Compaq Evo n410c - Notebook PC, Evo n610c - Notebook PC, N610c - Compaq Evo Notebook Software Manual

b

Software Guide

Compaq Notebook Series

Document Part Number: 274037-001

July 2002

This guide includes details on power and security settings,
information about optical drives, and instructions for updating
software. In addition, this guide explains how to use the
MultiBoot, Intelligent Manageability, Compaq Diagnostics, and
Computer Setup utilities to set preferences and resolve problems.

© 2002 Compaq Information Technologies Group, L.P.

Compaq, the Compaq logo, Evo, ROMPaq, and SoftPaq are trademarks of
Compaq Information Technologies Group, L.P. in the U.S. and/or other
countries. Microsoft and Windows are trademarks of Microsoft Corporation in
the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of
Intel Corporation in the U.S. and/or other countries. All other product names
mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information is provided “as is” without warranty of any
kind and is subject to change without notice. The warranties for Compaq
products are set forth in the express limited warranty statements accompanying
such products. Nothing herein should be construed as constituting an additional
warranty.

Software Guide
First Edition July 2002
Reference Number: N410c/N610c
Document Part Number: 274037-001

Contents

1 Power

Selecting a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Understanding Standby and Hibernation . . . . . . . . . . . . . 1–2

Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Choosing Standby, Hibernation or Shutdown . . . . . . . . . 1–3

When You Leave Your Work . . . . . . . . . . . . . . . . . . 1–3

When the Power Supply Is Uncertain . . . . . . . . . . . . 1–4

When Using Infrared or Drive Media . . . . . . . . . . . . 1–4

Using the Default Power Settings . . . . . . . . . . . . . . . . . . 1–5

Turning the Notebook On or Off. . . . . . . . . . . . . . . . 1–5

Initiating or Resuming from Hibernation . . . . . . . . . 1–6

Initiating or Resuming from Standby . . . . . . . . . . . . 1–7

Using Emergency Shutdown Procedures . . . . . . . . . 1–8

Setting Power Management Options . . . . . . . . . . . . . . . . 1–9

Accessing the Power Options Window . . . . . . . . . . . 1–9

Displaying the Power Meter Icon . . . . . . . . . . . . . . . 1–9

Setting or Changing a Power Scheme . . . . . . . . . . . 1–10

Managing Low-Battery Conditions . . . . . . . . . . . . . . . . 1–11

Identifying a Low-Battery Condition . . . . . . . . . . . 1–11

Identifying a Critical Low-Battery Condition . . . . . 1–11

Displaying Battery Charge . . . . . . . . . . . . . . . . . . . 1–11

Resolving Low-Battery Conditions . . . . . . . . . . . . . . . . 1–12

When External Power Is Available . . . . . . . . . . . . . 1–12

When a Charged Battery Pack Is Available . . . . . . 1–12

When No Power Source Is Available . . . . . . . . . . . 1–12

When Notebook Cannot Resume from

Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–13

Software Guide iii

Contents

Charging a Battery Pack . . . . . . . . . . . . . . . . . . . . . 1–13

Obtaining Accurate Charge Information . . . . . . . . . 1–13

Displaying Charge Information on a

Battery Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–14

Displaying Charge Information on the Screen . . . . 1–15

Understanding Battery Calibration . . . . . . . . . . . . . . . . 1–16

Calibrating a Battery Pack. . . . . . . . . . . . . . . . . . . . 1–17

Using SpeedStep (Windows 2000 Professional Only). . 1–18

Choosing a Performance Mode . . . . . . . . . . . . . . . . 1–18

Setting SpeedStep Preferences . . . . . . . . . . . . . . . . 1–19

2 Security

Security Features Quick Reference . . . . . . . . . . . . . . . . . 2–1

Setting Preferences in Computer Setup . . . . . . . . . . . . . . 2–2

Using Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Forgetting Passwords. . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Using Compaq and Windows Passwords . . . . . . . . . 2–3

Understanding Power-On Passwords. . . . . . . . . . . . . . . . 2–4

Setting Power-On Passwords. . . . . . . . . . . . . . . . . . . 2–4

Entering Power-On Passwords . . . . . . . . . . . . . . . . . 2–5

Understanding Compaq Administrator Passwords . . . . . 2–5

Setting Compaq Administrator Passwords . . . . . . . . 2–6

Entering Compaq Administrator Passwords . . . . . . . 2–6

Understanding DriveLock . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Setting DriveLock Passwords . . . . . . . . . . . . . . . . . . 2–8

Entering Drive Lock Passwords . . . . . . . . . . . . . . . . 2–9

Changing DriveLock Settings . . . . . . . . . . . . . . . . . 2–10

Removing DriveLock Protection. . . . . . . . . . . . . . . 2–11

Disabling a Device. . . . . . . . . . . . . . . . . . . . . . . . . . 2–12

Protecting System Information . . . . . . . . . . . . . . . . . . . 2–13

Using Information Management . . . . . . . . . . . . . . . 2–13

Setting System Information Options . . . . . . . . . . . . 2–14

Connecting an Optional Cable Lock . . . . . . . . . . . . . . . 2–15

iv Software Guide

3 CD and DVD Software

Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Avoiding Hibernation and Standby . . . . . . . . . . . . . . 3–1

Copyright Warning . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Playing CDs with Windows Media Player. . . . . . . . . . . . 3–2

Playing an Audio CD. . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Playing a Video CD. . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Accessing Windows Media Player Help . . . . . . . . . . 3–3

Playing DVDs with WinDVD . . . . . . . . . . . . . . . . . . . . . 3–4

Installing WinDVD . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4

Understanding DVDs . . . . . . . . . . . . . . . . . . . . . . . . 3–5

Using DVD Region Settings . . . . . . . . . . . . . . . . . . . 3–5

Changing Region Settings . . . . . . . . . . . . . . . . . . . . . 3–6

4 Intelligent Manageability

Contents

Understanding Intelligent Manageability. . . . . . . . . . . . . 4–1

Installing Compaq Management Agent . . . . . . . . . . . . . . 4–2

Using Fault Management Alerts . . . . . . . . . . . . . . . . . . . 4–3

Identifying Fault Management Alerts . . . . . . . . . . . . 4–3

Setting Fault Management Alert Preferences . . . . . . 4–3

5 MultiBoot (Advanced Users Only)

Understanding the Default Boot Sequence . . . . . . . . . . . 5–1

Detailing the Default Boot Sequence . . . . . . . . . . . . 5–2

Enabling Devices in Computer Setup . . . . . . . . . . . . . . . 5–3

Understanding MultiBoot Results . . . . . . . . . . . . . . . 5–4

Setting MultiBoot Preferences. . . . . . . . . . . . . . . . . . 5–5

Setting a New Default Boot Sequence . . . . . . . . . . . 5–5

Setting a MultiBoot Express Prompt. . . . . . . . . . . . . 5–6

Entering MultiBoot Express Preferences . . . . . . . . . 5–7

Software Guide v

Contents

6 Setup and Diagnostic Utilities

Using Computer Setup or Diagnostics. . . . . . . . . . . . . . . 6–1

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Accessing Computer Setup . . . . . . . . . . . . . . . . . . . . 6–2

Restoring Computer Setup Defaults . . . . . . . . . . . . . 6–3

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 6–4

Selecting from the Security Menu. . . . . . . . . . . . . . . 6–5

Selecting from the Tools Menu . . . . . . . . . . . . . . . . . 6–6

Selecting from the Advanced Menu . . . . . . . . . . . . . 6–7

Using Compaq Diagnostics for Windows . . . . . . . . . . . . 6–9

Installing Compaq Diagnostics . . . . . . . . . . . . . . . . . 6–9

Using Configuration Record Scan. . . . . . . . . . . . . . 6–10

Using Diagnostics Scan . . . . . . . . . . . . . . . . . . . . . . 6–10

7 Software Updates and Restorations

Preparing to Update Software . . . . . . . . . . . . . . . . . . . . . 7–1

Obtaining the Compaq Support Software CD . . . . . . 7–2

Accessing Notebook Information . . . . . . . . . . . . . . . 7–2

Downloading Software from the Internet . . . . . . . . . . . . 7–3

Downloading System ROM. . . . . . . . . . . . . . . . . . . . 7–4

Downloading Other SoftPaqs . . . . . . . . . . . . . . . . . . 7–5

Restoring Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6

Installing a Retail Version of an Operating System. . . . . 7–7

Index

vi Software Guide

Selecting a Power Source

The notebook can run on internal power or on external power.
The following table describes the best power sources for common
tasks.

Task Power Source

1

Power

Work in most software
applications.

Charge or calibrate a battery
pack in the notebook.

Install or modify system
software.

Write to a CD

■

Charged battery pack in the
notebook

■

External power supplied through
one of the following devices:

❖

AC Adapter

❖

Optional Port Replicator or
Mobile Expansion Unit

❖

Optional Aircraft Adapter

❖

Optional Automobile Power
Adapter/Charger

External power supplied through:

■

AC Adapter

■

Optional Automobile Power
Adapter/Charger

External power supplied through the
AC Adapter.

Software Guide 1–1

Power

Understanding Standby and Hibernation

Standby and Hibernation are energy-saving features that conserve
power and reduce startup time. They can be initiated by you or by
the system. See “Using Default Power Settings” in this chapter
for details about factory settings.

Standby

Standby reduces power to system components that are not in use.
When Standby is initiated, your work is saved in random access
memory (RAM) and the screen is cleared. When you resume
from Standby, your work returns to the screen where you left off.

Hibernation

✎

Hibernation saves your work in RAM to a hibernation file on the
hard drive, then shuts down the notebook. When you resume from
Hibernation, your work returns to the screen where you left off. If
a power-on password has been set, the password must be entered
to resume from Hibernation.

You can disable Hibernation. However, if Hibernation is disabled,
the system does not automatically save your work if the notebook
reaches a critical low-battery condition, while power is on or in
Standby.

In the Power Options window, Hibernation will not be displayed
as an option if it has been disabled. Enable Hibernation in order
to select it in the Power Options window.

1–2 Software Guide

Confirming Hibernation Settings

Hibernation is enabled at the factory. To verify that Hibernation is
enabled:

■

In Windows 2000 Professional, select Start > Settings >
Control Panel > Power Options icon > Hibernate tab. Make
sure that the Enable Hibernate Support checkbox is selected.

■

In Windows XP Professional, select Start > Control Panel >
Power Options icon > Hibernate tab. Make sure that the
Enable Hibernation checkbox is selected.

Choosing Standby, Hibernation or
Shutdown

Power

When You Leave Your Work

If you plan to resume shortly: Initiating Standby clears the
screen, uses less power than leaving the notebook on, and your
work returns instantly to the screen when you resume from
Standby. Unless it has been frequently charged and discharged, a
new, fully charged battery pack can support Standby for
approximately 4 days.

If you plan to resume within 2 weeks: Initiating Hibernation
clears the screen, saves your work to the hard drive, and uses
much less power than Standby. A fully charged battery pack can
support Hibernation indefinitely, or as long as the hard drive
remains in good condition.

If the notebook will be disconnected from external power for
more than 2 weeks: Shutting down the notebook and removing

the battery pack is recommended to extend the life of the battery
pack. For details on battery pack storage, refer on this CD to the
Hardware Guide, “Battery Packs” chapter.

Software Guide 1–3

Power

When the Power Supply Is Uncertain

Compaq recommends that Hibernation remain enabled,
especially when the power supply is uncertain. Power may be
interrupted if the notebook is running on external power from an
unreliable source or on battery power from a failing battery pack.

If the power is interrupted while the notebook is in Standby, your
unsaved work may be lost. However, if power is interrupted while
the notebook is in Hibernation, your unsaved work is protected.

When Using Infrared or Drive Media

Standby and Hibernation interfere with the use of infrared
communication and drive media.

■

If the notebook is in Standby or Hibernation, an infrared
transmission cannot be initiated.

■

If Standby or Hibernation is accidentally initiated while
a drive medium (such as a diskette, disk, CD, or DVD)
is in use:

❏

Your playback may be interrupted.

❏

You may see a popup warning: “Putting the computer

into Hibernation or Standby may stop the playback. Do

you want to continue?” Select No.

❏

Resume from Hibernation or Standby by sliding the

power switch.

❏

Audio and video may resume or you may need to restart

the drive medium.

CAUTION: To prevent possible video and audio degradation and

Ä

1–4 Software Guide

loss of audio or video playback functionality, do not initiate Standby
or Hibernation while using drive media.

Using the Default Power Settings

The following tables describe the factory power settings on the
notebook. Many power settings can be changed according to the
user preference. If you want to change the default settings, see the
section “Setting Power Management Options.”

Turning the Notebook On or Off

Task Procedure Result

Power

Turn on the
notebook.

Shut down the
notebook.*

Turn off the
display if the
notebook
is closed while
power is on.

Slide the power switch.

Sliding the power

✎

switch returns the
notebook to “on”
from any power
mode: Standby,
Hibernation, or
Shutdown.

Save your work and close
all open applications. Then:

■

In Windows 2000
Professional, select

Start > Shut Down >
Shut Down, then
select the OK button.

■

In Windows XP
Professional, select

Start > Turn Off
Computer > Turn Off.

No action required. Closing the

Power/standby light
turns on.

Operating system
loads.

Power/standby light
turns off.

Operating system
shuts down.

Notebook turns off.

notebook activates
the display release
latch, which turns
off the display.

*If the system is unresponsive and you are unable to shut down the
notebook with these procedures, refer to “Using Emergency
Shutdown Procedures,” later in this chapter.

Software Guide 1–5

Power

Initiating or Resuming from Hibernation

Task Procedure Result

User-initiated
Hibernation.

System-initiated
Hibernation
(with
Hibernation
enabled).

With the notebook on, slide
the power switch.

■

In Windows 2000
Professional, select

Start > Shut Down >
Hibernate, then select
the OK button.

■

In Windows XP
Professional, select

Start > Turn Off the
Computer > Hibernate.
(If the Hibernate option
is not displayed, press
the

■

If the notebook is
attached to AC power,
the system will not
initiate Hibernation.

■

If the notebook is
running on batteries,
the system will initiate
Hibernation after 30
minutes of notebook
inactivity.

shift

key.)

Power/standby light
turns off.

Screen clears.

Power/standby light
turns off.

Screen clears.

Resume from
user-initiated or
system-initiated
Hibernation.

1–6 Software Guide

Power settings

✎

and timeouts can
be changed in the
Power Options
window.

Slide the power switch. Power/standby light

turns on.
Your work returns to

the screen.

Initiating or Resuming from Standby

Task Procedure Result

Power

User-initiated
Standby.

System-initiated
Standby.

With the notebook on,
press the Standby button.

■

In Windows 2000
Professional, select

Start > Shut Down >
Standby, then select
the OK button.

■

In Windows XP
Professional, select

Start > Turn Off the
Computer > Standby.
(If the Standby option
is not displayed, press
the

■

If the notebook is
attached to AC power,
the system will not
initiate Standby.

■

If the notebook is
running on batteries,
the system will initiate
Standby after 10
minutes of notebook
inactivity.

shift

key.)

Power/standby light
blinks.

Screen clears.

Power/standby light
blinks.

Screen clears.

Resume from
user-initiated or
system-initiated
Standby.

Software Guide 1–7

Power settings

✎

and timeouts can
be changed in the
Power Options
window.

Press the Standby button
or slide the power switch.

Power/standby light
turns on.

Your work returns to
the screen.

Power

Using Emergency Shutdown Procedures

If the notebook is unresponsive and you are unable to use normal
Windows shutdown procedures, try the following emergency
procedures:

■

Press

❏

ctrl+alt+delete.

In Windows 2000 Professional, select Shut Down. In

the What Do You Want the Computer To Do list, select

Restart or Shut Down, then select the OK button.

❏

In Windows XP Professional, select Start > Turn Off

Computer button > Turn Off.

■

If you are unable to shut down the notebook with

ctrl+alt+delete,

■

If you are unable to shut down the notebook with the power

select

switch, disconnect the notebook from external power and
remove the battery pack.

Then:

Fn+power.

1–8 Software Guide

Setting Power Management Options

Many of the default power settings, such as timeouts, alarms, and
power button settings, can be changed in the Power Options
window.

Accessing the Power Options Window

To access the Power Options window:

■

In Windows 2000 Professional, select Start > Settings >
Control Panel > Power Options icon.

■

In Windows XP Professional, select Start > Control Panel >
Power Options icon.

■

In Windows 2000 Professional or Windows XP
Professional, double-click the Power Meter icon on the

taskbar.

Power

Displaying the Power Meter Icon

The Power Meter icon is on your taskbar by default. The icon
changes shape to indicate whether the notebook is running on
battery power or external AC power. Double-click the icon to
display the Power Options window.

To show or hide the Power Meter icon on the taskbar:

1. Access the Power Options window.

2. Select the Advanced tab.

3. Select or clear the Always Show Icon on the Task Bar
check box.

4. Select the OK button.

Software Guide 1–9

Power

Setting or Changing a Power Scheme

The Power Schemes tab in the Power Options window assigns
power levels to system components. You can assign different
schemes depending on whether the notebook is running on
battery or AC Power.

Or you can set a Power Scheme that initiates Standby or turns off
the display or hard drive after a time interval (timeout) you
specify.

To set a Power Scheme, access the Power Options window >
Power Schemes tab. Select options from the lists, name the new
Power Scheme, and select Save As.

Using a Security Password

You can add a security feature that prompts you for a password
when the notebook turns on or resumes from Standby or
Hibernation.

To set a password prompt, access the Power Options window >
Advanced tab. Select the check box for Prompt For Password
When the Computer Goes Off Standby, and select OK.

For more information about using security passwords, see the
“Security” chapter, “Setting Power-On Passwords.”

1–10 Software Guide

Managing Low-Battery Conditions

Identifying a Low-Battery Condition

When a battery pack, which is the only power source available to
the notebook, reaches a low-battery condition, a warning message
appears on the screen.

To set audible low-battery alerts and other low-battery

✎

Identifying a Critical Low-Battery Condition

preferences, access the Power Options window and select the
Alarms tab.

If a low-battery condition is not resolved, the notebook enters a
critical low-battery condition, and the following can occur:

Power

■

If Hibernation is enabled, and the notebook is on or in
Standby, a warning message appears on the screen, the
notebook initiates Hibernation, and shuts down. Your
unsaved work is protected.

CAUTION: To protect your work in case of a low-battery condition,

Ä

make sure that Hibernation remains enabled.

■

If Hibernation is disabled and the notebook is on or in
Standby, a warning message appears, then the notebook shuts
down, and your unsaved work is lost.

Displaying Battery Charge

When the notebook is running on battery power, press
double-click the Power icon on the taskbar to display the power
meter and view the amount of battery power remaining in each
installed battery pack.

Fn+F8

or

Software Guide 1–11

Power

Resolving Low-Battery Conditions

When External Power Is Available

Select one of the following options:

■

Connect the notebook to an electrical outlet.

■

Dock the notebook in a Port Replicator or Mobile Expansion
Unit that is connected to external power.

■

Plug an optional Automobile Power Adapter/Charger into the
notebook and into a vehicle cigarette lighter receptacle.

■

Plug an optional Aircraft Power Adapter into the notebook
and into the in-seat power supply available on some
commercial aircraft.

An optional Aircraft Power Adapter can run the notebook but

✎

cannot charge a battery pack.

When a Charged Battery Pack Is Available

Turn off the notebook or initiate Hibernation, insert a charged
battery pack, then resume from Hibernation. For battery pack
replacement instructions, refer on this CD to the Hardware
Guide, “Battery Packs” chapter.

When No Power Source Is Available

Save your work, initiate Hibernation, then shut down the
notebook.

1–12 Software Guide

When Notebook Cannot Resume from
Hibernation

If the notebook does not have enough power to restore your work
after resuming from Hibernation:

Power

1. Press

ctrl+alt+delete

to abort the restoration.

2. Insert a charged battery pack or connect the notebook to
external power.

3. Resume from Hibernation.

Charging a Battery Pack

To charge a battery pack in the notebook, connect the notebook to
external power through:

■

An AC Adapter.

■

An optional Port Replicator or Mobile Expansion Unit.

■

An optional Automobile Power Adapter/Charger.

While the battery pack is charging, the battery light on the
notebook turns on. The light turns off when the battery pack is
fully charged.

Obtaining Accurate Charge Information

To increase the accuracy of all battery charge displays:

■

When you charge a battery pack, charge it completely.

■

Allow a battery pack to discharge to the low-battery level
through normal use before charging it.

Software Guide 1–13

Power

Displaying Charge Information on a Battery Pack

Some battery packs have a quick check feature that allows you to
monitor the battery charge when the battery pack is not inside the
system.

To display the percent of full charge remaining in a battery pack,
press the button

on the battery pack.

1

✎

Each charge level light
When pressing the button causes all five lights to turn on, the
battery pack is fully charged. If only one light is on and blinking,
the battery pack has less than a 10 percent charge remaining.

The location of battery quick check features may vary among
battery packs.

Displaying battery pack charge information

represents 20 percent of a full charge.

2

1–14 Software Guide

Displaying Charge Information on the Screen

Battery Pack Location

You can also monitor the charge in any battery pack by accessing
the battery charge display on the notebook screen. Press
double-click the Power Meter icon on the taskbar to view battery
charge information.

Battery pack locations are identified as shown in the following
table.

Battery Number Battery Pack Location

1 Notebook battery bay (primary location)

2 External Battery Pack or notebook MultiBay

If the notebook does not have an

✎

external battery pack, this location may
be a notebook MultiBay.

Fn+F8

Power

or

3 Mobile Expansion Unit MultiBay

4 Mobile Expansion Unit MultiBay

Software Guide 1–15

Power

Understanding Battery Calibration

Calibration increases the accuracy of all battery charge displays.
It should not be necessary to calibrate any battery pack
frequently, even if it is heavily used. It is not necessary to
calibrate a new battery pack before first use.

Calibrate an in-use primary MultiBay battery pack if:

■

Battery status displays seem inaccurate.

■

The battery has not been used for one month or more.

Also note the following before starting calibration:

■

A battery pack must be calibrated in the notebook. If the
calibration utility reports that a battery pack in a mobile
expansion unit needs calibration, remove the battery pack and
insert it into a notebook battery bay or MultiBay before
running the calibration utility.

■

The notebook cannot be used during calibration, but a
calibration can run overnight unattended.

■

A calibration cannot be stopped or interrupted.

■

The notebook must be connected to an AC outlet throughout
the calibration. Do not disconnect the notebook from the AC
outlet until:

❏

The utility reports that calibration is complete, and

❏

The battery light turns off.

■

A battery pack can only be calibrated if the Computer Setup
utility reports that it needs calibration.

1–16 Software Guide

Calibrating a Battery Pack

To calibrate a battery pack:

1. Connect the notebook to an AC electrical outlet.

2. Insert the battery pack into the notebook battery bay,
MultiBay, or external battery bay.

You cannot calibrate a battery pack in a Port Replicator or Mobile

✎

Expansion Unit.

3. To open Computer Setup, turn on or restart the notebook,
then press
message is displayed in the lower left of the screen.

❏

To change the language, press

as soon as the F10 = ROM Based Setup

F10

Power

F2.

✎

❏

To view navigation information, press

4. Select the Tools menu.

5. Select Battery Calibration. The calibration status of all
battery packs in the system is displayed.

6. Select a battery pack that the utility reports needs calibration,
then press

The progress of calibration is presented on the screen as a
percentage of completed charging, discharging, and recharging.

7. When the utility reports that calibration is complete, either
calibrate another battery pack or exit Computer Setup.

❏

To calibrate another battery pack, repeat the steps above.

❏

To exit Computer Setup, select File > Save Changes and
Exit, then follow the instructions on the screen.

enter.

F1.

Software Guide 1–17

Power

Using SpeedStep
(Windows 2000 Professional Only)

In Windows 2000 Professional, the Intel Pentium 4 Processor
with SpeedStep technology enables you to set the processor speed
for optimal performance or optimal power conservation.

The SpeedStep technology can also enable an automatic change
in CPU (central processing unit) speed when the power source
changes between AC power and battery power, or when notebook
use changes between active and idle.

These changes in CPU speed function independently from the
power management settings available through the operating
system. For information about using Windows power
management features, see “Setting Power Management Options”
earlier in this chapter.

In Windows XP Professional, the functions of SpeedStep

✎

technology are managed through the operating system, and no
user intervention is required.

Choosing a Performance Mode

The SpeedStep technology offers 3 preset performance modes:

■

In Maximum Performance mode, the processor runs at full
speed to provide maximum performance.

■

In Automatic mode, the processor speed increases while the
notebook is being used and decreases when the notebook is
not being used.

■

In Battery Optimized mode, the processor runs at a reduced
speed to provide an optimal balance between energy
conservation and performance. Also, the processor runs at a
greatly reduced speed to provide maximum energy
conservation.

The notebook can run in any of the performance modes while it is
operating on AC power or on battery power.

1–18 Software Guide

Setting SpeedStep Preferences

SpeedStep settings can be accessed from the SpeedStep window
or the SpeedStep icon. SpeedStep can be enabled or disabled in
Computer Setup.

If the SpeedStep window and icon are not accessible, they can be

✎

enabled in Computer Setup. To enable the window and icon
(and other settings in the SpeedStep window), see “Using
Computer Setup,” later in this chapter.

Power

Software Guide 1–19

Power

Using the SpeedStep Window

To open the SpeedStep window from the desktop, select
Start > Settings > Control Panel > Power Management icon >
Intel SpeedStep technology tab. Then set your preferences
according to the following table.

Preference Procedures

Assign a performance mode that
applies when the notebook is
running on battery power.

Assign a performance mode that
applies when the notebook is
running on AC power.

Set the notebook to remain in the
same performance mode even if
the power source changes.

Remove the SpeedStep icon from
the taskbar.

Select a performance mode
from the Running on Batteries
list, then select OK.

Select a performance mode
from the Plugged In list, then
select OK.

Select the same performance
mode from the Running on
Batteries and Plugged In lists,
then select OK.

1. Select the check box for
Remove Icon from Taskbar.

2. Select OK in the Advanced
window.

3. Select OK or Apply in the
main SpeedStep window.

1–20 Software Guide

Using the SpeedStep Icon

The SpeedStep icon on the taskbar indicates which SpeedStep
mode is active. The icon can also be used for the tasks described
in the following table.

Task Procedure

Power

Display current
performance mode.

Open the SpeedStep window. Select the icon.

Change the current
performance mode.

Using Computer Setup

Computer Setup, a non-Windows utility, includes settings to
enable or disable SpeedStep. For more information about
Computer Setup, see the “Setup and Diagnostics Utilities”
chapter.

To access the SpeedStep settings in Computer Setup:

1. Turn on or restart the notebook. Press
F10 = ROM Based Setup message is displayed in the lower
left of the screen.

❏

To change the language, press

Rest the pointer over the icon.

Right-click the icon, then select a
performance mode.

while the

F10

F2.

❏

For navigation instructions, press

2. Use the arrow keys to select Advanced > Device Options.
Under Intel SpeedStep Technology:

❏

Select Automatic to enable all SpeedStep settings in the
SpeedStep window.

❏

Select Disable to set the notebook to run in Battery
Optimized mode and disable all SpeedStep settings in the
SpeedStep window.

Software Guide 1–21

F1.

Power

3. To save your preferences, use the arrow keys to select
File > Save Changes and Exit, then follow the instructions on
the screen.

Your preferences are set as you exit Computer Setup and are
in effect when the notebook restarts.

1–22 Software Guide

Security

Security Features Quick Reference

The notebook provides the following security features that are not
available in the operating system.

To Protect Against This Risk Use This Security Feature

2

Unauthorized use of the
notebook

Unauthorized access to the
Computer Setup utility

Unauthorized access to the
contents of a hard drive

Unauthorized use of a drive, a
port, or a wireless device in the
MultiPort

Unauthorized access to the
processor serial number and
other system identification
information

Unauthorized removal of the
notebook

Power-on password

Compaq administrator password

DriveLock

Device disabling

System information management

Security cable slot (used with an
optional cable lock)

Software Guide 2–1

Security

Setting Preferences in Computer Setup

Most security preferences are set in Computer Setup. Because
Computer Setup is a non-Windows utility, it does not support the
pointing devices on your notebook. When using Computer Setup,
make selections and navigate with the keys on your notebook
keyboard instead of a pointing device.

See the “Setup and Diagnostics Utilities” chapter for details.

An external keyboard connected by USB can be used with

✎

Computer Setup only if USB legacy support is enabled. For more
information about USB, refer on this CD to the Hardware Guide,
“External Device Connections” chapter.

Using Passwords

Forgetting Passwords

Most security features use passwords. Whenever you set a
password, write down the password and store it in a secure
location away from the notebook.

■

If you forget your power-on or Compaq administrator
password, you cannot start up the notebook or resume from
Hibernation until a Compaq authorized service provider
resets the notebook. To contact a Compaq authorized service
provider, refer to the Worldwide Telephone Numbers booklet
included with the notebook.

■

If you forget your DriveLock user password but know your
DriveLock master password, you can remove DriveLock
protection from the drive. For instructions, see
“Understanding DriveLock” in this chapter.

■

If you forget both your user and master DriveLock
passwords, the hard drive is permanently unusable.

2–2 Software Guide

Using Compaq and Windows Passwords

Compaq security features and Windows operating system
security features work independently from each other. For
example, a device disabled in Computer Setup cannot be enabled
in Windows.

Also, you must use a Compaq password at a Compaq password
prompt and a Windows password at a Windows password prompt.
For example:

■

If a power-on password is set, the power-on password (not a
Windows password) must be entered when the notebook
starts up or resumes from Hibernation.

■

If you set Windows to prompt for a password before
resuming from Standby, a Windows password (not a
power-on password) must be entered to resume from
Standby.

Security

■

A Compaq administrator password and a Windows
administrator password are not interchangeable.

However, the same word or series of letters, numerals, or
slashes used for a Compaq password can also be used for
another Compaq password or as a Windows password, with
these considerations:

❏

Compaq passwords can be any combination of up to
32 letters, numbers, and slashes (/) and are not case
sensitive.

❏

Compaq passwords must be set and entered with the
same type of keys. For example, a Compaq password
set with keyboard number keys will not be recognized
if it is entered with internal keypad number keys. (For
information about the internal keypad, refer on this CD to
the Hardware Guide, “Pointing Devices and Keyboard”
chapter.)

Software Guide 2–3

Security

Understanding Power-On Passwords

A power-on password prevents unauthorized use of the notebook.
Once set, a power-on password must be entered each time the
notebook is turned on, restarted, or resumes from Hibernation or
Standby. A power-on password:

■

Does not display as it is set, entered, changed, or deleted.

■

Must be set and entered with the same keys. For example,
a power-on password set with keyboard number keys will
not be recognized if you enter it with keypad number keys.

■

Can include any combination of up to 32 letters, numbers,
and slashes (/) and is not case sensitive.

Setting Power-On Passwords

A power-on password is set, changed, or deleted in Computer
Setup.

1. To open Computer Setup, turn on or restart the notebook.
Press

while the F10 = ROM Based Setup message is

F10

displayed in the lower left of the screen.

❏

To change the language, press

❏

For navigation instructions, press

F2.

F1.

2. Use the arrow keys to select the Security menu > Power-On
Password, then press

❏

To set a power-on password, type the password in the

enter.

Then:

New Password field, then in the Verify New Password
field, then press

❏

To change a power-on password, type the current

F10.

password in the Old Password field, type the new
password in the New Password and Verify New Password
fields, then press

F10.

❏

To delete a power-on password, type the current
password in the Old Password field, then press

2–4 Software Guide

F10.

3. To save your preferences, use the arrow keys to select File >
Save Changes and Exit, then follow the instructions on the
screen.

Your preferences are set as you exit Computer Setup and are
in effect when the notebook restarts.

Entering Power-On Passwords

At the power-on password prompt, type your password (using
the same type of keys you used to set the password), then press

After 3 unsuccessful attempts to enter the password, you

enter.

must restart the notebook and try again.

Understanding Compaq Administrator

Security

Passwords

A Compaq administrator password protects the configuration
settings and system identification information in Computer Setup.
After it is set, this password must be entered to access Computer
Setup. A Compaq administrator password:

■

Is not interchangeable with a Windows administrator
password, although both can use the same word or series of
letters, numbers, or slashes.

■

Does not display as it is set, entered, changed, or deleted.

■

Must be set and entered with the same keys. For example, a
Compaq Administrator password set with keyboard number
keys will not be recognized if you enter it with internal
keypad number keys.

■

Can include any combination of up to 32 letters, numbers,
and slashes (/) and is not case sensitive.

Software Guide 2–5

Security

Setting Compaq Administrator Passwords

A Compaq Administrator password is set, changed, or deleted in
Computer Setup.

1. To open Computer Setup, turn on or restart the notebook.
Press
displayed in the lower left of the screen.

❏

❏

2. Use the arrow keys to select the Security menu > Setup
Password, then press

❏

while the F10 = ROM Based Setup message is

F10

To change the language, press

For navigation instructions, press

Then:

enter.

F2.

F1.

To set a Compaq administrator password, type your
password in the New Password and Verify New Password
fields, then press

F10.

❏

To change a Compaq administrator password, type your
current password in the Old Password field, type the new
password in the New Password and Verify New Password
fields, then press

❏

To delete a Compaq administrator password, type your

F10.

current password in the Old Password field, then
press

F10.

3. To save your preferences and exit Computer Setup, use the
arrow keys to select File > Save Changes and Exit, then
follow the instructions on the screen.

Your preferences are set as you exit Computer Setup and are
in effect when the notebook restarts.

Entering Compaq Administrator Passwords

At the Computer Setup prompt, type your password (using the
same type of keys you used to set the password), then press
After 3 unsuccessful attempts to enter the Compaq administrator
password, you must restart the notebook and try again.

enter.

2–6 Software Guide

Understanding DriveLock

CAUTION: If you forget both the DriveLock user password and master

Ä

password, the protected hard drive is permanently unusable.

DriveLock prevents unauthorized access to the contents of a
hard drive. After DriveLock protection is applied to a drive,
a password must be entered to access the drive and the drive can
be accessed only when it is inserted into the notebook.

DriveLock involves a user password and a master password:

■

A hard drive protected by DriveLock can be accessed with
either the user or the master password.

■

You can delete a user password or master password only by
removing DriveLock protection from the drive. DriveLock
protection can be removed from the drive only with the
master password.

Security

✎

■

The owner of the user password should be the day-to-day
user of the protected hard drive. The owner of the
master password may be a system administrator or the
day-to-day user.

■

A user password and a master password can be the same
word.

When you start the notebook from a hard drive protected with
DriveLock, and your power-on and DriveLock passwords are
identical, you will be prompted to enter a DriveLock password,
not a power-on password.

Software Guide 2–7

Security

Setting DriveLock Passwords

CAUTION: If you forget both the DriveLock user password and the

Ä

Ä

DriveLock master password, the protected hard drive is
permanently unusable.

CAUTION: To prevent damage to the notebook and the hard drive
and loss of work, shut down the notebook before inserting or
removing a primary hard drive. (The primary hard drive is any hard
drive used in the hard drive bay.)

To access the DriveLock settings in Computer Setup, you must
shut down, then turn on the notebook. If you open Computer
Setup from a Windows restart, DriveLock settings are not
accessible.

1. Verify that the notebook is off and not in Hibernation by
sliding the power switch. If your work returns to the screen,
shut down the notebook.

2. Insert the hard drive into the notebook (not an optional Port
Replicator or Mobile Expansion Unit).

3. To open Computer Setup, turn on (do not restart) the
notebook. Press F10

while the F10 = ROM Based Setup

message is displayed in the lower left of the screen.

❏

To change the language, press

❏

For navigation instructions, press

F2.

F1.

4. Use the arrow keys to select the Security menu > DriveLock
passwords, then press

5. Select the location of the hard drive, then press

enter.

F10.

6. Toggle the Protection field to Enable.

7. Read the warning. To continue, press

2–8 Software Guide

F10.

8. Type your user password in the New Password and Verify
New Password fields, then press

F10.

9. Type your master password in the New Password and Verify
New Password fields, then press

F10.

10. To confirm DriveLock protection on the drive you have
selected, type
press

F10.

DriveLock

in the confirmation field, then

11. To save your DriveLock settings, select File > Save Changes
and Exit, then follow the instructions on the screen.

Your preferences are set as you exit Computer Setup and are
in effect when the notebook restarts.

Entering Drive Lock Passwords

Security

1. Be sure that the drive is inserted into the notebook (not an
optional Port Replicator or Mobile Expansion Unit).

2. When prompted for a DriveLock password, type your user
or master password (using the same type of keys you used to
set the password), then press

enter.

3. After 2 attempts to enter the password correctly, you must
restart the notebook and try again.

Software Guide 2–9

Security

Changing DriveLock Settings

CAUTION: To prevent damage to the notebook and the hard drive

Ä

and loss of work, shut down the notebook before inserting or
removing a primary hard drive. (The primary hard drive is any hard
drive used in the hard drive bay.)

To access the DriveLock settings in Computer Setup, you must
shut down, then turn on the notebook. If you open Computer
Setup from a Windows restart, DriveLock settings are not
accessible.

1. Verify that the notebook is off and not in Hibernation by
sliding the power switch. If your work returns to the screen,
shut down the notebook.

2. Be sure that the protected hard drive is inserted into the
notebook (not an optional Port Replicator or Mobile
Expansion Unit).

3. To open Computer Setup, turn on (do not restart) the

while the F10 = ROM Based Setup

notebook. Press

F10

message is displayed in the lower left of the screen.

❏

To change the language, press

❏

For navigation instructions, press

F2.

F1.

4. Use the arrow keys to select the Security Menu > DriveLock
passwords, then press

enter.

5. Use the arrow keys to select the location of the hard drive,
then press

F10.

6. Use the arrow keys to select the field for the password you
want to change, type your current password in the Old
Password field, type the new password in the New Password
and Verify New Password fields, then press

F10.

2–10 Software Guide

7. To save your preferences, use arrow keys to select File > Save
Changes and Exit, then follow the instructions on the screen.

Your preferences are set as you exit Computer Setup and are
in effect when the notebook restarts.

Removing DriveLock Protection

CAUTION: To prevent damage to the notebook and the hard drive

Ä

and loss of work, shut down the notebook before inserting or
removing a primary hard drive. (The primary hard drive is any hard
drive used in the hard drive bay.)

To access the DriveLock settings in Computer Setup, you must
shut down, then turn on the notebook. If you open Computer
Setup from a Windows restart, DriveLock settings are not
accessible.

Security

1. Verify that the notebook is off and not in Hibernation by
sliding the power switch. If your work returns to the screen,
shut down the notebook.

2. Be sure that the protected hard drive is inserted into the
notebook (not an optional Port Replicator or Mobile
Expansion Unit).

3. To open Computer Setup, turn on (do not restart) the

while the F10 = ROM Based Setup

notebook. Press

F10

message is displayed in the lower left of the screen.

❏

To change the language, press

❏

For navigation instructions, press

F2.

F1.

4. Use the arrow keys to select the Security Menu > DriveLock
passwords, then press

enter.

5. Use the arrow keys to select the location of the hard drive,
then press

F10.

6. Toggle the Protection field to Disable, then press

Software Guide 2–11

F10.

Security

7. Type your master password in the Old Password field, then
press

F10.

8. To save your preference, use arrow keys to select File > Save
Changes and Exit, then follow the instructions on the screen.

Your preference is set as you exit Computer Setup and is in
effect when the notebook restarts.

Disabling a Device

From the Computer Setup Device Security menu, you can disable
or partially disable most ports and drives. For more information
about the option to disable the MultiPort
this CD to the Hardware Guide, “Pointing Devices and
Keyboard” chapter.

Fn+F2

hotkeys, refer on

1. To open Computer Setup, turn on or restart the notebook.
Press

while the F10 = ROM Based Setup message is

F10

displayed in the lower left of the screen.

❏

To change the language, press

❏

For navigation instructions, press

F2.

F1.

2. Select the Security menu > Device Security, then enter your
preferences.

❏

Settings for a DVD-ROM can be entered in the CD-ROM
field.

❏

Diskette drive settings do not apply to SuperDisk or
Zip drives.

3. To confirm your preferences, press

F10.

4. To save your preferences, select File > Save Changes and
Exit, then follow the instructions on the screen.

Your preferences are set as you exit Computer Setup and are
in effect when the notebook restarts.

2–12 Software Guide

Protecting System Information

Using Information Management

System Information Options allow you to do the following:

■

Display or enter the notebook serial number, asset tag, and
ownership tag.

■

Display or enter a battery pack serial number.

■

Display or enter a Port Replicator or Mobile Expansion Unit
serial number and asset tag.

■

Display the processor serial number.

■

Enable or disable the ability of the processor to report the
processor number to software.

Security

✎

✎

■

Specify how the notebook is to recognize multiple, identical
Port Replicators or Mobile Expansion Units.

To deny access to this system information by another user, create
a Compaq administrator password. For instructions, see “Setting
Compaq Administrator Passwords” earlier in this chapter.

To display, print, or save configuration or diagnostic information
about all system components, use the Compaq Diagnostics utility.
For instructions, see the “Setup and Diagnostics Utilities”
chapter.

Software Guide 2–13

Security

Setting System Information Options

1. To open Computer Setup, turn on or restart the notebook.

while the F10 = ROM Based Setup message is

Press
displayed in the lower left of the screen.

❏

❏

2. Access or set your preference(s) by following these
directions:

❏

❏

F10

To change the language, press

For navigation instructions, press

F2.

F1.

To view general system information, select
File menu > System Information.

To view or enter identification values for system
components, select Security menu > System IDs.

❏

To enable or disable the reporting of the processor serial
number by the processor to software, select
Advanced menu > Device Options.

❏

To specify how the notebook recognizes multiple,
identical Port Replicators or Mobile Expansion Units that
are identically equipped, select Advanced menu > Device
Options.

◆

To set the notebook to recognize the Port Replicators
or Mobile Expansion Units as a single Port
Replicator, select Disable.

◆

To set the notebook to recognize the Port Replicators
or Mobile Expansion Units individually by serial
number, select Enable.

3. To confirm the information or your preferences, press

F10.

4. To save your information or preferences, use the arrow keys
to select File > Save Changes and Exit, then follow the
instructions on the screen.

Your preferences are set as you exit Computer Setup and are
in effect when the notebook restarts.

2–14 Software Guide

Connecting an Optional Cable Lock

Loop the cable around a secure object, then insert the cable
lock
with the cable lock key

into the security cable slot on the notebook 2 and lock it

1

.

3

Security

Connecting an optional cable lock

Software Guide 2–15

CD and DVD Software

Using CDs and DVDs

This chapter provides guidelines for playing CDs and DVDs
using optical drive software. Before using any optical drive
software, Compaq recommends that you read the following
general information.

Avoiding Hibernation and Standby

If Standby or Hibernation is accidentally initiated while a drive
medium (such as a diskette, disk, CD, CD-RW, or DVD) is in use:

3

Ä

■

Your playback may be interrupted.

■

You may see a pop-up warning, “Putting the computer into
Hibernation or Standby may stop the playback. Do you want
to continue?” Select No.

Resume from Hibernation or Standby by sliding the power
switch. Audio and video may resume or you may need to restart
the drive medium.

CAUTION: To prevent possible video and audio degradation and
loss of audio or video playback functionality, do not initiate Standby
or Hibernation while using drive media.

Software Guide 3–1

CD and DVD Software

Copyright Warning

It is a criminal offense, under applicable copyright laws, to make
unauthorized copies of copyright-protected material, including
computer programs, films, broadcasts, and sound recordings.
This notebook should not be used for such purposes.

Playing CDs with Windows Media Player

Playing an Audio CD

To play an audio CD:

1. If an optical drive is not in the system, insert an optical drive
into the MultiBay of the notebook or an optional Port
Replicator or Mobile Expansion Unit.

2. Insert the audio CD into the drive, then close the tray. Wait
several seconds. Then:

❏

If autorun is enabled, Windows Media Player opens.
Proceed to step 3.

❏

If Windows Media Player does not open:

◆

In Windows 2000 Professional, select Start >
Programs > Windows Media Player.

◆

In Windows XP Professional, select Start >
All Programs > Windows Media Player.

3. Select the Play button to play the CD and the Stop button to
stop the CD.

Playing a Video CD

To play a video CD:

1. If an optical drive is not in the system, insert an optical drive
into the MultiBay of the notebook or the MultiBay of an
optional Port Replicator or Mobile Expansion Unit.

3–2 Software Guide

CD and DVD Software

2. Insert the video CD into the drive, then close the tray. Wait
several seconds. Then:

❏

If autorun is enabled, Windows Media Player opens and
the CD plays. Proceed to step 5.

❏

If the CD does not play and Windows Media Player
does not open:

◆

In Windows 2000 Professional, select Start >
Programs > Windows Media Player.

◆

In Windows XP Professional, select Start >
All Programs > Windows Media Player.

3. On the Windows Media Player menu bar, select File > Open.

4. In the Browse or Look In field, double-click the drive
containing the CD.

5. Select the folder containing the video file you want to play
and select Open.

6. To stop playing the CD, select the Stop button.

Accessing Windows Media Player Help

The Windows Media Player application is a program included
with the operating system.

To open Windows Media Player Help:

1. Insert a CD into the optical drive, then close the tray.

2. Select the Windows Media Player icon on the taskbar, or:

❏

In Windows 2000 Professional, select Start >
Programs > Windows Media Player.

❏

In Windows XP Professional, select Start >
All Programs > Windows Media Player.

3. Select Help on the menu bar.

Software Guide 3–3

CD and DVD Software

Playing DVDs with WinDVD

InterVideo WinDVD is an application that enables you to play
DVD movies. WinDVD is preloaded, but not preinstalled, on the
notebook.

Installing WinDVD

Compaq recommends that you install WinDVD from the Setup
Compaq Software icon before inserting a DVD.

Some DVDs contain third-party DVD player programs such as

✎

PCFriendly. If you insert a DVD that contains a third-party player
program before you have installed WinDVD, you are prompted to
install that third-party player program and not WinDVD. If you
prefer to install WinDVD, decline the third-party player
installation, usually by pressing No, Cancel, or Exit, then closing
the installation window.

To install WinDVD from the Setup Compaq Software icon:

■

In Windows 2000 Professional, the Setup Compaq Software
icon is on the desktop. Select Setup Compaq Software icon >
Next. Select the check box for InterVideo WinDVD. (Clear
check boxes for preloaded software you do not want to
install.)

■

In Windows XP Professional, select Start >
All Programs > Setup Compaq Software icon > Next. Select
the check box for InterVideo WinDVD. (Clear check boxes
for preloaded software you do not want to install.)

3–4 Software Guide

Understanding DVDs

In addition to the instructions in the WinDVD Player Help file,
the following tips may be helpful:

■

If your system includes an optional Port Replicator or Mobile
Expansion Unit, dock or undock the notebook before starting
a DVD (not while playing a DVD).

■

For best playback quality, save your files and close all open
applications before playing a DVD.

■

If the DVD displays a Playback Of Content From This
Region Is Not Permitted error message, stop the DVD,
change the region setting as described in the next section
of this chapter, then restart the DVD.

After you insert a DVD, a short pause is normal before autorun

✎

opens the DVD and WinDVD Player.

CD and DVD Software

Using DVD Region Settings

Most DVDs that contain copyrighted files also contain region
codes. The region codes help protect copyrights internationally.

You can play a DVD containing a region code only if the region
code on the DVD matches the region setting on your DVD drive.

If the region code on a DVD does not match the region setting on
your drive, a Playback Of Content From This Region Is Not
Permitted message is displayed when you insert the DVD. To
play the DVD, you must change the region setting on your DVD
drive.

Software Guide 3–5

CD and DVD Software

CAUTION: The region setting on your DVD drive can be changed only

Ä

5times.

■

The region setting you select the fifth time becomes the
permanent region setting on the drive.

■

The number of allowable region changes remaining on the drive
is displayed in the Remaining Times Until Permanent field in the
WinDVD window. The number in the field includes the fifth and
permanent change.

Changing Region Settings

To change the region setting on a drive medium:

1. Insert the DVD into the optical drive.

2. If the WinDVD window does not open after a short pause,
select the WinDVD Player icon on the taskbar. Or:

❏

In Windows 2000 Professional, select Start > Programs
> InterVideo > InterVideo WinDVD > WinDVD.

❏

In Windows XP Professional, select Start >
All Programs > InterVideo WinDVD > WinDVD.

3. Select the Properties icon in the lower right of the window.

4. Select the General tab.

5. Select the button for the region.

6. Select the OK button.

3–6 Software Guide

Intelligent Manageability

Understanding Intelligent Manageability

Intelligent Manageability comprises software tools that can help
you and/or your Network Administrator track, troubleshoot,
protect, and maintain the hardware and software in your network.

The Intelligent Manageability application is included with the
notebook in the QuickRestore kit on the Application Recovery CD
included with the notebook.

Intelligent Manageability uses such tools as Compaq
Management Agent, Compaq Diagnostics, and System Software
Manager to facilitate:

4

■

Asset Management, which provides detailed configuration
and diagnostic information.

■

Fault Management, which prevents, predicts, and alerts to
impending hardware problems.

■

Security Management, which protects against unauthorized
access to your work, system information, and components.

■

Configuration Management, which provides the latest
drivers, utilities, and other software. Web Agent, for example,
enables you and your Network Administrator to view
notebook configuration information using Web technology.

For information about using Compaq Diagnostics, see the “Setup
and Diagnostics Utilities” chapter. Information about other
Intelligent Manageability features used primarily by network
administrators is available on the Compaq Web site at

www.compaq.com\easydeploy

Software Guide 4–1

Intelligent Manageability

Installing Compaq Management Agent

Compaq Management Agent is provided on the Application
Recovery CD, part of the QuickRestore kit, included with the

notebook. Instructions for installing an application are included
with the CD. Instructions are provided in several, but not all,
languages.

Setting Up Compaq Management
Agent

When the notebook is restarted after installing Compaq
Management Agent:

■

Compaq Management Agent links are added to the Compaq
Information Center.

✎

■

A Compaq Management Agent icon is added to the taskbar.

To set up Compaq Management Agent or to display information
about Compaq Management Agent, including version
information, select the Compaq Management Agent icon.

To learn more about Compaq Management Agent and to access
instructions for using it, select Start > Compaq Information
Center > Intelligent Manageability.

The Compaq Information Center includes links to areas of the
Compaq Web site that provide Intelligent Manageability
information in 17 languages.

4–2 Software Guide

Intelligent Manageability

Using Fault Management Alerts

Identifying Fault Management Alerts

The notebook is preset to monitor several hardware components.
If problems are found, the following types of alerts may display:

■

The hard drive alert warns up to 72 hours in advance of
impending hard drive problems and can be set to initiate a
software backup.

■

The system temperature alert prevents critical overheating.
As the system temperature rises, this feature first adjusts fan
and CPU (central processing unit) speed, then displays an
alert, then shuts down the system if necessary.

■

The battery fault alert reports battery pack failure.

■

The memory alert issues a report when a memory board is
removed, added, or reconfigured. The report includes both
the previous and current configurations.

Setting Fault Management Alert Preferences

All alerts can be displayed on the notebook screen. When the
notebook is connected to a network that includes a network
console, all alerts can also be reported to the network console.

Alert preferences are set in the Alert Properties window.

■

To access Alert Properties, select the Compaq Management
Agent icon in the taskbar.

■

For Help, select the Help button in Alert Properties.

For information about setting alerts in a networked environment,
select Start > Compaq Information Center > Intelligent
Manageability, then search for Configuring Compaq
Management Agent.

Software Guide 4–3

5

MultiBoot (Advanced Users Only)

A bootable medium or network interface card (NIC) contains files
needed by the notebook to start up and operate properly. The
MultiBoot utility, disabled by default, allows you to identify the
devices, and control the sequence in which the system will
attempt to boot those devices, to start up your notebook.

Bootable devices include optical drive discs such as CDs or
DVDs; bootable diskettes, SuperDisks, and Zip disks; or a
network interface card (NIC).

Some devices, including USB devices and the network interface

✎

card (NIC), must be enabled in Computer Setup before they can
be included in the boot sequence. (See “Enabling Devices in
Computer Setup” in this chapter.)

Understanding the Default Boot Sequence

By default, when more than one bootable device is in the system,
the notebook chooses the startup device by searching enabled
devices and locations in a predetermined sequence. (See
“Detailing the Default Boot Sequence” in this chapter.)

On every boot, the system will look for bootable drive A devices
first. If it fails to find a bootable drive A device, it will search for
bootable C drive devices. Drive A devices include CD-ROM,
diskette, and SuperDisk. Drive C devices include CD-ROM and
hard drive.

The hard drive can only boot as drive C. The network interface
card (NIC) does not have a drive letter assigned to it.

Software Guide 5–1

MultiBoot (Advanced Users Only)

An optical drive device (CD-ROM) can boot either as drive A or

✎

drive C, depending on the format of the CD. Most bootable CDs
boot as drive A. If you have a CD that boots as the C drive, the
system will boot the diskette drive before the CD.

You can change the sequence in which the notebook searches for
a startup device by enabling MultiBoot and entering a new startup
sequence, or boot order. Or, you can use MultiBoot Express to set
the notebook to prompt you for a startup location each time the
notebook is started or restarted.

Detailing the Default Boot Sequence

By default, the notebook selects the startup device by searching
enabled locations in a predetermined sequence.

The notebook searches only once, in the order below, for a device
containing a medium that can boot as drive A. If the device it
finds does not contain a medium that can boot as drive A, the
notebook begins a search for a device containing a medium that
can boot as drive C.

The list below describes the order in which drive numbers are
assigned. (The actual startup sequence varies by configuration.)

Sequence for devices that boot as drive A:

1. Optical drive in a Port Replicator MultiBay or connected by
USB that contains a disc that boots as drive A.

2. Optical drive in the notebook or Mobile Expansion Unit
(MEU) MultiBay that contains a disc that boots as drive A.

3. Diskette drive in a Port Replicator MultiBay or connected
by USB.

4. Diskette drive in a notebook or MEU MultiBay.

5. SuperDisk drive in a notebook MultiBay.

5–2 Software Guide

✎

MultiBoot (Advanced Users Only)

Sequence for devices that boot as drive C:

1. Optical drive in a Port Replicator MultiBay or connected by
USB that contains a disc that boots as drive C.

2. Optical drive in the notebook or MEU MultiBay that contains
a disc that boots as drive C.

3. Hard drive in the notebook hard drive bay.

4. Hard drive in the notebook or MEU MultiBay.

5. Hard drive in a Port Replicator MultiBay or connected
by USB.

6. NIC.

Since no drive letter is associated with the NIC, changing the boot
order of a NIC does not affect drive letters of the other devices.

Enabling Devices in Computer Setup

The notebook can only start up from a USB device or the NIC
(network interface card) if it has been enabled for inclusion in
MultiBoot.

To enable a device or location for inclusion in MultiBoot:

1. To open Computer Setup, turn on or restart the notebook,
then press
displayed in the lower left of the screen.

❏

To change the language, press

❏

For navigation instructions, press

while the F10 = ROM Based Setup message is

F10

F2.

F1.

Software Guide 5–3

MultiBoot (Advanced Users Only)

2. Use the arrow keys to select the Advanced menu > Device
Options.

❏

To enable bootable media in USB drives or in drives
inserted into a Port Replicator, select Enable USB legacy
support.

❏

To enable a NIC, select Internal Network adapter boot.

3. To save your preferences and exit Computer Setup, use the
arrow keys to select File > Save Changes and Exit, then
follow the instructions on the screen.

Your preferences are set as you exit Computer Setup and are
in effect when the notebook restarts.

To connect a NIC to a PXE (Preboot eXecution Environment) or

✎

RPL (Remote Program Load) server during startup without using
MultiBoot, quickly press
message appears briefly in the lower right corner of the screen.

when the Network Service Boot

F12

Understanding MultiBoot Results

Before changing the startup sequence, consider the following:

■

When the notebook restarts after changing the boot order,
it considers only the first device of each drive type when
searching for a startup device.

For example, the notebook includes two diskette drives, such
as a USB diskette and a notebook diskette drive. In the
default boot sequence, the USB diskette comes before the
MultiBay diskette. But if the system fails to boot to the USB
diskette (either because it does not contain a diskette or
because the diskette is not bootable) it does not try the
MultiBay diskette drive. Instead, it tries the first hard drive
device present in the system.

5–4 Software Guide

MultiBoot (Advanced Users Only)

■

Changing the boot sequence also changes the logical drive
designations. For example, if you start up from a hard drive in
the notebook MultiBay, that hard drive becomes drive C, and
a hard drive in the hard drive bay becomes drive D.

■

Starting up from a NIC does not affect logical drive
designations since no drive letter is associated with the NIC.

■

Drives in a Port Replicator are treated like external USB
devices in the boot sequence and must be enabled in F10
Computer Setup.

■

Drives in a Mobile Expansion Unit are treated like notebook
MultiBay devices, and no additional steps are required to
include them in a boot sequence.

Setting MultiBoot Preferences

There are two ways to use MultiBoot:

■

Set a new default boot sequence the notebook uses each time
it starts up.

■

Use variable boot sequences using MultiBoot Express. This
feature prompts you for a startup device each time it is started
or restarted.

Setting a New Default Boot Sequence

To set a startup sequence that the notebook will use each time it is
started or restarted:

1. Restart the notebook, then press
Based Setup message is displayed in the lower left of the
screen.

❏

To change the language, press

❏

For navigation instructions, press

while the F10 = ROM

F10

F2.

F1.

2. Use the arrow keys to select Advanced > Boot Options, then
press

Software Guide 5–5

enter.

MultiBoot (Advanced Users Only)

3. Toggle the MultiBoot field to Enable.

4. Toggle the Boot Order fields to the boot sequence that you
prefer.

5. To save your preferences and exit Computer Setup, use the
arrow keys to select File > Save Changes and Exit, then
follow the instructions on the screen.

Your preferences are set as you exit Computer Setup and are
in effect when the notebook restarts.

Setting a MultiBoot Express Prompt

To set the notebook to display the MultiBoot startup location
menu each time it is started or restarted:

1. Restart the notebook, then press

while the F10 = ROM

F10

Based Setup message is displayed in the lower left of the
screen.

❏

To change the language, press

❏

For navigation instructions, press

F2.

F1.

2. Use the arrow keys to select Advanced > Boot Options, then
press

enter.

3. In the Express Boot Popup Delay (Sec) field, select the
amount of time in seconds that you want the notebook to
display the startup location menu before it defaults to the
current MultiBoot setting. (When 0 is selected, the Express
Boot startup location menu is not displayed.)

4. To save your settings and exit Computer Setup, use the arrow
keys to select File > Save Changes and Exit, then follow the
instructions on the screen.

The new settings are saved when you exit Computer Setup.
Changes will be in effect when the notebook restarts.

5–6 Software Guide

MultiBoot (Advanced Users Only)

Entering MultiBoot Express Preferences

When the Express Boot Menu is displayed during startup:

■

To specify a startup location from the Express Boot menu,
select your preference within the timeout, then press

■

To prevent the notebook from defaulting to the current
MultiBoot setting, press any key within the timeout. The
notebook will not start up until you select a startup location
and press

■

To allow the notebook to start up according to the current
MultiBoot setting, wait for the timeout to expire.

enter.

enter.

Software Guide 5–7

Setup and Diagnostic Utilities

Using Computer Setup or Diagnostics

The notebook features two Compaq system management utilities:

■

Computer Setup is a system information and customization
utility that can be used even when the operating system is not
working or will not load. This utility includes settings that are
not available in Windows.

■

Compaq Diagnostics for Windows is a system information
and diagnostic utility that is used within your Windows
operating system. Use this utility to:

6

❏

Compare the notebook configuration at the time Compaq
Diagnostics was installed to interim or current
configurations.

❏

Display and print system information.

❏

Test system components.

❏

Troubleshoot a device configuration problem.

Software Guide 6–1

Setup and Diagnostic Utilities

Using Computer Setup

Computer Setup is a preinstalled, ROM-based utility that can be
used even when the operating system is not working or will not
load. If the operating system is working, the notebook will restart
the operating system after you exit Computer Setup.

Because Computer Setup is a non-Windows utility, it does not
support the pointing devices on your notebook. When using
Computer Setup, make selections and navigate with the keys on
your notebook keyboard instead of a pointing device.

An external keyboard connected by USB can be used in

✎

Computer Setup only if USB legacy support is enabled. For more
information about USB, refer on this CD to the Hardware Guide,
“External Device Connections” chapter.

The menu tables later in this section provide an overview of
Computer Setup options.

Accessing Computer Setup

The information and settings in Computer Setup are accessed
from the File, Security, Tools, and Advanced menus:

1. To open Computer Setup, turn on or restart the notebook.
Press
displayed in the lower left of the screen.

❏

❏

❏

2. Select the File, Security, Tools, or Advanced menu.

while the F10 = ROM Based Setup message is

F10

To change the language, press

To view navigation information, press

To return to the Computer Setup menu, press

F2.

F1.

esc.

6–2 Software Guide

Setup and Diagnostic Utilities

3. To exit Computer Setup:

❏

To exit without saving any of the settings you may have
entered, use the arrow keys to select File > Ignore
Changes and Exit, then follow the instructions on the
screen.

❏

To exit and save all the settings you have entered, use the
arrow keys to select File > Save Changes and Exit, then
follow the instructions on the screen.

Your preferences are set as you exit Computer Setup and
are in effect when the notebook restarts.

Restoring Computer Setup Defaults

To return all settings in Computer Setup to the values that were
set at the factory:

1. To open Computer Setup, turn on or restart the notebook.
Press

while the F10 = ROM Based Setup message is

F10

displayed in the lower left of the screen.

❏

To change the language, press

❏

To view navigation information, press

F2.

F1.

2. Use the arrow keys to select File > Restore defaults.

3. Select the Restore Defaults check box.

4. To confirm the restoration, press

F10.

5. Select File > Save Changes and Exit, then follow the
instructions on the screen.

When the computer restarts, the factory settings are restored, and
any identification information you may have entered is saved.

Software Guide 6–3

Setup and Diagnostic Utilities

Selecting from the File Menu

Select To Do This

System information

Save to floppy Save system configuration settings to a

Restore from floppy Restore system configuration settings

Restore defaults Replace configuration settings in

Ignore changes and exit Cancel changes entered during the

■

View identification information about
the notebook, a Port Replicator or
Mobile Expansion Unit, and any
battery packs in the system.

■

View specification information about
the processor, memory and cache
size, and system ROM.

diskette.

from a diskette.

Computer Setup with factory default
settings. (Identification information is
retained.)

current session, then exit and restart the
notebook.

Save changes and exit Save changes entered during the current

session, then exit and restart the
notebook. The changes you save are in
effect when the notebook restarts.

6–4 Software Guide

Setup and Diagnostic Utilities

Selecting from the Security Menu

.

Select To Do This

Administrator password Enter, change, or delete a Compaq

administrator password.

Power-on password Enter, change, or delete a power-on

password.

DriveLock passwords Enable/disable DriveLock; change a

DriveLock User or Master password.

Drive Lock Settings are

✎

accessible only when you enter
Computer Setup by turning on
(not restarting) the notebook.

Device security Enable/disable

■

Ports or diskette drives*

■

CD-ROM or diskette startup

†

■

Diskette write*

■

MultiPort

Fn+F2

hotkeys

System IDs Enter user-defined identification values.

*Not applicable to SuperDisk or Zip drives.

†

Settings for a DVD-ROM or CD-RW can be entered in the CD-ROM field.

Software Guide 6–5

Setup and Diagnostic Utilities

Selecting from the Tools Menu

Select To Do This

Battery Calibration Checks the calibration of a battery pack in

the computer and allows you to select a
battery pack in the computer to calibrate.

A battery pack must be

✎

calibrated in the notebook. If the
calibration utility reports that a
battery pack in a Port Replicator
or Mobile Expansion Unit needs
calibration, remove the battery
pack and insert it into a notebook
battery bay or MultiBay before
running the calibration utility.

HDD Self Test Options Run a quick or comprehensive self test on

any hard drive in the system.

6–6 Software Guide

Setup and Diagnostic Utilities

Selecting from the Advanced Menu

Select To Do This

Language (or press

) Change the Computer Setup language.

F2

Boot Options Enable/disable:

■

QuickBoot, which starts the notebook
more quickly by eliminating some
startup tests. (If you suspect a
memory failure and want to test
memory automatically during startup,
disable QuickBoot.)

■

MultiBoot, which sets a startup
sequence that can include most
bootable devices and media in the
system. For details, see the
“MultiBoot” chapter.

Device Options

■

Enable/disable Num lock mode at
startup.

■

Enable/disable multiple standard
pointing devices at startup. (To set the
notebook to support only a single,
usually nonstandard, pointing device
at startup, select Disable.)

■

Select a parallel port mode: EPP
(Enhanced Parallel Port), standard,
bidirectional, or ECP (Enhanced
Capabilities Port).

continued

Software Guide 6–7

Setup and Diagnostic Utilities

Selecting from the Advanced Menu,

Select To Do This

Device Options

(continued)

■

Enable/disable USB legacy support
for a USB keyboard, mouse, and
hubs. When USB legacy support is
enabled:

❖

A USB keyboard, mouse, and
hubs work even when a Windows
operating system is not loaded.

❖

The notebook can start from a
bootable hard drive, diskette
drive diskette, SuperDisk drive
disk, or CD-ROM, CD-RW, or
DVD inserted into a drive
connected by USB to the
notebook or an optional Port
Replicator or Mobile Expansion
Unit.

■

Enable/disable all settings in the
SpeedStep window. (When Disable
is selected, the notebook runs in
Battery Optimized mode.)

continued

■

Specify how the notebook recognizes
multiple identical Port Replicators or
Mobile Expansion Units that are
identically equipped. (Select Disable
to recognize the Port Replicator or
Mobile Expansion Unit as a single
port replicator. Select Enable to
recognize a Port Replicator or Mobile
Expansion Unit individually, by serial
number.)

■

Enable/disable the reporting of the
processor serial number by the
processor to the software.

■

Enable/disable inclusion of an internal
peripheral interconnect (PCI) Network
Interface Card (NIC) in MultiBoot.

6–8 Software Guide

Setup and Diagnostic Utilities

Using Compaq Diagnostics for Windows

The Compaq Diagnostics utility includes 2 system scans:

■

Compaq Configuration Record compares the notebook
configuration at the time Compaq Diagnostics was installed
to interim or current configurations.

■

Compaq Diagnostics provides more complete information
about your current configuration as well as options for testing
components.

Both Compaq Diagnostics scans are designed to report on
Compaq components. If non-Compaq components are scanned,
the results may be inconclusive.

Installing Compaq Diagnostics

The notebook ships with the Compaq Diagnostics utility
preloaded, but not preinstalled.

To install Compaq Diagnostics:

■

In Windows 2000 Professional, the Setup Compaq Software
icon is on the desktop. Select Setup Compaq Software icon >
Next. Select the check box for Compaq Diagnostics for
Windows. (Clear check boxes for preloaded software you
do not want to install.)

■

In Windows XP Professional, select Start > All Programs >
Setup Compaq Software icon > Next. Select the checkbox for
Compaq Diagnostics for Windows. (Clear check boxes for
preloaded software you do not want to install.)

Software Guide 6–9

Setup and Diagnostic Utilities

Using Configuration Record Scan

The Compaq Configuration Record scan compares the notebook
configuration at the time the Compaq Diagnostics utility was
installed to interim or current configurations.

1. To run the Compaq Configuration Record scan:

❏

In Windows 2000 Professional, select Start > Settings >
Control Panel > Compaq Configuration Record.

❏

In Windows XP Professional, select Start >
All Programs > Compaq Configuration Record.

When the scan on the progress bar is complete, a window
displays both the original configuration (at the time Compaq
Diagnostics was installed) and your current configuration.

2. To save the displayed information or view additional
information, such as interim configurations, select the Help
button on the menu bar, then follow the instructions on the
screen. The Help button icon is a question mark.

3. To exit the Compaq Configuration Record scan, select
File > Exit.

Using Diagnostics Scan

When you run the Compaq Diagnostics scan, all system
components are scanned before the Compaq Diagnostics window
opens.

You can display more or less information from anywhere within
Compaq Diagnostics by selecting Level on the menu bar.

6–10 Software Guide

Obtaining Configuration Information

1. To run the Compaq Diagnostics scan:

❏

In Windows 2000 Professional, select Start > Settings >
Control Panel > Compaq Diagnostics.

❏

In Windows XP Professional, select Start >
All Programs > Compaq Diagnostics.

2. Select Categories, then select a category from the list to view
the information.

❏

To save the information, select File > Save As.

❏

To print the information, select File > Print.

3. To close Compaq Diagnostics, select File > Exit.

Setup and Diagnostic Utilities

Obtaining Diagnostic Test Information

1. To obtain diagnostic test information:

❏

In Windows 2000 Professional, select Start > Settings >
Control Panel > Compaq Diagnostics.

❏

In Windows XP Professional, select Start >
All Programs > Compaq Diagnostics.

2. Select the Test tab.

3. In the scroll box, select the category or device you want
to test.

4. Select a test type:

❏

Quick Test runs a quick, general test on each device in a
selected category.

❏

Complete Test performs maximum testing on each device
in a selected category.

❏

Custom Test performs maximum testing on a
selected device.

Software Guide 6–11

Setup and Diagnostic Utilities

◆

To run all tests for your selected device, select the
Check All button.

◆

To run only the tests you select, select the Uncheck
All button, then select the check box for each test you
want to run.

5. Select a test mode:

❏

Interactive Mode provides maximum control over the
testing process. You determine whether the test has been
passed or failed. You may be prompted to insert or
remove devices.

❏

Unattended Mode does not display prompts. If errors are
found, they are displayed when testing is complete.

6. Select the Begin Testing button.

7. To view a test report after a test has run, select a tab:

❏

The Status tab summarizes the tests that have been run,
passed, and failed during the current testing session.

❏

The Log tab lists the tests that have been run on the
system, the number of times each test has run, the
number of errors found on each test, and the total run
time of each test.

❏

The Error tab lists all errors found on the notebook with
their error codes.

8. To save a test report:

❏

Select the Log tab Save button to save a Log tab report.

❏

Select the Error tab Save button to save an Error tab
report.

9. To print a test report:

❏

If the report is on the Log tab, select File > Save As, then
print the file from your folder.

❏

If the report is on the Error tab, select the Error tab Print
button.

6–12 Software Guide

Software Updates and

Restorations

Preparing to Update Software

For optimal notebook performance and to make sure your
notebook remains compatible with changing technologies,
Compaq recommends that you install the latest versions of
Compaq software as they become available.

To update Compaq software:

1. Prepare for any update by identifying your notebook type,
series or family, and model. Prepare for a system ROM
update by identifying the ROM versions currently installed
on the notebook.

7

2. Access the updates on your local Compaq Web site or the
Compaq Support Software CD.

3. Download and install the updates.

The notebook system ROM (Read Only Memory) stores the

✎

✎

Software Guide 7–1

BIOS (Basic Input Output System). The BIOS determines how
the notebook hardware interacts with the operating system and
external devices and also supports such notebook services as time
and date.

If your notebook connects to a network, Compaq recommends
that you consult with your Network Administrator before
installing any software updates, especially system ROM updates.

Software Updates and Restorations

Obtaining the Compaq Support Software CD

The Compaq Support Software CD provides the latest Compaq
software and instructions for installing and using it. The CD
includes device drivers, ROM updates, and utilities.

To purchase the current Compaq Support Software CD or a
subscription that provides both the current version and future
versions of the CD, refer to the Worldwide Telephone Numbers
booklet, included with the notebook, to contact a Compaq
authorized dealer, reseller, or service provider.

Accessing Notebook Information

To access the updates for your notebook, the following
information will be needed:

■

The product category is Notebook.

■

The product family name and series number are printed in the
lower left corner of the display bezel.

■

More complete model information is provided on the serial
number label on the bottom of the notebook.

To determine whether available ROM updates contain later ROM
versions than those currently installed on the notebook, you will
need to know the version of the system ROM currently installed.

ROM version information can be displayed in Compaq Computer
Setup.

7–2 Software Guide

Software Updates and Restorations

Displaying ROM Information in Computer Setup

Computer Setup is a non-Windows utility. For general
information about using Computer Setup, see the “Setup and
Diagnostics Utilities” chapter.

To display ROM information in Computer Setup:

1. To open Computer Setup, turn on or restart the notebook.

while the F10 = ROM Based Setup message is

Press
displayed in the lower left of the screen.

❏

❏

2. Select the File menu > System Information. The system ROM
information is displayed.

F10

To change the language, press

F2.

For navigation instructions, press

F1.

3. To exit Computer Setup without changing any settings, use
the arrow keys to select File > Ignore Changes and Exit, then
follow the instructions on the screen. After Computer Setup
closes, the notebook restarts in Windows.

Downloading Software from the Internet

Most software at the Compaq Web site is packaged in a
compressed file called a SoftPaq™. Some ROM updates may be
packaged in a compressed file called a ROMPaq™. Other ROM
updates may be provided as a CPQFlash SoftPaq.

Most download packages contain a file named Readme.txt. A
Readme.txt file contains information regarding installing and
troubleshooting the file. The Readme.txt files included with
ROMPaqs are English only.

Software Guide 7–3

Software Updates and Restorations

Downloading System ROM

CAUTION: To prevent an unsuccessful installation, download and install

Ä

the system ROM only while the notebook is connected to reliable
external power using the AC Adapter. Do not download or install a
system ROM while the notebook is running on battery power, docked
in an optional Port Replicator or Mobile Expansion Unit, or connected
to an optional power source. During the download and installation:

■

Do not unplug the notebook from the electrical outlet.

■

Do not shut down the notebook.

■

Do not remove or insert a drive.

To download and install a system ROM:

1. Access the page at the Compaq Web site that provides
software for your notebook. For home and small office
products or corporate products, visit:

http://www.compaq.com/support

2. Follow the instructions on the screen to locate the system
ROM you want to download.

3. At the download area:

a. Write down the information (date and name) of any

update that is later than the system ROM currently
installed on your notebook.

b. Select the software you want and follow the downloading

instructions on the Web page.

4. When the download is complete, open Windows Explorer.

5. In Windows Explorer, select My Computer > the hard drive
designation (usually, drive C) > Compaq.

6. In the Compaq folder, select the name or number of the
software package containing the system ROM update. The
system ROM installation begins.

7–4 Software Guide

Software Updates and Restorations

7. To complete the installation, follow the instructions on the
screen.

After a message on the screen reports a successful installation,

✎

you can delete the download package from the Compaq folder.

Downloading Other SoftPaqs

To update other SoftPaqs:

1. Access the page at the Compaq Web site that provides
software for your notebook.

http://www.compaq.com/support

2. Follow the instructions on the screen to find the software you
want to update.

✎

3. At the download area, select the software you want and
follow the downloading instructions on the Web page.

4. When the download is complete, open Windows Explorer.

5. In Windows Explorer, select My Computer > the hard drive
designation (usually, drive C) > Compaq.

6. In the Compaq folder, select the name or number of the
software package containing the update.

7. Select the file that includes an .exe extension, for example,
Filename.exe. The installation begins.

8. To complete the installation, follow the instructions on the
screen.

After a message on the screen reports a successful installation,
you can delete the download package from the Compaq folder.

Software Guide 7–5

Software Updates and Restorations

Restoring Software

The QuickRestore kit included with the notebook provides all the
software that shipped preinstalled or preloaded on your notebook
and instructions for restoring it.

You can use QuickRestore to install or reinstall individual
software items, such as applications, or to restore the entire
notebook factory image. The factory image is the original
software on your notebook when it was shipped.

When you restore to the factory image:

■

The notebook reverts to the original factory settings.

■

Software you installed after the initial software setup,
including drivers, applications, or utilities, will be erased.

For information about using a QuickRestore CD to start up the
notebook, refer to the documentation included with the
QuickRestore kit.

Ä

CAUTION: To prevent an unsuccessful restoration, use
only while the notebook is connected to reliable external power using the
AC Adapter. Do not use
battery power, docked in an optional Port Replicator or Mobile Expansion
Unit, or connected to an optional power source. During a restoration or
installation:

■

Do not unplug the notebook from the electrical outlet.

■

Do not shut down the notebook.

■

Do not remove or insert a drive.

QuickRestore

while the notebook is running on

QuickRestore

7–6 Software Guide

Software Updates and Restorations

Installing a Retail Version of an Operating
System

A Windows operating system provided on the notebook or on a
QuickRestore CD is enhanced by Compaq. The Compaq
enhancements add power and security features and provide
supplementary support for external devices such as drives and
PC Cards.

CAUTION: Replacing an operating system enhanced by Compaq

Ä

with a retail version of an operating system will result in the loss of
all Compaq enhancements. In some cases, the loss of these
enhancements may result in an unresponsive system. In other
cases, complete USB support may become unavailable.

Software Guide 7–7

Index

A

AC Adapter 1–1
administrator password,

Compaq. See Compaq
administrator password

administrator password,

Windows

Aircraft Adapter (optional)

1–1

Automobile Power

Adapter/Charger (optional)
1–1

2–3

B

battery

Battery Quick Check,

defined
charging
monitoring the charge

battery charge level displays

defined
increasing accuracy
interpreting
on-screen access

battery packs

calibration of
when to use
See also Hibernation;

power; Standby

1–14

1–13

1–14

1–15

1–1

1–1

1–15

1–14

1–13

C

cable lock (optional) 2–15

3–2

2–3

6–10

1–1

3–3

7–6

2–12

1–13

calibration, battery
CD

accessing Windows Media

Player help files

Compaq Support Software

7–2

CD

disabling drive for
playing audio
QuickRestore kit
software, Windows Media

2–6

3–2

2–6

2–6

2–6

2–5

2–2

6–9

Player

Central Processing Unit. See

CPU (Central Processing

Unit)
charging a battery pack
Compaq administrator

password

changing
combining with other

passwords
deleting
entering
features
forgetting
setting

Compaq Configuration Record

described
procedures

Software Guide Index–1

Index

See also Compaq

Diagnostics

Compaq Diagnostics

2–12

6–9

6–1

6–4

6–1

6–2

6–2

6–5

6–9

6–7

6–3

6–10

2–2

6–2

7–3

7–1

described
displaying configuration

information with
scans described
when to use
See also Compaq

Configuration Record

Compaq Support Software CD

7–2

Compaq telephone numbers

Worldwide Telephone

Numbers booklet

Compaq Web site

updating software from

Computer Setup

Advanced menu
changing language in
described
displaying ROM

information with
enabling/disabling devices

with
File menu
navigation in
procedures
protecting with password

2–5
restoring defaults
Security menu

setting Compaq

administrator password

6–6

6–1

7–3

2–5

2–7

5–1

2–4

1–21

4–3

1–18

1–12

preferences in

setting DriveLock

preferences in

setting MultiBoot

preferences in

setting power-on password

preferences in

setting SpeedStep

preferences in
Tools menu
USB legacy support
when to use

configuration information,

6–10

6–11

1–11

displaying

conserving power. See power

conservation
CPQFlash file
CPU (Central Processing Unit)

displaying information

about, in Compaq
Configuration Record
6–10

Intelligent Manageability

protection for
setting speed of
testing

critical low battery conditions,

identifying

See also low battery

conditions

critical low-battery condition

restoring from

6–2

Index–2 Software Guide

Index

D

device enabling/disabling

2–12

diagnostics utility. See

Compaq Diagnostics

disk, diskette

1–5

3–5

2–12

2–3

2–12

2–10

disabling drive for
display, turning off
drive designations

2–7

2–10

5–4

3–2

2–7

2–9

changing

displaying
DriveLock

accessing a

DriveLock-protected

hard drive
features
passwords, changing
passwords, combining with

other passwords
passwords, entering
passwords, forgetting
passwords, master and user

described
protecting hard drive with

2–7
removing DriveLock

protection from a hard

drive

DVD

disabling drive for
docking and undocking

while playing

2–10

2–2

playing
See also WinDVD

3–4

E

emergency shutdown

6–12

1–8

3–5

procedures

error message

"Playback of Content From

this Region..."

Compaq Diagnostics error

tab

F

4–3

family, identifying notebook

7–2

Fault Management alerts

H

hard drive, protecting with

DriveLock

Hibernation

aborting
avoiding while using drive

media

critical low-battery

condition
default settings
described
initiating
resuming from
setting preferences
when to use

hotkeys

disabling MultiPort

2–8

1–13

3–1

1–11

1–2

1–6, 1–7

1–2

1–6, 1–7

1–13

1–9

2–12

Software Guide Index–3

Index

I

infrared

4–1

2–12

disabling

Intelligent Manageability

fault management alerts

4–3

features

InterVideo WinDVD. See

WinDVD

K

keyboard, external (optional)

6–2

L

language, changing in

1–8

1–11

2–12

1–13

7–6

Computer Setup

locked system

emergency shutdown

procedures

reinstalling software

logical drive designations. See

drive designations

low battery conditions

identifying
resolving with external

power

resuming from Hibernation

1–13

low-battery conditions

resolving
restoring from

1–12

1–12

M

Mobile Expansion Unit

(optional)

as power source
docking or undocking

before starting DVD
recognition settings
See also Port Replicator

(optional)

model, identifying notebook

7–2
modes, SpeedStep
MultiBoot

defined
setting preferences

5–5

5–1

5–1

N

network

connecting to PXE or RPL

server at startup

enabling internal NIC for

MultiBoot
Network Service Boot
notebook model, family, type

7–2

O

operating system

installing retail version of

7–7

reinstalling

optical disc. See CD; DVD

5–4

7–6

1–1

1–18

5–4

2–13

5–4

5–4

3–5

,

Index–4 Software Guide

Index

P

passwords

3–4

1–1

1–9

1–2

2–2

2–4

2–3

1–2

1–18

1–1

1–5

1–5

1–18

2–13

1–10

1–9

combining
forgetting
using Compaq and

Windows passwords
1–10

See also Compaq

administrator password;
DriveLock; power-on

password
PCFriendly
Port Replicator (optional)

as power source
docking or undocking

before starting DVD

recognition settings
See also Mobile Expansion

Unit (optional)
power

controls, using
default settings
scheme (Windows)
setting preferences
sources
SpeedStep (Windows 2000

Professional)

switch, default functions

1–5
power conservation

Hibernation
settings
SpeedStep
Standby

power-on password

changing

3–5

combining with other

2–4

2–5

2–4

2–4

2–2

2–3

5–4

passwords
deleting
entering
features
forgetting
setting

processor. See CPU (Central

Processing Unit)

PXE (Preboot eXecution

Environment) protocol

Q

QuickRestore kit

restoring software

7–6

R

reset procedures (emergency

2–12

1–8

2–2

2–15

shutdown procedures)
resetting the notebook
ROM. See system ROM (Read

Only Memory)
ROMPaq

defined
downloading and installing

7–4

RPL (Remote Program Load)

protocol

S

scans, system 6–9
security cable slot
security features

cable lock (optional)
Compaq administrator

password

device disabling

7–3

5–4

2–5

2–15

Software Guide Index–5

Index

DriveLock 2–8
passwords, combining

Compaq and Windows

7–6

7–3

7–6

7–3

7–3

2–3

7–3

7–2

2–4

2–1

2–2

7–2

passwords
passwords, forgetting
power-on password
Quick Reference to

series, identifying notebook

7–2

shutting down the notebook

1–5, 1–8
SoftPaq
software

reinstalling
restoring

See also individual titles;

software updates

Compaq Support Software

CPQFlash file
determining current

determining notebook

identifying software

ROMPaq
SoftPaq
summary of procedures

7–3

software updates

CD subscription

version of system ROM
7–2

model, family, type

packages

7–1

updating system ROM

1–18

1–11

1–2
1–8

7–2

7–3

1–9

7–6

from Internet

SpeedStep (Windows 2000

Professional)

Standby

avoiding while using drive

media

critical low-battery

condition
described
setting preferences
when to use

system lock-up

reinstalling software

system ROM (Read Only

Memory)

defined
determining current

version of
downloading and installing

7–4

3–1

7–1

1–2

T

telephone numbers

Worldwide Telephone

Numbers booklet

turning off the notebook

1–8

turning on the notebook

2–2

1–5

1–5

,

U

unresponsive system

emergency shutdown

procedures

1–8

Index–6 Software Guide

W

Windows Media Player

accessing Help file
playing a video CD
playing an audio CD
using hotkey commands

3–2

with
Windows passwords
WinDVD

2–3

3–3

3–2

3–2

3–4

3–5

3–5

3–5

2–2

error message
function
installing
playing DVD with
procedures
region settings

Worldwide Telephone

Numbers booklet

3–4

3–5

Index

Software Guide Index–7