Compaq PC CARD ADAPTER User Manual

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OKENLINK

PC C U

SER

A member of the TokenLink III product family

ARD

UIDE

III 16/4

DAPTER

Part No. 09-0536-001 Published October 1995

3Com Corporation ■ 5400 Bayfront Plaza ■ Santa Clara, California ■ 95052-8145

© 3Com Corporation, 1995. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without permission from 3Com Corporation.

3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notiﬁcation of such revision or change.

3Com Corporation provides this documentation without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and ﬁtness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time.

UNITED STATES GOVERNMENT LEGENDS:

If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following restricted rights:

For units of the Department of Defense:

Restricted Rights Legend:

as set forth in subparagraph (c) (1) (ii) for restricted Rights in Technical Data and Computer Software clause at 48 C.F.R. 52.227-7013. 3Com Corporation, 5400 Bayfront Plaza, Santa Clara, California 95052-8145.

For civilian agencies:

Restricted Rights Legend: Use, reproduction or disclosure is subject to restrictions set forth in

subparagraph (a) through (d) of the Commercial Computer Software - Restricted Rights Clause at 48 C.F.R. 52.227-19 and the limitations set forth in 3Com Corporation’s standard commercial agreement for the software. Unpublished rights reserved under the copyright laws of the United States.

The software described in this documentation is furnished under a license agreement included with the product either as a separate document or on the software distribution diskette in a root directory ﬁle named LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.

Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries.

3Com, 3+Open, CardFacts, NetFacts, TokenDisk, TokenLink, and Transcend are registered trademarks of 3Com Corporation. AutoLink and SmartAgent are trademarks of 3Com Corporation. 3ComFacts and Ask3Com are service marks of 3Com Corporation.

Novell and NetWare are trademarks of Novell, Inc. Banyan and VINES are trademarks of Banyan Systems Incorporated. DEC and PATHWORKS are trademarks of Digital Equipment Corporation. Artisoft and LANtastic are trademarks of Artisoft, Inc. Microsoft, MS-DOS, and Windows are trademarks of Microsoft Corporation. IBM and OS/2 are trademarks of International Business Machines Corporation. CompuServe is a trademark of CompuServe, Inc. TROPIC is a trademark of National Semiconductor Corporation. Compaq and Concerto are trademarks of Compaq Computer Corporation. PC Card is a trademark of Personal Computer Memory Card International.

Other brand and product names may be registered trademarks or trademarks of their respective holders.

Guide written by Jean Anderson. Edited by Nancy Kurahashi. Technical illustration by Tim Buckreus. Production by Yvonne Sartain.

Use, duplication or disclosure by the Government is subject to restrictions

IFETIME

3Com’s EtherLinkâ, TokenLinkâ III 16/4, Fast EtherLink, and FDDILink

To ensure the very best 3Com service and support, take the time to complete the product registration card.

Any defective 3Com adapter will be repaired or replaced, at 3Com’s option, for as long as the adapter resides in its original IBM Personal System/2 software is covered by the standard 90-day limited software warranty).

ARRANTY

adapters have a Lifetime Warranty.

Personal Computer,

, or compatible computer (driver

Customers in the countries shown below should send the completed registration card to the appropriate address. Customers in other non-U.S. locations should send the registration card to the U.S. address on the front of the card.

Italy, Greece, Spain, Portugal, Malta

■

Asia

3Com Asia Ltd., Marketing Department Room 2506-07, 25/F., Citibank Tower Citibank Plaza, Central Hong Kong

Australia, New Zealand

■

3Com Australia, Marketing Department 99 Walker Street Level 7 North Sydney New South Wales 2060 Australia

■

Belgium, Netherlands, Luxembourg

3Com Benelux B.V., Marketing Department Nevelgaarde 8-9 3436 ZZ Nieuwegein Netherlands

■

3Com Mediterraneo Srl, Marketing Department Via Michelangelo Buonarroti, 1 20093 Cologno Monzese MI Italy

Japan

■

3Com Japan, Marketing Department Shinjuku Sumitomo Building 23F 2-6-1 NishiShinjuku, Shinjuku-ku Tokyo 163-02 Japan

Sweden, Finland, Norway, Denmark

■

3Com Nordic, Marketing Department Torshamsgatan 39 Box 1110 164 22 KISTA Sweden

■

France, Israel

3Com France, Marketing Department Immeuble McKinley BP 965 1, Avenue de l’Atlantique 91976 Les Ulis Courtaboeuf Cedex France

■

Germany, Austria, Switzerland

3Com GmbH, Marketing Department Gustav-Heinemann-Ring 123 D-81739 Muenchen Munich West Germany

■

United Kingdom, Eire

3Com UK Ltd., Marketing Department Pacific House Third Avenue Globe Park Marlow-on-Thames Buckinghamshire, SL7 1YL England

ONTENTS

BOUT THIS GUIDE

Introduction i

How to Use This Guide i

Conventions ii

NTRODUCTION

3C689 Adapter Features 1-2

3C689 Adapter Requirements 1-2

Installation and Conﬁguration Options 1-3

AutoLink Installation 1-3

Standard Installation and Conﬁguration 1-3

Card Services 1-4

Transcend PC Link SmartAgent Software 1-4

Troubleshooting 1-4

100% Compatibility 1-6

Money-Back Guarantee 1-6

NSTALLING THE

Unpacking the Adapter 2-2

Inserting the Adapter 2-2

Connecting the Adapter to the Cable 2-3

Connecting the 3C689 Cable to the Network 2-4

UTP Cable Network Connection 2-4

STP Network Connection 2-5

Removing the Adapter 2-6

3C689 A

DAPTER

SING THE AUTOLINK FEATURE FOR NETWARE

AutoLink Requirements 3-2

AutoLink Options 3-2

Avoiding Memory Manager Conﬂicts 3-3

Using the AutoLink Feature 3-4

TANDARD INSTALLATION AND CONFIGURATION

Conﬁguration Requirements 4-2

Avoiding Memory Manager Conﬂicts 4-2

Using Auto Conﬁguration 4-3

Changing Conﬁguration Settings 4-5

Saving Settings to Use for Installing Other Adapters 4-6

NSTALLING NETWORK DRIVERS

Installing the Novell NetWare DOS ODI Driver 5-2

Updating the Computer Startup Files 5-4

Installing the OS/2 Network Driver for NetWare 5-6

Installing the NDIS 2.01 Driver 5-6

Updating the Computer Startup Files 5-7

Using the 3C689 Adapter with Windows for Workgroups 5-9

Using IBM LAN Support Program Drivers 5-11

Installing the OS/2 Network Driver for NDIS 5-12

Updating the Current NDIS Driver 5-12

ROUBLESHOOTING

Using the

TokenDisk

Diagnostic Test Types 6-2

Group 1 Diagnostics 6-3

Group 2 Diagnostic 6-3

Running Diagnostic Tests 6-3

Changing the Test Setup 6-6

When Tests Fail 6-7

Diskette Diagnostic Program 6-1

Adapter Statistics and Information 6-8

Adapter Statistics 6-8

Adapter Information 6-8

Troubleshooting Tips 6-9

BOUT CARD SERVICES

Verifying Card Services Is Installed A-1

Boot Screen Display A-1

CONFIG.SYS File A-1

If Your Computer Does Not Have Card Services A-2

Avoiding Memory Manager Conﬂicts A-2

PECIFICATIONS

Cabling B-1

Physical Dimensions B-1

Environmental Operating Range B-1

Power Requirements B-1

FCC Certiﬁcation B-1

Conﬁguration Options B-2

Ring Speed B-2

I/O Base Address B-2

MMIO Address Location B-2

Shared RAM Page Size and Address Range B-3

Interrupt Request Level B-4

ECHNICAL SUPPORT

On-line Technical Services C-1

3Com Bulletin Board Service C-1

World Wide Web Site C-2

Ask3Com on CompuServe C-2

3ComFacts Automated Fax Service C-2

Support from Your Network Supplier C-3

Returning Products for Repair C-4

LOSSARY

NDEX

IMITED WARRANTY

FCC C

CE N

LASS

OTICE

A V

ERIFICATION STATEMENT

IGURES

1-1

3C689 Adapter 1-1

1-2

Adapter Installation and Conﬁguration 1-5

2-1

3C689 Adapter Installation 2-1

2-2

Inserting the 3C689 Adapter 2-3

2-3

Connecting the Cable to the 3C689 Adapter 2-4

2-4

Connecting the UTP Cable to the Network Port 2-5

2-5

Connecting the STP Connector to the Network Port 2-5

3-1

AutoLink Installation Process 3-1

4-1

Standard Installation and Conﬁguration 4-1

4-2

Main Menu with Auto Conﬁgure Option Selected 4-4

4-3

Adapter Conﬁguration Screen 4-5

5-1

Network Drivers Installation Process 5-1

5-2

Main Menu with Network Drivers Option Selected 5-3

5-3

Network Drivers Menu 5-3

6-1

Using the

6-2

Main Menu with Conﬁguration/Diagnostic/Troubleshooting Selected 6-4

6-3

Tests Menu 6-5

6-4

Run Tests Dialog Box 6-5

6-5

Test Setup Dialog Box 6-6

6-6

Adapter Statistics 6-8

6-7

Adapter Information 6-9

TokenDisk

Diskette Diagnostic Program 6-2

ABLES

Text Conventions ii

Notice Icons ii

BOUT THIS

Introduction

This guide describes how to install, conﬁgure, and troubleshoot the 3Com (3C689) adapter.

If the information in the release notes or README.TXT ﬁles shipped with your product differs from the information in this guide, follow the release notes and README.TXT ﬁles.

How to Use This Guide

The following table shows where to ﬁnd speciﬁc information in this guide.

UIDE

TokenLinkâ III 16/4 PC Cardä

If you are looking for:

3C689 adapter overview

3C689 adapter hardware installation procedures Chapter 2

Instructions for using the AutoLink Feature for NetWare Chapter 3

Instructions for standard installation and configuration Chapter 4

Instructions for Network Drivers installation Chapter 5

Troubleshooting tips and procedures Chapter 6

Card Services information and tips Appendix A

3C689 adapter specifications and configuration descriptions Appendix B

Definition of terms used in this guide Glossary

Turn to:

Chapter 1

BOUT THIS GUIDE

Conventions

Table 1 and Table 2 list text and icon conventions that are used throughout this guide:

Table 1

Convention Description

Text represented as

screen display

Text represented as

commands

Italics Italics are used to denote new terms or emphasis.

Table 2 Notice Icons

Icon Type Description

Text Conventions

This typeface

on your terminal screen, for example:

enter, for example:

A: Install

Information Note Information notes call attention to important features

or instructions.

Caution Cautions contain directions that you must follow to

avoid immediate system damage or loss of data.

Warning Warnings contain directions that you must follow for

your personal safety. Follow all instructions carefully.

is used to represent displays that appear

INTRODUCTION

The 3Comâ TokenLinkâ III PC Cardä network adapter (referred to as the 3C689 adapter in this guide) lets you connect a DOS or

computer to an IEEE 802.5 standard token ring network.

OS/2 The 3C689 adapter, shown in Figure 1-1, operates in computers containing Personal Computer Memory Card International Association (PCMCIA) Release 2.01, Type II or Type III slots.

Figure 1-1 3C689 Adapter

This introduction provides general information about the adapter features, requirements, installation and conﬁguration options, Card Services, troubleshooting, and Transcend

PC Link SmartAgent conﬁguration ﬂowchart, can help you choose the installation option you need to install the 3C689 adapter quickly and successfully.

software. Figure 1-2, an installation and

1-2 CHAPTER 1: INTRODUCTION

3C689 Adapter Features

The 3C689 adapter ships with an unshielded twisted-pair (UTP) cable and a shielded twisted-pair (STP) connector. The 3C689 adapter features include:

■ Automatic adapter conﬁguration.

■ Compliance with IEEE 802.5 standards.

■ 100% IBM

■ Compliance with PCMCIA Release 2.01 standard, Type II form

factor.

■ Integrated Card Services support (also works without

Card Services).

■ “Hot Swap” support (you can remove and reinsert the

adapter without rebooting the computer).

The TokenDisk includes the AutoLink Conﬁguration and Diagnostic Program, DOS and OS/2 drivers, and driver agents for Transcend PC Link SmartAgent software.

compatibility (uses IBM-designed chip set).

diskette is supplied with the adapter. It

automatic installation program, the

3C689 Adapter Requirements

Before you can install the adapter successfully, you must meet the following requirements:

■ Your computer must have the PCMCIA Release 2.01, 16-bit

Type II or Type III card slot and a 3 1/2-inch diskette drive.

■ Your computer must be running DOS 3.1 or higher.

■ Your computer must have an 80286 or higher processor.

■ You must be physically connected to a UTP or

STP network port.

Installation and Configuration Options 1-3

■ If your computer is using a memory manager (all computers using

Microsoft

Windowsä use a memory manager such as EMM386 or its equivalent), you must set aside upper memory for the Card Services memory, the MMIO area, and the shared RAM area. Refer to the section “Avoiding Memory Manager Conﬂicts” in Chapter 3 or 4, or Appendix A, for a sample procedure.

Installation and Conﬁguration Options

The software on the TokenDisk diskette provides two methods to install the adapter:

■ AutoLink

■ Standard installation and conﬁguration

These methods are described in the following sections.

AutoLink Installation

The AutoLink feature can be used to make your computer a NetWare and tests the 3C689 adapter, installs the client driver and NetWare client ﬁles, and modiﬁes computer startup ﬁles to allow you to log in to a NetWare server after you reboot your computer. For more information about the AutoLink feature, see Chapter 3, “Using the AutoLink Feature for NetWare.”

installation

DOS ODI client. The AutoLink program conﬁgures

Standard Installation and Conﬁguration

The standard installation and conﬁguration procedures can be used to conﬁgure the 3C689 adapter, test the adapter, and install drivers in DOS- and OS/2-based network operating systems. For more information about these procedures, refer to Chapter 4, “Standard Installation and Conﬁguration,” Chapter 5, “Installing Network Drivers,” and Chapter 6, “Troubleshooting.”

1-4 CHAPTER 1: INTRODUCTION

Card Services

Card Services, when loaded on your computer, coordinates PC Card access to device drivers, utilities, and application programs. Card Services assigns the I/O Base Address, the Interrupt Request Level, and memory segments for the 3C689 adapter. For more information about Card Services, see Appendix A, “About Card Services.”

Transcend PC Link SmartAgent Software

You can manage the 3C689 adapter using 3Com’s Transcend PC Link SmartAgent software. Driver agents for use with this product are supplied on the TokenDisk diskette. Refer to the SMARTAGT.TXT ﬁle in the \SMARTAGT directory on the

TokenDisk diskette and the Transcend PC Link SmartAgent User Guide for more information.

Figure 1-2 depicts the installation process, including the cable and operating system options. The chapters listed contain detailed information for that step.

Troubleshooting

The TokenDisk diskette contains a diagnostic program described in Chapter 6, “Troubleshooting.” This program runs tests that provide the status of the adapter.

Chapter 2

Troubleshooting 1-5

Unpack adapter

Install adapter

Connect adapter cable

Chapters 3

and 4

Chapter 3

Network

cabling type

UTP

Connect adapter cable

to UTP network

If memory manager is installed,

exclude memory range

CC000 – D3FFF

Install single

adapter as a NetWare

DOS ODI client

Yes

Use AutoLink installation

Reboot computer

STP

Connect UTP adapter cable

to STP connector and

connect to STP network

Configure the adapter

Install network drivers

Update network startup files

Chapter 4

Chapter 5

Figure 1-2 Adapter Installation and Conﬁguration

1-6 CHAPTER 1: INTRODUCTION

100% Compatibility

The 3C689 adapter is 100% compatible with any commercially available application that functions with the generation of TROPIC available at initial shipment of the 3C689 adapter.

Money-Back Guarantee

If a 3C689 adapter is not 100% compatible (as deﬁned above) with any application written to function on an IBM adapter, 3Com will refund the purchase price of the adapter. Customers who believe the 3C689 adapter they have purchased is not compatible should contact the support group of the organization from which they purchased the 3C689 adapter. Be prepared to describe the observed incompatibility in detail. A refund of the purchase price is the customer’s sole remedy and constitutes 3Com’s entire liability for incompatibility.

chip-based IBM adapter boards

INSTALLING THE 3C689 ADAPTER

This chapter describes the 3Com 3C689 adapter installation and removal steps. The ﬂowchart in Figure 2-1 depicts the 3C689 adapter installation process.

Unpack adapter

Install adapter

Connect PC Card

cable to adapter

Network

cabling type

STP

Connect UTP adapter cable

to STP connector and

connect to network

Install single

adapter as a NetWare

DOS ODI client

Yes

Go to Chapter 3

Figure 2-1 3C689 Adapter Installation

UTP

Connect UTP adapter cable to

network (CAU, MAU, or DAU)

Go to Chapter 4

2-2 CHAPTER 2: INSTALLING THE 3C689 ADAPTER

Unpacking the Adapter

The contents of your 3C689 adapter package are listed below. If any of these items are missing, contact your authorized network supplier immediately.

■ TokenLink III PC Card adapter

■ UTP network cable with an RJ-45 connector

■ TokenLink III 16/4 PC Card Adapter User Guide

■ TokenDisk diskette

■ STP connector

If you need to return the adapter to 3Com, you must pack it in the original (or equivalent) packing material, or the warranty will be voided.

Inserting the Adapter

Before you insert the adapter, make sure that you meet the requirements described in the Introduction. The 3C689 adapter can be inserted into a computer whether the power is ON or OFF. Follow these steps:

1 Hold the adapter so that the PC Card connector is next to

the PC Card slot of your computer, as shown in Figure 2-2.

2 Insert the adapter into the adapter slot in the computer

and slide it in until it is ﬁrmly seated.

CAUTION: Do not force the 3C689 adapter into the slot.

Connecting the Adapter to the Cable 2-3

Figure 2-2 Inserting the 3C689 Adapter

CAUTION: If you are using a Compaqâ Concertoä computer, check the orientation of the PC Card slot before inserting the adapter.

When the 3C689 adapter slides in easily and stops, it is inserted correctly.

Connecting the Adapter to the Cable

Follow these instructions to connect your 3C689 adapter to the PC Card connector on the supplied cable.

1 Connect the PC Card connector to the adapter, as shown

in Figure 2-3.

CAUTION: Use only the cable supplied with the 3C689 adapter.

2-4 CHAPTER 2: INSTALLING THE 3C689 ADAPTER

III

Figure 2-3 Connecting the Cable to the 3C689 Adapter

2 Slide the latch on the PC Card connector forward to secure

the connector to the adapter.

Latch

When the latch slides forward easily, the cable is connected correctly.

Connecting the 3C689 Cable to the Network

You can connect the 3C689 adapter to either UTP or STP network ports using the supplied cable and connectors. These connections are described in the following sections.

UTP Cable Network Connection

To connect the RJ-45 connector on the UTP cable to the network port, see Figure 2-4.

Connecting the 3C689 Cable to the Network 2-5

To network port

(CAU, MAU, or DAU)

PC Card connector

Figure 2-4 Connecting the UTP Cable to the Network Port

STP Network Connection

Use the supplied STP connector to connect the 3C689 adapter cable to an STP port. To attach the STP connector to the RJ-45 connector, see Figure 2-5.

To network port

RJ-45 connector

6' cable

STP connector

RJ-45 connector

PC Card connector

6' cable

Figure 2-5 Connecting the STP Connector to the Network Port

2-6 CHAPTER 2: INSTALLING THE 3C689 ADAPTER

Once you have inserted and connected the 3C689 adapter to the network, you are ready to conﬁgure the adapter. To conﬁgure the 3C689 adapter, go to Chapter 3 if you are on a

DOS-based Novell

NetWareâ network. If you are running

any other network operating system, go to Chapter 4.

Removing the Adapter

The adapter can be removed whether the power to the computer is ON or OFF.

Be sure to log off the network before you remove the 3C689 adapter.

Follow these steps to remove the adapter:

1 Disconnect the connecting cable from the network.

2 Slide the latch on the PC Card connector back to

disconnect the connecting cable from the 3C689 adapter.

Do not use the cable to pull the adapter out of the slot.

3 Remove the adapter from your computer.

You can remove and reinsert the adapter without rebooting the computer.

4 Store the adapter card in its original or similar packaging.

USING THE AUTOLINK FEATURE FOR NETWARE

The AutoLink feature for NetWare conﬁgures the adapter as a NetWare DOS ODI client. The AutoLink installation steps are depicted in Figure 3-1.

If memory manager is installed,

exclude memory range

CC000 – D3FFF

Insert

TokenDisk

Make diskette drive active.

Type: AUTOLINK

Select ring speed

diskette.

Reboot computer

Figure 3-1 AutoLink Installation Process

This chapter describes the AutoLink program requirements, ways to avoid memory conﬂicts, and installation steps. See Chapter 4 for additional network drivers information.

The AutoLink program performs the following functions:

■ Conﬁgures the 3C689 adapter.

■ Tests the adapter.

■ Installs the DOS ODI client driver.

■ Logs on to the server and updates the NetWare client

software if a 3Install account exists on the server; otherwise, the client software is installed from the TokenDisk diskette.

3-2 CHAPTER 3: USING THE AUTOLINK FEATURE FOR NETWARE

■ Modiﬁes the CONFIG.SYS, AUTOEXEC.BAT, and NET.CFG ﬁles.

(The previous versions of these ﬁles are renamed CONFIG.3CM, AUTOEXEC.3CM, and NET.3CM.)

If you want to conﬁgure the adapter manually, see Chapter 4, “Standard Installation and Conﬁguration.”

AutoLink Requirements

Verify that you meet the following requirements in addition to those stated in the Introduction.

■ The 3C689 adapter must be installed in your computer and

connected to the network.

■ NetWare on the server must be version 2.2 or higher.

■ You must have an account on the target NetWare server, with

an assigned user ID and password, or you will not be able to log in to the server after running the AutoLink program.

■ You must have a minimum of 2 megabytes of free memory

on your hard disk drive.

AutoLink Options

■ A 3Install account on the server allows the AutoLink program

to download the NetWare client software from the server instead of from the TokenDisk diskette. This feature can be used to install newer versions of the software or to customize your installation.

Installation instructions for creating the 3Install account and preparing the server can be found in the A:\QINSTALL\SERVER\README.TXT ﬁle on the TokenDisk diskette.

■ An AUTOLINK.CFG ﬁle can be used to control the AutoLink

process. The AUTOLINK.CFG ﬁle in the TokenDisk diskette’s root directory contains default settings and descriptions of the control parameters.

Avoiding Memory Manager Conflicts 3-3

Avoiding Memory Manager Conﬂicts

If you are using a memory manager on your computer (all computers running Windows have a memory manager such as EMM386 or its equivalent), you need to inform the memory manager of the memory used by the 3C689 adapter. The 3C689 adapter requires the following memory:

■ CIS memory 4 K

■ MMIO memory 8 K

■ Shared RAM page size 16 K

If you have Card Services installed in your computer, use the procedure described in Appendix A instead.

To make this process easier, the following example combines these memory requirements into one memory range. Follow these steps to exclude the memory range used by the 3C689 adapter:

1 Make a backup copy of the CONFIG.SYS ﬁle. Type:

copy CONFIG.SYS CONFIG.OLD

2 Use a text editor to edit the CONFIG.SYS ﬁle on your

computer.

3 Exclude the memory range that the 3C689 adapter is

using. For example, type this line into the device section of the new CONFIG.SYS ﬁle:

device=c:\windows\emm386.exe x=CC000-D3FFF noems

where x stands for exclude, followed by the memory range that the adapter is using.

Refer to the manual that accompanied the memory manager software for additional instructions and information.

4 Save the CONFIG.SYS ﬁle and exit the text editor.

5 Reboot the computer.

3-4 CHAPTER 3: USING THE AUTOLINK FEATURE FOR NETWARE

This completes the procedure for avoiding conﬂicts with a memory manager. You are now ready to run the AutoLink program.

Using the AutoLink Feature

Follow these steps to use the AutoLink feature:

1 Place the TokenDisk diskette in a ﬂoppy drive on your

computer and make that drive the active drive. For example, type:

A: [Enter]

2 Type at the prompt:

INSTALL [Enter]

The ﬁrst time you use the TokenDisk diskette, the 3Com license appears.

3 To accept the terms and conditions of the 3Com end-user

software license agreement, type Y.

A status message appears, followed by a prompt asking for the ring speed.

4 Type the correct ring speed (16 or 4) and press [Enter].

A message appears, stating that the AutoLink program has completed the conﬁguration.

5 Remove the TokenDisk diskette and reboot your computer.

The login prompt for a NetWare server appears.

6 Log in to the NetWare server using your user ID and

password provided by your network administrator.

The 3C689 adapter is now a NetWare DOS ODI client. Installation and conﬁguration are complete. If you have problems, see Chapter 6, “Troubleshooting,” for help.

STANDARD INSTALLATION

AND CONFIGURATION

This chapter describes how to conﬁgure your 3C689 adapter using the steps depicted in Figure 4-1.

If memory manager is installed,

exclude memory range

CC000 – D3FFF

Insert

TokenDisk

Make diskette drive active.

Type: INSTALL

diskette.

Auto

configure

desired

Yes

Select Auto Configure 3Com

PC Card Adapter

on main menu

Select ring speed

Go to Chapter 5

Figure 4-1 Standard Installation and Conﬁguration

No (manual configuration)

Select Configuration/

Diagnostic/Troubleshooting

Set configuration values

The standard installation and conﬁguration process requires that you modify the extended memory range, conﬁgure the adapter, install the network driver, and modify the network startup ﬁles.

4-2 CHAPTER 4: STANDARD INSTALLATION AND CONFIGURATION

The adapter can be conﬁgured automatically or manually. Automatic conﬁguration selects conﬁguration values for the adapter. Manual conﬁguration allows you to select the resources yourself.

If you are preparing your computer for use as a Novell NetWare DOS client, follow the instructions in Chapter 3.

Conﬁguration Requirements

Verify that you meet the following requirements in addition to those stated in the Introduction.

■ The 3C689 adapter must be installed in your computer and

connected to the network.

■ No drivers should be loaded during conﬁguration.

Avoiding Memory Manager Conﬂicts

■ CIS memory 4 K

■ MMIO memory 8 K

■ Shared RAM page size 16 K

If you have Card Services installed in your computer, use the procedure described in Appendix A instead.

To make this process easier, the following example combines these memory requirements into one memory range. Follow these steps to exclude the memory range used by the 3C689 adapter:

1 Make a backup copy of the CONFIG.SYS ﬁle. Type:

copy CONFIG.SYS CONFIG.OLD

Using Auto Configuration 4-3

2 Use a text editor to edit the CONFIG.SYS ﬁle on your

computer.

3 Exclude the memory range that the 3C689 adapter is

using. For example, type this line into the device section of the new CONFIG.SYS ﬁle:

device=c:\windows\emm386.exe x=CC000-D3FFF noems

where x stands for exclude, followed by the memory range that the adapter is using.

Refer to the manual that accompanied the memory manager software for additional instructions and information.

4 Save the CONFIG.SYS ﬁle and exit the text editor.

5 Reboot the computer.

This completes the procedure for avoiding conﬂicts with a memory manager. You are now ready to conﬁgure the adapter.

Using Auto Conﬁguration

The Auto Conﬁgure the 3Com PC Card Adapter option on the main menu conﬁgures the adapter. To perform the auto conﬁguration procedure, follow these steps:

1 Place the TokenDisk diskette in a ﬂoppy drive on your

computer and make that drive the active drive. For example, type:

A: [Enter]

2 Type at the prompt:

INSTALL [Enter]

3 The ﬁrst time you use the TokenDisk diskette, the 3Com

software license box appears. To continue with the program you must enter Y for Yes.

The AutoLink information screen appears. Press [Enter] to continue. The main menu appears.

4-4 CHAPTER 4: STANDARD INSTALLATION AND CONFIGURATION

4 Select the Auto Conﬁgure 3Com PC Card Adapter option,

as shown in Figure 4-2, and press [Enter].

This step conﬁgures the I/O Base Address and the Interrupt Request Level to settings that do not conﬂict with any other device on your computer.

The Select Ring Speed screen appears with 16 Mbps highlighted as the default speed.

ESC=Cancel F1=Help

Automatically configures the adapter to non-conflicting settings

[ENTER]=Execute Function [

-¯

]=Scroll

[F1]=Help [ESC]=<Cancel>

TokenDisk for the TokenLink III PC Card Adapter

MAIN MENU

Auto Installation with Configuration (AutoLink) NetWare DOS ODI Client

Standard Installation and Configuration

Auto Configure 3Com PC Card Adapter Network Drivers ... Configuration/Diagnostic/Troubleshooting ... General Information/Release Notes

Figure 4-2 Main Menu with Auto Conﬁgure Option Selected

5 Select the correct ring speed and press [Enter].

A message appears, telling you the 3C689 adapter has been conﬁgured successfully. The conﬁguration settings are saved to the NET.PCM and PROTOCOL.PCM ﬁles.

The next step is to install the network drivers. If you need to change the conﬁguration settings before you install the drivers, follow the steps in the next section. Otherwise, proceed to Chapter 5, “Installing Network Drivers,” for instructions on installing the network drivers.

Changing Configuration Settings 4-5

Changing Conﬁguration Settings

To manually change the conﬁguration settings, follow these steps:

If you have loaded Card and Socket Services, you will not be able to change Interrupt Request Level, MMIO Base Address, and CIS Memory as Card Services manages these values for you.

1 Select the Conﬁguration/Diagnostic/Troubleshooting

option on the main menu, shown in Figure 4-2. Press [Enter].

2 On the Conﬁguration and Diagnostic menu, select

Conﬁguration and Diagnostic Program.

A screen identifying the adapter appears.

3 The menu item Conﬁgure Adapter appears already

highlighted. Press [Enter].

The conﬁguration information for the selected adapter appears on a screen similar to that shown in Figure 4-3.

The I/O Base Address parameter is automatically highlighted.

Configuration and Diagnostic Program

InstallQuit View Select

I/O Base Address Interrupt Request Level Ring Speed MMIO Base Address Shared RAM Address Range

[ENTER]=Change the Setting [

-¯

]=Scroll

[Alt]=<Highlighted Key>=Execute Function

Test

Adapter Configuration

TokenLink III Adapter Configuration

(Primary) 3 16 Mbps CC000h D0000h - DBFFFh

Figure 4-3 Adapter Conﬁguration Screen

F1=Help

CancelOKModify File Options

4-6 CHAPTER 4: STANDARD INSTALLATION AND CONFIGURATION

4 Use the arrow keys to scroll through the list of valid

settings for each parameter. To select a setting, press [Enter].

Press [F1] for information about the settings.

5 Continue this procedure with any other parameters that

you want to change.

6 To save the new settings to the NET.PCM and the

PROTOCOL.PCM ﬁles, press [Tab] to highlight <OK>. Press [Enter].

This completes the parameter changes for the selected setting(s). The next step is to install the network drivers. See Chapter 5.

Saving Settings to Use for Installing Other Adapters

If you want to use the same settings on other adapters, you can save the conﬁguration settings to a .SET ﬁle stored on the copy of the TokenDisk diskette. To save the settings, follow these steps:

1 Complete steps 1–5 in the previous procedure.

2 Select Save under the <File Options> command button in

the Adapter Conﬁguration dialog box.

3 Use the arrow keys to select the directory where you

want to save the ﬁle.

4 Press [Enter].

This saves the settings to the selected directory.

INSTALLING NETWORK DRIVERS

This chapter describes how to install the network drivers. Figure 5-1 depicts the menu-driven network driver installation steps.

Select network drivers

Driver type?

NetWare

Select Copy NetWare

DOS ODI Client Driver

Exit to DOS

Update startup files

Reboot computer

Figure 5-1 Network Drivers Installation Process

If you used the AutoLink feature, the NetWare DOS ODI driver is already installed. For more information, refer to Chapter 3, “Using the AutoLink Feature for NetWare.”

NDIS

Select instructions for your

network operating system

5-2 CHAPTER 5: INSTALLING NETWORK DRIVERS

The following network drivers are on the TokenDisk diskette:

■ Novell NetWare DOS ODI driver (3C689.COM)

■ Novell NetWare OS/2 ODI driver (3C689.SYS)

■ NDIS 2.01 DOS driver (TLPC3.DOS)

■ NDIS 2.01 OS/2 driver (TLPC3.OS2)

The NDIS driver supports the following network operating systems:

■ IBM LAN Server

■ Banyan

■ DEC

■ 3Com 3+Open

■ Artisoft

■ Microsoft

■ Microsoft Windows for Workgroups

PATHWORKS

VINES

LANtasticâ/AI

LAN Manager

You can also use the IBM LAN Support Program drivers (version 1.33 or higher) with this adapter. The NDIS driver

also works with the OS/2

Operating system.

Installing the Novell NetWare DOS ODI Driver

If you did not use the AutoLink installation feature, you can use the Network Drivers menu option to copy the NetWare DOS ODI driver to the path you specify.

The following steps assume you have already conﬁgured the adapter, started the program on the TokenDisk diskette, and are at the main menu.

To copy the NetWare DOS ODI driver and NET.CFG ﬁle, follow these steps:

1 From the main menu, select Network Drivers and press

[Enter]. See Figure 5-2.

Installing the Novell NetWare DOS ODI Driver 5-3

ESC=Cancel F1=Help

TokenDisk for the TokenLink III PC Card Adapter

MAIN MENU

Auto Installation with Configuration (AutoLink) NetWare DOS ODI Client

Standard Installation and Configuration

Auto Configure 3Com PC Card Adapter Network Drivers ... Configuration/Diagnostic/Troubleshooting ... General Information/Release Notes

Program & information for configuring/testing/troubleshooting adapters

[ENTER]=Execute Function [

-¯

]=Scroll

[F1]=Help [ESC]=<Cancel>

Figure 5-2 Main Menu with Network Drivers Option Selected

ESC=Cancel F1=Help

TokenDisk for the TokenLink III PC Card Adapter

NETWORK DRIVERS

Install Novell NetWare Drivers ... NDIS Driver Installation and Information ... Display Software Compatibility Information

Copy drivers for DOS ODI client.

[ENTER]=Execute Function [

-¯

]=Scroll

[F1]=Help [ESC]=<Cancel>

Figure 5-3 Network Drivers Menu

5-4 CHAPTER 5: INSTALLING NETWORK DRIVERS

2 When the next screen appears, select Install Novell

NetWare Drivers, as shown in Figure 5-3, and press [Enter].

3 When the next screen appears, select Copy DOS ODI Client

Driver.

4 At the prompt, enter a path for the destination of the

driver or press [Enter] to accept the default.

5 Exit to DOS and follow the instructions in the next section

to make the necessary changes to your AUTOEXEC.BAT, CONFIG.SYS, and NET.CFG ﬁles.

Updating the Computer Startup Files

This sample procedure installs the 3Com ODI driver on a DOS computer by making changes to the AUTOEXEC.BAT, NET.CFG, and CONFIG.SYS ﬁles (the computer startup ﬁles).

Refer to Novell’s NetWare ODI Shell for DOS or Novell’s Workstation for DOS and Windows guide for more detailed information concerning other protocols and frame types.

Make sure to use the latest Novell ﬁles. Obtain these from the

Novell forum on CompuServe

or your authorized reseller.

To install the DOS ODI driver for NetWare, use the following procedure:

1 From the Novell WSGEN diskette’s root directory, copy the

NETx.COM ﬁle to your computer.

If you are running a version of DOS higher than 5.0, you may need to upgrade to a newer version of NETx. This ﬁle is available from the Novell forum on CompuServe.

2 From the Novell WSGEN diskette’s DOS ODI subdirectory,

copy the LSL.COM and IPXODI.COM ﬁles to your computer.

These are the link support layer and protocol stacks, respectively.

Installing the Novell NetWare DOS ODI Driver 5-5

You may also need the ﬁles NETBIOS.EXE and INT2F.COM if you are running full NetBIOS applications. Check with the vendor of your application.

3 If you have not already done so, copy the 3Com NetWare

adapter driver (3C689.COM) to your computer’s hard drive.

The NetWare client drivers are located in the \NETWARE\ODI subdirectory on the TokenDisk diskette.

4 Modify the AUTOEXEC.BAT ﬁle to include the following

commands:

LSL 3C689 IPXODI VLM H: LOGIN

If you are using the Compaq Concerto computer, you need to specify a drive other than F here and in the CONFIG.SYS ﬁle. This computer uses the F drive as the RAM disk.

5 Edit the NET.CFG ﬁle and include the text from the

NET.PCM ﬁle after the LINK DRIVER 3C689 statement.

■ If you are not using Card Services, your NET.CFG ﬁle

should look similar to the following:

LINK DRIVER 3C689 PRIMARY INT 3 MEM #1 CC000 MEM #2 D0000 400 DATA RATE 16

■ If you are using Card Services, your NET.CFG ﬁle should

look similar to the following:

LINK DRIVER 3C689 DATA RATE 16

5-6 CHAPTER 5: INSTALLING NETWORK DRIVERS

6 Edit your C:CONFIG.SYS ﬁle and include the following

statements:

Files= <value> Buffers= <value>

Novell recommends that <value> be at least 20 for each statement.

If you are using a Compaq Concerto computer, add the following line and replace the X with the letter preceding the letter you designated in the AUTOEXEC.BAT ﬁle:

LastDrive = X

For example, if you speciﬁed the H drive in the AUTOEXEC.BAT ﬁle, then you specify the G drive here to replace the X in the CONFIG.SYS ﬁle.

7 Remove the TokenDisk diskette and reboot your computer.

This completes the manual NetWare DOS ODI client driver installation.

Installing the OS/2 Network Driver for NetWare

The TokenDisk diskette includes the Novell NetWare OS/2 ODI driver (\NETWARE\ODI\3C689.SYS). Instructions for installing this driver are provided in the \NETWARE\ODI\OS2REQ.TXT ﬁle.

Installing the NDIS 2.01 Driver

The Network Driver Interface Speciﬁcation (NDIS) was developed by Microsoft and 3Com. This software speciﬁcation is used in network operating systems such as IBM LAN Server or Microsoft LAN Manager to create drivers for network adapters.

The NDIS Driver Installation and Information option on the Network Drivers menu shown in Figure 5-3 provides instructions for installing the NDIS driver.

Installing the NDIS 2.01 Driver 5-7

The following steps assume you have already conﬁgured the adapter, started the program on the TokenDisk diskette, and are at the main menu.

To install the NDIS driver, follow these steps:

1 Select Network Drivers on the main menu and press

[Enter].

2 Select NDIS Driver Installation and Information on the

Network Drivers menu, and press [Enter].

3 Select your network operating system.

4 Follow the instructions provided.

Instructions for using the TokenDisk diskette as an automatic OEM import disk for IBM LAN Server 3.0, Microsoft LAN Manager, and Microsoft Windows for Workgroups are included.

Updating the Computer Startup Files

This sample procedure describes how to modify the PROTOCOL.INI and CONFIG.SYS computer startup ﬁles to load the DOS NDIS driver for a system running LAN Manager.

1 Create a LANMAN subdirectory from the root of your

boot disk using the following command:

MD \LANMAN

2 Build a PROTOCOL.INI ﬁle in the LANMAN subdirectory.

The protocol manager, PROTMAN.DOS, places the PROTOCOL.INI ﬁle in the LANMAN subdirectory. The PROTOCOL.INI ﬁle contains information about the protocol manager, NDIS transport protocol, and your network adapter.

5-8 CHAPTER 5: INSTALLING NETWORK DRIVERS

The following sample PROTOCOL.INI ﬁle uses NetBEUI (2.0) as the NDIS transport protocol with 3Com drivers.

[PROTOCOL MANAGER] DRIVERNAME = PROTMAN$

[NETBEUI_XIF] DRIVERNAME = NETBEUI$ BINDINGS = TLPC3_NIF

[TLPC3_NIF] DRIVERNAME = TLPC3$

3 Edit the PROTOCOL.INI ﬁle and include the text from the

PROTOCOL.PCM ﬁle after the DRIVERNAME=TLPC3$ statement.

■ If you are not using Card Services, the statements should

look similar to the following:

DRIVERNAME = TLPC3$ PRIMARY INTERRUPT = 3 MMIO = 0XCC00 RAM = 0XD000 RAMSIZE = 16 RINGSPEED = 16

■ If you are using Card Services, the statements should look

similar to the following:

DRIVERNAME = TLPC3$ RINGSPEED = 16

4 If you have not already done so, copy the 3Com DOS NDIS

driver (TLPC3.DOS) into the LANMAN subdirectory.

The NDIS driver is located in the \NDIS\DOS subdirectory on the TokenDisk diskette.

5 Add the following lines to your CONFIG.SYS ﬁle (located

in the root directory of your boot disk):

DEVICE = C:\LANMAN\PROTMAN.DOS/I:C:\LANMAN DEVICE = C:\LANMAN\TLPC3.DOS DEVICE = C:\LANMAN\<PROTOCOLDRIVER>.DOS

If you are using DOS 6.0, you must use the Microsoft Protocol Manager version 2.0 and not the 3Com Protocol Manager.

Installing the NDIS 2.01 Driver 5-9

Substitute the actual DOS PROTOCOL driver name, if appropriate, for PROTOCOLDRIVER.DOS.

This completes the NDIS driver installation sample procedure.

Using the 3C689 Adapter with Windows for Workgroups

The TokenDisk diskette contains a subdirectory structure and ﬁles that make it an OEM import disk for Microsoft Windows for Workgroups (WFW). Run the conﬁguration portion of the Conﬁguration and Diagnostic Program before you start this procedure.

To import the driver during installation of Windows for Workgroups, follow these steps:

1 Insert Microsoft’s Setup disk 1 in the diskette drive and

make that drive the active drive. For example, type:

A: [Enter]

2 Execute the WFW setup program. Type:

setup [Enter]

3 Follow the instructions on the screen.

4 When prompted, enter the target drive and directory

where WFW is to be installed. For example, type:

C:\WINDOWS

5 From the Network setup dialog box, select the Networks...

box.

6 Select Install Microsoft Windows Network and the <OK>

button.

7 From the Network window select the Drivers... box.

8 In the Network Adapters dialog box, select the

<Add Adapter> button.

5-10 CHAPTER 5: INSTALLING NETWORK DRIVERS

9 From the list of network adapters, select Unlisted Or

Updated Network Adapter, and then select the <OK> button.

10 Insert the TokenDisk diskette in drive A, and then select

the <OK> button.

A dialog box appears, listing the supported network adapters on the disk.

11 Select the 3Com 3C689 TokenLink III PC Card Adapter, and

then select the <OK> button.

A dialog box appears, prompting you to specify the disk or directory where the TLPC3.DOS driver can be found.

12 To specify the directory, type:

A:\NDIS\DOS

13 Select the <OK> button.

14 In the Network Adapters dialog box, select the <Close>

button.

15 In the Network Settings dialog box, select the <OK>

button.

A message appears, prompting you to restart your computer. Select the <Continue> button instead.

16 In the WINDOWS subdirectory, edit the PROTOCOL.INI ﬁle

to include a section for the TokenLink III PC Card adapter and its conﬁguration.

The conﬁguration parameters were stored in the PROTOCOL.PCM ﬁle on the root directory of your hard drive when you conﬁgured the adapter.

Installing the NDIS 2.01 Driver 5-11

17 Immediately following the line DRIVERNAME=TLPC3$,

include the text from the PROTOCOL.PCM ﬁle.

For example, if you are using Card Services, the statements should look similar to the following:

[TLPC3]

DRIVERNAME=TLPC3$ RINGSPEED=16

Or, if you are not using Card Services, the statements should look similar to the following:

[TLPC3]

DRIVERNAME=TLPC3$ PRIMARY INTERRUPT=3 MMIO=0XCC00 RAM=0XD000 RAMSIZE=16

RINGSPEED=16

18 Save the ﬁle and exit.

This completes the procedure that imports the driver during installation of Windows for Workgroups.

Using IBM LAN Support Program Drivers

You can install IBM LAN Support Program (LSP) drivers with the 3C689 adapter. IBM's LSP drivers do not have any embedded support to initialize PC Card adapters.

3Com provides an enabler program that works with the protocol manager to initialize the PC Card adapter. You must load the enabler program and protocol manager before loading the IBM LSP drivers. The LANSUP subdirectory of the TokenDisk diskette contains the enabler program (LSPEN.3CM), the protocol manager (PROTMAN.DOS), and installation instructions (LANSUP.TXT ).

5-12 CHAPTER 5: INSTALLING NETWORK DRIVERS

Installing the OS/2 Network Driver for NDIS

The TokenDisk diskette includes the NDIS 2.01 OS/2 driver (\NDIS\OS2\TLPC3.SYS). Instructions for installing this driver are provided in the \NDIS\LANSRV.TXT ﬁle.

Updating the Current NDIS Driver

If you are updating an existing NDIS driver (rather than installing one for the ﬁrst time), follow these steps:

1 From the main menu, select Network Drivers and press

[Enter].

2 Select NDIS Driver Installation and Information.

3 Select Update NDIS Driver and press [Enter].

This option will update your current driver to the latest version.

4 Exit the program and remove the TokenDisk diskette.

5 Reboot your computer.

This completes the procedure for updating the NDIS driver.

TROUBLESHOOTING

This chapter describes information for isolating and solving problems.

Using the TokenDisk Diskette Diagnostic Program

Run the TokenDisk diskette diagnostic portion of the Conﬁguration and Diagnostic Program for your installed 3C689 adapter when you need to do the following:

■ Test for setup/conﬁguration

■ Test for physical board problems

■ View adapter statistics

The diagnostic program tests the adapter, not the network. Make sure to boot from DOS before running the diagnostic program, because the TokenDisk diskette is not a bootable disk. Make sure that your computer has an 80286 or higher processor.

The adapter must be connected to the network for all tests.

6-2 CHAPTER 6: TROUBLESHOOTING

Figure 6-1 depicts how to use the TokenDisk diskette diagnostic program.

Insert

TokenDisk

Make diskette drive active

Type: INSTALL

diskette

Configuration/Diagnostic/Troubleshooting

Select Test

Standard test ?

Yes

Select Run Tests

Figure 6-1 Using the TokenDisk Diskette Diagnostic Program

Diagnostic Test Types

The tests performed by the TokenDisk diskette Conﬁguration and Diagnostic Program are divided into Group 1 and Group 2 tests.

Select

No (Custom)

Select Test Setup

Select test

Using the TokenDisk Diskette Diagnostic Program 6-3

Group 1 Diagnostics

Group 1 diagnostics test the physical components, connectors, circuitry, and normal ring operation of the adapter. They include the following tests:

■ MMIO Register Write/Read Test

■ AIP Checksum Test

■ Shared RAM Boundary/Domain Test

■ Shared RAM Write/Read Test

■ Open Adapter for Ring Operation Test

■ Ring Operations Test

■ Close Adapter Test

For more information about each diagnostic test type, select the test type and press [F1] to activate an on-line description of the selected test.

Group 2 Diagnostic

The Group 2 diagnostic (Adapter Wrap Test) is a wrap test that causes all user-transmitted data to be sent and received without going to the network.

A lobe cable must be connected from the selected adapter to a retiming concentrator or MAU for all tests.

Running Diagnostic Tests

The Conﬁguration and Diagnostic Program can be started from the menus or the DOS command line. For command line instructions, see the INSTRUCT.TXT ﬁle in the \DIAG subdirectory on the TokenDisk diskette.

You need to unload the drivers to run the diagnostic program. To unload drivers, exit this program and boot using a DOS diskette.

6-4 CHAPTER 6: TROUBLESHOOTING

The following instructions assume that you have started the program and are at the main menu. To start the diagnostic tests, follow these steps:

1 Select the option Conﬁguration/Diagnostic/Troubleshooting,

as shown in Figure 6-2.

ESC=Cancel F1=Help

Program & information for configuring/testing/troubleshooting adapters

[ENTER]=Execute Function [

-¯

]=Scroll

[F1]=Help [ESC]=<Cancel>

TokenDisk for the TokenLink III PC Card Adapter

MAIN MENU

Auto Installation with Configuration (AutoLink) NetWare DOS ODI Client

Standard Installation and Configuration

Auto Configure 3Com PC Card Adapter Network Drivers ... Configuration/Diagnostic/Troubleshooting ... General Information/Release Notes

Figure 6-2 Main Menu with Conﬁguration/Diagnostic/Troubleshooting Selected

2 When the Conﬁguration and Diagnostic screen appears,

select Conﬁguration and Diagnostic Program.

Figure 6-3 shows the subsequent screen, indicating the installed adapter and its token ring address.

3 From the Test pull-down menu, select Run Tests, as shown

in Figure 6-3.

The Run Tests dialog box appears, as shown in Figure 6-4.

Using the TokenDisk Diskette Diagnostic Program 6-5

Quit View Select F1=Help

Install

Configuration and Diagnostic Program

Test

Run Tests... (F5) Test Setup... (F6)

Selected Adapter

3Com 3C689: Token Ring Address = 00608C112233

PC Card

TokenLink III 16-bit

[ENTER]=Run the Diagnostic Tests [Alt]+<Highlighted Key>=Execute Function [ [F1]=Help [F3]=Exit [F4]=Configure Adapter [F6]=Test Setup

Adapter

-¯

]=Scroll

Figure 6-3 Tests Menu

Configuration and Diagnostic Program

InstallQuit View Select

3Com 3C689 PC Card in Slot 2: Token Ring Address = FFF7000FFFF1

Group 1 Tests MMIO Register Write/Read Test AIP Checksum Test Shared RAM Boundary/Domain Test Shared RAM Write/Read Test Open Adapter for Ring Operation Test Ring Operations Test Close Adapter Test

Test

Run

Test Results

Repetitions Completed Results

0 0 0 0 0 0 0

F1=Help

Not Tested Not Tested Not Tested Not Tested Not Tested Not Tested Not Tested

Waiting for <Start>

Start

Continue

[ENTER]=<Start> Begin Diagnostic Tests [Alt]+<Highlighted Key>=Execute Function [TAB]=Next Field [SHIFT+TAB]=Previous Field [F1]=Help [ESC]=Cancel

Test Setup... Zoom... Stats... File Options...

Pass 0 of 1

Cancel

Figure 6-4 Run Tests Dialog Box

6-6 CHAPTER 6: TROUBLESHOOTING

4 Press [Enter] to start the tests.

Each test is set up to run once unless you specify otherwise. The test results are displayed on the screen with “Passed” or “Failed” in the Results column.

If you want to run the tests continuously, select the Continuous option in the Test Setup dialog box, as described in the next section, “Changing the Test Setup.”

Changing the Test Setup

If you want to change the test parameters, follow these steps:

1 Choose the <Test Setup> command button in the Run

Tests dialog box shown in Figure 6-4.

The Test Setup dialog box appears, as shown in Figure 6-5.

Configuration and Diagnostic Program

Errors

Test

MMIO Register Write/Read Test AIP Checksum Test Shared RAM Boundary/Domain Test Shared RAM Write/Read Test Open Adapter for Ring Operation Test Ring Operations Test Close Adapter Test

Defaults

InstallQuit View Select

Group Select

Group 1 Group 2

Repetitions

(.) [1 ]Times

Continuous

[X] Halt on Error

F1=Help

Test Setup

File Options... OK Cancel

Group 1 Tests

Enable Group

*Enabled *Enabled *Enabled *Enabled *Enabled *Enabled *Enabled

Disable Group

-¯

]=Select a Test Group to View

[ [Alt]+<Highlighted Key>=Execute Function [TAB]=Next Field [SHIFT+TAB]=Previous Field [F1]=Help [ESC]=<Cancel>

Figure 6-5 Test Setup Dialog Box

2 Press [Tab] to move from ﬁeld to ﬁeld and highlight any

ﬁeld within the Test Setup dialog box.

Within the Group Select area, use the arrow keys to highlight Group 1 or Group 2. Use the <Enable Group> or <Disable Group> command buttons to enable or disable a group of tests.

Press [F1] for a description of these tests.

3 When you are satisﬁed with the new test setup, highlight

the <OK> command button and press [Enter].

4 To run the tests, choose Run Tests from the Test menu and

select the <Start> button.

When Tests Fail

If the diagnostic tests fail, the adapter may not be defective. The problem may be incorrect conﬁguration settings, conﬁguration settings that conﬂict with the settings of other boards, or improper installation.

Using the TokenDisk Diskette Diagnostic Program 6-7

If any test fails, you can get additional information by highlighting the test that failed in the Run Tests dialog box shown in Figure 6-4, and pressing [Enter]. You can also highlight the <Zoom> command button and press [Enter]. The program notiﬁes you of the error and suggests actions you can take to solve the problem.

6-8 CHAPTER 6: TROUBLESHOOTING

Adapter Statistics and Information

Use the adapter statistics and information feature to view statistics of adapter operation and current adapter conﬁguration.

Adapter Statistics

Use the View pull-down menu and select Adapter Statistics, or press [F9] from the main screen.

An example of the Adapter Statistics screen is shown in Figure 6-6. Press [F1] on this screen for a short explanation of the highlighted statistics.

Configuration and Diagnostic Program

InstallQuit View Select

3Com 3C689 PC Card in Slot 2: Token Ring Address = FFF7000FFFF1

Total frames transmitted: Total frames received: Receive with no buffer: Transmit errors: Adapter check errors: Line errors: Internal errors: Burst errors: A/C errors: Abort delimiters: Invalid ARB commands: Lost frame errors:

Test

Adapter Statistics

0 0 0 0 0 0 0 0 0 0 0 0

F1=Help

Cancel

-¯

]=Select a Test Group to View

[ [Alt]+<Highlighted Key>=Execute Function [TAB]=Next Field [SHIFT+TAB]=Previous Field [F1]=Help [ESC]=<Cancel>

Figure 6-6 Adapter Statistics

Adapter Information

Use the View pull-down menu and select Adapter Information, or press [F8] from the main screen. An example of the Adapter Information screen is shown in Figure 6-7.

Troubleshooting Tips 6-9

InstallQuit View Select

Slot number: Token Ring address: I/O base address: Interrupt request level: Ring speed: MMIO base address: Shared RAM base address: Shared RAM size: Shared RAM page size:

[-¯]=Select a Test Group to View [Alt]+<Highlighted Key>=Execute Function [TAB]=Next Field [SHIFT+TAB]=Previous Field [F1]=Help [ESC]=<Cancel>

Configuration and Diagnostic Program

3Com 3C689: Token Ring Address = 00608C112233

Adapter Information

1 00600C112233 A20H 3 16 Mbps CC000H D0000H 64 kB 16 kB

F1=HelpTest

Cancel

Figure 6-7 Adapter Information

Troubleshooting Tips

1 Make sure that the 3C689 adapter is operating in a

computer containing a Personal Computer Memory Card International Association (PCMCIA) Release 2.01, 16-bit Type II or Type III slot.

The slot must be capable of supporting I/O cards.

2 Make sure that the adapter is seated correctly in the slot.

Review the adapter installation instructions in Chapter 2.

3 Inspect all cables and connections.

Use only the supplied cable.

4 Make sure that your computer is running DOS 3.1 or higher.

5 Use only the 3C689 drivers that are on the TokenDisk

diskette that shipped with the 3C689 adapter, or use the IBM LAN Support Program drivers (version 1.33 or higher).

6-10 CHAPTER 6: TROUBLESHOOTING

6 Install the adapter in another functioning computer and

run the tests again.

If the adapter passes, your computer may be defective. Contact the reseller or the manufacturer of the computer.

7 If you experience problems that occur only when running

under Microsoft Windows, consult the readme ﬁles that are provided in Windows.

8 If you experience problems that occur only when using the

AutoLink program, display or print the AutoLink.Log ﬁle.

This ﬁle contains a log of the events that occurred during the AutoLink installation, including errors if any occurred. To display the log, type:

Type AutoLink.Log | More

To print the ﬁle, press [Alt]+[F]+[P] or type:

print autolink.log

9 If you need to unload the drivers to run the Conﬁguration

and Diagnostic Program, exit the Conﬁguration and Diagnostic Program if necessary, and reboot the computer using a DOS diskette.

For additional technical support information, see Appendix C.

ABOUT CARD SERVICES

Card Services coordinates the 3C689 adapter access to sockets and system resources, including device drivers, utilities, and application programs. Card Services sets the I/O Base Address, Interrupt Request Level, and the memory segments for the 3C689 adapter. Card Services also blocks access to Socket Services by non-PC Card-compliant clients.

This appendix describes the Card Services information for the 3C689 adapter.

Verifying Card Services Is Installed

You can verify whether Card Services is installed in your computer by checking the boot screen and looking in the CONFIG.SYS ﬁle on your computer.

Boot Screen Display

The computer boot screen may display the following line for some versions of Card Services:

Card Services Installed

CONFIG.SYS File

If Card Services is not displayed on the boot screen, check the device section of the CONFIG.SYS ﬁle. If Card Services is installed, one DEVICE statement will list Card Services, Card Serv, or CS. When installed, Card Services and Socket Services can use large amounts of base memory.

A-2 APPENDIX A: ABOUT CARD SERVICES

3Com recommends that you load Card and Socket Services into upper memory by using the DEVICEHIGH statement to load these programs. Consult your Card Services documentation for more information. For example, type:

DEVICEHIGH=C:\<directory name>\SS365SL.EXE DEVICEHIGH=C:\<directory name>\CS.EXE

If Your Computer Does Not Have Card Services

The 3C689 adapter has intelligent drivers and conﬁguration software that detect the presence of Card Services. If Card Services is not present, then the adapter automatically uses its built-in point enabler to manage system resources.

Avoiding Memory Manager Conﬂicts

If you are running Card Services, you may need to inform the memory manager already loaded on your computer of the address range used by the 3C689 adapter. To inform the memory manager, follow these steps:

1 Make a backup copy of the CONFIG.SYS ﬁle. Type:

Copy CONFIG.SYS CONFIG.OLD

2 Use a text editor to edit out the startup command for the

memory manager located in the CONFIG.SYS ﬁle. The startup command will look similar to this:

device=c:\windows\emm386.exe noems

To edit out this command, type REM in front of it:

REM device=c:\windows\emm386.exe noems

3 Save the CONFIG.SYS ﬁle and reboot the computer.

4 Insert the TokenDisk diskette into the ﬂoppy drive and

make that drive the active drive. For example, type:

A: [Enter]

5 At the prompt, type:

Install [Enter]

Avoiding Memory Manager Conflicts A-3

6 Select Conﬁguration/Diagnostic/Troubleshooting on the

main menu.

7 Select Adapter Information under the View menu item to

view the adapter’s base memory addresses.

The MMIO address and the Shared RAM base address are the memory addresses that the adapter is using.

8 Write down the memory ranges that the 3C689 adapter is

using.

For example, the MMIO base address = CC000H, the Shared RAM address = D0000H, and the Shared RAM Page Size = 16 KB.

9 Exit the Conﬁguration and Diagnostic Program and remove

the diskette.

10 Edit the CONFIG.SYS ﬁle again.

a Remove the REM command you added in step 2.

b Modify the startup command line to exclude the memory

range that the 3C689 adapter is using. For example, type:

device=c:\windows\emm386.exe x=CC000-C7FFF noems

where x stands for exclude, followed by the memory range.

Refer to the manual that accompanied the memory manager software for additional instructions and information.

11 Save the CONFIG.SYS ﬁle and exit the text editor.

12 Reboot the computer.

This completes the procedure for avoiding conﬂicts with a memory manager.

Cabling

Physical Dimensions

SPECIFICATIONS

This appendix describes the speciﬁcations and conﬁguration options for the 3C689 adapter.

The 3C689 adapter supports industry-standard token ring cabling that follows IEEE 802.5 speciﬁcations. Use Type 3 (UTP) or Types 1 or 6 (STP) cabling.

Length: 3.370 in. (85.6 mm)

Thickness: Type II, 0.197 in. (5.0 mm)

Width: 2.126 in. (54 mm)

Weight: 1.49 oz. (42.5 g)

Environmental Operating Range

Operating temperature: (32 to 131 ˚F) 0 to 55 ˚C

Relative humidity: 10 to 90% noncondensing

Power Requirements

Operating voltage: +5 V ± 5% @ 0.3 A

FCC Certiﬁcation

Part 15, Class A

B-2 APPENDIX B: SPECIFICATIONS

Conﬁguration Options

This section describes the conﬁguration options for the 3C689 adapter. The following options are available:

■ Ring Speed

■ I/O Base Address

■ MMIO Address Location

■ Shared RAM Page Size and Address Range

■ Interrupt Request Level

These options are described on the following pages.

Ring Speed

The 3C689 adapter operates at either 4 or 16 Mbps ring speed and must match the speed of the token ring network. The default is 16 Mbps.

I/O Base Address

The I/O base addresses allowed are Primary or Secondary. The Primary default address is A20h. If a system resource conﬂict continues, you may have to change the settings of other adapters or options that are in your computer.

MMIO Address Location

There are 16 possible 8 KB blocks of PC memory that can be assigned for accessing the MMIO address area of the 3C689 adapter. The factory default MMIO address is CC000. The 16 MMIO address locations are listed below, with the defaults in bold.

C0000–C1FFF D0000–D1FFF C2000–C3FFF D2000–D3FFF C4000–C5FFF D4000–D5FFF C6000–C7FFF D6000–D7FFF C8000–C9FFF D8000–D9FFF CA000–CBFFF DA000–DBFFF CC000–CDFFF DC000–DDFFF CE000–CFFFF DE000–DFFFF

Configuration Options B-3

The MMIO address selected must not be assigned for use by any other adapter or option and cannot be the same as the RAM address for this adapter. If a system resource conﬂict continues, you may have to change the settings of other adapters or options that are in your computer.

Shared RAM Page Size and Address Range

There are 30 possible blocks of memory that can be assigned for accessing the RAM located on the 3C689 adapter. The factory default RAM size is 16 KB and the address location is D0000–D3FFF.

RAM paging allows the software to access all 64 KB of RAM on the adapter one page (16 KB) at a time, while using only 16 KB of computer memory space. RAM paging is available for all 16 KB address ranges.

If a conﬂict continues, you may have to change the settings of other adapters or options that are in your computer. The 30 RAM address ranges are as follows, with the default in bold:

8 KB / C0000–C1FFF 8 KB / DE000–DFFFF 8 KB / C2000–C3FFF 16 KB / C0000–C3FFF 8 KB / C4000–C5FFF 16 KB / C4000–C7FFF 8 KB / C6000–C7FFF 16 KB / C8000–CBFFF 8 KB / C8000–C9FFF 16 KB / CC000–CFFFF 8 KB / CA000–CBFFF 16 KB / D0000–D3FFF 8 KB / CC000–CDFFF 16 KB / D4000–D7FFF 8 KB / CE000–CFFFF 16 KB / D8000–DBFFF 8 KB / D0000–D1FFF 16 KB / DC000–DFFFF 8 KB / D2000–D3FFF 32 KB / C0000–C7FFF 8 KB / D4000–D5FFF 32 KB / C8000–CFFFF 8 KB / D6000–D7FFF 32 KB / D0000–D7FFF 8 KB / D8000–D9FFF 32 KB / D8000–DFFFF 8 KB / DA000–DBFFF 64 KB / C0000–CFFFF 8 KB / DC000–DDFFF 64 KB / D0000–DFFFF

B-4 APPENDIX B: SPECIFICATIONS

Interrupt Request Level

The 3C689 adapter can operate on one of seven interrupt levels: 3, 5, 7, 9, 11, 12, and 15. The preferred interrupt level is 3, but the adapter can operate on the other levels if necessary. If a conﬂict continues, you may have to change the setting ofother adapters or options that are in your computer.

TECHNICAL SUPPORT

3Com provides easy access to technical support information through the variety of services described in this appendix.

On-line Technical Services

3Com offers worldwide product support seven days a week, 24 hours a day, through the following on-line systems:

■ 3Com Bulletin Board Service (3ComBBS)

■ World Wide Web Site

■ Ask3Com

■ 3ComFacts

3Com Bulletin Board Service

3ComBBS contains patches, software, and drivers for all 3Com products, as well as technical articles. This service is available via modem seven days a week, 24 hours a day. To reach the service, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:

on CompuServe

Automated Fax Service

Country Baud Rate Telephone Number

Australia up to 14400 baud (61) (2) 955 2073

France up to 14400 baud (33) (1) 69 86 69 54

Germany up to 9600 baud

up to 9600 baud

Hong Kong up to 14400 baud (852) 537 5601

Italy (fee required) up to 9600 baud (39) (2) 273 00680

Japan up to 14400 baud (81) (3) 3345 7266

Singapore up to 14400 baud (65) 534 5693

Taiwan up to 14400 baud (886) (2) 377 5838

U.K. up to 14400 baud (44) (144) 227 8278

U.S. up to 14400 baud (1) (408) 980 8204

(49) (89) 627 32 188 (49) (89) 627 32 189

(886) (2) 377 5840

C-2 APPENDIX C: TECHNICAL SUPPORT

World Wide Web Site

Access the latest networking information on 3Com’s World Wide Web site by entering our URL into your Internet browser:

http://www.3Com.com/

This service features news and information about 3Com products, customer service and support, 3Com’s latest news releases, selected articles from 3TECH award-winning technical journal, and more.

Ask3Com on CompuServe

Ask3Com is a CompuServe-based service containing patches, software, drivers, and technical articles about all 3Com products, as well as an interactive forum for technical questions. To use Ask3Com, you need a CompuServe account.

To use Ask3Com:

, 3Com’s

1 Log on to CompuServe.

2 Enter

go threecom

3 Press [Return] to see the Ask3Com main menu.

3ComFacts Automated Fax Service

3Com Corporation’s interactive fax service, 3ComFacts, provides data sheets, technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day, seven days a week. Within this service, you may choose

to access CardFacts

for adapter information, or NetFactsâ

for network system product information.

■ CardFacts provides adapter installation diagrams,

conﬁguration drawings, troubleshooting instruction, and technical articles.

Document 9999 provides you with an index of adapter documents.

Support from Your Network Supplier C-3

■ NetFacts provides data sheets and technical articles on

3Com Corporation’s hub, bridge, router, terminal server, and software products.

Document 8888 provides you with an index of system product documents.

Call 3ComFacts using your touch-tone telephone. International access numbers are:

Country Fax Number

Hong Kong (852) 537 5610

U.K. (44) (144) 227 8279

U.S. (1) (408) 727 7021

Local access numbers are available within the following countries:

Country Fax Number Country Fax Number

Australia 800 123853 Italy 1678 99085

Denmark 800 17319 Netherlands 06 0228049

Finland 98 001 4444 Norway 800 11062

France 05 90 81 58 Sweden 020 792954

Germany 0130 8180 63 U.K. 0800 626403

Support from Your Network Supplier

If additional assistance is required, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualiﬁed to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.

When you contact your network supplier for assistance, have the following information ready:

■ Diagnostic error messages

■ A list of system hardware and software, including revision levels

■ Details about recent conﬁguration changes, if applicable

C-4 APPENDIX C: TECHNICAL SUPPORT

If you are outside the U.S. and Canada, contact your local 3Com sales ofﬁce to ﬁnd your authorized service provider:

Country Telephone Number Country Telephone Number

Australia (Sydney) (61) (2) 959 3020 Mexico (525) 531 0591

(Melbourne) (61) (3) 653 9515 Netherlands (31) (3) 402 55033

Belgium (32) (2) 7164880 Singapore (65) 538 9368

Brazil (55) (11) 241 1571 South Africa (27) (11) 803 7404

Canada (905) 882 9964 Spain (34) (1) 3831700

France (33) (1) 69 86 68 00 Sweden (46) (8) 632 91 00

Germany (49) (89) 6 27 32 0 Taiwan (886) (2) 577 4352

Hong Kong (852) 868 9111 United Arab Emirates (971) (4) 349049

Italy (39) (2) 273 02041 U.K. (44) (1628) 897000

Japan (81) (3) 33457251

Returning Products for Repair

A product sent directly to 3Com for repair must ﬁrst be assigned a Return Materials Authorization (RMA) number. A product sent to 3Com without an RMA number will be returned to the sender unopened, at the sender’s expense.

To obtain an RMA number, call or fax:

Country Telephone Number Fax Number

U.S and Canada (800) 876 3266, option 2 (408) 764 7120

Europe (44) (1442) 278000 (44) (1442) 236824

Outside Europe, U.S. and Canada

(1) (408) 492 1790 (1) (408) 764 7290

GLOSSARY

AutoLink

A menu selection that conﬁgures the 3C689 adapter, installs the DOS ODI client driver, and modiﬁes PC startup ﬁles to allow you to log in to a NetWare server after you reboot your computer. For more information about the AutoLink feature, see Chapter 3, “Using the AutoLink Feature for NetWare.”

Card Information Structure (CIS)

A data structure written on every card that complies with the PC Card standard, containing information about the formatting and organization of the data on the card.

Card Services

A software layer that coordinates PC Card adapter access to sockets and system resources, including device drivers, utilities, and application programs. Card Services assigns the I/O Base Address, Interrupt Request Level, the CIS Memory Base Address, the MMIO Address, and the Shared RAM Page Size and Address Range for the 3C689 adapter. For more information about Card Services, see Appendix A, “About Card Services.”

CAU

Client

DAU

DB-9

Diagnostics

Controlled access unit. An intelligent token ring network wiring concentrator. One CAU is needed per ring. It handles the ring/in and ring/out function.

In the PC Card environment, an application program or device driver that uses Card Services and Socket Services.

Dual access unit.

Type of connector that connects the adapter to STP wiring.

Tests that help troubleshoot PC Card adapter problems.

2 GLOSSARY

Driver

IEEE 802.5

Lobe cable

MAU

A program, usually resident in server or workstation memory, that controls the adapter or implements the protocol stacks that allow higher-level applications to communicate with the network hardware.

The standard for the token ring access method and Physical layer speciﬁcations developed by a subcommittee of the Institute for Electrical and Electronics Engineers (IEEE) 802 standards committee.

The section of cable that attaches a ring station or network device to a MAU or wiring hub.

Multistation access unit. A hub in an IBM token ring network. Each unit supports up to eight workstations and servers, and can be connected to another hub to create large networks.

NDIS

NET.CFG

ODI

Network Driver Interface Speciﬁcation, developed by Microsoft and 3Com. A software speciﬁcation used in network operating systems, such as IBM LAN Server or Microsoft LAN Manager, to create drivers for network adapters. NDIS drivers support multiple protocols and multiple adapters and can be unloaded from memory to conserve conventional DOS RAM space.

An ASCII ﬁle containing control information for network protocol elements of stations and servers for a Novell NetWare environment.

Open Data-Link Interface. A Media Access Control (MAC)-level speciﬁcation developed by Novell and Apple

Drivers complying with this speciﬁcation can work with NetWare 2.x, 3.x, and 4.x. Like NDIS, the ODI driver supports multiple protocols and adapters, and can be unloaded from memory to conserve conventional DOS RAM space.

Packet

The unit of information transmitted over the network, consisting of a preamble, a destination address, a source address, the data being transmitted, and a code that allows testing for correct transmission.

PC Card

The new name (effective 1994) for the standard developed by the Personal Computer Memory Card International Association.

PCMCIA

Personal Computer Memory Card International Association.

PROTOCOL.INI

An ASCII ﬁle containing control information for network protocol elements of NDIS network stations and servers.

Release 1.0

In the PC Card environment, the Memory Card Standard Release 1.0, September 1990.

GLOSSARY 3

Release 2.0

In the PC Card environment, the release in which I/O capability and software support were added in September 1991.

Release 2.1

In the PC Card environment, the release containing typographical corrections to Release 2.0. There were no technical enhancements.

RJ-45

Type of connector that connects the adapter to UTP wiring.

Socket

In the PC Card environment, the hardware in the host computer where the PC card is placed. The socket maps the host’s internal bus signals to the PC Card interface signals.

Socket Services

The software layer that provides a standardized interface to manipulate PC cards, sockets, etc. It is directly above the hardware.

4 GLOSSARY

STP

Token ring

TSR

Type I card

Type I slot

Type II card

Shielded twisted-pair.

A network that employs a ring topology and uses a token-passing method for ring access.

Terminate and stay resident. A program that upon execution, loads itself (or an executable portion of itself ) into computer working memory (RAM). It can be activated at any time with a speciﬁed key sequence.

In the PC Card environment, a 3.3 mm thick card that is typically used for memory cards.

In the PC Card environment, a slot that accepts a Type I card.

In the PC Card environment, a 5.0 mm thick card that is typically used for modem/fax cards and network adapters.

Type II slot

Type III card

Type III slot

Twisted-pair

UTP

In the PC Card environment, a slot that accepts a Type I or Type II card.

In the PC Card environment, a 10.5 mm thick card that is typically used for hard disk drives.

In the PC Card environment, a slot that accepts a Type I, II, or III card.

Wiring similar to that found in the telephone system, consisting of two insulated wires loosely twisted around each other to help cancel out induced noise in balanced circuits.

Unshielded twisted-pair.

INDEX

Numerics

3C689 adapter 1-1

conﬁguring 3-1, 4-1 connecting to the cable 2-4 connecting to the network 2-4, 2-5 features 1-2 installing 2-1 memory requirements 3-3, 4-2 removing 2-6 requirements 1-2 statistics and information 6-8

troubleshooting 6-1 3C689.COM 5-2, 5-5 3Com Bulletin Board Service

(3ComBBS) C-1 3Com sales ofﬁces C-4 3ComFacts C-2 3Install account 3-1, 3-2

adapter conﬁguration screen 4-5 adapter options

Interrupt Request Level 4-4, B-4 I/O Base Address 4-5, B-2 MMIO Address Location B-2 Ring Speed 3-4, 4-4, B-2 Shared RAM Page Size and Address

Range 3-3, 4-2, B-3 adapter speciﬁcations B-1 adapter statistics and information 6-8 Ask3Com C-2 Auto Conﬁgure 3Com PC Card Adapter

option 4-4 AUTOEXEC.BAT 5-4, 5-5, 5-6 AutoLink feature for NetWare 1-3, 3-1,

3-2, 3-4 AUTOLINK.CFG 3-2 AutoLink.Log 6-10 automatic conﬁguration

for NDIS 5-6 for NetWare 3-1

bulletin board service C-1

cable

connecting 2-4, 2-5

disconnecting 2-6 cabling B-1 Card Services 1-4, 5-5, 5-8, A-1

lack of 5-5, 5-8, A-2

verifying installation A-1

boot screen display A-1 CONFIG.SYS ﬁle device

section A-1 CardFacts C-2 changing diagnostic test setup 6-6 compatibility 1-6 CompuServe 5-4, C-2 CONFIG.SYS 3-3, 4-2, 5-4, 5-5, 5-6,

5-7, 5-8

conﬁguration

automatic

for NDIS 5-6 for NetWare DOS ODI

client 3-1

changing 4-5 saving settings 4-6 standard 4-1

Conﬁguration and Diagnostic

Program 4-5, 6-1, 6-2, 6-3, 6-4, 6-10

Conﬁguration/Diagnostic/

Troubleshooting option 4-5, 6-4 conﬁguration options B-2 Conﬁgure Adapter menu item 4-5 connecting cables 2-4, 2-5 connecting to the network 2-5 conventions

notice icons ii text ii

INDEX 2

default conﬁguration settings B-2 diagnostic program 6-1 diagnostic tests

failed 6-7 Group 1 6-3 Group 2 6-3 running 6-3

setup, changing 6-6 disconnecting cables 2-6 drivers. See NDIS driver and NetWare.

environmental operating range B-1

fax service. See 3ComFacts FCC certiﬁcation B-1

Group 1 diagnostic test 6-3 Group 2 diagnostic test 6-3

Hot Swap 1-2

main menu 4-4, 5-3, 6-4 memory manager 3-3, 4-2, A-2 memory requirements 3-3, 4-2 Microsoft Windows for Workgroups 5-9 MMIO Address Location B-2

NDIS driver 5-2

new installation 5-2, 5-6 TLPC3.DOS 5-2, 5-8

updating 5-12 NET.CFG 5-2, 5-4, 5-5 NET.PCM 4-6, 5-5 NetFacts C-3 NetWare 3-2

3C689.COM 5-2, 5-5

DOS ODI driver 3-1, 3-4, 5-2

server ﬁles 3-2 network, connecting to 2-4, 2-5 network supplier support C-3

ODI driver. See NetWare on-line technical services C-1 operating voltage, adapter B-1

IBM compatibility 1-6 information, adapter 6-8 Install command 4-3 installation

adapter 1-3, 1-5

AutoLink 1-3, 3-4 standard 1-3, 4-1

drivers 5-1

installing OS/2 network driver for

NDIS 5-12

installing OS/2 network driver for

NetWare 5-6 Interrupt Request Level B-4 I/O Base Address B-2

Personal Computer Memory Card

International Association Release

2.01 1-1, 6-9 physical dimensions B-1 power requirements B-1 printing AutoLink.Log ﬁle 6-10 PROTOCOL.INI 5-7, 5-8 PROTOCOL.PCM 4-6, 5-8

INDEX 3

removing the adapter 2-6 requirements

for 3C689 adapter 1-2 for AutoLink feature 3-2

for standard conﬁguration 4-2 returning products for repair C-4 Ring Speed 3-4, 4-4, B-2 RJ-45 connector 2-2, 2-4, 2-5 Run Tests dialog box 6-4 running diagnostic tests 6-3

saving option settings 4-6 setup. See conﬁguration. Shared RAM Page Size and Address

Range B-2 software license 4-3 speciﬁcations, adapter B-1 Standard Installation and Conﬁguration

option 1-3, 4-1, 4-3

requirements 4-2 statistics, adapter 6-8 STP network connection 2-5

technical support C-1 tests, diagnostic. See diagnostic tests. TLPC3.DOS 5-2, 5-8 TokenDisk diskette 3-4, 4-3, 6-1

main menu 4-4, 6-4 Transcend PC Link SmartAgent

software 1-4 troubleshooting 6-1, 6-9, 6-10 Type II slot 1-1 Type III slot 1-1

Windows 6-10 Windows for Workgroups 5-9 WSGEN diskette 5-4

Zoom command button 6-7

unpacking adapter 2-2 unshielded twisted-pair (UTP) cable 2-5 Using IBM LAN Support Program

Drivers 5-11 UTP cable network connection 2-4

LIMITED WARRANTY

HARDWARE: 3Com warrants its hardware products to be free from defects in workmanship and

materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller:

Internetworking products One year Network adapters Lifetime Ethernet stackable hubs and unmanaged Ethernet ﬁxed port repeaters Lifetime*

*Power supply and fans in these stackable hubs and unmanaged repeaters One year Other hardware products One year Spare parts and spares kits 90 days

If a product does not operate as warranted during the applicable warranty period, 3Com shall, at its option and expense, repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of 3Com. Replacement products may be new or reconditioned. Any replaced or repaired product or part has a ninety (90) day warranty or the remainder of the initial warranty period, whichever is longer.

3Com shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on, or integrated with any products returned to 3Com pursuant to any warranty.

SOFTWARE: 3Com warrants that the software programs licensed from it will perform in substantial conformance to the program specifications therefor for a period of ninety (90) days from the date of purchase from 3Com or its Authorized Reseller. 3Com warrants the magnetic media containing software against failure during the warranty period. No updates are provided. 3Com's sole obligation hereunder shall be (at 3Com's discretion) to refund the purchase price paid by Customer for any defective software products, or to replace any defective media with software which substantially conforms to 3Com's applicable published specifications. Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials. 3Com makes no warranty that its software products will work in combination with any hardware or applications software products provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected. For any third party products listed in the 3Com software product documentation or specifications as being compatible, 3Com will make reasonable efforts to provide compatibility, except where the non-compatibility is caused by a “bug” or defect in the third party's product.

STANDARD WARRANTY SERVICE: Standard warranty service for hardware products may be obtained by delivering the defective product, accompanied by a copy of the dated proof of purchase, to 3Com's Corporate Service Center or to an Authorized 3Com Service Center during the applicable warranty period. Standard warranty service for software products may be obtained by telephoning 3Com's Corporate Service Center or an Authorized 3Com Service Center, within the warranty period. Products returned to 3Com's Corporate Service Center must be pre-authorized by 3Com with a Return Material Authorization (RMA) number marked on the outside of the package, and sent prepaid, insured, and packaged appropriately for safe shipment. The repaired or replaced item will be shipped to Customer, at 3Com's expense, not later than thirty (30) days after receipt by 3Com.

WARRANTIES EXCLUSIVE: IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM’S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.

(One year if not registered)

3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) SHALL 3COM BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS OF BUSINESS, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS,EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some states do not allow the exclusion of implied warranties or the limitation of incidental or consequential damages for consumer products, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights which may vary from state to state.

GOVERNING LAW: This Limited Warranty shall be governed by the laws of the state of California.

3Com Corporation

5400 Bayfront Plaza Santa Clara, CA 95052-8145 (408) 764-5000

FCC CLASS A VERIFICATION STATEMENT

WARNING: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules, and the Canadian Department of Communications Equipment Standards entitled, “Digital Apparatus,” ICES-003. These limits are designed to provide reasonable protection against harmful interference in a commercial installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case, the user will be required to correct the interference at the user’s own expense.

Changes or modifications not expressly approved by 3Com could void the user’s authority to operate this equipment.

CE NOTICE

Marking by the symbol indicates compliance of this equipment to the EMC directive of the European Community. Such marking is indicative that this equipment meets or exceeds the following technical standards:

■ EN 55022—“Limits and Methods of Measurement of Radio Interference Characteristics of

Information Technology Equiment.”

■ IEC 801-2—“Electromagnetic compatibility for industrial-process measurement and control

equipment Part 2: Electrostatic discharge requirements.”—Severity level 3.

■ IEC 801-3—“Electromagnetic compatibility for industrial-process measurement and control

equipment Part 3: Radiated electromagnetic field requirements.”—Severity level 2.

■ IEC 801-4—“Electromagnetic compatibility for industrial-process measurement and control

equipment Part 4: Electrical fast transient/burst requirements.”—Severity level 2.

■ A “Declaration of Conformity” in accordance with the above standards has been made and is

on file at 3Com Corporation.

Compaq PC CARD ADAPTER User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

How to Use This Guide

Conventions

INTRODUCTION

3C689 Adapter Features

3C689 Adapter Requirements

Installation and Configuration Options 1-3

AutoLink Installation

Card Services

Transcend PC Link SmartAgent Software

Troubleshooting

100% Compatibility

Money-Back Guarantee

INSTALLING THE 3C689 ADAPTER

Unpacking the Adapter

Inserting the Adapter

Connecting the Adapter to the Cable

Connecting the 3C689 Cable to the Network

UTP Cable Network Connection

STP Network Connection

Removing the Adapter

USING THE AUTOLINK FEATURE FOR NETWARE

AutoLink Requirements

AutoLink Options

Avoiding Memory Manager Conflicts 3-3

Using the AutoLink Feature

Using Auto Configuration 4-3

Changing Configuration Settings 4-5

INSTALLING NETWORK DRIVERS

Installing the Novell NetWare DOS ODI Driver

Updating the Computer Startup Files

Installing the OS/2 Network Driver for NetWare

Installing the NDIS 2.01 Driver

Updating the Computer Startup Files

Using IBM LAN Support Program Drivers

Installing the OS/2 Network Driver for NDIS

Updating the Current NDIS Driver

TROUBLESHOOTING

Using the TokenDisk Diskette Diagnostic Program

Diagnostic Test Types

Group 1 Diagnostics

Group 2 Diagnostic

Running Diagnostic Tests

Changing the Test Setup

When Tests Fail

Adapter Statistics and Information

Adapter Statistics

Adapter Information

Troubleshooting Tips

ABOUT CARD SERVICES

Verifying Card Services Is Installed

Boot Screen Display

CONFIG.SYS File

If Your Computer Does Not Have Card Services

Cabling

Physical Dimensions

SPECIFICATIONS

Environmental Operating Range

Power Requirements

Ring Speed

I/O Base Address

MMIO Address Location

Shared RAM Page Size and Address Range

Interrupt Request Level

TECHNICAL SUPPORT

On-line Technical Services

3Com Bulletin Board Service

World Wide Web Site

Ask3Com on CompuServe

3ComFacts Automated Fax Service

Support from Your Network Supplier

Returning Products for Repair

GLOSSARY

INDEX

LIMITED WARRANTY

FCC CLASS A VERIFICATION STATEMENT