Compaq DX4-100, DX4-75, DX2-50, DX2-40 User Manual

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Notice

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MAINTENANCE AND SERVICE GUIDE COMPAQ CONTURA 400 FAMILY OF PERSONAL COMPUTERS

Second Edition (June 1995) First Edition (September 1994) Part Number 147951-002

Preface

This Maintenance and Service Guide is used for reference when servicing the Compaq Contura 400 Family of Personal Computers.

Compaq Computer Corporation reserves the right to make changes to the Compaq Contura 400 Family of Personal Computers without notice.

Symbols

The following words and symbols mark special messages throughout this guide:

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> WARNING <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>><<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> CAUTION <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of data.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>><<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

IMPORTANT: Text set off in this manner presents clarifying information or

specific instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or

interesting points of information.

Technician Notes

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> CAUTION <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed circuit board. Improper repairs can create a safety hazard. Any indications of component replacement or printed circuit board modifications may void any warranty.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>><<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

Locating Additional Information

The following documentation is available:

o Compaq Contura 400 Family Documentation:

- QUICK SETUP

- BEYOND SETUP

- ONLINE USER'S GUIDE

o Compaq Service Quick Reference Guide

o Service Training Guides

o Compaq Service Advisories and Bulletins

o Compaq QuickFind

Chapter 1. Illustrated Parts Catalog

Introduction

Chapter 1.1 Illustrated Parts Breakdown

The computer combines a display assembly and system unit module. The display and system unit module are joined together by clutches on either side secured by screws in the chassis and display enclosure allowing it to open and close. The system unit module is secured to the CPU base by screw locks in the rear and screws in the bottom of the system unit enclosure. The display assembly is secured by screws installed in the front bezel of the display enclosure.

This chapter provides a description of the system unit module, display assembly, docking base, and monitor support cover. It includes a complete parts breakdown.

Chapter 1.2 Serial Number

The computer serial numbers should be provided to Compaq whenever requesting information or ordering spare parts. The serial number is located on the bottom of the computer.

The serial number on the Docking Base is located on the rear of the base.

Chapter 1.3 System Unit Module Overview

The system unit module (Figure 1-4) contains the following upgradable components:

o Hard drive

o Memory expansion board

o Processor upgrade (Contura 400 only)

A complete list of replaceable parts is included in Table 1-1. Major components include:

o Battery pack and compartment components

o Keyboard assembly

o Integrated trackball assembly

o Diskette drive

o System board

o PC Card (PCMCIA) ejector rails and components

The hard drive, memory expansion board, and battery pack are accessed from the bottom of the computer. To service the remaining system unit module components, the keyboard assembly must be removed. Most major components connect directly to the system board by connectors. The only cables in this unit are the display assembly cable, the display ground cable, and diskette drive cable.

Compaq Contura Models

Table 1-1 lists the Compaq Contura 400 Family of Personal Computer Models and standard features.

Table 1-1. Compaq Contura 400 Family of Personal Computer Models =========================================================================== Model Processor Hard Drive Memory Display =========================================================================== Contura 400 486 DX2/40 MHz 170 MB 4 MB 9.5 in Monochrome

Contura 400 486 DX2/40 MHz 250 MB 4 MB 9.5 in Monochrome

Contura 400C 486 DX2/40 MHz 250 MB 4 MB 9.5 in Color STN

Contura 400CX 486 DX2/40 MHz 250 MB 4 MB 8.4 in. Color TFT

Contura 410 486 DX2/50 MHz 250 MB 4 MB 9.5 in Monochrome

Contura 410C 486 DX2/50 MHz 250 MB 4 MB 9.5 in Color STN

Contura 410C 486 DX2/50 MHz 350 MB 4 MB 9.5 in Color STN

Contura 410CX 486 DX2/50 MHz 350 MB 4 MB 8.4 in. Color TFT

Contura 420C 486 DX4/75 MHz 350 MB 4 MB 10.4 in. Color STN

Contura 420C 486 DX4/75 MHz 420 MB 8 MB 10.4 in. Color STN

Contura 420CX 486 DX4/75 MHz 420 MB 8 MB 10.4 in. Color TFT

Contura 430C 486 DX4/100 MHz 420 MB 8 MB 10.4 in. Color STN

Contura 430C 486 DX4/100 MHz 720 MB 8 MB 10.4 in. Color STN

Contura 430CX 486 DX4/100 MHz 720 MB 8 MB 10.4 in. Color TFT

--------------------------------------------------------------------------Note: Processor, hard drive and memory upgrades are available for most

models

===========================================================================

Models 400 and 410

This section provides a description of the system unit module components for Models 400 and 410. These components are accessed from the bottom of the computer:

o Hard drive -- The hard drive is easily replaced or upgraded from the

bottom of the computer. Remove two screws from the hard drive compartment cover to access the hard drive. The hard drive mounts to the system chassis with a hard drive bracket and connects directly to the system board with no intervening cables. The hard drive bracket attaches to the hard drive with four screws.

o Memory expansion -- System memory can be upgraded with optional memory

expansion boards. An expansion board is added or replaced from the bottom of the computer through the memory compartment cover. The memory expansion board connects directly to the system board with two connectors.

o Battery pack -- The Nickel Metal Hydride battery pack is accessed

through the battery compartment.

To access the remaining system unit components, open the computer and remove the keyboard assembly. These components include the following:

o Integrated trackball assembly -- The mechanical trackball is centrally

located at the bottom of the keyboard assembly. The assembly consists of the trackball, retaining ring, and connector. The trackball assembly connects directly to the system board and is secured by one screw. It cannot be replaced with the optical trackball used in the Models 420 and

430. The mechanical trackball and optical trackball are not interchangeable.

o System board -- The system board is mounted directly to the system

chassis. All removable components connected to the system board, except for the PC Card rails, must be removed prior to removing the system board. The system board is unique and cannot be replaced by the one used in the Models 420 and 430.

o Processor upgrade -- Systems that come with the DX2/40 MHz processor can

be upgraded to the DX2/50 MHz processor. Place the upgrade processor into the two connectors on the system board (Refer to "Removal and Replacement Procedures, Section 3.11). Once installed, the processor overrides control of the system board processor. The system board processor is not removable.

o Real-Time Clock Battery -- This battery is located directly behind the

Trackball.

o PC Card rails -- The PC Card rails are replaceable and are secured by

two screws from the bottom of the system board and a clip on top of the rails. The rails are not interchangeable with those used in Models 420 and 430. The clip is common between all models. The header attaches directly to the system board and cannot be removed. The top and bottom

PC Card ejection levers are replaceable, but are not interchangeable with those used in the Models 420 and 430.

o Diskette drive -- The diskette drive attaches to the system board by a

bracket and three screws. It is connected by a diskette drive cable and LIF connector. The bracket attaches to the drive with four screws. The drive is protected by an insulator between the system board and the drive.

Models 420 and 430

This section provides a description of the system unit module components for Models 420 and 430. These components are accessed from the bottom of the computer:

o Hard drive -- The hard drive is easily replaced or upgraded from the

o Memory expansion -- System memory can be upgraded with optional memory

o Battery pack -- The Nickel Metal Hydride battery pack is accessed

through the battery compartment.

To access the remaining system unit components, open the computer and remove the keyboard assembly. These components include the following:

o Integrated trackball assembly -- This optical trackball is centrally

located at the bottom of the keyboard assembly. The assembly consists of the trackball, retaining ring, and connector. The trackball assembly connects directly to the system board and is secured by two screws. It cannot be replaced with the mechanical trackball used in the Compaq Models 400 and 410. The optical trackball and mechanical trackball are not interchangeable among computer models.

o System board -- The system board is mounted directly to the system

o Processor upgrade -- Models 420 and 430 are equipped with either a

DX4/75 MHz or a DX4/100 MHz processor on the system board. There are no upgrade provisions for these models.

o Real-Time Clock Battery -- This battery is located in the left rear area

of the system board.

o PC Card rails -- The PC Card rails are replaceable and are secured by

o Diskette drive -- The diskette drive attaches to the system board by a

Chapter 1.4 Display Assembly Overview

Display Assembly Description

This section provides a description of the display assembly and components.

All display assemblies (Figure 1-5 and Figure 1-6) include the following replaceable parts:

o Bezel

o Enclosure latches

o Inverter board

o Liquid crystal display (LCD) panel

o Shield

o Enclosure

o Display cable and display ground cable

To replace the display assembly, the assembly must be removed from the system unit module. This is done by removing the keyboard assembly, disconnecting the display cable and display ground cable from the system unit module, removing the tilt feet and handle brackets, removing the rear clutch screws, and lifting off the display assembly.

To service display components, do not remove the display assembly from the system unit module (unless the display enclosure or clutch replacement is required). Access display components (inverter board or latches) by removing the bezel secured with four screws on the front of the display.

The display cable is a prefolded, flex cable that connects to the display inverter board with a low insertion force (LIF) connector. The other end of the display cable is exposed at the bottom of the display enclosure and connects to the system board with a zero insertion force (ZIF) slide connector.

The display ground cable connects to the display shield on one end, and the other end clips to a LIF-type spring clip located above the serial port between the system board and system chassis.

The display inverter board is aligned to the right of the display enclosure with pins. One end connects to the display cable; the other end connects to the backlight cable of the LCD panel.

Chapter 1.5 Docking Base

The docking base includes the following replaceable parts:

o Battery door

o Feet

o Handle

Chapter 1.6 Monitor Support Cover

The monitor support cover is used with the docking base. The foot on the monitor support cover is the only replaceable part.

Chapter 1.7 System Unit Module Parts

Table 1-2. System Unit Module -- Models 400 and 410 ===========================================================================

Spare Part

Description Number Notes

===========================================================================

1. Base enclosure 147856-001 Includes: a. PC Card eject levers, pin, door,

and spring b. battery latch button and spring c. handle bracket, screws and

washers d. battery shield, insulator e. tilt foot and screws f. warning label * g. anti-skid pads * h. memory door *

---------------------------------------------------------------------------

2. System board Include PC Card ejector rails, hard

- 486 DX2/40 MHz 147944-001 drive insulators, and gasket.

- 486 DX2/50 MHz 147621-001

---------------------------------------------------------------------------

3. Diskette drive bracket 147857-001

---------------------------------------------------------------------------

4. Diskette drive 147963-001

---------------------------------------------------------------------------

5. Processor upgrade 486 DX2/50 MHz 169644-001

---------------------------------------------------------------------------

6. Real-time clock battery 117099-001

---------------------------------------------------------------------------

7. Mechanical Trackball 147876-001

---------------------------------------------------------------------------

8. PC Card ejection Includes the following and screws *. assembly 147871-001 a. rails

b. clip c. screws *

---------------------------------------------------------------------------

9. Chassis 147865-001

---------------------------------------------------------------------------

10. Clutches 147858-002 Includes: a. left b. right

---------------------------------------------------------------------------

11. Hard drive *

- 350 MB 189111-001 Does not include hard drive bracket.

- 250 MB 199233-001

- 170 MB 169685-001

---------------------------------------------------------------------------

12. Hard drive

bracket * 147872-001

---------------------------------------------------------------------------

13. Memory expansion

board *

- 4 MB 147654-001

- 8 MB 147656-001

- 16 MB 147658-001

- 24 MB 189261-001

---------------------------------------------------------------------------

14. NiMH battery

pack * 190626-001

---------------------------------------------------------------------------

15. Screws kit * 147885-001

---------------------------------------------------------------------------

* Not Shown ===========================================================================

Table 1-3. System Unit Module -- Models 420 and 430 ===========================================================================

Spare Part Description Number Notes ===========================================================================

1. Base enclosure 189239-001 Includes: a. PC Card eject levers, pin, door,

and spring b. battery latch button and spring c. handle bracket, screws and

washers d. battery shield, insulator e. tilt foot and screws f. warning label * g. anti-skid pads * h. memory door *

---------------------------------------------------------------------------

2. System board Includes PC Card ejector rails,

- 486 DX4/75 MHz 189115-001 hard drive insulators, and gasket 4MB

- 486 DX4/75 MHz 189116-001 8MB

- 486 DX4/100 MHz 189134-001 8MB

---------------------------------------------------------------------------

3. Diskette drive bracket 189240-001

---------------------------------------------------------------------------

4. Diskette drive 147963-001

---------------------------------------------------------------------------

5. Real-time clock battery 117099-001

---------------------------------------------------------------------------

6. Optical Trackball assembly 189197-001

---------------------------------------------------------------------------

7. PC Card ejection Includes the following and screws *. assembly 189242-001 a. rails

b. clip c. screws *

---------------------------------------------------------------------------

8. Chassis 189241-001

---------------------------------------------------------------------------

9. Clutches 147858-001 Includes:

a. left b. right

---------------------------------------------------------------------------

10. Hard drive * Does not include hard drive bracket.

- 720 MB 189156-001

- 540 MB 189132-001

- 420 MB 189112-001

- 350 MB 189111-001

---------------------------------------------------------------------------

11. Hard drive bracket * 147872-001

---------------------------------------------------------------------------

12. Memory expansion board *

- 4 MB 147654-001

- 8 MB 147656-001

- 16 MB 147658-001

- 24 MB 189261-001

---------------------------------------------------------------------------

13. NiMH battery pack * 190626-001

---------------------------------------------------------------------------

14. Screws kit * 147885-001

---------------------------------------------------------------------------

* Not Shown ===========================================================================

Chapter 1.8 Monochrome Display Assembly Parts

Table 1-4. Monochrome Display Assembly -- Models 400 and 410 =========================================================================== Description Spare Part Number Notes ===========================================================================

1. Display bezel 147882-001

2. Backlight inverter

board 147622-001

3. Display panel 147877-001 Includes labels and shield

4. Display cables 147884-001 Includes:

a. display cable b. display ground cable

5. Display clutch 147858-001 Includes screws for handle

(left and right) bracket, washer, tilt feet

6. Display enclosure 147880-001 Includes enclosure, latch,

kit spring, and logo

7. Screw kit * 147885-001

---------------------------------------------------------------------------

* Not Shown ===========================================================================

Chapter 1.9 Color STN (9.5 inch) Display Assembly Parts

Table 1-5. CSTN (9.5 inch) Display Assembly -- Models 400 and 410 =========================================================================== Description Spare Part Number Notes ===========================================================================

1. Display bezel 147883-001

2. Backlight inverter

board 147624-001

3. Display panel 147878-001 Includes labels and shield

4. Display cables 147884-001 Includes:

a. display cable b. display ground cable

5. Display clutch 147858-001 Includes screws for handle

(left and right) bracket, washer, tilt feet

6. Display enclosure 147881-001 Includes enclosure, latch,

kit spring, and logo

7. Screw kit * 147885-001

---------------------------------------------------------------------------

* Not Shown

===========================================================================

Chapter 1.10 Color STN (10.4 inch) Display Assembly Parts

Table 1-6. CSTN (10.4 inch) Display Assembly -- Models 420 and 430 ===========================================================================

Spare Part Description Number Notes ===========================================================================

1. Display bezel 189246-001

2. Backlight inverter

board 189135-001

3. Display panel 189113-001 Includes labels and shield

4. Display cables 189247-001 Includes:

a. display cable b. display ground cable c. XOVER board

5. Display clutch Includes screws for handle

(left and right) 147858-001 bracket, washer, tilt feet

6. Display enclosure Includes enclosure, latch,

kit 189245-001 spring, logo and pad for

Sharp CSTN

7. Screw kit * 147885-001

--------------------------------------------------------------------------* Not Shown ===========================================================================

Chapter 1.11 Color TFT (8.4 inch) Display Assembly Parts

Table 1-7. CTFT (8.4 inch) Display Assembly -- Models 400 and 410 ===========================================================================

Spare Part Description Number Notes ===========================================================================

1. Display bezel 147869-001

2. Backlight inverter

board 147624-001

3. Display panel 147879-001 Includes labels and shield

4. Display cables 147884-001 Includes:

a. display cable b. display ground cable

5. Display clutch Includes screws for handle

(left and right) 147858-001 bracket, washer, tilt feet

6. Display enclosure Includes enclosure, latch,

kit 147881-001 spring, and logo

7. Screw kit * 147885-001

--------------------------------------------------------------------------* Not Shown ===========================================================================

Chapter 1.12 Color TFT (10.4 inch) Display Assembly Parts

Table 1-8. CTFT (10.4 inch) Display Assembly -- Models 420 and 430 ===========================================================================

Spare Part Description Number Notes ===========================================================================

1. Display bezel 189244-001

2. Backlight inverter

board 189136-001

3. Display panel 189114-001 Includes labels and shield

4. Display cables 189247-001 Includes:

a. display cable b. display ground cable

5. Display clutch Includes screws for handle

(left and right) 147858-001 bracket, washer, tilt feet

6. Display enclosure Includes enclosure, latch,

kit 189243-001 spring, and logo.

7. Screw kit * 147885-001

--------------------------------------------------------------------------* Not Shown ===========================================================================

Chapter 1.13 Keyboards

Table 1-9. Contura Notebook Keyboards =========================================================================== Description Spare Part Number

===========================================================================

1. CPU Cover Includes: 147860-001 a. PC Card door b. spring * c. indicator panel d. light deflector

2. U.S. 147875-001

3. U.K. 147875-003 *

4. German 147875-004 *

5. French 147875-005 *

6. Italian 147875-006 *

7. Spanish 147875-007 *

8. Danish 147875-008 *

9. Norwegian 147875-009 *

10. Swedish/Finnish 147875-010 *

11. Swiss 147875-011 *

12. French Canadian 147875-012 *

13. Portuguese 147875-013 *

14. Latin American 147875-016 *

15. Belgian 147875-018 *

16. Japanese 147875-019 *

17. Korean 147875-033 *

18. Brazilian 147875-035 *

--------------------------------------------------------------------------* Not Shown ===========================================================================

Table 1-10. Contura Enhanced Keyboards =========================================================================== Description Spare Part Number ===========================================================================

1. Enhanced II Keyboard - Domestic 140536-101

2. Enhanced III Keyboard - U.K. 140536-103

3. Enhanced III Keyboard - German 140536-104 *

4. Enhanced III Keyboard - French 140536-105 *

5. Enhanced III Keyboard - Italian 140536-106 *

6. Enhanced III Keyboard - Spanish 140536-107 *

7. Enhanced III Keyboard - Danish 140536-108 *

8. Enhanced III Keyboard - Norwegian 140536-109 *

9. Enhanced III Keyboard - Swedish/Finnish 140536-110 *

10. Enhanced III Keyboard - Swiss 140536-111 *

11. Enhanced III Keyboard - French Canadian 140536-112 *

12. Enhanced III Keyboard - Portuguese 140536-113 *

)

13. Enhanced III Keyboard - Turkish 140536-114 *

14. Enhanced III Keyboard - Greek 140536-115 *

15. Enhanced III Keyboard - Latin American 140536-116 *

16. Enhanced III Keyboard - Arabic 140536-117 *

17. Enhanced III Keyboard - Belgian 140536-118 *

18. Enhanced III Keyboard - Japanese 140536-119 *

19. Enhanced III Keyboard - BHCSY ** 140536-120 *

20. Enhanced III Keyboard - Hungarian 140536-121 *

21. Enhanced III Keyboard - Polish 140536-122 *

22. Enhanced III Keyboard - Slovakian 140536-123 *

23. Enhanced III Keyboard - Russian 140536-124 *

24. Enhanced III Keyboard - Czech 140536-129 *

25. Enhanced III Keyboard - Thai 140536-130 *

26. Enhanced III Keyboard - Beijing 140536-132 *

27. Enhanced III Keyboard - Segul 140536-133 *

28. Enhanced III Keyboard - Taipei 140536-134 *

29. Enhanced III Keyboard - Brazil 140536-135 *

--------------------------------------------------------------------------* Not Shown

** Bosnia-Herzegovina, Croatia, Slovenia, and Yugoslavia ===========================================================================

Chapter 1.14 Cables (Models 400 and 410

Table 1-11. Cables for Models 400 and 410

)

=========================================================================== Description Spare Part Number ===========================================================================

1. Display cables 147884-001

a. CSTN (9.5 in) Models 400 and 410 b. MSTN (9.5 in) (Model 400 only) c. CTFT (8.4 in) Models 400 and 410 d. Ground cable for Models 400 and 410

---------------------------------------------------------------------------

2. Diskette cable 147866-001

===========================================================================

Chapter 1.15 Cables (Models 420 and 430

Table 1-12. Cables for Models 420 and 430 =========================================================================== Description Spare Part Number ===========================================================================

1. Display cables 189247-001

a. CTFT (10.4 in) Models 420 and 430 b. CSTN (10.4 in) Models 420 and 430 c. XOVER board for CSTN (10.4 in) only d. Ground cable for Models 420 and 430

---------------------------------------------------------------------------

2. Diskette cable 147866-001

===========================================================================

Chapter 1.16 Ac Adapter and Power Cord

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