Compaq PKX301T User Manual

Compaq Notebook Series

Startup Guide

Notice

Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries.

Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries.

All other product names mentioned herein may be trademarks of their respective companies.

This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of any kind, and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

Compaq Notebook Series Startup Guide

First Edition (September 2002)

This manual is printed on recycled paper.

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Important Safety Information

CAUTION

To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect a modem to the telephone wall jack. In Australia, the computer must be connected to the Telecommunication Network through a line cord that meets the requirements of ACA Technical Standard TS008.

When using your computer with a telephone connection, always follow basic safety precautions to reduce the risk of fire, electric shock, and injury to persons:

• Do not use this product with a telephone connection near water (for example, near a bathtub, sink, swimming pool, or in a wet basement).

• Avoid using a telephone connection (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

• Do not use a telephone connection to report a gas leak in the vicinity of the leak.

• Use only the power cord and batteries indicated in this manual. Do not dispose of

batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

• Disconnect the modem cable before opening the computer case or touching an uninsulated modem cable, jack, or internal component.

• Do not plug a modem cable or telephone cable into the network (LAN) receptacle.

Software Product License Agreement

Your HP product contains software programs. CAREFULLY READ THIS LICENSE AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT. PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL REFUND. PROCEEDING WITH CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF THE LICENSE TERMS.

UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.

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Operating system and software applications by Microsoft are licensed to you under the Microsoft License Agreement contained in the Microsoft documentation or displayed on your screen when Microsoft Software Products are launched.

For a PC supplied with a Microsoft operating system: When you start the PC and accept the Microsoft End-user License Agreement (“EULA”), your license rights are valid only if a Certificate of Authenticity (“COA”) label corresponding to your Microsoft operating system is provided with your PC. The COA label can usually be found on the bottom of the computer. If the COA label does not correspond to your Microsoft operating system or is missing, contact your HP reseller for details.

Other non-HP Software and Operating Systems are covered by the appropriate vendor license. The following License Terms govern the use of the HP software:

USE. Customer may use the software on any one HP product. Customer may not network the software or otherwise use it on more than one HP product. Customer may not reverse assemble or decompile the software unless authorized by law.

COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.

OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the software, other than ownership of the physical media. Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws. Customer acknowledges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software, who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement.

PRODUCT RECOVERY CD-ROM or DVD. If your HP product was shipped with a product recovery CD-ROM or DVD: (i) The product recovery CD-ROM or DVD and/or support utility software may only be used for restoring the hard disk of the HP product with which the product recovery CD-ROM or DVD was originally provided. (ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM or DVD shall be governed by the Microsoft License Agreement.

TRANSFER OF RIGHTS IN SOFTWARE. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, Customer agrees that his/her rights in the software are terminated and that he/she will either destroy his/her copies and adaptations or deliver them to the third party.

SUBLICENSING AND DISTRIBUTION. Customer may not lease, sublicense the software or distribute copies or adaptations of the software to the public in physical media or by telecommunication without the prior written consent of Hewlett-Packard.

TERMINATION. Hewlett-Packard may terminate this software license for failure to comply with any of these terms provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice.

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UPDATES AND UPGRADES. Customer agrees that the software does not include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement.

EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or adaptation in violation of the U.S. Export Administration regulations or other applicable regulation.

U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure is subject to HP standard commercial license terms and for non-DOD Departments and Agencies of the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2) (June 1987) Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Copyright (c) 2000 Hewlett-Packard Company. All Rights Reserved. Customer further agrees that Software is delivered and licensed as “Commercial computer software” as defined in DFARS 252-227-7014 (June 1995) or as a “commercial item” as defined in FAR

2.101(a), or as “Restricted computer software” as defined in FAR 52.227-19 (or any

equivalent agency regulation or contract clause), whichever is applicable. The Customer agrees that it has only those rights provided for such Software by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved.

Support Policy for Microsoft Operating Systems Service Pack. HP will provide end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available 30 days after the service pack being released by Microsoft.

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Contents

Getting Started with Your Notebook ...............................................................................9

Taking Inventory ..........................................................................................................10

What’s in the box?..................................................................................................10

To find more information .......................................................................................11

Identifying Parts of the Computer................................................................................12

Front View..............................................................................................................12

Back View ..............................................................................................................13

Bottom View...........................................................................................................14

Status Lights ...........................................................................................................15

Setting Up Your Computer...........................................................................................17

Step 1: Install the battery ........................................................................................17

Step 2: Connect AC power .....................................................................................19

Step 3: Connect a phone line ..................................................................................20

Step 4: Turn on the computer .................................................................................21

Step 5: Set up Windows..........................................................................................21

To connect to the Internet.......................................................................................22

What to do next.......................................................................................................22

Basic Operation ................................................................................................................23

Operating Your Computer............................................................................................24

To turn the computer on and off.............................................................................24

To reset the computer .............................................................................................25

To change the boot device ......................................................................................26

To use the touch pad...............................................................................................26

To use the Fn hot keys............................................................................................28

To play DVD movies..............................................................................................29

Batteries and Power Management..................................................................................31

Using Battery Power.....................................................................................................32

To check battery status ...........................................................................................32

To respond to a low-battery warning......................................................................33

To recharge the battery ...........................................................................................33

Add-On Devices ................................................................................................................35

Installing Additional RAM...........................................................................................36

To install a RAM expansion module......................................................................36

Replacing the Hard Disk Drive ....................................................................................37

To replace the hard disk drive ................................................................................37

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Troubleshooting and Maintenance.................................................................................39

Troubleshooting Your Computer .................................................................................40

Display Problems....................................................................................................40

Hard Disk Drive Problems .....................................................................................41

Keyboard and Pointing Device Problems...............................................................41

Performance Problems............................................................................................42

Power and Battery Problems ..................................................................................42

Startup Problems.....................................................................................................43

Testing the Hardware ...................................................................................................44

To run the e-Diagtools diagnostic test....................................................................44

Configuring the Computer............................................................................................46

To run the BIOS Setup utility.................................................................................46

Reinstalling and Updating Software.............................................................................47

To recover the factory installation of your hard disk .............................................47

Support and Service.........................................................................................................49

Getting Assistance for Your Computer........................................................................50

To get help from the Web.......................................................................................50

To get support or service ........................................................................................50

To receive repair service.........................................................................................52

To prepare your computer for shipment.................................................................53

Limited Warranty Statement ........................................................................................54

Reference Information.....................................................................................................57

Hardware Specifications...............................................................................................58

Safety Information........................................................................................................61

Power Cords............................................................................................................61

Ergonomics.............................................................................................................62

Battery Safety .........................................................................................................62

Laser Safety ............................................................................................................63

LED Safety .............................................................................................................63

Mercury Safety .......................................................................................................64

Exposure to Radio Frequency Radiation................................................................64

Regulatory Information ................................................................................................65

U.S.A. .....................................................................................................................65

Canada ....................................................................................................................67

European Union......................................................................................................68

Japan .......................................................................................................................69

New Zealand...........................................................................................................70

Russia......................................................................................................................71

International............................................................................................................71

Index ..................................................................................................................................73

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Getting Started with Your Notebook

Startup Guide 9

Getting Started with Your Notebook

Taking Inventory

Congratulations! Your notebook computer sets a new standard in personal computing. Although compact and easy to carry, your computer is made with high standards of quality and attention to detail.

This manual shows how to set up and operate your computer, as well as what to do if you run into trouble.

What’s in the box?

• Notebook PC.

• Battery (installed).

• AC adapter and power cord.

• Quick Setup poster.

• Startup Guide.

• Documentation Library CD.

• QuickRestore System Recovery CD, for restoring Windows and all software included

with your computer.

• Microsoft Windows manual.

• CD with special software (for models with certain types of drives).

In addition, your notebook includes preinstalled software. (The exact software installed depends on your particular notebook model.)

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Getting Started with Your Notebook

Taking Inventory

To find more information

The following table lists other sources of information about your computer and related products.

Source Description and Location

Startup Guide This printed manual introduces your computer. It also contains setup instructions,

basic operation guidelines, troubleshooting information, and warranty information.

Reference Guide The Reference Guide is shipped on the Documentation Library CD that comes with

your computer, and provides a complete source for operating and maintaining the computer.

Microsoft Windows manual

Compaq Consumer Support Web site

This is shipped with your computer and contains information about using the version of Microsoft Windows shipped with your computer.

www.compaq.com/consumersupport

To select another language, see www.compaq.com.

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Getting Started with Your Notebook

Identifying Parts of the Computer

Front View

1. Computer open/close latch.

2. One-Touch buttons.

3. Keyboard status lights.

4. Power button. Turns the computer on and off.

5. Touch pad, scroll pad, click buttons, plus on-off button.

6. Main status lights (left to right): power mode, hard disk activity, battery.

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7. Hard disk drive.

8. Infrared port (certain models).

9. Wireless on-off button and indicator light (certain models).

10. Battery.

11. CD-ROM, DVD, or other drive.

12. PS/2 keyboard or PS/2 mouse port (supports Y adapter).

Getting Started with Your Notebook

Identifying Parts of the Computer

Back View

13. AC adapter jack.

14. Two universal serial bus ports (USB).

15. LAN port.

16. S-video port.

17. Parallel port (LPT1). Use this port for a parallel printer or other parallel device.

18. Serial port (COM1). Use this port for a serial mouse, modem, printer, or other serial device.

19. External monitor port.

20. Kensington lock slot (security connector).

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21. Modem port.

22. PC Card and CardBus slot and button (certain models have two slots and two buttons).

23. IEEE 1394 port (certain models).

24. Audio jacks (left to right): external microphone, audio out (headphones).

25. Volume control.

26. Audio mute button and audio mute light.

27. Floppy disk drive (certain models).

Getting Started with Your Notebook

Identifying Parts of the Computer

Bottom View

28. Hard disk drive.

29. Battery latch.

30. RAM cover.

31. Reset button.

32. Docking port (certain models).

33. Mini-PCI cover (no user parts inside).

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Getting Started with Your Notebook

Identifying Parts of the Computer

Status Lights

The computer includes a number of status lights that report power and battery status, drive activity, and keyboard functions such as Caps Lock and Num Lock.

The following diagram shows the main status lights on the front of the computer.

1. Power mode.

• On: the computer is on (even if the display is off).

• Blinking: the computer is in Standby mode.

• Off: the computer is off or in Hibernate mode.

2. Hard disk drive activity.

• On: computer is accessing the hard disk drive.

3. Battery status.

• Green: the AC adapter is connected and the battery is fully charged.

• Amber: the AC adapter is connected and the battery is charging.

• Blinking: the AC adapter is connected and the battery is missing or has a fault.

• Off: the AC adapter is not connected.

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Getting Started with Your Notebook

Identifying Parts of the Computer

The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks.

1. Caps Lock. Caps Lock is active.

2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.)

3. Keypad Lock. The embedded keypad is active (Fn+F8). Num Lock must also be on for the numeric keys—otherwise, cursor control is active (as marked on an external keyboard).

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Getting Started with Your Notebook

Setting Up Your Computer

WARNING

Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see the Safety & Comfort Guide on the Documentation Library CD included with your computer, or visit our ergonomics Web site, www.hp.com/ergo.

If you are using your notebook computer as your primary computer, or using it for extended periods, you should use it with a full-size keyboard, monitor, and mouse. Docking accessories offer quick, easy connections to these devices. This can reduce the risk of ergonomic injury. See the Safety & Comfort Guide on the Documentation Library CD, or visit our ergonomics Web site, www.hp.com/ergo.

When you set up your computer for the first time, you’ll install and charge the battery, connect the AC adapter, turn on the computer, and run the Windows setup program.

Step 1: Install the battery

Do not mutilate or puncture batteries. Do not dispose of batteries in fire, or they can burst or explode, releasing hazardous chemicals. Rechargeable batteries must be recycled or disposed of properly.

Your computer is shipped with the battery installed. If the battery has been removed, you should install it:

1. Turn the computer upside down.

2. Insert the connector end of the battery into the battery compartment and slide it in until it latches.

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Getting Started with Your Notebook

Setting Up Your Computer

To remove the battery

1. Before removing the battery, do one of the following:

• Shut down the computer or put it into Hibernate mode, or

• Plug in the AC adapter.

2. Slide the battery’s release latch, and then slide the battery out of its compartment.

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Getting Started with Your Notebook

Setting Up Your Computer

Step 2: Connect AC power

CAUTION

Important

Use only the F4600, F4814, or 0950-4334 AC adapter included with your computer (or other approved adapter that meets the power requirements of the computer).

Do not use a 60-watt, 3.16-amp adapter, such as F1454A or F1781A, and do not use DC adapter accessories F1455A and F2297A.

Using the wrong AC adapter could damage the computer or adapter and may void your warranty (see "Limited Warranty Statement" on page 54).

• Plug the AC adapter into the computer and connect the power cord to the AC adapter, then plug the power cord into a wall outlet. The computer’s battery then starts charging.

When unplugging the power cord, unplug it from the outlet before unplugging it from the AC adapter.

While the battery is charging, you can continue with step 3.

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Getting Started with Your Notebook

Setting Up Your Computer

Step 3: Connect a phone line

1. Make sure the telephone line is an analog line, sometimes called a data line. (You must not use a digital line.)

2. Connect the telephone cord into a telephone jack. If the plug on the phone cord doesn’t fit the jack, you may need to use an adapter.

3. Plug the other end of the phone cord into the built-in modem.

For details about using the modem, including AT commands, see the Reference Guide on the Documentation Library CD included with your computer.

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Getting Started with Your Notebook

Setting Up Your Computer

Step 4: Turn on the computer

• Press the power button above the left side of the keyboard. The computer then boots up, and Windows starts automatically.

Hint

If your computer does not turn on when operating on battery power, the battery may be out of power. Plug in the AC adapter and press the power button again. Leave the AC adapter plugged in for at least an hour—or 2–3 hours to charge it fully.

Step 5: Set up Windows

Your notebook computer has Microsoft Windows preinstalled on its hard disk drive. The first time you turn on your computer, the Windows Setup program runs automatically so you can customize your setup.

1. Follow the Setup program’s instructions as they appear on the screen. If the program prompts you to enter the Product ID code, you will find this code on the bottom of the computer.

2. Check the modem’s country or region settings: click Start, Control Panel, Printers and Other Hardware, Phone and Modem Options, and then click Edit on the Dialing Rules tab.

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Getting Started with Your Notebook

Setting Up Your Computer

To connect to the Internet

If you are connected to a wired or wireless LAN with Internet access or your computer has a modem (built-in, PC Card, or external), you can connect to the Internet. For details, see the Reference Guide on the Documentation Library CD included with your computer.

What to do next

• If you’re not familiar with Windows XP, click Start, Tour Windows XP, or check the Windows manual to discover what’s new.

• See the Reference Guide on the Documentation Library CD to learn more about using and maintaining your computer.

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Basic Operation

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