Compaq N115 User Manual

b
Users Guide
Evo Notebook N115
Document Part Number: 260624-002
January 2002
© 2002 Compaq Information Technologies Group, L.P.
Compaq, the Compaq logo, and Evo are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.
Users Guide Evo Notebook N115 First Edition January 2002 Document Part Number: 260624-002
Contents
1 Introduction
Where Can I Find Information? . . . . . . . . . . . . . . . . . . . . 1–2
Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Viewing or Printing a Guide on the CD . . . . . . . . . . 1–3
Symbols and Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Graphics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Turning Off Your Notebook PC . . . . . . . . . . . . . . . . 1–6
Protecting Your Notebook During an
Electrical Storm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7
2 Your Notebook at a Glance
Front of Your Notebook. . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Common Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Lower Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Lights and Easy Access Buttons . . . . . . . . . . . . . . . . 2–4
Function Key Combinations . . . . . . . . . . . . . . . . . . . 2–6
Left and Right Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Components on Left Side . . . . . . . . . . . . . . . . . . . . . 2–8
Components on Right Side . . . . . . . . . . . . . . . . . . . . 2–9
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
Components on Back. . . . . . . . . . . . . . . . . . . . . . . . 2–10
Underside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11
Components on the Underside. . . . . . . . . . . . . . . . . 2–11
Users Guide iii
Contents
3 Using Your Notebook
Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Plugging and Unplugging AC Power . . . . . . . . . . . . 3–2
Turning Your Notebook On and Off . . . . . . . . . . . . . 3–4
Using Battery Power . . . . . . . . . . . . . . . . . . . . . . . . . 3–5
Using Keyboard and Pointing Device . . . . . . . . . . . . . . . 3–7
Using the TouchPad Instead of a Mouse . . . . . . . . . . 3–8
Tapping and Double-Tapping . . . . . . . . . . . . . . . . . . 3–9
Edge Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10
Easy Access Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11
Reprogramming the Easy Access Buttons. . . . . . . . 3–11
Storage Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12
Identifying Your Storage Drives . . . . . . . . . . . . . . . 3–12
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12
Using the Security Slot . . . . . . . . . . . . . . . . . . . . . . 3–13
Power-On Password . . . . . . . . . . . . . . . . . . . . . . . . 3–13
4 Common Tasks
S-Video Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Switching Between Displays . . . . . . . . . . . . . . . . . . . 4–2
Connecting and Enabling S-Video . . . . . . . . . . . . . . 4–3
Software and Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Adding and Removing Software . . . . . . . . . . . . . . . . 4–5
Installing Hardware Devices . . . . . . . . . . . . . . . . . . . 4–6
Upgrading your Notebook’s Memory . . . . . . . . . . . . 4–6
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10
Connecting a Modem Cable . . . . . . . . . . . . . . . . . . 4–10
Connecting a Network Cable. . . . . . . . . . . . . . . . . . 4–12
5 Using the CD or DVD Drive
CD or DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Inserting a Disc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Removing a Disc . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Manually Ejecting a Disc . . . . . . . . . . . . . . . . . . . . . 5–3
iv Users Guide
Audio CDs and Non-DVD Video Discs . . . . . . . . . . . . . 5–4
Playing Audio CDs . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4
Playing Non-DVD Video Discs . . . . . . . . . . . . . . . . 5–5
DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
Using the DVD Player. . . . . . . . . . . . . . . . . . . . . . . . 5–6
On-Screen Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7
Identifying Your DVD Region Setting . . . . . . . . . . . 5–8
CD-RW Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
Installing CD-RW Software . . . . . . . . . . . . . . . . . . 5–10
Accessing CD-RW Software
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
Using CD-RW Software . . . . . . . . . . . . . . . . . . . . . 5–12
Preventing Buffer Underrun Errors . . . . . . . . . . . . . 5–13
6 Caring for Your Battery
Battery Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2
Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2
Storing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3
Recycling the Battery . . . . . . . . . . . . . . . . . . . . . . . . 6–4
Battery Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5
Calibrating the Battery. . . . . . . . . . . . . . . . . . . . . . . . 6–5
Maximizing Battery Operating Time . . . . . . . . . . . . 6–7
Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8
What Is Power Management? . . . . . . . . . . . . . . . . . . 6–8
Fixing a Low-Battery Condition . . . . . . . . . . . . . . . 6–11
Contents
7 Maintenance, Shipping and Travel
Updating Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1
Obtaining Update Information and Software . . . . . . 7–1
Downloading Software Updates . . . . . . . . . . . . . . . . 7–2
Installing Software Updates. . . . . . . . . . . . . . . . . . . . 7–3
Restoring Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5
Installing a Retail Version of an Operating System. . . . . 7–6
Virus Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7
Monitoring Computer Temperature . . . . . . . . . . . . . . . . . 7–7
Users Guide v
Contents
Caring for the Computer . . . . . . . . . . . . . . . . . . . . . . . . . 7–8
Caring for Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9
Preparing the Computer for Shipping or Travel . . . . . . 7–10
Traveling with the Computer . . . . . . . . . . . . . . . . . . . . . 7–10
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . 7–12
8 Solutions
Basic Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2
Backup Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2
Using Backup Devices. . . . . . . . . . . . . . . . . . . . . . . . 8–2
Compaq Help and Support . . . . . . . . . . . . . . . . . . . . . . . . 8–3
Accessing Compaq Help and Support . . . . . . . . . . . . 8–3
Using Online Help and Support. . . . . . . . . . . . . . . . . 8–4
Helpful Hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5
Finding Solutions Quickly. . . . . . . . . . . . . . . . . . . . . 8–6
Solution Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–7
Audio and Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–7
Battery and Power . . . . . . . . . . . . . . . . . . . . . . . . . . 8–11
Mass-Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–12
Games and Internet . . . . . . . . . . . . . . . . . . . . . . . . . 8–14
Keyboard and TouchPad . . . . . . . . . . . . . . . . . . . . . 8–15
Memory and PC Cards . . . . . . . . . . . . . . . . . . . . . . 8–17
Glossary
Index
vi Users Guide
1

Introduction

Congratulations! As the owner of a new Compaq notebook computer, you have joined the worldwide community of mobile computer users. After your notebook is set up and connected to the Internet, you can explore vast regions of information, entertainment, and services online.
To help you access the information you need on your notebook, this chapter covers the following main topics:
Where Can I Find Information?, 1-2
Symbols and Graphics, 1-5
Safety, 1-6
This Users Guide is designed for both experienced computer users and beginners. This easy-to-scan guide helps you find the information you want as quickly as possible. It’s also designed to familiarize you with the following:
Features you’ll want to try
during the first few days or weeks.
Keeping your notebook running
smoothly.
Solving common problems
as they occur.
Users Guide 1–1
Introduction

Where Can I Find Information?

All the information you’ll need to use the basic features of your new notebook is available in the documents included with your notebook. Some of these documents are printed and some are provided on the Documentation Suite CD.

Documentation

Your new notebook computer comes with documentation containing helpful reference material. If you have access to the Internet, you can also view these and other documents on the Compaq Web site. See the “Using Online Help and Support” section in Chapter 8 for specific Web site information.
The Warranty Statement and setup card are included in
your kit.
The Users Guide and Safety and Comfort Guide can be found
on CD.
Additional documents may vary by region.
Note
Setup Card
This card shows you how to set up your notebook. For more information about the hardware that came with your new notebook, see “Your Notebook at a Glance” later in this guide.
Users Guide
This easy-to-scan guide explains how to set up your notebook and get acquainted with its features. It also introduces:
Common computer tasks
The Internet
Notebook maintenance
1–2 Users Guide
Solutions for computer problems
Compaq service and support tools
Introduction
Did you know...
S
Guide is available on the Compaq Web Site. See the “Using Online Help and Support” section in Chapter 8 for specific Web site information.
The User’s Guide and the Safety and Comfort
Safety and Comfort Guide
This document explains how to protect your equipment from damage, protect yourself from injury, and ensure your comfort while using your notebook.
Warranty Certificate
The warranty details the Compaq commitment to service during the warranty period. Keep the warranty in a safe place for future reference.

Viewing or Printing a Guide on the CD

For information about using the CD drive, including instructions for inserting or removing a CD, refer to Chapter 5, “Using the CD or DVD Drive.”
To view or print a document on the Documentation Suite CD:
1. Insert the Documentation Suite CD into the CD drive.
2. Select a guide from the Documentation Suite menu.
Users Guide 1–3
Introduction
3. If Adobe Acrobat Reader information is displayed and you are asked to respond, follow the instructions on the screen to accept the Adobe Acrobat Reader license agreement. (Acrobat Reader is a software application that enables you to view and print the documents on the Documentation Suite CD. You will also use Acrobat Reader to view and print some documents available on the Internet.)
4. For information about closing Acrobat Reader or using it to view or print a document on the Documentation Suite CD, click the Help button near the top of the Adobe Acrobat Reader window.
1–4 Users Guide

Symbols and Graphics

Symbols

The following words and symbols have special meaning in this guide and in the electronic documentation:
WARNING: Text set off in this manner indicates that failure to follow
Å
directions in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow
Ä
directions could result in damage to equipment or loss of information.
Introduction
Did you know...
S
information that may help you solve a problem.
Text set off in this manner provides helpful hints that make
Tip
J
using your notebook easier and faster.
See also
or another page in this document that has related information.
Note
or interesting points of information.
Text set off in this manner refers to another document
Text set off in this manner provides commentary, sidelights,
Text set off in this manner provides important

Graphics

The illustrations shown and features described in this document may differ slightly from those provided with your notebook computer.
Users Guide 1–5
Introduction

Safety

WARNING: To reduce the risk of electric shock and damage to the
Å
equipment, read the Safety and Comfort Guide.
Did you know...
S
plug all power cords into a high-quality surge protector. If you have a dedicated telephone line for the modem, buy a surge protector with a telephone jack.
To protect your equipment from power surges,

Turning Off Your Notebook PC

To shut down your notebook properly:
1. Close all open programs.
2. Shut down the Windows operating system by selecting the
Start menu from the taskbar, then select the Turn Off Computer icon, and the Turn O ff button.
If the notebook does not turn off automatically, press and
Note
hold the Power does not recommend turning off your computer this way.
3. Unplug the power cord from the wall outlet and unplug the modem line from the wall jack.
button until the notebook shuts down. Compaq
ª
1–6 Users Guide
Protecting Your Notebook During an Electrical Storm
During an electrical storm, you should take the following precautions to protect your notebook from damage. You should immediately disconnect your notebook from the power source.
After your notebook is disconnected from AC power, you can
Tip
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run your notebook on battery power.
If you are not using a surge protector, unplug all power cords
from the wall outlets.
Disconnect your notebook from the wall outlets.
Turn off the power button on all surge protectors.
If a telephone line from your notebook is plugged directly
into the wall jack (without going through a surge protector), disconnect the line from the wall jack.
Introduction
Users Guide 1–7
2

Your Notebook at a Glance

Before you begin using your new notebook computer, you’ll want to look at some of the basic components.
To help you locate your notebook’s components, this chapter covers the following main topics:
Front of Your Notebook, 2-2
Left and Right Panels, 2-8
Back Panel, 2-10
Underside, 2-11
To open your notebook, push the Display Release Latch gently lift up the lid.
Users Guide 2–1
1
and
Your Notebook at a Glance

Front of Your Notebook

Open your notebook and take a look at these components.
See also
this guide to learn more about how to start and shut down your
“Turning Your Notebook On and Off” in Chapter 3 of
notebook.

Common Features

1 Display Release Tab 2 Display 3 Powe r Button 4 Keyboard 5 TouchPad
6 Left TouchPad Button 7 Display Release Latch 8 Easy Scroll 9 Right TouchPad Button
2–2 Users Guide

Lower Front Panel

Your Notebook at a Glance
See also
of this guide for more information on using the TouchPad.
1 Power Light 2 Battery Charge Light
“Using Keyboard and Pointing Device” in Chapter 3
Users Guide 2–3
Your Notebook at a Glance

Lights and Easy Access Buttons

1 AC Adapter Light 7 Digital Audio Button
2 Num Lock Light 8 Volume Down Button
3 Instant Internet Access Button 9 Volume Up Button
4 Instant E-Mail Button - Caps Lock Light
5 Search Button q Hard Drive Access Light
6 Power Button
See also
Chapter 3 of this guide to learn how to program the Easy Access buttons to suit your needs.
Tip
J
same time mutes the sound. Repeat to restore the sound.
2–4 Users Guide
“Reprogramming the Easy Access Buttons” in
Pressing the volume down and volume up buttons at the
Button
M
Your Notebook at a Glance
Button
Description
Digital Audio Launches Windows Media Player to
Default Button Action
play MP3 music.
ƒ
a
Instant Internet Access
Instant E-mail Provides you with one-touch access
Search Provides you with instant access to
Provides your daily start point to the Internet. It connects you to a personalized Web page filled with local weather, news, sports, and financial information.
for sending and reading your e-mail.
news and information on the Internet. Search for topics including shopping, images, music, and videos.
Users Guide 2–5
Your Notebook at a Glance

Function Key Combinations

Preset function key combinations use the Fn key and a function key to access or execute frequently used system functions.
Keys Description
Fn+F1 Compaq Help and Support Web site launch key*
Fn+F2
Fn+F3 Switch between the display and external monitor in the
Fn+F4
Fn+F7 Brightness control down
Fn+F8
Fn+F9 CD or DVD play/pause
2–6 Users Guide
Help launch key†
following order:
Display
External monitor
Display and external monitor
TV
Sleep
Brightness control up
Your Notebook at a Glance
Keys Description
Fn+F10
Fn+F11 CD or DVD previous track
Fn+F12
*Connects instantly to Compaq for product information, helpful hints, performance updates, service, and more.
†Launches Compaq Help and Support and provides access to Web-based service and support information.
CD or DVD stop
CD or DVD next track
Users Guide 2–7
Your Notebook at a Glance

Left and Right Panels

Take a look at the left and right sides of your notebook. The PC card slot and the removable floppy drive are located on the left side panel. The microphone jack, headphone jack, and optical drive are located on the right side panel.

Components on Left Side

1 Security Lock Slot 2 Air Vent 3 PC Card Eject Button
2–8 Users Guide
4 PC Card Slot 5 Floppy Drive 6 Floppy Eject Button

Components on Right Side

Your Notebook at a Glance
1 Microphone Jack
2 Headphone Jack
3 Optical Drive
Users Guide 2–9
4 Optical Drive Activity Light
5 Optical Drive Eject Button
6 Manual Eject Hole
Your Notebook at a Glance

Back Panel

Take a look at the back of your notebook. This is where you connect external hardware, such as a printer or external monitor. See “Installing Hardware Devices” in Chapter 4 of this guide for more information on attaching external devices.

Components on Back

1 AC Adapter Input 2 1394 Port (on select models) 3 S-Video Port 4 External Monitor (VGA) Port 5 Printer/Parallel Port
2–10 Users Guide
6 Keyboard/Mouse Port 7 USB Port (1) 8 USB Port (2) 9 Ethernet Port (1)
- Ethernet Port (2)

Underside

Here’s what is on the underside of your notebook. This is where the memory compartment, the main battery, battery release switch and the pop-up feet are located.
Before contacting Compaq Customer Support, you will need
Tip
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the serial number from the underside of your notebook.

Components on the Underside

Your Notebook at a Glance
1 Pop-up Feet
2 Memory Compartment
3 Battery Release Switch
See also
more information about the Battery Release Switch.
Users Guide 2–11
“Using Battery Power” in Chapter 3 of this guide for
4 Main Battery Compartment
5 Mini PCI Compartment
(Modem)
6 Hard Drive Access Panel

Using Your Notebook

Your notebook computer is designed for easy setup, use, and upgrading. In this chapter, you’ll become familiar with your notebook features.
3
This chapter covers the following main topics:
Power On, 3-2
Using Keyboard and Pointing Device, 3-7
Easy Access Buttons, 3-11
Storage Drives, 3-12
Security, 3-12
Users Guide 3–1
Using Your Notebook

Power On

This section helps you get your notebook set up and running:

Plugging and Unplugging AC Power

Turning Your Notebook On and Off
Using Battery Power
WARNING: To reduce the risk of electrical shock, fire, or damage to
Å
the equipment, do not use converter kits sold for appliances to power your notebook. Use only the Compaq adapter that came with your notebook or a Compaq replacement part.
CAUTION: High voltages can enter your notebook through the
Ä
phone line connected to the modem. To protect your notebook during electrical storms, use a telephone line surge protector.
Plugging and Unplugging AC Power
Do’s
Ensure that you can
reach the electrical outlet easily.
Unplug the AC adapter
from the electrical outlet when you want to disconnect AC power from your notebook.
When unplugging from
the electrical outlet, grasp the cord by the plug.
3–2 Users Guide
Don’ts
Don’t leave the AC adapter plugged into the electrical outlet
when it is not connected to your notebook.
Don’t place anything on power cords or cables. Arrange them
so that no one accidentally steps on or trips over them.
Surge Protectors
Using surge protectors and line conditioners can substantially reduce the risk of electrical shock and aid in protecting your notebook from power-source problems.
During a power surge, the voltage level of electricity coming into your notebook can increase and cause data loss or system damage. Protect your notebook and peripherals by connecting them to a surge suppressor, which absorbs voltage surges and prevents them from reaching your notebook.
Why Use AC Power When I’ve Got a Battery?
When you’re not on the go, you’ll want to use your notebook’s AC adapter as your power source. This method ensures that the battery is always charged.
Using Your Notebook
When your notebook does not have a charged battery, you should save your work and turn off your notebook before unplugging it from the AC power supply.
Did you know...
S
you can simply unplug it from AC power. Your notebook automatically switches to battery power.
Users Guide 3–3
When a charged battery is in your notebook,
Using Your Notebook

Turning Your Notebook On and Off

To turn on your notebook, press the Power located at the top of the keyboard.
To turn off your notebook properly:
1. Save your work and exit all open programs.
2. Shut down the Windows operating system by selecting the Start menu from the taskbar. Select the Turn Off Computer icon, then select the Turn O f f button. Your notebook will turn itself off.
Power Button Functionality
When your notebook is on, pressing the Powerªbutton places your notebook in Hibernation mode.
ª button, which is
Did you know...
S
When your notebook enters this mode, the contents of the memory are saved to the hard disk and your notebook powers off.
The settings for the Power
Press and release the Powerªbutton once to enter
Hibernation mode. Press and hold down the Power ª button to shut down your
notebook.
3–4 Users Guide
Hibernation is a state of no power consumption.
button are:
ª

Using Battery Power

WARNING: Your notebook contains a lithium-ion battery pack.
Å
Improper handling of the battery pack can result in fire and chemical burns. Do not disassemble, crush, puncture, short external contacts, dispose of in water or fire, or expose to temperatures higher than 140° F (60° C). Replace only with the Compaq battery pack specified for your notebook.
Using Your Notebook
Did you know...
S
on or off. It continues charging until the battery is fully charged or the AC power is disconnected.
The battery will lose its charge if not used for a long time.
Tip
The battery charges whether your notebook is
J
Inserting and Removing the Battery
To insert the main battery into the battery compartment:
1. Turn your notebook bottom side up.
2. Slide the Battery Release Switch outward. Lift up the battery door.
3. Position the battery so that the battery label faces downward.
4. Insert the battery, front-edge first, into the keyed battery compartment.
Users Guide 3–5
Using Your Notebook
5. Gently push down on the battery door until it snaps into place.
See also
guide for help in locating the Battery Release Switch.
To remove the battery:
1. Save your files.
2. If the AC adapter is not connected, turn off your notebook.
3. Turn your notebook bottom side up and slide the Battery
4. Lift the battery out of the battery compartment.
“Components on the Underside” in Chapter 2 of this
Release Switch on the underside of your notebook outward. The battery will pop up.
3–6 Users Guide
Charging the Battery
Using Your Notebook
See also
“Battery Care” in Chapter 6 of this guide.
To charge the battery, insert the battery in the battery compartment and connect your notebook to AC power. Leave your notebook plugged into the electrical outlet until the Battery Charge light is no longer illuminated. This method ensures that the battery is fully charged.
If you will not be using your notebook for an extended
Note
period of time, Compaq recommends that you unplug the electrical cord from the outlet and remove the battery while your notebook is not in use.

Using Keyboard and Pointing Device

In this section you’ll learn how to select, click, and double-click with the TouchPad:
Using the TouchPad Instead of a Mouse
Tapping and Double-Tapping
7
Edge Motion
See also
guide to learn how to attach an external mouse.
Users Guide 3–7
“Installing Hardware Devices” in Chapter 4 of this
Using Your Notebook

Using the TouchPad Instead of a Mouse

Just like the mouse, the TouchPad lets you draw lines or point to items on the Windows desktop. Try dragging the pointer across the screen by gently dragging your finger across the TouchPad.
Left-Click
To left-click, press the Left TouchPad button. It is located directly below the TouchPad. The Left TouchPad button works as the select or drag button. To double-click an item, move the pointer over the item and press the Left TouchPad button twice in rapid succession.
Right-Click
The Right TouchPad button works as the context menu or special drag button. Move the pointer over the item and press the Right TouchPad button to get context-sensitive options.
Easy Scroll Button
The Easy Scroll button is the equivalent of the right, left, up, and down buttons of the scroll bars on the side and bottom of your screen. To view other areas of a document or browser window, press the Easy Scroll button in the desired direction.
The Easy Scroll button is only functional with selected
Note
software applications.
3–8 Users Guide

Tapping and Double-Tapping

Your TouchPad has a tapping feature that works like the left mouse button. If enabled, you can tap once on the TouchPad to select an object and tap twice to double-click.
To turn on the tapping feature:
1. Use the Windows Start menu to open the Control Panel.
All references in this guide to Control Panel menu items
Note
will use the Classic View, not the Category View. After opening Control Panel, select Switch to Classic View.
Using Your Notebook
2. Double-click the Mouse icon Properties dialog box.
3. Click the Tou ch tab.
4. Select Tap to Click to turn on the tapping feature.
to open the Mouse
z
Users Guide 3–9
Using Your Notebook
5. Click OK to accept the changes and close the dialog box.
Did you know...
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typing, drag the PalmCheck slider toward maximum.

Edge Motion

Edge Motion allows you to continue to scroll when your finger reaches the edge of the TouchPad. When this feature is turned on, the window continues to scroll until you lift your finger.
To turn on Edge Motion, complete the following steps:
1. Use the Windows Start menu to open the Control Panel.
2. Double-click the Mouse icon Properties dialog box.
3. Click the Edge Motion tab.
To help prevent accidental pointing while
to open the Mouse
z
3–10 Users Guide
Using Your Notebook
4. Select When Dragging, Always, and When Scrolling to turn on Edge Motion.
5. Click OK to accept the changes and close the dialog box.

Easy Access Buttons

The Easy Access buttons, located above your notebook’s keyboard, automatically connect you to the Internet. These buttons give you one-touch access to Internet activities or to software applications.
Until your Internet or network services are configured, all buttons launch the Internet Setup Wizard. After your Internet/network services are set up, each button opens your default Web browser and connects to pre-programmed applications.

Reprogramming the Easy Access Buttons

See also
guide for descriptions of each button and its default action.
You can reprogram the Easy Access buttons to reflect your personal preferences.
To reprogram your Easy Access buttons:
1. Use the Windows Start menu to open the Control Panel.
2. Double-click the Easy Access buttons
Users Guide 3–11
“Lights and Easy Access Buttons” in Chapter 2 of this
icon and follow
ÿ
the instructions provided.
Using Your Notebook

Storage Drives

Identifying Your Storage Drives

Your floppy drive, hard drive, and CD, DVD, CD-RW, or DVD/CD-RW drive are designated with letters of the alphabet, as well as with icons.
To determine your drive letters, complete the following steps:
h
____
Standard 3½-inch
Floppy Drive
1. Use the Start menu to access the
2. Use the icons to the right to identify

Security

To protect your files and programs, your notebook provides the following security features:
My Computer icon for each drive and corresponding drive letters are displayed in the My Computer window, under the listing for “Hard Disk Drives” and “Devices with Removable Storage.”
your drives.
Using the Security Slot
Power-On Password
. The icons
g
q
____
Local Hard Drive
æ
____
CD, DVD, CD-RW, or
DVD/CD-RW Drive
3–12 Users Guide

Using the Security Slot

To use the security slot found on the side of your notebook, complete the following steps:
1. Insert a locking device (such as a cable lock) into the security slot.
2. Turn the locking device clockwise 90 degrees.
To remove the locking device, turn the locking device counter-clockwise 90 degrees and remove the device from the slot.

Power-On Password

You can set a power-on password that will secure the information you store on the hard disk. When turning on your notebook, you must enter this password before you can access your files.
Using Your Notebook
Setting the Password
To set the power-on password:
1. Press the Power
Users Guide 3–13
button to turn on your notebook.
ª
Using Your Notebook
2. After the Compaq logo is displayed, a cursor is shown in the upper right corner of the screen for a few seconds. While the cursor is visible, press the F10 key.
CAUTION: Write your password down in a secure location. If you
Ä
forget or lose your password, a Compaq service technician must reset your notebook for you to be able to access your files.
3. From the Main option on the menu bar, use your arrow keys to move to the Security menu bar item. The cursor should be in the Set Supervisor Password field. Press the Enter key.
4. Set your personal password, and press the Enter key. You must confirm the password and press the Enter key again.
5. Press the Enter key at the Setup Notice screen to continue.
6. Move to Password on boot. Use the + or - keys to select Enabled.
7. Use the arrow keys to select Exit from the menu bar.
8. Make sure that Exit Saving Changes is selected. Press the Enter key.
9. Select Ye s to save your changes and exit.
Your power-on password is now set. Every time you turn on your notebook, resume working from hibernation mode, or access F10 Setup, you must enter this password.
3–14 Users Guide
Removing the Password
To remove a power-on password:
Using Your Notebook
1. Press the Power
2. Access F10 Setup as described in the “Setting the Password” section, type your current password, and press the Enter key.
3. From the Main option on the menu bar, use your arrow keys to move to the Security menu bar item. The cursor should be in the Set Supervisor Password field. Press the Enter key.
4. Type your current password and press the Enter key.
5. In the spaces to enter your new password and confirm the new password, press the Enter key.
6. Press the Enter key at the Setup Notice screen to continue.
7. Use the arrow keys to select Exit from the menu bar.
8. Make sure that Exit Saving Changes is selected. Press the Enter key, then select Ye s to save your changes and exit.
Pressing the F9 key at any point within the setup returns
Tip
J
your notebook to the default settings.
ª button to turn on your notebook.
Users Guide 3–15
4

Common Tasks

Now that your notebook computer is set up and running, you may want to explore some common tasks.
To help you take advantage of your notebook’s common features, this chapter covers the following main topics:
S-Video Connection, 4-2
Software and Hardware, 4-5
Modem, 4-10
Users Guide 4–1
Common Tasks

S-Video Connection

With an S-Video connection, you can play games on a bigger screen or watch DVD movies on TV instead of on a notebook display.
Did you know...
S
See your local electronics store dealer for an S-Video adapter.
Your TV may not have an S-Video connector.
This section helps you complete the following tasks:
Switching Between Displays (Function Key method)
Connecting and Enabling S-Video (Manual method)

Switching Between Displays

You can switch between your television and your display or external monitor by pressing the Fn+F3 keys. The order in which they change is:
Key
Combination
FN+F3 LCD +
FN+F3 (2 times)
FN+F3 (3 times) external
External Monitor TV
external monitor
LCD only TV only TV only
monitor only
External
Monitor + TV
LCD only LCD + external
monitor
LCD only
FN+F3 (4 times)
You must connect the S-Video cable before powering on the
Note
system.
4–2 Users Guide
external monitor only

Connecting and Enabling S-Video

Common Tasks
Did you know...
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See your local electronics store dealer for an S-Video adapter.
To connect your notebook and your television, you need an S-Video cable to plug into your TV, VCR, or other device. These cables can be purchased from a retail TV store or a computer store.
You must connect the S-Video cable before powering on the
Note
system.
To connect and enable S-Video:
1. Connect your Notebook and your television with an S-Video cable.
2. Use the Windows Start menu to open the Control Panel.
3. Click the Display icon dialog box.
4. Click the Settings tab, then click the Advanced button to open the S3 Gamma Plus Properties dialog box.
5. Click the S3 Display tab.
Your TV may not have an S-Video connector.
to open the Display Properties
&
6. Click the TV icon to enable S-Video TV output.
Users Guide 4–3
Common Tasks
7. Click Apply to accept the changes, then click OK to exit both dialog boxes.
8. If your Notebook asks you to restart Windows, click OK for the new settings to take effect.
Did you know...
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greater than the resolution of your TV. Image quality on the TV varies from application to application.
4–4 Users Guide
The resolution of your notebook display is much

Software and Hardware

Discover how easy it is to add and remove software, attach new hardware devices, or reinstall deleted hardware drivers. With easy-to-follow instructions, you can completely and safely install or remove software programs and hardware devices.
This section covers:

Adding and Removing Software

Installing Hardware Devices
Adding and Removing Software
Software can be installed from a CD or a floppy disk, or downloaded from a Web site. Many software CDs automatically begin the installation process when placed in the CD drive. If you have software that does not automatically begin the installation process, you can install the software by using the Microsoft Windows Add/Remove Programs utility.
Common Tasks
Installing Software from a CD or Floppy Disk
To install software from a floppy disk or from a CD that does not automatically install:
1. Close all programs.
2. Use the Windows Start menu to open the Control Panel.
icon to open
3. Double-click the Add or Remove Programs the Add or Remove Programs dialog box.
4. Click Add New Programs.
Users Guide 4–5
¤
Common Tasks
5. Click the CD or Floppy button.
6. Insert the CD or floppy disk into the proper drive when prompted by Windows, and click the Next button.
Windows finds the CD or floppy disk and begins the installation process.

Installing Hardware Devices

To install a new hardware device, such as a printer or gamepad, to your notebook:
1. Turn off your notebook.
2. Connect the device to your notebook according to the instructions that came with it.
3. Turn on your notebook.
Most hardware devices are plug-and-play compliant. Windows will locate the proper device driver or prompt you to insert the media provided by your hardware manufacturer. Follow the on-screen instructions and use any floppy disk or CD that has been provided by your hardware manufacturer.
You may need to restart your notebook for the new hardware to be recognized.

Upgrading your Notebook’s Memory

Did you know...
S
RAM (Random Access Memory). Your notebook uses memory as a scratch pad for all of its internal processes. When your notebook is turned off, the contents of its memory are lost.
To avoid losing information that is temporarily stored in your notebook’s memory, always save your work often to nonvolatile media, such as a floppy or your notebook’s hard drive.
4–6 Users Guide
Memory is a volatile medium also known as
You can easily upgrade your notebook’s memory to take full advantage of the latest applications and games. Your notebook can be upgraded to 384 MB of memory using PC 133 memory modules, available from any Compaq retailer.
CAUTION: Electrostatic discharge can damage many electronic
Ä
components, including memory upgrade modules. Ensure that you are suitably grounded before upgrading your notebook’s memory.
To upgrade your notebook’s memory:
1. Ensure that you have the memory upgrade module available.
2. Turn off your notebook and disconnect the AC adapter.
3. Turn your notebook bottom side up.
Common Tasks
4. Remove the retaining screw compartment cover and lift the cover
1
from the memory
.
2
Users Guide 4–7
Common Tasks
5. Gently pry outward the tabs that hold the memory module in place. The memory module will dislodge and pop up at a 45° angle.
4–8 Users Guide
Common Tasks
6. Grasp the edges of the memory module and remove it from its socket.
7. Insert the upgrade memory module into the socket at a 45° angle, and gently push down on the sides of the upgrade memory module until it snaps securely into place.
Did you know...
S
are keyed. When inserting the memory module into its socket, ensure that the module is correctly aligned with the socket.
8. Replace the memory compartment cover and secure it with the retaining screw. Press down on the dimples located at both edges of the cover (nearest the retaining screw) to snap it in place.
Users Guide 4–9
The memory module socket and memory module
Common Tasks

Modem

The physical connection of a computer to the Internet is typically through a telephone line. Your notebook contains hardware called a modem that sends and receives information over a standard telephone line. On-screen instructions are provided that you must follow when you set up your modem.
Did you know...
S
your area. Check with your Internet Service Provider (ISP) or local telephone company for more information.
Did you know...
S
connection, which is the most common way to connect to high-speed Internet access.
High-speed Internet access may be available in
Your notebook has a built-in Ethernet

Connecting a Modem Cable

A modem cable, which has a 6-pin RJ-11 connector at each end, must be connected to an analog telephone line. Jacks for digital PBX systems may resemble analog telephone jacks but are not compatible with the modem. Immediately disconnect an accidental connection to a digital line.
1. Plug the modem cable into the modem port on the computer.
2. Plug the other end of the modem cable into an analog jack.
Did you know...
S
you purchased the computer, you may need to use a country-specific modem adapter and select a country-specific modem configuration.
To use the modem outside the country in which
4–10 Users Guide
WARNING: To reduce the risk of electrical shock, fire, or damage to
Å
the equipment, do not plug a telephone cable into the RJ-45 jack.
3. For international use, plug the modem cable into the country-specific modem adapter, as shown in the following figure.
4. Plug the country-specific modem adapter into the wall jack.
Common Tasks
Users Guide 4–11
Common Tasks

Connecting a Network Cable

A network cable has an 8-pin RJ-45 connector at each end.
1. Plug the network cable into the RJ-45 port on the computer.
2. Plug the other end of the cable into a network jack.
4–12 Users Guide

Using the CD or DVD Drive

Your notebook allows you to listen to music and (on selected models) watch movies.
This chapter covers the following main topics:
CD or DVD Drive, 5-2
Audio CDs and Non-DVD
Video Discs, 5-4
DVDs, 5-6
CD-RW Basics, 5-10
5
Users Guide 5–1
Using the CD or DVD Drive

CD or DVD Drive

In this section, you will learn how to insert and remove CDs and DVDs:

Inserting a Disc

Removing a Disc
Manually Ejecting a Disc
Inserting a Disc
To load a disc into the disc drive:
CAUTION: Improper handling of a CD or DVD can damage the disc
Ä
and could potentially damage the drive.
1. Press the Eject button located on the front of the drive.
2. Remove the disc from its protective case, holding the disc by its center hole and outer edge to avoid touching the surface.
3. Place the disc, label side up (unless it is a double-sided DVD), into the round area of the tray. Gently press the disc down onto the center spindle of the tray until the disc snaps into place.
5–2 Users Guide
CAUTION: Before closing the disc tray, ensure that the disc snaps
Ä
onto the spindle in the center of the tray. You can damage the disc and your notebook if the disc is not seated properly.
4. Push the tray back into the drive until the drive locks into place.

Removing a Disc

To remove a disc from the drive, complete the following steps:
1. Press the Eject button on the drive.
2. Remove a disc from the tray, gently pushing down on the center spindle while pulling up on the outer edges. Avoid touching the surface of the disc.
3. Push the tray back into the drive until it locks into place.

Manually Ejecting a Disc

Using the CD or DVD Drive
Did you know...
S
able to eject a disc from the CD or DVD drive. To remove a disc without powering up your notebook, you must eject the disc from the drive manually.
If you need to eject a disc when the power is off, complete the following steps to eject the disc manually:
1. Make sure that the power is off and any external power sources are disconnected.
Users Guide 5–3
If your notebook power is off, you will not be
Using the CD or DVD Drive
2. Insert a small rod or pin, such as a paper clip (approximately 1/16 inch in diameter and at least 3/8 inch in length) into the Manual Eject Hole and push firmly.
3. Remove the disc from the tray.
4. Gently push the tray back into the drive until it locks into place.

Audio CDs and Non-DVD Video Discs

In this section you’ll learn how to play audio and video discs with your notebook:

Playing Audio CDs

Playing Non-DVD Video Discs
Playing Audio CDs
Did you know...
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audio CD. These keys are shown in “Function Key Combinations” in Chapter 2 of this guide.
To play an audio CD, insert the disc into the CD or DVD drive. After a few seconds the Windows Media Player opens and the disc automatically starts playing.
5–4 Users Guide
You can also use the function keys to play an
If disc play does not start automatically, complete the following steps:
1. Use the Windows Start menu to open the Windows Media
Player.
2. Click the Play button to begin playing the CD.
3. Click the Stop button to stop playing the CD.
To remove the disc from the drive, click the Eject button on the CD or DVD drive.

Playing Non-DVD Video Discs

To play a video disc, insert the disc into the CD or DVD drive. After a few seconds, the disc automatically starts playing.
If disc play does not start automatically, complete the following steps:
1. Use the Windows Start menu to open the Windows Media Player.
Using the CD or DVD Drive
2. Select File, and then Open from the Windows Media Player menu.
3. Click the Look in tab.
icon. You should
4. Locate and double-click the CD Drive see a list of files and file folders.
5. Double-click the folder that contains the CD movie files.
6. Select a movie file and click the Open button. A viewing window for the movie is displayed and the movie starts playing.
Users Guide 5–5
æ
Using the CD or DVD Drive

DVDs

In this section you’ll learn how to play DVD discs with your notebook:

Using the DVD Player

On-Screen Controls
Identifying Your DVD Region Setting
Your notebook’s DVD drive reserves the best seat in the house for you, so you can watch all your favorite movies anytime, anywhere.
Did you know...
S
DVDs look like CDs, but they store movies. DVDs store about 28 times more information than video CDs.
DVD stands for Digital Versatile Disc.
Using the DVD Player
Did you know...
S
playback because it must first determine the type of media being played.
For the best playback quality, close all open applications
Tip
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while playing a DVD.
The DVD player is available only on selected models.
Note
The DVD drive will take a few seconds to start
5–6 Users Guide

On-Screen Controls

The on-screen controls allow you to quickly and easily access the features of the WinDVD Player.
After the WinDVD Player is launched and active, use the controls shown on the WinDVD Player panel to navigate through the DVD titles. The WinDVD Player controls are designed to look like controls on a stand-alone DVD player, so they may seem familiar.
Keep in mind that not all options are available with all DVD titles. Only the author of a title can include features. If a feature is not available with a particular title, it will be grayed out and inaccessible.
Using the CD or DVD Drive
Users Guide 5–7
Using the CD or DVD Drive

Identifying Your DVD Region Setting

Did you know...
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match the drive’s region setting, you will see the message “Playback of content from this region is not permitted.”
To close the player without changing the drive’s region setting, click Cancel.
To change the region setting and play the DVD disc, select the current region and click OK.
Most DVD discs have a “region” setting that limits the playback of the disc to specific geographical regions. The region code on the DVD drive must match the region code on the DVD disc.
To change the DVD drive region, complete the following steps:
1. With a DVD disc in the drive, open the WinDVD Player.
2. Click the Properties icon on the lower left corner of the player to open the Properties dialog box.
3. Click the General tab.
When attempting to play a DVD that does not
5–8 Users Guide
Using the CD or DVD Drive
4. Select the desired region in the Current regions section.
5. Click OK to return to the WinDVD Player.
Did you know...
S
DVD drive five times. The fifth setting change you make becomes the permanent region on the player. Each time you make a change to the drive’s region setting, the remaining number of changes allowed on the DVD drive is displayed.
Users Guide 5–9
You can only change the region code for the
Using the CD or DVD Drive

CD-RW Basics

The CD-RW drive allows you to create your own CDs. You can buy two types of media: CD-RW and CD-R. CD-RW refers to compact discs (or drives) that are readable and writable.
CD-RW discs can hold more than 450 times the information that can be stored on a floppy disk and CD-R media can be played on most of the newer CD players, CD-ROM and DVD-ROM drives.
CD-R media can be written to only once. However, you can write to CD-RW media using multiple recording sessions until you close out the disc. CD-RW media can be used to make backups of your personal CDs or hard disk. These discs are reusable and can be erased and rewritten to numerous times.
If your notebook has a CD-RW drive and the Easy CD Creator Kit, you can create your own audio and data CDs.
This section covers:

Installing CD-RW Software

Accessing CD-RW Software User Information
Using CD-RW Software
Preventing Buffer Underrun Errors
Installing CD-RW Software
Did you know...
S
Media Player CD-RW software is activated automatically. Use the on-line Help of the Windows Media Player for more information.
CD-RW software kit is only available on selected models.
Note
If you are running Windows XP, the Windows
5–10 Users Guide
Using the CD or DVD Drive
Did you know...
S
before installing CD-RW software.
To install CD-RW software:
1. After the CD is inserted, the CD-RW software installation dialog box is displayed. Click the Next button to begin the installation process.
2. Select the Complete option to install CD-RW software. Click the Next button to continue the installation process.
3. At the screen advising you that installation is about to start, click the Install button to begin copying files to your system.
4. When the installation is complete, click Finish.
You must close all other Windows programs

Accessing CD-RW Software User Information

The CD-RW software included with your notebook comes with step-by-step instructions and a complete user’s manual called Online Help to answer any questions you might have about the functionality of the software with your CD-RW drive.
To access Online Help, click Help from the toolbar, then select Contents and Index from the drop-down list.
Users Guide 5–11
Using the CD or DVD Drive

Using CD-RW Software

CDs are created using the Easy CD Creator Kit (available on selected models). Various uses of the CD-RW drive are shown in the following table.
Media Uses
Audio Create personal music CDs with your favorite music
tracks and MP3/WMA files.
Data Create a data CD to store data, such as files or folders
from the hard disk. This feature is useful for backing up important files or sharing data with other people.
Direct CD Write files directly to a CD-R/CD-RW just like you copy
files to a disk drive. Drag-and-drop files from one drive to another in Microsoft Explorer, without accessing Easy CD Creator.
CD Copier Create an entire copy of a CD or a backup of data files.
Jewel Case Creator
Make custom jewel case inserts and CD labels to indicate the title and contents of a CD. Labels are sold separately.
Confirm that the Easy CD Creator software has been
Note
installed before you begin creating CDs.
Did you know...
S
be prompted to restart your notebook. You must restart your notebook before you can begin using the software.
Did you know...
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before installing CD-RW software.
5–12 Users Guide
After installation of CD-RW software, you will
You must close all other Windows programs

Preventing Buffer Underrun Errors

Using the CD or DVD Drive
Did you know...
S
disc unusable. If this occurs, it may be necessary to start over with a new disc and then properly dispose of the old disc.
A buffer underrun is an error that occurs when the flow of data to the CD-Recorder is interrupted. When a buffer underrun occurs, the CD creation process is halted.
The following suggestions may help prevent buffer underruns:
Close other programs and disable tasks or applications
running in the background, such as screen savers and virus software.
Ensure that the temporary files created during CD recording
are created on the local hard disk, not in a directory on a network drive.
To change the location where the temporary files are
Note
stored, click Tools from the Easy CD Creator menu, select Options, and then follow the on-screen instructions.
Do not attempt to record CDs from files on a network. If the
desired files are on a network, copy them to your local hard disk before recording the CD.
In extreme cases, some errors may render your
A buffer underrun error can occur on single or dual optical
Note
drive systems (CD-ROM, CD-RW, or DVD-ROM drives).
Users Guide 5–13
6

Caring for Your Battery

This chapter shows you how to maintain and recharge your battery properly so that your notebook computer has the power necessary to continue running.
This chapter covers the following main topics:
Battery Care, 6-2
Battery Calibration, 6-5
Power Management, 6-8
After you have read this chapter, you will be able to complete the following tasks:
Increase the length of battery operating time
Correct a low-battery condition
Store your battery
Recycle your battery
Users Guide 6–1
Caring for Your Battery

Battery Care

Using the Battery

In this section you will become familiar with the following:
Using the Battery
Storing the Battery
Recycling the Battery
WARNING: If your notebook contains a lithium battery pack,
Å
improper handling of the battery pack may result in fire and chemical burns. Do not disassemble, crush, puncture, short external contacts, dispose of in water or fire, or expose to temperatures higher than 140° F (60° C). Replace only with the Compaq battery pack specified for your notebook.
See also
information on inserting, removing, and charging your battery.
Tip
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Compaq recommends that you keep a battery installed. This method ensures that you have a charged battery when you need it.
6–2 Users Guide
“Using Battery Power” in Chapter 3 of this guide for
For safety reasons, when operating under AC power,
Checking Battery Power
To determine the amount of remaining battery power, double-click the Battery Status or Power Meter icon located on the right side of the Windows taskbar.

Storing the Battery

Caring for Your Battery
Your notebook uses a Li-Ion (lithium-ion) battery. If you will not be using your notebook for an extended period of time (2 weeks), you must take precautions to ensure that your battery is stored correctly.
Users Guide 6–3
Caring for Your Battery
Use your notebook until the battery is drained to 50 percent.
Remove the battery and store it separately.
You may store your battery within the following temperature
Tip
J
range: 32° F to 113° F (0° C to 45° C). To extend its operating life, store the battery in a cool, dry place.
Temperature plays an important role in recharging your
Tip
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battery. To gain maximum capacity, allow both the battery and your notebook to cool to 68° F (20° C), which is room temperature, before recharging the battery.

Recycling the Battery

In North America, dispose of lithium-ion (Li-Ion) batteries by taking advantage of the Compaq battery recycling program. You will be provided with a postage-paid battery pack mailer pre-addressed to a reclamation facility where the metals are recycled.
Do not dispose of batteries with general household waste. Dispose of or recycle them by using a public collection system or returning them to Compaq, your authorized Compaq partners, or their agents.
6–4 Users Guide

Battery Calibration

All batteries lose their charge if they have not been used for a long period of time. In this section you will become familiar with the following:

Calibrating the Battery

Maximizing Battery Operating Time
Calibrating the Battery
Recalibrating the battery simply means recharging the battery to its maximum capacity and resetting the battery gauge to display the level of charge accurately. You may notice that the battery gauge does not correctly display the battery charge level when you first receive your notebook, or if you have not used your notebook for a long period of time. If the battery gauge becomes inaccurate, you must recalibrate your battery.
Caring for Your Battery
To recalibrate the battery:
1. Plug in the AC adapter.
2. Allow the battery to charge until the Battery Charge turns off, showing that the battery is fully charged.
3. After the Battery Charge AC adapter.
4. Turn on or restart your notebook.
Do not plug in the AC adapter during the process or you will
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have to start over with step 1.
Users Guide 6–5
7 light turns off, unplug the
7
light
Caring for Your Battery
Steps 5 through 8 prevent your notebook from entering
Note
Sleep mode. These steps also allow the battery to drain faster.
5. Use the Windows Start menu to open the Control Panel.
J
6. Click the Power Options Options Properties dialog box.
You can use your notebook while the battery is draining or
Tip
charging.
7. Click the Power Schemes tab and select the Portable/Laptop scheme.
icon to display the Power
A
6–6 Users Guide
8. From the Running on batteries column:
a. In the Turn off monitor drop-down list, select Never.
b. In the Turn off hard disks drop-down list, select Never.
c. In the System standby drop-down list, select Never.
d. In the System hibernates drop-down list, select Never.
9. Let the battery drain until your notebook reaches Hibernation and turns off.
10. Plug in the AC adapter and restart your notebook.
11. Return to the Power Options Properties dialog box, and
re-enter your power savings settings to the desired level.
Battery Charging Time
Battery charging time will vary based on the initial battery charge, the type of battery, and the activity of your notebook while charging.
Your notebook’s batteries charge much faster if the notebook
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is off while charging.
Caring for Your Battery

Maximizing Battery Operating Time

The battery operating time depends on your power management settings. Your notebook components, the options, and the applications that you use also affect the operating time. This section shows you how to increase the length of time you are able to operate under battery power.
The display, processor, CD/DVD drive, and hard drive use the most battery power. To maximize the battery operating time, perform one or more of the following actions:
Press the Fn+F7 keys to reduce the display brightness and to
select a short wait for your screen saver.
Users Guide 6–7
Caring for Your Battery
Select a screen saver that does not generate a lot of graphics
or motion.
Reduce audio volume or use headphones.
Exit modem programs when you are not using them.
Remove PC Cards when you are not using them.
Remove CDs or DVDs when you are not using them.
Use Sleep or Hibernation mode to turn off your notebook
when you are not using it.

Power Management

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protect your data and conserve battery and monitor life.
Notebooks have power-saving features that

What Is Power Management?

This section explains the following main topics:
Understanding Power Management
Starting and Ending Power Modes
Understanding Power Management
Power management lets you reduce your notebook power consumption. Your notebook has two power management modes:
Hibernation is an energy-saving feature and safeguard that
saves information to the hard drive, then turns off your notebook. When you resume from Hibernation, your information returns to the screen where you were previously working. Your notebook hibernates when the Power is pressed, when the battery has little power left, or when your notebook (operating on battery power) is in Sleep mode for more than one hour.
ª button
6–8 Users Guide
Caring for Your Battery
Sleep, also called Standby, is an energy-saving feature that
reduces power to system components that are not being used. When Sleep is initiated, your information is saved in Random Access Memory (RAM), and the screen is cleared. Your notebook is still on, but the display is blank. When you resume from Suspend, your information returns to the screen where you were previously working.
Did you know...
S
takes longer than returning to information saved in Sleep but is faster than returning to your information manually after restarting your notebook.
CAUTION: Although Sleep mode maintains system information
Ä
and open files, you will lose any unsaved information if you turn off your notebook before you end the Sleep mode.
Returning to information saved in Hibernation
Starting and Ending Power Modes
The following table shows you how to start and end the various power modes of your notebook.
Did you know...
S
Hibernation if your battery is low or after one hour of Sleep. When your notebook is on AC power, it does not go into Hibernation.
Your notebook automatically goes into
Users Guide 6–9
Caring for Your Battery
If you want to... Then... Result/Indicators
Put your notebook to Sleep manually.
Wake your notebook from Sleep manually.
Put your notebook into Hibernation manually.
Wake your notebook from Hibernation manually.
*This feature is not available on all operating system platforms.
Press the Fn+F4 keys. To use Windows to put your notebook to Sleep, click the Start button and select the Standby option from the shutdown menus.
Press any key.
Press the Power once. To use Windows to put your notebook into Hibernation, click the
Start button and select the Hibernate option from the
shutdown menus.* Press the Power ª button
once.
ª button
Power
blinks.
Power
stays on.
Power
is off.
Power
stays on.
ª light
ª light
ªlight
ª light
6–10 Users Guide

Fixing a Low-Battery Condition

If you will not be using your notebook for an extended period
Tip
J
of time, Compaq recommends that you unplug the electrical cord from the outlet and remove the battery.
A low-battery condition exists when the battery has less than 10 percent of its power remaining. This section shows you how to correct a low-battery condition and what to do if your notebook loses all battery power.
When your notebook loses all battery power, it begins Hibernation, a process that cannot be interrupted. If Hibernation has begun, you must allow your notebook to finish saving your information and shut off automatically before you try to correct the low-battery condition.
The availability of an AC wall outlet will determine which solution you should use to correct a low-battery condition.
Caring for Your Battery
Use one of the following options:
Connect the AC Adapter
Replace the Drained Battery with a Charged One
Suspend Your Work
Users Guide 6–11
Caring for Your Battery
Connect the AC Adapter
This solution allows you to continue working without being interrupted and simultaneously charges the drained battery. You don’t have to turn off your notebook before connecting the AC adapter. Your notebook automatically switches to AC power when you connect the AC adapter.
Did you know...
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will charge whether your notebook is on or off and will continue to charge until the battery is fully charged or AC power is disconnected.
When the AC adapter is connected, the battery
Replace the Drained Battery with a Charged One
If you cannot connect the AC adapter, but you have a charged battery, you can change to battery power and continue working. To replace the drained battery with a charged one, complete the following steps:
1. Save your work.
2. Turn off your notebook (or initiate Hibernation).
3. Replace the drained battery with the charged one.
4. Press the Power
5. Resume your work.
When AC power becomes available, plug in the AC adapter and replace your notebook’s battery with the drained battery to recharge it.
button to turn on your notebook.
ª
6–12 Users Guide
Suspend Your Work
If you cannot plug in the AC adapter and you do not have a charged replacement battery, start Hibernation by pressing the
Power
available, press the Power resume your work.
ª button. When a power source (AC or battery) becomes
Caring for Your Battery
ª button to turn your notebook on and
Did you know...
S
mode, it will not turn on until it is plugged into an AC adapter or the drained battery is replaced with a charged one.
After your notebook has entered Hibernation
Users Guide 6–13

Maintenance, Shipping and Travel

Updating Your System

Compaq recommends that you install all software updates as they become available. However, if your system is connected to a network, you may need to confer with your Information Services department before updating system ROM.

Obtaining Update Information and Software

Checking the Compaq Web Site
You can obtain the latest information and updated software directly from the Compaq Web site at
To ensure optimal computer performance, check the Compaq Web site frequently for product news and software updates.
http://www.compaq.com.
7
Subscribing to the Compaq Support Software CD
You can subscribe to the Compaq Support Software CD that contains detailed software support information and software and installation instructions for the latest device drivers, system ROMs, and utilities.
To obtain ordering information, contact your Compaq authorized dealer, reseller, or service provider or go to the Compaq Web site at
http://www.compaq.com.
Users Guide 7–1
Maintenance, Shipping and Travel

Downloading Software Updates

You can obtain download and installation instructions from the Software and Drivers Download Center at the Compaq Web site. In addition, each download includes a Readme.txt file that includes installation instructions and other information.
Most software at the Compaq Web site is packaged in a
Note
compressed file called a SoftPaq™. A compressed file containing a system read-only memory (ROM) is called a ROMPaq™.
To download software updates from the Compaq Web site:
1. Go to
2. From the Software and Drivers Download Center menu,
3. Select your computer family, model, and operating system
4. Browse through the entries and ensure that you have the latest
Note
the computer, press Fn+esc. (The version of the Compaq System BIOS is the version of your system ROM.) If you are unable to display the system ROM version with Fn+esc, run Computer Setup. For instructions on running Computer Setup, refer to the Compaq Utilities guide.
http://www.compaq.com/support/files
select your notebook.
and select Go.
software, especially the ROM and video updates.
To determine the version of the system ROM installed on
.
7–2 Users Guide
5. Download any updates that are later than those currently on your computer.
If you are downloading a ROMPaq, you will need a
Note
formatted 1.44-megabyte or larger diskette. A ROMPaq can be installed from a diskette inserted into either a diskette drive or a SuperDisk LS-120 drive, but it cannot be installed from a SuperDisk LS-120 disk.

Installing Software Updates

Installing a Downloaded SoftPaq
1. Read the Readme.txt file included with the download.
2. Follow the installation instructions in the Readme.txt file or on the Compaq Web site.
Installing a System ROM
The easiest way to install a system ROM is from a diskette.
Maintenance, Shipping and Travel
A system ROM cannot be installed directly from any other
Note
drive medium, including a SuperDisk LS-120 disk. A system ROM can be installed directly from your hard drive only if you start up the computer and install it from MS-DOS.
The procedures for downloading a ROMPaq or loading a system ROM from a Compaq CD-ROM include the extraction of the installation files to a diskette.
Be sure you have removed the diskette containing the system ROM from the drive before beginning the following procedure:
1. Shut down the computer.
2. Connect the computer to an electrical outlet.
Users Guide 7–3
Maintenance, Shipping and Travel
CAUTION: The system ROM will not install properly if the computer is
Ä
docked or running on battery power. During the installation, do not shut down or unplug the computer.
3. Insert the diskette containing the system ROM into the diskette drive.
4. Turn on the computer and follow the instructions on the screen.
5. When the message on the screen reports that the installation is complete, remove the diskette.
6. Shut down the computer.
Do not turn on the computer immediately after installing a
Note
system ROM. To continue working after a message on the screen reports that the installation is complete, shut down the computer, wait 10 seconds, then turn on the computer.
7–4 Users Guide

Restoring Software

A QuickRestore CD kit is included with the computer. If necessary, you can restore any or all of the software for the operating system and language you selected during initial setup from the CD.
If you are restoring Windows NT 4.0 operating system,
Note
refer to the Hardware Guide, “Computer Upgrades and Add-Ons” section, for information about reinstalling CardWare.
CAUTION: To prevent file corruption and ensure that the correct drivers install during the restore process:
Ä
Do not restore software while the computer is docked in a
docking base. Plug the computer into an electrical outlet and do not unplug it.
Do not shut down the computer.
Do not remove or insert a drive.
Maintenance, Shipping and Travel
Users Guide 7–5
Maintenance, Shipping and Travel

Installing a Retail Version of an Operating System

The Microsoft Windows operating system available during the original computer setup and included on the QuickRestore CD is enhanced by Compaq. The enhancements provide additional functionality in such areas as power management, security, and the use of drives and PC Cards.
All Compaq enhancements can be obtained from the Compaq Support Software CD or from the Compaq Web site at
http://www.compaq.com.
CAUTION: Replacing a Compaq enhanced operating system with
Ä
a retail version will result in the loss of enhancements added by Compaq. In other cases it may result in system lockups and loss of unsaved information. In other cases, complete USB support will become unavailable.
7–6 Users Guide
Maintenance, Shipping and Travel

Virus Protection

If you use the computer for email or to access the World Wide Web or if you install software from media of unprotected sources, you risk infecting the system with a computer virus. You can protect the computer from infection by installing antivirus software. Several products are available on the market that will detect the virus, destroy it, and repair any damage it causes. Contact your authorized Compaq retailer for details.

Monitoring Computer Temperature

When the computer is run at high power levels or for an extended period of time, it is normal for the computer to feel warm to hot.
The computer complies with international safety standards for temperatures of user-accessible surfaces.
For more information about operating temperatures, refer to Hardware Guide, “Specifications” section.
Users Guide 7–7
Maintenance, Shipping and Travel

Caring for the Computer

WARNING: To reduce the risk of electric shock or damage to
Å
internal components, do not allow liquids to drip into the computer keyboard.
CAUTION: To prevent possible damage to the display, do not place
Ä
anything on top of the computer when it is closed.
CAUTION: Soap or other cleaning products can damage the
Ä
screen and discolor the plastic.
Keep the computer away from excessive moisture and
temperature extremes. Do not expose the computer to liquids or precipitation.
Avoid exposing the computer to direct sunlight or strong
ultraviolet light for extended periods of time.
If the computer will not be used for a week or more, shut it
down.
If the computer will be disconnected from an external power
source for more than 2 weeks:
Shut down the computer.
Remove all battery packs and store them in a cool,
dry place.
As needed, clean the screen and exposed computer surfaces
with a soft cloth moistened only with water. Do not spray liquids directly on the computer.
7–8 Users Guide

Caring for Drives

Drives are fragile computer components that must be handled with care.
CAUTION: To prevent damage to the computer or drive and loss of information:
Ä
Turn off the computer before removing or inserting a hard drive
from the hard drive bay or MultiBay. Do not remove a hard drive while the computer is on, in Suspend, or in Hibernation.
Remove a storage medium from the drive prior to removing the
drive from the computer. Close the CD or DVD media tray before removing the drive.
Electrostatic discharge can damage electronic components.
Before handling a drive, ensure that you are discharged of static electricity. Grasp the outer case and avoid touching the connectors. For more information about preventing electrostatic damage, refer to the this CD.
Do not use force when inserting a drive into a bay. Excessive
force may damage the connectors. Handle the drive carefully. Do not drop it.
Avoid exposing a hard drive to products with magnetic fields
such as video and audio tape erasure products, monitors, and speakers.
Do not spray a drive with cleaners.
Avoid exposing a drive to liquids or temperature extremes. If a
drive must be mailed, ship it in packaging that protects it from shock, vibration, temperature, and humidity. Label the mailer as “fragile.”
Maintenance, Shipping and Travel
Regulatory and Safety Notices
guide on
Users Guide 7–9
Maintenance, Shipping and Travel

Preparing the Computer for Shipping or Travel

1. Back up your work.
2. Remove all CD-ROMs, DVD-ROMs, diskettes, disks, or PC Cards.
3. Shut down the computer.
4. If the computer will be disconnected from an external power source for more than 2 weeks, remove all battery packs.
5. Turn off, then disconnect all external devices.
6. If you are shipping the computer, place it in the original packing box or similar protective packaging and label the package as fragile.

Traveling with the Computer

Take along a backup of your work. Do not pack the backup
with the computer.
Hand carry the computer. Do not check it with your luggage.
Do not expose the computer or diskettes to a magnetic
security detector.
The security device that examines carry-on items placed
on a conveyer belt uses X-rays and is safe for the computer and diskettes.
The walk-through security device and the handheld
security wands are magnetic and may damage the computer or diskettes.
If you plan to use the computer during a flight, check in
advance with the airline: in-flight computer use is at the discretion of the airline.
7–10 Users Guide
Maintenance, Shipping and Travel
If you expect to encounter climatic extremes, review the
Operating Environment guidelines in the Hardware Guide, “Specifications” section.
If you are traveling internationally:
WARNING: To reduce the risk of electric shock, fire, or damage to
Å
the equipment, do not attempt to power the computer with a voltage converter kit sold for appliances.
Consult with a Compaq authorized dealer, reseller, or
service provider about power cord and adapter requirements for each location in which you plan to use the computer. (Voltage, frequency, and plug configurations vary.) To contact a Compaq authorized dealer, reseller, or service provider near you, refer to the Worldwide Telephone Numbers guide included with the computer.
If you plan to use an internal modem, review the
instructions for using it internationally in the Modem and Networking guide.
Check the computer-related Customs regulations for each
country on your itinerary.
Users Guide 7–11
Maintenance, Shipping and Travel

Regulatory Information

Regulatory agencies worldwide use agency series numbers for product identification. Each approved product displays the assigned agency series number. To ensure continued safe and reliable operation, use the computer only with the products listed below:
Product Agency Series Number
Computer CM2130
Battery pack CMB001A
AC Adapters ADP-60DB
Docking base CM2137
CMB001B CMB002A CMB002B CMB002C CMB003A CMB003B
ADP-60DB Rev. B PA-1600-01 PA-1600-02 LE-9702A-01+ LE-9702B-01+ LSE9802B1960 LSE9802A1960
7–12 Users Guide
8

Solutions

In this chapter you’ll learn easy ways to increase computer performance and solve some basic computer problems.
This chapter covers the following main topics:
Basic Solutions, 8-2
Backup Utilities, 8-2
Compaq Help and Support, 8-3
Solution Tables, 8-7
If you cannot solve a problem yourself, you can contact Compaq support for all the help you’ll need.
Users Guide 8–1
Solutions

Basic Solutions

Before you consult our extensive list of common solutions, try these helpful hints. If you still need help, this section tells you how to quickly find the solution:

Backup Utilities

Compaq Help and Support
Helpful Hints
Finding Solutions Quickly
Backup Utilities

Using Backup Devices

You should back up your files regularly with a backup utility.
A backup utility provides an extra copy of your data in case of accidental loss because of a hardware or media failure. This is done by creating a duplicate copy of the data on your hard drive on another storage device, such as a floppy disk, a tape drive, or another hard drive. In the event that the original data on your hard drive is accidentally erased or overwritten, or becomes inaccessible because of a hard drive malfunction, you can easily restore your data from the backed up copy.
Backup utilities allow you to back up all the files on your notebook or select specific files and folders. For a partial backup of selected files or folders, save to floppy disks. For a complete hard drive backup, use backup devices such as tape drives, external hard drives, or other high-capacity backup devices.
8–2 Users Guide

Compaq Help and Support

Your notebook is equipped with Compaq Help and Support, an integrated help and assistance tool from Microsoft and Compaq that provides the following services:
Easy access to your notebook’s built-in product information
Preventive care and maintenance assistance for your
notebook
Links to online support and technical assistance

Accessing Compaq Help and Support

To access Compaq Help and Support, press Fn+F2 or double-click the Help and Support icon on your Windows Start menu. The Help and Support window is displayed.
You can also access Compaq Help and Support by clicking
Tip
J
the Start button and pointing to Compaq Help and Support.
Use Compaq Help and Support when you need:
Solutions
Answers to questions about your hardware or software.
Help installing new peripherals or software applications.
A resolution to a hardware or software problem or error.
Help restoring your notebook’s settings and undoing
unsuitable changes.
Access to the latest drivers, updates, downloads, and online
documentation.
Access to online help and support from a qualified Compaq
support specialist.
Users Guide 8–3
Solutions

Using Online Help and Support

If you are unable to resolve the problem on your notebook using the troubleshooting and diagnostic features of Compaq Help and Support, additional assistance is available online.
Compaq Help and Support provides integrated access to online assistance, allowing you to post questions or issues to the Compaq Customer Communities or to open a service request online for a Compaq support specialist.
To post your question to the Compaq Customer Communities, open Compaq Help and Support and click Join the Compaq
Customer Communities.
You may want to visit the following Compaq Web sites:
www.compaq.com/ communities
www.compaq.com/ /support/files
Did you know...
S
find collaborative assistance from other users like yourself. You
In the Compaq Customer Communities, you will
Keyword search site, where novices to technical experts collaborate to share knowledge, information, and assistance.
Direct link to the Software and Downloads Center where the latest software updates are available for downloading.
can search the community for existing discussions applicable to your questions or issues, or you can post a new question for a response from the community.
8–4 Users Guide
Solutions
If you require warranty support or technical assistance, you can open a service request online by clicking Open an online service
event with a Compaq Support Specialist.
When you are prompted to fill out the e-mail form, ensure that you include the following information before submitting the form:
Product name and model
Serial number
Date of purchase
Brief description of the problem
Your e-mail address
Your online service request will be handled using e-mail between you and your assigned Compaq support specialist.
Did you know...
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Internet for online technical support, you can contact Compaq by telephone. See your Warranty Statement for details.
If your notebook is unable to connect to the

Helpful Hints

If you encounter minor problems with your notebook, display, or software, see the following list of general suggestions before taking further action:
Ensure that your notebook is plugged into the AC adapter and
that the adapter is plugged into a working electrical outlet. Ensure that your notebook is turned on and the Power ª light
or icon is lit.
Adjust the brightness and contrast controls of the display.
Remove any floppy disks from the floppy drive before
turning on your notebook.
Users Guide 8–5
Solutions

Finding Solutions Quickly

To help you find a solution quickly, see the “Solution Tables” section. The information in the tables is divided into three columns:
1. Symptom—Describes the symptom or warning that indicates a problem.
2. Problem—Identifies one or more reasons why the symptom occurred.
3. Solution—Describes how you should try to fix the problem.
If the listed solution does not fix your problem, try another solution for the symptom or try the solution a second time.
If a problem persists and you are unable to resolve it, contact a Compaq authorized service provider. Refer to your Warranty Statement for details.
8–6 Users Guide

Solution Tables

In this section you will find information on:

Audio and Video

Battery and Power
Mass-Storage
Games and Internet
Keyboard and TouchPad
Memory and PC Cards
Audio and Video
Symptom Problem Solution
Solutions
Audio
No sound. Volume has been
muted.
Your notebook is in Sleep mode. This is identified when the
Power
ª light is
flashing.
Sound is too low. Volume is set too low. Click the Vo lu me
Users Guide 8–7
On the taskbar, click the Volume then deselect the Mute check box.
Press any key.
÷ icon
÷
icon on the taskbar, then click the Volume slider and drag it up, or press the Volume U p button.
Solutions
Audio
(Continued)
Symptom Problem Solution
Sound is distorted. Volume is set too
high.
Click the Vol um e ÷ icon on the taskbar, then click the Volume slider and drag it down, or press the Volume Down button.
Volume
missing from the Windows taskbar.
÷ icon is
The Place volume control icon in the taskbar option has
not been selected.
1. Use the Start menu to open the
Control Panel.
2. Double-click
Sounds and Audio Devices.
3. Select Place volume control icon in the taskbar and click OK.
8–8 Users Guide
Video or Display
Symptom Problem Solution
Screen is blank. Your notebook is in
Sleep mode. This is identified when the
Power
ª light is
flashing.
Press any key.
Solutions
Display only fills part of the screen.
The external monitor display is selected.
Your resolution settings are not set properly.
Press the Fn+F3 keys to switch between the LCD display, external monitor, TV-Out (available on selected models), and simultaneous display.
1. Use the Start menu to open the
Control Panel.
2. Double-click
Display.
3. Click the Settings tab.
4. In the Screen area, click the slider and drag it to the desired resolution.
5. Click OK to accept the new settings, then close the Control Panel window.
Users Guide 8–9
Solutions
Video or Display
Symptom Problem Solution
Characters are garbled or the display flashes when your notebook is connected to an external monitor.
(Supported on selected models only)
Symptom Problem Solution
The digital camcorder or 1394 device is not working.
The external monitor’s resolution is set too high for your notebook.
1394 or Digital Video
The device is not on. Ensure that the
The device is not connected.
(Continued)
Restart your notebook and reset the Display settings for a lower resolution. See the solution for “Display only fills part of the screen” for more details.
device has been turned on.
Ensure that the device is connected to the 1394 port.
The device drivers are not set up correctly.
Refer to the instructions provided with the device to set up the drivers correctly in Windows.
8–10 Users Guide

Battery and Power

Symptom Problem Solution
Solutions
Battery
Battery gauge is not accurate.
Battery charging indicator does not display and battery does not charge.
Battery charge does not last as long as expected.
Battery charge does not last as long as expected.
Battery needs calibrating.
Battery was exposed to temperature extremes.
Battery is not fully drained.
Power Management is disabled.
See “Calibrating the Battery” in this guide for details.
Keep the battery within the recommended temperature ranges. See “Battery Care” in this guide.
Calibrate the battery. See “Calibrating the Battery” in this guide.
Reset the power management options. See “Calibrating the Battery” in this guide.
Users Guide 8–11
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