Page 1
User's Guide for Windows 95 and Windows 98
Page 2
Edition: 2000
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this guide may be photocopied or
reproduced in any form without prior written consent from Compaq Computer Corporation.
Compaq and Presario are registered in the U.S. Patent and Trademark office.
Microsoft, MS-DOS, and Windows are registered trademarks of the Microsoft Corporation.
© Copyright 2000 Compaq Computer Corporation.
All rights reserved.
®
PCL
is a registered trademark of the Hewlett-Packard Company. PCL 3 is Hewlett-Packard Company's
designation of a set of printer commands (language) and functions included in its printer products. This
printer is intended by Compaq Corporation to be compatible with the PCL 3 language. This means the
printer recognizes PCL 3 commands used in various application programs, and that the printer emulates
the functions corresponding to the commands.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective
companies.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or
disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights
in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR
provisions: Compaq Computer Corporation, Houston, TX 77070.
Page 3
Contents
Steps to basic printing 1
Step 1: Load the paper 1
Step 2: Customize the Printer Properties 3
Step Three: Print your document 6
Maintaining your printer 7
Using the Control Program 7
Installing or replacing print cartridges 8
Improving print quality 9
Troubleshooting 13
Contents
Printer prints slowly or doesn’t print 13
Paper misfeeds or jams 16
Document prints with mistakes or poor quality 17
Problems with transparencies, photos, or envelopes... 19
Error messages and flashing lights 20
Appendix 21
Installing printer software 21
Uninstalling printer software 22
Printing from DOS 22
Electronic emission notices 22
Energy Star 23
Contents
•
•
•
iii
•
•
Page 4
Power supply information 24
Safety information 24
Index 25
iv
•
•
•
•
•
Page 5
Steps to basic printing
1
Steps to basic printing
This book describes how to use your printer on Windows 95
and Windows 98. To view the online User’s Guide for
Windows NT 4.0 and Windows 2000, click the
Guide
Basic printing is as easy as:
Load the paper (see the next section).
1
Customize the Printer Properties (see page 3).
2
Print your document (see page 6).
3
button on the Printer Software CD for Windows.
Step 1: Load the paper
Place up to 100 sheets of paper
1
against the right side of the sheet feeder, with the print
side facing you. To load specialty papers, see page 2.
Paper alignment
marks
Release tab
User’s
(depending on thickness)
Paper guide
Sheet feeder
Squeeze the release tab and the paper guide together and
2
slide the paper guide to the edge of the paper.
Steps to basic printing
•
•
1
•
•
•
Page 6
Loading specialty papers
Load up to: Make sure:
10 envelopes • The print side is facing you and the
paper guide is against the side of the
envelopes.
• The stamp location is in the upper left
corner.
• The envelopes are loaded
vertically
against the right side of the sheet
feeder.
10 greeting cards, index
cards, postcards, or
photo cards
• The print side is facing you and the paper guide is against
the side of the cards.
• The cards are loaded vertically against the right side of the
sheet feeder.
25 sheets of photo
paper or photocards
20 sheets of banner
paper
Note:
Make sure you
select Banner or Ban-
ner A4 paper size in
the Printer Properties.
For help, see page 5.
• The glossy or coated side is facing you.
• The paper guide is against the side of the paper.
• You place the banner paper
behind the printer. Then bring
the unattached edge of the
first page over the printer and
into the sheet feeder.
• The paper guide is against the
side of the paper.
10 transparencies • The rough side of the transparency is facing you (smooth
side down).
• The paper guide is against the edge of the transparencies.
2
•
•
•
Chapter 1
•
•
100 sheets of customsized paper
• The print side is facing you and the paper guide is against
the side of the paper.
• Your paper size fits within these dimensions:
-Width:
76 mm to 215.9 mm
3.0 in.to 8.5 in.
- Length:
127 mm to 432 mm
5.0 in. to 17.0 in.
25 iron-on transfers • You load the iron-on transfers following the instructions on
the package.
• The paper guide is against the side of the iron-on transfers.
Page 7
Step 2: Customize the Printer Properties
Your printer software includes several applications that let
you easily perform printing tasks. One of these applications is
called
Printer Properties
.
Steps to basic printing
The Printer Properties application has two tabs:
Document/Quality
. Each tab contains settings related to
Paper
the operation of your printer and its software.
Opening the Printer Properties
You can open the Printer Properties from almost any
application. This lets you change printer settings ONLY for the
document you are currently creating in the application.
To open the Printer Properties from an application:
Open the application’s
1
Choose
2
In the Printer Setup dialog box, click the
3
Option
Change settings as needed. For help, see page 4.
4
Print
, or
(or
Printer) Setup
Setup
button (depending on the application).
When you open the Printer Properties from Windows, the
settings apply to
documents, unless you change them
all
from the application.
File
menu.
.
Properties
and
,
To open the Printer Properties from Windows:
From the
1
Printers
From the Printers folder, right-click the printer icon for
2
Start
.
menu, select
Settings
, and then select
your printer.
3
Select
Properties
from the sidebar menu.
Steps to basic printing
•
•
3
•
•
•
Page 8
Click the...
Paper
• Select a paper size and
• Set the number of copies to
• Reverse the printing order of
• Collate your document.
Help
Properties to access the printer driver
Help.
Document/Quality
• The Document Type you are
• A paper type.
• A print quality setting.
• Web Smoothing when you are
• The default settings.
tab to:
orientation.
print.
your document pages. The first
page of your document will be
on top of the stack in the paper
exit tray.
button on any tab in the Printer
tab to select:
printing.
printing from the Internet.
4
•
•
•
Chapter 1
•
•
Page 9
Choosing printer settings for specialty
papers
When your printer software was installed, the Printer
Properties settings were set to the default settings. Use the
default settings for printing most documents on plain paper.
To change your printer settings for printing on specialty
papers, use the following table:
When you are
printing on this
specialty paper:
Envelopes Paper From the Paper Size area, scroll to
Click this Printer
Properties tab:
To make these selections:
select the appropriate envelope size.
Many applications are
Note:
designed to override the envelope
settings in Printer Properties.
Steps to basic printing
Greeting cards, index
cards, or postcards
Photo, glossy or
coated papers
Sheets of customsized paper
Document/Quality
Paper
Document/Quality From the Paper Type area, select
Paper From the list of Paper Sizes, scroll to
From the Paper Type area, select
Greeting Card Stock
Select the appropriate Paper Size setting.
Glossy/Photo Paper
Notes:
For the best possible photo
quality, print with a photo and color
cartridge combination in your
printer. For help installing a cartridge, see page 8.
When printing photos, remove each
photo as it exits from the printer
and allow it to dry before stacking.
select
Custom
for your custom paper size. For help,
see “Loading specialty papers” on
page 2.
.
.
. Enter the dimensions
Steps to basic printing
•
•
5
•
•
•
Page 10
When you are
printing on this
specialty paper:
Banner paper Paper From the list of Paper Sizes, select
Click this Printer
Properties tab:
To make these selections:
Banner
or
Banner A4
.
Iron-On transfers Document/Quality From the Paper Type area, select
Transparencies Document/Quality From the Paper Type area, select
Step Three: Print your document
From your application’s
1
From the Print dialog box, click OK or
2
the application).
File
Iron-
On Transfer
Note: We recommend printing on
plain paper before printing on the
actual iron-on transfer.
Transparency
Select
1200dpi
Note:
remove each transparency as it exits
from the printer and allow it to dry
before stacking.
menu, click
.
.
Normal 600dpi or High
Print Quality.
When printing transparencies,
.
Print
(depending on
Print
6
•
•
•
Chapter 1
•
•
Page 11
Maintaining your printer
2
Maintaining your printer
Using the Control Program
The Control Program lets you monitor your printer and install
or replace print cartridges. To open the Control Program from
the
1Programs
2 Compaq IJ600
3 Compaq IJ600
Click the...
Status
• Monitor the status of your print job.
• Cancel your print job.
• Print a test page.
• View your ink levels.
tab to:
Start
menu, click:
.
.
Control Program
Cartridges
• Install or replace print cartridges.
• Align print cartridges for best print quality.
• Clean the print nozzles.
• View cartridge part numbers and order supplies
directly from
tab to:
Compaq’s Web site.
.
Options
enable/disable various
printer software
functions, such as Sound
Effects and Buffer Mode.
tab to
About
the printer software
version and copyright
information.
DOS Printing
to change settings for
DOS printing when
using a parallel cable.
Help
button to
access the printer
driver Help.
Note:
You can also access the Control Program from the
Compaq IJ600
desktop icon.
Maintaining your printer
tab to find
tab
•
•
7
•
•
•
Page 12
Installing or replacing print cartridges
Make sure the Power light is On.
1
Power light Paper Feed light
Raise the front cover. The print cartridge carrier moves to the
2
loading position unless the printer is busy.
Print cartridge carrier
in the loading
position
Remove the old print cartridge. Store or dispose of the old
3
cartridge.
Black Cartridge
P/N 17G0050
Color Cartridge
P/N 17G0060
Photo Cartridge
P/N 12A1990
Install the replacement cartridge in the printer:
4
Front cover
8
Warning:
DO NOT
the gold contact
area of the print
cartridge.
•
•
•
Chapter 2
•
•
touch
If you are installing a
new cartridge, remove
only
the sticker and
the transparent tape
from the bottom of the
print cartridge.
Insert the
replacement print
cartridge into the
print cartridge
carrier.
Push back firmly on
the cartridge until it
snaps
into place.
securely
Page 13
Note:
photo and color cartridge combination in your printer.
For help installing a cartridge, see page 8.
Close the printer’s front cover.
5
From the Control Program’s
6
For the best possible photo quality, print with a
Install/Change Cartridge
Select the type of cartridge you installed and click
7
If you installed a new cartridge, the Alignment dialog box
8
displays. Follow the instructions on the Alignment screen
to complete the cartridge installation. For help, see the
next section.
Improving print quality
If your print quality is not satisfactory, you may need to align
your print cartridges or clean the print nozzles.
Aligning print cartridges
Load plain paper in the printer.
1
From the Control Program’s
2
Cartridges
Your printer prints an alignment test page and the Align
Cartridge dialog box displays.
The test page that prints has several alignment patterns,
depending on the cartridge combination installed. Each
Cartridges
. For help, see page 7.
Cartridges
. For help, see page 7.
tab, select
tab, select
OK.
Align
Maintaining your printer
Maintaining your printer
•
•
9
•
•
•
Page 14
pattern has a number under it. The test page that prints is
similar to the one shown:
In this example, in
alignment group
comes closest to forming a
straight line.
From each alignment group on the test page, find the number
3
A, 16
under the alignment pattern that comes closest to forming a
straight line.
For example, in sample group A, the arrow points to the
pattern that comes closest to forming a straight line.
In the Align Cartridges dialog box, enter the pattern numbers
4
from the printed test page that come closest to forming a
straight line.
After you have entered a number for all of the patterns, click
5
.
OK
10
•
•
•
Chapter 2
•
•
Page 15
Cleaning print nozzles
Load plain paper in the printer.
1
From the Control Program’s
2
Print Nozzles
. For help, see page 7.
Cartridges
The printer feeds a sheet of paper and prints a nozzle test
pattern similar to the one shown:
tab, select
Clean
Maintaining your printer
Cyan, magenta,
yellow, and
black purge
lines (shown
here in black
and white) print
when ink is
forced through
the print
nozzles to
unclog them. If
any of these
colors do not
print, you may
need to replace
your print
cartridge.
Broken lines at the
top of the page
indicate clogged
nozzles.
Unbroken lines at the
bottom of the page
indicate the nozzles
were cleaned.
Compare the diagonal line above the printed bars to the
3
diagonal line below the printed bars. Look for a break in
the diagonal lines above the printed bars. A broken line
indicates clogged nozzles. If the bottom line still has
breaks, run the test up to two more times.
If the print quality is satisfactory after running the test
•
three times, the print nozzles are clean. You do not
need to complete the remaining steps.
If the print quality of both lines is not satisfactory after
•
running the test three times, wipe the print cartridge
nozzles. For help, see the next section.
Maintaining your printer
•
•
11
•
•
•
Page 16
Wiping print nozzles and contacts
If print quality does not improve after cleaning the print nozzles
(see page 11), you may need to wipe dried ink from the nozzles.
For help on wiping the print nozzles, see the “Troubleshooting:
Print Quality ” section of the printer driver Help. For help acessing
the printer driver Help, see page 4.
Preserving print cartridges
To ensure the longest life from your print cartridge and optimum
performance from your printer:
Keep a new print cartridge in its packaging until you are ready
•
to install it.
Do not remove a print cartridge from the printer except to
•
replace, clean, or store it in an air-tight container. The print
cartridge will not print correctly if removed from the printer
and left exposed for an extended period of time.
If a print cartridge runs out of ink, leave the empty cartridge in
•
the printer until you are ready to replace it. Printing with one
of the print cartridge carriers empty may cause printer
problems.
12
•
•
•
Chapter 2
•
•
Compaq’s printer warranty does not cover repair of failures or
damage caused by a refilled cartridge. Lexmark does not
recommend use of refilled cartridges. Refilling cartridges can
affect print quality and cause damage to the printer. For best
results, use Compaq recommended supplies.
Page 17
3
Troubleshooting
Troubleshooting
Printer prints
slowly or doesn’t
print (see the next
section)
Paper misfeeds or
jams (see page 16)
Document prints
with mistakes or
poor quality (see
page 17)
Problems with
transparencies,
photos, or
envelopes (see
page 19)
Error messages and
flashing lights (see
page 20)
This section describes printer problems, and explains what
you can do to solve them. Select a category from the list in
the left margin that best describes your printing problem.
When your printer has a problem, first make sure that:
The power supply is plugged into the printer and a
•
properly grounded electrical outlet.
The printer is turned On.
•
If you are using a parallel cable, make sure it is an IEEE
•
1284-compliant parallel cable that supports bidirectional
printing.
Bidirectional (two-way) communications is enabled in
•
your printer software.
From the printer’s
1
Options
Make sure
2
tab.
Communications
Disable Printer to PC
Control Program,
is
not
Printer prints slowly or doesn’t print
Your printer and your computer may not be able to
communicate properly. The following events also indicate
two-way communications problems:
click the
checked.
Print cartridge ink level indicators on the Status or
•
Cartridges tabs of the printer’s Control Program are
shaded.
Error messages (such as Paper Out) and job progress
•
information do not display on your computer screen.
Troubleshooting
•
•
13
•
•
•
Page 18
A message displays on your computer screen indicating your
•
printer cannot establish bidirectional communications with
your computer.
Before proceeding, verify that:
The printer software is installed correctly. For help, see
•
page 21.
The parallel or USB cable is securely attached to both the
•
printer and the personal computer.
The printer is plugged in and turned On.
•
If you are using Windows 98 or Windows 2000, your printer
•
port is set to an LPT
n
port for a parallel cable, or to a USB port
for a USB cable. To check your printer port and change it if
necessary:
From the
1
.
Print
Check your printer port in the
2
If you need to change your printer port, uninstall and
3
menu of your software application, select
File
Where
area.
then reinstall the printer software. Follow the
instructions on page 21, making sure to click
Cancel
on
an subsequent screens.
If you have a switch box or other device (such as a scanner or fax)
connected to the computer's parallel port, make sure it supports
bidirectional communication. You may need to disconnect your
printer from the switch box or other device and connect it directly
to your computer.
14
•
•
•
Chapter 3
•
•
Printer ejects a blank page after appearing to print
Make sure you have removed the transparent tape covering
•
the bottom of the print cartridges. For help, see page 8.
Make sure your Compaq printer is set as the default printer.
•
Page 19
Printer prints very slowly
If you are printing photos or your document contains
graphics, it may take longer to print than regular text.
Close any open applications not in use.
•
Decrease your print quality setting.
•
Consider purchasing more memory, or increasing the
•
virtual memory for your computer.
Printer is plugged in but doesn’t print, or you
get a Printer Offline message
Make sure:
The printer is turned On and the paper is loaded correctly.
•
The parallel or USB cable is securely connected
•
Your Compaq printer is set as the default printer.
•
The print job is not being held or paused in the print
•
queue. To check the printer status:
From the Printers folder, double-click the
1
Compaq IJ600
Click the
2
mark appears next to the
Remove any extra devices, such as a scanner, and connect
•
icon.
Printer
menu and make sure no check
Pause Printing
the printer to the parallel port.
Print a test page. If the test page prints, the printer is
functioning properly. Check your application.
.
option.
Troubleshooting
Test page does not print
Make sure:
Your print cartridges are properly installed, (see page 8).
•
The printer is set as the default printer.
•
You are using the correct cable. If you are using a parallel
•
cable, make sure it is an IEEE 1284-compliant parallel
cable that supports bidirectional printing.
Troubleshooting
•
•
15
•
•
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Page 20
Paper misfeeds or jams
Paper misfeeds or multiple sheets feed
Make sure:
You are using a paper recommended for inkjet printers.
•
You do not force the paper down into the printer when you
•
load it. Align the top of the paper with the paper alignment
guides on the paper support.
You do not load too much paper in the sheet feeder.
•
Depending on the thickness of your paper, the sheet feeder
can hold up to 100 sheets of paper.
The left paper guide does not cause the paper to bow in the
•
sheet feeder.
The printer is on a flat, level surface.
•
Printer has a paper jam
Try removing the paper from the sheet feeder. If the paper is
lodged too far into the printer and can’t be removed:
Press the Power button to turn the printer Off.
1
Pull firmly on the paper to remove it. If you cannot reach the
2
paper because it is too far into the printer, raise the front cover
and pull the paper out.
Close the front cover.
3
Press the Power button to turn the printer On.
4
Resend your document to print.
5
16
•
•
•
Chapter 3
•
•
Printer does not feed en velopes or specialty papers
If regular paper feeds without problems, make sure:
You are loading the envelopes correctly. For help, see “Loading
•
specialty papers” on page 2.
You are using an envelope size supported by your printer, and
•
it is selected in Printer Properties.
Page 21
Your application is designed to print envelopes. Check the
•
user’s documentation that came with your application.
Document prints with mistakes or poor quality
Print quality is poor at the left, right, top, or
bottom edge of page
Your printer cannot print in the extreme margins of a page.
Use these minimum settings:
Left and right margins:
•
6.35 mm (0.25 in.) each for all paper sizes except A4
For A4 size paper - 3.37 mm (0.133 in.) each
Top and bottom margins:
•
Top - 1.7 mm (0.067 in.)
Bottom - 12.7 mm (0.5 in.)
Vertical straight lines are not smooth
Troubleshooting
To improve the print quality of vertical straight lines in tables,
borders, and graphs:
Select a higher print quality setting.
•
Test the cartridge alignment. For help, see page 9.
•
Clean the print nozzles. For help, see page 11.
•
Print is too dark or smudged
Make sure:
The Paper Type setting in the Printer Properties matches
•
the paper type loaded in the printer.
The paper is straight and unwrinkled.
•
The ink is dry before you handle the paper.
•
Troubleshooting
•
•
17
•
•
•
Page 22
The print quality setting is appropriate for the paper type. If
•
you are printing on regular paper, select Quick Print 600dpi.
The print nozzles are clean . For help, see page 11.
•
Printed pages have alternating bands of light and
dark print (intermittent printing)
Make sure Enable Buffer Mode is selected on the Options tab
•
of the Control Program.
Select the High 1200dpi Print Quality setting on the
•
Document/Quality tab of Printer Properties.
Your printer may have two-way communications problems. For
•
help, see page 13.
The printer settings I selected changed
When you change printer settings from your application, the
•
settings apply only to the specific document you opened with
that application. To make the settings apply to all documents,
change the settings from Windows. For more information, see
page 3.
The settings in your application may override the Printer
•
Properties settings. Check the documentation that came with
your application for more information.
18
•
•
•
Chapter 3
•
•
Colors on the printout differ fr om the color s on the
screen
Check the ink level graphic on the Cartridges tab of your
•
printer’s Control Program. An ink cartridge may be out of ink
or low on ink.
Use a different brand of paper. Every paper brand accepts ink
•
differently and prints with slight color variations.
Remove any extra devices, such as a scanner, and connect the
•
printer to the parallel port.
Clean the print nozzles. For help, see page 11.
•
Page 23
Colors on the printout are faded
Check the ink level graphic on the Cartridges tab of your
•
printer’s Control Program. Your print cartridge may be low
on ink.
Clean the print nozzles. For help, see page 11.
•
Wipe the print nozzles and contacts if the colors still seem
•
faded. For help, see the “Troubleshooting: Print Quality”
section of your printer driver Help.
Characters are missing or unexpected
Make sure
Your Compaq printer is selected as the default printer.
•
Your printer and computer have two-way communication.
•
For help, see “Printer prints slowly or doesn’t print” on
page 13.
Problems with transparencies, photos, or envelopes...
Printer does not feed envelopes or specialty
papers
Troubleshooting
For help, see page 16.
Glossy photo papers or transparencies stick
together
Remove each page as it exits the printer and allow it to
•
dry before stacking.
Use a transparency or photo paper designed for an inkjet
•
printer.
Troubleshooting
•
•
19
•
•
•
Page 24
Transparencies or photos contain white lines
From the Printer Properties, select the High Quality 1200dpi
•
setting.
Your print nozzles may need cleaning. For help, see page 11.
•
Error messages and flashing lights
Paper Jam message
For help, see page 16.
Power
light
Paper
Feed light
Ink Low message
Your print cartridge is running out of ink. Purchase a new print
cartridge.
The Power light is On and the Paper Feed light is
blinking
If the printer is out of paper:
•
Load paper.
1
Press the Paper Feed button.
2
If the printer has a paper jam, see page 16.
•
The Power light and Paper Feed light are blinking
The print cartridge carrier has stalled. Check your screen for any
error messages.
Turn the printer Off.
1
Wait a few seconds and turn the printer back On.
2
20
•
•
•
Chapter 3
•
•
Page 25
Appendix
Appendix
This section contains
information about:
• Installing printer software
• Uninstalling printer software
• Printing from DOS
•Notices
• Safety information
Installing printer software
You can obtain the printer
software using:
• the compact disc (CD-ROM)
• the World Wide Web
•diskettes
If your printer software does
not install properly, a
communications error
message appears when you try
to print. You may need to
uninstall, and then reinstall
the printer software. For help,
see page 22.
Using the CD-ROM
To install the printer software:
Start Windows.
1
Click
2
that appear.
Cancel
on any screens
When the desktop appears,
3
insert the software CD.
The Compaq IJ600 software
installation screen appears.
Click
4
Install Printer
Software
Note
automatically when you
insert it:
a
b
.
: If the CD does not run
From the
select
In the command-line text
box, type the letter of
your CD-ROM drive,
followed by
example,
then click OK.
Start
Run
d:\setup
.
:\setup
menu,
(for
), and
Using the World Wide
Web
If your computer does not have
a CD-ROM drive, you can
download a driver from
Compaq’s World Wide Web site
at
www.compaq.com/
From Compaq’s web page,
1
select the appropriate driver
for your operating system.
Select
2
3
4
Save to Disk
Select a location on your
hard disk drive.
Double-click the executable
(.exe) file to open it.
.
Follow the instructions on
5
your screen.
Using diskettes
If your computer does not
have a CD-ROM drive, you can
create driver diskettes using a
friend’s computer or a
computer at your Compaq
dealer that has a CD-ROM
drive. You will need at least
three blank 3.5 inch diskettes.
To create diskettes of the
printer software:
Insert the printer software
1
CD into the CD-ROM drive.
If the CD does not run
automatically:
From the
a
select
In the command-line text
b
box, type the letter of
your CD-ROM drive,
followed by
example,
then click OK.
When the Compaq IJ600
2
software installation screen
displays, select
Select
3
4
Create Diskettes
Follow the instructions on
the screen.
Start
Run
d:\setup
.
:\setup
Tools
menu,
(for
), and
.
.
Appendix
•
•
•
21
•
•
Page 26
To install the printer software from
diskettes:
Start Windows.
1
Insert Setup Disk 1 into your disk
2
drive.
From the
3
.
Run
In the command-line text box,
4
type the letter of your disk drive,
followed by
example,
click OK.
When prompted by the printer
5
software, insert the appropriate
disks into your disk drive and
click OK.
Follow the instructions on the
6
screen.
menu, choose
Start
:/setup
a:/setup
(for
), and then
Ordering Diskettes
If your computer does not have a
CD-ROM drive, and you do not have
access to either the World Wide
Web or a computer with a CD-ROM
drive, you can order diskettes from
our Technical Support Center.
Uninstalling printer software
If your printer software does not
install properly, or your printer port
is not set to the correct port, you
may need to uninstall, and then
reinstall your printer software.
To uninstall the printer software:
From the
1
Programs
Select
2
Select
3
Uninstall
Follow the instructions on your
4
screen.
menu, select
Start
.
Compaq IJ600
Compaq IJ600
.
.
To reinstall the printer software,
follow the instructions from
“Installing printer software” on
page 21.
Printing from DOS
DOS printing is available when you
are using a parallel cable
connection.
To open your printer online Help
system and find information on
printing from DOS:
Open the Printer Properties (for
1
help, see page 3) or the Control
Program (for help, see page 7).
Click the
2
lower-right corner of the
software screen.
At the top of the Help screen,
3
click
Help Contents
Scroll down the screen to
4
.
to...
From the How to... topics, click
5
Print from Windows and
DOS applications
Help
button in the
.
How
.
Electronic emission notices
Federal Communications
Commission (FCC)
compliance information
statement
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to
Part 15 of the FCC Rules. Operation
is subject to the following two
conditions: (1) this device may not
cause harmful interference, and (2)
this device must accept any
interference received, including
interference that may cause
undesired operation.
The FCC Class B limits are designed
to provide reasonable protection
against harmful interference in a
residential installation. This
equipment generates, uses and can
radiate radio frequency energy and,
if not installed and used in
accordance with the instructions,
may cause harmful interference to
radio communications. However,
there is no guarantee that
interference will not occur in a
particular installation. If this
equipment does cause harmful
interference to radio or television
reception, which can be determined
by turning the equipment off and on,
the user is encouraged to try to
correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between
the equipment and receiver.
• Connect the equipment into an
outlet on a circuit different from
that to which the receiver is
connected.
• Consult your point of purchase or
service representative for
additional suggestions.
The manufacturer is not responsible
for any radio or television
interference caused by using other
than recommended cables or by
unauthorized changes or
modifications to this equipment.
Unauthorized changes or
modifications could void the user's
authority to operate this equipment.
22
•
•
•
•
•
Page 27
To assure compliance with FCC
regulations on electromagnetic
interference for a Class B
computing device, use a properly
shielded and grounded cable.
Use of a substitute cable not
properly shielded and grounded
may result in a violation of FCC
regulations.
Any questions regarding this
compliance information
statement should be directed to:
Compaq Computer Corporation
P. O. Box 692000, Mail Stop
510101
Houston, Texas 77269-2000
Or, call (281) 514-3333
Industry Canada
compliance statement
This Class B digital apparatus
meets all requirements of the
Canadian Interference-Causing
Equipment Regulations.
Avis de conformité aux
normes d’Industrie
Canada
Cet appareil numérique de la
classe B respecte toutes les
exigences du Règlement sur le
matériel brouilleur du Canada.
electromagnetic compatibility
and safety of electrical
equipment designed for use
within certain voltage limits.
A declaration of conformity
with the requirements of the
Directive has been signed by
the the assigned parties within
Compaq Computer
Corporation.
This product satisfies the Class
B limits of EN 55022 and
safety requirements of EN
60950.
Japanese VCCI Notice
The United Kingdom
Telecommunications
Act 1984
This apparatus is approved
under the approval number
NS/G/1234/J/100003 for the
indirect connections to the
public telecommunications
systems in the United
Kingdom.
Energy Star
energy-efficient products and
to reduce air pollution caused
by power generation.
Companies participating in this
program introduce personal
computers, printers, monitors,
or fax machines that power
down when they are not being
used. This feature will cut the
energy used by up to 50
percent. Compaq is proud to
be a participant in this
program.
As an Energy Star Partner,
Compaq Computer
Corporation has determined
that this product meets the
Energy Star guidelines for
energy efficiency.
Power supply information
If your power supply fails,
I
replace it with the Compaq
replacement part or other UL
LISTED Direct Plug-In Power Unit
marked “Class 2" and rated 30
Vdc at 500 mA to 830 mA.
Appendix
European Community
(EC) directives
conformity
This product is in conformity
with the protection
requirements of EC Council
directives 89/336/EEC and
73/23/EEC on the
approximation and
harmonization of the laws of
the Member States relating to
The EPA ENERGY STAR
Computers program is a
partnership effort with
computer manufacturers to
promote the introduction of
Appendix
•
•
•
23
•
•
Page 28
Safety information
• If your product is NOT marked
with this symbol , it MUST be
connected to an electrical outlet
that is properly grounded.
• The power cord must be
connected to an electrical outlet
that is near the product and
easily accessible.
• Refer service or repairs, other
than those described in the
operating instructions, to a
professional service person.
• This product is designed, tested,
and approved to meet strict
global safety standards with the
use of specific authorized
components. The safety features
of some parts may not always be
obvious. The printer
manufacturer is not responsible
for the use of other replacement
parts.
24
•
•
•
•
•
Page 29
Index
Index
A
aligning print cartridges
B
banding
banner paper
bidirectional
blinking lights
buttons, Clean Print
18
loading
2
setting recommenda-
tions
5
communications
disabling
problems
Paper Feed
Paper Feed light
Power light
Nozzles
13
indicators
11
20
20
13
20
C
cards
loading
2
setting recommenda-
tions
5
cartridges, print
aligning
installing
preserving
removing
replacing
CD-ROM, using to install
9
8
12
8
8
software
characters, missing or
9
unexpected
contacts, print nozzle
Control Program
using
custom size paper
loading
setting recommenda-
tions
D
default settings
diskettes
installing software
DOS printing
downloaded printer
driver, installing
E
electronic emission
notices
Energy Star
envelopes
loading
setting recommenda-
tions
error messages
Ink Low
Paper Jam
Printer Offline
21
19
12
7
align print cartridg-
es
9
2
5
5
22
22
21
22
23
2
5
20
16,
20
15
European Community
directives conformity
23
F
Federal Communications
Commission
Compliance Information
Statement
flashing lights
foils
loading
setting recommenda-
tions
22
20
2
6
G
greeting cards
loading
2
setting recommenda-
tions
5
I
improving print quality
index cards
loading
2
setting recommenda-
tions
5
Industry Canada
Compliance Statement
23
Ink Low message
9
20
Index
•
•
25
•
•
•
Page 30
26
installing
print cartridge
printer software
intermittent printing
Internet printing, Web
Smoothing
iron-on transfers
loading
setting recommenda-
tions
8
21
18
4
2
6
J
Japanese VCCI notice
23
L
lights
Paper Feed
patterns
Power
loading paper
20
20
8
1
M
margins, minimum settings
17
messages, error
Ink Low
Paper Jam
Printer Offline
20
20
15
N
notices
electronic emission
Energy Star
European Community
Directives Conformity
23
FCC statement
Industry Canada compli-
ance statement
Japanese VCCI
•
•
•
•
•
22
23
22
23
23
safety information
nozzles, print
cleaning
wiping
12
O
ordering supplies
P
Paper Feed light
paper loading
parallel cable
connection problems
specifications
photo paper
problems
setting recommenda-
tions
5
postcards
loading
2
setting recommenda-
tions
5
Power light
flashing
print cartridges
aligning
installing
preserving
removing
replacing
wiping nozzles
print nozzle contacts
wiping
print nozzles
cleaning
wiping
print quality
banding
different colors
faded colors
improving
missing colors
smudged
12
12
11
20
9
11
18
24
7
20
1
13
13
19
8
12
8
8
12
too dark
troubleshooting
printer driver
installing
Printer Properties
customizing
opening
setting recommenda-
tabs
printer software
installing
Printer Properties
uninstalling
printing
from DOS
using Web Smoothing
printing problems
color quality
faded colors
intermittent
missing colors
paper feeding
paper jam
paper misfeeds
17
CD-ROM
diskettes
downloaded
from an application
from Windows
tions
3,
CD-ROM
diskettes
downloaded driver
3
21
22
22
3
5
4
21
21
22
22
18
19
18
11,
16
16
16
17
21
3
3
4
18
R
17
removing print cartridge
reverse page order
18
19
9
11,
18
S
safety information
8
4
24
Page 31
setting recommendations
banner paper
cards
custom size paper
envelopes
iron-on transfers
normal
photo papers
transparencies
sheet feeder
locating
software applications
Control Program
software, printer
installing
uninstalling
specialty papers
banner paper
custom sized paper
envelopes
iron-on transfers
photo paper
transparencies
5
5
5
5
6
5
5
6
1
7
21
22
2
2
2
2
2
2
T
test page
alignment
does not print
nozzle test pattern
transparencies
loading
problems
setting recommenda-
tions
troubleshooting
blank pages
color quality
doesn’t print
envelopes don’t print
16
error messages
faded colors
flashing lights
missing colors
10
15
11
2
19
6
14
18
13
20
19
20
18
paper feed problems
paper jam
paper sticks together
print quality
printer software installa-
tion
installing
uninstalling
slow print
two-way communica-
tions
13
two-way communications
disabling
problems
indicators
U
uninstalling
printer software
United Kingdom
Telecommunications Act
1984
23
USB cable connection
problems
14
W
Web Smoothing
Windows 2000
installing
User’s Guide
Windows NT 4.0
installing
User’s Guide
13
21
21
16
13
16
19
17
21
22
13
22
4
1
1
Index
Index
•
•
27
•
•
•
•
Page 32
28
•
•
•
•
•
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