Compaq Armada 1700, Armada SB, 1750 - Armada - PII 333 MHz, Armada 1700 Series, Armada SB Series Reference Manual

Notice

The information in this guide is subject to change without notice.

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR
TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED
HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF
THIS MATERIAL.

This guide contains information protected by copyright. No part of this
guide may be photocopied or reproduced in any form without prior
written consent from Compaq Computer Corporation.

© 1998 Compaq Computer Corporation.
All rights reserved. Printed in Singapore.

C

OMPAQ

, A

RMADA

, and LTE are registered in the U.S. Patent and

Trademark Office.
Microsoft, MS-DOS, and Windows, are trademarks or registered

trademarks of Microsoft Corporation.
Software described herein is furnished under a license agreement or

nondisclosure agreement. The software may be used or copied only in
accordance with the terms of the agreement.

Product names mentioned herein may be trademarks and/or registered
trademarks of their respective companies.

EFERENCE GUIDE

R

Second Edition August 1998
First Edition June 1998
Part Number 316216-002

Compaq Computer Corporation

ONTENTS

C

prefaee

U

SING THIS GUIDE

chapter 1

G

ETTING STARTED

Unpacking the Computer .................................................................1-1

Setting Up the Computer..................................................................1-2

Charging the Battery Pack for the First Time .............................1-2

Connecting the Power Cord.........................................................1-3

Opening the Computer.................................................................1-4

Adjusting the Keyboard...............................................................1-4

Turning On the Computer............................................................1-5

Setting Up the Software ...................................................................1-5

Operating the Computer During Setup........................................1-6

Choosing a Language...................................................................1-6

Removing the Operating System.................................................1-7

Restoring Your Operating System and

Software Preinstalled by Compaq ...............................................1-7

Completing Setup.............................................................................1-8

Registering the Computer............................................................1-8

Locating Online Resources..........................................................1-8

chapter 2

T

AKING

A L

OOK AT THE COMPUTER

Front Components............................................................................2-1

Left Side Components......................................................................2-3

Right Side Components....................................................................2-4

Rear Components.............................................................................2-5

Bottom Components.........................................................................2-6

Status Indicator Lights .....................................................................2-7

Contents v

chapter 3

U

SING THE KEYBOARD AND TOUCHPAD

Keyboard Components .................................................................... 3-1

Special Keys..................................................................................... 3-3

Using Hotkeys.................................................................................. 3-5

Embedded Numeric Keypad............................................................3-7

User Programmable Keys................................................................ 3-8

Assigning the User-Programmable Keys....................................3-9

Unassigning the User-Programmable Keys.............................. 3-10

Adding Schemes........................................................................ 3-10

Removing Schemes................................................................... 3-11

Showing the Key Assignments in the System Tray..................3-11

Using the Touchpad....................................................................... 3-12

Customizing the Touchpad Controls......................................... 3-13

Cleaning the Touchpad.............................................................. 3-13

chapter 4

U

SING BATTERY PACKS

Learning About Batteries.................................................................4-1

Using a New Battery Pack...............................................................4-2

Charging Battery Packs ................................................................... 4-2

Using the Battery Gauge..................................................................4-3

Ensuring Battery Gauge Accuracy ..................................................4-4

Identifying a Low Battery Condition .............................................. 4-4

Resolving a Low Battery Condition by

Connecting the Power Cord ....................................................... 4-5

Resolving a Low-Battery Condition with a

Charged Battery Pack.................................................................. 4-5

Resolving a Low Battery Condition When

No Power Source Is Available ....................................................4-5

Inserting and Removing Battery Packs ........................................... 4-6

Removing the Battery Pack from the Battery Bay......................4-6

Inserting the Battery Pack into the Battery Bay..........................4-7

vi Contents

Storing Battery Packs.......................................................................4-7

Maximizing Battery Pack Life.........................................................4-8

Recycling Used Battery Packs.........................................................4-9

System Beeps ...................................................................................4-9

Beeps with a Blinking Battery Charge Light ..............................4-9

Beeps with a Blinking Power/Suspend Light............................4-10

Turning Beeps On or Off...........................................................4-10

chapter 5

C

OMPUTER POWER AND POWER MANAGEMENT

Leaving On the Computer................................................................5-1

Turning Off the Computer ...............................................................5-1

Restarting the Computer ..................................................................5-2

Disconnecting the Computer from External Power........................5-3

Managing Power ..............................................................................5-3

Using Power Properties....................................................................5-5

Setting the Battery Conservation Level...........................................5-5

Using Advanced Power Management..............................................5-6

Using ACPI Power Control..............................................................5-6

Using Hibernation............................................................................5-7

Enabling Hibernation...................................................................5-7

Initiating Hibernation...................................................................5-7

Exiting Hibernation......................................................................5-8

Disabling Hibernation..................................................................5-8

Using Suspend..................................................................................5-8

Identifying a Suspend Condition...............................................5-10

Initiating Suspend......................................................................5-10

Exiting Suspend.........................................................................5-10

Using Timeouts ..............................................................................5-11

Setting Component Timeouts....................................................5-11

Setting the Screen Saver............................................................5-12

Contents vii

chapter 6

W

ORKING WITH REMOVABLE DRIVES AND DEVICE BAYS

Bay Configuration............................................................................ 6-1

Caring for Removable Drives.......................................................... 6-2

Using the Diskette Drive.................................................................. 6-3

Selecting Diskettes ......................................................................6-3

Inserting a Diskette......................................................................6-3

Removing a Diskette ...................................................................6-3

Using the CD-ROM Drive............................................................... 6-4

Inserting a Compact Disc into the CD-ROM Drive....................6-4

Removing a Compact Disc from the CD-ROM Drive................6-4

Manually Ejecting a Compact Disc............................................. 6-5

Using the DVD-Rom Drive......................................................... 6-5

MultiBay Devices ............................................................................6-6

Inserting Devices into the MultiBay ...........................................6-6

Removing Devices from the MultiBay .......................................6-7

chapter 7

U

SING THE INTERNAL MODEM

Modem Overview ............................................................................7-1

Connecting the Modem.................................................................... 7-2

Understanding How the Modem Works..........................................7-2

Changing the Country Selection ................................................. 7-3

Software Overview ..........................................................................7-4

Modem Defaults............................................................................... 7-5

Understanding Result Codes............................................................ 7-5

Modem Compatibility......................................................................7-9

Command Set .............................................................................. 7-9

Data Communications................................................................. 7-9

Facsimile Communications......................................................... 7-9

Data Compression ....................................................................... 7-9

Error Control ............................................................................... 7-9

viii Contents

Using AT Commands to Control the Modem................................ 7-10

Guidelines for Using AT Commands.............................................7-11

Using the Attention Code ..........................................................7-11

Entering a Command.................................................................7-11

Editing a Command...................................................................7-11

Executing a Command...............................................................7-11

Interpreting a Missing Parameter...............................................7-12

Entering an Escape Code Sequence...........................................7-12

Repeating a Command...............................................................7-12

Dial Modifiers ................................................................................7-15

S Register Default Values..............................................................7-15

Modifying an S Register............................................................7-16

Reading an S Register................................................................7-16

Audio Response Codes ..................................................................7-17

Uninstalling the Modem.................................................................7-18

chapter 8

C

ONNECTING EXTERNAL DEVICES

Connecting an External Enhanced Keyboard..................................8-1

Connecting an External Monitor......................................................8-1

Connecting a Mouse or Other External Pointing Device ................8-2

Connecting a Serial Printer ..............................................................8-2

Connecting a Parallel Printer ...........................................................8-2

Docking the Computer to the Convenience Base...........................8-3

Undocking the Computer from the Convenience Base ...................8-4

Connecting Infrared Equipment.......................................................8-5

Connecting USB Peripherals............................................................8-6

Contents ix

chapter 9

U

SING

PC C

ARDS

PC Card Types................................................................................. 9-1

Inserting a PC Card..........................................................................9-1

Removing a PC Card ....................................................................... 9-3

PC Card Device Drivers .................................................................. 9-4

Changing PC Card Settings............................................................. 9-4

Managing PC Card Power ...............................................................9-5

Zoomed Video ................................................................................. 9-5

Stopping a PC Card.......................................................................... 9-5

chapter 10

U

SING AUDIO FEATURES

Audio Components Overview .......................................................10-1

Identifying the Audio Components ...............................................10-2

Using Internal and External Microphones..................................... 10-3

Using Internal and External Speakers/Headphones ......................10-3

Controlling Audio Volume............................................................ 10-4

chapter 11

U

PGRADING THE COMPUTER

Upgrading System Memory........................................................... 11-1

Checking the Amount of Memory ............................................ 11-1

Obtaining an Optional Memory Expansion Board ...................11-2

Inserting a Memory Expansion Board ......................................11-2

Removing a Memory Expansion Board....................................11-4

Upgrading the Hard Drive .............................................................11-6

Adding a CD-ROM or DVD Drive ............................................... 11-6

Adding an Internal Modem............................................................ 11-6

x Contents

chapter 12

M

AINTENANCE

& T

RAVEL GUIDE

Caring for the Computer ................................................................12-1

Caring for the Display................................................................12-2

Traveling with the Computer.........................................................12-2

Shipping the Computer ..................................................................12-4

Operating Temperatures.................................................................12-4

chapter 13

S

ECURITY FEATURES

Types of Security ...........................................................................13-1

Using the Cable Lock.....................................................................13-2

Using Passwords Properties...........................................................13-3

Using the Power-On Password.......................................................13-3

Establishing the Power-On Password........................................13-3

Entering the Power-On Password..............................................13-5

Changing the Power-On Password............................................13-6

Deleting the Power-On Password..............................................13-7

If You Forget Your Power-On Password..................................13-8

Using the Quick Controls...............................................................13-8

Enabling the Quick Controls .....................................................13-9

Initiating the Quick Controls.....................................................13-9

Using the Setup Password............................................................13-10

Establishing the Setup Password.............................................13-10

Entering the Setup Password...................................................13-11

Changing the Setup Password .................................................13-11

Deleting the Setup Password...................................................13-12

Enabling and Disabling Devices..................................................13-13

DriveLock Overview....................................................................13-13

User and Master Passwords Overview....................................13-14

Establishing DriveLock Protection..........................................13-14

Changing the User Password...................................................13-16

Removing DriveLock Protection.............................................13-17

Changing the Master Password ...............................................13-18

Contents xi

chapter 14

I

NTELLIGENT MANAGEABILITY

Intelligent Manageability Overview.............................................. 14-1

Asset Management.........................................................................14-2

Changing the Asset Tag Number.............................................. 14-2

Fault Management ......................................................................... 14-3

Fault Management Alerts.......................................................... 14-3

Security Management.................................................................... 14-4

Configuration Management........................................................... 14-4

chapter 15

C

OMPUTER SETUP AND DIAGNOSTICS UTILITIES

Computer Setup Overview ............................................................ 15-1

Running Computer Setup..........................................................15-2

Exiting Computer Setup............................................................15-3

Using Compaq Utilities ................................................................. 15-3

Running Compaq Diagnostics.......................................................15-4

Using the Diagnostics Utilities...................................................... 15-4

Running Computer Checkup (TEST)........................................15-5

Running View System Information (INSPECT) ...................... 15-6

Using the Video Utility..................................................................15-6

Ordering Preinstalled Software......................................................15-7

Boot Sequencing............................................................................15-7

chapter 16

T

ROUBLESHOOTING

Troubleshooting Checklist.............................................................16-1

Solving Software Application Problems.................................16-24

a

ppendix A

C

OMPAQ CUSTOMER SUPPORT

Preparing for a Technical Support Call.......................................... A-1

Worldwide Telephone Numbers..................................................... A-2

xii Contents

appendix B

R

EGULATORY NOTICES

...................................................................... B-1

appendix C

E

LECTROSTATIC DISCHARGE

Preventing Electrostatic Discharge................................................. C-1

When Handling Removable Drives............................................ C-1

When Installing Internal Components........................................C-1

Grounding Methods ........................................................................ C-2

appendix D

S

PECIFICATIONS

I

.......................................................................................................I-1

NDEX

..............................................................................D-1

Contents xiii

preface

SING THIS

U

Some or all of the following format conventions are used in this
guide to distinguish elements of text:

Names of keys are shown in bold type as they appear on the

■

keyboard, for example,
Keys that you should press at the same time are represented by

■

the key names and the plus (+) symbol, for example,

Ctrl+Alt+Delete.

Commands are presented in lowercase, bold type as shown

■

here:
An arrow symbol is used to separate icons or menu options

■

that you should select in succession; for example, click the
Start buttonÆSettingsÆControl Panel.

When you need to type information without pressing the

■

key, you are directed to “type” the information.

install

or

a:\install.

UIDE

G

Ctrl, Backspace, Tab.

Enter

When you need to type information and press the

■

you are directed to “enter” the information.

NOTE:

or interesting points of information.

IMPORTANT:

information or specific instructions.

Text set off in this manner presents commentary, sidelights,

Text set off in this manner presents clarifying

WARNING:

!

follow directions could result in bodily harm or loss of life.

CAUTION:

directions could result in damage to equipment or loss of
information.

key,

Enter

Text set off in this manner indicates that failure to

Text set off in this manner indicates that failure to follow

Using This Guide xiii

chapter

1

ETTING STARTED

G

Unpacking the Computer

Contents of the Computer Box

You should have the following items in the packing box:

1 Computer (includes battery pack already installed)
2 Power cord
3 Modem cable (with internal modem models)

Items not illustrated vary by model and geographical region:

Owner Registration Card

■

Warranty and service information

■

Printed documentation about the computer

■

Getting Started 1-1

Setting Up the Computer

Before you set up the computer for the first time, ensure that

The computer is using AC power.

■

The computer is not docked in a docking station.

■

WARNING:

!

healthful workstation. Misuse of your personal computer or failure to
establish a safe and comfortable workstation could result in
discomfort or serious injury. Consult your
more information.

It is in your best interest to set up a comfortable and

Safety &Comfort Guide

Charging the Battery Pack for the First Time

The battery pack begins to charge when the computer is connected

to external power.

Although a new battery pack can be used to power the computer

after receiving a partial charge, Compaq recommends that a new

battery pack be allowed to fully charge before the computer is

disconnected from external power or before the battery pack is

removed from the computer.

A new battery pack fully charges in approximately:

2 hours when the computer is connected to external power and

■

is not being used.

for

5 hours when the computer is connected to external power and

■

is being used.

1-2 Getting Started

Connecting the Power Cord

1. Place the computer on a flat surface near an electrical outlet.

2. Plug the power cord into the power connector on the rear
panel of the computer 1, then into the electrical outlet 2.

Connecting the Power Cord

WARNING:

!

fire, or damage to the equipment:

Do not disable the power cord grounding plug. The grounding

■

To reduce the risk of personal injury, electric shock,

plug is an important safety feature.
Plug the equipment into a grounded (earthed) electrical outlet

■

that is easily accessible at all times.
Disconnect power from the equipment by unplugging the power

■

cord from the electrical outlet.
Do not place anything on power cords or cables. Arrange them so

■

that no one may accidentally step on or trip over them. Do not
pull on a cord or cable. When unplugging from the electrical
outlet, grasp the cord by the plug.

Getting Started 1-3

Opening the Computer

Slide forward the display release latches 1 on the left and right
sides of the display, then raise the display 2 to a comfortable
viewing angle.

Opening the Computer

Adjusting the Keyboard

To elevate the back of the keyboard to a more comfortable typing
position, open the tilt feet on the bottom of the computer until they
lock into place. Close to return to the horizontal position.

Lifting Keyboard Tilt Feet

1-4 Getting Started

Turning On the Computer

Slide the power switch 1 to turn on the computer. The
power/suspend light 2 indicates the computer is on.

Turning On the Computer

Setting Up the Software

When you begin software setup, online instructions guide you
through the setup process.

IMPORTANT:

the entire process, which may require up to 20 minutes. Make sure
the computer is plugged in for this process to ensure that software
setup is uninterrupted.

After you begin software setup, you must complete

CAUTION:

software drivers are installed:

Do not dock the computer in a docking station.

■

Do not turn off or unplug the computer or remove a drive during

■

software setup.

To prevent file corruption and ensure the correct

Getting Started 1-5

Operating the Computer During Setup

To move around the screen while making selections and

■

entering information:

❐

press the

❐

press the cursor (arrow) keys, or

❐

use the touchpad built into the computer keyboard.

Tab

key,

To save your selections, press the

■

key or press one of the

Enter

touchpad buttons below the touchpad on the computer
keyboard.

To restore the screen if it is cleared by the screen saver during

■

a period of keyboard and touchpad inactivity, press th

e

key.

For more information about using the touchpad and touchpad
buttons, refer to Chapter 3, “Using the Keyboard and Touchpad.”

Choosing a Language

If you are prompted to select your language, choose carefully.

IMPORTANT:

from the computer and cannot be recovered.

The languages that you do no choose will be deleted

Shift

1-6 Getting Started

Removing the Operating System

A Microsoft Windows operating system is preinstalled on the
computer.

Compaq has enhanced the preinstalled version of this operating
system to provide you with additional software features and
increased computer functionality.

Before deleting the operating system preinstalled on the computer,
please read the following caution:

CAUTION:

Replacing the preinstalled version of this operating system with a

■

retail version will result in the loss of all enhancements added by
Compaq such as PC Card support and enhanced power
management.

Most preinstalled reference files, such as Help files, are available

■

only through the Windows interface. If Windows is removed from
the computer, these reference files will become unavailable.

Complete USB support is available only through the Windows

■

interface. If the operating system preinstalled on the computer is
replaced by an operating system other than this Windows
version, USB support will be decreased.



Restoring Your Operating System and Software
Preinstalled by Compaq

In addition to the preinstalled operating system, Compaq installs
other software to provide additional functionality or
enhancements.If it is necessary to reinstall the operating system
and you do not want to lose these enhancements, it will also be
necessary to reinstall all Compaq software for your computer. Use
the restore software CD that comes with your computer to restore
software on your hard drive.

Getting Started 1-7

Completing Setup

Compaq recommends that you:

Register the computer.

■

Locate the Compaq online resources, such as the online

■

Reference Guide

Registering the Computer

Be sure to register the computer according to the instructions on
the

Owner Registration Card

Locating Online Resources

and the online

included with the computer.

Safety & Comfort Guide.

For your convenience, all information contained in this

Guide

■

is available online.

To access the

Click Start

❐

Reference Guide

Æ Compaq Information Center Æ

online:

Reference

Reference Guide

or

Click Start Æ Help Æ Contents

❐

or
Click the Compaq Information Center icon on the desktop

❐

To access information on the Internet, go to www.compaq.com.

1-8 Getting Started

chapter

2

AKING

T

OMPUTER

C

Front Components

A L

OOK AT THE

Component Function





Display The computer screen and the

Lid switch Blanks the screen if the display is

Front Components

hardware in which it is enclosed.

closed and the computer is still on.

Continued

Taking A Look At The Computer 2-1

Front Components

Continued

Component Function











Stereo speakers Built-in speakers for high-quality

stereo sound and a multimedia sound
system.

MultiBay A multifunction device compartment

that accepts a diskette drive, LS-120
diskette drive, Zip drive, second
battery pack, or second hard drive.

Optical Disc Bay Dedicated bay which houses either a

CD-ROM drive or DVD drive. For
those models without a factory­installed CD-ROM drive, you can
easily upgrade to a CD-ROM drive or
DVD drive.

Battery bay Holds the main battery pack in the

computer.

Internal microphone Built-in monophonic microphone for

the multimedia sound system.

2-2 Taking A Look At The Compute

Left Side Components

Left Side Components

Component Function











Cable lock Accepts an anti-theft cable that

secures the computer to a fixed
object.

Speaker/headphone line­out jack

Microphone line-in jack Connects an external mono

Volume control (up) Increases volume to the built-in

Volume control (down) Decreases volume to the built-in

Connects stereo speakers,
headphones, or headset.

microphone.

speakers, to external speakers, or to
headphones plugged into the stereo
speaker/headphone jack on the
computer.

speakers, to external speakers, or to
headphones plugged into the stereo
speaker/headphone jack on the
computer.



Base reflex speaker port Allows airflow to and from the internal

stereo speakers.

Taking A Look At The Compute 2-3

Right Side Components

Right Side Components

Component Function











Base reflex speaker port Allows airflow to and from the internal

stereo speakers.

PC Card eject button Ejects PC Cards from the PC Card

slots.

PC Card slots Slots that support Type II or Type III

PC Cards, such as modem, hard
drive, or network cards. These slots
accept 16-bit PC Cards as well as
32-bit PC Cards.

USB connector A connector which allows you to

attach Universal Serial Bus (USB)
devices such as a keyboard or
mouse, or a camera for video
conferencing.

RJ11 Used for connecting a standard

telephone cable to the computer. For
internal modem models only.

2-4 Taking A Look At The Compute

Rear Components

Rear Components

Component Function














Parallel connector Connects an optional parallel device

such as a printer.

Serial connector Connects an optional external serial

device such as a mouse or printer.

Infrared port Allows wireless communications

between the computer and another
infrared-equipped device using an
infrared light beam. Available on
specific models.

External monitor
connector

AC power connector Connects to external (AC) power.
Docking connector A 176-pin expansion bus connector

Cooling fan Regulates the temperature of the

Connects an optional external
display, such as an external CRT
monitor.

that connects the computer to the
optional convenience base.

computer and its internal
components.



Keyboard/mouse
connector

Connects an optional full-sized
keyboard and/or PS/2 compatible
mouse. This Y connector allows
simultaneous connection of mouse
and keyboard.

Taking A Look At The Compute 2-5

Bottom Components

Bottom Components

Component Function







Modem compartment Provides access to the internal

modem. The modem is available on
selected models and as an option for
other models.

Hard drive compartment Provides access to the internal hard

drive. A security screw prevents
unauthorized access to the hard
drive. Use a standard screwdriver to
remove the screw.

Tilt feet Retractable feet on the bottom of the

computer that open and lock into
place in order to angle the keyboard
to a more comfortable position.

2-6 Taking A Look At The Compute

Status Indicator Lights

There are five lights located above the keyboard which indicate
system operations and status. These include:

Status Indicator Lights

Light Function











Hard drive/ CD-ROM
drive access indicator

Diskette drive access
indicator

Num Lock Turns on when the embedded

Caps Lock Turns on when the Caps Lock

Scroll Lock Turns on when the Scroll Lock key is

Turns on when the hard drive,
optional CD-ROM drive, or optional
DVD drive is accessed.

Turns on when a device in the
MultiBay is accessed.

numeric keypad is active.

function is on.

on.

Taking A Look At The Compute 2-7

chapter

3

SING THE KEYBOARD AND

U

OUCHPAD

T

Keyboard Components

Component Function





Lid switch
Programmable keys

Keyboard Components

Blanks the screen if the display is
closed and the computer is still on.

Assign and launch frequently used
applications and documents.

Continued

Using The Keyboard And Touchpad 3-1

Keyboard Components

Continued

Component Function









Suspend button Initiates and exits Suspend. Turns on

the computer if it is in Suspend.
When used with the Fn key on the
computer, the Suspend button
initiates Hibernation.

Power switch Slides to turn the computer on or off.

While working in Windows, click
Start, Shut Down to exit the operating
system and turn off the computer.

Keyboard releases Allows access underneath the

keyboard for installing memory
expansion boards in the memory
expansion slot, or a CD-ROM/DVD
drive in the Optical Disc Bay.

Touchpad Functions as an integrated pointing

device.

3-2 Using The Keyboard And Touchpad