Compaq Evo Notebook N1000 Series
and Compaq Presario 1500 Series
Mobile PC
Document Part Number: 279372-001
July 2002
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying computer features, components, and
spare parts, troubleshooting computer problems, and performing
computer disassembly procedures.
Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq
Information Technologies Group, L.P. in the U.S. and/or other countries.
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.
and/or other countries.
Intel, Pentium, Celeron, and SpeedStep are trademarks of the Intel Corporation
in the U.S. and/or other countries.
All other product names mentioned herein may be trademarks of their respective
companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without
warranty of any kind and is subject to change without notice. The warranties for
Compaq products are set forth in the express limited warranty statements
accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
Maintenance and Service Guide
First Edition July 2002
Document Part Number: 279372-001
The Compaq Evo Notebook N1000 and Presario 1500 Series of
Personal Computers offer advanced modularity, Intel Mobile
Pentium 4 and Intel Celeron processors with SpeedStep
technology and 64-bit architecture, industry-leading Accelerated
Graphics Port (AGP) implementation, and extensive multimedia
support.
Figure 1-1. Compaq Evo Notebook N1000 and Presario 1500
Maintenance and Service Guide1–1
Product Description
1.1 Models
Computer models are shown in Tables 1-1 through 1-3.
The Netherlands
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Ta i wa n
Thailand
Tu r ke y
United Kingdom
United States
The following processors are available, varying by notebook
model:
❏
The Evo Notebook N1000 features an Intel Mobile
Pentium 4 2.2-, 2.0-, 1.8-, 1.7-, 1.6-, or 1.5-GHz
processor with 512-KB integrated L2 cache, or an
Intel Celeron 1.5- or 1.4-GHz processor with 256-KB
integrated L2 cache.
❏
The Presario 1500 features an Intel Mobile Pentium 4
2.2-, 2.0-, 1.6-, or 1.5-GHz processor with 512-KB
integrated L2 cache, or an Intel Celeron 1.5-GHz
processor with 256-KB integrated L2 cache.
■
ATI P7 graphics accelerator with 32 MB of shared
Synchronous DRAM (SDRAM) and 4X AGP graphics card
■
128-MB high-performance SDRAM, expandable to 1.0 GB
■
Microsoft Windows 2000, Windows XP Home,
or Windows XP Professional, varying by computer model
■
15.0-inch SXGA+ (1400 × 1050) or XGA (1024 × 768), or
14.1-inch XGA (1024 × 768), TFT display with over 16.7
million colors, varying by computer model
■
Full-size Windows 98 keyboard with:
❏
TouchPad pointing device (Evo Notebook N1000 and
Presario 1500 models)
❏
Dual Stick (TouchPad and point stick; Evo Notebook
N1000 models only)
■
Network interface card (NIC) integrated on the system board,
with a mini PCI V.92 modem
■
Integrated wireless support of 802.11b and Bluetooth devices
through MultiPort
1–14Maintenance and Service Guide
Product Description
■
Support for one Type I or II PC Card slot with support for
both 32-bit CardBus and 16-bit PC Cards
■
External 65 W AC adapter with power cord
■
8-cell Li ion battery pack
■
40-, 30-, or 20-GB high-capacity hard drive, varying by
computer model
■
1.44-MB diskette drive
■
Support for the following drives through the fixed optical
drive:
❏
24X Max CD-ROM drive
❏
16X Max CD-RW drive
❏
8X Max DVD-ROM drive
❏
8X Max DVD-ROM/CD-RW combination drive
■
Connectors for:
❏
RJ-45 network
❏
RJ-11 modem
❏
Universal serial bus
❏
Parallel devices
❏
External monitor
❏
AC power
❏
Stereo line out/headphone
❏
Mono microphone
❏
S-video
❏
Port replicator
❏
Infrared
❏
1394 digital input
■
JBL Pro stereo speakers with bass reflex
■
Dolby Digital certified sound
Maintenance and Service Guide1–15
Product Description
1.3 Clearing a Password
If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also clear
CMOS:
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer for Disassembly,” for more
information).
2. Remove the RTC battery (refer to Section 5.7, “Disk Cell
RTC Battery”).
3. Wait approximately five minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any
battery packs at this time.
6. Turn on the computer.
All passwords and all CMOS settings have been cleared.
1–16Maintenance and Service Guide
1.4 Power Management
The computer comes with power management features that
extend battery operating time and conserve power. The computer
supports the following power management features:
■
Standby
■
Hibernation
■
Setting customization by the user
■
Hotkeys for setting level of performance
■
Smart battery that provides an accurate battery power gauge
■
Battery calibration
■
Lid switch suspend/resume
■
Power/Suspend button
■
Advanced Configuration and Power Management (ACP)
compliance
Product Description
Maintenance and Service Guide1–17
Product Description
1.5 Computer External Components
The external components on the front and right side of the
computer are shown in Figure 1-2 and described in Table 1-4.
.
Figure 1-2. Front and Right Side Components
Table 1-4
Front and Right Side Components
ItemComponentFunction
1Stereo speakers (2)Produce stereo sound.
2Power/Standby lightOn: Power is turned on.
Off: Power is turned off.
Blinking: Computer is in Standby mode.
1–18Maintenance and Service Guide
Product Description
Table 1-4
Front and Right Side Components
ItemComponentFunction
3Display release latchOpens the computer.
4Battery lightOn: A battery pack is charging.
Blinking: A battery pack that is the only
available power source has reached a
low-battery condition.
5Battery bayAccepts an 8-cell Li ion battery pack.
6Optical drive bayAccepts a CD-ROM, CD-RW, DVD-ROM, or
DVD/CD-RW combination drive.
7Infrared portProvides wireless communication
between the computer and another
infrared-equipped device using an infrared
beam.
81394 jackConnects IEEE 1394-compliant products,
such as digital camcorders, video editing
equipment, VCRs, cameras, and audio
players. A 1394 firewire cable is required for
use with this jack.
(Continued)
Maintenance and Service Guide1–19
Product Description
The computer rear panel and left side components are shown in
Figure 1-3 and described in Table 1-5.
Figure 1-3. Rear Panel and Left Side Components
Table 1-5
Rear Panel and Left Side Components
ItemComponentFunction
1Mono microphone jackConnects a mono microphone, disabling the
built-in microphone.
2Stereo speaker/
headphone jack
3DC power jackConnects any one of the following:
1–20Maintenance and Service Guide
Connects stereo speakers, headphones,
headset, or television audio.
■
AC adapter
■
Optional automobile power
adapter/charger
■
Optional aircraft power adapter
Product Description
Table 1-5
Rear Panel and Left Side Components
ItemComponentFunction
4VentsAllow airflow to cool internal components.
CAUTION: To prevent damage, the computer shuts down if an
Ä
overheating condition occurs. Do not block the cooling vent.
Avoid placing the computer on a blanket, rug, or other flexible
surface that may cover the vent area.
5USB connectors (2)Connect USB devices.
6FanProvides airflow to cool internal
components.
7S-Video connectorConnects a television, VCR, camcorder, or
overhead projector.
(Continued)
8External monitor
connector
9External
keyboard/mouse
connector
10Parallel connectorConnects a parallel device.
11RJ-45 network jackConnects the network cable. A network
12RJ-11 modem jackConnects the modem cable to an internal
13Security cable slotAttaches an optional security cable to
14PC Card eject buttonEjects a PC Card from the PC Card slot.
15PC Card slotSupports a 32-bit (CardBus) or 16-bit
16Diskette driveAccepts diskettes.
Maintenance and Service Guide1–21
Connects an external monitor or overhead
projector.
Connects an optional full-sized keyboard or
mouse. An optional splitter/adapter allows
both an external keyboard and mouse to be
used at the same time.
cable is not included with the computer.
modem. A modem cable is included with
internal modem models.
the computer.
PC Card.
Product Description
The computer keyboard components are shown in Figure 1-4 and
described in Table 1-6.
Figure 1-4. Keyboard Components
Table 1-6
Keyboard Components
ItemComponentFunction
1
2
1–22Maintenance and Service Guide
through
F1
function keys
Num lock
keyTurns on the numeric lock function.
F12
Perform preset functions.
On: Num lock is on and the embedded
numeric keypad is enabled.
Table 1-6
Keyboard Components
ItemComponentFunction
Product Description
(Continued)
3Embedded numeric
keypad
4Cursor control keysMove the cursor around the screen.
5Windows application
key
6Windows logo keysDisplay the Windows Start menu.
7
keyUsed with hotkeys to perform preset hotkey
Fn
Converts keys to numeric keypad.
Displays a menu when using a Microsoft
application. The menu is the same one that
is displayed by pressing the right mouse
button.
functions.
Maintenance and Service Guide1–23
Product Description
The computer top components are shown in Figure 1-5 and
described in Table 1-7.
Figure 1-5. Top Components
Table 1-7
Top Components
ItemComponentFunction
1Power lightOn: Power is turned on.
Blinking: Computer is in Standby. The
power light also blinks if a battery pack that
is the only available power source reaches
a low-battery condition.
2Num lock lightOn: Num lock is on and the embedded
numeric keypad is enabled.
3Easy Access
Buttons (3)
1–24Maintenance and Service Guide
Provide quick access to the Internet. Refer
to the Hardware Guide that ships with the
computer for information about these
buttons.
Product Description
Table 1-7
Top Components
ItemComponentFunction
4Power buttonTurns on the computer. Use the operating
system Shut Down command to turn off the
computer.
5Digital audio buttonLaunches Windows Media Player to play
MP3 music.
6Volume control buttonsAdjust the volume of the stereo speakers.
7Caps lock lightOn: Caps lock is on.
8Drive indicator lightTurns on when the hard drive, CD-, or
DVD-ROM drive is accessed.
9Display lid switchTurns off the computer display if the
computer is closed while on.
10MicrophoneAllows for audio input.
11TouchPadMoves the mouse cursor, selects, and
activates.
12TouchPad buttonsFunction like the left and right mouse
buttons on an external mouse.
(Continued)
13EasyScrollScrolls the screen left, right, up, and down.
14Battery power lightOn: A battery pack is charging.
Blinking: A battery pack that is the only
available power source has reached a
low-battery condition.
15Power/Standby lightOn: Power is turned on.
Off: Power is turned off.
Blinking: Computer is in Standby mode.
Maintenance and Service Guide1–25
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