The information in this document is subject to change without notice and should not be construed as a
commitment by Compaq Computer Corporation.
Compaq Computer Corporation assumes no responsibility for any errors that might appear in this document.
The software described in this document is furnished under a license and may be used or copied only in
accordance with the terms of such license. No responsibility is assumed for the use or reliability of software or
equipment that is not supplied by Compaq Computer Corporation or its affiliated companies.
Restricted Rights: Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in
subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013.
The Compaq logo is a trademark of Compaq Computer Corporation.
Compaq Armada is a trademark of Compaq Computer Corporation.
ESS is a registered trademark of ESS Corp.
Pentium is a registered trademark of Intel Corporation.
MS-DOS and Windows are registered trademarks of Microsoft Corporation.
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The ENERGY STARä emblem does not represent EPA endorsement of any product or service.
All other trademarks and registered trademarks are the property of their respective holders.
PC Card Troubleshooting........................................................................................................... 6-7
Audio and IR Troubleshooting................................................................................................... 6-9
A Technical Specifications
B Compaq Customer Support
C Regulatory Notices
v
Acronyms
Acronyms Meaning
ACPIAdvanced Configuration Power Interface
APMAdvanced Power Management
BIOSBasic Input/Output System
CMOSComplementary Metal Oxide Semiconductor
DIMMDual In-line Memory Module
DMADirect Memory Access
DVDDigital Video/Versatile Disk
FATFile Allocation Table
FDDFloppy Disk Drive
HDDHard Disk Drive
IDEIntegrated Drive Electronics (internal hard disk drive interface)
FIRFast Infrared
IRQInterrupt Request
ISAIndustry Standard Architecture
KB1Kilobyte=1024bytes
LCDLiquid Crystal Display
LEDLight Emitting Diode
LiIonLithium Ion
MBMegabyte = 1024KB
MS-DOSMicrosoft Disk Operating System
MIDIMusical Instrument Digital Interface
NTFSWindows NT File System
NTSCNational Television System Committee
O/SOperation System
PC CardPersonal Computer Card (PCMCIA card)
POSTPower On Self-Test
ROMRead Only Memory
SDRAMSynchronous Dynamic Random Access Memory
SGRAMSynchronous Graphics Random Access Memory
SO-DIMMSmall Outline Dual In-line Memory Module
TFTThin Film Transistor
USBUniversal Serial Bus
VGAVideo Graphics Array
XGAExtended Graphics Adapter
vi
Special Notices
Three kinds of special notices are used in this guide to emphasize specific information.
This chapter overviews the contents of the documentation kit provided with the Compaq
Armada 6500 Family notebook computer. The Compaq Armada 6500 Family
documentation kit contains:
· Compaq Armada 6500 Family Quick Setup Guide
· Compaq Armada 6500 Family Reference Guide
· Compaq Armada 6500 Family HTML On-line Help
Quick Setup Guide
This guide assists you in setting up your Armada 6500 Family notebook for the first time. It
provides instructive illustrations covering the following topics:
· Connecting the Universal AC Adapter.
· Powering on the notebook.
· Windows Setup reminder.
· Installing software from the Compaq Software CD.
1
Documentation Kit
Reference Guide
The Compaq Armada 6500 Family Reference Guide provides an overview of the notebook
computer’s external features and controls, an overview of the Compaq Software and
QuickRestore CDs, detailed System Setup configuration and troubleshooting techniques,
and information on system upgrades. This guide should be used in conjunction with the
Compaq Armada 6500 HTML On-line Help.
·Chapter 1: Documentation Kit – assists you in using the documentation provided with
the Compaq Armada 6500 Family notebook computer. This chapter explains how the
documentation set is organized and provides a detailed overview of the information
contained in each documentation component.
1-1
Documentation Kit
· Chapter 2: Getting To Know Your Computer – introduces you to the notebook’s
industry leader features and controls. It also describes how to use the integrated touch
pad as well as how to replace the notebook computer’s main battery pack.
· Chapter 3: System Software & Restoration – provides an overview of the applications
and utilities supplied on the Compaq Software CD. It also provides detailed instruction
on how to restore your system using the Compaq QuickRestore CD.
·Chapter 4: Configuring Your Notebook Computer – provides information on how to
configure your notebook computer and its security features using the System Setup
Program.
·Chapter 5: Memory Upgrades – provides detailed step-by-step instructions on
upgrading your notebook computer’s system memory.
· Chapter 6: Troubleshooting – provides you with troubleshooting solutions.
·Appendix A: Technical Specifications – lists your notebook computer’s operating
specifications.
·Appendix B: Compaq Customer Support – provides a list of worldwide support
telephone numbers.
· Appendix C: Regulatory Notices – provides regulatory information related to the
operation of your notebook computer.
HTML On-line Help
The Compaq Armada 6500 HTML On-line Help, which is supplied on the Compaq Software
CD, provides a comprehensive tutorial style guide designed to help you achieve optimal use
from your new notebook. This guide is to be used in conjunction with the Compaq Armada6500 Family Reference Guide (this document). It is also available on the Compaq Software
CD in .PDF format. The HTML On-line Help features the following sections:
· Features – identifies and describes the features, components, controls and indicators of
your Compaq Armada 6500 notebook computer. It also describes the function of the
different hot keys and status display icons.
· Power – designed to help you optimize your notebook computer’s power savings
capabilities. It provides basic instruction on LiIon Battery Pack use and maintenance, a
basic understanding of the notebook computer’s Power Management features, and
helpful hints to maximize battery performance.
· Peripherals – provides detailed instruction on connecting peripheral devices to your
notebook computer. Where appropriate, additional information regarding notebook
controls and settings is provided.
1-2
· PC Cards – provides detailed instructions on using and configuring PC Cards in
Windows 95, Windows 98, and Windows NT. Included in this section is an IRQ
resource table showing which IRQ resources can be freed in the event of a conflict.
· Modules – provides basic instruction on removing and installing your CD-ROM,
Floppy, and Optional Drive Modules.
· Options – describes how to upgrade the notebook computer’s system memory, and
provides complete user documentation for the Compaq Mobile 6500 Expansion Unit
and the Compaq Armada 6500 Convenience Base.
· Map – provides an overview of the Reference Guide and HTML On-line Help
documentation provided with the Compaq Armada 6500 Family notebook computer.
· Updates – provides a comprehensive list of worldwide Compaq Web Sites.
Related Documentation
This guide, Compaq Armada 6500 Family Reference Guide, is available on the Compaq
Software CD in .PDF format. This file can be viewed from the Compaq Software CD or
installed on and viewed from your hard drive. In either case, Adobe Reader 3.01 must be
installed to view the .PDF version of the Reference Guide. Adobe Reader 3.01 is also
provided on the Compaq Software CD.
README files come with your factory installed software. The information contained in
these files can help you setup, configure, and operate your notebook computer. Additionally,
these files might contain warning or caution statements. It is important to read these
statements.
Documentation Kit
1-3
Documentation Kit
Compaq Web Sites
Please visit the Compaq Web Site to download the latest Compaq Armada 6500 Family
operating system drivers and on-line User information. A comprehensive list of country
specific Compaq Web Sites has been added to your Favorites folder. To access the Compaq
Web Site for your country:
1. Click the Start button located on the Windows Taskbar, then click Favorites.
This chapter identifies and describes the industry leader features, components, controls, and
indicators of your Compaq Armada 6500 notebook computer. It also describes how to use
the integrated touch pad as well as how to replace the system battery.
Features
The Compaq Armada 6500 is a high-performance notebook computer designed for the
mobile professional. It offers the best-in-class features for a notebook computer.
·
·
·
·
·
·
·
·
·
·
·
·
Intel Pentium II Processor 300 MHz or
greater.
2X AGP support
512KB Level 2 pipelined sync-burst cache.
6GB or larger Hard Drive
64MB onboard SDRAM memory -
expandable to 192MB or greater using 3.3V
SDRAM SO-DIMMs.
14.1 inch TFT XGA Color LCD Display.
4MB SGRAM Video memory.
External monitor support up to 1600 x 1200.
CardBus slots - Two Type I or Type II cards
or one Type III card.
Zoomed Video support using lower
CardBus slot - using Zoomed Video PC
Cards in this slot enables the viewing of full
motion video applications, such as MPEG
playback, video capture and TV.
Hot Swappable Expansion Bay for Diskette,
CD-ROM or Optional Drive Modules.
LCD Status display provides operating
status of the computer.
·
Integrated Touch Pad pointing device.
·
Integrated 10/100 BaseT Ethernet/56K
Data/FAX modem combo PC Card.
·
16-bit Stereo Audio - internal microphone
and stereo speakers with connections for
an external microphone and stereo headphones, speakers, or an amplifier.
·
Smart Lithium Ion (LiIon) battery.
·
APM 1.2 compliant Power Management customizes system power usage based on
your needs.
·
Fast Infrared (FIR) Interface - allows the
transfer of information with devices that
have an infrared or fast infrared (FIR)
interface.
·
Supports hot docking to Compaq Mobile
6500 Expansion Unit or Compaq Armada
6500 Convenience Base.
·
Full sized 85 key Windows keyboard.
·
USB support.
·
Microsoft ACPI support for Windows 98
2
2-1
Getting to Know Your Computer
Components, Controls, and Indicators
This section shows the locations and provides a description of the different components on
your Compaq Armada 6500 notebook computer.
Front and Right Side Components
ComponentDescription
Power LED
➊
Battery Charging LED
Lid ReleaseOne of two lid releases. Push in both releases at the same time
➋
SpeakerRight stereo speaker used to hear sound files and system
➌
Expansion BaySupports CD-ROM, Diskette and Optional (DVD, LS120, and
➍
➎
Microphone In
➏
Audio Out
➐
Suspend/Power Button
Internal MicrophoneUsed to record voice, music, and sound files.
➑
Status DisplayProvides system operating status.
➒
The green Power LED (lower) lights when the notebook is On.
The amber Battery Charging LED (upper) lights when the
battery is charging.
to open the LCD panel.
sounds.
Hard Drive) Drive Modules.
Input connection for external microphone.
Connection for headphones or external speakers.
Turns the notebook computer On, and Suspends or Resumes
the system. Refer to the Controlling Power section of this
chapter for detailed instructions on using the Suspend/Power
button.
2-2
Getting to Know Your Computer
Figure 2-1 Front and Right Side View
DEC01547-2
2-3
Getting to Know Your Computer
Front and Left Side Components
ComponentDescription
Lid ReleaseOne of two lid releases. Push in both releases at the same time to
➊
SpeakerLeft stereo speaker used to hear sound files and system sounds.
➋
PC Card EjectorsEjects a PC Card. Top button releases a PC Card from the top
➌
PC Card SlotsSupports two Type I or Type II cards or one Type III card.
➍
Security LockAttach a security locking device , such as a Kensington lock, to
➎
open the LCD panel.
slot; the bottom button releases a PC Card from the bottom slot.
Zoomed Video cards are supported in the bottom slot only.
this port.
2-4
Getting to Know Your Computer
Figure 2-2 Front and Left Side View
DEC01546
2-5
Getting to Know Your Computer
Back Components
ComponentDescription
External Power InInput connection for Universal AC adapter.
➊
Universal Serial Bus
➋
(USB) Port
RJ45 Ethernet Network
➌
Port
RJ11 Modem PortAn analog telephone line connects to this port.
➍
➎
Serial Port
➏
Parallel Port
➐
Video Port
I/O Connector Cover
➑
and Notebook Support
Fast IR PortFast IR interface allows wireless data transfer
Ò
Ó
Reset Button
External Keyboard/
Mouse Port
A USB device, such as a mouse, keyboard, or
digital camera connects to this port.
A 10 or 100BaseT Ethernet line connects to this
port.
A serial device, such as a mouse, graphics tablet
or scanner connects to this port.
A parallel device, such as a printer, connects to
this port.
An external monitor connects to this port.
Covers I/O connectors. It can be flipped down to
support the notebook to create a comfortable
typing angle (Figure 2-6, step 4).
between the notebook and another device with an
IR interface.
Resets the notebook computer.
will be lost.
An external keyboard or PS/2 mouse connects to
this port.
All unsaved data
2-6
DEC01600
Figure 2-3 Back View
Bottom Components
ComponentDescription
Battery ReleaseReleases the LiIon battery from the notebook computer.
➊
LiIon BatteryProvides power to your notebook computer.
➋
Expansion Bay Module
➌
Release
Memory DoorProvides access to notebook computer’s memory.
➍
Docking Connector
➎
Door
Getting to Know Your Computer
Releases the drive module installed in the Expansion Bay.
Provides access to the notebook’s docking connector. This
connector is used when connecting the notebook to the Compaq
Mobile 6500 Expansion Unit or the Compaq Armada 6500
Convenience Base.
Figure 2-4 Bottom View
DEC01601
2-7
Getting to Know Your Computer
Controlling Power
The Suspend/Power button not only enables you to take advantage of the built-in power
saving features but also turns the notebook On and Off.
GoalAction
On/Resume
Suspend
Lid SwitchClose the LCD panel to place the system into Suspend mode. If the Lid
Press this button to turn the system On or resume normal operation from
the Suspend mode.
Press this button to place your system in Suspend mode.
Switch option in System Setup is set to Desktop/CRT, closing the LCD
panel will turn off the LCD screen and prevent the notebook from
entering Suspend mode. This allows the notebook to function as a
desktop computer (notebook LCD panel closed) using an external
display, keyboard, and mouse.
Off (Windows 95
and Windows NT)
fn
+
Press the [fn]+[Suspend/Power] key combination to completely shut off
your notebook from any state. If Windows is up and running, it is
recommended that you always shut down the notebook computer as
outlined in the Introducing Microsoft Windows user’s guide which was
packaged with your notebook computer.
Off (Windows 98)
fn
+
Power Button
Override
Press the [fn]+[Suspend/Power] key combination to initiate an Off
request and allow Windows 98 to shut off your notebook.
Press and hold the [Suspend/Power] button
completely shut Off your notebook computer from any state. If
Windows is up and running, it is recommended that you always shut
down the notebook computer as outlined in the Introducing Microsoft
Windows user’s guide which was packaged with your notebook
computer.
for four seconds
to
2-8
Using the Touch pad
The touch pad is a touch-sensitive pointing device that provides all the features of a mouse.
Although its operation differs from a mouse, its function is the same – to move the cursor
around the screen.
Please refer to Figure 2-5 and the following explanation on how to use the touch pad.
Getting to Know Your Computer
Figure 2-5 The Touch pad
DEC01547-3
2-9
Getting to Know Your Computer
1. With your fingers on the keyboard in the normal typing position, the touch pad is easily
accessible by moving either your thumb or a finger down on to the touch pad.
2. Gently move your thumb or finger across the touch pad in the direction you want the
cursor to move.
3. By default, the touch pad’s left button is equivalent to the left button on a conventional
two-button mouse. The touch pad’s right button is equivalent to the right mouse button
on a conventional two-button mouse.
Single-clicking/Single-tapping
Single-clicking is a common selection technique of a conventional mouse. The touch pad’s
left and right (mouse) buttons provide the same single-clicking function. A selection
technique unique to the touch pad is single-tapping. Instead of single clicking on the left
mouse button, single-tap on the touch sensitive touch pad to make the selection. When you
tap the touch pad it is the same as clicking the touch pad’s left button.
Double-clicking/Double-tapping
The double-clicking technique found on a conventional mouse is also supported by the
touch pad’s (mouse) buttons. Another selection technique unique to the touch pad is
Double-tapping. Double-tapping allows you to select objects or execute applications.
Instead of double-clicking on the left touch pad button, double-tap on the touch sensitive
touch pad to make the selection. When you double-tap the touch pad, it is the same as
double-clicking the touch pad’s left button.
Touch Pad On-line Help
Your notebook computer’s touch pad is equipped with many advanced features. For more
detailed instructions on using and controlling the touch pad, refer to the On-line Help
provided by Synaptics. To access the On-line Help, do the following:
1. Click the TouchPad Enhancement icon located on the Windows Taskbar.
2. Then click the [Help] button.
Plugging In and Turning On
The first time you use your Compaq Armada 6500 notebook computer you should fully
charge the battery. The battery is fully charged when the Universal AC Adapter is
connected to the system and the Battery Charging LED (Figure 2-1, callout 1) is Off. Refer
to the “Power” section of the Compaq Armada 6500 HTML On-line Help for more
information on battery maintenance and use.
2-10
Getting to Know Your Computer
To power the notebook using the supplied Universal AC Adapter, refer to the following
instructions:
1. Connect the Universal AC Adapter cord to the External Power input port on the
notebook computer (Figure 2-6, step 1). The arrow on the connector should be on top.
2. Plug the power cord into the Universal AC Adapter (Figure 2-6, step 2).
3. Plug the power cord into a working electrical outlet (Figure 2-6, step 3).
4. Flip down the I/O connector cover to support the notebook to create a comfortable
typing angle (Figure 2-6, step 4).
5. After you have plugged the notebook into its power source, press the Suspend/Power
button to turn the notebook computer On (Figure 2-7).
If the notebook does not power up, check the connections between the Universal AC
Adapter and the notebook computer. If the notebook computer still does not power up,
please refer to the chapter on “Troubleshooting.”
Do not use an external power adapter other than the one provided by
Compaq Computer Corporation for the Compaq Armada 6500
notebook computer and options.
To avoid personal injury and/or equipment damage, do not open the
case of the power adapter. There are no customer serviceable parts.
Your Compaq Armada 6500 notebook computer has an easily removable main battery pack.
This section describes how to maintain and replace the notebook computer’s main battery
pack.
Preparing the Battery for Use
Your Compaq Armada 6500 notebook uses a Smart Battery. The battery has circuitry that
reports the amount of charge in the battery to the system.
Getting to Know Your Computer
Initial Use
you should:
1. Enter System Setup and disable Power Savings. Refer to Chapter 4, Configuring Your
2. Fully charge the battery.
3. Fully discharge the battery. To fully discharge the battery, use the notebook computer
4. Fully recharge the battery.
5. Enter System Setup and re-configure your power management options.
Regular Use
re-initialized by allowing the battery to go through a full charge and discharge cycle. The
frequency with which you must re-initialize the battery's circuitry is dependent on how often
you use battery power. If you use your notebook computer on battery power on a daily
basis, it is recommended to re-initialize the battery circuitry once a month.
–To properly initialize the circuitry that reports the state of the battery charge,
Notebook for detailed instructions on making System Setup configuration changes.
on battery power until the computer suspends due to low battery power. At this point
the battery is in a critically low battery state.
– The circuitry that reports the state of the battery charge must be periodically
2-13
Getting to Know Your Computer
Battery Removal and Installation
Your Compaq Armada 6500 is equipped with a Bridge Battery that provides power for up to
four minutes when changing the notebook computer’s main battery. The addition of the
Bridge Battery means you do not have to waste valuable time powering off and rebooting
the system in order to change the main battery. Place the notebook into Suspend, remove
the drained battery and replace it with a fully charged one. Then resume normal operation.
When transporting the battery pack, make sure that the metal
terminals on the battery pack do not come in contact with other
metal surfaces (such as loose coins, paper clips, etc.). An
electrical discharge can occur which may cause injury or
damage.
Please refer to the following instructions and Figures 2-8a, 2-8b, 2-9a and 2-9b for detailed
instructions on changing and replacing the notebook’s main battery. To remove the battery:
2-14
1. Press the [Suspend/Power] button to place the system in Suspend mode.
The Armada 6500 Bridge Battery provides four minutes of battery power. If the
Suspend Mode option in System Setup is set to Suspend to RAM and the main
battery is out of the system for more than four minutes without connecting the
system to external power,
option is set to Save to Disk, the main battery can be removed for an indefinite
period without loss of data.