The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this guide may be photocopied or
reproduced in any form without prior written consent from Compaq Computer Corporation.
is a registered trademark of the Hewlett-Packard Company. PCL 3 is Hewlett-Packard Company's
designation of a set of printer commands (language) and functions included in its printer products. This
printer is intended by Compaq Corporation to be compatible with the PCL 3 language. This means the
printer recognizes PCL 3 commands used in various application programs, and that the printer emulates
the functions corresponding to the commands.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective
companies.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or
disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights
in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR
provisions: Compaq Computer Corporation, Houston, TX 77070.
Contents
Steps to basic printing 1
Step 1: Load the paper 1
Step 2: Customize the Printer Properties 3
Step Three: Print your document 6
Maintaining your printer 7
Using the Control Program 7
Installing or replacing print cartridges 8
Improving print quality 9
Troubleshooting 13
Contents
Printer prints slowly or doesn’t print 13
Paper misfeeds or jams 16
Document prints with mistakes or poor quality 17
Problems with transparencies, photos, or envelopes... 19
Error messages and flashing lights 20
Appendix 21
Installing printer software 21
Uninstalling printer software 22
Printing from DOS 22
Electronic emission notices 22
Energy Star 23
Contents
•
•
•
iii
•
•
Power supply information 24
Safety information 24
Index 25
iv
•
•
•
•
•
Steps to basic printing
1
Steps to basic printing
This book describes how to use your printer on Windows 95
and Windows 98. To view the online User’s Guide for
Windows NT 4.0 and Windows 2000, click the
Guide
Basic printing is as easy as:
Load the paper (see the next section).
1
Customize the Printer Properties (see page 3).
2
Print your document (see page 6).
3
button on the Printer Software CD for Windows.
Step 1: Load the paper
Place up to 100 sheets of paper
1
against the right side of the sheet feeder, with the print
side facing you. To load specialty papers, see page 2.
Paper alignment
marks
Release tab
User’s
(depending on thickness)
Paper guide
Sheet feeder
Squeeze the release tab and the paper guide together and
2
slide the paper guide to the edge of the paper.
Steps to basic printing
•
•
1
•
•
•
Loading specialty papers
Load up to:Make sure:
10 envelopes• The print side is facing you and the
paper guide is against the side of the
envelopes.
• The stamp location is in the upper left
corner.
• The envelopes are loaded
vertically
against the right side of the sheet
feeder.
10 greeting cards, index
cards, postcards, or
photo cards
• The print side is facing you and the paper guide is against
the side of the cards.
• The cards are loaded vertically against the right side of the
sheet feeder.
25 sheets of photo
paper or photocards
20 sheets of banner
paper
Note:
Make sure you
select Banner or Ban-ner A4 paper size in
the Printer Properties.
For help, see page 5.
• The glossy or coated side is facing you.
• The paper guide is against the side of the paper.
• You place the banner paper
behind the printer. Then bring
the unattached edge of the
first page over the printer and
into the sheet feeder.
• The paper guide is against the
side of the paper.
10 transparencies• The rough side of the transparency is facing you (smooth
side down).
• The paper guide is against the edge of the transparencies.
2
•
•
•
Chapter 1
•
•
100 sheets of customsized paper
• The print side is facing you and the paper guide is against
the side of the paper.
• Your paper size fits within these dimensions:
-Width:
76 mm to 215.9 mm
3.0 in.to 8.5 in.
- Length:
127 mm to 432 mm
5.0 in. to 17.0 in.
25 iron-on transfers• You load the iron-on transfers following the instructions on
the package.
• The paper guide is against the side of the iron-on transfers.
Step 2: Customize the Printer Properties
Your printer software includes several applications that let
you easily perform printing tasks. One of these applications is
called
Printer Properties
.
Steps to basic printing
The Printer Properties application has two tabs:
Document/Quality
. Each tab contains settings related to
Paper
the operation of your printer and its software.
Opening the Printer Properties
You can open the Printer Properties from almost any
application. This lets you change printer settings ONLY for the
document you are currently creating in the application.
To open the Printer Properties from an application:
Open the application’s
1
Choose
2
In the Printer Setup dialog box, click the
3
Option
Change settings as needed. For help, see page 4.
4
Print
, or
(or
Printer) Setup
Setup
button (depending on the application).
When you open the Printer Properties from Windows, the
settings apply to
documents, unless you change them
all
from the application.
File
menu.
.
Properties
and
,
To open the Printer Properties from Windows:
From the
1
Printers
From the Printers folder, right-click the printer icon for
2
Start
.
menu, select
Settings
, and then select
your printer.
3
Select
Properties
from the sidebar menu.
Steps to basic printing
•
•
3
•
•
•
Click the...
Paper
• Select a paper size and
• Set the number of copies to
• Reverse the printing order of
• Collate your document.
Help
Properties to access the printer driver
Help.
Document/Quality
• The Document Type you are
• A paper type.
• A print quality setting.
• Web Smoothing when you are
• The default settings.
tab to:
orientation.
print.
your document pages. The first
page of your document will be
on top of the stack in the paper
exit tray.
button on any tab in the Printer
tab to select:
printing.
printing from the Internet.
4
•
•
•
Chapter 1
•
•
Choosing printer settings for specialty
papers
When your printer software was installed, the Printer
Properties settings were set to the default settings. Use the
default settings for printing most documents on plain paper.
To change your printer settings for printing on specialty
papers, use the following table:
When you are
printing on this
specialty paper:
EnvelopesPaper From the Paper Size area, scroll to
Click this Printer
Properties tab:
To make these selections:
select the appropriate envelope size.
Many applications are
Note:
designed to override the envelope
settings in Printer Properties.
Steps to basic printing
Greeting cards, index
cards, or postcards
Photo, glossy or
coated papers
Sheets of customsized paper
Document/Quality
Paper
Document/QualityFrom the Paper Type area, select
Paper From the list of Paper Sizes, scroll to
From the Paper Type area, select
Greeting Card Stock
Select the appropriate Paper Size setting.
Glossy/Photo Paper
Notes:
For the best possible photo
quality, print with a photo and color
cartridge combination in your
printer. For help installing a cartridge, see page 8.
When printing photos, remove each
photo as it exits from the printer
and allow it to dry before stacking.
select
Custom
for your custom paper size. For help,
see “Loading specialty papers” on
page 2.
.
.
. Enter the dimensions
Steps to basic printing
•
•
5
•
•
•
When you are
printing on this
specialty paper:
Banner paperPaperFrom the list of Paper Sizes, select
Click this Printer
Properties tab:
To make these selections:
Banner
or
Banner A4
.
Iron-On transfersDocument/QualityFrom the Paper Type area, select
TransparenciesDocument/QualityFrom the Paper Type area, select
Step Three: Print your document
From your application’s
1
From the Print dialog box, click OK or
2
the application).
File
Iron-
On Transfer
Note: We recommend printing on
plain paper before printing on the
actual iron-on transfer.
Transparency
Select
1200dpi
Note:
remove each transparency as it exits
from the printer and allow it to dry
before stacking.
menu, click
.
.
Normal 600dpi or High
Print Quality.
When printing transparencies,
.
Print
(depending on
Print
6
•
•
•
Chapter 1
•
•
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