Compaq MSL5052, MSL5000, MSL5026SDLX, MSL5026SL User Manual

Compaq StorageWorks

MSL5000 Series Library User Guide

Part Number: 231910-002

Second Edition (February 2002)

This guide is to be used as step-by-step instructions for installation and as a reference for operating, troubleshooting, and upgrading.

Compaq, the Compaq logo, and StorageWorks are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information is provided as is without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

MSL5000 Series Library User Guide Second Edition (February 2002) Part Number: 231910-002

About this Guide

Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Symbols in Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix

Symbols on Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Rack Stability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Compaq Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Compaq Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Compaq Authorized Reseller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

1 Introduction

Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Power Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

Robotics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7

Library Controller Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8

Factory-Defined Accessory PCI Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9

Front Panel Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10

Multi-Unit Library Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–11

2 Installation

Setting up the Tabletop Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Setting up the Rackmount Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Applying Power to the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

SCSI Cable Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Supported SCSI Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Two Tape Drives Dual Host System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

Four Tape Drives Dual Host System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

Compaq StorageWorks MSL5000 Series Library User Guide iii

Contents

3 Library Configuration

Factory Default Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Setting a SCSI ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Setting Up a Reserved Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5

How Reserved Slots are Numbered. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5

Setting Up Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

4 Operation

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Magazine Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Front Panel and Media Security Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

GUI Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Host System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Inserting and Removing Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Removing Magazines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

Inserting Cartridges into a Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Using Mail Slots (Left Magazines Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

Barcode Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11

Library Display Screens and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

Initialization Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

Library Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13

Technical Support Information Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14

Mail Slot Access Option (Left Magazines Only) . . . . . . . . . . . . . . . . . . . . . . 4–14

Magazine Access Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15

Move Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15

LCD Contrast Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16

Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17

Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17

Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18

Menu Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–19

View System Data Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–19

Library Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–19

SCSI Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22

Network Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26

Library Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27

Cartridge Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27

iv Compaq StorageWorks MSL5000 Series Library User Guide

Edit Options Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–28

Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–28

SCSI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–29

Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–29

Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–30

Utilities Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–30

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–31

Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–32

Factory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–33

Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–34

5 Maintenance

Running a Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Automatically Running a Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Manually Running a Cleaning Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Running a Cleaning Cartridge From a Mail Slot . . . . . . . . . . . . . . . . . . . . . . . 5–3

Running a Cleaning Cartridge From a Tape Cartridge Slot . . . . . . . . . . . . . . . 5–3

Running a Cleaning Cartridge From a Cleaning Slot . . . . . . . . . . . . . . . . . . . . 5–4

Replacing a Cleaning

Cartridge in a Reserved Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

Replacing a Cleaning Cartridge in a Right Magazine . . . . . . . . . . . . . . . . . . . . . . . 5–5

Replacing a Cleaning Cartridge in a Mail Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

Contents

6 Troubleshooting

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

Platform Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Error Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Error Recovery Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

Fault Symptom Codes (FSCs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5

A Regulatory Compliance Notices

Federal Communications Commission Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–1

Class A Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–1

Class B Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2

Modifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2

Declaration of Conformity for products marked with the FCC logo - United States

only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2

Compaq StorageWorks MSL5000 Series Library User Guide v

Contents

Canadian Notice (Avis Canadien) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3

Class B Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3

European Union Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–4

Taiwan Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–4

Japanese Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–5

B Specifications

Operational Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2

Reliability (MSL5026 and MSL5052) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3

Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3

Environmental (MSL5026 and MSL5052). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–4

Acoustics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–5

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–6

C Electrostatic Discharge

Grounding Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2

D Removing and Replacing a Tape Drive

Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–2

E Configuration Examples

SCSI Cable Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E–1

Configuration Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E–2

Pass-Through Mechanism Cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E–13

Configuration Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E–13

Index

vi Compaq StorageWorks MSL5000 Series Library User Guide

About this Guide

The following sections are covered:

• Text Conventions

• Symbols in Text

• Symbols on Equipment

• Rack Stability

• Getting Help

• Compaq Authorized Reseller

Text Conventions

This document uses the conventions in Table 1 to distinguish elements of text.

Table 1: Text Conventions

Element Convention Examples

• Named Keys

•Key Sequences

• Menu Items

•Directory Names

• Button Names

• Dialog Box Names

Bold Home, Print Screen, Num Lock, Esc, PgUp

A plus sign (+) between two keys means that you should press them simultaneously: Ctrl+A, Ctrl+Home, Alt+Ctrl+Del

Initial Caps (for UNIX, AIX, and Solaris directory names, the exact case of every character is displayed).

On the File menu, choose Save.

Save the file in the C:\StorageSets\Default directory.

(UNIX, AIX, Solaris): Save the file in the /home/newuser/practice directory.

To back up files, click the Backup Now button.

In the Save As dialog box, choose the drive then the folder.

Compaq StorageWorks MSL5000 Series Library User Guide vii

About this Guide

Table 1: Text Conventions (Continued)

Element Convention Examples

• User Input and System Responses (Output and Error Messages)

• COMMAND NAMES

• Drive Names

filenames Unless case sensitive,

Menu Command Sequences

URLs Sans serif font. For update notices, visit:

Initial Caps and

monospace font.

COMMAND NAMES appear

in upper case, unless they are case sensitive (UNIX, AIX, and Solaris command names are case sensitive and will not appear in uppercase).

Entered are displayed in angle brackets ( lower case.

use lowercase italics. If filenames are case-sensitive (UNIX, AIX, Solaris) or are easier to understand with some upper case letters, the exact case of each character is displayed.

Initial Caps, with a right angle bracket (>) between items. Menu items are displayed as shown on screen.

< >) and all

User Input and System Responses:

• To exit from the program, type Exit.

• At the prompt, type this command:

SHOW THIS_CONTROLLER

(no variable)

• To see your settings, give the command:

SHOW <storagesets> FULL

(with variable)

• You will see the Continue? message.

Command Names

• Use SET THIS_CONTROLLER to change parameters.

• To manage storage, enter RUN

sysmgr.exe

• (UNIX, AIX, Solaris): To list files, give the ls command.

• Drive Names:

Navigate to your CD-ROM drive (usually D: or

To configure storage, edit storageset.ini.

Changes are stored in NewSystemConfigurationFile.ini.

(UNIX, AIX, Solaris): Errors are logged to MixedCaseFile.txt.

To compare documents, choose: Tools > Documents > Compare.

http://www.compaq.com/products/updates

E:).

viii Compaq StorageWorks MSL5000 Series Library User Guide

Symbols in Text

These symbols may be found in the text of this guide. They have the following meanings.

WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life or damage to equipment.

CAUTION: Text set off in this manner indicates that failure to follow directions could

result in damage to equipment or loss of information.

IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of

information.

Symbols on Equipment

Any enclosed surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards. Enclosed area contains no operator serviceable parts.

About this Guide

WARNING: To reduce the risk of injury from electrical shock hazards, do not open this enclosure.

Any RJ-45 receptacle marked with these symbols indicates a network interface connection.

WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle.

Compaq StorageWorks MSL5000 Series Library User Guide ix

About this Guide

Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. Contact with this surface could result in injury.

WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching.

Power supplies or systems marked with these symbols indicate the presence of multiple sources of power.

WARNING: To reduce the risk of injury from electrical shock, remove all power cords to completely disconnect power from the supplies and systems.

Any product or assembly marked with these symbols indicates that the component exceeds the recommended weight for one individual to handle safely.

WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manually handling material.

Rack Stability

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

• The leveling jacks are extended to the floor.

• The full weight of the rack rests on the leveling jacks.

• In single rack installations, the stabilizing feet are attached to the rack.

• Racks are coupled in multiple rack installations.

• Only one rack component is extended at any time. A rack may become

unstable if more than one rack component is extended for any reason.

x Compaq StorageWorks MSL5000 Series Library User Guide

Getting Help

If you still have a question after reading this guide, contact service representatives or visit our website.

Compaq Technical Support

In North America, call the Compaq technical support at 1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week.

NOTE: For continuous quality improvement, calls may be recorded or monitored.

Outside North America, call Compaq technical support at the nearest location. Telephone numbers for worldwide technical support are listed on the Compaq website: http://www.compaq.com

Be sure to have the following information available before you call Compaq:

• Technical support registration number (if applicable)

• Product serial numbers

• Product model names and numbers

• Applicable error messages

About this Guide

• Operating system type and revision level

• Detailed, specific questions

Compaq Website

The Compaq website has the latest information on this product as well as the latest drivers. Access the Compaq website at:

http://www.compaq.com/products/storageworks/msl5026/index.html.

Compaq Authorized Reseller

For the name of your nearest Compaq Authorized Reseller:

• In the United States, call 1-800-345-1518.

• In Canada, call 1-800-263-5868.

• Elsewhere, see the Compaq website for locations and telephone numbers.

Compaq StorageWorks MSL5000 Series Library User Guide xi

Introduction

The Compaq StorageWorks™ MSL5000 Series Library is a tape library system that combines Digital Linear Tape (DLT) and Super DLT (SDLT) drive technology with advanced robotics. Designed for backup operations with high-end networks and high-performance servers, the library is the next generation performer in high-volume backup and archival service. The library also features high availability, maximum storage density, and easy serviceability.

The library’s SCSI interface-to-host system supports Low Voltage Differential (LVD). The tape drives and robotics control functions each use separate SCSI connections and SCSI ID addresses. Library SCSI I/O is provided through two VHDCI-series, 68-pin, Micro-D SCSI connectors located at the rear of the unit directly under each tape drive. Robotics SCSI I/O is provided through two VHDCI-series, 68-pin, Micro-D SCSI connectors located on the library controller board.

The remainder of this chapter describes the major components of the library, including:

• Models and accessories

• Tape drives

• Magazines

• Power supply

• Robotics

• Library controller board

• Accessory PCI slots

• Front panel indicators

• Multi-unit library configurations

Compaq StorageWorks MSL5000 Series Library User Guide 1–1

Introduction

Models

The MSL5000 Series Library family includes the following models:

• MSL5026SL

• MSL5026DLX

• MSL5052

Any MSL5000 Series Library can operate as a stand-alone unit or can be installed in a storage cabinet to form a larger integrated multi-unit library configuration. MSL5026 libraries contain up to two tape drives, two removable tape cartridge magazines, and robotics capable of random or sequential tape cartridge operation. MSL5052 libraries contain up to four tape drives, four removable tape cartridge magazines, and robotics capable of random tape cartridge operation.

Accessories

Contact your Compaq authorized service provider or visit the Compaq website at www.compaq.com for the most current list of accessories that are available for an MSL5000 Series Library.

IMPORTANT: Mixing DLT 40/80 tape drives with SDLT 110/220 tape drives should only be done in association with your application software media partitioning guidelines.

1–2 Compaq StorageWorks MSL5000 Series Library User Guide

Tape Drives

MSL5000 Series Libraries support up to 4 tape drives (see Figure 1–1). All tape drives

are hot-plug capable Micro-D SCSI connectors located at the rear of the library directly beneath each tape drive.

Introduction

. SCSI I/O is accomplished through two VHDCI-series, 68-pin,

Figure 1–1: Library tape drive locations

Tap e D r i v e 0

Tap e D r i v e 1

Tap e D r i v e 2

Tap e D r i v e 3

Compaq StorageWorks MSL5000 Series Library User Guide 1–3

Introduction

Magazines

MSL5000 Series Libraries contain two or four removable tape cartridge magazines that are accessible through the front doors (see Figure 1–2).

Figure 1–2: Library magazines

Left Magazine(s), with integrated mail slot

Right Magazine(s)

Looking from the front of the library, each left tape magazine includes a mail slot, which is accessible when that magazine’s door is open. Pivoting forward, this mail slot feature lets you insert or remove a single tape without having to unlock, remove, and reinventory the magazine. If 13 data slots are required, the library can be reconfigured to recognize each mail slot as a standard data slot. The right tape magazine(s) contain fixed cartridge slots (no mail slot feature), so they retain their full 13-slot data capacity at all times.

1–4 Compaq StorageWorks MSL5000 Series Library User Guide

Power Supplies

MSL5000 Series Libraries support one or two power supplies that are accessible from the rear of the unit (see Figure 1–3). These auto-ranging power supplies are capable of using any nominal AC voltage between 100 VAC and 240 VAC power, at 50 Hz or 60 Hz, and are easily removed without requiring special tools.

Power to the library is supplied through AC connectors at the rear panel of each power supply receiver. Library power is normally controlled from the Graphical User Interface (GUI) touch screen; however, a manual power disconnect switch, located at the rear of each power supply is provided.

Power supplies can be easily replaced in maintenance/service mode using a #1 Phillips screwdriver to remove the power supply bracket.

For the MSL5052 library, two power supplies are supported to provide redundancy for mission critical operations. Both power supplies share the load under normal operating conditions, however, if one of the power supplies fail the remaining power supply assumes the full load (see Figure 1-3 on the following page).

Introduction

Compaq StorageWorks MSL5000 Series Library User Guide 1–5

Introduction

Figure 1–3: Library power supplies

NOTE: For the MSL5052, the left AC power receptacle is for the bottom power supply. The right

AC power receptacle is for the top power supply.

Power On LED (lights after touching the front panel display)

Power Supply Release Latch

Power Switch

Power Supply

AC Power Cord(s)

Power supply bracket

1–6 Compaq StorageWorks MSL5000 Series Library User Guide

Robotics

MSL5000 Series Library robotics consists of a cartridge shuttle, motor hardware, motor drives, and other support electronics (see Figure 1–4). The MSL5052 library also contains a vertical axis mechanism that enables the robotics to travel between the upper and lower tape cartridge magazines. These robotics are capable of picking and placing tapes throughout a 180-degree arc that consists of the tape drives, tape cartridge magazines, and an optional Pass-Through Mechanism (PTM).

The cartridge shuttle assembly includes a mounted barcode reader for scanning tape cartridges installed in the magazines and tape drives.

IMPORTANT: Both full barcode reader scan and physical scan are conducted each time the library is initially powered up or each time a tape magazine is accessed using normal operational modes.

In MSL5052 libraries, the robotic-PTM interface is at the lower vertical axis PTM elevator position only.

Introduction

Figure 1–4: Library robotics (top cover removed, MSL5026 shown)

Cartridge Shuttle Assembly with Integral Barcode Reader

Compaq StorageWorks MSL5000 Series Library User Guide 1–7

Introduction

Library Controller Board

The library controller board contains a single microprocessor and associated logic devices to control all robotics operations and manage overall library functions. The microprocessor enables the SCSI interface between the library and the host system.

NOTE: The SCSI terminator must always be connected to the library controller board for proper operation when configured as standalone or master.

The library controller board is installed in a card cage at the rear of the library and can be serviced with using only a #1 Phillips screwdriver (see Figure 1–5).

IMPORTANT: For MSL5000 Series Libraries, the library controller board must be installed in the right slot of the card cage area (upper card cage area for the MSL5052). The remaining slots on the MSL5000 Series Libraries do not support the required connections for the library controller board to operate correctly.

Figure 1–5: Library controller board

Library Controller Board

Factory-Defined Accessory PCI Slots (up to 5)

1–8 Compaq StorageWorks MSL5000 Series Library User Guide

Factory-Defined Accessory PCI Slots

MSL5000 Series Libraries contain one or two rear-access card cages and one or two 32-bit, 33-MHz Compact PCI backplanes (see Figure 1–6). These backplanes contain the plug-in connectors for a library controller board and up to five optional Compaq-defined PCI add-in cards.

CAUTION: Use of non-Compaq qualified PCI option cards can damage your MSL5000 Series Library and will void product warranty. Follow all installation, configuration, and operating instructions shipped with the option card upgrade kit.

IMPORTANT: For MSL5000 Series Libraries only, the library controller board must be installed in the right slot of the card cage area (upper card cage area for the MSL5052).

Introduction

Figure 1–6: Library card cages

Library Controller Board

Factory-Defined Accessory PCI Slots (up to 5)

Compaq StorageWorks MSL5000 Series Library User Guide 1–9

Introduction

Front Panel Indicators

The library front panel indicators consist of the following:

• View i n g win dow—lets you visually check the library’s internal operations.

• GUI touch screen—manually operated to set up and configure the library.

• Library status LED—displays the library’s operational status.

Figure 1–7: Library front panel

Viewing Window

GUI Touch Screen

Library Status LED

1–10 Compaq StorageWorks MSL5000 Series Library User Guide

Multi-Unit Library Systems

MSL5000 Series libraries can be stacked in a scalable combination with additional MSL5026 and MSL5052 libraries to form a multi-unit library configuration. Through use of a rear-mounted Pass-Through Mechanism (PTM), all libraries in a multi-unit library configuration can operate together as a single virtual library system. Stacked libraries are interconnected through their rear panel Ethernet connections to a supplied router that mounts to the storage cabinet. The router also provides a Wide Area Network (WAN) connector when libraries are combined in their maximum stacked height.

A maximum of four MSL5052 or seven MSL5026 libraries can be connected together in this manner. Any combination of seven libraries, not exceeding 40 Units (40U) in total stacked height, can also be used. A multi-unit library configuration appears to the host computer system and application software as a single library. For multi-unit applications, the top library becomes the master unit and all other libraries are slave units.

WARNING: The PTM continues to function each time a slave library is physically removed from the storage cabinet configuration during normal library operation. Refer to the Compaq StorageWorks Pass-Through Mechanism Reference Guide for detailed installation, configuration, and operation information

Introduction

The library’s robotics can pick and place tape cartridges into a movable elevator that encompasses the full length of the PTM. In this manner, individual tapes can be passed up or down between the libraries contained in the multi-unit library configuration under the master library control. Robotics access to the PTM is located at the rear of the library beneath the PTM cover (see Figure 1–8 on the following page).

Compaq StorageWorks MSL5000 Series Library User Guide 1–11

Introduction

Figure 1–8: Library PTM mounting location

PTM Interface Connector PTM Mounting Cover (removal required for PTM installation)

1–12 Compaq StorageWorks MSL5000 Series Library User Guide

Installation

This chapter explains how to install a Compaq StorageWorks MSL5000 Series Library. Sections in this chapter include:

• Setting up the tabletop model

• Setting up the rackmount model

• Applying power to the library

• SCSI cable configurations

IMPORTANT: Be sure to keep and store all shipping materials from your MSL5000 Series Library.

Compaq StorageWorks MSL5000 Series Library User Guide 2–1

Installation

Setting up the Tabletop Model

Library tabletop models require no mechanical assembly for mounting (see Figure 2–1). Place the library on a desk, table, or other stable, horizontal surface. Make sure the cooling grills at the front and the fans at the rear of the library are not obstructed. Allow 18 inches (50 cm) of clearance at the front and rear for magazine and hot-plug tape drive access, without the need to reposition the library.

NOTE: To reduce tabletop clearance requirements, temporarily move the library forward or rearward to access the hot-plug drive shoes and magazines, respectively.

18"

(50 cm)

18" (50 cm)

Figure 2–1: Tabletop model clearances (MSL5026 shown)

2–2 Compaq StorageWorks MSL5000 Series Library User Guide

Setting up the Rackmount Model

Setting up the rackmount model requires a template, storage cabinet slide rails, and a mechanical lift to physically install the library in a storage cabinet.

To setup the rackmount model:

1. Use the template that shipped with the library to mark the location of the mounting hardware on the mounting rails of the storage cabinet (see Figure 2–2).

MSL5052

MSL5026

Installation

Figure 2–2: Library template

NOTE: For Compaq Alpha Server H9A Series racks, refer to the instructions included in the

Alpha Rack Rail Adapter Kit.

Compaq StorageWorks MSL5000 Series Library User Guide 2–3

Installation

2. Remove the template and then attach the rails using the supplied fasteners (see Figure 2–3). The front rail brackets are threaded to directly accept screws. The rear brackets are not threaded and require cage nuts in the storage cabinet’s rear vertical rails.

NOTE: Refer to the Compaq Rack Products Reference Guide for detailed cage nut installation instructions.

IMPORTANT: Fully tighten the front rail screws. Leave the rear rail screws “finger tight” to prevent binding when mounting the library.

a. Fully extend the slide rails 1 on both sides of the storage cabinet until

they lock.

b. Slide the inner guide rail

as far as possible to the front of the rail assembly.

Figure 2–3: Installing the rails

3. Install the two slide-on cage nuts 1, aligned two rack units above the rail bracket screws, on each of the front storage cabinet vertical rails (Figure 2-4).

2–4 Compaq StorageWorks MSL5000 Series Library User Guide

Installation

WARNING: Use a mechanical lift to perform the next step. Make certain, when the library is fully extended, that a force of 20% of the storage cabinet’s weight, but not more than 57 pounds (26 kg), applied in any direction other than upwards, does not cause the storage cabinet to overbalance.

4. Using a mechanical lift, lift the library and visually align the inner and

intermediate slide rails.

CAUTION: The library is heavier toward the tape drive end (rear).

5. Carefully insert the library’s inner slide rails 3 into the extended intermediate

slide rails

WARNING: A storage cabinet might become unstable if more than one component is extended for any reason. Extend only one component at a time.

(see Figure 2–4).

6. Slide the library completely into the storage cabinet until the front panel

touches it.

7. Fully tighten the rear rail screws.

Figure 2–4: Installing the library (Model MSL5026 shown)

Compaq StorageWorks MSL5000 Series Library User Guide 2–5

Installation

8. Remove the tape to open the doors for installation.

9. Remove and discard the pull-tabs used to block the latch mechanism. Do not close the doors.

NOTE: If necessary, see chapter 4, “Operation,” for information on how to manually open the library doors.

10. With the doors open, secure the front panel to the storage cabinet using the two retaining screws (see Figure 2–5). Close the doors.

You can now cable the library.

Figure 2–5: Securing the library

Left Retaining Screw

Right Retaining Screw

2–6 Compaq StorageWorks MSL5000 Series Library User Guide

Applying Power to the Library

To apply power to the library (see Figure 2–6):

Installation

1. Connect each supplied power cord

NOTE: The left AC power receptacle is for the bottom power supply. The right AC receptacle is for the top power supply. (MSL5052 only).

to each power supply receptacle.

2. Toggle each power switch 2 on.

3. Press anywhere on the Graphical User Interface (GUI) touch screen

to activate

the display and turn the library on.

IMPORTANT: The SCSI terminator must always be connected to the library controller board for proper operation if configured as a master or standalone.

NOTE: Using a piece of tape to lift one corner, carefully remove the appliqué from the GUI touch screen and save for future reference.

Figure 2–6: Applying power to the library (MSL5052 rackmount shown)

Compaq StorageWorks MSL5000 Series Library User Guide 2–7

Installation

SCSI Cable Configurations

This section describes supported SCSI cable configurations for the library.

NOTE: MSL5000 Series Libraries support 1 to 4 host and 1 to 4 tape drive SCSI configurations. Contact your Compaq authorized reseller for a list of supported configurations.

The following SCSI configurations are detailed in this section:

• Two tape drives dual host system (MSL5026).

• Four tape drives dual host system (MSL5052).

NOTE: Host cables are not supplied with any MSL5000 Series Library.

See Appendix E for additional configuration examples.

Supported SCSI Cables

NOTE: For optimum performance, a maximum of two tape drives per SCSI bus is

recommended.

Each of the tape drives in the library and the library controller constitute an independent SCSI target. When any two or more devices are connected to the same SCSI bus, each separate SCSI device must be assigned a unique SCSI ID. For information on assigning SCSI IDs, see Chapter 3, “Library Configuration.”

NOTE: SCSI IDs are set at the factory. If you want to change any of the factory defaults, you can do so using the GUI touch screen.

To connect a library to a host system, the host system must have at least one Wide LVD controller and the appropriate driver software.

2–8 Compaq StorageWorks MSL5000 Series Library User Guide

Two Tape Drives Dual Host System

Figure 2–7 shows a typical SCSI cable configuration for a library with two tape drives installed using a dual host system.

Installation

Figure 2–7: MSL5026 SCSI cable configuration (two tape drives dual host system)

SCSI Terminator

To Library Controller Board

To H o s t Sy s t e m

SCSI Terminator

To H o s t Sy s t e m

Compaq StorageWorks MSL5000 Series Library User Guide 2–9

Installation

Four Tape Drives Dual Host System

Figure 2–8 shows a typical SCSI cable configuration for a library with four tape drives installed using a dual host system.

Figure 2–8: MSL5052 SCSI cable configuration (four tape drives dual host system)

IMPORTANT: The short 9.8-inch (0.25 m) jumper cables 5 are designed for this use only.

Stretching either one to reach the library controller board can damage the cable. Use the longer

19.8-inch (0.5 m) cable 2 to connect the tape drive and the library controller board.

SCSI Terminator RS232 diagnostic cable (for service only)

3 5

0.25M jumper cable

See Appendix E for additional configuration examples.

2–10 Compaq StorageWorks MSL5000 Series Library User Guide

0.5M jumper cables

To H o s t Sy s t e m

Library Configuration

This chapter explains how to configure a Compaq StorageWorks MSL5000 Series Library for normal operation. Sections in this chapter include:

• Factory default configuration settings

• Setting a SCSI ID

• Setting up a reserved slot

• Setting up your network

Compaq StorageWorks MSL5000 Series Library User Guide 3–1

Library Configuration

Factory Default Configuration Settings

For most applications, you do not have to change the factory default settings; however, if you do need to change a configuration setting, use the instructions provided in the following sections. If you are uncertain whether you need to change a setting, contact your Compaq authorized service provider.

Configuration settings that might need to be changed include:

• Setting a SCSI ID

• Setting up a reserved slot

• Setting up a network

You change configuration settings using the Graphical User Interface (GUI) touch screen. For a complete description of how the GUI touch screen works, see Chapter 4, “Operation.”

Setting a SCSI ID

Each tape drive installed in the library requires a unique SCSI ID. The information provided in this section shows you how to set a SCSI ID.

To set a SCSI ID:

1. Turn the library on and wait until the Power-On Self Test (POST) completes and the Compaq Status screen appears on the display.

2. Select the Menu option from the Status screen.

3. Enter the appropriate password. See the section on “Front Panel and Media Security Locks” in Chapter 4 for instructions on how to set passwords.

3–2 Compaq StorageWorks MSL5000 Series Library User Guide

Library Configuration

4. Select SCSI in the Edit Options area to display the following screen.

Figure 3–1: SCSI option selection screen (MSL5026 shown)

NOTE: You can move to the next sequential SCSI options screen by selecting the ▼. To return to the previous SCSI options screen select the ▲ or Back button to return to the Menu screen.

5. For example, to set the Drive 0 Bus ID to 3:

a. Select the box next to the text “Drive 0 Bus ID:.” The Drive 0 Bus ID screen

appears on the display (see Figure 3–2). This screen displays the current Drive 0 Bus ID along with the new value that you request.

Figure 3–2: Drive 0 bus ID screen

Compaq StorageWorks MSL5000 Series Library User Guide 3–3

Library Configuration

b. Touch the block that contains the number 3. This places your request into the

New data field.

c. Touch the Save option to confirm your request. A confirmation screen appears

on the display (see Figure 3–3).

Figure 3–3: SCSI ID confirmation screen

d. Select OK to confirm. A new SCSI ID now appears in the Drive 0 Bus ID data

field (see Figure 3–4).

Figure 3–4: Drive 0 bus ID data field screen (MSL5026 shown)

6. Touch the Back button repeatedly to return to the Main menu screen.

7. Repeat this procedure to set any remaining SCSI IDs.

3–4 Compaq StorageWorks MSL5000 Series Library User Guide

Setting Up a Reserved Slot

Use this option to remove some of the tape cartridge slots in the library from use as data storage slots to dedicate one or more tape cartridge slots as a cleaning slot.

IMPORTANT: Reserved slots may be incompatible with some application software.

How Reserved Slots are Numbered

Standard tape cartridge slots are numbered from the front of the magazine to the rear (see Figure 3–5 and Figure 3–6). If you reserve one slot, it becomes Reserved Slot #1 in the last slot of the last magazine. Additional reserved slots continue in this rear-to-front pattern.

#11

#10

#24

#23

#22

#21

#20

#19

#18

#17

#16

#15

#14

#13

#12

Library Configuration

Figure 3–5: Reserved slot locations (MSL5026)

Reserved Slot #1

Reserved Slot #2

Reserved Slot #3

Mail Slot (Left Magazine Only)

Compaq StorageWorks MSL5000 Series Library User Guide 3–5

Library Configuration

Figure 3–6: Reserved slot locations (MSL5052)

#36

#35 #34 #33 #32

#31 #30 #29 #28 #27 #26

#25

#49 #48 #47 #46 #45

#44 #43

#42 #41

#40 #39 #38

#37

Reserved Slot #1

Reserved Slot #2

Reserved Slot #3

Mail Slot (Left Magazine Only)

3–6 Compaq StorageWorks MSL5000 Series Library User Guide

Library Configuration

To reserve a slot:

1. From the Menu screen, touch the Library option from the Edit Options area.

2. From the Library options screen, press the ▼ to scroll to the screen that contains

the Total Reserved Slots option (see Figure 3–7).

Figure 3–7: Total reserved slots screen

3. Press the associated box next to the Total Reserved Slots option. A numeric

keypad appears on the display (see Figure 3–8).

Figure 3–8: Reserved slots numeric keypad screen

Compaq StorageWorks MSL5000 Series Library User Guide 3–7

Library Configuration

4. Enter either 0 or 1 and then press Save to confirm your change. A confirmation screen appears on the display (see Figure 3–9). Press OK to save.

Figure 3–9: Total reserved slots confirmation screen

5. Press the Back button repeatedly to return to the Main menu screen. Your choice takes effect the next time you boot the library.

3–8 Compaq StorageWorks MSL5000 Series Library User Guide

Setting Up Your Network

The library automatically obtains an IP address from the DHCP server when the library is powered up. The library also supports fixed addresses through the front panel. To set a fixed address:

1. From the Menu screen, touch Network from the Edit Options area. The IP

Address Determination screen appears (see Figure 3–10).

Library Configuration

Figure 3–10: IP address determination screen

2. Touch the IP Address Determination option (see Figure 3–10) and then the User

Specified IP Address option (see Figure 3–11).

Figure 3–11: User-specified IP address screen

3. Touch OK to confirm your selection.

Compaq StorageWorks MSL5000 Series Library User Guide 3–9

Library Configuration

4. Touch each IP address option and then use the keypad to enter each IP address (see Figure 3–12).

5. Save and confirm your selections.

Figure 3–12: Fixed IP address screen

6. Press the Back button repeatedly to return to the Main menu screen.

3–10 Compaq StorageWorks MSL5000 Series Library User Guide

Operation

This chapter describes how to operate a Compaq StorageWorks MSL5000 Series Library. Sections in this chapter include the following:

• Front panel

• Inserting and removing tape cartridges

• Library display screens and options

Compaq StorageWorks MSL5000 Series Library User Guide 4–1

Operation

Front Panel

The front panel of the library includes the left and right magazine doors, a Graphical User Interface (GUI) touch screen, a library status LED, and a viewing window (see Figure 4–1).

Figure 4–1: Library front panel

Left Magazine Door

Viewing Window

GUI Touch Screen

Library Status LED

Right Magazine Door

4–2 Compaq StorageWorks MSL5000 Series Library User Guide

Magazine Doors

The magazine doors have both an electrical release (via the GUI touch screen) and a manual release. It is always recommended that you open the magazine doors using the GUI touch screen. However, should the GUI touch screen fail, you can manually open them by pushing a small metal pin or paper clip into the mechanical releases (see Figure 4–2).

CAUTION: The magazine doors must only be opened manually in an emergency. Failure to follow normal procedures can cause data loss and equipment damage.

NOTE: The library may not perform a complete inventory each time a magazine is manually removed and then replaced using the emergency release.

Operation

31 2

Figure 4–2: Magazine door mechanical releases (emergency access)

Left Magazine Door Release

Library Status LED

Right Magazine Door Release

Compaq StorageWorks MSL5000 Series Library User Guide 4–3

Operation

Indicators

The library front panel indicators consist of a GUI touch screen and a library status LED (see Figure 4–3 and Table 4–1).

Figure 4–3: Library indicators

GUI Touch Screen

Library Status LED

Table 4 –1: Library Status LED

Indicator Description

Solid green The library is operating correctly under normal

conditions.

Flashing green The library is operating correctly; however, a change is

being made on the GUI touch screen that interrupts the current library operation (off-line).

Solid amber The library is in a fault state as detailed by the error

message on the GUI touch screen.

4–4 Compaq StorageWorks MSL5000 Series Library User Guide

Front Panel and Media Security Locks

The following security features are available to help you avoid accidental interruption of library operation.

GUI Touch Screen

The GUI touch screen offers four levels of security (see Figure 4–4):

• User Level 1—allows access to the mail slot(s).

• User Level 2—allows magazine access, mail slot access, SCSI options,

diagnostics, and lets you move media.

• Service—allows access to the menu that lets you view/edit library and SCSI

options.

NOTE: The library ships with a factory default service password of 5566.

Operation

Figure 4–4: Password levels

Each password is represented by four decimal digits that are stored in NVRAM in a range of 0001 to 9999.

NOTE: 0000 is used to disable password verification for each level.

Enabling a password at a lower level re-enables disabled higher levels to that value. As a result, prior to accessing any higher level operation, you are prompted first to enter the new higher level password.

Compaq StorageWorks MSL5000 Series Library User Guide 4–5

Operation

You can also use a higher level password to gain access to a lower level operation. For example, use the Service password to access the Move Media operation. Using the Service password to access the Menu option also gives full access (without validating) to the Service operations.

NOTE: To restore passwords if forgotten, use Set User Defaults using the MSL5000 Utility and diagnostic cable. Note that any configuration that was previously set will be lost.

Host System

Media can also be locked by software running on the host, using the SCSI ALLOW/PREVENT MEDIUM REMOVAL command. The library provides no GUI touch screen override for this command. Usually, exiting the host software restores media access. In the event of host failure, you can restore media access by cycling the library power. Procedures for locking and unlocking magazine doors and media are described later in this chapter.

Inserting and Removing Tape Cartridges

Unless you are using the mail slot(s), a tape magazine must be removed from the library in order to remove or insert tape cartridges. Make sure the slot you want to use is not already reserved for a tape cartridge that is now in a tape drive. The safest way to do this is to unload all tape drives before removing a magazine. You can unload all the tape drives either through your host system software or by using the LOAD/UNLOAD command from the Library Option menu.

IMPORTANT: Do not add more tape cartridges to the library than its rated slot capacity.

4–6 Compaq StorageWorks MSL5000 Series Library User Guide

Removing Magazines

Library magazine removal is a manual operation. Access the magazines using the Magazine Access option from the library Status screen. For the MSL5026, this option lets you open the left or right magazine doors separately or both magazine doors at the same time. For the MSL5052, this option lets you open the upper-left, lower-left, or right magazines separately or both magazine doors at the same time. After opening the appropriate magazine door, pull the magazine out from the library chassis (see Figure 4–5).

Operation

Figure 4–5: Removing tape cartridge magazines

Left Magazine(s)

Right Magazine(s)

Compaq StorageWorks MSL5000 Series Library User Guide 4–7

Operation

Inserting Cartridges into a Magazine

A full left magazine is shown in Figure 4–6. For the MSL5026, the lowest numbered tape cartridge slot the lowest numbered tape cartridge slot upper-left magazine.

is the one closest to the front of the magazine. For the MSL5052,

is the one closest to the front of the

Figure 4–6: Left tape magazine with tape cartridges installed

Tape Cartridge Orientation for Left Magazine

Lowest Numbered Tape Cartridge Slot

Highest Numbered Tape Cartridge Slot

4–8 Compaq StorageWorks MSL5000 Series Library User Guide

Operation

Insert tape cartridges so that the bar code labels are facing outward (see Figure 4–7).

NOTE: Handle and store tape cartridges in a clean, dust-free environment.

Figure 4–7: Inserting a tape cartridge (left magazine)

Compaq StorageWorks MSL5000 Series Library User Guide 4–9

Operation

Using Mail Slots (Left Magazines Only)

Mail slots are used only with host system software that supports this feature. The mail slot feature lets you insert or remove a single tape without removing the entire magazine. Access the mail slots using the Mail Slot Access option from the library Status screen. This option lets you open a left magazine door for mail slot access. After opening a left magazine door, pivot the mail slot forward to insert a tape cartridge (see Figure 4–8).

IMPORTANT: Mail slots must be enabled (factory default) using the Mail Slot Mode option from the Edit Librar y Options menu. See Table 4-2 for more information.

NOTE: Disabling a mail slot allows it to be used for an additional data slot, but this may be incompatible with some applications.

Figure 4–8: Left magazine mail slot (MSL5026 shown)

Mail Slot Holder

Tape Cartridge

4–10 Compaq StorageWorks MSL5000 Series Library User Guide

Barcode Labels

Only Compaq barcode labels are supported with the library. To order additional labels, contact your authorized Compaq reseller. Use Compaq Part Number 158398-001.

Figure 4–9 shows you how to attach a barcode label onto a tape cartridge.

Operation

Figure 4–9: Attaching a barcode label onto a tape cartridge

Compaq StorageWorks MSL5000 Series Library User Guide 4–11

Operation

Library Display Screens and Options

The library GUI touch screen displays graphics and text characters in the form of easy-to-understand messages. Graphics and text messages, along with their functions, are described in this section.

Initialization Screen

When power is first applied to the library, a series of Power-On Self Test (POST) diagnostics are performed. After the POST completes, the following initialization screen appears while library inventory and scalability configuration occurs:

Figure 4–10: Initialization screen

4–12 Compaq StorageWorks MSL5000 Series Library User Guide

Library Status Screen

After the POST executes successfully and the library initialization completes (approximately 45 seconds), the following library Status screen appears:

1 2

Figure 4–11: Library status screen (MSL5026 shown)

Technical Support Information Option

LCD Contrast Controls (volatile settings)

Operation

The library Status screen lets you select the following options:

• Technical Support Information Option

• Mail Slot Access

• Magazine Access

• Move Media

• LCD Contrast Controls

• Power

• Status Information

• Online/Offline

• Menu Access

The remainder of this section describes each of the options that are available from the library Status screen.

Compaq StorageWorks MSL5000 Series Library User Guide 4–13

Operation

Technical Support Information Option

Selecting this option lets you display Compaq-specific technical support assistance information (see Figure 4–12). If you are having difficulty with a direct connection, instructions on how to contact your local service provider is included, along with a toll-free number to contact Compaq directly. For further assistance, you can also access the Compaq website at www.compaq.com.

Figure 4–12: Technical support information screen

Mail Slot Access Option (Left Magazines Only)

Selecting this option lets you display the Mail Slot Access screen (Figure 4–13). This option lets you gain access to a mail slot without powering down the library. Note that a mail slot is reserved for the first tape cartridge slot in a left magazine and can be password protected or fully disabled. If disabled, this menu button is absent. On MSL5052 libraries, solenoids restrict access to the selected mail slots.

Figure 4–13: Mail slot access screen (MSL5052 shown)

4–14 Compaq StorageWorks MSL5000 Series Library User Guide

Magazine Access Option

Selecting this option lets you display the Magazine Access screen (Figure 4–14). For the MSL5026, this option lets you gain access to the left or right magazine doors separately or both magazine doors for tape cartridge placement or removal. For the MSL5052, this option lets you gain access to the upper-left, lower-left, or right magazines separately or both magazine doors for tape cartridge placement or removal. Note that this option can also be password protected.

Figure 4–14: Magazine access screen (MSL5026 shown)

Operation

Move Media

Selecting this option lets you display the Move Media screen (see Figure 4–15). The Move Media option lets you remove a cartridge from a tape drive, a data slot in any magazine, or a mail slot in a left magazine. This option also lets you load and unload tape cartridges from the installed tape drives (both DLT and SDLT).

See the section on “Replacing a Cleaning Cartridge in a Reserved Slot” in Chapter 5 for detailed removal information.

CAUTION: DLT and SDLT cleaning cartridges must only be used in their respective drive types or drive damage can result.

CAUTION: Remove media from all drives and slots prior to library transport.

Compaq StorageWorks MSL5000 Series Library User Guide 4–15

Operation

Figure 4–15: Move media screen

LCD Contrast Controls

Selecting these options let you increase or decrease the contrast of the LCD display (see Figure 4-11). Incremental steps are set by adjusting the LCD contrast controls from the library Status screen. Incremental steps can range from 0 to 31 depending on your preference. These settings are volatile and are restored to default values upon reboot or power cycling.

Power

Selecting this option initiates a library power-down operation. After a successful power down, a confirmation message appears (Figure 4–16).

IMPORTANT: The library moves the shuttle assembly to the parked position before powering down. This is necessary for any library transport.

Figure 4–16: Power-down confirmation message screen

4–16 Compaq StorageWorks MSL5000 Series Library User Guide

Status

Online

Operation

Selecting this option lets you display an information Status screen (Figure 4–17). This screen lets you identify a tape drive type, view physical drive status, drive cleaning information, and tape cartridge inventory information.

Figure 4–17: Status screen (MSL5052 shown)

Selecting this option lets you place the library online or offline.

NOTE: The library automatically comes online after a power-up initialization. You can use this option to place the library offline.

Compaq StorageWorks MSL5000 Series Library User Guide 4–17

Operation

Menu Selections

This section describes the three Menu areas:

• View System Data

• Edit Options

• Utilities

View System Data Area

The View System Data area lets you select the following screens:

• Library Options

• SCSI Options

• Network Options

• Library Info

• Cartridge Map

Library Options

Operation

Selecting this option lets you view the settings defined from the Library option in the Edit Options area (see Figure 4–19).

NOTE: You can move to the next subsequent Library Options screen by selecting the ▼. To return to the previous Library Options screen select the ▲ or Back button to return to the Menu screen.

Figure 4–19: View library options screen

Compaq StorageWorks MSL5000 Series Library User Guide 4–19

Operation

Tab le 4 –2 lists and describes the available Library options.

Table 4 –2: View Library Options Option Description

Library Remains Offline After Power-up Initialization

Auto Power-Up An Installed Drive After Timeout

Unload Mode Lets you determine whether a SCSI MOVE MEDIUM

Total Reserved Slots Lets you remove from use a specified number of slots at the

Auto Clean Mode Lets you enable an automatic tape drive cleaning cycle. To

Drive and Slot Numbering Lets you specify whether SCSI elements in the library

Library Mode Lets you set the robotics operating mode to Random,

Library does not go online after power-up initialization. You must select the Online option from the Menu screen on the GUI touch screen. The default is Disabled.

Enables a tape drive to be automatically powered up (after a delay), after replacing a tape drive if you do not explicitly power up the tape drive from the GUI touch screen. The default is Enabled.

command is interpreted as Implicit or Explicit. If Implicit, the library unloads a tape drive before attempting to move a cartridge from that tape drive. If Explicit, the host must issue a SCSI UNLOAD command to a tape drive before each MOVE MEDIUM command that removes a cartridge from that tape drive. The default is Implicit.

rear of a magazine. Some host software imposes size limits on library magazines for licensing purposes, and does not operate with a library that exceeds the licensed size. The default is 0.

use this option, you must have reserved a slot for a cleaning cartridge using the Total Reserved Slots option. The default is Disabled.

displays with either zero based or one based. Note that this only affects the GUI touch screen, not the actual SCSI element addresses. The default is Zero Based.

Sequential Drv0, Sequential Drv1, and Sequential Split for the MSL5026. The MSL5052 is not supported in sequential modes. The default is Random (Sequential Mode Unavailable).

4–20 Compaq StorageWorks MSL5000 Series Library User Guide

Operation

Table 4 –2: View Library Options (Continued) Option Description

Sequential Mode Selecting a sequential mode (using Library Mode) enables

the library robotics to unload a full tape cartridge (or at the end of data), select, load the next tape cartridge from the appropriate magazine, and then automatically continue read/write operations without software intervention. Two options are available: Normal and Recirculate.

LCD Contrast Adjust The LCD contrast controls let you increase or decrease the

contrast of the LCD display. The incremental steps are set by adjusting the LCD Contrast Adjust option from the Library option. Incremental steps can range from 0 to 31 depending on your preference. The default is 16.

Mail Slot Mode Lets you enable or disable the mail slot(s) in a library. For the

MSL5026, the default is Mail Slot Enabled. For the MSL5052, the default is Both Mail Slots Enabled.

Barcode Label Size Lets you limit the length of the bar code label. Possible

settings are 1 through 8. The default is 8.

Barcode Label Assignment Lets you specify the alignment of a bar code label. The

options are Left or Right. When used in conjunction with the label size option, this option strips unwanted trailing characters (left alignment) or leading characters (right alignment). The default is Left Align.

Barcode Label Check Digit Lets you specify whether to enable or disable the verification

of a check digit character in the barcode label. The default is Disabled.

Barcode Reader Lets you enable or disable the barcode reader retries option.

The default is Retries Enabled.

Module Configuration Lets you configure a library for standalone, master, or slave

operation. The default is Standalone.

Compaq StorageWorks MSL5000 Series Library User Guide 4–21

Operation

SCSI Options

Selecting this option lets you view the settings defined from the SCSI option in the Edit Options area (see Figure 4–20).

NOTE: You can move to the next sequential SCSI Options screen by selecting the ▼. To return to the previous SCSI Options screen, select the ▲ or Back button to return to the Menu screen.

Figure 4–20: View SCSI options screen

Tab le 4 –3 lists and describes the available selections.

Table 4 –3: View SCSI Options Option Description

Drive 0 Bus ID Lets you set the SCSI addresses of drive 0. The

designators Drive 0 (outer tape drive) through Drive n refer to the first through nth drives, counting from right to left starting with the master unit in the scaled Library system.

Drive 1 Bus ID Lets you set the SCSI addresses of drive 1. The

designators Drive 1 (inner tape drive) through Drive n refer to the second through nth drives, counting from right to left starting with the master unit in the scaled Library system.

Drive 2 Bus ID (MSL5052 only)

4–22 Compaq StorageWorks MSL5000 Series Library User Guide

Lets you set the SCSI addresses of drive 2. The designators Drive 2 (lower, outer tape drive) through Drive n refer to the third through nth drives, counting from right to left starting with the master unit in the scaled Library system.

Operation

Table 4 –3: View SCSI Options (Continued) Option Description

Drive 3 Bus ID (MSL5052 only)

Lets you set the SCSI addresses of drive 3. The designators Drive 3 (lower, inner tape drive) through Drive n refer to the fourth through nth drives, counting from right to left starting with the master unit in the scaled Library system.

Library SCSI Bus ID Lets you set the SCSI addresses for the library robotics.

The default is 0.

Library SCSI Bus Parity

Lets you enable or disable the library robotics SCSI bus parity checking. The default is Library SCSI Bus Parity Enabled.

Mail Slot Access “Prevent Allow” Command Inhibits or “Prevent Allow”

Command Ignored (used for some backup applications). “Prevent Allow” Command Inhibits is the default.

SCSI Mode Defines the loader as SCSI-2 or SCSI-3. The default is

SCSI-3.

Unit Attention Reporting

Lets you select reporting of All or only One stacked-unit attention conditions. If set to All, the unit reports all unit attention conditions in sequence; if set to One, the unit reports only the highest priority condition. The default is Report All.

Init Element Status Lets you specify the library’s response to the SCSI

INITIALIZE ELEMENT STATUS command. The possible settings are No Inventory, Force Inventory, and Force Label Scan. The default is Force Inventory.

Test Unit Ready Reporting

Lets you specify the response to a TEST UNIT READY command if the library is in Sequential Mode. The possible settings are Standard or Custom. The default is Custom.

Device Capability Page Length

Lets you choose between two lengths of the mode sense/select device capabilities page (SCSI page 1Fh), which are short (14 bytes) and long (18 bytes), to accommodate different SCSI device implementations of this page. The default is Short (14 bytes).

Transport Element Base Address

Lets you set the base address for the robotics mechanism. The default is 0x0.

Compaq StorageWorks MSL5000 Series Library User Guide 4–23

Operation

Table 4 –3: View SCSI Options (Continued) Option Description

Storage Element Base Address

Transfer Element Base Address

Import/Export Element Base Address

Lets you set the base address for the magazine slots. The default is 0x20.

Lets you set the base address for the tape drives. The default is 0x1e0.

Lets you set the base address for the mail slot. The default is 0x1c0.

Product Identification Lets you specify the response of the library’s robotics to

the SCSI INQUIRY command in the Product ID fields. The default is “MSL5000 Series.”

Vendor Identification Lets you specify the response of the library’s robotics to

the SCSI INQUIRY command in the Vendor ID field. The default is “COMPAQ.”

Post Recovered Errors The default is Disabled.

TapeAlert Mode Specifies conditions for logging and reporting the

following Tape Alert data options. The default is Logging Disabled.

Logging Disabled: Inhibits the logging feature.

No Exceptions: The library must not report information

exceptions.

Generate Unit Attention: Reports information exceptions with a Unit Attention sense key and an ASC/ASCQ of 5D/00.

Conditionally Generate Recovered Error: Reports information exceptions with a Recovered Error sense key and an ASC/ASCQ of 5D/00, if Recovered Error Reporting is enabled.

Unconditionally Generate Recovered Error: Unconditionally reports information exceptions with a Recovered Error sense key and an ASC/ASCQ of 5D/00.

Generate No Sense: Reports information exceptions with a No Sense sense key and an ASC/ASCQ of 5D/00.

4–24 Compaq StorageWorks MSL5000 Series Library User Guide

Operation

Table 4 –3: View SCSI Options (Continued) Option Description

Report on Unsolicited Request Sense: Reports

information exceptions with a No Sense sense key and an ASC/ASCQ of 5D/00, only in response to an unsolicited REQUEST SENSE command.

Abort Move Status Lets you specify the SCSI response while aborting a

SCSI command. The possible settings are Busy or Not Ready. The default is Not Ready.

Door Open Response Lets you specify the SCSI response when a library door

is open. The settings are Ready or Not Ready. The default is Not Ready.

Initiate Wide Data Transfer Negotiation

Lets you enable the library to initiate a SCSI synchronous and wide data transfer negotiation with the host. The settings are Do Not Initiate or Initiate. The default is Do Not Initiate.

Data Transfer Speed Lets you set the robot or library SCSI data transfer rate

to Synchronous, 10 MB/s, 5 MB/s, or Asynchronous Only. The default is Synchronous, 10 MB/s.

Compaq StorageWorks MSL5000 Series Library User Guide 4–25

Operation

Network Options

Selecting this option lets you view the settings defined from the Network option in the Edit Options area (see Figure 4–21). Table 4–4 lists and describes the available options.

NOTE: There are no factory default settings for networks. Contact your network administrator for specific information on connecting the library to your network.

Figure 4–21: View network options screen

Table 4 –4: View Network Options

Option Description

IP Address Determination

DNS Server Lets you select a DNS server address.

Lets you obtain an IP address from a DHCP server or a user specified IP address.

4–26 Compaq StorageWorks MSL5000 Series Library User Guide

Library Info

Selecting this option lets you display the Miscellaneous Library Info screen (Figure 4–22). This screen displays the library’s firmware revision, local IP and Ethernet address that is currently in use, and the unit serial number.

Figure 4–22: View library info screen

Cartridge Map

Operation

Selecting this option provides you with a layout of the slots and cartridges that are currently being used in the library. Barcode labels are displayed if enabled and in use.

Figure 4–23: Cartridge map screen

Compaq StorageWorks MSL5000 Series Library User Guide 4–27

Operation

Edit Options Area

The Edit Options area lets you select the following screens:

• Library

• SCSI

• Network

• Passwords

Library

Selecting this option lets you define the Library options used to configure the library for your specific needs (see Figure 4–24). Table 4–2 lists and describes the available options.

NOTE: You can move to the subsequent Library screen by selecting the ▼. To return to the previous Library screen select the ▲ or Back button to return to the Menu screen.

Figure 4–24: Edit library options screen

4–28 Compaq StorageWorks MSL5000 Series Library User Guide

SCSI

Operation

Selecting this option lets you define the SCSI options used to configure the library for your specific needs (see Figure 4–25). Table 4–3 lists and describes the available options.

NOTE: You can move to the subsequent SCSI screen by selecting the ▼. To return to the previous SCSI screen select the ▲ or Back button to return to the Menu screen.

Figure 4–25: Edit SCSI options screen

Network

Selecting this option lets you define the Network options used to configure the library for your specific needs (see Figure 4–26). Table 4–4 lists and describes the available options.

Figure 4–26: Edit network options screen

Compaq StorageWorks MSL5000 Series Library User Guide 4–29

Operation

Passwords

Selecting this option lets you define the Password options used to configure the library for your specific needs (see Figure 4–27). See the section on “Front Panel and Media Security Locks” described earlier in this chapter.

Figure 4–27: Edit passwords options screen

Utilities Area

The Utilities area lets you select the following screens:

• Maintenance

• Diagnostics

• Factory

• Security Level

4–30 Compaq StorageWorks MSL5000 Series Library User Guide

Maintenance

Selecting this option lets you perform system maintenance on, or replace, the following components (see Figure 4–28):

• Clean One Drive

• Clean Both Drives (MSL5026)

• Clean All Drives (MSL5052)

• Replace Drive

• Set User Defaults

• Reboot Module

• Flash Drive From SCSI

• Flash Drive From Tape

• Drive Format

• Force Reconfiguration

The Maintenance menu options, intended for operator use, are described in Chapter 5, “Maintenance.” Additional Maintenance menu options used by service technicians are described in the Compaq StorageWorks MSL5000 Series Library Maintenance and Service Guide.

Operation

Figure 4–28: Maintenance screen

Compaq StorageWorks MSL5000 Series Library User Guide 4–31

Operation

Diagnostics

Selecting this option lets you perform a system calibration on available components (see Figure 4–29). Available options are dependent on the specified user level.

The Diagnostics menu options, intended for operator use, are described in Chapter 5, “Maintenance.” Additional Diagnostics menu options used by service technicians are described in the Compaq StorageWorks MSL5000 Series Maintenance and Service Guide.

Figure 4–29: Diagnostics screen

4–32 Compaq StorageWorks MSL5000 Series Library User Guide

Factory

Operation

Selecting this option lets you perform factory operations on the following components (see Figure 4–30).

• Passwords

• Clear SRAM Contents

• Set Factory Defaults

• Motor Diag

• View S R A M Co n t ent s

The Factory menu options, intended for operator use, are described in Chapter 5, “Maintenance.” Additional Factory menu options used by service technicians are described in the Compaq StorageWorks MSL5000 Series Maintenance and Service Guide.

Figure 4–30: Factory screen

Compaq StorageWorks MSL5000 Series Library User Guide 4–33

Operation

Security Level

Selecting this option lets you select passwords for a security level (see Figure 4–31).

NOTE: The library ships with a default Service password of 5566.

NOTE: Setting a value 0000 for a given level disables that level.

Figure 4–31: Security level screen

4–34 Compaq StorageWorks MSL5000 Series Library User Guide

Maintenance

This chapter describes the Clean One Drive menu option contained in the Maintenance submenu of the Utilities area on the front panel display. You use the Clean One Drive menu option to clean tape drives installed in Compaq StorageWorks MSL5000 Series Libraries.

CAUTION: Only qualified service technicians should perform the remaining menu options contained in the Maintenance submenu.

CAUTION: Only perform the Clean One Drive menu option when the library displays a message informing you that a tape drive needs cleaning. Excessive, unrequested cleaning can damage the tape drives.

This chapter includes library procedures for:

• Automatically running a cleaning cartridge.

• Manually running a cleaning cartridge.

• Replacing a cleaning cartridge in a reserved slot.

IMPORTANT: Backup application software must be compatible with the library autoclean feature to avoid robot command conflicts. Compaq does not support preventive autocleaning operation.

Compaq StorageWorks MSL5000 Series Library User Guide 5–1

Maintenance

Running a Cleaning Cartridge

Because the cleaning cartridge is abrasive, you should not use it unless the message “Use Cleaner” appears on the front panel display. There are three ways to manage the cleaning of the installed tape drives:

• Automatically, by application software.

• Automatically, by enabling Auto Clean Mode.

• Manually, by selecting the Clean One Drive menu option from the Maintenance

submenu on the front panel display.

Automatically Running a Cleaning Cartridge

You can configure the library so that it automatically runs the cleaning cartridge mode. After a tape drive that needs cleaning completes an unload operation, it sends a cleaning needed message to the library. This activates an automatic cleaning cycle if the cleaning cartridge slot has been reserved, Auto Clean Mode has been selected from the library Options menu, and the appropriate cartridge technology is loaded.

To configure the library to use Auto Clean Mode, do the following:

1. Reserve a cleaning cartridge slot. See the section on “Setting Up a Reserved Slot” in Chapter 3 for more information.

2. Enable Auto Clean Mode. See the section on “Library Options” in Chapter 4 for more information.

Manually Running a Cleaning Cartridge

A cleaning cartridge can be installed and run from one of three locations:

• The Mail Slot—This location has the advantage of not needing to remove a magazine to use a data cartridge slot or to reserve a cleaning cartridge slot.

• A Tape Cartridge Slot—This location requires removing a magazine to insert a cleaning cartridge in a tape cartridge slot and then removing it after cleaning.

• The Cleaning Slot—This location requires reserving the last tape cartridge slot for exclusive use as a cleaning cartridge slot. The advantage with this method is that the cleaning cartridge is stored in the library and is always available for use. It needs to be handled only when it expires and needs to be replaced. See the section on “Setting Up a Reserved Slot” in Chapter 3 for more information.

5–2 Compaq StorageWorks MSL5000 Series Library User Guide

Running a Cleaning Cartridge From a Mail Slot

1. Install a cleaning cartridge into a Mail Slot.

2. Select the Clean One Drive menu option from the Maintenance submenu on the

front panel display.

3. Select Source and then Mail Slot in the Element Type box.

4. Select Cleaning. If the default entry is not the tape drive to be cleaned, press Drive

in the Destination Element Type box to sequence through the available tape drive choices. Or, use the Decimal Keypad Backspace and Numeric Keys to enter the tape drive number directly.

5. When the source and destination entries are correct, select Execute Clean.

6. When the cleaning cycle completes, the library returns the cleaning cartridge back

to a Mail Slot. To remove the cleaning cartridge, select Mail Slot Access from the library Status screen.

Running a Cleaning Cartridge From a Tape Cartridge Slot

1. Install a cleaning cartridge into an appropriate tape cartridge slot (Slot 0, for

example).

Maintenance

2. Select the Clean One Drive menu option from the Maintenance submenu on the

front panel display.

3. Select Source. If the default entry is not the slot with the cleaning cartridge, press

Slot in the Element Type box to sequence through the available cartridge slots. Or, use the Decimal Keypad Backspace and Numeric Keys to enter the slot number directly.

4. Select Cleaning. If the default entry is not the tape drive to be cleaned, press Drive

in the Destination Element Type box to sequence through the available tape drive choices. Or, use the Decimal Keypad Backspace and Numeric Keys to enter the tape drive number directly.

5. When the source and destination entries are correct, select Execute Clean.

6. When the cleaning cycle completes, the library returns the cleaning cartridge back

to the tape cartridge slot. To remove the cleaning cartridge, select Magazine Access from the library Status screen.

Compaq StorageWorks MSL5000 Series Library User Guide 5–3

Maintenance

Running a Cleaning Cartridge From a Cleaning Slot

1. Reserve a cleaning tape cartridge slot. See the section on “Setting Up a Reserved Slot” in Chapter 3 for more information.

2. Install a cleaning cartridge in a reserved slot.

3. Select the Clean One Drive menu option from the Maintenance submenu on the front panel display. Note that the Source window defaults to the cleaning slot (Cln’g Slot 0).

4. Select Cleaning. If the default entry is not the tape drive to be cleaned, press Drive in the Destination Element Type box to sequence through the available tape drive choices. Or, use the Decimal Keypad Backspace and Numeric Keys to enter the tape drive number directly.

5. When the destination entry is correct, select Execute Clean.

6. When the cleaning cycle completes, the library returns the cleaning cartridge back to the cleaning cartridge slot (Cln’g Slot 0). To remove the cleaning cartridge, select Magazine Access from the library Status screen.

Replacing a Cleaning Cartridge in a Reserved Slot

When the cleaning cartridge has been used up, a message appears on the front panel display indicating that the cleaning cartridge has expired. Examine the library Status screen to make sure that the cleaning cartridge has been unloaded from the tape drive to the reserved slot. If not, then unload it using the Move Media menu option from the library Status screen.

NOTE: A cleaning cartridge can be removed and replaced by removing a right magazine or using a mail slot in a left magazine.

5–4 Compaq StorageWorks MSL5000 Series Library User Guide

Replacing a Cleaning Cartridge in a Right Magazine

1. Select Magazine Access from the library Status screen.

2. Remove the appropriate right magazine from the library.

3. Remove the expired cleaning cartridge from the last tape cartridge slot. Mark it

EXPIRED and then properly dispose of it.

4. Place a new cleaning cartridge in the last tape cartridge slot of a right magazine.

5. Replace the appropriate right magazine.

Replacing a Cleaning Cartridge in a Mail Slot

1. Select the Move Media menu option from the library Status screen.

2. Select Source and then press Cleaning Slot in the Source Element Type box.

3. Select Destination and then press Mail Slot in the Destination Element Type box.

4. Select Execute Move to place the cleaning cartridge in a Mail Slot.

5. When the move completes, press the Back button to access the default front

panel display.

Maintenance

6. Select Mail Slot Access from the library Status screen and then remove the

expired cleaning cartridge. Mark it EXPIRED and then properly dispose of it.

7. Place a new cleaning cartridge in a Mail Slot.

8. Select the Move Media option from the library Status screen.

9. Select Source and then press Mail Slot in the Source Element Type box.

10. Select Destination and then press Cleaning Slot in the Destination Element Type

box.

11. Select Execute Move to put the new cleaning cartridge in a mail slot.

Compaq StorageWorks MSL5000 Series Library User Guide 5–5

Introduction

This chapter describes the problems that can cause a Compaq StorageWorks MSL5000 Series Library to malfunction, including:

• Platform problems

• General drive errors

• Error recovery

• Fault Symptom Codes (FSCs)

NOTE: Each library is supplied with an RS232 diagnostic cable and MSL5000Util diagnostic utility (on floppy). Usage is described in the Compaq StorageWorks MSL5000 Series Library

Maintenance and Service Guide.

Troubleshooting

Compaq StorageWorks MSL5000 Series Library User Guide 6–1

Troubleshooting

Platform Problems

An incorrect installation or configuration can cause platform problems. In this case, the library appears to be operating normally, but no data can be interchanged. You also might or might not get an error code on the Graphical User Interface (GUI) touch screen. To identify an error caused by this type of problem, check your installation and configuration setup. See Chapter 2, “Installation,” for information on how to correctly install and configure the library.

General drive errors usually result from a miscommunication between a library processor and a tape drive processor or a mechanical malfunction within the library. Both platform problems and general tape drive errors display an error message and a Fault Symptom Code (FSC) on the GUI touch screen. Use an FSC to report errors to your service provider, or in some cases, to determine a recovery procedure.

Errors that appear to be library and/or drive related may have another root cause. These can include operator error, improper HBA driver, incompatible application software, poor SCSI cabling, unsupported modes, and so on.

Error Recovery

Figure 6–1 outlines the recommended steps for error recovery. You should follow this chart in all cases.

Error Recovery Procedures (ERPs) are listed in detail in Table 6–1; FSCs are listed in Tab le 6 –2 along with their related ERPs.

6–2 Compaq StorageWorks MSL5000 Series Library User Guide

TROUBLESHOOTING

AND ERROR RECOVERY

ERROR, FAULT, MALFUNCTION

Determine Suspected Error Type

Troubleshooting

PLATFORM

No FSC displayed. Normal front

panel operation

Cycle the power

to the library

Retry

Check configuration in Ch. 2

Call Technical Support

CARTRIDGE ERROR

FSC might/might not be displayed

Cartridge will not eject

Normal operation impossible

GENERAL DRIVE

FSC and ERP displayed on

GUI touch screen

Follow the ERP on

GUI touch screen

Find FSC in Table 6-2

Follow the ERP in Table 6-1

Call Technical Support

Shr-9204

Figure 6–1: Troubleshooting flow chart

Compaq StorageWorks MSL5000 Series Library User Guide 6–3

Troubleshooting

Error Recovery Procedures

Tab le 6 –1 lists ERPs for errors reported on the GUI touch screen of the library. This list includes only those procedures that can be safely performed by an end user. The Compaq StorageWorks MSL5000 Series Library Maintenance and Service Guide includes additional procedures that can be performed by a qualified service technician.

Table 6 –1: Error Recovery Procedures

ERP Code Procedure/Description

C Cycle power to the library using the Power option on

the GUI touch screen. Wait 30 seconds to power up again.

D Turn off power to the library and inspect connectors

and cables.

F Invalid operation. Select parameters correctly and try

again.

G Call Technical Support.

6–4 Compaq StorageWorks MSL5000 Series Library User Guide

Fault Symptom Codes (FSCs)

FSCs that appear on the GUI touch screen are described in Chapter 4, “Operation.” A descriptive message and instructions for clearing the fault accompany each FSC. If a fault persists, look up the FSC in Table 6–2 to determine the error recovery procedure or to report it to your service provider.

Tabl e 6 –2: Fault Symptom Codes

Message FSC ERP

OS Catastrophic Error 0901 G

OS Task Exit Error 0902 G

SCSI Firmware Error 1001 D,G

SCSI FIFO Empty 1002 D,G

SCSI FIFO Error 1003 D,G

SCSI Gross Error 1004 C,D,G

Illegal SCSI Cnt Cmd 1005 C,D,G

SCSI Message Error 1006 D,G

SCSI Invalid Element 1007 D,G

SCSI No Pending Int. 1008 D,G

SCSI Invalid Int. 1009 D,G

Illegal Move 2008 C,G

Door Open (status only) 2009 F

Menu Mode (status only) 200A F

Cart Unaccessible 200C F

Drive In Error 200D C,G

No Magazine 200E F

Removal Prevented 200F F

Ctl. Firmware Error 2010 C,G

Drive Code Update Command Error 2080 C,G

Move Command Failure 2081 C,G

Open Mail Slot Fault 2090 C,G

Open Left Door Fault 2091 C,G

Open Right Door Fault 2092 C,G

Open Doors Fault 2093 C,G

Troubleshooting

Compaq StorageWorks MSL5000 Series Library User Guide 6–5

Troubleshooting

Tabl e 6 –2: Fault Symptom Codes (Continued)

Message FSC ERP

Open DLT Handle Fault 2094 C,G

No IP Address Found 20a0 C,G

No IP Address Mode Fault 20a1 C,G

No Gateway Address Found 20a2 C,G

Unknown Exchange For The Async message

Drive In Error 20c0 C,G

Drive In Error 20c1 C,G

Motor Fault Condition 3000 C,G

Shuttle Tach Errors 3001 C,G

Picker Tach Errors 3002 C,G

Rotary Tach Errors 3003 C,G

Vertical Tach Errors 3004 C,G

Passthru Tach Errors 3005 C,G

Excessive Picker Friction Error 3006 C,G

Bin Fetch Failure 3011 C,G

Bin Stow Failure 3012 C,G

Drive Fetch Failure 3013 C,G

Drive Stow Failure 3014 C,G

Drive Timeout Failure 3015 C,D,G

Drive Status Failure 3016 C,D,G

Drive In Flux Timeout 3017 C,D,G

Drive Load Retry Failed 3018 C,G

Drive Open Door Failed 3019 C,G

Drive Close Door Failed 301A C,G

Drive Communication Error 301B C,D,G

Drive Get General Status Fail 301C C,D,G

Drive Get Status 3 Fail 301D C,D,G

Undefined Config 3020 C,G

Orphan Cartridge not flowed 3030 C,G

Chassis S/N Mismatch. Previous S/N retained

20b0 C,G

3031 G

6–6 Compaq StorageWorks MSL5000 Series Library User Guide

Tabl e 6 –2: Fault Symptom Codes (Continued)

Message FSC ERP

Chassis S/N Character count is not correct 3032 G

Chassis S/N did not scan 3033 G

Chassis S/N save operation failed 3034 G

Motor Firmware Error 3040 C,G

Loader Received Invalid Command 3041 C,G

Motor Firmware Error 3042 C,G

Missing Magazine 3050 F

No Cartridges In Library 3051 F

Too Many Cartridges 3052 F

Need 3 Cartridges Minimum 3053 F

Need 1 Drive Minimum 3054 F

Need 5 Cartridge Minimum 3056 F

Invalid Magazine Type 3057 F

Magazine Type Change Not Handled 3058 F

Zone Sequence Error 3060 C,G

Drive Eject Fail 3070 C,G

Drive Eject Fail 3071 C,G

Drive Eject Fail 3072 C,D,G

Drive Eject Fail 3073 C,D,G

Soft Fetch Retry 3080 C,D,G

Soft Fetch Retry 3081 C,D,G

Drive Stow Failed, Media Returned to Source

Drive Stow Failed, Media Remains in Drive 3083 F

UnSupported Drive For Requested Operation

No Retry On Fetch/Stow 308F F

Picker Jammed 3100 C,G

Picker Jammed 2 3102 C,G

Picker Jammed 3 3103 C,G

Picker Jammed 4 3104 C,G

Picker Jammed 5 3105 C,G

3082 F

3084 F

Troubleshooting

Compaq StorageWorks MSL5000 Series Library User Guide 6–7

Troubleshooting

Tabl e 6 –2: Fault Symptom Codes (Continued)

Message FSC ERP

Picker Jammed 6 3106 C,G

Picker Jammed 7 3107 C,G

Picker Jammed 8 3108 C,G

Picker Jammed 9 3109 C,G

Picker Jammed 10 310A C,G

Picker Jammed 11 310B C,G

Picker Jammed on Stow 310F C,G

Picker Retries Exceeded 3110 C,G

Picker Retries Exceeded 1 3111 C,G

Picker Retries Exceeded 2 3112 C,G

Picker Retries Exceeded 3 3113 C,G

Picker Retraction Error 3115 C,G

Shuttle Jammed 3200 C,G

Shuttle Jammed 3201 C,G

Shuttle Jammed 3202 C,G

Shuttle Jammed 3203 C,G

Shuttle Jammed 3204 C,G

Shuttle Jammed 3205 C,G

Rotary Jammed 3300 C,G

Shuttle on Wrong Side Of The Rotary 3301 C,G

Rotary Cannot find Zones 3302 C,G

Passthrough Elevator Jammed 3400 C,G

Vertical Elevator Jammed 3500 C,G

No DLTs Attached 5010 F

All Slots Empty

DLT Already Loaded

Expired Clean’g Cart

Not a Clean’g Cart

DLT Timeout Error

Move Command Fail

Clean Operation Timeout

5011

5014

5015

5016

5035

503B

503C

C,D,G

6–8 Compaq StorageWorks MSL5000 Series Library User Guide

Tabl e 6 –2: Fault Symptom Codes (Continued)

Message FSC ERP

Drive Status Fail

Command response from unexpected source

Control command execution failed

Control response not matched to a known command

Loader response not matched to a known command

Drive response not matched to a known command

Flash response not matched to a known command

Drive index on Update Status message was invalid

The Drive response was not expected

The opcode for a WORD message was unknown

The opcode for a DWORD message was unknown

The button causing library to go offline was unknown

Destination Xchg was Null

Sending of a cmd failed

Deactivating a drive that is not attached

Deactivation of a drive failed

Drive removal failed

HotPlug statue update failed

Drive is Active failed

Control Com Unidentified

Drive status update failed

Loader command execution failed

Sequential command execution failed

Destination Xchg for msg. was Null

503D

7001

7002

7003

7004

7005

7006

7007

7008

7009

700A

700B

700C

700D

700E

700F

7010

7011

7012

7013

7014

7015

7016

7017

Troubleshooting

D,G

C,D,G

C,G

Compaq StorageWorks MSL5000 Series Library User Guide 6–9

Troubleshooting

Tabl e 6 –2: Fault Symptom Codes (Continued)

Message FSC ERP

Bad src mod in peg msg

Peg message wrapping a Null msg. ptr.

Xchg conversion failed

Invalid L-drive number to convert

Invalid P-drive number to convert

Invalid mod number to convert

Cartridge reject recovery failed

Drive Fan stalled

Drive load did not complete

Invalid drive was installed

Orphan cartridge recovery failed

Move operation failed

SMX send error

SMX receive error

Comm free list empty

Invalid comm. put attempt

Invalid comm. get attempt

Comm initialization error

Put of a NULL comm.

Msg contains no comm.

Comm return address is unknown

7018

7019

701A

701B

701C

701D

8001

8002

8003

8004

9001

9002

A001

A002

A003

A004

A005

A006

A007

A008

A009

C,G

C,D,G

C,G

If an error message appears that is not included in Table 6–2, write down the fault code number and follow the recovery procedure. If the same error occurs again, call your Compaq authorized service provider.

6–10 Compaq StorageWorks MSL5000 Series Library User Guide

Regulatory Compliance Notices

Federal Communications Commission Notice

Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules. These rules place computers and related peripheral devices into two classes, A and B, depending upon their intended installation. Class A devices are those that may reasonably be expected to be installed in a business or commercial environment. Class B devices are those that may reasonably be expected to be installed in a residential environment (i.e., personal computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user.

The rating label on the device shows which class (A or B) the equipment falls into. Class B devices have an FCC logo or FCC ID on the label. Class A devices do not have an FCC logo or FCC ID on the label. Once the class of the device is determined, refer to the following corresponding statement.

Class A Equipment

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense.

Compaq StorageWorks MSL5000 Series Library User Guide A–1

Regulatory Compliance Notices

Class B Equipment

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio or television technician for help.

Modifications

The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment.

Cables

Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

Declaration of Conformity for products marked with the FCC logo United States only

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

A–2 Compaq StorageWorks MSL5000 Series Library User Guide

Regulatory Compliance Notices

For questions regarding your product, contact:

Compaq Computer Corporation

P. O. Box 692000, Mail Stop 530113

Houston, Texas 77269-2000

Or, call

1-800- 652-6672 (1-800-OK COMPAQ)

For questions regarding this FCC declaration, contact:

Compaq Computer Corporation

P. O. Box 692000, Mail Stop 510101

Houston, Texas 77269-2000

Or, call

(281) 514-3333

To identify this product, refer to the Part, Series, or Model number found on the product.

Canadian Notice (Avis Canadien)

Class A Equipment

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

Class B Equipment

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

Compaq StorageWorks MSL5000 Series Library User Guide A–3

Regulatory Compliance Notices

European Union Notice

Products bearing the CE marking comply with the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community and if this product has telecommunication functionality, the R&TTE Directive (1999/5/EC).

Compliance with these directives implies conformity to the following European Norms (in parentheses are the equivalent international standards and regulations):

• EN 55022 (CISPR 22) - Electromagnetic Interference

• EN55024 (IEC61000-4-2, 3, 4, 5, 6, 8, 11) - Electromagnetic Immunity

• EN61000-3-2 (IEC61000-3-2) - Power Line Harmonics

• EN61000-3-3 (IEC61000-3-3) - Power Line Flicker

• EN 60950 (IEC 60950) - Product Safety

Taiwan Notice

A–4 Compaq StorageWorks MSL5000 Series Library User Guide

Japanese Notice

Regulatory Compliance Notices

Compaq StorageWorks MSL5000 Series Library User Guide A–5

Specifications

This appendix lists the following specifications met by a Compaq StorageWorks MSL5000 Series Library:

• Operational performance

• Reliability

•Power

• Mechanical

•Environmental

•Acoustics

• Safety

Compaq StorageWorks MSL5000 Series Library User Guide B–1

Specifications

Operational Performance

Table B–1: Operational Performance Specifications

Description MSL5026 Specification MSL5052 Specification

Host SCSI interface LVD/SE LVD/SE

Number of cartridges (2 full magazines)

Number of drives 0, 1, or 2 0, 1, 2, 3, or 4

Load time <10 seconds, estimated

Unload time <10 seconds, estimated

Drive compatibility Compaq DLT 40/80

Maximum data capacity (native)

Maximum transfer rate (native)

Excluding Pass-Through Mechanism (PTM) access

26 52

SDLT 110/220

1.04 TB (DLT 40/80)

2.80 TB (SDLT 110/220)

43.2 GB/hr (DLT)

79.2 GB/hr (SDLT 110/220)

<15 seconds, estimated

Compaq DLT 40/80 (optional) SDLT 110/220

2.08 TB (DLT 40/80)

5.72 TB (SDLT 110/220)

86.4 GB/hr (DLT)

158.4 GB/hr (SDLT 110/220)

Reliability (MSL5026 and MSL5052)

Table B–2: Reliability Specifications

Description Specification

Robotics MTBF >250,000 hours

Robotics MSBF >2,000,000 cartridge cycles

Library MSBF >10,000 load/unload cycles

Design life 7 years @ 30% duty cycle

MTTR <10 minutes (most FRUs)

Excluding power supply, tape drives, and cooling fans

B–2 Compaq StorageWorks MSL5000 Series Library User Guide

Specifications

Power

Table B –3: Power Specifications

Description MSL5026 Specification MSL5052 Specification

Voltage 100 to 240 VAC, +/- 10% 100 to 240 VAC, +/- 10%

Current 3.0 to 6.0 A 3.0 to 6.0 A

Line frequency operating range 50 to 60 Hz 50 to 60 Hz

Power consumption 190 W (2 tape drives) 344 W (4 tape drives)

Maximum peak power consumption

240 W (2 tape drives) 430 W (4 tape drives)

Mechanical

Table B –4: Mechanical Specifications (Tabletop Model)

Description MSL5026 Specification MSL5052 Specification

Height 9.5 inches (24 cm), nominal (5U) 18.5 inches (47 cm), nominal (10U)

Width 19 inches (48.3 cm) 19 inches (48.3 cm)

Depth 31.5 inches (80 cm) 31.5 inches (80 cm)

Weight 63 pounds (28.6 kg), estimated (with 2

tape drives installed)

136 pounds (61.8 kg), estimated (with 4 tape drives installed)

Table B –5: Mechanical Specifications (Rackmount Model)

Description MSL5026 Specification MSL5052 Specification

Height 8.75 inches (22.2 cm), nominal (5U) 17.5 inches (44.4 cm), nominal (10U)

Width 17 inches (43.2 cm) 17 inches (43.2 cm)

Depth 31.5 inches (80 cm) 31.5 inches (80 cm)

Weight 61 pounds (27.7 kg), estimated (with 2

tape drives installed)

Compaq StorageWorks MSL5000 Series Library User Guide B–3

123 pounds (55.9 kg), estimated (with 4 tape drives installed)

Compaq MSL5052, MSL5000, MSL5026SDLX, MSL5026SL User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

MSL5000 Series Library User Guide

Contents

About this Guide

Text Conventions

Symbols in Text

Symbols on Equipment

Rack Stability

Getting Help

Compaq Technical Support

Compaq Website

Compaq Authorized Reseller

Introduction

Models

Accessories

Tape Drives

Magazines

Power Supplies

Robotics

Library Controller Board

Factory-Defined Accessory PCI Slots

Front Panel Indicators

Multi-Unit Library Systems

Installation

Setting up the Tabletop Model

Setting up the Rackmount Model

Applying Power to the Library

SCSI Cable Configurations

Supported SCSI Cables

Two Tape Drives Dual Host System

Four Tape Drives Dual Host System

Library Configuration

Factory Default Configuration Settings

Setting a SCSI ID

Setting Up a Reserved Slot

Setting Up Your Network

Operation

Front Panel

Magazine Doors

Indicators

Front Panel and Media Security Locks

Inserting and Removing Tape Cartridges

Removing Magazines

Inserting Cartridges into a Magazine

Using Mail Slots (Left Magazines Only)

Barcode Labels

Library Display Screens and Options

Initialization Screen

Library Status Screen

Technical Support Information Option

Mail Slot Access Option (Left Magazines Only)

Magazine Access Option

Move Media

LCD Contrast Controls

Power

Status

Online

Menu

Menu Selections

View System Data Area

Library Options

SCSI Options

Network Options

Library Info

Cartridge Map

Edit Options Area

Library

SCSI

Network

Passwords

Utilities Area

Maintenance

Diagnostics

Factory

Security Level

Maintenance

Running a Cleaning Cartridge