Compaq IA-2 User Manual

Legal Notice

Notice

COMPAQ and the Compaq logo Registered in U.S. Patent and Trademark Office.

All other product names mentioned herein may be trademarks or registered trademarks of their respective companies.

Microsoft, MSN, MSN.com, Hotmail, MSN Messenger, MSN Money Central, ActiveX, Windows Media, and Windows are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

The information in this publication is subject to change without notice and is provided “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS INFORMATION), EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING SHALL APPLY REGARDLESS OF THE NEGLIGENCE OR OTHER FAULT OF EITHER PARTY, AND REGARDLESS OF WHETHER SUCH LIABILITY SOUNDS IN CONTRACT, NEGLIGENCE, TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

The limited warranties for Compaq products are exclusively set forth in the documentation accompanying such products. Nothing herein should be construed as constituting a further or additional warranty.

IA-2—G

ETTING STARTED

EGALNOTICE

EGAL NOTICE

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Contents

Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Who Should Read this Guide?. . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Using Your Appliance Getting Started Guide . . . . . . . . 1-2

Symbols Used in This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Symbol Information Boxes . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Special Text Used in This Guide . . . . . . . . . . . . . . . . . . . . . . . . .1-4

Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4

Safety Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Safe Use of Your Appliance . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

The Safety and Comfort Guide . . . . . . . . . . . . . . . . . . . . . .1-6

Caring for Your iPAQ Home Internet Appliance . . . . . . . . . . 1-7

Appliance Care and Additional Safety Precautions . . . 1-7

Where Can I Find More Information? . . . . . . . . . . . . . . . . . . . . 1-8

Accessing the Compaq Web Page . . . . . . . . . . . . . . . . . . .1-8

Compaq iPAQ Home Internet Appliance IA-2—Getting Started

ONTENTS

Chapter 2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Your iPAQ Home Internet Appliance at a Glance . . . . . . . . 2-2

What’ s in Front? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

What’ s in Back? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

What’ s on the Right Side? . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Keyboard Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Understanding the Keyboard . . . . . . . . . . . . . . . . . . . . . . 2-4

The Left Side of the Keyboard . . . . . . . . . . . . . . . . . . . . . . . 2-5

The Right Side of the Keyboard . . . . . . . . . . . . . . . . . . . . .2-6

How Do I Use the Internet Buttons on the

Left Side of the Keyboard? . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

How Do I Use the Internet Buttons on the

Right Side of the Keyboard? . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Using the Print Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Meet the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

What’ s on the Scroll Mouse? . . . . . . . . . . . . . . . . . . . . . . 2-10

Using the Scroll Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11

Drag and Drop Editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

Display Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

Appliance Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . 2-13

On Screen Display Controls (OSD) . . . . . . . . . . . . . . . . . 2-13

Adjusting Contrast and Brightness . . . . . . . . . . . . . . . . 2-14

ii C

ONTENTS

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Chapter 3 Getting Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Introducing the MSN Companion . . . . . . . . . . . . . . . . . . . . . . . 3-2

What is the MSN Companion? . . . . . . . . . . . . . . . . . . . . . . 3-2

Understanding the Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Buttons and Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

MSN Companion Registration . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

Let’ s Sign On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Confirm Member Information . . . . . . . . . . . . . . . . . . . . . .3-5

Choose a New Member Password . . . . . . . . . . . . . . . . . . .3-6

Select Your Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Verify Internet Phone Numbers . . . . . . . . . . . . . . . . . . . . . 3-7

You’ re Done . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9

Chapter 4 Welcome to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

What is the Internet? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

What Is the Web? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

What Do I Need in Order to Surf the Web? . . . . . . . . . .4-2

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

Internet Addresses (URLs). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

What Is a URL? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Screen Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

Moving Around the Screen . . . . . . . . . . . . . . . . . . . . . . . . .4-4

Hyperlinks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

What is a Hyperlink? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

What Does a Hyperlink Look Like? . . . . . . . . . . . . . . . . . . .4-5

IA-2—G

ETTING STARTED

ONTENTS

iii

Start Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

What’ s On the Start Page? . . . . . . . . . . . . . . . . . . . . . . . . .4-6

The Browser Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Understanding the Toolbar . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Search Engines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

What is a Search Engine? . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9

Why Am I Getting an Error Message? . . . . . . . . . . . . . . .4-9

Chapter 5 E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

E-mail Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

What Is E-mail? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

E-mail Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Understanding E-mail Addresses . . . . . . . . . . . . . . . . . . . 5-3

E-mail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Writing and Sending an E-mail Message . . . . . . . . . . . 5-4

How Do I Get My Mail? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

ONTENTS

Accessing My Mail from the Toolbar . . . . . . . . . . . . . . . . 5-6

E-mail Attachments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Sending a Link Attachment . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Reading or Viewing an E-mail Attachment . . . . . . . . . . 5-7

Types of Attachments You Can Receive . . . . . . . . . . . . . 5-8

Personalizing E-mail Messages . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Electronic Body Language . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Internet Etiquette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Rules of the Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Chapter 6 Online Shopping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

E-Commerce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

What Is E-Commerce? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

Online Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3

What Is a Secure Web Site? . . . . . . . . . . . . . . . . . . . . . . . . .6-3

How Do I Recognize a Secure Web Site? . . . . . . . . . . . . .6-3

Know the Seller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Check Before You Buy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Keep Good Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5

What Records Should I Keep? . . . . . . . . . . . . . . . . . . . . . . .6-5

Tips for Safe Online Shopping . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

Shopping Safely on the Internet . . . . . . . . . . . . . . . . . . . 6-6

Let’ s Go Shopping! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7

Shopping Online— How Is It Done? . . . . . . . . . . . . . . . . . .6-7

Online Stores— What do they look like? . . . . . . . . . . . . .6-7

Tab Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

OMPAQ I

Tables of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

Pictures and Colored Text . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

Search Boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

Drop-Down Selection Boxes . . . . . . . . . . . . . . . . . . . . . . . 6-9

Chapter 7 Changing Your Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2

Favorites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

ONTENTS

Chapter 8 Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Connecting the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

How Do I Connect the Mouse? . . . . . . . . . . . . . . . . . . . . . . 8-2

Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

Connecting External Speakers . . . . . . . . . . . . . . . . . . . . . . . . . .8-4

How Do I Connect External Speakers? . . . . . . . . . . . . . . . 8-4

Chapter 9 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

Where Do I Find Help?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

MSN™ Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Compaq Help and Information . . . . . . . . . . . . . . . . . . . . . 9-2

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-4

Contacting Service and Support . . . . . . . . . . . . . . . . . . . .9-4

Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-6

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8

Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Telecom Network Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3

Telephone Consumer Protection Act of 1991. . . . . . . . . . . . . A-5

Index

vi C

ONTENTS

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Introduction

In This Chapter

Who Should Read this Guide?, 1-2

Symbols Used in This Guide, 1-3

Special Text Used in This Guide, 1-4

Safety Tips, 1-5

Caring for Your iPAQ Home Internet Appliance, 1-7

Where Can I Find More Information?, 1-8

Congratulations on the purchase of your new

Compaq iPAQ Home Internet Appliance IA-2! The Appliance brings the convenience and utility of the Internet and e-mail right to your fingertips.

Stay in touch with family and friends, get the information you need when you need it, shop from the convenience of your home, and keep informed about the community and the world. Your Compaq iPAQ Home Internet Appliance automatically updates periodically, ensuring the best user experience available. In fact, your Appliance actually will get better over time!

This guide will help you:

Get acquainted with the features of your iPAQ Home

➜

Internet Appliance.

Maintain your iPAQ Home Internet Appliance and solve

➜

problems if they occur.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

NTRODUCTION

1-1

Who Should Read this

Who Should Read this Guide?

Using Your Appliance Getting Started Guide

Guide?

This guide is designed for people who are just beginning to investigate the Internet and the convenience of e-mail.

See also ...

For more information, see online Help.

Note:

The Internet is constantly changing. The images of Web pages found throughout this guide are for demonstration purposes only and represent content available at the time of publication. Actual Web sites will vary.

This easy-to-use guide helps you find the information you want as quickly as possible. The page layout allows you to see at a glance how the information is organized.You can read from cover to cover to learn basic information about your iPAQ Home Internet Appliance, or you can scan the guide for information on a specific topic.

The left column lists the most important topics. It explains what the topic is and why it is important to you. This column also contains warnings and useful tips and tells you about other reference materials.

The right column explains how to perform a procedure. It contains step-by-step instructions.

Graphics help you visualize the task and validate what you are doing, as you do it. Detailed graphics may span both columns.

1-2 I

NTRODUCTION

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Symbols Used in This Guide

Special symbols are included throughout this guide to provide additional information, to protect you from injury, and to protect your Appliance from damage.

Symbols Used in This Guide

Symbol Information Boxes

Throughout this guide are symbol information boxes that provide warnings and other important information.

Failure to follow directions

Warning

Did you know ...

Tip

See also ...

may result in bodily harm or loss of life.

Understanding the background or concept may help you solve a problem.

Helpful hints make using your Appliance easier and faster.

Another document or another page in this document has related information.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

▲

ETTING STARTED

Caution:

loss of life, damage to equipment, or loss of data.

Failure to follow directions may result in bodily harm,

NTRODUCTION

1-3

Special Text Used in This Guide

Some words appear in bold text or capital letters throughout the guide.

See also ...

For more information on text conventions, see the Features chapter in this guide or the online Help.

Special Text Used in This Guide

Text Conventions

Keyboard key names appear in bold type: Back, Ctrl,

➜

Backspace, Tab.

Keyboard keys that must be pressed at the same time to

➜

perform a task appear in bold type with a plus sign (+) between the key names: Ctrl+C.

Names of icons appear in bold type followed by a picture

➜

of the icon: E-mail

Names of buttons appear in bold type: back.

➜

Menu items appear in bold type: settings.

➜

Web addresses (URLs) appear in lowercase bold type:

➜

http://www.compaq.com.

1-4 I

NTRODUCTION

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Safety Tips

Safe Use of Your Appliance

Your iPAQ Home Internet Appliance is an electrical device. Treat it with care to avoid personal injury and damage to the equipment.

Warning

When using this Appliance, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons.

To reduce the risk of electric shock or damage to your iPAQ Home Internet Appliance:

Never open the Appliance enclosure. There are no user-

➜

serviceable components or options inside.

Do not disable the 3-prong power cord. The grounding pin

➜

on the 3-prong plug is an important safety feature. Removing the grounding pin increases the risk of equipment damage. If you cannot fit the plug into your electrical outlet, contact an electrician to install a grounded outlet. See Caring for Your iPAQ Home Internet Appliance for additional information on safely using your Appliance.

Plug the power cord into an unswitched (not turned on and

➜

off by a wall switch) grounded (earthed) electrical outlet that is easily accessible at all times.

When connecting a power cord to a grounded electrical

➜

outlet, ensure that nothing rests on the power cord.

Disconnect power from the Appliance by unplugging the

➜

power cord from either the electrical outlet or the Appliance.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

Do not use the Appliance near water; for example, near a

➜

bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.

Avoid using the Appliance during an electrical storm.

➜

There may be a remote risk of electrical shock from lightning.

Do not use the Appliance to report a gas leak if the

➜

Appliance is in the vicinity of the leak.

ETTING STARTED

NTRODUCTION

1-5

Safety Tips (continued)

Always disconnect the modem cable before opening the

➜

equipment enclosure or before touching an uninsulated modem cable or internal components.

If this product was not provided with a telephone line

➜

cord, use only No. 26 AWG or larger telecommunication line cord in order to reduce the risk of fire.

See also ...

For additional safety information, refer to the Safety and Comfort Guide included with your iPAQ Home Internet Appliance.

The Safety and Comfort Guide

The Safety and Comfort Guide includes information on:

Setting up your use area for maximum comfort.

➜

Using good posture, hand position, and health habits while

➜

using your iPAQ Home Internet Appliance.

Using a grounding plug to prevent electrical shorts,

➜

shocks, or fires.

Using a surge protector to regulate the flow of electricity

➜

to the Appliance and to all optional external peripherals, such as a printer, mouse, or speakers.

1-6 I

NTRODUCTION

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Caring for Your iPAQ Home Internet Appliance

Appliance Care and Additional Safety Precautions

Make sure you:

Because your Appliance can be used in practically any room in the house, keep in mind some important considerations when using and caring for your Appliance.

Warning

During an electrical storm, unplug your iPAQ Home Internet Appliance. Disconnect the modem line from the telephone wall jack, and remove all power cords from electrical outlets.

Take special precautions when using your Appliance in the

➜

kitchen—do not allow any liquids to fall on any part of the Appliance!

To clean the display and the keyboard, use a soft, dry cloth

➜

and an antistatic dusting spray designed for VCRs and television and computer screens. Never attempt to clean your Appliance with chlorine or ammonia-based cleaners or sprays. Do not clean your Appliance with household detergents.

Operate your Appliance on a stable surface.

➜

Leave at least three inches of space on the sides and back

➜

of your Appliance to allow for proper ventilation.

Place your keyboard so that your arms and hands are in a

➜

comfortable, relaxed position. The keyboard should be directly in front of you. Keep your lower arms parallel to the floor while using the keyboard.

Position the Appliance away from heat sources, direct

➜

sunlight, and excessive dust. Be sure the Appliance is in a location where it cannot be knocked over or pulled to the floor by dangling cords.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

NTRODUCTION

1-7

Where Can I Find More Information?

Information is available in the printed guides as well as on the Compaq Web page. Use the Getting Started guide as your first point of reference and then refer to the following documents:

Quick Setup Poster

➜

Safety and Comfort

➜

Guide

Online Help

➜

Once you are on the Internet, click any of the resources on the Compaq Web page for additional information.

Where Can I Find More Information?

Accessing the Compaq Web Page

To access the Compaq Web page, press the Compaq button on the keyboard. Topics you can find on the Compaq Web page include

The online Getting Started Guide

➜

Frequently Asked Questions (FAQs)

➜

Service and Support information

➜

War ran ty

➜

Compaq.com

➜

Link to MSN online help center

➜

Link to Compaq for purchasing Appliance options and

➜

accessories

Other exciting links to products, services, and information

➜

In addition to the Getting Started guide, two other printed guides are included with your new iPAQ Home Internet Appliance. Both provide important user information. Read these materials carefully and then keep them handy for future reference:

Did you know ...

In the event you did not sign up for MSN Companion service at the time of purchase, please call 888-765-2411 now.

1-8 I

NTRODUCTION

Quick Setup Poster: Easy instructions for installing your

➜

Appliance and a handy reference if you move and need to re-install. Store the poster in a safe place!

Safety and Comfort Guide: Learn how to set up your

➜

Appliance for your maximum comfort while using it. Practice good posture, proper hand position, proper usage, and good health habits while using your Appliance. This guide contains helpful hints on how to use a grounding plug to prevent electrical shorts, shocks, or fires. It also contains information about using a surge protector to regulate the flow of electricity to the Appliance and to all peripherals—such as a printer or speakers. Be sure to store the guide in a safe place!

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Features

In This Chapter

Your iPAQ Home Internet Appliance at a Glance, 2-2

Keyboard Basics, 2-4

Using the Print Key, 2-9

Meet the Mouse, 2-10

Display Controls, 2-13

The Quick Setup Poster that comes with your Compaq iPAQ Home Internet Appliance IA-2 is a visual guide to setting up your Appliance and the easiest way to become familiar with

the components.

This chapter provides some basic information on the keyboard, scroll mouse, and display controls.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

Note:

Illustrations and features shown in this chapter may differ slightly from

your Appliance.

ETTING STARTED

EATURES

2-1

Your iPAQ Home Internet Appliance at a Glance

All of the features in the top photograph are active as soon as you begin using your Compaq iPAQ Home Internet Appliance.

Note:

The Appliance monitor screen enters sleep mode (turns black) when left idle. Press the

on/off

button on the keyboard to refresh the screen.

Your iPAQ Home Internet Appliance at a Glance

What’s in Front?

Tip

It’s a good idea to purchase a surge protector to protect your Appliance from electrical spikes and power surges.

2-2 F

EATURES

What’s in Back?

OMPAQ IPAQ HOME INTERNET APPLIANCE

Your iPAQ Home Internet Appliance at a Glance (continued)

What’s on the Right Side?

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

EATURES

2-3

Keyboard Basics

The Compaq iPAQ Home Internet Appliance keyboard provides convenient, simple, and easy one-touch access to navigation and functions: volume control buttons, an Internet button suite for easier and faster access, and special-purpose buttons.

Keyboard Basics

Understanding the Keyboard

The Appliance keyboard is easy to use. Most of the keys are identical to those found on a typewriter.

Note:

This keyboard must be used only with the iPAQ Home Internet

Appliance IA-2 receiver. It is not suitable for the office workplace.

2-4 F

EATURES

OMPAQ IPAQ HOME INTERNET APPLIANCE

Keyboard Basics (continued)

There are special function keys on both sides of the keyboard.

To the left of the space bar, you’ll find the Ctrl and Alt keys. The Ctrl key is also called the Control key and the Alt key is also called the Alternate key.

The Left Side of the Keyboard

The following table describes the special function keys on the left side of the keyboard.

Key Icon Description

Prints one copy of the current Web page when you have the printer connected

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

Cancel

Ctrl

Alt

ETTING STARTED

Cancels the current operation such as loading the current Web page or printing

Inserts the @ symbol into an e-mail address

Allows editing of e-mail messages and other text boxes

Allows the insertion of special characters in some Web-based applications

2-5

EATURES

Keyboard Basics (continued)

Use the up and down arrow keys to scroll up and down on Web pages that are longer than can be viewed on the screen. Use the left and right arrow keys to view Web pages that are wider than the viewing area.

When you scroll using these keys, the page you are viewing moves up, down, or from side to side in small increments. When you use these keys within a text box, they move the cursor within a line one character position at a time.

Did you know ...

The on-screen pointer icon is known as a cursor

The Right Side of the Keyboard

The following table describes the special function keys on the right side of the keyboard.

Key What it does

Begin Moves to the top of a page or to the beginning of a

line in a text box.

Page Up Moves the page view one screen closer to the top

of a page or to the beginning of a text box.

Page Dn Moves the page view one screen closer to the

bottom of a page or to the end of a text box.

End Moves to the bottom-most portion of the page or to

the end of a line in a text box.

Down Arrow Moves one unit or line down.

Up Arrow Moves one unit or line up.

Left Arrow Moves to the left.

Right Arrow Moves to the right.

Back Displays the previous page.

Forward Displays the next page.

2-6 F

EATURES

OMPAQ IPAQ HOME INTERNET APPLIANCE

Keyboard Basics (continued)

How Do I Use the Internet Buttons on the Left Side of the Keyboard?

The Internet buttons located at the top of your keyboard provide easy access to a variety of Internet functions such as e-mail, shopping, news, and Help.

The following graphic and table provide information about the Internet buttons on the left side of your keyboard.

Button Icon What it does

MSN Start Page

Prints one or more pages of an e-mail or a page from a Web site.

Your personal Start Page has daily news, and it links to a variety of MSN™ services.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

E-mail

Favorites

MSN Messenger™

News

Weather

ETTING STARTED

Accesses your MSN Hotmail™ account.

Searches the Internet for key words with Microsoft™ Search.

Go to a favorite Web site by choosing from the picture listing of Web sites you have saved.

Instant Messaging from MSN. Have a live online chat with a friend. Press the People button to learn if your buddies are online.

MSNBC sends you the national headlines before you get your morning paper.

Gives you local, regional, and national weather information.

2-7

EATURES

Keyboard Basics (continued)

How Do I Use the Internet Buttons on the Right Side of the Keyboard?

The following graphic and table provide information about Internet buttons on the right side of your keyboard.

Button Icon What it does

Help

Financial

Connects to Compaq for Appliance information.

Connects to MSN™ Money Central™ for financial sites and information.

2-8 F

EATURES

Shopping

Retail/ Entertainment

Tr av el

Maps

Health

Yellow Pages

–

Connects to MSN eShop to help you find what you want and buy it on the Web.

Connects to entertainment sites and retailers.

Connects to travel sites for business and leisure travel information.

Provides maps to your destinations and stepby-step instructions for getting there.

Connects to health and medical information sites.

Lets your fingers do the walking through your online Yellow Pages!

OMPAQ IPAQ HOME INTERNET APPLIANCE

Using the Print Key

The print key is located on the top left-hand side of the keyboard. Press the key when you want to print one or more pages of an e-mail or a page from a Web site.

Using the Pr int Key

Printing

Printing with the Epson 740 (or other printer models that will become available in the future) is as simple as pressing a button.

1. To print a page, press the Print ˚ button shown on the

graphic.

2. Select from the following options:

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

• Print the page.

• Print the page in black and white.

• Get help.

ETTING STARTED

EATURES

2-9

Meet the Mouse

Your iPAQ Home Internet Appliance IA-2 comes with a scroll mouse designed for comfortable right or left-handed use. The scroll mouse directs the cursor on the screen, allowing you to move quickly and easily through a document or We b s it e .

Meet the Mouse

What’s on the Scroll Mouse?

Your scroll mouse has two select buttons and a scroll wheel. Use either of the select buttons to select text and to place your cursor in a specific location on the screen. Use the scroll wheel to move quickly up and down through an e-mail or Web site.

2-10 F

EATURES

OMPAQ IPAQ HOME INTERNET APPLIANCE

Meet the Mouse (continued)

Instead of using the scroll bar for scrolling up and down, you can move the scroll wheel forward or backward to move upward or downward through a document or Web site.

Using the Scroll Mouse

The following table shows you how to use the scroll mouse to move the cursor or click and select an item.

Item Description

Cursor The cursor identifies the position of your pointer on the

screen. The cursor appears in one of three different forms depending on its location on the screen.

Pointer:

• to identify its location on the screen.

Hand:

• shape when it rests on a link to another Web page.

Text Cursor:

• identify its position as you create text.

Click Press and release the left button on the mouse once to

select or to highlight.

Select

In menus: In most text boxes (for example, when you are

composing e-mail or Instant Messages):

beginning of your selection; hold down the left button and move the cursor to the end of your selection. The selected text is highlighted. Release the button. Within a text box, selected text can be:

Cut:

•

Copied:

•

Pasted:

•

The cursor most often appears as an arrow

The cursor changes from an arrow to a hand

The cursor changes to a vertical line to

Point to a menu item and click.

Point to the

Ctrl + X

Press

Ctrl + C

Press

Ctrl + V

Press

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

EATURES

2-11

Meet the Mouse (continued)

When you write an e-mail message, you can use dragand-drop editing to move text or pictures.

Drag and Drop Editing

Drag and drop editing is a convenient way to move information. To use the scroll mouse for drag and drop editing, complete the following steps.

1. Place the cursor in front of the text or object you want to select.

2. Click and hold down the left or right mouse button and move the mouse to highlight the selection.

3. Release the button.

4. To move your selection, click the selection and hold the left or right mouse button down as you drag it to its new location.

5. Release the button.

2-12 F

EATURES

OMPAQ IPAQ HOME INTERNET APPLIANCE

Display Controls

The three display indicator lights notify you when the power is on or off, when you have a new e-mail waiting, and when you have an Internet connection.

The small opening below the three display indicator lights is a microphone. The mircophone is not currently active but will be needed in the future as the capabilities of your Appliance are expanded.

Display Controls

Appliance Indicator Lights

On Screen Display (OSD) Controls

On screen display controls (OSD) let you personalize the monitor settings. These adjustments appear on the screen when you press the menu button.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

EATURES

2-13

Display Controls (continued)

The Appliance allows you to personalize screen contrast or brightness settings.

Adjusting Contrast and Brightness

To use the OSD (on screen display) controls to adjust screen brightness, complete the following steps:

1. Press the menu button. The Brightness screen appears.

Did you know ...

The OSD contains several monitor adjustments. However, for best performance, we recommend that these options remain at their factory settings.

See also ...

For more information on OSD monitor settings, refer to the Compaq iPAQ Internet Appliance IA-2 online User Guide.

2. Press the menu button again. The decrease/ increase bar is activated.

3. Press the up arrow to increase brightness, the down arrow to decrease brightness.

4. Press the exit button to save the setting and exit the menu.

To use the OSD (on screen display) controls to adjust screen contrast, complete the following steps:

1. Press the menu button. The Brightness screen appears.

2. Press the up arrow. The Contrast screen appears.

3. Press the menu button again. The decrease/ increase bar is activated.

2-14 F

EATURES

4. Press the up arrow to increase contrast, the down arrow to decrease contrast.

5. Press the exit button to save the setting and exit the menu.

OMPAQ IPAQ HOME INTERNET APPLIANCE

Getting Online

In This Chapter

Introducing the MSN Companion, 3-2

MSN Companion Registration, 3-5

Once you've set up your Compaq iPAQ Home Internet Appliance IA-2, you’re ready to get online and experience the amazing new world known as the Internet. This chapter

covers the following:

Using my Compaq iPAQ Home Internet Appliance

➜

Introducing the MSN Companion

➜

Registration for MSN Companion services

➜

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

ETTING ONLINE

3-1

Introducing the MSN Companion

What is the MSN Companion?

Note:

In the event you did not sign up for MSN Companion service at the

time of purchase, please call 888-765-2411 now.

When you f irst turn on your Appliance, the We l c om e screen of the MSN Companion Tour is displayed.

The tour is divided into two parts.

Features

➜

Registration

➜

Use this section to follow along with the on-screen overview of MSN Companion.

Did you know ...

Images of Web pages are for demonstration purposes only and represent samples which were available at the time of publication. Actual Web page content will vary.

Your Home Internet Appliance is built on state-of-the-art technology to be easy to use, fast, and reliable. The addition of the MSN Companion makes your Appliance the premier device for accessing the Internet. The MSN Companion is a powerful tool that will access the Internet, allow you to send and receive e-mail, and search the Web.

After you plug in the power cord, this is the screen that displays.

Did you know ...

Whenever you see the icon in the upper-right corner of your Appliance screen, clicking on it accesses additional help.

3-2 G

ETTING ONLINE

help

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

MSN

Understanding the Toolbar

Companion Features

This overview of basic MSN Companion features will help you complete the registration and practice the skills you need to surf the We b.

A toolbar is located on the bottom part of the screen. Click a button on the toolbar to move around the tour.

Button What it does

skip tour

go back

continue

Come back to the tour later

Go back to the previous screen

Go to the next screen

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

ETTING ONLINE

3-3

MSN Companion Features (continued)

Your Appliance is eager to please! Just tell your Appliance what you want, and it brings it to you in an instant.

Buttons and Links

Your Appliance provides a vast array of sounds, images, and text. Using your mouse to direct the cursor, tell your Appliance exactly what you want to do.

Tool How it works

Link:

A link can be an image, underlined text, or a button. When the arrow cursor moves over a link, it changes into a hand cursor. Click to select.

Radio Button:

make a choice. Clicking one radio button clears any previously selected button.

Checkbox:

selecting one or more items.

Selection box:

down arrow to display the selection. Click on an item in the list to select it.

Used to

Make a list by

Click the

3-4 G

ETTING ONLINE

Input box:

or phrase and click

Type in a word

go!

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

MSN Companion Registration

It's time to register and start surfing the Web.

Did you know ...

Remember—if you only have one phone line, no one can talk on the telephone while your Appliance is connected to the Internet.

MSN Companion Registration

Let’s Sign On

MSN Companion dials a toll-free telephone number to connect to the Internet for your registration.

Confirm Member Information

Do you see the Confirm Member Information screen? If you do not, skip this section and go to the section titled, “Choose a Member Password.”

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

Enter the member name and member password from the confirmation letter you received at the time of purchase. The member name may be labeled “Member ID,” and the member password may be labeled “Member Password” in your confirmation letter.

ETTING STARTED

ETTING ONLINE

3-5

MSN Companion Registration (continued)

Tip

The stronger your password, the harder it will be for others to guess. Here are some tips for creating a strong password:

Don't use single words

➜

that you can find in the dictionary. Instead, merge two or more words together.

Use a combination of

➜

uppercase letters, lowercase letters, and numbers.

Don't choose words or

➜

numbers that might be easy for a stranger to guess.

Choose a New Member Password

To protect your privacy, you need to choose a new secret password. A password ensures that only authorized users can use your Appliance to check e-mail and send instant messages.

When you have confirmed your new secret password, press the continue button.

Don't use your birth

➜

date, your spouse's name, your phone number, or other similar words or numbers.

Don’t write your

➜

password on anything. If you do write your password somewhere, be sure to put it in a safe place.

3-6 G

ETTING ONLINE

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

MSN Companion Registration (continued)

The name for each time zone is also a link. Move your cursor over the words that best describe your time zone. When the arrow cursor changes to a hand, click the name for your time zone.

Select Your Time Zone

MSN Companion needs to know what time zone you live in so it can keep track of the time of day.

Verify Internet Phone Numbers

Based on the phone number that you provided at the time you purchased your Appliance, the numbers you see on the screen are probably the best phone numbers to use.

Tip

To avoid long distance phone charges, double-check with your phone company to determine that these phone numbers are local to you.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

To call the Internet, MSN Companion tries to dial two different phone numbers.

ETTING STARTED

ETTING ONLINE

3-7

MSN Companion Registration (continued)

If you clicked the let me choose other numbers

button, you'll see this Web page. Choose a local phone number from the list of phone numbers available for your state.

Choose Internet Phone Number #1

Find a phone number that you know is a local call. Click that phone number then click the continue button.

Choose Internet Phone Number #2

Choose an alternate number that is a local call for you. This way if the first number is unavailable, you can connect using this number.

3-8 G

ETTING ONLINE

Find a second phone number that you know is a local call. Click that phone number then click the continue button.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

MSN Companion Registration (continued)

Take a moment to write down your e-mail address information.

You’re Done

You've done it! You're now signed up and ready to send e-mail, surf the World Wide Web, and much more.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

ETTING ONLINE

3-9

3-10 G

ETTING ONLINE

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Welcome to the Internet

In This Chapter

What is the Internet?, 4-2

Internet Addresses (URLs), 4-3

Screen Layout, 4-4

Hyperlinks, 4-5

Start Page, 4-6

The Browser Toolbar, 4-7

Search Engines, 4-8

Error Messages, 4-9

Internet, Web, URL, hyperlinks, cyberspace—sound confusing? The Internet definitely has its own language.

This chapter answers your basic questions about the Internet

and provides step-by-step instructions for surfing the Web.

Welcome to the Internet—you are about to enter a very exciting new world!

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

ELCOME TO THE INTERNET

4-1

What is the Internet?

The Internet is a network of computers linked by telephone lines and by other means of connection such as cable, fiber optics, and satellite. The Internet is worldwide, like the telephone system.

Computers on the Internet store and transmit documents, pictures, music, and movies provided by computer users and services from all over the world. When information on a particular topic or on related topics is gathered into one location on the Internet, the location is called a Web site.

Did you know ...

Some Web sites gather information about their visitors. For privacy considerations, choose the Web sites you visit wisely.

What is t he Internet?

What Is the Web?

People tend to use the terms Internet, Web, and World Wide Web (WWW) interchangeably. Actually, the Web is just one part of the Internet. It is the part that makes up the interconnected text, graphics, video, and sounds that are stored on the devices that make up the Internet. The Web is home to millions of Web sites and is set up by businesses, agencies, institutions, individuals, and others. You name it, it’s probably somewhere on the Web.

When you are connected to the Internet, you are

online

. You can see information that was created and stored for public viewing on the Web. For example, if you are in Texas and your friend is in Australia, both of you can see the same images on the Web.

What Do I Need in Order to Surf the Web?

To begin surfing, you must have the following:

A physical connection to the Internet, such as the modem

➜

that is included in your Compaq iPAQ Home Internet Appliance IA-2. A modem is the hardware and software that your Appliance uses for sending information to or receiving information from the Internet through a standard telephone line or other type of connection.

An Internet Service Provider (ISP) serves as your entry

➜

point to the Internet and to the Web. For the Compaq iPAQ Home Internet Appliance, MSN is the ISP. When your Appliance is connecting to the Internet, it has dialed the telephone number of a computer that is managed by Microsoft Network (MSN™).

4-2 W

ELCOME TO THE INTERNET

A Web browser is a program that allows you to visit and

➜

see Web sites on the Internet. Your Appliance includes a browser known as Microsoft

OMPAQ I

Internet Explorer

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Internet Addresses (URLs)

What Is a URL?

Most URLs look like this:

www.name-of-company.com.

Surfing the Web is made possible by the addresses assigned to the linked computers on the Web. The Web address (also called the Uniform Resource Locator, or URL) allows other computers to view the information on Web pages.

An Internet address identifies each site on the Internet in much the same way that the street address 123 Main Street identifies a building's location. You need an Internet address to find a Web site just as you need a street address to find a house or other building.

The Compaq Web site address is www.compaq.com. When you access this address, the Compaq Web site and all its associated Web pages display on your Appliance.

The first part of the address stands for World Wide Web. The middle part is a descriptive word or the name of the company or individual that owns the site. The last part of the address indicates the type of company, business, organization, or country such as .org for organization, .gov for government, or .com for commercial.

The list of such identifiers is constantly growing. Some of the more common ones in use include .org, .gov, .edu, .com, .fr, .de, .it, and .uk. But .com is the most widely used address format, especially in the United States.

If you know the URL of a particular site, you can type it into the text box in the center of the browser toolbar and go there.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

ELCOME TO THE INTERNET

4-3

Screen Layout

Moving Around the Screen

The two major parts of the screen are the Web page and the toolbar.

The toolbar is located at the bottom of the screen. It is always there no matter what Web page you visit. The rest of the screen is taken up by the Web page.

Tip

Remember to look for and use scroll bars. You don't want to miss any information on a Web page.

Note:

The images of Web pages found throughout this chapter are for demonstration purposes only and represent content which was available at the time of publication. Actual screens will vary.

Many times when you are reading a Web page, there will be more information on a topic than can fit on the screen at one time. When this occurs a scroll bar, like the one in the picture below, appears on the right side of your screen. That means you'll need to scroll in order to see the rest of the page. What does scroll mean? Well, if you enjoy going to the movies, you already have a pretty good idea of what scrolling is all about.

At the end of the movie where the credits are displayed, the list of people and organizations to be recognized is typically far too long to fit on the screen at one time. To solve this problem, the director makes the information scroll in front of you, moving the viewing frame slowly downward until the last credit can be read. With your Appliance you are the director, scrolling down the page at whatever speed you choose, reading at your own pace.

4-4 W

ELCOME TO THE INTERNET

Click the down arrow at the bottom of the scroll bar to move down the Web page. Part of the page scrolls out of sight at the top. New parts of the page scroll into view at the bottom. Click the up arrow at the top to move up the page. The part of the page that scrolled out of view to the top is now visible again. You can also select the rectangular slider between the arrows and drag it to scroll the page up and down more quickly.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Hyperlinks

What is a Hyperlink?

Web sites contain hyperlinks (or links) to other Web sites, other Web pages, or areas within a Web page. Hyperlinks provide a way to move instantly from page to page and from idea to idea on the We b.

Hyperlinks are really quite simple; in fact, a hyperlink is a lot like a door. Click a link, and the door opens to a new page.

Tip

Refer to the online tutorial for a refresher on how to point and click.

Imagine that you're reading a newspaper. As you read page 1 you may see, “For more details see page 3, column 2.” Hyperlinks in a Web site work the same way.

Use the mouse to click a hyperlink, and you move instantly from page to page and from Web site to Web site. Linking files together all around the world is what gives the Web its name.

What Does a Hyperlink Look Like?

Hyperlinks are a fast and easy way to move from topic to topic. But what does a hyperlink look like?

Hyperlinks come in three varieties:

Te xt

➜

Graphics

➜

Buttons

➜

If you see any or all of the following, it’s probably a hyperlink:

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

Underlined text that changes color when you move your

➜

cursor over it.

A button with a label on it or under it.

➜

A faint dotted-line box surrounding an object or words

➜

when you move your cursor over it.

The cursor changes from a pointer to a hand.

➜

ETTING STARTED

ELCOME TO THE INTERNET

4-5

Start Page

What’s On the Start Page?

You’re ready to begin your journey on the World Wide Web (WWW)—a part of the Internet.

You’ll begin here with the Start Pag e, the first page that displays when your Appliance is turned on and the connection process is complete.

See also ...

For more information on the MSN Companion toolbar, see online Help.

Almost everything on your Start Page is a link to another Web page.

The MSN Start Page is the hub of all your activity. The Start Page got its name because that is where you start every day when you go online with your Appliance.

Press the

button. The Start Page is displayed.

Using your mouse, move the cursor around the Start Page. Notice all of the places where the cursor turns from an arrow cursor into a hand cursor. These are links to other Web pages. When you click a link, you go to the Web page connected to that link.

4-6 W

ELCOME TO THE INTERNET

Link What it does

settings Customizes and manages your Appliance. You can change

text size, sounds, messenger privacy settings, and others.

help Provides detailed information about using your Appliance

and announcements about your Internet service.

message center

favorites Lists your top six favorite Web pages and provides a link

Keeps track of new e-mail and of instant messaging opportunities in the message center. Sends e-mail messages or instant messages to your friends.

right on the Start Page. Click favorite Web pages are a click away.

OMPAQ I

PAQ H

… and the rest of your

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

The Browser Toolbar

You can control many of the actions of your Appliance by using the buttons on the MSN Companion toolbar.

The icons on the toolbar are

back, start, mail, messenger, search the web, and page options.

Tip

You can always get back to the Start Page by pressing the

button.

The Browser Toolbar

Understanding the Toolbar

The MSN Companion toolbar is located at the bottom of the screen. The rest of the screen changes as you surf the Web, but the toolbar with its easy navigation tools is always visible.

The functions of the MSN Companion toolbar are described below.

Tip

For your convenience, the four icons on the left half of the toolbar are also found on your keyboard.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

Icon Function

back arrow

search the

Web

go!

page options

ETTING STARTED

back arrow

The gear and backing up to where you've just been.

When you click the Page.

mail

The You can easily send mail to and receive mail from anyone on the Internet.

Messenger

touch with your friends online.

This selection box is a handy way to search the World Wide Web for a topic, a person, or a Web address.

Click selection box.

This button pops up a menu of things you can do with the Web page you are viewing.

icon takes you to your electronic mail box.

go!

is like putting your car into reverse

start

icon, you return to the Start

is a fast, fun, and easy way to stay in

to go to the address you enter in the

ELCOME TO THE INTERNET

4-7

Search Engines

What is a Search Engine?

You may have heard someone say he is surfing the Net. Surfing is the term used to describe the activity of moving from place to place on the World Wide We b.

The challenge with surfing the Web is sorting through the millions of Web sites to find the information you really want. Fortunately, there are Web sites called search engines that search the World Wide Web for you.

A search engine allows you to search the Web by keywords. For example, if you type “golf” in the search box, the search engine returns a list of Web pages related to golf.

Your Appliance has its own search engine provided by Microsoft. To use the search the web input box on the toolbar, complete the following steps:

6. From the toolbar, type a word, a phrase, or several related words into the search engine’s text box entry area.

7. Press go! A list of related Web sites displays. Or, press the Search button on the keyboard to go directly to the MSN search engine Web page. This page includes more types of searches and offers some options on how to search.

4-8 W

ELCOME TO THE INTERNET

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Error Messages

Why Am I Getting an Error Message?

If you receive an error message, you can close the information box without taking any action and continue surfing the Web.

See also ...

For more information about error messages, check the FAQ (Frequently Asked Questions) section of the online Help.

You may receive error messages as you surf the Web. In most cases, an error message does not indicate any problem with your Appliance.

If an error message displays, you can click Tell me more to learn more about what is causing the error message, or click Continue to continue surfing the Web.

Common reasons for error messages include:

links may be broken

➜

a Web site changes its address

➜

site security prevents unauthorized persons from accessing

➜

a Web page

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

ELCOME TO THE INTERNET

4-9

4-10 W

ELCOME TO THE INTERNET

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

E-mail

In This Chapter

E-mail Basics, 5-2

E-mail Addresses, 5-3

E-mail Messages, 5-4

E-mail Attachments, 5-7

Personalizing E-mail Messages, 5-9

Internet Etiquette, 5-10

Communicating electronically with friends, family, and co-workers is a vital part of our world. Sending electronic mail, or the more popular name for it—e-mail, is much like

sending a letter.

In this chapter you will learn how to write, send, and receive e-mail. Because e-mail is part telephone conversation and part letter, there is also a section on e-mail etiquette.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

E-

5-1

MAIL

E-mail Basics

What Is E-mail?

E-mail (electronic mail) is very similar to the mail the postal carrier delivers to your home or office— except it arrives much faster.

E-mail saves time and helps you communicate more frequently.

See also ...

For more information on e-mail, see online Help and also the MSN e-mail tutorial. Access the tutorial from the Start Page. Click Help, then select Take a Tour, and then choose e-mail.

When someone calls you on the telephone, you pick it up and you have a conversation with the caller. It's an immediate exchange with the caller. With a letter sent by the post office, someone writes the letter, puts it in an envelope, puts a stamp on it, and puts it in a mailbox. You get it days later. You read and respond to the letter at your leisure, a process that takes days.

E-mail is a little like both. Electronic mail is delivered almost at the speed of a telephone conversation but doesn't require immediate attention like a telephone call. E-mail is delivered more quickly than post office mail (often called

snail mail

because it is slow in comparison) and it’s closer to the informality of a telephone conversation.

With e-mail, you use your keyboard and telephone line instead of a pen, paper, and stamps. You type a message to the recipient and send it through the Web. You can send and receive e-mail to and from anyone in the world who has an e-mail account.

Your MSN™ Companion mail service looks like this:

5-2 E-

MAIL

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

E-mail Addresses

Just as you need a home address (city, street, number, and zip code) to send and receive mail through the post office, you need an e-mail address to send and receive mail on the Web.

Tip

E-mail addresses are written in a very specific way. Be sure the e-mail address you enter contains no spaces and has a period after the server name. Dashes and underscores may be used. Capital letters may be required. Ask the e-mail recipient exactly how to write his or her e-mail address.

You can also look up e-mail addresses in a directory. On the Web, this directory is called the White Pages.

E-mail Addresses

Understanding E-mail Addresses

An e-mail address typically begins with your name (or whatever name/nickname you want to use) and ends with the name of your service provider. The @ symbol separates the two components.

For example, John Doe's address could be:

johndoe@compaq.net

Type a period (.) to separate the server name from the

identifier

lists some current identifiers and descriptions. More identifiers are being created every day.

.net Internet service company

.com Company or commercial site or service

.cc Company or commercial site or service

.edu Educational institution

.gov Government site or service

.org Non-profit organization

.fr France

.uk United Kingdom (UK)

.it Italy

.de Germany

.be Belgium

.no Norway

which defines the type of site. The following table

Identifier Description

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

E-

5-3

MAIL

E-mail Messages

Writing an e-mail message is easy to do and makes it easy to keep up with friends and family near and far.

Tip

Your Appliance knows when you are at the end of a line of text and automatically moves down to the next line. Press the Enter key on the keyboard only when you wish to start a new paragraph.

E-mail Messages

Writing and Sending an E-mail Message

E-mail messages have common features. In a way, it's like filling out a form:

Feature Description

To: E-mail address of recipient

Subject: Informative, one-line summary of your message

Cc: Person(s) receiving a copy of your message

Message: Content of your message

To write and send an e-mail message, complete the following steps:

button on the keyboard, or select the

1. Press the

write new mail

2. Select

write mail

e-mail

link from the Start Page.

at the top of the screen.

Did you know ...

If you receive an error message saying your e-mail was undeliverable, check the address, punctuation, and spacing, then try mailing it again.

Tip

If you accidentally lose your message before you send it, return to the write new mail feature. Before you start a new message, you will be asked if you want to complete the message you were writing previously. In most cases, this works even if you turned the Appliance off before sending the message.

5-4 E-

MAIL

3. Enter an e-mail address in the input box, or check the box next to one of the names in your address list.

4. Type in a short description of your e-mail message in the

type a subject here

5. Type your e-mail message in the input box labeled

your message here

6. Click the

send mail

7. If you decide not to send the message, click the

input box.

button to send the mail.

type

delete

button. Your e-mail message is NOT sent and is NOT saved.

Three types of folders help you organize the mail you sent, the mail you received but did not delete, and the mail you recently deleted. These are the

sent mail, old mail

, and

trash can

folders. By selecting these folders, you can review mail you have sent, reread mail you received in the past, and retrieve recent mail you have deleted. Only if you act quickly can you retrieve mail you have discarded from the

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

trash can

IA-2—G

ETTING STARTED

E-mail Messages (continued)

You receive e-mail messages automatically, even when your Appliance is turned off. Your messages are stored until you decide to read them. The e-mail waiting indicator light illuminates to let you know when you have mail.

The mail folder lists all of your mail. Think of this as envelopes in your mail box, and each envelope is represented as a line on the page. The information about each mail message is much like the information you find on an envelope.

How Do I Get My Mail?

Your Compaq iPAQ Home Internet Appliance IA-2 stores your mail in the mail box until you are ready to read it.

There are several different ways to get to your mail box:

On the Start Page, find

➜

message center in the upper left corner. Click read mail to get to your mail box Web page.

Clicking the mail icon on

➜

the toolbar takes you to your mail box Web page.

Tip

Sometimes you can tell from the return e-mail address and the subject that a piece of mail in your folder is junk mail. Junk e-mail is called the Internet. You can delete e-mail without opening it by clicking the delete button for that mail.

PAQ H

OMPAQ I

OME INTERNET APPLIANCE

spam

IA-2—G

Pressing the e-mail

➜

button on the keyboard takes you to your mail box Web page.

ETTING STARTED

E-

5-5

MAIL

E-mail Messages (continued)

Accessing My Mail from the Toolbar

To read your incoming e-mail, complete the following steps:

1. Click the mail icon on the toolbar. Your mail messages are listed. An open envelope means that you've read that e-mail before. A closed envelope means you have not opened the message before.

2. Click the message line. The complete message is displayed.

5-6 E-

MAIL

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

E-mail Attachments

E-mail attachments are like using a paperclip to attach a picture to a paper letter.

E-mail Attachments

Sending a Link Attachment

Let’s say you found an interesting Web page that you want to send to a friend. To send a Web page as an e-mail attachment, complete the following steps:

1. Navigate to the Web page you would like to send.

The only attachment you can create is a link to a Web page. However, you can receive the types below:

picture files

➜

video files

➜

audio files

➜

Web pages

➜

text files

➜

See also ...

For more information on e-mail attachments, see the online Help.

Tip

You can place a picture attachment in an electronic

page

frame. Just click the

options frame a picture from this page

button and then click

2. Click the page options button on the toolbar.

3. Click the send this page by e-mail button. A write new mail form displays with the name of the Web page in the subject line and the Web page address in the body of the mail.

4. Type in any comments you want to make, and click the send mail button when you are finished writing the message. You are then returned to the Web page.

Reading or Viewing an E-mail Attachment

If an e-mail message contains an attachment that your Home Internet Appliance can display, this picture or text file appears at the end of the message for some types of files, or a link displays a message (for example, read resume.doc). If the attachment is a link attachment, click the link to display the document. Types of documents that can be viewed include Microsoft Word, Excel, and PowerPoint files. Other file types can also be displayed. See online Help for more information.

Did you know ...

Your MSN Hotmail™ account provides plenty of room to store your e-mails.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

E-

5-7

MAIL

E-mail Attachments (continued)

Here is a list of the types of computer files that can be attached to an e-mail that you receive or forward.

Types of Attachments You Can Receive

A partial listing of attachments that you can see or hear with your MSN Companion include:

File

Extension

.gif Picture Automatically displayed in message

.jpg Picture Automatically displayed in message

.bmp Picture Automatically displayed in message

.avi Video Click on link

.mpeg Video Click on link

.mp2 Video Click on link

.asf Video Click on link

.asp Video Click on link

.wav Sound Click on link

.htm Web page Click on link

.url Web page Click on link

.txt Tex t Automatically displayed in message

.au Sound Click on link

Type How it is displayed

5-8 E-

MAIL

In addition to the MSN Companion-supported attachments above, your Appliance also supports the viewing of the following e-mail attachments and more:

File

Extension

.123 Spreadsheet Click on link

.doc Te x t Click on link

.jif Picture Click on link

.ppt Presentation Click on link

.wk1 Spreadsheet Click on link

.wpd Te xt Click on link

.xls Spreadsheet Click on link

Type How it is displayed

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Personalizing E-Mail Messages

In a telephone or face-to-face conversation, you read the other person's tone of voice or body language to get clues about how they feel. These emotional cues are absent from e-mail. Humor, especially sarcasm, is especially difficult to pick up in an e-mail message.

To help fill in the gaps, some symbols and acronyms have come into use.

Personaliz ing E-mail Messages

Electronic Body Language

There are many ways to personalize your e-mail messages.You can use smileys, also known as emoticons, which are expressions you create from the characters on your keyboard. A few popular ones include:

Emoticon Meaning

:-) Happy

:-( Sad

:-o Surprised

:-@ Screaming

:-I Indifferent

:-e Disappointed

:-< Mad

:-D Laughing

;-) Winking

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

To keep messages short, there are some abbreviations you can use:

Abbreviations Meaning

<BTW> By the way

<G> Grinning

<IMHO> In my humble opinion

<ROTFL> Rolling on the floor laughing

<LOL> Laughing out loud

ETTING STARTED

E-

5-9

MAIL

Internet Etiquette

Because e-mail is such a new way to communicate, new rules have evolved. These rules are the Internet form of etiquette called Netiquette.

Internet Etiquette

Rules of the Road

As we expect other drivers to observe the rules of the road, the same is true as we travel through cyberspace. E-mail has its own set of rules called Netiquette. Here are a few pointers to help you out:

Except for emphasis, avoid using all caps or bold letters:

➜

IT LOOKS LIKE YOU'RE SHOUTING!

Be careful what you write. Your mail can easily be

➜

forwarded to anyone.

Keep your message short. Text is harder to read on a

➜

computer screen.

Keep your sentences and paragraphs short. Because

➜

e-mail is like a telephone conversation, your readers will likely tune out a long speech.

Make your subject line descriptive. Some people get more

➜

than a hundred e-mail messages every day. A good description on the subject line helps them prioritize their mail.

5-10 E-

MAIL

When you forward mail, put your comments at the top of

➜

the message.

Before you forward an e-mail message, be sure to consider

➜

whether the original author of the message would object if you sent it to others.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Online Shopping

In This Chapter

E-Commerce, 6-2

Online Security, 6-3

Know the Seller, 6-4

Keep Good Records, 6-5

Tips for Safe Online Shopping, 6-6

Let’s Go Shopping!, 6-7

With a simple click you can buy almost anything on the Internet. The world of online shopping is convenient and fast, but there are some important security precautions you must

take to ensure a safe and enjoyable shopping experience.

This chapter explains the basic concepts of online shopping and provides important security tips.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

NLINE SHOPPING

6-1

E-Commerce

What Is E-Commerce?

E-commerce (electronic commerce or EC) is the buying and selling of goods and services on the Internet, especially on the World Wide Web.

In practice, this term and a another new term, e-business, are often used interchangeably. For online retail selling, the term e-tailing is sometimes used.

E-commerce can be divided into:

E-tailing or virtual storefronts on Web sites with online

➜

catalogs. Sometimes these are all gathered into a virtual mall.

The gathering and use of demographic data through Web

➜

contacts

Electronic Data Interchange (EDI), the

➜

business-to-business exchange of data

E-mail and fax and their use as media for reaching

➜

prospects and established customers (for example, with newsletters)

Business-to-business buying and selling

➜

The security of business transactions

➜

6-2 O

NLINE SHOPPING

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Online Security

What Is a Secure Web Site?

When you purchase items over the Internet, you are asked to type your name, mailing address, e-mail address, and credit card information into an electronic form.

Sending information to an online storefront is comparable to giving it over the telephone when you order from a catalog.

Important: Give this information only on a Secure Web site.

A secure Web site encrypts data to protect it from unauthorized use. When you visit secure Web sites, it is safe to enter your credit card number or other sensitive information. The lock or key disappears or is broken when you click on a site that doesn’t take security measures.

Many Internet sites are set up to prevent unauthorized people from seeing information that is sent to or from those sites. These are called secure sites. Because your Compaq iPAQ Home Internet Appliance IA-2 supports the security protocols used by secure sites, you can send information to a secure site with safety and confidence. (A protocol is a set of rules and standards that enables computers to exchange information.)

How Do I Recognize a Secure Web Site?

When you visit a secure Web site, it automatically sends you its certificate, and your Appliance displays a lock icon on the MSN™ Companion toolbar.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

Always look for the lock icon on the toolbar before you send private information (like your credit card number) over the Internet. The lock icon is on the tool bar just below the page options button where the day of the week and time usually are displayed.

ETTING STARTED

NLINE SHOPPING

6-3

Know the Seller

Check Before You Buy

You might feel safer dealing with companies you already know and trust. If you’re not familiar with the name and reputation of a company—and especially if a seller has sent you an unsolicited e-mail message (spam)—find out more before you buy.

See also ...

Check these Web sites for more information about buying safely online:

Better Business Bureau:

➜

http://www.bbb.org

Consumer Information

➜

Center:

http://pueblo.gsa.gov

Check a company’s reputation by contacting the Better Business Bureau or by contacting the Office of the State Attorney General in your state. Or contact either of those offices in the state where the seller is located by accessing the National Association of Attorneys General Web site.

http://www.naag.org

Consumers can also search for businesses that have the BBB Online Reliability and Privacy Seals.

Consumer World:

➜

http:// consumerworld.org

6-4 O

NLINE SHOPPING

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Keep Good Records

What Records Should I Keep?

Keep the following records from all online transactions:

When shopping online, it is a good idea to keep good records.

Tip

If the current date does not appear on these printouts, you should add it in writing.

A printout of the Web pages indicating the seller’s name,

➜

postal address, and telephone number

A printout of the Web pages describing the item(s) that

➜

you ordered

A printout of the Web pages or pop-up screens that

➜

provide the seller’s legal terms

Printouts of any e-mail messages (for example,

➜

confirmation messages) that you send to or receive from the seller. This includes messages that:

• Show the seller stated that the product is suitable for

the specific purpose for which you need it

• Notify the seller of the problems you had with the

merchandise you received

• Show your good faith attempt to resolve a problem

with the merchant concerning a charge that you feel should not have been placed on your credit card

Notes or e-mail confirmations of any telephone

➜

conversations that you have with the seller

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

NLINE SHOPPING

6-5

Tips for Safe Online Shopping

Did you know ...

A Web site’s privacy statement is a legally binding document that describes how the personal information you provide will be used. Make sure you understand how your information will be used before doing business.

Tips for Safe Online Shopping

Shopping Safely on the Internet

Compaq offers these tips for safe online shopping:

Never give a credit card number at a Web site unless it is

➜

the Web site of a reputable business.

Never give out your social security number.

➜

Do not give more information than necessary.

➜

Know your rights. Internet transactions have the same

➜

protections as those made in a physical store.

If you’re still uncomfortable with the technology, use the

➜

telephone.

Finally, many credit card companies guarantee their

➜

cardholders against theft or misuse, allowing the customer to get a refund if a problem arises.

6-6 O

NLINE SHOPPING

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Let’s Go Shopping!

Shopping online is very similar to shopping at a department store, but you can do your shopping from the comfort of your home.

Shopping online can save you time and money, and with practice the process can become as familiar as a trip to the mall!

Note:

Images of Web sites are for demonstration purposes only and represent samples which were available at the time of publication. Actual Web site content will vary.

Tip

Let’s Go Shopping!

Shopping Online—How Is It Done?

Remember the last time you went to a store to buy shoes? What were the steps involved? First, you found the shoe department. Then you tried on several styles in different colors and price ranges. You decided on a pair, took them to the cashier, and made a decision about how to pay for them.

Online Stores—What do they look like?

Online stores have features in common. They all have home pages which are like the doorways into stores at the mall. Home pages welcome you, and like department store directories, they give you general information about the merchandise and services offered.

Home pages contain links to get you from one area of the store to another. The links may be in the form of tabs, tables of contents, pictures, or drop-down selection boxes.

Your favorite online stores are only a click away when you add them to your Favorites list! Refer to Chapter 7 of this guide for more information.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

NLINE SHOPPING

6-7

Let’s Go Shopping! (continued)

Just as department stores change their displays each season, Internet stores often change the look of their home pages and links.

Holiday decorations do not prevent you from recognizing a favorite department store, and you will still recognize your favorite Internet stores even when the look of their sites changes over time.

Remember, your cursor turns into a hand each time you place it on a link.

Tab Links

Tab links often appear across the top of home pages and have labels to describe the information they link. Click them to go to that area of the store.

Tables of Contents

Tables of contents are usually displayed on the left side of the store’s home page. Click an item in the listing to go to that part of the store.

6-8 O

NLINE SHOPPING

Pictures and Colored Text

Links can also appear as colored text or pictures. Click the words or the pictures to continue exploring the store.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Let’s Go Shopping! (continued)

Tip

Using several search words can reduce the number of results and can produce the most useful information. Putting quotation marks around a phrase forces the search to find only exact matches to the entire phrase.

Search Boxes

To use a search box, type in a word for the item you want to find and click Go. The link displays a list of all the items in the store with that word in the name. For some search boxes, you might click Find or a similar word to begin your search.

Drop-Down Selection Boxes

Another tool for moving around in an online store is a drop-down selection box. To use this kind of link, complete the following steps:

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

1. Place your cursor on the scroll bar on the side of the list.

2. Click the bar and move the mouse to move the bar up and down.

3. When you find the area you want to visit, release the scroll bar, click your selection, and the link takes you there.

ETTING STARTED

NLINE SHOPPING

6-9

6-10 O

NLINE SHOPPING

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Changing Your Sett ings

In This Chapter

Settings, 7-2

Favorites, 7-3

This chapter describes how to customize some of the features of your Compaq iPAQ Home Internet Appliance IA-2 by using the Settings option and the Favorites button.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

HANGING YOUR SETTINGS

7-1

Settings

See also ...

For more detailed information on your Appliance settings and how to change them, refer to the Accounts and Settings section of online Help.

Did you know ...

Altering the text size setting does not change the size of the type on all Web pages. Choosing a larger text size also may alter the look of a Web site.

Did you know ...

Settings

Personalizing Your Settings

You can change the settings on your Compaq iPAQ Home Internet Appliance by using the Settings selection at the top of the Start Page.

Some of the changeable features include:

Text Size: Use this setting to make the type size larger on

➜

Web pages.

Sounds: Your Appliance makes different sounds to help

➜

you know what is going on, to let you know when you need to intervene, and to prompt you to action. You can turn these sounds and the dialing and connection sounds on and off if you wish.

Vo l u m e : Control the sound volume by using the volume

➜

control on your keyboard.

Time Zone: Change your time zone if you move from one

➜

zone to another.

Password: Change your login password and other account

➜

information to maintain your user safety and security. You can also set a password to prevent unauthorized use when the Appliance is on.

Compaq recommends that you leave your sound settings on. They help confirm that your Internet connection and your Appliance are both functioning properly.

7-2 C

HANGING YOUR SETTINGS

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Favorites

See also ...

For more detailed information on creating and changing your favorites list, see the Favorites section of online Help.

Did you know ...

You only have room for 30 favorite Web sites. If you try to add page 31, you must delete an existing favorite.

Favorites

Maintaining Your Favorites Listing

As you surf the World Wide Web, you'll find that there are pages you want to visit again. return you to a Web page you found interesting or helpful. The six Web sites you visit most frequently appear as direct links on your Start Page under the Favorites tab. In addition to these six favorites, you can store up to 24 more!

You can access your additional Favorites by doing one of the following:

Click the more... selection under the Favorites tab on the

➜

Start Page.

Press the Favorit es X button on the keyboard.

➜

On the My Favorites Web page you can do the following:

Rename entries on your Favorites list.

➜

Select a favorite page by clicking the page icon.

➜

Delete entries from your Favorites list.

➜

Favorites

are easy shortcuts that

Tip

If you give a favorite Web site a different name, make sure it is no more than 30 characters long.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

Adding a Favorite

1. Browse to the Web site you want to add.

2. Select the page options tab on the toolbar.

3. Select add this page to my favorites from the menu.

4. Rename the favorite if you wish by typing the new name in the text box.

5. Click add to favorites to add the link, or click cancel if you change your mind.

ETTING STARTED

HANGING YOUR SETTINGS

7-3

7-4 C

HANGING YOUR SETTINGS

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Options and Accessories

In This Chapter

Connecting the Mouse, 8-2

Connecting a Printer, 8-3

Connecting External Speakers, 8-4

A scroll mouse is included with your Compaq iPAQ Home Internet Appliance IA-2. You can also purchase a printer and external stereo speakers to enhance its performance.

These options are available directly from Compaq over the Internet. Just click the Compaq button on the keyboard to access them. In the future, even more options will be offered.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

PTIONS AND ACCESSORIES

8-1

Connecting the Mouse

The scroll mouse directs the cursor on your screen.

Connecting the Mouse

How Do I Connect the Mouse?

1. Plug the mouse cable into the mouse connector on the side of your Home Internet Appliance as shown in the graphic.

2. Make sure that your mouse cable connector is seated correctly.

8-2 O

PTIONS AND ACCESSORIES

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Connecting a Printer

With the optional printer, you can print anything of interest from the Web.

Connecting a Printer

How Do I Connect a Printer?

1. Plug the USB cable into the printer.

2. Plug the other end of the USB cable into either of the two available USB ports on the side of the Appliance as shown in the graphic. Make sure that your cable is seated properly.

3. Plug the printer power cord into a power outlet.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

It is not necessary to unplug your Appliance from its power source before connecting your printer.

ETTING STARTED

PTIONS AND ACCESSORIES

8-3

Connecting External Speakers

Although your Appliance comes with built-in speakers, the installation of external stereo speakers allows you to enjoy the many types of music found on the Web.

Connecting External Speakers

How Do I Connect External Speakers?

1. Plug the external speaker cable into the speaker connector shown in the graphic. Make sure that your speaker cable connector is seated properly.

2. Refer to the information that came with the speakers to adjust the speaker volume.

8-4 O

PTIONS AND ACCESSORIES

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Getting Help

In This Chapter

Where Do I Find Help?, 9-2

Troubleshooting , 9-4

This chapter provides solutions for many common Appliance-related issues and advice about when to contact technical support.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

ETTING HELP

9-1

Where Do I Find Help?

This chapter will help you solve many basic troubleshooting issues.

In addition to the information provided in this chapter, there are three other places to go for help:

MSN Help

➜

Compaq Help and

➜

Information

Where Do I Find Help?

MSN™ Online Help

The MSN online Help Center provides information on basic Internet topics such as e-mail, searching the Web, and security. You can also find a glossary of common terms and frequently asked questions (FAQs).

To access MSN online Help, click the help link on the MSN Companion Start Page.

Click Compaq on the MSN Help Center Web page to find more information specific to your Compaq iPAQ Home Internet Appliance.

Your Warranty

➜

Compaq Help and Information

From the Compaq Help and Information Web page, you can access the following:

The online Getting Started Guide

➜

FAQ s

➜

Services and Support information

➜

War ran ty

➜

Compaq.com

➜

Link back to the MSN help center

➜

Links for purchasing a printer and for online printer Help

➜

Link to Compaq for purchasing Compaq iPAQ Home

➜

Internet Appliance IA-2 options and accessories

Other exciting links to products, services, and information

➜

To access the Compaq Help and Information Web page, press the Compaq button on the keyboard.

9-2 G

ETTING HELP

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Where Do I Find Help? (continued)

Warranty

If a problem persists and you cannot resolve it by using the many sources of online help and the troubleshooting information in this chapter, refer to your Certificate of Warranty for details. The warranty includes a phone number to call for assistance.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

ETTING HELP

9-3

Troubleshooting

Contacting Service and Support

The information on the next few pages identifies potential problems and possible solutions. If the first or second solution does not fix your problem, try all the solutions for the symptom. If you are still having trouble, try them a second time.

Symptom

Cursor does not move properly or does not move at all.

Web site or URL address not found or no response.

Web site or URL address not typed in properly.

There is cursor movement, but the system is unresponsive.

If you are unable to fix your Appliance using this troubleshooting section, call the technical support telephone number found in the Certificate of Warranty.

Browser

Solution

•

Check the cable between the mouse and your Appliance. Make sure the cable is fully seated.

•

Make sure the URL address is typed correctly.

•

Check the cable between the keyboard and your Appliance. Make sure the cable is fully seated.

•

Press and hold the translucent door on the front of your Appliance.

System Reset

button located behind the

9-4 G

ETTING HELP

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Troubleshooting (continued)

Display

Symptom

Text is dim or difficult to read.

Screen is blank.

Colors look distorted.

Symptom

A key keeps repeating.

Keyboard is not responding.

Keyboard is not level.

Solution

•

Adjust the brightness and contrast controls until the text becomes clear.

•

Adjust the font size.

•

Adjust the contrast control on the display.

•

Make sure the unit is turned on and plugged in.

•

Adjust the contrast.

Keyboard

Solution

•

Make sure nothing is resting on the keyboard.

•

Make sure the key is not stuck in a depressed condition.

•

Check the cable between the keyboard and your Appliance. Make sure the cable is fully seated.

•

Position keyboard on a stable surface.

•

Check that all the rubber feet are intact on the bottom of the keyboard.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

ETTING HELP

9-5

Troubleshooting (continued)

Internet

Symptom

System appears responsive (cursor moves), but cannot connect to the Internet.

Dialing occurs, but you fail to connect.

Connection fails repeatedly.

Internet takes too long to download.

Solution

•

Verify that all telephone handsets on the same line are on the receiver.

•

Make sure that no one else is logged on to the same account through another unit or computer.

•

Check that the Appliance is connected to the phone line.

•

Test your phone line for dial tone and noise. If you have noise on your phone line, contact your telephone company and have the line checked.

•

Make sure your MSN account is still active.

•

Call your Internet Service Provider if your account has expired.

•

Verify that the mandatory area code is included in the number you are dialing or that you are dialing the correct Internet Service Provider number.

•

Have you moved or changed your telephone number or area code?

•

Follow the instructions in the screen dial-up troubleshooting guide.

•

Some Web sites contain photos and graphics that can take a long time to download to your Appliance. Your Internet connection could also be slow due to heavy line traffic. Press

Refresh

•

Your connection may be slow because of a noisy phone line. Move the Appliance to another location or try connecting to a different phone line.

to try again, or wait until a later time to access the site.

Cancel

and then

9-6 G

ETTING HELP

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Troubleshooting (continued)

Printer

Symptom

Printer will not turn on.

Printer is on, but will not print.

Printer prints only in red or in colors other than black.

Printer seems to be printing, but no characters appear on the paper.

Print quality is poor.

Some images are missing from the Web page printout.

Solution

•

Make sure the power cable is plugged into an AC power source.

•

Make sure the printer is turned on. If the printer has power, the power indicator light should be on.

•

Check the cable between the printer and your Appliance. Make sure it is connected to the proper port. Make sure the cable is fully seated.

•

The printer cartridge is out of black ink. Replace the printer cartridge. Refer to the printer manufacturer’s documentation.

•

The print cartridge may be out of ink. Replace the cartridge. Refer to the printer manufacturer’s documentation.

•

The cartridge nozzle may be blocked. Be sure the tape covering the nozzle of the printer cartridge is removed. Refer to the printer manufacturer’s documentation.

•

The printer cartridge may be running out of ink. Replace the cartridge. Refer to the printer manufacturer’s documentation.

•

Some images are too large to print. If you were printing in color, try printing the page again in black and white.

Note:

For additional troubleshooting assistance on your printer, also refer

to the manufacturer’s documentation.

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

ETTING HELP

9-7

Troubleshooting (continued)

Power

Symptom

Appliance will not turn on.

Symptom

Sound is too low or too high.

Sound is distorted.

Speakers may be damaged.

Solution

•

Check that the power cable is plugged into the wall outlet.

•

Check that the power indicator light is on. If not, the wall outlet or circuit may be bad.

•

The wall outlet is bad. Test the outlet by connecting a different electrical device to the outlet.

Speakers

Solution

•

Use the volume control buttons on the keyboard to change the volume level.

•

The volume may be set too high. Use the volume control buttons on the keyboard to change the volume level.

•

Call your Authorized Service Provider. See the documentation that came with your speakers.

System

Symptom

Appliance seems to have locked up.

9-8 G

ETTING HELP

Solution

•

The Web site has stopped responding. Click the the on-screen MSN Companion toolbar.

•

The Web site or another program in use has stopped responding to commands. Press the translucent door on the front of your Appliance.

•

If pressing the the keyboard may need replacement.

System Reset

OMPAQ I

button located behind the

button does not reset the Appliance,

PAQ H

OME INTERNET APPLIANCE

refresh

IA-2—G

button on

ETTING STARTED

Appendix

In This Chapter

Telecom Network Approvals, A-3

Telephone Consumer Protection Act of 1991, A-5

Federal Communications Commission Notice

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to correct the interference by trying one or more of the following measures:

Reorient or relocate the receiving antenna.

➜

Increase the separation between the equipment and receiver.

➜

Connect the equipment into an outlet on a circuit different

➜

from that to which the receiver is connected.

OMPAQ I

PAC H

OME INTERNET APPLIANCE

IA-2—G

Consult the dealer or an experienced radio or television

➜

technician for help.

Modifications

➜

ETTING STARTED

PPENDIX

-1

Federal Communications Commission Notice (continued)

The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment.

Cables

Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

Declaration of Conformity for products marked with the FCC logo - United States only

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

For questions regarding this FCC declaration, contact:

Compaq Computer Corporation P.O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000

(281) 514-3333

Note:

No product support is available when you call the number above. Refer

to your Certificate of Warranty for the product support telephone number.

To identify this product, refer to the Part, Series, or Model number found on the product.

-2 C

PPENDIX

OMPAQ I

PAC H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Telecom

Telecom Netw ork Approvals

Network Approvals

Telecom Network Approvals

The telecommunications device in your computer is approved for connection to the telephone network in the countries whose approval markings are indicated on the product label located on the bottom of the unit. Additional country approvals may be found on the Compaq web site. To view these approvals, visit http://www.compaq.com and perform a site search for the words “telecom network approvals.” If a selection is available for your product, you may view and print the approval marks or numbers.

Selecting a country other than the one in which you are currently located may cause your modem to be configured in a way that violates the telecommunication regulations/laws of that country. In addition, your modem may not function properly if the correct country selection is not made. If when selecting a country a message appears that states that the country is not supported, the modem is not approved for use in this country and thus should not be used.

U.S. Regulations Governing the Use of Modems

OMPAQ I

PAC H

OME INTERNET APPLIANCE

IA-2—G

This equipment complies with Part 68 of the FCC rules. Located on the bottom of the computer is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. Upon request, you must provide this information to your telephone company.

Ringer Equivalence Number

The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most areas (but not all), the sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain of the number of

ETTING STARTED

PPENDIX

-3

Telecom Network Approvals (continued)

devices you may connect to your telephone line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area.

The REN for this device is less than 1.0B.

An FCC-Compliant 6-position modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible 6-position modular jack which is FCC Part 68 Compliant.

If your telephone equipment causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But, if advance notice is not practical, you will be notified as soon as possible. You will also be informed of your right to file a complaint with the FCC.

Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.

If you experience trouble with this telephone equipment, contact your local telephone company for information on obtaining service or repairs. The telephone company may ask that you disconnect this equipment from the network until the problem is corrected or until you are sure that the equipment is not malfunctioning.

This equipment may not be used on coin telephone service provided by the telephone company. Connection to party lines is subject to state tariffs.

-4 C

PPENDIX

OMPAQ I

PAC H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Telephone

Telephone Consumer Protection Act of 1991

Consumer Protection Act of 1991

Telephone Consumer Protection Act of 1991

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains, in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent, an identification of the business or entity or individual sending the message, and the telephone number of the sending machine or such business or entity or individual.

OMPAQ I

PAC H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

PPENDIX

-5

-6 C

PPENDIX

OMPAQ I

PAC H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

Index

Symbols

@ symbol in e-mail

5-3

accessories

mouse speakers

8-2

8-4

Back Arrow Better Business Bureau browser buttons

back continue go back mail messenger page options search the web skip tour start

2-6

4-2, 4-7

4-7

3-3

4-7, 5-6

3-3

4-7

6-4

cables Caution notices

Certificate of Warranty Checkbox Compaq Help and Inormation Web page

Compaq Web site computer

Confirm Member Information

cyberspace

A-2

defined

safety

ID password

3-5

3-4

1-7

1-3

3-5

5-10

4-3

9-3

Did you know ... notices

defined

display

indicator lights problems

Down Arrow drag and drop

editing

1-3

2-12

9-5

2-6

2-13

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

NDEX

6-2

1-4

6-2

5-2

6-2

5-2

6-2

5-3

6-2

5-3

4-9

6-2

5-6

5-5

5-8

5-9

5-4

5-7

e-commerce

business-to-business buying and selling

demographic data e-business Electronic Data Interchange (EDI) e-mail e-tailing fax security

e-mail

addresses basics customizing messages defined icon identifiers reading messages receiving messages sending/reading attachments types of attachments write new mail feature writing/sending messages

error messages

FCC Notice Forward Arrow

A-1

2-6

Home Internet Appliance

2-2

back

2-2

3-4

3-2

buttons front help button links

1-1

6-2

right side tools

Home Internet Applicance

caring for

home page

pictures tab links

table of contents Hotmail hyperlink

defined

types of

1-4

icons

@ symbol

back arrow

cancel

E-mail

lock

mail

Messenger

start

weather Input box Internet

addresses

connection requirements

defined

etiquette

identifiers

Web browser Internet buttons

Favorites

Home/Start page

Mail

Messenger

3-4

6-8

5-2

4-5

2-5

1-4 6-3 4-7

2-5, 2-7

4-7

2-7

3-4

4-2

5-10

2-7

2-3

1-7

2-5

4-7

4-3

2-7, 2-8

2-7

4-2

6-8

4-2

2-7

2 C

NDEX

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

ISP

2-7

News Search Shopping

2-7

4-2

2-8

4-7

3-5–3-9

3-5

registering signing on toolbar

MSN Online Help

9-2

keyboard

3-4

6-8

4-2

2-6

2-4

6-3

2-5

2-6

2-5

2-6

5-6

3-5

2-13

3-3

2-5

2-6

9-5 2-6

1-4

2-4

8-2

3-2

Alt key Begin Ctrl key End key names keys left side navigation Page Up problems right side

Left Arrow Link Links lock icon

mail button member ID member password microphone Microsoft Hotmail modem mouse

connecting

MSN Companion

features Internet phone numbers

3-5

5-2

3-7, 3-8

6-3

2-14

on screen display (OSD)

brightness

contrast online help online shopping

how to

online security

secure Web site

security tips online stores

home pages

2-14

9-2

6-1, 6-4, 6-5, 6-7

6-7–6-9

6-6

6-7

password

9-7

9-8

9-4

9-5

9-8

3-6

9-8

8-3

9-7

9-5

9-8

9-4

9-6

choosing power cable

problems

2-9

print printer

connecting

problems problems

browser

display

Internet connection

Internet Service Provider account

keyboard

power cable

printer

speakers

system

troubleshooting

9-6

OMPAQ I

PAQ H

OME INTERNET APPLIANCE

IA-2—G

ETTING STARTED

NDEX

Push Pad

2-11

1-8

2-6

2-11

3-4

clicking Copied cursor Cut Pasted selecting

Q Web page Quick Setup Poster

Radio Button Right Arrow

1-8

selection box

4-6

7-2

4-6

6-9

9-4

8-4

9-8

4-6

drop down

Service and Support

contacting

settings

changing

speaker problems speakers

connecting

Start/Home page

favorites help message center settings

system

problems

4-6

Safety and Comfort Guide safety tips screen layout scroll bar scroll mouse

search box

Search button search engine security

Compaq IA-2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual