Compaq N400c - Evo Notebook - PIII 700 MHz, Evo n400c PC Reference Manual

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b
Reference Guide
Mobile Expansion Unit
Part Number: 225837-001
April 2001
This guide provides information on installing and operating the Mobile Expansion Unit with your computer as well as tips on solving common problems.
Page 2
© 2001 Compaq Computer Corporation
Compaq, the Compaq logo, Armada Registered in U.S. Patent and Trademark Office.
All other product names mentioned herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products.
Nothing herein should
be construed as constituting an additional warranty.
Reference Guide First Edition (April 2001) Part Number: 225837-001
Page 3
Contents
1 Getting Started
Identifying the Components. . . . . . . . . . . . . . . . . . . . . . . 1–2
Security Cable Slot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7
Security Selection Switch . . . . . . . . . . . . . . . . . . . . . . . . 1–8
Packing Box Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9
Information and Updates . . . . . . . . . . . . . . . . . . . . . . . . . 1–9
2 Connecting and Disconnecting the Computer
Connecting the Computer . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Disconnecting the Computer . . . . . . . . . . . . . . . . . . . . . . 2–3
Docking and Undocking to a Docking Base . . . . . . . . . . 2–4
Turning Equipment On and Off . . . . . . . . . . . . . . . . . . . . 2–4
Connecting the AC Adapter . . . . . . . . . . . . . . . . . . . . . . . 2–5
Connecting External Devices. . . . . . . . . . . . . . . . . . . . . . 2–7
Operating External Devices . . . . . . . . . . . . . . . . . . . . . . . 2–7
3 Using the Mobile Expansion Unit
Installing or Removing MultiBay Devices . . . . . . . . . . . 3–1
Following MultiBay Guidelines. . . . . . . . . . . . . . . . . . . . 3–2
Using an Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4
Ejecting a CD Manually. . . . . . . . . . . . . . . . . . . . . . . . . . 3–4
Using the Stereo Speakers . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Reference Guide iii
Page 4
Contents
A Troubleshooting
Using the World Wide Web. . . . . . . . . . . . . . . . . . . . . . . A–1
Preparing to Call Technical Support . . . . . . . . . . . . . . . . A–1
B Specifications
Regulatory Agency Series Numbers . . . . . . . . . . . . . . . . B–1
Index
iv Reference Guide
Page 5
Getting Started
The Mobile Expansion Unit (MEU) features two MultiBays. Each MultiBay supports one of the following devices:
Diskette drive
CD drive
DVD drive
Zip drive
Battery pack
Hard drive
1
External desktop devices such as a printer, external monitor, external keyboard, or mouse can be attached to the rear panel of the MEU. To expand your desktop capabilities, you can dock the computer with the MEU to an optional Armada docking base.
Reference Guide 1–1
Page 6
Getting Started
Identifying the Components
This section identifies the components on the MEU.
Front and right side components
Front and Right Side Components
Component Description
1 Computer tabs Secures the computer to the MEU.
2 Expansion connector Connects the computer to the
MEU.
3 Microphone jack Connects a single sound channel
microphone.
4 Speaker/headphone jack Connects stereo speakers,
headphone, headset, or television audio.
5 Right acoustic port Enhances bass sound.
6 Stereo speaker Produces sound for multimedia
files and system warning beeps.
1–2 Reference Guide
Page 7
Getting Started
Front and Right Side Components
Component Description
7 Security cable slot Allows an optional security cable to
8 Docking release button Releases the MEU from the
9 MultiBays (2) Each supports a CD or DVD drive,
(Continued)
be attached to the MEU.
computer by pressing the right side button.
Zip drive, second battery pack, or second hard drive.
Reference Guide 1–3
Page 8
Getting Started
Rear and left side components
Rear and Left Side Components
Component Function
1 Parallel connector Connects a parallel device.
2 Docking connector Connects to an optional docking
base.
3 Serial connector Connects a serial device. The
computer serial port is disabled when the computer is connected to the MEU.
4 External monitor connector Connects an external monitor or
overhead projector.
5 USB connector (2) Connects USB devices.
6 Keyboard connector Connects a full-size keyboard.
7 Mouse connector Connects an external pointing
1–4 Reference Guide
device.
Page 9
Getting Started
Rear and Left Side Components
Component Function
8 AC power connector Connects an external AC adapter.
9 Left acoustic port Enhances bass sound.
: Stereo speaker Produces sound for multimedia
(Continued)
files and system warning beeps.
Reference Guide 1–5
Page 10
Getting Started
Bottom components
Bottom Components
Component Function
1 Left MultiBay release latch Ejects a MultiBay device by sliding
the latch to the right.
2 Right MultiBay release latch Ejects a MultiBay device by sliding
the latch to the left.
3 Docking restraint recess Secures the computer/MEU
system in place when docked to an optional Compaq docking base.
4 Security selection switch Prevents the removal of the
computer from the MEU while the system (computer and MEU) is docked in a docking base.
1–6 Reference Guide
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Security Cable Slot
The security cable slot protects the system from theft. Use a security cable, purchased from a Compaq authorized reseller, and loop it around a secured object. Pull the lock through the cable loop and insert the cable into the slot on the MEU. If the cable has a key, use it to lock and unlock the cable.
Getting Started
Using the security cable slot
The security cable slot cannot be used with a Kensington lock
Reference Guide 1–7
unless the security selection switch is in the locked position.
Page 12
Getting Started
Security Selection Switch
The security selection switch on the bottom of the MEU prevents the removal of the computer from the MEU while the system (computer and MEU) is docked in an optional docking base.
To engage the lock:
1. Ensure that the computer and MEU are connected.
2. Slide the security selection switch to the locked position.
Using the security selection switch
3. Dock the computer and MEU in a docking base (refer to the installation guide that ships with the docking base for docking instructions).
To disengage the lock, eject the computer and MEU from the docking base. Slide the security selection switch to the unlocked position.
1–8 Reference Guide
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Packing Box Contents
Before you begin, ensure that you have removed everything from the packing box. In addition to this guide, you should have the following items in the packing box:
MEU with a diskette drive and an optical drive (CD or DVD)
in the MultiBays
MultiBay weight saver
Warranty and service information
Information and Updates
For additional information, refer to the Notebook Products Reference Library Guide CD, included with the computer, for the:
Getting Started
Å
Hardware Guide, which provides comprehensive information
on your computer.
Regulatory and Safety Notices guide, which provides
governmental agency and safety information on the use of this product.
Visit the Compaq Web site at
http://www.compaq.com
for product
news and software updates.
WARNING: Misuse of your personal computer or failure to establish a safe and comfortable workstation may result in discomfort or serious injury. Refer to your choosing a workspace and creating a safe and comfortable work environment.
Safety & Comfort
guide for more information on
Reference Guide 1–9
Page 14
Connecting and Disconnecting
Connecting the Computer
To connect the computer to the Mobile Expansion Unit:
1. Close the computer display.
2. Align the slots on the front of the computer with the computer tabs on the MEU expansion connector
and snap into place.
2
. Lower the computer onto the
1
2
the Computer
Connecting the computer to the Mobile Expansion Unit
Reference Guide 2–1
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Connecting and Disconnecting the Computer
Firmly press down on the rear of the computer to ensure the
computer and the MEU are connected.
3. Slide the display release latch computer
2
.
to the right and open the
1
Opening the computer display
2–2 Reference Guide
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Connecting and Disconnecting the Computer
Disconnecting the Computer
To disconnect the computer from the MEU:
1. Close the computer display.
2. Press the docking release button
to disconnect the
1
computer from the MEU.
3. Lift the back of the computer to remove it from the MEU
4. Pull the computer away from the MEU tabs
3
.
2
.
Disconnecting the computer from the Mobile Expansion Unit
Reference Guide 2–3
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Connecting and Disconnecting the Computer
Docking and Undocking to a Docking Base
Your computer must be attached to the MEU before the system (computer and Mobile Expansion Unit) can be docked to a docking base. Docking the system to the docking base provides a desktop workstation. Consult the docking base installation guide or your Compaq authorized dealer for more information about docking and undocking.
The computer and MEU cannot be docked to a docking base if an
optional, high-capacity, external battery pack is attached to the computer.
Turning Equipment On and Off
When the computer and MEU are connected, turn the system on and off using the power button on the computer.
If the computer and the MEU are docked to a docking base, follow the instructions in the docking base installation guide for turning equipment on and off.
If a second battery pack or a second hard drive is in the MEU MultiBay, turn off the computer before disconnecting it from the MEU.
2–4 Reference Guide
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Connecting and Disconnecting the Computer
Connecting the AC Adapter
WARNING: To reduce the risk of personal injury, electric shock, fire, or
Å
Å
damage to your equipment:
Do not disable the power cord grounding plug. The grounding
plug is an important safety feature. Plug the equipment into a grounded (earthed) electrical outlet
that is easily accessible at all times. Disconnect power from the equipment by unplugging the power
cord from the electrical outlet. Do not place anything on power cords or cables. Arrange them
so that no one can accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the
electrical outlet, grasp the cord by the plug.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to operate the computer and Mobile Expansion Unit with a voltage converter kit sold for appliances.
Reference Guide 2–5
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Connecting and Disconnecting the Computer
Use the AC adapter that ships with your computer. To connect the AC adapter:
1. Connect the AC adapter to the power connector on the left side of the MEU
1
.
2. Connect the power cord to the AC adapter
2
3. Plug the power cord into an electrical outlet
.
3
.
Connecting the AC Adapter
2–6 Reference Guide
Page 20
Connecting and Disconnecting the Computer
Connecting External Devices
To connect devices to the MEU:
1. Turn off power to the computer, MEU, and all devices.
2. Connect external devices to the connectors on the MEU rear panel and turn on power to all devices.
To complete the device connections, some manufacturers require
that you install software drivers. Refer to the documentation included with the device for details.
Operating External Devices
To ensure that devices connected to the MEU are activated, refer to the following guidelines:
When adding a device to or removing a device from the
MEU, turn off power to the computer, MEU, and applicable devices before connecting or disconnecting.
When the computer is connected to the MEU, ensure all
attached devices are turned on, then turn on power to the computer.
Reference Guide 2–7
Page 21
Using the Mobile Expansion Unit
Installing or Removing MultiBay Devices
The MultiBays support any combination of the following devices:
Diskette drive
CD drive
DVD drive
Zip drive
Battery pack
Hard drive
3
Ä
CAUTION: Static electricity can damage electronic components. Before beginning these procedures, make sure you are grounded (discharged of static electricity) by briefly touching a grounded, unpainted metal object or surface.
MultiBay devices can be inserted into an MEU MultiBay before connecting the computer to the MEU. However, MultiBay devices with writeable media, such as diskette drives, CD-RW, and Zip drives, can only be inserted into or removed from a MultiBay when the computer power is turned off.
To install a MultiBay device, slide the device into a MultiBay until it clicks into place.
To remove a MultiBay device, tilt up the front of the MEU, slide the appropriate release latch to eject the device and pull it from the MultiBay.
Reference Guide 3–1
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Using the Mobile Expansion Unit
For used battery pack recycling requirements, refer to the
Regulatory and Safety Notices guide contained on the Notebook Products Reference Library CD included with your computer.
WARNING: To reduce the risk of injury or damage to the battery
Å
pack, do not crush, puncture, or incinerate the battery pack or short the metal contacts. Do not attempt to open or service the battery pack.
Following MultiBay Guidelines
Before inserting or removing a MultiBay device, refer to the following guidlines for your operating system:
Microsoft Windows 95, Windows 98, Windows Me, or
Windows NT 4.0:
If the system (computer, MEU, and optional docking
base) is turned on with only one diskette drive or SuperDisk LS-120 drive installed in a MultiBay, only one additional diskette drive or SuperDisk LS-120 drive can be inserted into the other MultiBay while the system is turned on.
Turn off the system before inserting or removing a hard
drive to and from a MultiBay.
A SuperDisk LS-120 drive that has been inserted into a
MultiBay while the system is turned on cannot be used to format a SuperDisk LS-120 disk.
3–2 Reference Guide
Page 23
Using the Mobile Expansion Unit
Windows 95, Windows 98 or Windows Me operating system:
MultiBay devices cannot be inserted into or removed
from a MultiBay when the system is turned on unless appropriate Compaq drivers and utilities are installed. These drivers and utilities are available if you are running an operating system preinstalled by Compaq. If you are not running a preinstalled operating system, information on these drivers and utilities is available in the Compaq Operating Systems Installation white paper on the Compaq Web site at
http://www.compaq.com
Windows NT 4.0 operating system:
An optical drive (CD or DVD) cannot be replaced with a
diskette drive or SuperDisk LS-120 drive while the system is turned on.
Turn off the system before inserting or removing a Zip
drive into or from a MultiBay.
Replacing a SuperDisk LS-120, Zip, or diskette drive
with an optical drive while the system is turned on results in diminished system performance.
A CD-RW drive can be inserted into a MultiBay while
the system is turned on. However, the system must be restarted to enable the write capability.
MultiBay devices in the left MultiBay should not be
replaced while the system is turned on. Replacing the left MultiBay device while the system is turned on results in the drive letter reassignment for the right MultiBay device.
A diskette or SuperDisk LS-120 drive cannot be removed
from a MultiBay and replaced by an optical drive while the system is turned on unless a SuperDisk LS-120, Zip, or diskette drive is already installed in the other MultiBay.
Reference Guide 3–3
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Using the Mobile Expansion Unit
If the computer is attached to the MEU and an optional
docking base is not being used, the following guidelines apply for all operating systems:
Operating the system with an optical drive or hard drive
in one MultiBay and a SuperDisk LS-120, Zip, or diskette drive in the other MultiBay results in diminished system performance.
If you are operating the system with an optical drive in
each MultiBay or an optical drive in one MultiBay and a hard drive in the other MultiBay, you cannot replace the optical drive or the hard drive with a SuperDisk LS-120, Zip, or diskette drive while the system is turned on.
Using an Optical Drive
To place a CD disc into an optical drive (CD or DVD), follow these steps:
1. Press the media tray release button on the drive to open the tray.
2. Gently pull the tray until it is fully extended.
3. Place a CD disc on the tray, label side up.
4. Push the media tray back into the drive to close the tray. The optical drive clicks when it is fully closed.
Ejecting a CD Manually
If you are unable to eject a CD disc from an optical drive by pressing the release button or by using your CD software, refer to the following instructions to manually eject the CD disc.
Certain applications or operating system software may disable the
eject button to prevent accidental damage to the disc. If the eject button is disabled by the application software, it will not operate.
3–4 Reference Guide
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Ä
Using the Mobile Expansion Unit
CAUTION: Before beginning this procedure, turn off the power to your equipment and remove the battery pack.
To eject a CD disc manually:
1. Insert a straightened paper clip into the manual eject hole and push firmly.
Manually ejecting a CD disc
2. When the eject mechanism is released, slowly pull the media tray out from the drive until it is fully extended, then remove the CD disc.
Reference Guide 3–5
Page 26
Using the Mobile Expansion Unit
Using the Stereo Speakers
In addition to the computer speakers, the MEU comes with dual stereo speakers and acoustic ports. When the computer is attached to the MEU, the system audio is played through the MEU speakers.
If the computer and MEU are docked to a docking base that is connected to external speakers, the MEU stereo speakers are bypassed and the audio is played through the external speakers.
Volume is adjusted by pressing the computer keyboard. Volume can also be adjusted using the volume control buttons on the front of the computer.
Fn+F5
hot keys on the
3–6 Reference Guide
Page 27
Troubleshooting
Using the World Wide Web
Support services are available on the Internet through the Compaq Support Forum. You can either browse the postings as a guest, or register as a user and submit your own questions. Compaq responds to questions within one business day.
To access the Compaq Support Forum, go to the Compaq Web site at
Preparing to Call Technical Support
http://www.compaq.com
.
A
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. To receive the fastest possible solution when you call, run Compaq Diagnostics. Refer to your computer documentation for information on running Compaq Diagnostics. Have the following information available when you call:
The computer
Serial number
Purchase date on invoice
Conditions under which the problem occurred
Error messages that have occurred
Hardware configuration
Hardware and software you are using
Type of printer connected
Reference Guide A–1
Page 28
Troubleshooting
Printed information from Compaq Diagnostics or a list of the
devices and error messages received
Configuration settings, including contents of the system files
The following tables list possible problems, the possible cause of each problem, and the recommended solutions:
Connection Problems and Solutions
Problem Possible Cause Solution
The computer is not properly connected to the MEU.
The computer is not properly seated on the expansion connector posts.
Ensure the computer is properly connected to the expansion connector tabs.
Disconnection Problems and Solutions
Problem Possible Cause Solution
The computer will not disconnect.
The connectors may be jammed.
The security selection switch may be in the locked position.
Apply additional pressure when lifting the computer from the MEU.
Slide the security selection switch to the unlocked position. See the “Security Selection Switch” section in Chapter 1 for more information.
A–2 Reference Guide
Page 29
External Device Connection Problems and Solutions
Problem Possible Cause Solution
Troubleshooting
A new device is not recognized as part of the computer system.
The signal cable or power cord of the new device is loose or disconnected.
More than one optional device has the same interrupt request (IRQ) setting.
The device may have been inserted while power was on.
Ensure that all
cables are properly and securely connected.
Ensure that all
power cords are properly and securely plugged into an electrical outlet.
Correct the IRQ settings for optional devices that are conflicting.
Turn the computer Off, then insert the new device. Turn on external devices with power switches. Restart the system.
Reference Guide A–3
Page 30
Troubleshooting
Optical Drive Problems and Solutions
Problem Possible Cause Solution
The system cannot read the optical disc.
The system cannot eject the optical disc.
The optical disc (CD or DVD) is not properly seated in the drive.
The optical disc has been loaded upside down.
The optical disc may be dirty or scratched.
Optical disc is not properly loaded in the drive.
Eject the disc, press down on the disc firmly to correctly set in the drive, then reload.
Eject the disc, turn it over, then reload.
Load another disc.
Turn off the computer and insert a straightened paper clip into the manual eject hole and press firmly. Slowly pull the tray out from the drive until the tray is fully extended, then remove the disc.
(See the “Ejecting a CD Manually,” section in Chapter 3 for detailed instructions.)
A–4 Reference Guide
There is no power to the Mobile Expansion Unit.
Use the preceding procedure to manually eject the optical disc.
(See the “Ejecting a CD Manually,” section in Chapter 3 for detailed instructions.)
Page 31
Specifications
This product is a Class B digital device, pursuant to Part 15 of the FCC Rules. For more Class B information, refer to the Regulatory
and Safety Notices guide on the Notebook Products Reference Library CD included with your computer.
Regulatory Agency Series Numbers
Regulatory agencies worldwide use agency series numbers for product identification. Each approved product displays the assigned agency series number. To ensure continued safe and reliable operation, use the computer only with the products listed below:
B
Agency Series Numbers
Product Agency Series Number
Computer PP2070
Battery Pack
Primary battery pack Optional external battery pack MultiBay battery pack in Mobile
Expansion Unit
AC Adapter PPP005D, PPP005L, and PPP005N
Mobile Expansion Unit PP2075
Automobile Adapter 401043
Reference Guide B–1
PP2071A PP2051A and PP2051B PP1001C
Page 32
Specifications
Agency Series Numbers
Product Agency Series Number
Aircraft Adapter 386504
Modem J07M040.00
Network Interface Card (NIC) U98M010 and U98M008
(Continued)
This product is designed for IT power systems in Norway with
Mobile Expansion Unit
Dimensions
phase-to-phase voltage not exceeding 240 VRMs.
Height 0.8 in./20.6 mm
Depth 9.25 in./235 mm
Width 11.81 in./300 mm
Weight 2.6 lb./1.2 kg
Rated Input Voltage 100-120/220-240 VAC
Rated Input Frequency 50-60 Hz
Rated Input Current 2.7 A
B–2 Reference Guide
Page 33
Index
A
AC adapter, connecting 2–5 AC power
connector
2–6
cord
acoustic port
1–5, 2–6
1–2, 1–5
B
bottom components 1–6
C
cautions
1–2
3–5
2–3
3–1
2–2
3–4
2–1
2–7
2–5
A–2
CD removal
electrical safety CD, manually ejecting components computer
disconnecting
display, opening
1–2, 2–1
tabs connecting external devices connecting the AC adapter connecting the computer connection troubleshooting
D
disconnection troubleshooting
A–2
docking
connector
release button
restraint recess
to a docking base
1–4
1–3, 2–3
1–6
2–4
E
ejecting a CD manually 3–4 equipment
2–4
2–7
2–4
2–7
1–2
1–4
turning off
turning on expansion connector external devices
connecting
operating external monitor connector
F
front components 1–2
H
headphone jack 1–2
I
installing MultiBay devices 3–1
K
keyboard connector 1–4
L
left side components 1–4
M
microphone jack 1–2 mouse connector MultiBay
devices, installing
guidelines
release latch
1–3
3–2
1–6
1–4
3–1
Reference Guide 1–1
Page 34
Index
O
operating external devices 2–7 optical drive
3–4
P
parallel connector 1–4
R
rear components 1–4 regulatory agency series numbers
B–1
right side components
1–2
S
security cable slot 1–3, 1–7 security selection switch
A–2 serial connector speaker jack specifications stereo speakers
1–4
1–2
B–1
1–2, 1–5, 3–6
1–6, 1–8
T
tabs 1–2 troubleshooting
A–1
U
undocking 2–4 universal serial bus (USB)
connector
W
warnings
battery pack safety computer misuse electrical safety
1–4
2–5
3–2
1–9
,
1–2 Reference Guide
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