Compaq armada 110 schematic

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Maintenance and Service Guide

Compaq Armada 110™

Document Part Number: 238850-001

April 2001

This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying computer features, components, and spare parts, troubleshooting computer problems, and performing computer disassembly procedures.

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Trademark Office. Microsoft, MS-DOS, Windows, Windows NT are trademarks of Microsoft

Corporation in the United States and other countries. All other product names mentioned herein may be trademarks of their respective

companies. Compaq shall not be liable for technical or editorial errors or omissions

contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. the warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

Maintenance and Service Guide First Edition (April 2001) Document Part Number: 238850-001

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Contents

1 Product Description

1.1 Models and Features . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

1.2 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6

Enabling Power Savings . . . . . . . . . . . . . . . . . . . . . . 1–6

Timeout Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7

Setting Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7

Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7

Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8

1.4 Computer External Components . . . . . . . . . . . . . . . . 1–9

1.4 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18

2 Troubleshooting

Using the PhoenixBIOS Setup Utility . . . . . . . . . . . . . . . 2–2

Troubleshooting Flowcharts for Portable Computers . . . 2–3

2.1 Initial Troubleshooting . . . . . . . . . . . . . . . . . . . . 2–4

2.2 No Power, Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

2.3 No Power, Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

2.4 No Power, Part 3 . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

2.5 No Power, Part 4 . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

2.6 No Video, Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

2.7 No Video, Part 2 . . . . . . . . . . . . . . . . . . . . . . . . 2–10

2.8 Non-Functioning Docking Station

(if applicable). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11

Maintenance and Service Guide iii

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2.9 No Operating System (OS) Loading . . . . . . . . . 2–12

2.10 No OS Loading from Hard Drive, Part 1. . . . . 2–13

2.11 No OS Loading from Hard Drive, Part 2. . . . . 2–14

2.12 No OS Loading from Hard Drive, Part 3. . . . . 2–15

2.13 No OS Loading from Diskette Drive. . . . . . . . 2–16

2.14 No OS Loading from CD- or DVD-ROM Drive. . . .

2–17

2.15 No Audio, Part 1 . . . . . . . . . . . . . . . . . . . . . . . 2–18

2.16 No Audio, Part 2 . . . . . . . . . . . . . . . . . . . . . . . 2–19

2.17 Non-Functioning Device . . . . . . . . . . . . . . . . . 2–20

2.18 Non-Functioning Keyboard. . . . . . . . . . . . . . . 2–21

2.19 Non-Functioning Pointing Device. . . . . . . . . . 2–22

2.20 Network or Modem Connection . . . . . . . . . . . 2–23

3 Illustrated Parts Catalog

3.1 Serial Number Location. . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer System Major Components. . . . . . . . . . . . 3–2

3.3 Plastics Kit Components . . . . . . . . . . . . . . . . . . . . . . 3–6

3.4 Hardware Kit Components. . . . . . . . . . . . . . . . . . . . . 3–7

3.5 Cable Kit Components. . . . . . . . . . . . . . . . . . . . . . . . 3–8

3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . 3–9

3.7 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

4 Removal and Replacement Preliminaries

4.1 Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . . 4–1

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives. . . . . . . . . 4–2

4.4 Preventing Electrostatic Damage. . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions. . . . . . . . . . 4–4

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

iv Maintenance and Service Guide

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5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart. . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4

5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

5.5 LED Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.6 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7

5.7 Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

5.8 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12

5.9 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16

5.10 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20

5.11 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22

5.12 Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25

5.13 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27

5.14 Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30

5.15 Disk Cell Real Time Clock (RTC) Battery . . . . . . 5–32

5.16 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–34

5.17 System Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–37

6 Specifications A Connector Pin Assignments B Power Cord Set Requirements

3-Conductor Power Cord Set. . . . . . . . . . . . . . . . . . . . . . B–1

General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1

Country-Specific Requirements. . . . . . . . . . . . . . . . . . . . B–2

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3

C Screw Listing Index

Maintenance and Service Guide v

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Product Description

1.1 Models and Features

The Compaq Armada 110 Series notebook offers advanced modularity, Intel Pentium III or Intel Celeron processors with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support.

Figure 1–1: Compaq Armada 110

Maintenance and Service Guide 1–1

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Product Description

Models

Computer models are shown in Table1-1.

Table 1-1

Compaq Armada 110

Models and Model Naming Conventions

Key

A11 P 800 4X 10 V C 128 98 9L XXXXXX-XXX

12345678910 11

Key Description Options

1 Brand / Series

designator 2 Processor type P=Intel Pentium III C=Intel Celeron 3 Processor speed 800=800 MHz 700=700MHz

A=Armada 11=110

4Display

type/size/resolution 5 Hard drive size 10=10.0 GB

6 Optical drive

designator 7 Integrated

communication 8 RAM 64=64 MB 12=128 MB

9 Operating system 8=Windows 98

10 Battery cells / type L=9 cells,

11 SKU#

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4=14.x” 2=12.x”

V=8X Max

DVD-ROM drive

M=modem 0 = none

8m=Windows

98/ME dual install

Lithium ion

X=XGA (1024 × 768) S=SVGA (800 × 600)

D=24X Max CD-ROM

drive

C=modem/NIC

combination card

M=Windows

Millennium Edition

H=9 cells, Nickel

Metal Hydride

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Product Description

Table 1-1

Compaq Armada 110

Models and Model Naming Conventions (Continued)

12345678910 11

A11 P 800 4X 10 V C 64 M L 226917-B21 A11 P 800 4X 10 D C 64 M L 226915-B21 A11 P 800 4X 10 D C 64 M L 231665-B21

(NAFTA) A11 P 800 TS 10 D C 64 M L 226918-B21 A11 C 700 TX 10 D C 64 M L 231664-B21 A11 C 700 TX 10 D C 64 M H 226919-B21 A11 C 700 TS 10 D M 64 8M H 226921-B21 A11 C 700 TS 10 D M 64 8M H 231663-B21

(NAFTA) All Compaq Armada 110 computer models use configuration code JMVZ.

Maintenance and Service Guide 1–3

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Product Description

Features

■ Processors, varying by computer model: ❏ 800-MHz Intel Pentium III Processor, with 256-KB

❏ 700-MHz Intel Celeron Processor, with 128-KB

■ ATI RAGE LT Pro, 4-MB SGRAM (synchronous graphics)

■ 64-MB high-performance Synchronous DRAM (SDRAM),

expandable to 320 MB

■ Microsoft Windows 98 or Windows Me preinstalled

■ Displays, varying by computer model: ❏ 14.1-inch, SXGA, CTFT (1024 × 768) display , with o v er

❏ 12.1-inch, SVGA, CTFT (800 × 600) display, with over

■ Full-size TouchPad keyboard

integrated cache

16.8 million colors

■ Mini PCI 56K V.90 modem or mini PCI V.90 modem plus

10/100 NIC combination card, varying by computer model

■ One Type II PC Card slot with support for both 32-bit

CardBus and 16-bit PC Cards

■ External AC adapter with power cord

■ 9-cell Lithium ion (Li ion) or Nickel Metal Hydride (NiMH)

battery pack

■ 10-GB high-capacity hard drive

1–4 Maintenance and Service Guide

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■ Connectors for: ❏ stereo speaker/headphone ❏ microphone ❏ universal serial bus ❏ RJ-45 network (internal network models only) ❏ RJ-11 modem ❏ keyboard/mouse ❏ AC power ❏ infrared port

■ Stereo speakers

1.2 Security

If the notebook you are servicing has a password and you know the password, follow these steps to disable or clear the password:

1. Access PhoenixBIOS Setup Utility (PSU) by turning on the computer and pressing on the screen.

Product Description

F10 when the Compaq logo displays

2. Enter the current password and press

enter.

3. Move to Password On Boot. Use the + or - key to select disable and press

enter.

4. Move to Set Supervisor Password. In the upper space, enter the current password and press new password and confirm new password, press

enter again to exit the screen.

5. Use the arrow keys to select

6. Make sure select

Maintenance and Service Guide 1–5

Exit Saving Changes is selected. Press enter, then

Yes to save the changes and exit.

enter. In the spaces to enter the

enter. Press

Exit from the menu bar.

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Product Description

If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS.

1. Prepare the computer for disassembly. Refer to Section 5.3, “Preparing the Computer for Disassembly,” for more information.

2. Remove the disk cell RTC battery (refer to Section 5.15, “Disk Cell Real Time Clock (RTC) Battery”).

3. Wait approximately five minutes.

4. Reassemble the computer.

5. Connect AC power to the computer. Do NOT reinsert the battery pack at this time.

6. Turn on the computer.

7. All passwords and all CMOS settings are clear.

1.3 Power Management

The computer operating system provides power management utilities that help maintain and conserve power when the computer is running on battery power.

To access power management options, select the power application icon in the operating system’s Control Panel.

Enabling Power Savings

The Enable Power Savings feature in Power Management controls all power management features. When set to disabled, the power menu is automatically disabled. The default setting is enabled.

1–6 Maintenance and Service Guide

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Timeout Settings

Timeout functions can be set up to power down computer components by selecting the Power Schemes tab from the power application in the operating system’s Control Panel. When a component such as the monitor, hard drive, system, or video is not in use, the component powers down to conserve power. The time out interval can be set from one minute up to several hours. The component will power up again when you access it or press any key.

Setting Standby

Standby is initiated by pressing the Fn+F4 hotkeys or automatically by the computer if it reaches the defined percentage of battery pack power remaining. When Standby is initiated, several subsystems will po wer off to conserv e energ y. The system will wake up from Standby when a key is pressed. Although the Standby mode maintains the information and opens the file upon wake-up, any unsaved information is lost if the computer is turned off before ending Standby.

Product Description

Hibernation

Hibernation is an energy-saving feature and safeguard that saves information in RAM to a hibernation file on the hard drive, then shuts down the computer . Hibernation is initiated by the computer when the computer reaches the defined percentage of battery pack power remaining. To wake the computer from Hibernation, press the power button. When you resume work, the information returns to the screen where you left off.

The computer uses the operating system with a power management utility that helps you maintain and conserve power when the computer is running on battery power.

Maintenance and Service Guide 1–7

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Product Description

Standby

Standby is an energy-saving feature that conserves power and reduces startup time.

Standby reduces power to system components that are not being used. Standby can be initiated by you or by the system. When Standby is initiated, all work is saved in random access memory (RAM) and the screen is cleared. When work is resumed, the information returns to the screen.

Refer to Section 1.4 in this chapter to identify the Power , Standby, and Hibernation controls.

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Product Description

1.4 Computer External Components

The external components on the display and left side of the computer are shown in Figure 1-2 and described in Table 1-2.

Figure 1–2: Display and Left Side Components

Table 1-2

Display and Left Side Components

Item Component Function

1 Display release latch Releases the display to open the computer. 2 Infrared port Links another IrDA-compliant device for

wireless communication. 3 Vent Allows airflow to cool internal components. 4 PC Card slot Supports 32-bit (CardBus) and 16-bit PC

Cards. 5 PC Card eject button Ejects a PC Card from the PC Card slot. 6 Diskette drive A ccepts 3.5-inch diskettes.

Maintenance and Service Guide 1–9

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Product Description

The computer right side and rear panel components are shown in Figure 1-3 and described in Table 1-3.

Figure 1–3: Right Side and Rear Panel Components

Table 1-3

Right Side and Rear Panel Components

Item Component Function

1 Optical drive Accepts CD- or DVD-ROM disks,

depending on the computer model. 2 Security cable slot Attaches an optional security cable to the

computer. 3 Stereo speaker/

headphone jack

4 Microphone jack Connects a single sound channel

1–10 Maintenance and Service Guide

Connects stereo speakers, headphones,

headset, or television audio.

microphone.

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Table 1-3

Right Side and Rear Panel Components (Continued)

Item Component Function

Product Description

5 Keyboard/mouse

connector

6 Power jack Connects any one of the following:

7 RJ-11 jack (internal

modem models only)

8RJ-45 jack (network

models only)

9 Universal Serial Bus

(USB) connector 10 Vent Allows airflow to cool internal components. 11 Serial connector Connects a serial device.

Connects an optional full-sized keyboard or a mouse. When this connector is used, both the external and computer keyboard and pointing device are active. An optional splitter/adapter allows both an external keyboard and mouse to be used at the same time.

■ AC Adapter

■ Optional Automobile Power

Adapter/Charger

■ Optional Aircraft Power Adapter

Connects the modem cable to an internal modem.

A modem cable is included with

✎

internal modem models.

Connects the network cable.

A network cable is included with

✎

network models

Connects USB devices.

12 External monitor

connector 13 Parallel connector Connects a parallel device.

Maintenance and Service Guide 1–11

Connects an external monitor or overhead projector.

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Product Description

The computer keyboard components are shown in Figure 1-4 and described in Table 1-4.

Figure 1–4: Keyboard Components

1–12 Maintenance and Service Guide

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Product Description

Table 1-4

Keyboard Components

Item Component Function

1 Fn key Used with hotkeys to perf orm preset hotkey

functions. 2 Caps lock key Turns on the caps lock function. 3 F1 through F12

function keys

4 Display switch Turns off the computer display if the

5 Embedded numeric

keypad 6 Cursor control keys Move the cursor around the screen. 7 Windows application

keys

8 Microsoft logo key Displays Windows Start menu.

Perform preset functions.

computer is closed while on. Converts keys to numeric keypad.

Displays a menu when using a Microsoft application. The menu is the same that is displayed by pressing the right mouse button.

Maintenance and Service Guide 1–13

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Product Description

The components on the top of the computer are shown in Figure 1-5 and described in Table 1-5.

Figure 1–5: Top Components

Table 1-5

Top Components

Item Component Function

1 Speakers (2) Produce stereo sound. 2 Hard drive light On: The primary hard drive is being

accessed.

1–14 Maintenance and Service Guide

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Product Description

Table 1-5

Top Components (Continued)

Item Component Function

3 Battery light Green steady: Battery charging is complete.

Red steady: Battery pack is charging. Red blinking: Battery pack is being queried,

computer cannot communicate with battery pack, or battery pack is bad.

4 Num lock light On: Num lock is on and the embedded

numeric keypad is enabled. 5 Caps lock light On: Caps lock is on. 6 Scroll lock light On: Scroll lock is on. 7 Power button Turns the computer on or off or exits

Standby. 8 Easy Access buttons (4) Four buttons that provide quick access to

the Internet. 9 Microphone Inputs single-channel sound to the

computer; can be used whether the

computer is open or closed. 10 Right TouchP ad button Functions like the right mouse button on an

external mouse. 11 TouchPad Moves the mouse cursor, selects, and

activates. 12 Left TouchPad button Functions like the left mouse button on an

external mouse.

Maintenance and Service Guide 1–15

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Product Description

The external components on the bottom of the computer are shown in Figure 1-6 and described in Table 1-6.

Figure 1–6: Bottom Components

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Product Description

Table 1-6

Bottom Components

Item Component Function

1 Mini PCI slot cover Contains the mini PCI modem or

network interface card.

2 Fan vent Provides airflow to cool internal

components.

3 Certificate of Authenticity label Contains the Product Key, which

may need to be entered before using some Windows operating systems.

4 Memory expansion

compartment 5 Front label area Contains agency information. 6 Battery compartment Accepts a 9-cell Lithium ion (Li ion)

7 Battery release latch Releases the battery pack from

Covers the memory expansion compartment.

or Nickel Metal Hydride (Ni MH) battery pack.

the battery bay.

8 Serial number Identifies the computer.

Maintenance and Service Guide 1–17

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Product Description

1.4 Design Overview

This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, “Illustrated Parts Catalog” and Chapter 5, “Removal and Replacement Procedures.”

The system board provides the following device connections:

■ Memory expansion board

■ Hard drive

■ Display

■ Keyboard/TouchPad

■ Audio

■ Intel Pentium III or Intel Celeron Processors

■ Fan

■ PC Card

■ Modem or modem/NIC

■ Microphone

The computer uses an electrical fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software applications. Exhaust air is displaced through the ventilation grill located on the right side of the computer.

CAUTION: To properly ventilate the computer, allow at least a 3-inch

(7.6 cm) clearance on the left and right sides of the computer.

1–18 Maintenance and Service Guide

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Troubleshooting

WARNING: Only authorized technicians trained by Compaq should

repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module leve l repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

Utilities that are preinstalled on the computer include:

■ PhoenixBIOS Setup Utility—Allows you to modify or

restore factory default settings and configure the system BIOS to diagnose and solve minor problems.

■ Power Management—Allows you to reduce your computer

power consumption. Power Management information is contained in Chapter 1.

■ Security—Allows you to set or remove your power-on

password. Security information is contained in Chapter 1.

Maintenance and Service Guide 2–1

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Troubleshooting

Using the PhoenixBIOS Setup Utility

The PhoenixBIOS Setup Utility (PSU) is built into the system. You can configure the system BIOS and modify or restore factory default settings, such as date and time, types of disk drives, po wer management, and password settings. To run PSU, press F10 during system startup. When the main screen displays, use the keyboard and arrow keys to move around the menus and make selections.

2–2 Maintenance and Service Guide

Page 26

Troubleshooting Flowcharts for Portable Computers

Table 2-1

Troubleshooting Flowcharts Overview

Section Description

2.1 Initial troubleshooting

2.2 No power, part 1

2.3 No power, part 2

2.4 No power, part 3

2.5 No power, part 4

2.6 No video, part 1

2.7 No video, part 2

2.8 Non-functioning docking station

2.9 No operating system (OS) loading

Troubleshooting

2.10 No OS loading from hard drive, part 1

2.11 No OS loading from hard drive, part 2

2.12 No OS loading from hard drive, part 3

2.13 No OS loading from diskette drive

2.14 No OS loading from CD-/DVD-ROM drive

2.15 No audio, part 1

2.16 No audio, part 2

2.17 Non-functioning device

2.18 Non-functioning keyboard

2.19 Non-functioning pointing device

2.20 No network or modem connection

Maintenance and Service Guide 2–3

Page 27

Troubleshooting

2.1 Initial Troubleshooting

Begin

Troubleshooting

Is there power?

Beeps,

LEDs, or error

Messages?

Is there video?

(no boot)

Is the OS

loading?

Is there sound?

Go to

Section 2.2,

No Power

Check

LED board,

speaker

connections.

Go to

Section 2.6,

No Video

Go to

Section 2.9,

No OS Loading

Go to

Section 2.15,

No Audio

Connecting

or modem?

All drives working?

Keyboard/

pointing

device

working?

to network

End

Non-Functioning

Non Functioning

or Section 2.19,

Non-Functioning

Pointing Device.

Go to

Section 2.17,

Device

Go to

Section 2.18,

Keyboard,

Go to

Section 2.20,

Network

or Modem

Connection.

2–4 Maintenance and Service Guide

Page 28

2.2 No Power, Part 1

No Power

(Power LED is off)

Remove from

docking station

if applicable.

Troubleshooting

Power up on battery

power?

*Reset

power.

Power up

on AC

power?

*Reset

power.

Power up

in docking

station?

Done

1. Reseat power cables in docking station and at the AC outlet.

2. Ensure AC power source is active.

3. Ensure power strip is working.

Done

Power up

in docking

station?

Power up

on battery

power?

Go to

Section 2.3,

No Power, Part 2

Power up

on AC

power?

Go to

Section 2.4,

No Power, Part 3

*Notes:

1. On some models, there is a separate re button.

2. On some models, the computer may be reset using the Standby switch and eith the lid switch or the main power switch

Go to

Section 2.8,

Non-Functioning

Docking Station

Maintenance and Service Guide 2–5

Page 29

Troubleshooting

2.3 No Power, Part 2

Continued from

Section 2.3,

No Power, Part 1

Visually check for

debris in battery socket and clean

if necessary

Power on?

Check battery by

recharging,

moving to another

computer, or

replacing it.

Power on?

Done

Replace power

supply, (if

applicable)

Go to

Power on?

Section 2.4,

No Power, Part 3

Done

2–6 Maintenance and Service Guide

Page 30

2.4 No Power, Part 3

Continued from

Section 2.3,

No Power, Part 2

Plug directly

into AC outlet.

Troubleshooting

Power LED

on?

Reseat AC adapter

in computer and at power source.

Power on?

Power outlet

active?

Replace

power cord.

Power on?

Done

Try different

outlet.

Internal or

external AC

adapter?

Internal

Go to

Section 2.5,

No Power, Part 4

Done Done

External

Replace external

AC adapter.

Power on?

Maintenance and Service Guide 2–7

Page 31

Troubleshooting

2.5 No Power, Part 4

Continued from

Section 2.4,

No Power, Part 3

Open

computer.

Loose or

damaged

parts?

computer and

retest.

Power on?

Done

Reseat loose

components and

boards and

replace

damaged items.

Replace the following items, if applicable. Check computer operation after each replacement:

1. Internal DC-DC converter*

2. Internal AC adapter

3. Processor board*

4. System board*

* Replace these items as a set to prevent

shorting out among the components.

2–8 Maintenance and Service Guide

Page 32

2.6 No Video, Part 1

No Video

Docking

Station

Standalone or Docking

Station?

Go to

Section 2.7,

No Video, Part 2

Troubleshooting

* Note: To change from internal to

external display, use the hotkey combination.

Standalone

Internal or

external

display*?

External

Adjust

brightness.

Internal

Video OK? Done

Replace one at a time. Test after each item:

Check for bent

pins on cable.

1. Cable between notebook and computer display (if applicable)

2. Inverter board (if applicable)

3. Display

4. System board

Adjust

brightness.

Video OK? Done

Depress lid

switch to ensure

operation.

Video OK? Done

Video OK?

Try another display.

Internal and

external

video OK?

Replace

system

board.

Done

Maintenance and Service Guide 2–9

Done

Page 33

Troubleshooting

2.7 No Video, Part 2

Continued from

Section 2.6,

No Video, Part 1

Remove

notebook from

docking station,

if connected.

Adjust

display

brightness.

Video OK?

Check for notebook properly

seated in docking station, bent

pins on cable, and for monitor

connection.

Video OK?

Adjust external

monitor display.

Go to “A” in Section 2.6,

No Video, Part 1.

Done

Check brightness

of external

monitor.

Video OK?

Try another

external

monitor.

Internal

and external

video OK?

Go to Section 2.8,

Non-Functioning

Docking Station.

Done

2–10 Maintenance and Service Guide

Page 34

2.8 Non-Functioning Docking Station

(if applicable)

Reseat power

cord in docking

station and

power outlet.

Troubleshooting

Check voltage

setting on

docking station.

Reset monitor

cable connector at

docking station.

Docking

station

operating?

Remove notebook, reseat all internal parts,

and replace any

damaged items in

docking station.

Reinstall

notebook into

docking station.

Docking

station

operating?

Done

Replace these docking station component one at a time. Check computer operation after each replacement:

1. Power supply

2. I/O board

3. Backplane board

4. Switch box

5. Docking motor mechanism

Maintenance and Service Guide 2–11

Page 35

Troubleshooting

2.9 No Operating System (OS) Loading

Reseat power

cord in docking

station and

power outlet.

Hard drive,

go to

Section 2.10.

Diskette drive,

go to

Section 2.13.

CD-/DVD-ROM

drive,

go to

Section 2.14.

Network,

go to

Section 2.20.

NOTE: Before beginning, always check cable connections, cable ends, and drives for bent or damaged pins.

2–12 Maintenance and Service Guide

Page 36

Troubleshooting

2.10 No OS Loading from Hard Drive, Part 1

OS not

loading from

hard drive.

Non-

system disk

message?

Reseat

external

hard drive.

OS loading?

Boot from

CD?

Check the setup

utility for correct

booting order.

Go to

Section 2.11,

No OS Loading

from Hard Drive,

part 2.

Done

Boot from

diskette?

Go to

Section 2.13,

No OS

Loading from

Diskette Drive.

Boot from

hard drive?

Done

Change boot priority through the setup utility

and reboot.

Boot from

hard drive?

Go to

Section 2.17,

Non-Functioning

Device.

Maintenance and Service Guide 2–13

Page 37

Troubleshooting

2.11 No OS Loading from Hard Drive, Part 2

Continued from

Section 2.10,

No OS Loading

from Hard Drive,

Part 1

CD or

diskette in

drive?

Remove

diskette and

reboot.

1. Replace hard drive.

2. Replace system board.

Reseat

hard drive.

Access

hard drive?

Run FDISK.

Done

Boot from

hard drive?

Boot

from diskette

drive?

Access

hard

drive?

Go to

Section 2.13,

No OS Loading

from Hard Drive,

Part 3.

No OS Loading

Done

Go to

Section 2.12,

from Diskette

Drive.

Done

Hard drive

partition?

Hard drive

formatted?

Computer

boot?

Go to

Section 2.13,

No OS Loading

from Hard Drive,

Part 3.

Create partition, then format hard drive to bootable

C:\ prompt.

Format hard drive

and bring to a

bootable C:\

prompt.

Load OS using

Restore CD if

applicable (see

note).

2–14 Maintenance and Service Guide

Page 38

Troubleshooting

2.12 No OS Loading from Hard Drive, Part 3

Continued from

Section 2.11,

No OS Loading

from Hard Drive,

Part 2.

System

files on hard

drive?

Install OS

and reboot

(see note).

Virus

on hard

drive?

Run SCANDISK,

check for bad

sectors.

Can bad

sectors

be fixed?

Fix bad

sectors.

Clean virus

(see note).

loading from

hard drive?

Done

Diags

on diskette?

Replace

hard drive.

Replace

hard drive.

Run diags and

recommendations

Boot from

hard drive?

Replace

hard drive.

Done

Maintenance and Service Guide 2–15

Page 39

Troubleshooting

2.13 No OS Loading from Diskette Drive

OS not loading

from

diskette drive.

Non-

System Disk

message?

Boot

from another

device?

Diskette

drive enabled

in the setup

utility?

Reseat

diskette drive.

Go to

Section 2.17,

Non-Functioning

Device.

Enable drive

and cold boot

computer.

loading?

Bootable

diskette

in drive?

Check diskette

for system files.

Try different

diskette.

Non System

Disk error?

Done

Install bootable

diskette and

reboot computer.

1. Replace diskette drive.

2. Replace system board.

Diskette

drive boot

order.

Clear CMOS.

Refer to Section

1.2, “Security,”

for instructions.

loading?

Done

Change boot

priority using

the setup utility.

2–16 Maintenance and Service Guide

Go to

Section 2.17,

Non-Functioning

Device

Page 40

Troubleshooting

2.14 No OS Loading from CD- or DVD-ROM Drive

No OS

loading from

CD- or

DVD-ROM drive.

Boots from

CD or DVD?

Reseat

drive.

Disk

in drive?

Install

bootable disk.

Done

Boots from

CD or DVD?

Booting

from another

device?

Bootable

disk in

drive?

Try another

bootable

disk.

Done

Go to

Section 2.17,

Non-Functioning

Device.

Install bootable

disk and

reboot

computer.

Booting

order

correct?

Clear CMOS.

Refer to Section

1.2, “Security,”

for instructions.

Go to

Section 2.17,

Non-Functioning

Device

Correct boot

order using

the setup utility.

Maintenance and Service Guide 2–17

Page 41

Troubleshooting

2.15 No Audio, Part 1

Turn up audio

No audio.

internally and/or

externally.

Audio? Done

Notebook in

docking station

(if applicable)?

Go to

Section 2.16,

No Audio, Part 2.

Undock

Replace the following docking station components one at a time as applicable. Check after each change.

1. Reseat docking station audio cable.

2. Replace audio cable.

3. Replace speaker.

4. Replace docking station audio board.

5. Replace backplane board.

Go to

Section 2.8,

Non-Functioning

Device

Internal

audio?

Audio? Done

Go to

Section 2.16,

No Audio, Part 2.

2–18 Maintenance and Service Guide

Page 42

2.16 No Audio, Part 2

Continued from

Section 2.15,

No Audio, Part 1.

Audio driver in OS configured?

Correct

drivers for

application?

Connect to

external speaker.

Reload

audio drivers.

Load drivers and set configuration

in OS.

Troubleshooting

Replace audio

board and

Audio?

Maintenance and Service Guide 2–19

speaker

connections in

notebook, if

applicable

1. Replace internal speakers.

2. Replace audio board, if applicable.

3. Replace system board.

Audio? Done

Page 43

Troubleshooting

2.17 Non-Functioning Device

Non-

Functioning

Device

Reseat

device.

Unplug the non-functioning device from the notebook, inspect cables and plugs for bent or broken pins or other

Clear

CMOS.

damage.

Any physical device?

Fix or

replace

broken item.

Reattach device.

Close notebook,

plug in power,

and reboot.

Device

boots

properly?

Possible bad hard

drive. Replace

drive.

Possible bad NIC.

Replace card. If

integrated NIC, replace system

board.

Possible bad

Done

2–20 Maintenance and Service Guide

diskette drive. Replace drive.

Go to

Section 2.9,

No OS Loading.

Device

boots

properly?

Done

Page 44

2.18 Non-Functioning Keyboard

Keyboard

not operating

properly.

Connect notebook

to good external

keyboard.

External

device

works?

Reseat internal

keyboard

connector (if

applicable).

Replace

system

board.

Troubleshooting

OK?

Replace internal

keyboard or

cable.

Done Done

OK?

Replace

system

board.

Maintenance and Service Guide 2–21

Page 45

Troubleshooting

2.19 Non-Functioning Pointing Device

Pointing device

not operating

properly.

Connect notebook

to good external pointing device.

External

device

works?

Reseat internal

pointing device

connector (if

applicable).

Replace

system

board.

Replace internal

OK?

pointing device or

cable.

Done Done

OK?

Replace

system

board.

2–22 Maintenance and Service Guide

Page 46

2.20 Network or Modem Connection

network/modem

connection.

Network

or modem jack

active?

Digital

line?

NIC/modem

configured in OS?

Replace jack or

to non-digital

reconfigure.

have jack activated.

Connect

line.

Reload

drivers and

OK?

Troubleshooting

Done

Disconnect all

power from

the notebook

and open.

Replace

NIC/modem if

applicable.

Reseat

NIC/modem if

applicable.

OK? Done

Replace

system

board.

Maintenance and Service Guide 2–23

Page 47

Illustrated Parts Catalog

This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers.

3.1 Serial Number Location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer (Figure 3-1).

Figure 3–1: Serial Number Location

Maintenance and Service Guide 3–1

Page 48

Illustrated Parts Catalog

3.2 Computer System Major Components

Figure 3–2: Computer System Major Components

3–2 Maintenance and Service Guide

Page 49

Spare Parts: Computer System Major Components

Item Description 1 Displays

Illustrated Parts Catalog

Table 3-1

Spare Part Number

14.1-inch, XGA, CTFT

12.1-inch, SVGA, CTFT

Plastics Kit 233562-001

2a 2b 2c

2d 3 LED cover 233559-001 4 Keyboard

5 Heat sink (requires installation of thermal pad; refer to

Left hinge cover Right hinge cover Memory expansion

compartment cover

Mini PCI slot cover

Arabic Belgian Czech Danish French French

Canadian German Hebrew Hungarian International Italian Japanese

Section 5.9, “Heat Sink,” for instructions on thermal pad installation)

233740-171 233740-381 233740-221 233740-081 233740-051

233740-121 233740-041 233740-BB1 233740-211 233740-002 233740-061 233740-291

not illustrated:

Computer feet RJ-45 cover RJ-11 cover

Korean Latin American

Spanish Norwegian Portuguese Russian Spanish Swedish Swiss Taiwanese Turkish U.K. English U.S. English

233545-001 233544-001

233740-AD1 233740-161

233740-091 233740-131 233740-251 233740-071 233740-101 233740-BF1 233740-AB1 233740-141 233740-031 233740-001

233555-001

6 Top co ver 233568-001 7 TouchPad 236076-001

Maintenance and Service Guide 3–3

Page 50

Illustrated Parts Catalog

Computer System Major Components (continued)

3–4 Maintenance and Service Guide

Page 51

Illustrated Parts Catalog

Table 3-1

Spare Parts: Computer System Major Components (Continued)

Spare Part

Item Description 8 Diskette drive 233553-001

Number

9 10-GB hard drive

(hard drive bracket spared in Hardware Kit, spare part number 234005-001)

10 Disk cell RTC battery 236359-001

Hardware Kit 234005-001

11a 11b 11c

12 Fan

13 Processors

14 Optical drives

15 System board

Hard drive bracket Fan bracket Optical drive alignment rail

(fan brack et spared in Hardw are Kit, item 11, spare part number 234005-001)

800 MHz Intel Pentium III 700 MHz Intel Celeron

(optical drive alignment rail spared in Hardware kit, item 11, spare part number 234005-001)

24X Max CD-ROM drive 8X Max DVD-ROM drive

(includes 64 MB SDRAM, left and right speakers, and left and right brackets)

233554-001

233552-001

233551-001 233549-001

233550-001 233548-001

233567-001

16 Base enclosure 233547-001 17 Battery packs

9 cell Lithium ion (Li ion) 9 cell Nickel Metal Hydride (Ni MH)

Maintenance and Service Guide 3–5

231964-001 231965-001

Page 52

Illustrated Parts Catalog

3.3 Plastics Kit Components

Figure 3–3: Plastics Kit Components

Table 3-2

Plastics Kit Components

Spare Part Number 233562-001

Item Description

1 Left hinge cover 2 Right hinge cover 3 Memory expansion compartment cover 4 Mini PCI slot cover 5 Computer feet 6 RJ-45 cover 7 RJ-11 cover

3–6 Maintenance and Service Guide

Page 53

3.4 Hardware Kit Components

Figure 3–4: Hardware Kit Components

Table 3-3

Hardware Kit Components

Spare Part Number 234005-001

Illustrated Parts Catalog

Item Description

1 Fan bracket 2 Optical drive alignment rail 3 Hard drive bracket

Maintenance and Service Guide 3–7

Page 54

Illustrated Parts Catalog

3.5 Cable Kit Components

Figure 3–5: Cable Kit Components

Table 3-4

Cable Kit Components

Spare Part Number 234006-001

Item Description

1 Diskette drive cable (2) 2 TouchPad cable 3 RJ-11 cable 4 RJ-45 cable

3–8 Maintenance and Service Guide

Page 55

3.6 Mass Storage Devices

Figure 3–6: Mass Storage Devices

Table 3-5

Mass Storage Devices

Illustrated Parts Catalog

Spare Part

Item Description

1 Diskette drive 233553-001 2 10-GB hard drive 233554-001 3 24X Max CD-ROM drive 233550-001 4 8X Max DVD-ROM drive 233548-001

Maintenance and Service Guide 3–9

Number

Page 56

Illustrated Parts Catalog

3.7 Miscellaneous

Table 3-6

Spare Parts: Miscellaneous (not illustrated)

Spare Part

Description Modems

Type III mini PCI combination 56 Kbps modem/NIC board Type III mini PCI 56 Kbps modem board PC Card modem

Modem adapters

Czech German Hungarian

Modem cable 234962-001 Modem cable adapters

Australian Belgian French

234963-221 236432-041 234963-211

304398-011 304398-181 304398-051

Norwegian Swiss

Number

233558-001 233557-001 233564-001

234963-091 198294-111

RJ-11 P55 adapters

Danish Finnish

RJ-11 PTT adapter (used in the United Kingdom) 158593-031 RJ-45 network cable 237672-001

3–10 Maintenance and Service Guide

316904-081 316904-351

Italian Swedish

316904-061 316904-101

Page 57

Illustrated Parts Catalog

Table 3-6

Spare Parts: Miscellaneous (not illustrated) (Continued)

Spare Part

Description External AC adapter

50W slim AC adapter Logo kit 233556-001 Memory expansion boards

256 MB 128 MB 64 MB

Number

163444-001 163444-291

167136-001 135244-001 135243-001

Screw kit

(includes M2.5 × 7, M2.5 × 5.5, M2.5 × 5, and M2.5 × 4.5 screws; refer to Appendix C, “Screw Listing,” for more information on screw specifications and usage)

Power cor d, black, 6 feet

Australian Danish European/Middle

Eastern/African Italian Japanese

246959-011 246959-081

246959-021 213352-001 197233-001

Korean Swiss Taiwanese U.K. English U.S. English

233565-001

246959-AD1 246959-AG1 234961-AA1 246959-031 246959-001

Maintenance and Service Guide 3–11

Page 58

Removal and Replacement

This chapter provides essential information for proper and safe removal and replacement service.

4.1 Tools Required

You will need the following tools to complete the removal and replacement procedures:

■ Magnetic screwdriver

■ Phillips P0 screwdriver

■ Tool kit (includes connector removal tool, loopback plugs,

and case utility tool)

4.2 Service Considerations

Preliminaries

Listed below are some of the considerations that you should keep in mind during disassembly and assembly procedures.

As you remove each subassembly from the computer, place it

✎

(and all accompanying screws) away from the work area to prevent damage.

Maintenance and Service Guide 4–1

Page 59

Removal and Replacement Preliminaries

Plastic Parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and Connectors

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; they tear easily.

CAUTION: When servicing the computer, ensure that cables are

placed in their proper location during the reassembly process. Improper cable placement can damage the computer.

4.3 Preventing Damage to Removable Drives

Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe these precautions:

■ Before removing or inserting a hard drive, shut down the

computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, then shut it down.

■ Before removing a diskette drive or optical drive, ensure that

a diskette or disc is not in the drive. Ensure that the optical drive tray is closed.

4–2 Maintenance and Service Guide

Page 60

Removal and Replacement Preliminaries

■ Before handling a drive, ensure that you are discharged of

static electricity. While handling a drive, avoid touching the connector.

■ Handle drives on surfaces that have at least one inch of

shock-proof foam.

■ Avoid dropping drives from any height onto any surface.

■ After removing a hard drive, CD-ROM drive, or a diskette

drive, place it into a static-proof bag.

■ Avoid exposing a hard drive to products that have magnetic

fields such as monitors or speakers.

■ Avoid exposing a drive to temperature extremes or to liquids.

■ If a drive must be mailed, do the following: place the drive

into a bubble pack mailer or other suitable form of protective packaging; label the package “Fragile: Handle With Care.”

Maintenance and Service Guide 4–3

Page 61

Removal and Replacement Preliminaries

4.4 Preventing Electrostatic Damage

Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the dischar ge contains enough power to alter device parameters or melt silicon junctions.

A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge may not be affected at all and can work perfectly throughout a normal cycle. It may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

4.5 Packaging and Transporting Precautions

Use the following grounding precautions when packaging and transporting equipment:

■ To avoid hand contact, transport products in static-safe

containers such as tubes, bags, or boxes.

■ Protect all electrostatic-sensitive parts and assemblies with

conductive or approved containers or packaging.

■ Keep electrostatic-sensitiv e parts in their containers until they

arrive at static-free workstations.

■ Place items on a grounded surface before removing them

from their container.

■ Always be properly grounded when touching a sensitive

component or assembly.

4–4 Maintenance and Service Guide

Page 62

Removal and Replacement Preliminaries

■ Place reusable electrostatic-sensitive parts from assemblies in

protective packaging or non-conductive foam.

■ Use transporters and conveyers made of antistatic belts and

roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground, and that proper materials were selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

4.6 Workstation Precautions

Use the following grounding precautions at workstations:

■ Cover the workstation with approved static-dissipative

material (refer to Table 4-2).

■ Use a wrist strap connected to a properly grounded work

surface and use properly grounded tools and equipment.

■ Use conductive field service tools, such as cutters,

screwdrivers, and vacuums.

■ When using fixtures that must directly contact dissipative

surfaces, use fixtures made of static-safe materials only.

■ Keep the work area free of nonconductive materials such as

ordinary plastic assembly aids and Styrofoam.

■ Handle electrostatic-sensitive components, parts, and

assemblies by the case or PCM laminate. Handle them only at static-free workstations.

■ Avoid contact with pins, leads, or circuitry.

■ Turn of f power and input signals before inserting or remo ving

connectors or test equipment.

Maintenance and Service Guide 4–5

Page 63

Removal and Replacement Preliminaries

4.7 Grounding Equipment and Methods

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■ When seated, wear a wrist strap connected to a grounded

system. Wrist straps are flexible straps with a minimum of one megaohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snug against the skin at all times. On grounded mats with banana-plug connectors, connect a wrist strap with alligator clips.

■ When standing, use foot straps and a grounded floor mat.

Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use them on both feet with a minimum of one-megaohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

■ Other grounding equipment recommended for use in

preventing electrostatic damage includes:

■ Antistatic tape

■ Antistatic smocks, aprons, or sleeve protectors

■ Conductive bins and other assembly or soldering aids

■ Non-conductive foam

■ Conductive tabletop workstations with ground cord of

one-megaohm resistance

■ Static-dissipative table or floor mats with hard tie to ground

■ Field service kits

■ Static awareness labels

■ Material-handling packages

4–6 Maintenance and Service Guide

Page 64

Removal and Replacement Preliminaries

■ Non-conductive plastic bags, tubes, or boxes

■ Metal tote boxes

■ Electrostatic voltage levels and protective materials

Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.

Table 4-1

Typical Electrostatic Voltage Levels

Relative Humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

A product can be degraded by as little as 700 volts.

✎

T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats.

Table 4-2

Static-Shielding Materials

Material Use Voltage Protection Level

Antistatic plastic Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V

Maintenance and Service Guide 4–7

Page 65

Removal and Replacement

Procedures

This chapter provides removal and replacement procedures. All screws removed during disassembly are P0 Phillips screws.

There are four different sized screws that must be removed and replaced when servicing the computer. Make special note of the size and location of each screw during removal and replacement.

Refer to Appendix C, “Screw Listing,” for detailed information on screw sizes, locations, and usage.

Maintenance and Service Guide 5–1

Page 66

Removal and Replacement Procedures

5.1 Serial Number

Report the computer serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the computer (Figure 5-1).

Figure 5–1: Serial Number Location

5–2 Maintenance and Service Guide

Page 67

Removal and Replacement Procedures

5.2 Disassembly Sequence Chart

Use the chart below to determine the section number to be referenced when removing computer components.

Table 5-1

Disassembly Sequence Chart

Section Description

5.3 Preparing the computer for disassembly 0

5.4 Computer feet 0

5.5 LED cover 0

5.6 Keyboard 2

5.7 Optical drive 1

5.8 Display 7

5.9 Heat sink 5

5.10 Processor 0

5.11 Top cover 15

# of Screws Removed

5.12 Diskette drive 2

5.13 TouchPad 1

5.14 Hard drive Hard drive bracket

5.15 Disk cell Real Time Clock (RTC) battery 0

5.16 Fan Fan bracket

5.17 System board Optical drive alignment rail

Maintenance and Service Guide 5–3

Page 68

Removal and Replacement Procedures

5.3 Preparing the Computer for Disassembly

Perform the following steps before disassembling the computer. Consult the computer Hardware Guide for instructions on the following steps:

1. Turn off the computer.

2. Disconnect the AC Adapter and all external devices.

3. Remove any battery packs inserted into the computer.

4. Remove the memory expansion compartment cover.

5–4 Maintenance and Service Guide

Page 69

Removal and Replacement Procedures

5.4 Computer Feet

The computer feet are adhesive-backed rubber pads. The computer feet are included in the Plastics Kit (spare part number 233562-001). Refer to Figure 5-2 for the computer feet locations.

Computer Feet

Spare Part Number Information

Plastics kit, includes: Spare part number 233562-001

Left hinge cover Computer feet Right hinge cover RJ-45 cover Mini PCI slot cover RJ-11 cover Memory expansion compartment cover

Figure 5–2: Replacing the Computer Feet

Maintenance and Service Guide 5–5

Page 70

Removal and Replacement Procedures

5.5 LED Cover

LED Cover

Spare Part Number Information

LED cover 233559-001

1. Prepare the computer for disassembly (Section 5.3).

2. Turn the computer top side up with the front facing you.

3. Open the computer.

4. Lift up the left edge of the LED cover 1 (Figure 5-3).

5. Lift up the front edge of the LED cover from left to right 2.

6. Lift the LED cover straight up to remove it.

Figure 5–3: Removing the LED Cover

Reverse the above procedure to install the LED cover.

5–6 Maintenance and Service Guide

Page 71

5.6 Keyboard

Spare Part Number Information

Keyboards

Arabic Belgian Czech Danish French French Canadian German Hebrew Hungarian International Italian Japanese

1. Prepare the computer for disassembly (Section 5.3).

233740-171 233740-381 233740-221 233740-081 233740-051 233740-121 233740-041 233740-BB1 233740-211 233740-002 233740-061 233740-291

Removal and Replacement Procedures

Keyboard

Korean Latin American Spanish Norwegian Portuguese Russian Swedish Swiss Spanish Taiwanese Turkish U.K. English U.S. English

233740-AD1 233740-161 233740-091 233740-131 233740-251 233740-101 233740-BF1 233740-071 233740-AB1 233740-141 233740-031 233740-001

2. Remove the LED cover (Section 5.5).

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Removal and Replacement Procedures

3. Remove the two M2.5 × 5 scre ws securing the keyboard to the base enclosure 1 (Figure 5-4).

4. Swing the back edge of the keyboard up and forward 2 until it rests on the top cover.

Figure 5–4: Removing the Keyboard Screws

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Removal and Replacement Procedures

5. Release the zero insertion force (ZIF) connector to which the keyboard cable is connected 1 and disconnect the keyboard cable from the system board 2 (Figure 5-5).

Figure 5–5: Disconnecting the Keyboard Cable

6. Remove the keyboard.

Reverse the above procedure to install the keyboard.

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Removal and Replacement Procedures

5.7 Optical Drive

Optical Drives

Spare Part Number Information

Optical drives

24X Max CD-ROM drive 8X Max DVD-ROM drive

Optical drive alignment rail (included in Hardware kit) 234005-001

1. Prepare the computer for disassembly (Section 5.3) and, in the order below, remove the following components:

❏ LED cover (Section 5.5) ❏ Keyboard (Section 5.6)

233550-001 233548-001

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Removal and Replacement Procedures

2. Remove the M2.5 × 4.5 screw that secures the optical dri v e to the heat sink 1 (Figure 5-6).

3. Push the back edge of the optical drive 2 to the right to disconnect it from the connector on the system board.

4. Slide the optical drive out of the base enclosure 3.

Figure 5–6: Removing the Optical Drive

Reverse the above procedure to install the optical drive.

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Removal and Replacement Procedures

5.8 Display

Display

Spare Part Number Information

Displays

14.1-inch, XGA, CTFT

12.1-inch, SVGA, CTFT

When the display screws are removed, the display assembly is

✎

unsupported. Make sure to provide support for the display assembly when removing the display screws.

1. Prepare the computer for disassembly (Section 5.3) and, in the order below, remove the following components:

❏ LED cover (Section 5.5) ❏ Keyboard (Section 5.6)

233545-001 233544-001

2. Close the computer.

3. Position the computer with the rear panel facing you.

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Removal and Replacement Procedures

4. Remove the two M2.5 × 4.5 scre ws securing the hinge cov ers to the display hinges 1 (Figure 5-7).

5. Lift the hinge covers straight up to remove them 2.

Figure 5–7: Removing the Hinge Covers

The right and left hinge covers are included in the Plastics Kit and

✎

are not interchangeable.

Hinge Covers

Spare Part Number Information

Plastics kit, includes: Spare part number 233562-001

Left hinge cover Computer feet Right hinge cover RJ-45 cover Mini PCI slot cover RJ-11 cover Memory expansion compartment cover

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Removal and Replacement Procedures

6. Position the computer with the front facing you.

7. Open the computer.

8. Remove the M2.5 × 4.5 screw securing the display ground cable to the base enclosure 1 (Figure 5-8).

9. Disconnect the display video cable 2.

10. Remove the four M2.5 × 7 screws securing the display hinges to the base enclosure 3.

Figure 5–8: Removing the Display

11. Remove the display.

Reverse the above procedure to install the display.

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Removal and Replacement Procedures

To ensure proper alignment of the display when replacing it,

✎

loosely install the screws in the 1, 2, 3, 4, 5 sequence indicated in Figure 5-9. After all screws have been loosely installed, tighten them.

Figure 5–9: Installing the Display Screws

Reverse the above procedure to install the display.

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Removal and Replacement Procedures

5.9 Heat Sink

Heat Sink

Spare Part Number Information

Heat sink 233555-001

1. Prepare the computer for disassembly (Section 5.3) and, in the order below, remove the following components:

❏ LED cover (Section 5.5) ❏ Keyboard (Section 5.6) ❏ Optical drive (Section 5.7) ❏ Display (Section 5.8)

The heat sink is secured to the base enclosure by five screws that

✎

are two different sizes. Be sure to carefully note the size and location of each screw.

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Removal and Replacement Procedures

2. Remove the four M2.5 × 7 screws 1 and the M2.5 × 4.5 screw 2 securing the heat sink to the base enclosure (Figure 5-10).

Figure 5–10: Removing the Heat Sink Screws

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Removal and Replacement Procedures

3. Lift the front edge of the heat sink and swing it up and back until the shield rests at a 45-degree angle 1 (Figure 5-11).

4. Pull the heat sink away from the base enclosure at a 45-degree angle 2 and remove it from the base enclosure.

Figure 5–11: Removing the Heat Sink

A thermal pad 3 is installed on the heat sink and makes contact with the processor. An y time the heat sink is remov ed, inspect the thermal pad for damage.

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Removal and Replacement Procedures

Follow these steps to replace a damaged thermal pad:

a. Carefully peel the old thermal pad from the heat

sink area.

b. Use a plastic straight edge tool (such as a credit card) to

remove any thermal pad residue. Glue residue does not need to be totally removed. The glue used on the thermal pad has thermal conducting properties and will flow together with the glue from the new thermal pad.

CAUTION: Do not use an y metal tools when remo ving thermal pad

residue from the heat sink or processor. Failure to follow this caution can result in damage to these components and system failure.

c. Peel the backing from the new thermal pad and position it

on the heat sink in the same location as the old pad.

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Removal and Replacement Procedures

5.10 Processor

Processor

Spare Part Number Information

800 MHz Intel Pentium III 700 MHz Intel Celeron

1. Prepare the computer for disassembly (Section 5.3) and, in the order below, remove the following components:

❏ LED cover (Section 5.5) ❏ Keyboard (Section 5.6) ❏ Optical drive (Section 5.7) ❏ Heat sink (Section 5.9)

233551-001 233549-001

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Removal and Replacement Procedures

2. Slide the processor lever to the left 1 and then swing it up and forward 2 until it is vertical (Figure 5-12).

3. Lift the outside edges of the processor straight up to remove it from the system board 3.

When replacing the processor, make sure the processor is seated

✎

in the processor socket with the gold triangle in the rear left corner 4.

If there is any thermal pad residue on the processor 5, use a

✎

plastic straight edge tool (such as a credit card) to remove it. Refer to Section 5.9, “Heat Sink,” for instructions on replacing the thermal pad on the heat sink.

Figure 5–12: Removing the Processor

CAUTION: Do not use an y metal tools when remo ving thermal pad

residue from the heat sink or processor. Failure to follow this caution can result in damage to these components and system failure.

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Removal and Replacement Procedures

5.11 Top Cover

Top Cover

Spare Part Number Information

Top cover 233568-001

1. Prepare the computer for disassembly (Section 5.3) and, in the order below, remove the following components:

❏ LED cover (Section 5.5) ❏ Keyboard (Section 5.6) ❏ Optical drive (Section 5.7) ❏ Display (Section 5.8) ❏ Heat sink (Section 5.9)

2. Turn the computer bottom side up with the front facing you.

The top cover is secured to the base enclosure by 15 screws that

✎

are two different sizes. Be sure to carefully note the size and location from which each screw was removed.

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Removal and Replacement Procedures

3. Remove the 10 M2.5 × 7 screws 1 and the three M2.5 × 4.5 screws 2 securing the top cover to the base enclosure (Figure 5-13).

Figure 5–13: Removing the Top Cover Screws

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Removal and Replacement Procedures

4. Turn the computer top side up with the front facing you.

5. Disconnect the diskette drive cable from the low insertion force (LIF) connector on the system board 1 (Figure 5-14).

6. Disconnect the TouchPad cable from the LIF connector on the system board 2.

7. Remove the two M2.5 × 4.5 screws securing the top cover to the base enclosure 3.

8. Lift the top cover straight up to remove it from the base enclosure 4.

Figure 5–14: Removing the Top Cover

Reverse the above procedure to install the top cover.

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Removal and Replacement Procedures

5.12 Diskette Drive

Diskette Drive

Spare Part Number Information

Diskette drive 233553-001

1. Prepare the computer for disassembly (Section 5.3) and, in the order below, remove the following components:

❏ LED cover (Section 5.5) ❏ Keyboard (Section 5.6) ❏ Optical drive (Section 5.7) ❏ Display (Section 5.8) ❏ Heat sink (Section 5.9) ❏ Top cover (Section 5.11)

2. Turn the top cover bottom side up with the front facing you.

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Removal and Replacement Procedures

3. Remove the two M2.5 × 4.5 screws securing the diskette drive to the top cover 1 (Figure 5-15).

4. Remove the tape adhering the diskette drive and TouchPad cables to the top cover 2.

5. Remove the diskette drive from the top cover 3.

Figure 5–15: Removing the Diskette Drive

Reverse the above procedure to install the diskette drive. When installing the diskette drive in the top cover, make sure the

✎

tab in the front right corner of the diskette drive f its into the slot in the front right corner of the top cover.

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Removal and Replacement Procedures

5.13 TouchPad

TouchPad

Spare Part Number Information

TouchPad 236076-001

1. Prepare the computer for disassembly (Section 5.3) and, in the order below, remove the following components:

❏ LED cover (Section 5.5) ❏ Keyboard (Section 5.6) ❏ Optical drive (Section 5.7) ❏ Display (Section 5.8) ❏ Heat sink (Section 5.9) ❏ Top cover (Section 5.11)

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Removal and Replacement Procedures

2. Remove the M2.5 × 4.5 screw 1 securing the TouchPad bracket to the top cover (Figure 5-16).

3. Slide the TouchPad bracket forward 2.

4. Lift the TouchPad bracket up and remove it from the top cover 3.

Figure 5–16: Removing the TouchPad Bracket

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Removal and Replacement Procedures

5. Remove the TouchPad board and cable from the top cover (Figure 5-17).

Figure 5–17: Removing the TouchPad

Reverse the above procedure to install the TouchPad.

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Removal and Replacement Procedures

5.14 Hard Drive

Hard Drive

Spare Part Number Information

10-GB hard drive 233554-001 Hard drive bracket (included in Hardware kit) 234005-001

CAUTION: To prevent damage to the computer and hard drive and

loss of information, shut down the computer before removing the hard drive from the computer. Do not remove the hard drive while the computer is on, in Suspend (Standby), or in Hibernation. If you are not sure whether the computer is in Hibernation, turn the computer on, then shut it down. If the computer is running a retail version of a Windows operating system, shut down the computer before removing any drive.

1. Prepare the computer for disassembly (Section 5.3) and, in the order below, remove the following components:

❏ LED cover (Section 5.5) ❏ Keyboard (Section 5.6) ❏ Optical drive (Section 5.7) ❏ Display (Section 5.8) ❏ Heat sink (Section 5.9) ❏ Top cover (Section 5.11)

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Removal and Replacement Procedures

2. Remove the three M2.5 × 5.5 screws 1 securing the hard drive and hard drive bracket to the base enclosure (Figure 5-18).

3. Remove the hard drive bracket 2 from the base enclosure.

4. Slide the hard drive toward the front of the base enclosure 3 to disconnect it from the system board.

5. Remove the hard drive from the base enclosure 4.

Figure 5–18: Removing the Hard Drive

Reverse the above procedure to install the hard drive.

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Removal and Replacement Procedures

5.15 Disk Cell Real Time Clock (RTC) Battery

Disk Cell RTC Battery

Spare Part Number Information

Disk cell RTC battery 236359-001

1. Prepare the computer for disassembly (Section 5.3) and, in the order below, remove the following components:

❏ LED cover (Section 5.5) ❏ Keyboard (Section 5.6) ❏ Optical drive (Section 5.7) ❏ Display (Section 5.8) ❏ Heat sink (Section 5.9) ❏ Top cover (Section 5.11)

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Removal and Replacement Procedures

2. Lift the edge of the battery to disconnect it from its socket (Figure 5-19).

Figure 5–19: Removing the Disk Cell Battery

Reverse the above procedure to install the disk cell RTC battery.

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Removal and Replacement Procedures

5.16 Fan

Fan

Spare Part Number Information

Fan 233552-001 Fan bracket (included in Hardware kit) 234005-001

1. Prepare the computer for disassembly (Section 5.3) and, in the order below, remove the following components:

❏ LED cover (Section 5.5) ❏ Keyboard (Section 5.6) ❏ Optical drive (Section 5.7) ❏ Display (Section 5.8) ❏ Heat sink (Section 5.9) ❏ Top cover (Section 5.11)

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Removal and Replacement Procedures

2. Remove the two M2.5 × 4.5 screws 1 securing the fan bracket and fan to the system board (Figure 5-20).

3. Disconnect the fan cable from the system board 2.

4. Remove the fan bracket 3 and f an 4 from the base enclosure.

Figure 5–20: Removing the Fan

Reverse the above procedure to install the fan.

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Removal and Replacement Procedures

When installing the fan, route the fan cable 1 under the clip 2 on

✎

the processor mount as indicated in Figure 5-21.

Figure 5–21: Routing the Fan Cable

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