First Edition (July 1998)
Part Number 338521-001
Compaq Computer Corporation
Notice
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1998 Compaq Computer Corporation.
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The software may be used or copied only in accordance with the terms of the agreement.
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Other product names mentioned herein may be trademarks and/or registered trademarks of their
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Compaq Professional W orkst at ion AP500 Reference Guide
First Edition (July 1998)
Part Number 338521-001
Contents
About This Guide
Text Conventions ................................................................................................................. ix
Symbols in Text.................................................................................................................... x
Symbols on Equipment.........................................................................................................xi
Writer: B J Pereira Project: Compaq Professional Workstation AP500 Reference Guide Comments: 338521-001
File Name: A-FRNT Last Saved On: 5/21/98 3:11 PM
About This Guide
This guide is designed to be used as step-by-step instructions for installation,
and as a reference for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
KeysKeys appear in boldface. A plus sign (+) between two
USER INPUTUser input appears in a different typeface and in
FILENAMESFile names appear in uppercase italics.
ix
keys indicates that they should be pressed
simultaneously.
uppercase.
Menu Options,
Command Names,
Dialog Box Names
COMMANDS,
DIRECTORY
NAMES, an d DR I VE
NAMES
TypeWhen you are instructed to type information, type the
EnterWhen you are instructed to enter information, type the
These appear in initial capital letters.
These always appear in uppe rc ase
information without pressing the Enter key.
information and then press the Enter key.
Writer: B J Pereira Project: Compaq Professional Workstation AP500 Reference Guide Comments: 338521-001
Compaq Profess ional W orkstation AP500 Reference Guide
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x
About This Guide
Symbols in Text
These symbols may be found in the t ext of t his guide . T hey ha ve the
following meanings.
!
IMPORTANT: Presents clarifying information or specif i c i nst ruct i ons.
NOTE: Presents comm ent ary, si del ights, or interest i ng poi nts of informat i on.
WARNING: Indicates that failure to fol l ow di rect i ons i n the warning could
result in bodily harm or loss of life.
CAUTION: Indicat es t hat failure to fol l ow di rect i ons coul d resul t i n
damage to equipment or l oss of i nformation.
Writer: B J Pereira Project: Compaq Professional Workstation AP500 Reference Guide Comments: 338521-001
File Name: A-FRNT Last Saved On: 5/21/98 3:11 PM
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface or area of the equipment m arked wi t h these
symbols indicat es t he presence of el ectrical shock hazards.
Enclosed area contains no operator serviceable parts.
WARNING: To reduce risk of injury from el ect ri cal shock
hazards, do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicat es a
Network Interface C onnect ion.
WARNING: To reduce risk of electrical shock, f ire, or damage
to the equipment , do not plug tel ephone or tel ecommunications
connectors into this recept acl e.
Any surface or area of the equipment m arked wi t h these
symbols indicat es t he presence of a hot surf ace or hot
component. If this surface is contact ed, the potenti al f or i nj ury
exists.
WARNING: To reduce the risk of injury f rom a hot component,
allow the surface t o cool before touching.
xi
WARNING: To reduce the risk of electri c shock or damage to the
equipment:
■
Do not disable t he power cord grounding pl ug. The grounding plug is an
important saf et y f eature.
■
Plug the power cord into a grounded (earthed) electri cal out let that i s
easily accessible at al l times.
■
Disconnect power from t he w orkst at i on by unpl ugging the power cord
from either the el ect ri cal out let or the workstati on.
Compaq Profess ional W orkstation AP500 Reference Guide
Writer: B J Pereira Project: Compaq Professional Workstation AP500 Reference Guide Comments: 338521-001
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xii
About This Guide
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website by
logging on to the Interne t at ht t p: //www.compaq.com .
Telephone Numbers
For the name of your nearest Compaq Authorized Reseller:
In the United States, call 1-800-345-1518
In Canada, call 1-800-263-5868
For Compaq technical support:
In the United States and Canada, call 1-800-386-2172
For Compaq technical support phone numbers outside the United States and
Canada, visit the Compaq website at:
http://www.compaq.com
Writer: B J Pereira Project: Compaq Professional Workstation AP500 Reference Guide Comments: 338521-001
File Name: A-FRNT Last Saved On: 5/21/98 3:11 PM
Chapter 1
Product Features
1-1
COMPACT
Figure 1-1. Compaq P rofessional Workstation AP500
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1-2
Product Features
Standard Features
The Compaq Professional Workstation AP500 offers the following standard
features. Features may vary depending on your model. For a complete listing
of the hardware and software installed in your workstation run the INSPEC T
utility in Chapter 2.
FeatureCompaq Pr o fessional Workstation AP500
ProcessorsStandard with one 400-M Hz or 450-MHz Int el Pentium II
Number of ProcessorsOne processor, upgradable to two
L2 Cache Siz e512 KB
Memory64-MB or 128-MB, 100-MHz Registered SDRAM DI M M s
Table 1-1
Standard Features
processor
(upgradable to 1 GB).
Optional Memory
Upgrades
Memory Control l er800MB/s single channel m em ory controll er
Error Checki ng and
Correcting (E CC) M em o ry
Graphics Cont rollerShips with 2D/3D or 3D graphic s controll er. Refer to t h e
Expansi on S lotsSix s l ots with five open. Three dedicated PCI slots. One
Drive ControllerIntegrated IDE control ler and Integrat ed Wi de-Ul tra SCSI
Supports 100-M Hz ECC 32-MB, 64-M B, 128-MB,
or 256-MB Registered SDRAM DI MMs.
Uses an encodi ng scheme for m em ory error detect i on and
correcti on. (Specif ically , this feature detects and correc ts all
single-bit m em ory errors, and det ects and report s double-bit
errors.)
appropriate guide on the SmartStart for Work stations CD
under X:\DOCS\GRAPHICS , where X is your CD-ROM driv e
designation.
shared PCI/ ISA sl ot (1 full-length PCI/I SA). One dedic ated
short IS A slot. One Accel erated Graphics Port (AGP) slot
located on system board.
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Standard Features Continued
FeatureCompaq Pr o fessional Workstation AP500
Network Control l erCompaq Fast Et hernet Embedded NIC NC3121 (10/100Mbps
with RJ-45 connector only).
Hard Drive TypesUltra ATA (IDE) or Wide-Ult ra SCSI (To f i nd your speci fic
hard drive size, double-cl ick on My Computer, then click on
the drive y ou want to check. Cli ck File, t hen click
Properties.)
Secondary S torage3.5-inc h di skett e dri ve and CD-ROM drive
Drive Bay sSeven driv e bays wit h four open.
1-3
Standard Ex ternal
Connectors/Jacks
Serial (two available)
Parallel
USB-hardware ready (t wo available)
Wide-Ultra SCS I
Ethernet (RJ-45)
Headphone and microphone jac ks
Stereo line i n/line out
Keyboard
Mouse
VGA (AGP) on selected m odels
AudioIntegrated/ ported speaker built into t he front bezel
Integrated audi o chip provides stereo sound and FM synthes i s
Headphone jack
Microphone jac k
Stereo line i n/line out
ROMSoftware upgradable ROM v ia ROMPaq Utility
Power Supply325-Watt power supply with Power F actor Correction (PFC)
SoftwareMicros oft Windows NT Workstat i on, Compaq support
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SmartStart for Workstations
If the preinstalled software on your workstation has been deleted, you can
install Microsoft Windows NT Workstation, Compaq support software, and
Compaq utilities using SmartStart for Workstations. For more information
about SmartStart for Workstations, refer to the Software Installation Guide
shipped with the workstation. There are also online help files located on the
SmartStart for Workstations CD.
For information about the graphics controller installed on your workstation,
refer to the appropriate guide on the SmartStart for Workstations CD under
X:\DOCS\GRAPHICS, where X is your CD-ROM drive designation. To view
one of the .pdf files, use Adobe Acrobat Reader. To install Adobe Acrobat
Reader, refer to the Software Installation Guide.
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Table 1-2
Front Panel Components
Ref.ComponentDescription
1Power on/off LEDAfter pluggi ng the power cord into a grounded AC
outlet and t he workstat ion, if the LED is:
Off - Workstation is ready to be powered up.
Steady Amber - T he expansion board assembly i s
not seated properl y.
After pressing the power button, if the LED is:
Steady Green - Works tation is turned on, and the
expansion board as sembly i s seated properly.
Blinking green - Workstat i on i s in standby mode
2Power buttonTurns t he workstat i on on or off
3Hard drive act i vity LE DWhen lit, i ndi cates t he workstat i on i s reading or
writing data to the hard drive(s)
4Network act ivity LEDWhen lit, indicates the workstation is receiving
or sending data on t he network
1-7
5Bay 4 - CD-ROM drive5.25-inch, hal f-height driv e bay
6Bay 55.25-inch, hal f-height driv e bay
7Bay 65.25-inch, hal f-height driv e bay
8Bay 7 - dis kette drive3.5-inch, third-height drive bay
9SpeakerPremierSound with fixed equal i zation
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1-8
Product Features
Rear Panel Components
The following figure illustrates the location of the external connectors and
jacks.
1
2
3
6
8
10
12
14
Figure 1-3. Identifyi ng rear panel components
4
5
7
9
11
13
Table 1-3
Rear Panel Components
Ref.ComponentFunction
1Power cord connectorConnects the power cord
2Headphone jackConnects to headphones
3Audio line-out connectorConnects t o an external amplifier that powers
additional s peakers or a tape dec k for recording
Continued
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Rear Panel Components Continued
Ref.ComponentFunction
4Microphone jac kConnec ts to a mi crophone
5Audio line-in c onnectorConnects a device that supplies sound such as a
tape deck or CD pl ayer
6Keyboard connec torConnect s to a key board (orange i con)
7Mouse connectorConnects to a mouse (green ic on)
8Serial connec torConnect s to a serial device
9Serial connec torConnect s to a serial device
1-9
10Wide-Ultra SCS I
Connects to a SCSI dev i ce
connector
11Parallel c onnectorConnects a paral l el device such as a printer
12RJ-45 connectorConnect s to the E thernet network
13VGA (AGP) connectorConnec ts to a monitor (availabl e on select m odel s)
14USB connec tors (2)Connect to US B devices
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1-10
Product Features
Keyboard and Mouse
The Compaq Professional Workstation AP500 ships with a keyboard and a
three-button mouse.
Special Mouse Functions
Most software applications support the use of a mouse. The functions assigned
to each mouse button depend on the software application you are using.
The Logitech OEM MouseWare software provides special drivers and an
applet that allows you to define the functionality of the mouse buttons. For
more information on installing this software, refer to the Workstation
Software Reference, which is located on the SmartStart for Workstations CD
at X:\DOCS\ REFERENC\INDEX.HTM (where X is your CD-ROM drive
designation).
Special Keyboard Functions
Some keys on the keyboard provide special functions, depending on the
software application you are using. The following figure identifies all special
function keys. Refer to the corresponding table for a description of each key.
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Table 1-4
Special Function Keys
Ref.KeyFunction
1EscOften assigned a specifi c task by the applic ation.
Frequently used as an exit key (f or qui tting an application),
for moving back one sc reen, or for canc el i ng a command.
2F1 - F12Used for specific effects in appl ications and operating
systems. Refer to the application software doc um entation.
3BackspaceMov es the curs or l eft and deletes charact ers as it m oves to
the left.
4Print ScrnDepending on the software you are using, print s the
displayed screen to a printer. Using this key may not pri nt
the entire file.
5Scroll LockWhen the Scroll Lock l i ght is on, the screen is prevented
from sc rol l i ng.
1-11
6PauseTemporari l y suspends screen scrolling or s om e operations.
7Num LockWhen t he Num Lock li ght is on, the numeric k eypad is
activ ated and the arrow key s are deactivated. (The arrow
keys to the left of the keypad perform the same functions
as the arrow keys on the k eypad.)
8Caps LockWhen the Caps Lock light is on, all letters t yped are
capitali zed.
9CtrlUsed in com bi nation with another key, i ts eff ect depends
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Windows Logo Key
The following table shows you how to use the Wi ndows Logo key in
combination with other keys to perform certain functions in Windows NT
Workstation.
Windows Logo Key CombinationFunction in Windows NT Workstation
Windows logo key + F1Displays a pop-up menu for the selected obj ect.
Windows logo key + TabActivates t he next Taskbar button.
Windows logo key + ELaunches Explore My Computer.
Windows logo key + FLaunches Fi nd Document.
Windows logo key + Ctrl+FLaunches Find Computer.
Windows logo key + MMinimiz es all open applications.
1-13
Table 1-5
Key Combinations
Shift+ Wi ndows logo key + MUndoes Mi nimize A l l .
Windows logo key + RDisplay s Run dialog box.
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Chapter 2
Compaq Setup and Diagnostic
Software
Your workstation provides setup and diagnostic utilities that you can use to
configure your workstation’s hardware, resolve resource conflicts, run
diagnostic tests on your workstation, and view information about your
workstation. This software includes Compaq Utilities that are preinstalled on a
hard drive partition and ROM BIOS (Read Only Memory Basic Input/Output
System). This chapter explains how to access the Compaq Utilities menu,
describes the options available in Compaq Utilities, and discusses the ROM
BIOS.
NOTE: If you have reform at ted your hard drive and removed the hard drive
partition t hat cont ains the Compaq Ut ilities, you can reinstall it by using the
Compaq SmartStart f or W orkst at ions CD, or you can download Set up and User
Diagnostics f rom t he C om paq w ebsi te at http: //www.compaq.com i n t he
Compaq Services and Technical Hel p area, under Dow nl oadabl es.
2-1
NOTE: For information on another Compaq diagnostic tool, Compaq
Diagnostics f or Windows NT, refer to C hapt er 3.
Accessing the Compaq Utilities
Menu
To access the Compaq Utilities menu, follow these steps:
1. Turn on or restart the workstation. If Windows NT Workstation is
running, click Start, Shut Down, Re start the c omputer.
2. When you see the words “F10=Setup” in the bott om -right c orner of t he
screen, press the F10 key.
NOTE: If you do not press t he F10 key w hi l e the message is displayed, you
must turn off t he w orkst at i on, then on again, t o access t he utility.
3. Press the Enter key to bypass the title and welcome screen. The Compaq
Utilities menu appears.
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2-2
Compaq Setup and Diagnost i c Software
The Compaq Utilities menu consists of the following choices:
■
Computer Setup
■
Computer Checkup (TEST)
■
View System Information (INSPECT)
■
Create a Diagnostics Diskette
■
Manage Diagnostics Partition
■
Exit from this Utility
These options are described in the following subsections.
Computer Setup
Computer Setup allows you to configure your workstation’s hardware and
resolve resource conflicts. Computer Setup provides information you will
need about your workstation if you need assistance from Compaq Customer
Support. Setup can also be used:
■
To change factory default settings, and to set or change the system
configuration, which may be necessary when you add or remove
hardware.
■
To determine if all of the devices installed on the workstation are
recognized by the system and functioning properly.
■
To determine information about the operating environment of the
workstation.
■
To solve system configuration errors detected but not automatically
fixed during the Powe r-On Se lf-T e st (POST ).
■
To establish and manage passwords and other security features.
■
To establish and manage energy-saving timeouts.
IMPORTANT: Be sure to configure new opti ons and drivers in your operating
system after t hey have been conf i gured by Computer Setup.
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Using Computer Setup
To use Computer Setup, select Computer Setup from the Compaq Utilities
menu. The following table describes the features available in Computer Setup.
Table 2-1
Computer Setup Features
TaskComp u ter Setup Selection
2-3
View the product name, processor
type/speed/st eppi ng, CPU serial number,
system ROM date, system board revision,
install ed m em ory siz e, and asset tracking
number
Set the system time and date
Set the A sset Tag. F or m ore information, see
section “ S ecurity Management” in Chapt er 3.
Set the P OST mode (QuickBoot or Full Boot)
and enable/disabl e POST messages
Set IS A back-to-bac k I/O (f ast/legacy) delay
and bus priority (ISA/PCI)
View the currently installed drive A:
(preinstall ed di skett e dri ve) and drive B:
devices and set resourc es for diskette drives
Click Built-in Devices, then click System
Information.
Click Built-in Devices, then click System
Information. Click Date/Time.
Click Built-in Devices, then click System
Information. Under System Parameters,
enter the new Asset Tag.
Click Built-in Devices, then click System
Information. Sel ect the appropriate
options under Quick Boot and POST
Messages Descripti ve/Clean Mode.
Click Built-in Devices, then click System
Information. Under Syst em Parameters ,
select the appropriate I/O Delay.
Click Built-in Devices, then click Storage.
The informat i on i s display ed under
Diskette.
Enable/disable disk ette booting and di skette
writing
NOTE: Af ter saving changes to Removable
Media, the workstation will restart. Turn the
workstation off, then on, manually.