognized by the system and are functioning properly. You can display, print, or save the information generated by Computer Checkup.
Follow these steps to run Computer Checkup:
1. Plug the computer into an external power source. (A low battery condition could interrupt the program.)
2. Turn on the external devices that you want to test. Connect the printer if you want to print a log of error messages.
3. Insert the Compaq Diagnostics diskette in drive A.
4. Turn on or restart the computer. The computer starts from drive A, and the Diagnostics Welcome screen appears.
5. Press Enter to continue. The Diagnostics menu appears.
6. Select Computer Checkup from the Diagnostics menu. A Test Option menu appears.
7. Select View the Device List from the Test Option menu. A list of the installed Compaq devices appears.
8. If the list of installed devices is correct, select OK. The Test Option menu appears.
If the list is incorrect, ensure that any new
NOTE:
devices are installed properly.
9. Select one of the following from the Test Option menu:
Quick Check Diagnostics. Runs a quick, general test on each device with a
minimal number of prompts. If errors occur, they display when the testing is complete. You cannot print or save the error messages.
Automatic Diagnostics. Runs unattended, maximum testing of each device with
minimal prompts. You can choose how many times to run the tests, to stop on errors, or to print or save a log of errors.
Prompted Diagnostics. Allows maximum control over testing the devices. You
can choose attended or unattended testing, decide to stop on errors, or choose to print or save a log of errors.
10. Follow the instructions on the screen as the devices are tested. When testing is complete, the Test Option menu appears.
11. Exit the Test Option menu.
12. Exit the Diagnostics menu.
View System Information (INSPECT)
The View System Information (INSPECT) utility provides information about the computer and installed or connected devices. You can display, print, or save the information.
Follow these steps to run View System Information (INSPECT) from the Compaq Diagnostics diskette:
1. Turn on the external devices that you want to test. Connect the printer if you want to print the information.
2. Insert the Compaq Diagnostics diskette in drive A.
3. Turn on or restart the computer. The computer starts from drive A, and the Diagnostics Welcome screen appears.
4. Press Enter to continue. The Diagnostics menu appears.
5. Select View System Information (INSPECT) from the Diagnostics menu.
6. Select the item you want to view from the following list:
System Memory ROM Audio Keyboard Operating system System ports System files System storage Windows files Graphics
7. Follow the instructions on the screen to cycle through the screens, to return to the list and choose another item, or to print the information.
Page 23
Maintenance & Service Guide
Presario 1660 Model
MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Contacting Compaq Support
Obtain the following information before contacting Compaq Reseller Support:
Product name
Product serial number
Purchase date
Conditions under which the problem occurred
Any error messages that have occurred
Hardware configuration
Type of printer connected
Hardware/software being used
Printed result of Computer Checkup (TEST)
Printed copies of CONFIG.SYS and AUTOEXEC.BAT files, if possible
Shipping Preparation
To ship the computer, complete the following steps:
1. Back up the critical hard drive files. Ensure that backup tapes/diskette are not exposed to electrical or magnetic fields while stored in transit.
2. Turn off the computer and external devices.
3. Disconnect the external devices from their power sources, then from the computer.
Ensure that there is no diskette in the
IMPORTANT:
diskette drive and that there are no PC Cards in the PC slots.
4. Close the display and all exterior doors of the computer.
5. Pack the computer with sufficient packing material to protect it. Use the original packing box or similar packaging.
Page 24
Maintenance & Service Guide
Presario 1660 Model
MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Diagnostic Error Codes
Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify possibly defective subassemblies.
The following tables list error codes, a description of the error condition, and the action required to resolve the error condition.
Retest the system after completing each
IMPORTANT:
For the removal and replacement of a particular subassembly, see Removal and Replacement
Procedures.
Select error codes by number or type:
step. If the problem has been resolved, do not proceed with the remaining steps.
101 through 114 Processor Test 200 through 215 Memory Test 300 through 304 Keyboard Test 401 through 403 Parallel Printer Test 600 through 699 Diskette Drive Test 1101 Serial Test 1701 through 1736 Hard Drive Test 501 through 516 Video Test 2402 through 2456 2458 through 2480 3206 Audio Test 8601 through 8602 Touch Pad Pointing Device Test 3301 through 3305 CD or DVD Test 6600 through 6623
Processor Test Error Codes Error
Code Description Recommended Action
101-xx CPU test failed Replace the processor and retest. 102-xx Coprocessor or Weitek Error 1. Run the Configuration and Diagnostics
Utilities.
2. Replace the processor board and retest. 103-xx DMA page registers test failed Replace the system board and retest. 104-xx Interrupt controller master test failed 105-xx Port 61 error 106-xx Keyboard controller self-test failed 107-xx CMOS RAM test failed 108-xx CMOS interrupt test failed 109-xx CMOS clock test failed 110-xx Programmable timer load data test
failed 113-xx Protected mode test failed 114-01 Speaker test failed 1. Check system configuration.
2. Verify cable connections to speaker.
3. Replace the system board and retest.
Memory Test Error Codes
200-xx Memory machine ID test failed 1. Flash the system ROM and retest. 202-xx Memory system ROM checksum failed 203-xx Write/Read test failed 1. Remove the memory module and retest. 204-xx Address test failed 211-xx Random pattern test failed 214-xx Noise test failed 215-xx Random address test failed
Keyboard Test Error Codes
300-xx Failed ID Test 1. Check the keyboard connection. If 301-xx Failed Selftest/Interface Test 302-xx Failed Individual Key Test 304-xx Failed Keyboard Repeat Test
2. Replace the system board and retest.
2. Install a new memory module and retest.
disconnected, turn off the computer and connect the keyboard.
2. Replace the keyboard and retest.
3. Replace the system board and retest.
Parallel Printer Test Error Codes
401-xx Printer failed or not connected 1. Connect the printer.
2. Check power to the printer.
402-xx Failed Port Test
403-xx Printer pattern test failed
Diskette Drive Test
600-xx 601-xx Diskette format failed
602-xx Diskette read test failed 603-xx 604-xx Diskette random read test failed
605-xx Diskette ID media failed 606-xx Diskette speed test failed
Diskette ID drive types test
failed
Diskette write, read, compare test
failed
3. Install the loop-back connector and retest.
4. Check port and IRQ configuration.
5. Replace the system board and retest.
1. Replace the diskette media and retest.
2. Check and/or replace the diskette power and signal cables and retest.
3. Replace the diskette drive and retest.
4. Replace the system board and retest.
609-xx Diskette reset controller test failed 610-xx Diskette change line test failed 697-xx Diskette type error 698-xx Diskette drive speed not within limits
Diskette drive/media ID error 1. Replace media. 699-xx
Back to top
2. Run the Configuration and Diagnostics Utilities.
Page 25
Maintenance & Service Guide
Presario 1660 Model
MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Diagnostic Error Codes (continued)
101 through 114 Processor Test 200 through 215 Memory Test 300 through 304 Keyboard Test 401 through 403 Parallel Printer Test 600 through 699 Diskette Drive Test 1101 Serial Test 1701 through 1736 Hard Drive Test 501 through 516 Video Test 2402 through 2456 2458 through 2480 3206 Audio Test 8601 through 8602 Touch Pad Pointing Device Test 3301 through 3305 CD or DVD Test 6600 through 6623
Serial Test Error Codes
1101-xx Serial port test failed 1. Check port configuration
2. Replace the system board and retest.
Hard Drive Test Error Codes
1701-xx Hard drive format test failed 1. Run the Configuration and Diagnostics 1702-xx Hard drive read test failed 1703-xx Hard drive write/read/compare test failed 1704-xx Hard drive random seek test failed 1705-xx Hard drive controller test failed 1706-xx Hard drive ready test failed 1707-xx Hard drive recalibration test failed 1708-xx Hard drive format bad track test failed 1709-xx Hard drive reset controller test failed 1710-xx Hard drive park head test failed 1715-xx Hard drive head select test failed 1716-xx Hard drive conditional format test failed 1717-xx Hard drive ECC* test failed 1719-xx Hard drive power mode test failed 1724-xx Network preparation test failed
Utilities and verify drive type.
2. Verify that all secondary drives have secondary drive capability.
3. Replace the hard drive and retest.
4. Replace the system board and retest.
1736-xx Drive monitoring test failed * ECC = Error Correction Code
Video Test Error Codes
501-xx Video controller test failed The following apply to error codes 501-xx 502-xx Video memory test failed 503-xx Video attribute test failed 504-xx Video character set test failed
505-xx
506-xx 507-xx Video 40 × 25 mode test failed 508-xx
509-xx
Video 80 × 25 mode 9 × 14 character cell test failed
Video 80 × 25 mode 8 × 8 character cell test failed
Video 320 × 200 mode color set 0 test failed
Video 320 × 200 mode color set 1 test failed
through 516-xx:
1. Disconnect external monitor and test with internal LCD display.
2. Replace the display assembly and retest.
3. Replace the system board and retest.
510-xx Video 640 × 200 mode test failed 511-xx Video screen memory page test failed 512-xx Video gray scale test failed 514-xx Video white screen test failed 516-xx Video noise pattern test failed 2402-xx Video memory test failed The following steps apply to error codes 2402­2403-xx Video attribute test failed 2404-xx Video character set test failed
2405-xx
2406-xx
2408-xx
2409-xx
Video 80 × 25 mode 9 × 14 character cell test failed
Video 80 × 25 mode 8 × 8 character cell test failed
Video 320 × 200 mode color set 0 test failed
Video 320 × 200 mode color set 1 test failed
xx through 2456-xx:
1. Run the Configuration and Diagnostics Utilities.
2. Replace the display assembly and retest.
3. Replace the system board and retest.
2410-xx Video 640 × 200 mode test failed 2411-xx Video screen memory page test failed 2412-xx Video gray scale test failed 2414-xx Video white screen test failed 2416-xx Video noise pattern test failed 2418-xx ECG/VGC memory test failed 2419-xx ECG/VGC ROM checksum test failed 1. Run the Configuration and Diagnostics 2421-xx ECG/VGC 640 × 200 graphics mode test
failed
2422-xx ECG/VGC 640 × 350 16 color set test
failed
2423-xx ECG/VGC 640 × 350 64 color set test
failed
2424-xx ECG/VGC monochrome text mode test
failed
2425-xx ECG/VGC monochrome graphics mode
test failed
Utilities.
2. Disconnect external monitor and test with internal LCD display.
3. Replace the display assembly and retest.
4. Replace the system board and retest.
2431-xx 640 × 480 graphics test failure 2432-xx 320 × 200 graphics (256 color mode) test
failure 2448-xx Advanced VGA Controller test failed 2451-xx 132-column Advanced VGA test failed 2456-xx Advanced VGA 256 Color test failed 2458-xx Advanced VGA BitBLT test The following step applies to error codes 2458­2468-xx Advanced VGA DAC test 2477-xx Advanced VGA data path test 2478-xx Advanced VGA BitBLT test 2480-xx Advanced VGA LineDraw test
Audio Test Error Codes
3206-xx Audio System Internal Error Replace the system board and retest.
TouchPad/Pointing Device Interface Test Error Codes
xx through 2480-xx:
Replace the system board and retest.
8601-xx Mouse test failed 1. Replace the TouchPad and retest. 8602-xx Interface test failed
CD or DVD Drive Test Error Codes
3301-xx CD / DVD drive read test failed 1. Replace the CD / DVD and retest. 3305-xx CD / DVD drive seek test failed 6600-xx ID test failed 6605-xx Read test failed 6608-xx Controller test failed 6623-xx Random read test failed
2. Replace the system board and retest.
2. Verify that the speakers are connected.
3. Verify that drivers are loaded and properly installed.
4. Replace the CD / DVD drive and retest.
5. Replace the system board and retest.
Page 26
Maintenance & Service Guide
Presario 1660 Model
MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Troubleshooting Without Diagnostics
This section provides information about how to identify and correct some common hardware, memory, and software problems. It also explains several types of common messages that may be displayed on the screen. The following pages contain troubleshooting information on these
topics:
Audio Power Hard drive Memory Diskette/Diskette drive Keyboard/Numeric keypad Battery/Battery gauge Printer Hardware Installation PC Card Display CD or DVD drive Touch Pad
Since symptoms can appear to be similar, carefully match the symptoms of the computer malfunction against the problem description in the Troubleshooting tables to avoid a misdiagnosis.
WARNING: To avoid a potential shock hazard during troubleshooting
procedures, disconnect all power sources before removing the keyboard cover or the display bezel.
Before Replacing Parts
Verify that cables are connected properly to the suspected defective parts.
Run Computer Setup after connecting external devices.
Verify that all required device drivers are installed.
Verify that all required changes have been made to the CONFIG.SYS file.
Verify that all required changes have been made to the AUTOEXEC.BAT file.
Verify that all printer drivers have been installed for each application.
Page 27
Maintenance & Service Guide
Presario 1660 Model
MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Solving Minor Problems
Some minor problems and possible solutions are outlined in the following tables. If the problem appears related to a software application, check the documentation provided with the software.
Audio Battery pack Battery gauge CD/DVD drive Diskette/diskette drive Display Hard drive
Hardware installation Keyboard Memory PC card Power Printer Touchpad/pointing device
Audio Problems
Problem Probable Cause Solution(s)
Computer does not beep after the Power-On Self-Test (POST).
This is typical; it indicates successful completion of the Power-On Self-Test (POST).
No action is required.
Battery Pack and Battery Gauge Problems (see also Power Problems)
Problem Probable Cause Solution(s)
Computer won't turn on when battery pack is inserted and power cord is unplugged.
Computer is beeping and battery LED icon is blinking.
Computer battery LED icon (front on the unit) blinks to indicate low battery condition, but computer does not beep.
Battery pack is discharged. 1. Connect the computer to an external power source and
charge the battery pack.
2. Replace the battery pack with a fully charged battery pack.
Battery connectors may be bent or broken.
Battery charge is low. Immediately save any open file(s). Then either:
Volume is turned down too low. Adjust the volume.
Check the battery connectors on the system board to verify they are evenly spaced and that they are not bent or broken.
Connect the computer to an external power source
to charge the battery pack, or
Turn off the computer or initiate Hibernation until
you can find another power source or charge the battery pack.
Battery LED icon doesn't light and battery pack won't fast charge.
You have to set the date and time every time you turn on the computer.
Battery pack is warm to the touch after charging.
Battery pack operating time is far less than the documented average operating time.
Battery pack is already charged. No action is necessary. Battery pack was exposed to
temperature extremes. Battery pack is at end of its life. Replace battery pack. RTC battery is dead. Replace the RTC battery.
Normal warming has occurred due to charging.
Power management is turned off or disabled.
An external device or PC Card is draining the battery.
Battery pack has partially self­discharged.
Allow time for the battery pack to return to room temperature.
No action is required.
Enable power management in Computer Setup and in Windows Power Properties.
Turn off or disconnect external devices when not using them.
Condition the battery pack by fully charging, fully discharging, then fully recharging it.
To maintain the charge, leave battery packs in the computer when it is connected to external power.
If the computer is disconnected from external power for more than two weeks, remove battery packs from the computer to reduce the discharge rate.
Battery pack is being exposed to high temperatures or extremely cold temperatures.
Keep the battery pack within the recommended temperature ranges: Operating: 50° F to 104° F (10° C to 40° C) Storage: -4° F to 86° F (-20° C to 30° C )
Recharge the battery pack.
CD/DVD Drive Problems
Problem Probable Cause Solution(s)
CD / DVD drive cannot read a compact disc.
Compact disc is upside down or is improperly inserted in the CD / DVD drive.
Trying to read a CD Plus or Pregap/Track 0 type disc with a 24x CD­ROM drive.
Open the CD / DVD loading tray, lay the compact disc in it (label side up), then close the tray.
None - these types of CD are unreadable with this drive.
Diskette and Diskette Drive Problems
Problem Probable Cause Solution(s)
Diskette drive cannot write to a diskette.
Diskette is write-protected. Disable the diskette's write-protect
feature or use a diskette that is not write-protected.
Computer is writing to the wrong drive.
Check the drive letter in the path statement.
Diskette drive cannot read a diskette.
Not enough space is left
Use another diskette.
on the diskette. Drive error has occurred. Run Computer Checkup from the
Compaq Diagnostics diskette.
Diskette is not formatted. Format the diskette. At the system
prompt, enter
FORMAT A:
The wrong type of diskette is being used.
Use the type of diskette required by the drive.
Diskette has a bad sector. Copy files to hard drive or another
diskette. Reformat bad floppy.
Drive error has occurred. Run Computer Checkup from the
Compaq Diagnostics diskette.
Diskette is not formatted. Format the diskette. At the system
Cannot boot from diskette.
Bootable diskette is not in drive A.
Diskette Boot has incorrect setting in Computer Setup.
prompt, enter
FORMAT A: Put the bootable diskette in drive A.
Run Computer Setup and set diskette as first to boot.
Page 28
Maintenance & Service Guide
Presario 1660 Model
MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Solving Minor Problems (continued)
Audio Battery pack Battery gauge CD/DVD drive Diskette/diskette drive Display Hard drive
Hardware installation Keyboard Memory PC card Power Printer Touchpad/pointing device
Display Problems
You can perform a self-test on an external VGA color or monochrome monitor as follows:
1. Turn off the monitor.
2. Turn off the computer.
3. Disconnect the monitor signal cable from the computer.
4. Turn on the monitor and allow it to warm up for one minute.
The display should be white. A narrow black border may also appear on the left and right sides of the display. Either of these displays indicates that the monitor is working properly.
Problem Probable Cause Solution(s)
Screen is dim.
Control for brightness or contrast (if applicable) is not set properly.
Adjust the Brightness of the display by using Fn + F7 (¯ ) or Fn + F8 (- ).
Adjust the Contrast of the display by using Fn + F5 (¯ ) or Fn + F6 (- ).
Screen is blank.
Display is blank and the Suspend icon is flashing.
Internal display is blank and the screen on an external monitor displays information.
Internal display flashes or has garbled characters when computer is connected to external monitor.
See other entries in this table if these adjustments do not work.
Computer screen is in direct light.
Screen save was initiated by Power Management due to lack of user activity.
Display has overheated. If computer is in direct sunlight, move it and
System is in Suspend mode. Press any key or touch the Touch Pad.
Display function was switched to the external monitor.
Using 1024 × 768 or higher resolution on external monitor and have toggled back to internal display, which supports up to 800 ×
600.
Tilt display or move computer.
Press any key or touch the Touch Pad.
allow it to cool off.
Use Fn + F2 to switch between LCD or CRT.
Restart the computer.
This display panel has a continuous pattern across it (e.g., a "jailbars" pattern), has a single color on it, or has garbled graphics across the entire panel. This failure is for patterns across the entire panel (not just on one section).
Ghost bars extending from graphics on the display.
A single line, small group of lines, or block appears on the display panel. This failure occurs in only a section of the display panel.
Improper display cable connections.
Defective display cable. Replace the display assembly. Defective inverter board. Replace the display assembly.
Defective system board. Replace the system board. Common characteristic of
STN displays.
Defective display panel. Replace the display assembly.
Reseat the display cable to the following until the problem is solved:
1. System board
2. Display assembly
1. Change the background colors.
2. Adjust the Contrast of the display by using Fn + F5 (¯ ) or Fn + F6 (- ).
The light tubes on the edge of the display panel do not light up at all and Power-On Self­Test (POST) completes when the unit is powered up.*
The light tubes on the edge of the display panel do not light up at all and Power-On Self­Test (POST) does not complete when the unit is powered up.*
Backlight (brightness) cannot be adjusted with Fn + F7 (¯ ) or Fn + F8 (- ).*
Improper backlight or display cable connections
Defective inverter board. Replace the display assembly. Defective display cable. Replace the display assembly. Defective display panel. Replace the display assembly. Defective system board. Replace the system board. Defective system board. Replace the system board.
Improper display cable connections.
Defective inverter board. Replace the display assembly. Defective display cable. Replace the display assembly.
Replace the display assembly.
1. Reseat the display cable to the system board.
2. Replace the display assembly.
Defective system board. Replace the system board.
Contrast cannot be adjusted with Fn + F5 (¯ ) or Fn + F6 (- ).
* This problem indicates that the backlight or its power circuitry has failed. Since you cannot observe the POST result on the display panel when the backlight is not functioning, connect the unit to an external monitor before powering the unit up. If an external monitor is not available, verify that POST completes by opening and closing the display, listening for the single or double beep, and watching for the LEDs turn on at the front of the computer.
Improper display cable connections.
Defective inverter board. Replace the display assembly. Defective display cable. Replace the display assembly. Defective system board. Replace the system board.
1. Reseat the display cable to the system board.
2. Replace the display assembly.
Hard Drive Problems
CAUTION: To prevent loss of information, always maintain an up-to-
date backup of your hard drive at all times, in case of errors or failures.
Problem Probable Cause Solution(s)
Reading hard drive takes an unusually long time after restarting the computer.
Hard drive error occurs. Hard drive has bad sectors or has failed. Run Computer Checkup. Hard drive does not work. Hard drive is not seated properly. Turn off and unplug the computer, remove the
System entered Hibernation due to low battery condition and is now exiting from it.
Give the system time to restore the previously saved data to its exact state before Hibernation.
battery pack, and remove and then reinstall the hard drive.
Hardware Installation Problems
Problem Probable Cause Solutions(s)
A new device is not recognized as part of the computer system.
Cable(s) of new external device are loose or power cables are unplugged.
Power switch of new external device is not turned on.
Device is not seated properly. Turn off the computer and reinsert the device.
Ensure that all cables are properly and securely connected.
Turn off the computer, turn on the external device, then turn on the computer to integrate the device with the computer system.
Keyboard/Numeric Keypad Problems
Problem Probable Cause Solution(s)
Embedded numeric keypad on computer keyboard is disabled.
Num Lock function is not enabled. Press the Shift+NumLk keys to enable the
Num Lock function and embedded numeric keypad. The Num Lock icon on the status panel turns on.
Embedded numeric keypad is disabled and Num Lock function is on.
External numeric keypad is connected to the computer.
Disconnect the external numeric keypad from the computer.
Memory Problems
Problem Probable Cause Solution(s)
Memory count during Power­On Self-Test (POST) is incorrect.
"Out of Memory" message is displayed on the screen or insufficient memory error occurs during operation.
Optional memory expansion card is installed incorrectly, is incompatible with the computer, or is defective.
System ran out of memory for the application.
Too many TSR (terminate-and stay­resident) applications are running.
Ensure that the optional memory expansion card is installed correctly.
1. Check the application documentation for memory requirements.
2. Install additional memory. Remove from memory any TSR
applications that you do not need.
Page 29
Maintenance & Service Guide
Presario 1660 Model
MSG Index | Home Page | Notice | Preface | Product Description | Troubleshooting
Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Solving Minor Problems (continued)
Audio Battery pack Battery gauge CD/DVD drive Diskette/diskette drive Display Hard drive
Hardware installation Keyboard Memory PC card Power Printer Touchpad/pointing device
PC Card Problems
Problem Probable Cause Solution(s)
When turned on, the computer does not beep when a PC Card is inserted.
Card is not inserted properly.
PC Card beeps are disabled.
Speaker is turned off or volume is
Ensure the card is inserted in the correct orientation.
Double-click the PC Card icon in the Control Panel, click the Global Settings tab, the enable PC Card sound effects.
Press volume buttons to turn the
PC Card modem, fax, or
turned down.
speaker on, then increase the volume.
PC Card drivers are not installed. Double click the Add New
Hardware icon in the Control Panel for installation instructions.
If PC Card or drivers are not compatible with Windows, install drivers and use the PC Card in MS­DOS mode.
Card or card driver is not supported.
Contact your Compaq authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms.
Card is not fully inserted into the slot or is not inserted properly.
Ensure the card is inserted in the
correct orientation. network card does not work.
PC Card modem or fax card does not work.
Modem network PC Card does not work.
Memory or
Telephone cord is not plugged in all the way.
Necessary drivers are not installed
Check and secure telephone
connection.
Install drivers.
(turned on). You are trying to access the card
See
Specifications to verify COM port.
using the wrong COM port. The card conflicts with a serial
See Specifications to verify address.
device. The card is not supported. Use supported cards only. Network driver is not installed or is
Install driver.
not set up properly. Telephone cord is not properly
Verify telephone connection.
connected. SRAM and flash memory cards
Install driver. storage card does not work.
require the memory card driver to be loaded (turned on).
Flash memory cards require the Microsoft FlashFile System to be loaded.
Hard drives on flash mass storage cards require the PC Card ATA driver to be loaded.
You are trying to access the hard drive card using the wrong drive
Double-click My Computer to verify
the drive letter assigned to the card.
letter. The card is not supported. Contact your Compaq authorized
service provider for a list of PC Cards
tested successfully in Compaq PC
Card platforms.
Power Problems (see also Battery and Battery Gauge Problems)
Problem Probable Cause Solution(s)
Computer won't turn on and battery pack is not inserted.
Computer is not connected to a power source.
Power cords to the external power source are unplugged.
Insert battery or connect an external power source.
Ensure that power cords connecting the computer and the external power source are plugged in properly.
Computer turned off while it was left unattended and the power icon is off.
Power adapter is defective. Replace AC Adapter and restart. System board is defective. Replace the system board. System initiated Hibernation due
to a critical low-battery condition.
Replace the battery pack with a fully charged battery pack or connect the computer to an external power source. Then turn on the computer.
System initiated Hibernation after
Turn on the computer.
a preset timeout.
Printer Problems
If you experience problems printing, run a printer self-test (refer to the documentation provided with your printer for instructions). If the self-test fails, it is a printer-specific problem. Also refer to the printing section of your application documentation.
Problem Probable Cause Solution(s)
Printer will not turn on.
Printer will not print.
The signal cable may not be connected properly, or the printer is unplugged.
Printer is not turned on or is off line.
The device drivers for your application are not installed.
Printer that is set up for a
Ensure that the signal cable is properly connected and that the power cord is connected to the electrical outlet.
Turn the printer on and set it to on line.
Refer to the printer documentation to install the correct printer driver.
Connect the printer to the network. network is not connected to the network.
Printer cable is too long,
Replace the cable. unshielded, or defective.
Paper tray is empty. Fill the paper tray with paper and set the
printer to online.
Printer prints garbled information.
Correct printer drivers are not installed.
Refer to the printer documentation to
install the correct printer driver. Cable is not connected properly. Ensure that the printer signal cable is
properly connected to the computer. Cable is defective. Replace the printer cable and retest.
Touch Pad/Pointing Device Problems
Problem Cause Solution(s)
Touch Pad or
Incorrect or no device driver is
Install the device driver and add to mouse does not work.
External mouse does not work.
Touch Pad or mouse does not work even though the device is enabled in Windows.
installed.
The device driver is not installed in Windows.
Mouse is not securely connected or is connected to an incorrect external connector.
Mouse is not enabled.
the AUTOEXEC.BAT file or
CONFIG.SYS file.
Install the Touch Pad/mouse driver
in Windows.
Ensure that the mouse is securely
connected to the appropriate
external connector.
1. Enter MOUSE at the system
prompt to activate the mouse device
driver.
2. Add a line in the AUTOEXEC.BAT
file to automatically activate the
mouse device driver each time
computer is turned on or restarted.
Cursor skips or moves abnormally when using the Touch Pad.
Cable not properly seated in Touch
Reseat cable.
Pad board. Defective Touch Pad board. Replace Touch Pad board.
Defective system board. Replace system board. Device driver is not correctly
installed in Windows.
Install the appropriate device driver
in Windows.
The Touch Pad needs to be cleaned. Clean the Touch Pad with a cloth
dampened with alcohol or an
ammonia-based glass cleaner. Wipe
up liquid with a dry cloth.
Page 30
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Illustrated Parts Catalog
Maintenance & Service Guide
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Pin Assignments | Battery Pack Operations
System Unit Boards Display
Assembly Mass Storage
Devices Miscellaneous
Cable Kit External
Cables Miscellaneous
Hardware and Plastics Kits
Miscellaneous Parts
To obtain the description and spare part number of an item, position the mouse cursor over the item for a few seconds.
Documentation and Software
Page 31
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Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Illustrated Parts Catalog
System Unit Boards Display
Assembly Mass Storage
Devices Miscellaneous
Cable Kit External
Cables Miscellaneous
Hardware and Plastics Kit
Miscellaneous Parts
To obtain the description and spare part number of an item, position the mouse cursor over the item for a few seconds.
Not shown: 128-MB SODIMM Memory 388646-001
Documentation and Software
Page 32
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Presario 1660 Model
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Pin Assignments | Battery Pack Operations
Illustrated Parts Catalog
System Unit Boards Display
Assembly Mass Storage
Devices Miscellaneous
Cable Kit Exteranl
Cables Miscellaneous
Hardware and Plastics Kit
Miscellaneous Parts
To obtain the description and spare part number of an item, position the mouse cursor over the item for a few seconds.
Documentation and Software
Page 33
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Presario 1660 Model
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Pin Assignments | Battery Pack Operations
Removal and Replacement Procedures
This section explains the removal and replacement procedures for the computer.
Serial Number Location
Disassembly Sequence
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Palmrest
Assembly Keyboard and
Heatspreader Processor Hard Drive Upper CPU
Cover DVD Drive Battery
Charger Board Modem Display Panel
Assembly Speaker
Report the computer serial number to Compaq when requesting information or ordering spare parts.
Assembly Diskette Drive Fan Assembly System Board Memory
Module
Page 34
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Presario 1660 Model
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Pin Assignments | Battery Pack Operations
Electrostatic Discharge
A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge (ESD) may not be affected at all and will work perfectly throughout a normal cycle. Although, it may function normally for a while, then degrade in the internal layers, reducing its life expectancy.
Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Generating Static
The table shows how different activities generate static electricity and at different electrostatic voltage levels.
Typical Electrostatic Voltages
Relative Humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic
tubes Removing DIPS from vinyl
trays Removing DIPS from
Styrofoam Removing bubble pack from
PCBs Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
NOTE: 700 volts can degrade
2,000 V 700 V 400 V
11,500 V 4,000 V 2,000 V
14,500 V 5,000 V 3,500 V
26,000 V 20,000 V 7,000 V
a product.
Return to Removal & Replacement Procedures
Page 35
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Pin Assignments | Battery Pack Operations
Service Considerations
Listed below are some of the considerations that you should keep in mind during the disassembly and reassembly of the computer.
Tool and Software Requirements
To service the computer, you need the following:
Compaq screwdriver kit (Spare Part No. 161946-001)
Torx T-9 screwdriver
3/16-inch and 5mm nut drivers (for screwlocks and standoffs)
Small, standard screwdriver
Small, Phillips screwdriver
Diagnostics software
Screws
The screws used in the computer are not interchangeable. If an incorrect screw is used during the reassembly process, it can damage the unit. Compaq strongly recommends that all screws removed during disassembly be kept with the part that was removed, then returned to their proper locations.
As each subassembly is removed from the computer,
IMPORTANT:
it should be placed away from the work area to prevent damage.
Return to Removal & Replacement Procedures
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Pin Assignments | Battery Pack Operations
Cables and Connectors
Most cables used throughout the unit are ribbon cables. Cables must be handled with extreme care to avoid damage. Apply only the tension required to seat or unseat the cables during insertion or removal from the connector. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing the cables, and ensure that the cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced.
Cables
Use the following precautions when handling cables to avoid damage to the cable or computer:
Always handle cables by their connectors.
Avoid bending, twisting, or pulling on the cables.
Apply minimum required force when seating or unseating the cables from their
connectors.
Place the cables in such a manner that they cannot be caught or snagged by parts
being removed or replaced.
Handle flex cables with extreme care; they can tear easily.
CAUTION: When servicing these computers,
ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can cause severe damage to the unit.
Select the desired illustration.
Removing a cable from a ZIF Connector.
The ribbon cable position for the
The ribbon cable position for the
hard drive.
DVD drive.
The ribbon cable position for the
The cable position for the
speaker assembly.
diskette drive.
Plastic Parts
Plastic parts can be damaged by the use of excessive force during disassembly and reassembly. When handling the plastic parts, use care. Apply pressure only at the points designated in the maintenance instructions.
Back to Top of Page
Return to Removal & Replacement Procedures
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Pin Assignments | Battery Pack Operations
ZIF Connectors
The computer uses a zero insertion force (ZIF) connector for several cable connections on the system board. To remove a ZIF cable from its connector, pull both ends of the ZIF cable guide clasp out of the sleeve about 0.05 - 0.1" (1 - 2
mm) , then gently slide the cable out .
CAUTION: A ZIF connector and its
attached cable can be easily damaged. Never pull or twist on the cable while it is connected.
CAUTION: Ensure that cables are
replaced in their proper location. Improper cable placement can damage the computer.
Back to
Cables and Connectors.
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The ribbon cable position for the hard drive.
Back to
Cables and
Connectors.
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Pin Assignments | Battery Pack Operations
The ribbon cable position for the DVD drive.
Back to
Cables and Connectors.
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The ribbon cable position for the diskette drive.
Back to
Cables and
Connectors.
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Pin Assignments | Battery Pack Operations
The cable position for the speaker assembly.
Back to
Connectors.
Cables and
Page 42
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Pin Assignments | Battery Pack Operations
Preparing the Computer for Disassembly
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Palmrest
Assembly Keyboard and
heatspreader
Before removing or replacing any components, the following procedures must be completed:
1. Disconnect AC power and any external devices.
2. Remove the battery pack.
3. Remove any PC Cards.
WARNING: Metal objects can damage the battery pack
as well as the battery contacts in the battery compartment. To prevent damage, do not allow metal objects to touch the battery contacts. Place only the battery pack for the Compaq Presario 1660
Processor Hard Drives Upper CPU
Cover DVD Drive Battery
Charger Board Modem Display Panel
Assembly Speaker
Assembly Diskette Drive Fan Assembly
NOTE:
Model Portable Computers into the battery compartment. Do not force the battery pack into the bay if insertion does not occur easily.
CAUTION: Do not crush, puncture, or incinerate the
battery pack. Do not open a battery pack, as this damages the pack, makes it unusable, and exposes potentially harmful battery components. There are no field-serviceable parts located inside the battery pack.
The Compaq Presario 1660 Model Portable Computers have several screws of various sizes which are not interchangeable. Care must be taken during reassembly to ensure that the correct screws are used in their correct location. During removal
System Board Memory
Module
please keep respective screws with their associated sub-assembly.
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Pin Assignments | Battery Pack Operations
Removing the Battery Pack
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Palmrest
Assembly Keyboard and
Heatspreader
To remove the battery pack, complete the following steps:
1. Slide the battery pack compartment door down and remove it from the battery pack.
Next Step
Processor Hard Drives Upper CPU
Cover DVD Drive Battery
Charger Board Modem Display Panel
Assembly Speaker
Assembly Diskette Drive Fan Assembly System Board Memory
Module
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2. Pull down the battery pack tab and
slide the battery pack out from the
chassis.
To replace the battery pack, reverse the previous steps.
Return to Removal & Replacement Procedures
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Pin Assignments | Battery Pack Operations
Removing the Palmrest Assembly
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Palmrest
Assembly Keyboard and
Heatspreader Processor
The Palmrest Assembly must be removed to gain access to any of the interior components of the computer, and it is the first component that has to be removed to gain access to
Hard Drives Upper CPU
Cover DVD Drive Battery
Charger Board Modem Display Panel
Assembly Speaker
Assembly Diskette Drive Fan Assembly
the interior components.
To remove the Palmrest Assembly, complete the following steps:
Prepare
1.
the computer for disassembly.
System Board Memory
Module
2. Close the computer and turn it upside down.
3. Remove seven screws from the bottom of the computer.
Next Step
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Removing the Palmrest Assembly (continued)
4. Turn the computer over (right side up) and open the unit.
5. Lift up front end of the Palmrest Assembly and place it upside down on the keyboard.
Next step
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Removing the Palmrest Assembly (continued)
6. Disconnect the flex cable from the LIF connector on the palmrest cover.
End of procedure.
CAUTION: When replacing the Palmrest Assembly, ensure that the cable is fully inserted into the LIF connector on the system board. If the metal end should come in contact with the keyboard, damage may occur to the computer.
To replace the Palmrest Assembly, reverse the previous steps.
When replacing the palm rest
NOTE:
Return to Removal & Replacement Procedures
cover, ensure the cable is properly routed through the slot on the Upper CPU cover.
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Pin Assignments | Battery Pack Operations
Removing the Keyboard and Heatspreader
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Palmrest
Assembly Keyboard and
heatspreader
The keyboard and heatspreader are best removed together.
Prepare
1.
the computer for disassembly.
2. Remove the palmrest
assembly.
Processor Hard Drives Upper CPU
Cover DVD Drive Battery
Charger Board Modem Display Panel
Assembly Speaker
Assembly Diskette Drive
3. Lift up the front of the keyboard and place the keyboard upside-down in the palmrest cavity.
Next Step
Fan Assembly System Board Memory
Module
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Removing the Keyboard and Heatspreader (continued)
4. Remove the four screws from the heatspreader and lift it out of the chassis.
NOTE
The keyboard may be placed upside­down in the palmrest socket while removing the heatspreader. In this picture, the keyboard is left out for clarity.
Next step
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Removing the Keyboard and Heatspreader (continued)
5. Disconnect the flex cable from the ZIF connector on the system board by pulling out the lip of the cable lock about 1 or 2 mm at each end, then removing the cable.
To replace the keyboard and heatspreader, reverse the previous steps.
Return to Removal & Replacement Procedures
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Pin Assignments | Battery Pack Operations
Removing the Processor
To remove the processor, complete the following steps:
Electrostatic Discharge
Service Consideration
Cables and Connectors
Preparing the
Prepare the
1.
computer for disassembly.
2. Remove the
palmrest assembly.
3. Remove the
keyboard and heatspreader.
4. Rock the processor back and forth just a little until it comes out of the processor chassis slot.
Computer for Disassembly
Battery Pack Palmrest
Assembly Keyboard and
Heatspreader Processor Hard Drives Upper CPU
Cover DVD Drive Battery
To reinsert the processor:
Align the screw holes (on the processor) nearest the speakers with the corresponding screw sockets on the system board,
then push the processor in carefully but
Charger Board
Modem Display Panel
Assembly Speaker
Assembly Diskette
Drive Fan Assembly System
Board Memory
Module
firmly.
CAUTION:
If the processor is not correctly aligned with the socket, the connectors on either the processor or the system board will be bent out of alignment. The processor or board will then be destroyed, and will need to be replaced.
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Removing the Hard Drive
Electrostatic Discharge
Service Consideration
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Palmrest
Assembly Keyboard and
To remove the hard drive, complete the following steps:
1. Prepare
computer
the
for disassembly.
2. Remove
the Palmrest
Assembly.
Heatspreader Processor Hard Drives Upper CPU
Cover DVD Drive Battery
Charger Board
Modem Display Panel
Assembly Speaker
3. Remove
the keyboard
and heatspreader.
4. Remove
two screws from the hard drive mounting bracket and lift up the hard drive.
Next Step
Assembly Diskette
Drive Fan Assembly System
Board Memory
Module
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Removing the Hard Drive (continued)
5. Disconnect the hard drive data cable from the hard drive and remove the hard drive from the unit.
Removing the mounting bracket
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Pin Assignments | Battery Pack Operations
Removing the Hard Drive (continued)
To remove the hard drive mounting bracket, remove the screw from each corner.
To replace the hard drive and hard drive mounting
bracket, reverse the
previous steps.
Return to Removal & Replacement Procedures
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Pin Assignments | Battery Pack Operations
Removing the Upper CPU Cover
Electrostatic Discharge
To remove the Upper CPU cover complete the following steps:
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Palmrest
Assembly Keyboard and
Heatspreader Processor Hard Drives
1. Prepare
computer
the
for disassembly.
2. Remove
the palmrest
assembly.
3. Remove
the keyboard
and heatspreader.
4. Remove
the hard
Upper CPU Cover
DVD Drive Battery
Charger Board Modem Display Panel
Assembly Speaker
Assembly Diskette Drive Fan Assembly System Board
drive.
5. Remove
the display
panel assembly.
6. Remove four
screws holding the cover to the chassis.
7. Lift the Upper
CPU Cover off the chassis.
Memory Module
To replace the Upper CPU Cover, reverse the previous steps.
Page 56
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Pin Assignments | Battery Pack Operations
Removing the DVD Drive
Electrostatic Discharge
Service Consideration
To remove the DVD drive, complete the following
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Palmrest
Assembly Keyboard and
Heatspreader Processor Hard Drives Upper CPU
Cover
steps:
1. Prepare
computer
the
for disassembly.
If a CD or DVD disc is jammed in the drive,
remove it manually.
2. Remove
the Palmrest
Assembly.
DVD Drive Battery
Charger Board
Modem Display Panel
Assembly Speaker
Assembly Diskette
Drive Fan Assembly System
Board
3. Remove
the keyboard
and heatspreader.
4. Remove
the upper CPU cover.
5. Remove
the screw at the back end of the DVD drive near the edge of the system
Memory Module
board.
Next Step
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Removing the DVD Drive (continued)
6. Disconnect the cable and push the DVD drive through the gap in the chassis.
To replace the DVD drive, reverse the previous steps.
Return to Removal & Replacement Procedures
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Pin Assignments | Battery Pack Operations
Removing the Battery Charger Board
To remove the battery charger board, complete the following steps:
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
1. Prepare the
computer for disassembly.
2. Remove the
Palmrest Assembly.
3. Remove the
keyboard and heatspreader.
4. Remove the
hard drive.
5. Remove the
Battery Pack Palmrest
Assembly Keyboard and
Heatspreader Processor Hard Drives Upper CPU
Cover DVD Drive Battery
Charger Board Modem Display Panel
Assembly
screw from the middle of the battery charger board.
6. Unplug the battery charger board from the connector on the system board, and lift it out of the chassis.
To replace the battery charger board, reverse the previous steps.
Speaker Assembly
Diskette Drive Fan Assembly System Board Memory
Module
When replacing the battery charger board, ensure the pins are aligned
NOTE:
with the sockets on the system board connector before pressing the board in place.
Page 59
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Pin Assignments | Battery Pack Operations
Removing the Modem
To remove
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Palmrest
Assembly Keyboard and
Heatspreader
the modem, complete the following steps:
1. Prepare
computer
the
for disassembly.
2. Remove
the Palmrest
Assembly.
3. Remove
the keyboard
Processor Hard Drives Upper CPU
Cover DVD Drive Battery
Charger Board Modem Display Panel
Assembly Speaker
Assembly Diskette Drive
and heatspreader.
4. Remove
the two screws securing the modem to the system board.
5. Pull the
modem off the connector on the left­hand side of
Fan Assembly System Board Memory
Module
the system board.
Next Step
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Removing the Modem (continued)
6. Disconnect the modem cable from the modem.
To replace the modem, reverse the previous steps.
NOTE
The system board connector for the hard drive cable is underneath the modem board. If you remove the hard drive and the modem, be sure to replace the hard drive cable before the modem.
Return to Removal & Replacement Procedures
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Pin Assignments | Battery Pack Operations
Removing the Display Panel Assembly
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Palmrest
Assembly Keyboard and
Heatspreader
To remove the display panel assembly, complete the following steps:
Prepare
1.
the computer for disassembly.
2. Remove the Palmrest
Assembly.
Processor Hard Drives Upper CPU
Cover DVD Drive Battery
Charger Board Modem Display Panel
Assembly Speaker
Assembly Diskette Drive
3. Remove the keyboard
and heatspreader.
4. Remove the modem.
5. Pull up the hinge covers and carefully pry the covers off the chassis.
Fan Assembly System Board Memory
Module
Next Step
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Pin Assignments | Battery Pack Operations
Removing the Display Panel Assembly (continued)
6. Remove the flex cable and end cap from the connector on the
system board .
7. Very carefully pry the LVDS connector cable guide out of the metal
sleeve needle, toothpick or other sharp object in the small holes (labeled
).
8. Slide the cable out of the connector cable guide.
Next Step
, using a
Page 63
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Pin Assignments | Battery Pack Operations
Removing the Display Panel Assembly (continued)
9. Disconnect the backlight cable (attached to the display panel assembly) from the connector on the system board.
Next Step
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Removing the Display Panel Assembly (continued)
10. Support the back of the display panel assembly and remove two screws from each of the display panel hinges.
Next Step
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Pin Assignments | Battery Pack Operations
Removing the Display Panel Assembly (continued)
11. Gently pull the flex cable attached to the display panel assembly through the slot on the Upper CPU Cover and remove the display panel assembly with flex and backlight cable attached.
To replace the display panel assembly, reverse the previous steps.
When removing the display panel assembly,
NOTE:
observe the display panel assembly flex cable routing and position.
Return to Removal & Replacement Procedures
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Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Removing the Speaker Assembly
Electrostatic Discharge
To remove the speaker assembly, complete the following steps:
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Palmrest
Assembly Keyboard and
Heatspreader Processor Hard Drives
1. Prepare
computer
the
for disassembly.
2. Remove
the palmrest
assembly.
3. Remove
the keyboard
and heatspreader.
4. Remove
the hard
Upper CPU Cover
DVD Drive Battery
Charger Board Modem Display Panel
Assembly Speaker
Assembly Diskette Drive Fan Assembly System Board
drive.
5. Remove
the charger
board.
6. Disconnect
the speaker cables from the system board and remove the speaker assembly from the chassis.
Memory Module
To replace the speaker assembly, reverse the previous procedures.
Page 67
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Pin Assignments | Battery Pack Operations
Removing the Diskette Drive
To remove the diskette drive, complete the following
Electrostatic Discharge
Service Consideration
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Palmrest
Assembly Keyboard and
steps:
Prepare
1.
the computer for disassembly.
2. Remove the palmrest
assembly.
3. Remove the keyboard
and heatspreader.
Heatspreader Processor Hard Drives Upper CPU
Cover DVD Drive Battery
Charger Board
Modem Display Panel
Assembly Speaker
Assembly Diskette
4. Remove the hard
drive.
5. Remove the Upper
CPU cover.
6. Remove the charger
board.
7. Remove the speakers.
8. Disconnect
the diskette drive data
Drive Fan Assembly System
Board Memory
Module
cable from the system board by pulling out the cable lock lip about 1 or 2 mm at each end, then removing the cable .
Next Step
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Pin Assignments | Battery Pack Operations
Removing the Diskette Drive (continued)
9. Remove the screw and lift the diskette drive up and out of the chassis.
To replace the diskette drive, reverse the previous steps.
When replacing the diskette drive, ensure the diskette drive eject
NOTE:
lever is properly inserted in the chassis slot.
Return to Removal & Replacement Procedures
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Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Removing the Fan Assembly
To remove the fan assembly, complete the following
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
steps:
1. Prepare
computer
the
for disassembly.
2. Remove
the palmrest
assembly.
3. Remove
the keyboard
and heatspreader.
Battery Pack Palmrest
Assembly Keyboard and
Heatspreader Processor Hard Drives Upper CPU
Cover DVD Drive Battery
Charger Board Modem Display Panel
Assembly
4. Remove
the display
panel assembly.
5. Remove
the hard
drive.
6. Remove
the Upper
CPU cover.
7. Unplug the
fan cable and lift the fan assembly from the
Speaker Assembly
Diskette Drive Fan Assembly System Board Memory
Module
chassis slot.
To replace the fan assembly, reverse the previous steps.
Be sure to insert the fan as shown
NOTE
in the figure, to prevent damage to the cable.
Removing the Fan Gasket
Page 70
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Pin Assignments | Battery Pack Operations
Removing the System Board
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Palmrest
Assembly Keyboard and
Heatspreader
To remove the system board, complete the following steps:
1. Prepare the
computer for disassembly.
2. Remove the palmrest assembly.
3. Remove the keyboard and heatspreader.
4. Remove the hard drive.
5. Remove the Upper CPU Cover.
6. Remove the DVD drive.
7. Remove the battery charger board.
Processor Hard Drive Upper CPU
Cover DVD Drive Battery
Charger Board Modem Display Panel
Assembly Speaker
Assembly Diskette Drive
8. Remove the modem.
9. Remove the display panel assembly.
10. Disconnect the speaker assembly cables.
11. Remove the diskette drive.
12. Remove the fan.
13. Remove the processor.
Next Step
Fan Assembly System Board Memory
Module
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Pin Assignments | Battery Pack Operations
Removing the Fan Assembly (continued)
To remove the fan gasket, pull the gasket from the fan.
To replace the fan assembly, reverse the previous steps.
Return to Removal & Replacement Procedures
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Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Removing the System Board (continued)
14. Remove the two long standoff nuts from the system board.
Next Step
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Removing the System Board (continued)
15. Remove the four standoff screws from the processor socket on the system board, using a flat-bladed screwdriver.
Next step
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Removing the System Board (continued)
16. Remove four screws from the system board.
Next Step
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Removing the System Board (continued)
17. Remove two screws from the DVD Drive mounting rails and remove the mounting rails from the system board.
Next Step
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Removing the System Board (continued)
Check that all cables have
IMPORTANT:
the system board before continuing.
18. Tilt the system board up towards the middle of the unit.
19. Hold in the PCMCIA eject lever while carefully rotating the system board clockwise in a horizontal plane and manipulating it out of the chassis.
To replace the system board, reverse the previous steps.
been disconnected from
Return to Removal & Replacement Procedures
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Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Removing the Memory Module
Electrostatic Discharge
Service Considerations
Cables and Connectors
Preparing the Computer for Disassembly
Battery Pack Palmrest
Assembly Keyboard and
Heatspreader
To remove the memory module, complete the following steps:
Prepare
1.
the computer for disassembly.
2. Close the
computer and turn it
Processor Hard Drives DVD Drive Battery
Charger Board Modem Display Panel
Assembly Upper CPU
Cover Speaker
Assembly Diskette Drive
upside down.
3. Remove
the screw from the memory module door and pull the door off.
Next Step
Fan Assembly System Board Memory
Module
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Pin Assignments | Battery Pack Operations
Removing the Memory Module (continued)
4. Pull the side levers to release the memory module, then unplug the memory module from the system board.
To replace the memory module, reverse the previous steps.
Return to Removal & Replacement Procedures
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Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications
Pin Assignments | Battery Pack Operations
Specifications
This section covers the following specifications of Compaq Presario 1660 Model Portable Computers:
Physical and environmental System Interrupts System DMA System I/O Address System Memory Catalog Display Diskette drive Hard drive CD drive DVD drive Battery pack
Physical and Environmental
Computer Specifications
Dimensions
Height Depth Width
U.S. Metric
1.97 in
12.32 in
10.12 in
4.95 cm
31.00 cm
25.40 cm
Weight AC Power Requirements
Operating Voltage Operating Current Operating Frequency Maximum Transient
Temperature
Operating Nonoperating
Relative Humidity (noncondensing)
Operating Nonoperating (tw = 38.7°C max)
Altitude
Operating Nonoperating
Shock
7.37 lb 3.33 kg
100-240 V
0.8/0.4 A RMS
47-63 Hz (meets IEC 801-4 and IEC801-
5)
1kV for 50 ns
50° to 95 °F
-4° to 140 °F
10 to 90%
5 to 95%
0 to 10,000 ft 0 to 30,000 ft
10° to 35 °C
-20° to 60 °C
10 to 90%
5 to 95%
0 to 3.15 km 0 to 9.14 km
Operating Non operating
Vibration
Operating Nonoperating
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. Compaq Presario 1660 Model Portable Computers operate well within this range of temperatures.
10 G, 11 ms, half sine 240 G, 2 ms, half sine
0.5 G
1.5 G
System Interrupts
System Interrupts
Hardware IRQ System Function
IRQ0 System Timer IRQ1 Standard 101/102-Key or Microsoft Natural Keyboard IRQ2 Programmable interrupt controller IRQ3 Compaq Presario 56K-DF IRQ4 Communications Port (COM1) IRQ5 NeoMagic MagicWave 3DX Sound System IRQ6 Standard Floppy Disk Controller IRQ7 Printer Port (LPT1) IRQ8 System CMOS/real time clock IRQ9 Texas Instruments PCI-1211 CardBus Controller IRQ9 NeoMagic MagicMedia 256AV IRQ9 IRQ Holder for PCI Steering IRQ9 IRQ Holder for PCI Steering IRQ11 Intel 82371AB/EB PCI to USB Universal Host Controller IRQ11 NeoMagic MagicMedia 256AV Audio IRQ11 IRQ Holder for PCI Steering IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE controller (dual fifo) IRQ14 Intel 82371AB/EB PCI Bus Master IDE Controller IRQ15 Secondary IDE controller (dual fifo) IRQ15 Intel 82371AB/EB PCI Bus Master IDE Controller
System DMA
Hardware DMA
1
System DMA
System Function
NewMagic MagicWave 3DX Sound System
2
NewMagic MagicWave 3DX Sound System
3 4 5
free Standard Floppy Disk Controller Direct Memory Access Controller
Page 80
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Pin Assignments | Battery Pack Operations
Specifications (continued)
Physical and environmental System Interrupts System DMA System I/O Address System Memory Catalog Display Diskette drive Hard drive CD drive DVD drive Battery pack
System I/O Address
System I/O Address
I/O Address (Hex) System Function (Shipping Configuration)
0000h-000Fh Direct memory access controller 0010h-001Fh In use by unknown device 0020h-0021h Programmable interrupt Controller 0022h-003Fh In use by unknown device 0040h-0043h System timer 0044h-005Fh In use by unknown device 0060h-0060h Standard 101/102-Key or Microsoft Natural Keyboard 0061h-0061h System speaker 0062h-0063h In use by unknown device 0064h-0064h Standard 101/102-Key or Microsoft Natural Keyboard 0065h-006Fh In use by unknown device 0070h-0071h System CMOS/real time clock 0072h-0073h Motherboard resources 0074h-007Fh In use by unknown device 0080h-0080h Motherboard resources 0081h-008Fh Direct memory controller 0090h-009Fh In use by unknown device 00A0h-00A1h Programmable interrupt controller 00A2h-00BFh In use by unknown device 00C0h-00DFh Direct memory access Controller 00E0h-00EBh In use by unknown device 00ECh-00EFh Motherboard resources 00F0h-00FFh Numeric data processor 0120h-0121h NeoMagic MagicWave 3DX Sound System 0170h-0177h Intel 82371AB/EB PCI Bus Master IDE controller 0170h-0177h Secondary IDE controller (dual fifo) 01F0h-01F7h Intel 82371AB/EB PCI Bus Master IDE controller 0170h-0177h Primary IDE controller (dual fifo) 0200h-0200h Gameport Joystick 0220h-02FFh NeoMagic MagicWave 3DX Sound System 02F8h-02FFh Compaq Presario 56K-DF 0330h-0331h NeoMagic MagicWave 3DX Sound System 0376h-0376h Intel 82371AB/EB PCI Bus Master IDE controller 0376h-0376h Secondary IDE controller (dual fifo) 0378h-037Fh Printer Port (LPT1) 0388h-038Fh NeoMagic MagicWave 3DX Sound System 03B0h-03BBh NeoMagic MagicMedia 256AV 03C0h-03DFh NeoMagic MagicMedia 256AV 03F0h-03F5h Standard Floppy Disk Controller 03F6h-03F6h Intel 82371AB/EB PCI Bus Master IDE controller 03F6h-03F6h Primary IDE controller (dual fifo) 03F7h-03F7h Standard Floppy Disk Controller 03F8h-03FFh Communications Port (COM1) 04D0h-04D1h Motherboard resources 0530h-0537h NeoMagic MagicWave 3DX Sound System 0CF8-0CFFh PCI bus 2180h-218Fh Motherboard resources 8000h-803Fh Motherboard resources FCD0h-FCD7h Primary IDE controller (dual fifo) FCD0h-FCDFh Intel 82371AB/EB PCI Bus Master IDE Controller FCD8h-FCDFh Secondary IDE controller (dual fifo) FCE0h-FCFFh Intel 82371AB/EB PCI to USB Universal Host
Controller
System Memory Catalog
Memory Address System Function
00000000h-0009FFFFh System board extension for PnP BIOS 000A0000h-000AFFFFh NeoMagic MagicMedia 256AV 000B0000h-000BFFFFh NeoMagic MagicMedia 256AV 000C0000h-000CBFFFh NeoMagic MagicMedia 256AV 000E0000h-000E7FFFh Motherboard resources 000E8000h-000FFFFFh System board extension for PnP BIOS 00100000h-03FFFFFFh System board extension for PnP BIOS 06000000h-06000FFFh Texas Instruments PCI-1211 CardBus Controller F6000000h-F6FFFFFFh NeoMagic MagicMedia 256AV
System Memory Catalog
F6000000h-F7BFFFFFh Intel 82443BX Pentium II Processor to AGP Controller F7800000h-F7BFFFFFh NeoMagic MagicMedia 256AV Audio F8000000h-F83FFFFFh Intel 82443BX Pentium II Processor to PCI bridge FE700000h-FE7FFFFFh NeoMagic MagicMedia 256AV Audio FE700000h-FECFFFFFh Intel 82443BX Pentium II Processor to AGP Controller FE800000h-FEBFFFFFh NeoMagic MagicMedia 256AV FEC00000h-FECFFFFFh NeoMagic MagicMedia 256AV FFF80000h-FFFFFFFFh Motherboard resources
Display
Model Sharp LQ133XILH05 Sanyo TM133XG-02L02 LG LP133X4-A
13.3" TFT Display
Dimensions
Height Width
Display Dimensions
Height Width Depth
Weight Contrast Ratio Brightness Total Power Consumption,
W
U.S. Metric U.S. Metric U.S. Metric
7.98 in
10.64 in
8.43 in
11.18 in
0.28 in
19.0 oz 540 grams 18.3 oz 520 grams 18.3 oz 520 grams 150:1 120:1 150:1
120 cd/mm³ 100 cd/mm³ 120 cd/mm³
202.8mm
270.3mm
214.0mm
284.0mm
7.0mm
3.5 not available 3.08
7.98 in
10.64 in
8.43 in
11.46 in
0.27 in
202.8mm
270.3mm
214.0mm
291.0mm
6.8mm
7.98 in
10.64 in
8.46 in
11.18 in
0.27 in
202.8mm
270.3mm
215.0mm
284.0mm
6.9mm
Page 81
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Presario 1660 Model
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Pin Assignments | Battery Pack Operations
Specifications (continued)
Physical and environmental System Interrupts System DMA System I/O Address System Memory Catalog Display Diskette drive Hard drive CD drive DVD drive Battery pack
Diskette Drive
Diskette Drive
Model Mitsumi D353F3 Capacity per Diskette (High/Low)
Diskette Size Number of LED Indicators
(Read/Write) Drive Rotation (rpm) Transfer Rate (Kbps) KBytes per Sector [Sector]
1.0MB 1.6MB 2.0MB None
300 360 300 250 500 500
0.256[16]
0.512[9]
1.024[5]
0.256[26]
0.512[15]
1.024[8]
0.256[32]
0.512[18]
1.024[10]
KBytes per Track [Sector]
KBytes per Disk [Sector]
Number of Read/Write Heads
Hard Drive
Model Hitachi
DK238A-
43
Capacity Per Drive
4327MB 4320MB 4340MB 6480MB 6490MB 6490MB
4.096[16]
4.608[9]
5.120[5]
655.36[16]
737.28[9]
819.20[5]
Hard Drive
IBM DKLA-
24320
6.656[26]
7.680[15]
8.192[8]
1064.96[26]
1228.80[15]
1310.72[8] 2
Fujitsu
MHF2043AT
8.192[32]
9.216[18]
10.24[10]
1310.72[32]
1474.56[18]
1638.40[10]
IBM DADA-
26480
Hitachi
DK228A-65
Fujitsu
MHE2064AT
Logical Configuration
Cylinders Heads Sectors per track Bytes per sector
Typical Seek Times, ms (including settling) Single track Average Full stroke
Transfer Rate
At interface
CD Drive
8955
4 N/A 512
N/A
12ms
N/A
16.6MB/sec (max)
8944
15 63
512
4ms 13ms 23ms
16.6MB/sec (max)
8647
4 N/A 512
2.5ms 13ms 23ms
33.3MB/sec (U-DMA)
13424
15 63
512
4ms 12ms 23ms
16.6MB/sec (max)
8955
6 N/A 512
N/A
12ms
N/A
16.6MB/sec (max)
8647
6 N/A 512
2.5ms 13ms 23ms
33.3MB/sec (U-DMA)
CD-ROM Drive
Model XM-1802B Mitsumi SR242S1 Sanyo CDR-U242-Z Dimensions
Weight Maximum Rotational Speed Typical Sustained Data Transfer Rate Average Random Access Time Spin Up Time Data Buffer Capacity
128 x 12.7 x
129 mm
0.230kg 8.11 oz 0.27kg 9.52 oz < 0.270kg < 9.52 oz
3600kB/sec (max) 3600kB/sec (max) 3600kB/sec
2.7sec (max)
5.04 x 0.5 x 5.08 in
24x 24x 24x
110ms 120ms 120ms
128kB 128kB 256kB
128 x 12.7 x
129 mm
5.04 x 0.5 x 5.08 in
n/a
128 x 12.7 x
129 mm
<10sec
5.04 x 0.5 x 5.08 in
DVD Drive
DVD-ROM Drive
Model Sanyo DRD-U220 Panasonic SR-8171 Toshiba SD-C2102 Dimensions
Weight Rotational Speed Typical Sustained Data Transfer Rate Typical Average Random Access Time Spin Up Time Data Buffer Capacity
128 x 12.7
x 129 mm
< 0.280kg < 9.87 oz 0.290kg 10.2 oz 0.280kg 9.87 oz
3240KB/sec (max) 2700KB/sec (max) 1352-3268KB/sec
5.04 x 0.5 x
5.08 in
2.4x 2.0x (max) 2.4x
180ms 180ms 160ms
< 10sec 4sec N/A
256kB 512kB 128kB
128 x 12.7
x 127 mm
5.04 x 0.5 x
5.00 in
128 x 12.7
x 129 mm
5.04 x 0.5 x
5.08 in
Battery Pack
Lithium Ion (Li ion) Battery Pack
Dimensions
Height Length Width
Weight Energy
Nominal Open Circuit Voltage Ah rating Capacity
Environmental Requirements
Operating Temperature Non-operating Temperature Charging Temperature
standard: 14.4 V enhanced: 14.8 V
standard: 2600 mAh enhanced: 3000
standard: 37.5 Wh enhanced: 44.5 Wh
50°F to 95° F (10°C - 35°C)
32°F to 140°F (0°C - 60°C) 41°F to 113°F (5°C - 45°C)
0.8 in (20.3 mm)
5.7 in (145 mm)
3.1 in (78.7 mm)
0.90 Ib (408.2 g)
mAh
Page 82
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Illustrated Parts Catalog
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Assembly Mass Storage
Devices Miscellaneous
Cable Kit External
Cables Miscellaneous
Hardware and Plastics Kit
Miscellaneous Parts
To obtain the description and spare part number of an item, position the mouse cursor over the item for a few seconds.
Documentation and Software
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Pin Assignments | Battery Pack Operations
Illustrated Parts Catalog
System Unit Boards Display
Assembly Mass Storage
Devices Miscellaneous
Cable Kit External
Cables Miscellaneous
Hardware and Plastics Kit
Miscellaneous Parts
Cable Kit Spare Part Number: 330946-001 Contains each of the cables shown.
Documentation and Software
Page 84
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Presario 1660 Model
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Pin Assignments | Battery Pack Operations
Illustrated Parts Catalog
System Unit Boards Display
Assembly Mass Storage
Devices Miscellaneous
Cable Kit External
Cables Miscellaneous
Hardware and Plastics Kit
Miscellaneous Parts
Description Spare Part Number
AC Power Cord
293831-011
Australia
293831-AA1
China (PRC)
Modem cable
Australia China (PRC)
304398-011
304398-AA1
Documentation and Software
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Illustrated Parts Catalog
System Unit Boards Display
Assembly Mass Storage
Devices Miscellaneous
Cable Kit External
Cables Miscellaneous
Hardware and Plastics Kits
Miscellaneous Parts
Documentation and Software
To obtain the description of an item shown, position the mouse cursor over the item for a few seconds.
Miscellaneous Plastics Kit
Spare Part Number: 330949-001
Contents:
(not shown) 4 Rubber Plugs Left and Right
Latches 8 Rubber Feet
Miscellaneous Screw Kit
Spare Part Number 330959-001
Miscellaneous Hardware Kit Spare Part Number:
346853-001
Contents:
(not shown) 4 PCMCIA Torsion Springs LCD Cable Guide
Page 86
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Illustrated Parts Catalog
Presario 1660 Model
System Unit Boards Display
Assembly Mass Storage
Devices Miscellaneous
Cable Kit External
Cables Miscellaneous
Hardware and Plastics Kit
Miscellaneous Parts
To obtain the description and spare part number of an item, position the mouse cursor over the item for a few seconds.
Other parts not shown:
Logo Kit Return Kit
352887-001 293799-001
Documentation and Software
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Illustrated Parts Catalog
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Assembly Mass Storage
Devices Miscellaneous
Cable Kit External
Cables Miscellaneous
Hardware and Plastics Kit
Miscellaneous Parts
Description Spare Part
Number
Quick Restore CD
Australia China (PRC)
Quick Reference Guide (single issue) Quick Reference Guide (quarterly
388205-371
388205-AA1
162212-001 184960-001
subscription) QuickFind for Windows*, Asia Pacific
137906-xxx
Edition
*QuickFind is updated monthly. To complete the QuickFind part number, add the suffix from the table
Documentation and Software
below for the desired month. If you do not specify the 3­digit suffix, the default is the current month in which the order is placed.
QuickFind Part Number Suffix
Suffix Month Suffix Month
-001 January -007 July
-002 February -008 August
-003 March -009 September
-004 April -010 October
-005 May -011 November
-006 June -012 December
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