3Com Corporation reserves the right to revise this documentation and to make changes in
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notification of such revision or change.
3Com Corporation provides this documentation without warranty of any kind, either implied or
expressed, including, but not limited to, the implied warranties of merchantability and fitness for a
particular purpose. 3Com may make improvements or changes in the product(s) and/or the
program(s) described in this documentation at any time.
UNITED STATES GOVERNMENT LEGENDS:
If you are a United States government agency, then this documentation and the software
described herein are provided to you subject to the following restricted rights:
For units of the Department of Defense:
Restricted Rights Legend:
as set forth in subparagraph (c) (1) (ii) for restricted Rights in Technical Data and Computer
Software clause at 48 C.F.R. 52.227-7013. 3Com Corporation, 5400 Bayfront Plaza, Santa Clara,
California 95052-8145.
For civilian agencies:
Restricted Rights Legend: Use, reproduction or disclosure is subject to restrictions set forth in
subparagraph (a) through (d) of the Commercial Computer Software - Restricted Rights Clause at
48 C.F.R. 52.227-19 and the limitations set forth in 3Com Corporation’s standard commercial
agreement for the software. Unpublished rights reserved under the copyright laws of the United
States.
The software described in this documentation is furnished under a license agreement included
with the product either as a separate document or on the software distribution diskette in a root
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copy will be provided to you.
Unless otherwise indicated, 3Com registered trademarks are registered in the United States and
may or may not be registered in other countries.
3Com, 3+Open, CardFacts, NetFacts, TokenDisk, TokenLink, and Transcend are registered
trademarks of 3Com Corporation. AutoLink and SmartAgent are trademarks of 3Com Corporation.
3ComFacts and Ask3Com are service marks of 3Com Corporation.
Novell and NetWare are trademarks of Novell, Inc. Banyan and VINES are trademarks of Banyan
Systems Incorporated. DEC and PATHWORKS are trademarks of Digital Equipment Corporation.
Artisoft and LANtastic are trademarks of Artisoft, Inc. Microsoft, MS-DOS, and Windows are
trademarks of Microsoft Corporation. IBM and OS/2 are trademarks of International Business
Machines Corporation. CompuServe is a trademark of CompuServe, Inc. TROPIC is a trademark of
National Semiconductor Corporation. Compaq and Concerto are trademarks of Compaq
Computer Corporation. PC Card is a trademark of Personal Computer Memory Card International.
Other brand and product names may be registered trademarks or trademarks of their respective
holders.
Guide written by Jean Anderson. Edited by Nancy Kurahashi. Technical illustration by Tim Buckreus.
Production by Yvonne Sartain.
Use, duplication or disclosure by the Government is subject to restrictions
L
®
IFETIME
3Com’s EtherLinkâ, TokenLinkâ III 16/4, Fast EtherLink,
and FDDILink
To ensure the very best 3Com service and support,
take the time to complete the product registration
card.
Any defective 3Com adapter will be repaired or
replaced, at 3Com’s option, for as long as the adapter
resides in its original IBM
Personal System/2
software is covered by the standard 90-day limited
software warranty).
W
ARRANTY
ä
adapters have a Lifetime Warranty.
â
Personal Computer,
â
, or compatible computer (driver
Customers in the countries shown below should send the completed
registration card to the appropriate address. Customers in other non-U.S.
locations should send the registration card to the U.S. address on the front
of the card.
Italy, Greece, Spain, Portugal, Malta
■
Asia
3Com Asia Ltd., Marketing Department
Room 2506-07, 25/F., Citibank Tower
Citibank Plaza, Central
Hong Kong
Australia, New Zealand
■
3Com Australia, Marketing Department
99 Walker Street
Level 7
North Sydney
New South Wales 2060
Australia
3Com Mediterraneo Srl,
Marketing Department
Via Michelangelo Buonarroti, 1
20093 Cologno Monzese MI
Italy
Japan
■
3Com Japan, Marketing Department
Shinjuku Sumitomo Building 23F
2-6-1 NishiShinjuku, Shinjuku-ku
Tokyo 163-02
Japan
Sweden, Finland, Norway, Denmark
■
3Com Nordic, Marketing Department
Torshamsgatan 39
Box 1110
164 22 KISTA
Sweden
■
France, Israel
3Com France, Marketing Department
Immeuble McKinley
BP 965
1, Avenue de l’Atlantique
91976 Les Ulis Courtaboeuf Cedex
France
■
Germany, Austria, Switzerland
3Com GmbH, Marketing Department
Gustav-Heinemann-Ring 123
D-81739 Muenchen
Munich
West Germany
■
United Kingdom, Eire
3Com UK Ltd., Marketing Department
Pacific House
Third Avenue
Globe Park Marlow-on-Thames
Buckinghamshire, SL7 1YL
England
C
ONTENTS
BOUT THIS GUIDE
A
Introduction i
How to Use This Guide i
Conventions ii
I
1
NTRODUCTION
3C689 Adapter Features 1-2
3C689 Adapter Requirements 1-2
Installation and Configuration Options 1-3
AutoLink Installation 1-3
Standard Installation and Configuration 1-3
Card Services 1-4
Transcend PC Link SmartAgent Software 1-4
Troubleshooting 1-4
100% Compatibility 1-6
Money-Back Guarantee 1-6
I
2
NSTALLING THE
Unpacking the Adapter 2-2
Inserting the Adapter 2-2
Connecting the Adapter to the Cable 2-3
Connecting the 3C689 Cable to the Network 2-4
UTP Cable Network Connection 2-4
STP Network Connection 2-5
Removing the Adapter 2-6
3C689 A
DAPTER
3
SING THE AUTOLINK FEATURE FOR NETWARE
U
AutoLink Requirements 3-2
AutoLink Options 3-2
Avoiding Memory Manager Conflicts 3-3
Using the AutoLink Feature 3-4
S
4
TANDARD INSTALLATION AND CONFIGURATION
Configuration Requirements 4-2
Avoiding Memory Manager Conflicts 4-2
Using Auto Configuration 4-3
Changing Configuration Settings 4-5
Saving Settings to Use for Installing Other Adapters 4-6
5
I
NSTALLING NETWORK DRIVERS
Installing the Novell NetWare DOS ODI Driver 5-2
Updating the Computer Startup Files 5-4
Installing the OS/2 Network Driver for NetWare 5-6
Installing the NDIS 2.01 Driver 5-6
Updating the Computer Startup Files 5-7
Using the 3C689 Adapter with Windows for Workgroups 5-9
Using IBM LAN Support Program Drivers 5-11
Installing the OS/2 Network Driver for NDIS 5-12
Updating the Current NDIS Driver 5-12
6
ROUBLESHOOTING
T
Using the
TokenDisk
Diagnostic Test Types 6-2
Group 1 Diagnostics 6-3
Group 2 Diagnostic 6-3
Running Diagnostic Tests 6-3
Changing the Test Setup 6-6
When Tests Fail 6-7
Diskette Diagnostic Program 6-1
Adapter Statistics and Information 6-8
Adapter Statistics 6-8
Adapter Information 6-8
Troubleshooting Tips 6-9
A
A
BOUT CARD SERVICES
Verifying Card Services Is Installed A-1
Boot Screen Display A-1
CONFIG.SYS File A-1
If Your Computer Does Not Have Card Services A-2
Avoiding Memory Manager Conflicts A-2
S
B
PECIFICATIONS
Cabling B-1
Physical Dimensions B-1
Environmental Operating Range B-1
Power Requirements B-1
FCC Certification B-1
Configuration Options B-2
Ring Speed B-2
I/O Base Address B-2
MMIO Address Location B-2
Shared RAM Page Size and Address Range B-3
Interrupt Request Level B-4
T
C
ECHNICAL SUPPORT
On-line Technical Services C-1
3Com Bulletin Board Service C-1
World Wide Web Site C-2
Ask3Com on CompuServe C-2
3ComFacts Automated Fax Service C-2
Support from Your Network Supplier C-3
Returning Products for Repair C-4
LOSSARY
G
NDEX
I
IMITED WARRANTY
L
FCC C
CE N
LASS
OTICE
A V
ERIFICATION STATEMENT
F
IGURES
1-1
3C689 Adapter 1-1
1-2
Adapter Installation and Configuration 1-5
2-1
3C689 Adapter Installation 2-1
2-2
Inserting the 3C689 Adapter 2-3
2-3
Connecting the Cable to the 3C689 Adapter 2-4
2-4
Connecting the UTP Cable to the Network Port 2-5
2-5
Connecting the STP Connector to the Network Port 2-5
3-1
AutoLink Installation Process 3-1
4-1
Standard Installation and Configuration 4-1
4-2
Main Menu with Auto Configure Option Selected 4-4
4-3
Adapter Configuration Screen 4-5
5-1
Network Drivers Installation Process 5-1
5-2
Main Menu with Network Drivers Option Selected 5-3
5-3
Network Drivers Menu 5-3
6-1
Using the
6-2
Main Menu with Configuration/Diagnostic/Troubleshooting
Selected 6-4
6-3
Tests Menu 6-5
6-4
Run Tests Dialog Box 6-5
6-5
Test Setup Dialog Box 6-6
6-6
Adapter Statistics 6-8
6-7
Adapter Information 6-9
TokenDisk
Diskette Diagnostic Program 6-2
T
ABLES
1
Text Conventions ii
2
Notice Icons ii
A
BOUT THIS
Introduction
This guide describes how to install, configure, and
troubleshoot the 3Com
(3C689) adapter.
If the information in the release notes or README.TXT files
shipped with your product differs from the information in
this guide, follow the release notes and README.TXT files.
How to Use This Guide
The following table shows where to find specific information
in this guide.
Instructions for using the AutoLink Feature for NetWareChapter 3
Instructions for standard installation and configurationChapter 4
Instructions for Network Drivers installationChapter 5
Troubleshooting tips and proceduresChapter 6
Card Services information and tipsAppendix A
3C689 adapter specifications and configuration descriptions Appendix B
Definition of terms used in this guideGlossary
Turn to:
Chapter 1
ii
A
BOUT THIS GUIDE
Conventions
Table 1 and Table 2 list text and icon conventions that are
used throughout this guide:
Table 1
ConventionDescription
Text represented as
screen
display
Text represented as
commands
ItalicsItalics are used to denote new terms or emphasis.
Table 2 Notice Icons
IconTypeDescription
Text Conventions
This typeface
on your terminal screen, for example:
Login:
This typeface is used to represent commands that you
enter, for example:
A: Install
Information NoteInformation notes call attention to important features
or instructions.
CautionCautions contain directions that you must follow to
avoid immediate system damage or loss of data.
WarningWarnings contain directions that you must follow for
your personal safety. Follow all instructions carefully.
is used to represent displays that appear
1
INTRODUCTION
The 3Comâ TokenLinkâ III PC Cardä network adapter (referred
to as the 3C689 adapter in this guide) lets you connect a DOS or
â
computer to an IEEE 802.5 standard token ring network.
OS/2
The 3C689 adapter, shown in Figure 1-1, operates in computers
containing Personal Computer Memory Card International
Association (PCMCIA) Release 2.01, Type II or Type III slots.
Figure 1-1 3C689 Adapter
This introduction provides general information about the
adapter features, requirements, installation and configuration
options, Card Services, troubleshooting, and Transcend
ä
PC Link SmartAgent
configuration flowchart, can help you choose the installation
option you need to install the 3C689 adapter quickly and
successfully.
software. Figure 1-2, an installation and
1-2CHAPTER 1: INTRODUCTION
3C689 Adapter Features
The 3C689 adapter ships with an unshielded twisted-pair
(UTP) cable and a shielded twisted-pair (STP) connector.
The 3C689 adapter features include:
■ Automatic adapter configuration.
■ Compliance with IEEE 802.5 standards.
■ 100% IBM
■ Compliance with PCMCIA Release 2.01 standard, Type II form
factor.
■ Integrated Card Services support (also works without
Card Services).
■ “Hot Swap” support (you can remove and reinsert the
adapter without rebooting the computer).
The TokenDisk
includes the AutoLink
Configuration and Diagnostic Program, DOS and OS/2 drivers,
and driver agents for Transcend PC Link SmartAgent software.
â
compatibility (uses IBM-designed chip set).
â
diskette is supplied with the adapter. It
ä
automatic installation program, the
3C689 Adapter Requirements
Before you can install the adapter successfully, you must
meet the following requirements:
■ Your computer must have the PCMCIA Release 2.01, 16-bit
Type II or Type III card slot and a 3 1/2-inch diskette drive.
■ Your computer must be running DOS 3.1 or higher.
■ Your computer must have an 80286 or higher processor.
■ You must be physically connected to a UTP or
STP network port.
Installation and Configuration Options1-3
■ If your computer is using a memory manager (all computers using
â
Microsoft
Windowsä use a memory manager such as EMM386
or its equivalent), you must set aside upper memory for the
Card Services memory, the MMIO area, and the shared RAM area.
Refer to the section “Avoiding Memory Manager Conflicts” in
Chapter 3 or 4, or Appendix A, for a sample procedure.
Installation and Configuration Options
The software on the TokenDisk diskette provides two methods
to install the adapter:
■ AutoLink
■ Standard installation and configuration
These methods are described in the following sections.
AutoLink Installation
The AutoLink feature can be used to make your computer a
NetWare
and tests the 3C689 adapter, installs the client driver and
NetWare client files, and modifies computer startup files to
allow you to log in to a NetWare server after you reboot your
computer. For more information about the AutoLink feature,
see Chapter 3, “Using the AutoLink Feature for NetWare.”
ä
installation
â
DOS ODI client. The AutoLink program configures
Standard Installation and Configuration
The standard installation and configuration procedures can be
used to configure the 3C689 adapter, test the adapter, and
install drivers in DOS- and OS/2-based network operating
systems. For more information about these procedures, refer to
Chapter 4, “Standard Installation and Configuration,”
Chapter 5, “Installing Network Drivers,” and Chapter 6,
“Troubleshooting.”
1-4CHAPTER 1: INTRODUCTION
Card Services
Card Services, when loaded on your computer, coordinates
PC Card access to device drivers, utilities, and application
programs. Card Services assigns the I/O Base Address, the
Interrupt Request Level, and memory segments for the
3C689 adapter. For more information about Card Services,
see Appendix A, “About Card Services.”
Transcend PC Link SmartAgent Software
You can manage the 3C689 adapter using 3Com’s Transcend
PC Link SmartAgent software. Driver agents for use with this
product are supplied on the TokenDisk diskette. Refer to the
SMARTAGT.TXT file in the \SMARTAGT directory on the
TokenDisk diskette and the Transcend PC Link SmartAgent User
Guide for more information.
Figure 1-2 depicts the installation process, including the
cable and operating system options. The chapters listed
contain detailed information for that step.
Troubleshooting
The TokenDisk diskette contains a diagnostic program
described in Chapter 6, “Troubleshooting.” This program runs
tests that provide the status of the adapter.
Chapter 2
Troubleshooting1-5
Unpack adapter
Install adapter
Connect adapter cable
Chapters 3
and 4
Chapter 3
Network
cabling type
?
UTP
Connect adapter cable
to UTP network
If memory manager is installed,
exclude memory range
CC000 – D3FFF
Install single
adapter as a NetWare
DOS ODI client
?
Yes
Use AutoLink installation
Reboot computer
STP
Connect UTP adapter cable
to STP connector and
connect to STP network
No
Configure the adapter
Install network drivers
Update network startup files
Chapter 4
Chapter 5
Figure 1-2 Adapter Installation and Configuration
1-6CHAPTER 1: INTRODUCTION
100% Compatibility
The 3C689 adapter is 100% compatible with any
commercially available application that functions with the
generation of TROPIC
available at initial shipment of the 3C689 adapter.
Money-Back Guarantee
If a 3C689 adapter is not 100% compatible (as defined above)
with any application written to function on an IBM adapter,
3Com will refund the purchase price of the adapter. Customers
who believe the 3C689 adapter they have purchased is not
compatible should contact the support group of the
organization from which they purchased the 3C689 adapter.
Be prepared to describe the observed incompatibility in detail.
A refund of the purchase price is the customer’s sole remedy
and constitutes 3Com’s entire liability for incompatibility.
ä
chip-based IBM adapter boards
2
INSTALLINGTHE 3C689
ADAPTER
This chapter describes the 3Com 3C689 adapter installation
and removal steps. The flowchart in Figure 2-1 depicts the
3C689 adapter installation process.
Unpack adapter
Install adapter
Connect PC Card
cable to adapter
Network
cabling type
?
STP
Connect UTP adapter cable
to STP connector and
connect to network
Install single
adapter as a NetWare
DOS ODI client
?
Yes
Go to Chapter 3
Figure 2-1 3C689 Adapter Installation
UTP
Connect UTP adapter cable to
network (CAU, MAU, or DAU)
No
Go to Chapter 4
2-2CHAPTER 2: INSTALLINGTHE 3C689 ADAPTER
Unpacking the Adapter
The contents of your 3C689 adapter package are listed
below. If any of these items are missing, contact your
authorized network supplier immediately.
■ TokenLink III PC Card adapter
■ UTP network cable with an RJ-45 connector
■ TokenLink III 16/4 PC Card Adapter User Guide
■ TokenDisk diskette
■ STP connector
If you need to return the adapter to 3Com, you must pack it in
the original (or equivalent) packing material, or the warranty
will be voided.
Inserting the Adapter
Before you insert the adapter, make sure that you meet the
requirements described in the Introduction. The 3C689
adapter can be inserted into a computer whether the power
is ON or OFF. Follow these steps:
1 Hold the adapter so that the PC Card connector is next to
the PC Card slot of your computer, as shown in Figure 2-2.
2 Insert the adapter into the adapter slot in the computer
and slide it in until it is firmly seated.
CAUTION: Do not force the 3C689 adapter into the slot.
Connecting the Adapter to the Cable2-3
Figure 2-2 Inserting the 3C689 Adapter
CAUTION: If you are using a Compaqâ Concertoä computer,
check the orientation of the PC Card slot before inserting the
adapter.
When the 3C689 adapter slides in easily and stops, it is
inserted correctly.
Connecting the Adapter to the Cable
Follow these instructions to connect your 3C689 adapter to
the PC Card connector on the supplied cable.
1 Connect the PC Card connector to the adapter, as shown
in Figure 2-3.
CAUTION: Use only the cable supplied with the 3C689 adapter.
2-4CHAPTER 2: INSTALLINGTHE 3C689 ADAPTER
III
Figure 2-3 Connecting the Cable to the 3C689 Adapter
2 Slide the latch on the PC Card connector forward to secure
the connector to the adapter.
Latch
When the latch slides forward easily, the cable is connected
correctly.
Connecting the 3C689 Cable to the Network
You can connect the 3C689 adapter to either UTP or STP
network ports using the supplied cable and connectors.
These connections are described in the following sections.
UTP Cable Network Connection
To connect the RJ-45 connector on the UTP cable to the
network port, see Figure 2-4.
Connecting the 3C689 Cable to the Network2-5
To network port
(CAU, MAU, or DAU)
PC Card
connector
Figure 2-4 Connecting the UTP Cable to the Network Port
STP Network Connection
Use the supplied STP connector to connect the
3C689 adapter cable to an STP port. To attach the STP
connector to the RJ-45 connector, see Figure 2-5.
To
network
port
RJ-45
connector
6' cable
STP
connector
RJ-45
connector
PC Card
connector
6' cable
Figure 2-5 Connecting the STP Connector to the Network Port
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