Compaq AP200 - Professional - 128 MB RAM, AP200 Reference Manual

Compaq Professional
Workstation AP200

Reference Guide

First Edition (August 1998)
Part Number 352620-002
Compaq Computer Corporation

Notice

The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR

EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ
COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR
STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST
INFRINGEMENT.

This publication contains information protected by copyright. No part of this publication may be
photocopied or reproduced in any form without prior written consent from Compaq Computer
Corporation.

 1998 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.

The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.

Compaq, Fastart, ROMPaq, QVision, SmartStart, NetFlex, QuickFind, PaqFax, registered United States
Patent and Trademark Office.

Netelligent, SoftPaq, QuickBlank, QuickLock are trademarks and/or service marks of Compaq Computer
Corporation.

Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Other product names mentioned herein may be trademarks and/or registered trademarks of their

respective companies.

Compaq Professional Workstation AP200 Reference Guide

First Edition (August 1998)
Part Number 352620-002

Contents

About This Guide

Text Conventions ........................................................................................................................ ix

Symbols in Text............................................................................................................................ x

Product Safety Information.......................................................................................................... x

Symbols on Equipment......................................................................................................... x

Laser Precautions................................................................................................................. xi

Getting Help................................................................................................................................ xi

Compaq Website..................................................................................................................xi

Telephone Numbers............................................................................................................ xii

Chapter 1

Product Features

Standard Configuration Features...............................................................................................1-1

Front Panel Components...........................................................................................................1-3

Rear Panel Connectors ..............................................................................................................1-4

Drive Positions..........................................................................................................................1-6

Using the Compaq Enhanced Keyboard ................................................................................... 1-7

Windows Logo Key ........................................................................................................... 1-8

Keyboard Lights................................................................................................................. 1-9

Keyboard Tilt Feet ........................................................................................................... 1-10

Serial Number Location ..........................................................................................................1-10

iii

Chapter 2

Software

Installing Windows NT Workstation Over a Network .............................................................2-1

Setup Software .......................................................................................................................... 2-2

Computer Setup..................................................................................................................2-2

Diagnostics................................................................................................................................ 2-9

Creating a Diagnostics Diskette.........................................................................................2-9

Computer Checkup (TEST) ............................................................................................... 2-9

View System Information (INSPECT)............................................................................2-10

Using Computer Checkup (TEST) or View System Information (INSPECT)................2-11

Reinstalling Your Software..................................................................................................... 2-12

Registration ................................................................................................................... .......... 2-12

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iv

Chapter 3

Intelligent Manageability

Asset Management....................................................................................................................3-2

Compaq Diagnostics for Windows NT..............................................................................3-3

Fault Management.....................................................................................................................3-4

SMART III Hard Drive Fault Prediction...........................................................................3-5

Ultra ATA Integrity Monitoring........................................................................................3-5

ECC Fault Prediction and Pre-Failure Warranty...............................................................3-5

Proactive Backup ............................................................................................................... 3-6

Surge-Tolerant Power Supply............................................................................................3-6

Security Management................................................................................................................ 3-6

Disabling Diskette Boot or Diskette Write........................................................................3-8

Disabling a Serial Port or Parallel Port..............................................................................3-9

Password Security............................................................................................................3-10

QuickLock/QuickBlank...................................................................................................3-14

Configuration Management.....................................................................................................3-15

Upgrading the ROM.........................................................................................................3-16

Remote Security Management......................................................................................... 3-20

Remote Wakeup and Remote Shutdown .........................................................................3-21

Remote System Installation .............................................................................................3-22

Replicating Your Setup....................................................................................................3-22

Dual-State Power Button .................................................................................................3-23

Power Management..........................................................................................................3-24

Advanced Configuration and Power Interfaces (ACPI) Capable....................................3-24

Compaq Support Software CD Kit and Support from the Compaq Website .................. 3-25

Integration Management ......................................................................................................... 3-26

Desktop Management Interface.......................................................................................3-26

Compaq Management Agents for Workstations.............................................................. 3-26

Compaq Management Solutions Partners Program.........................................................3-27

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Chapter 4

Hardware Upgrades

Installation Sequence.................................................................................................................4-1

When to Reconfigure the Workstation...................................................................................... 4-2

Removing the Workstation Access Panel.................................................................................4-3

Removing the Front Bezel.........................................................................................................4-4

Removing the Bezel Blank........................................................................................................ 4-5

Changing from a Minitower to a Desktop Configuration.........................................................4-6

Changing from a Desktop to a Minitower Configuration.........................................................4-9

Internal Components ...............................................................................................................4-10

Installing Additional Memory.................................................................................................4-11

Installing an Expansion Board ................................................................................................ 4-14

Removing an Expansion Board............................................................................................... 4-16

Upgrading Graphics Capabilities............................................................................................4-17

Customizing the Monitor Display.................................................................................... 4-19

Installing Additional Drives.................................................................................................... 4-19

Using the Cable-Select Feature with IDE Ultra ATA Devices........................................4-21

Installing Optional SCSI Devices....................................................................................4-22

Installing an IDE CD-ROM or Tape Drive......................................................................4-25

Installing a 3.5-Inch Drive into the Third-height, 5.25-Inch Drive Bay..........................4-27

Removing a Drive from a Drive Bay......................................................................................4-31

Replacing the Battery.............................................................................................................. 4-33

v

Chapter 5

Network Communications

Connecting to an Ethernet Network.......................................................................................... 5-2

Attaching a Network Cable to the RJ-45 Connector .........................................................5-2

Installing the Network Driver ...................................................................................................5-3

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vi

Chapter 6

Troubleshooting

Helpful Hints............................................................................................................................. 6-2

Solving Minor Problems ........................................................................................................... 6-3

Solving Disk Problems..............................................................................................................6-5

Solving SCSI Problems.............................................................................................................6-7

Solving Display Problems.........................................................................................................6-8

Solving Printer Problems ........................................................................................................6-12

Solving Hardware Installation Problems ................................................................................6-13

Solving Network Problems ..................................................................................................... 6-14

Solving Memory Problems......................................................................................................6-17

Solving CD-ROM Problems ................................................................................................... 6-19

Solving Software Problems.....................................................................................................6-19

Troubleshooting Using Compaq Intelligent Manageability Features.....................................6-20

Contacting Compaq Customer Support ..................................................................................6-20

Appendix A

Regulatory Compliance Notices

Federal Communications Commission Notice.........................................................................A-1

Class A Equipment................................................................................................................... A-1

Class B Equipment................................................................................................................... A-2

Declaration of Conformity for Products Marked with FCC Logo, United States Only... A-3

Modifications .................................................................................................................... A-3

Cables................................................................................................................................ A-3

Canadian Notice (Avis Canadien)............................................................................................ A-4

Class A Equipment............................................................................................................ A-4

Class B Equipment............................................................................................................ A-4

European Union Notice............................................................................................................ A-4

Japanese Notice........................................................................................................................ A-5

Taiwanese Notice..................................................................................................................... A-5

Laser Devices........................................................................................................................... A-6

Laser Safety Warnings......................................................................................................A-6

Compliance with CDRH Regulations............................................................................... A-6

Compliance with International Regulations......................................................................A-6

Laser Product Label .......................................................................................................... A-7

Laser Information.............................................................................................................. A-7

Battery Replacement Notice..................................................................................................... A-8

Mouse Compliance Statement.................................................................................................. A-9

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Appendix B

Electrostatic Discharge

Grounding Methods.................................................................................................................. B-2

Appendix C

Power Cord Set Requirements

General Requirements.............................................................................................................. C-1

Country-Specific Requirements............................................................................................... C-2

Appendix D

Routine Workstation Care and Shipping Preparation

Routine Computer Care............................................................................................................ D-1

CD-ROM Drive Precautions.................................................................................................... D-2

Operation........................................................................................................................... D-2

Cleaning ............................................................................................................................ D-2

Safety................................................................................................................................. D-2

Shipping Preparation................................................................................................................ D-3

vii

Appendix E

Error Codes

Appendix F

Specifications

Appendix G

Clearing Configuration Memory

Index

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Compaq Professional Workstation AP200 Reference Guide

About This Guide

This guide is designed to be used as step-by-step instructions for installation,
and as a reference for operation, troubleshooting, and future upgrades.

Text Conventions

This document uses the following conventions to distinguish elements of text:

ix

Keys

USER INPUT

FILENAMES

Menu Options,
Command Names,
Dialog Box Names

COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES

Type When you are instructed

Enter When you are instructed

Keys appear in boldface. A plus sign (+) between two
keys indicates that they should be pressed
simultaneously.

User input appears in a different typeface and in
uppercase.

File names appear in uppercase italics.
These appear in initial capital letters.

These always appear in uppercase.

information

information and then press the

without

pressing the

to type

to enter

Enter

information, type the

key.

Enter

information, type the

key.

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Compaq Professional Workstation AP200 Reference Guide

x About This Guide

Symbols in Text

These symbols may be found in the text of this guide. They have the
following meanings.

WARNING: Indicates that failure to follow directions in the
warning could result in bodily harm or loss of life.

CAUTION: Indicates that failure to follow directions could result
in damage to equipment or loss of information.

IMPORTANT: Presents clarifying information or specific instructions.

NOTE: Presents commentary, sidelights, or interesting points of information.

Product Safety Information

Symbols on Equipment

These icons may be located on equipment in areas where hazardous conditions
may exist.

Any surface or area of the equipment marked with these
symbols indicates the presence of electrical shock
hazards. Enclosed area contains no operator serviceable
parts.
WARNING: To reduce risk of injury from electrical shock
hazards, do not open this enclosure.

Any RJ-45 receptacle marked with these symbols
indicates a Network Interface Connection.
WARNING: To reduce risk of electrical shock, fire, or
damage to the equipment, do not plug telephone or
telecommunications connectors into this receptacle.

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Laser Precautions

xi

Any surface or area of the equipment marked with these
symbols indicates the presence of a hot surface or hot
component. If this surface is contacted, the potential for
injury exists.
WARNING: To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

Power Supplies or Systems marked with these
symbols indicate the equipment is supplied by
multiple sources of power.
WARNING: To reduce the risk of injury from
electrical shock, remove all power cords to
completely disconnect power from the system.

WARNING: To reduce the risk of injury from laser radiation or
damage to the equipment, observe the following precautions:

Getting Help

If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.

Compaq Website

The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website by
logging on to the Internet at

■ Allow only Compaq Authorized Service

Technicians to repair the equipment.

■ Do not open any panels, operate controls, make

adjustments, or perform procedures to a laser
device other than those specified herein.

■ Do not stare into laser bean when panels are

open.

http://www.compaq.com

.

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Compaq Professional Workstation AP200 Reference Guide

xii About This Guide

Telephone Numbers

For the name of your nearest Compaq Authorized Reseller:
In the United States, call 1-800-345-1518.

In Canada, call 1-800-263-5868.
For Compaq technical support:
In the United States and Canada, call 1-800-OK-COMPAQ (1-800-652-6672).
For continuous quality improvement, calls may be recorded or monitored.

Elsewhere, call one of the numbers listed in the following table. The numbers in
this table are subject to change. For the latest worldwide telephone numbers,
refer to the Compaq website (

Argentina [phone]

http://www.compaq.com

).

Compaq Worldwide Offices

Country Main Phone Number & Fax

Fax: [phone]

Australia [phone]

Fax: [phone]

Austria [phone]

Fax: [phone]

CompaqCare Center: +0222-8716-16

Belgium [phone]

Fax: [phone]

CompaqCare Center: 02-716-9696

Brazil [phone]

Fax: [phone]

Canada 905-707-1715

Fax: [phone]

Central America & Caribbean 281-518-2206

Fax: [phone]

Continued

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xiii

Compaq Worldwide Offices

Continued

Chile [phone]

Fax: [phone]

China [phone]

Fax: [phone]

Colombia [phone]

Fax: [phone]

Czech Republic [phone]

Fax: [phone]

Denmark [phone]

Fax: [phone]

CompaqCare Center: [phone]

QuickLine: [phone]

Ecuador +011-59-3-225-4343

+011-59-3-246-7713
+011-59-3-246-7715

Fax: [phone]

Europe, Middle East, and Africa [phone]

[phone]

Finland [phone]

Fax: [phone]

CompaqCare Center: [phone]

QuickLine: [phone]

France [phone]

Fax: [phone]

CompaqCare Center: [phone]

QuickLine: [phone]

FaxPaq: Minitel 3616

Germany [phone]

Fax: [phone]

Compaq Infoline: 01803-221221

CompaqCare Center: 0190-888080

QuickLine: 01805-212111

FaxPaq: 01805-212119

Continued

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xiv About This Guide

Compaq Worldwide Offices

Eastern Europe, the Middle East, and
Africa are also supported from
Germany.

Continued

Fax: [phone]

CompaqCare Center: [phone]

QuickLine: [phone]

Hong Kong [phone]

Fax: [phone]

Hungary [phone]

Fax: [phone]

India [phone]

[phone]

Fax: [phone]

Ireland +00-353-1-2141000

Fax: [phone]

Italy [phone]

Fax: [phone]

CompaqCare Center: 01-67825012 (Information)

02-575-90300 (Technical)

QuickLine: 02-89-200-222

Japan [phone]

Fax: [phone]

Korea [phone]

Fax: [phone]

Malaysia [phone]

Fax: [phone]

Mexico [phone]

Fax: [phone]

Middle East [phone]

Fax: [phone]

The Netherlands [phone]

Fax: [phone]

CompaqCare Center: [phone] (Information)

[phone] (Technical)

QuickLine: [phone]

FaxPaq: [phone]

Continued

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xv

Compaq Worldwide Offices

Continued

Distribution Center Europe [phone]

Fax: [phone]

New Zealand [phone] Ext.817

Fax: [phone]

Norway [phone]

Fax: [phone]

CompaqCare Center: [phone]

QuickLine: [phone]

Poland [phone]

Fax: [phone]

Portugal [phone]

Fax: [phone]

Puerto Rico 809-765-4360

Fax: [phone]

Russia [phone]

Fax: [phone]

Scotland [phone]

Fax: [phone]

Singapore/APD

Compaq Computer Asia/Pacific
(Regional Headquarters)

Compaq Computer Asia/Pacific
(Local Subsidiary including

[phone]

Fax: [phone]

[phone]

Fax: [phone]
regional sales for South Asia,
Indochina, Brunei, Indonesia
and the Philippines)

Compaq Asia [phone]

Fax: [phone]

Spain [phone]

Fax: [phone]

CompaqCare Center: [phone]/

1427

QuickLine: [phone]

Continued

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xvi About This Guide

Compaq Worldwide Offices

Continued

South Africa [phone]

Fax: [phone]

Sweden [phone]

Fax: [phone]

CompaqCare Center: 08-703-52-40

QuickLine: [phone]

FaxPaq: 08-703-52-25

Switzerland [phone]

Fax: [phone]

CompaqCare Center: [phone]

QuickLine: [phone]

FaxPaq: [phone]

Taiwan 886-2-2735-1000

Fax: [phone]

Thailand [phone]

Fax: [phone]

United Kingdom [phone]

Fax: [phone]

CompaqCare Center: [phone]

QuickLine: [phone]

FaxPaq: [phone]

United States (Corporate Office) 281-370-0670

Fax: [phone]

Austin 512-433-6000

Fax: [phone]

Dallas 800-544-5255

Main: 972-929-1700

Fax: [phone]

Venezuela [phone]

Fax: [phone]

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Chapter 1

Product Features

Standard Configuration Features

■ Microsoft Windows NT Workstation 4.0 operating system software

(preinstalled)

■ Intel Processor featuring MMX technology, running at speeds up to

350 MHz, 400 MHz, and 450 MHz with a 100-MHz system bus

■ A 512-kilobyte (K) secondary (L2) cache integrated into the processor

module (not expandable)

■ A minimum of 64 megabytes (MB) of ECC unregistered synchronous

dynamic random access memory (SDRAM) standard; expandable to
384 MB installed in dual inline memory modules (DIMMs)

■ Compaq flexible ATX chassis, configurable either as a minitower or

desktop workstation

1-1

■ Three PCI expansion slots; one ISA expansion slot; one “combination”

slot for either a PCI or an ISA expansion board; and one Accelerated
Graphics Port (AGP) slot

■ BIOS in a flash memory device supporting PCI auto-configuration

■ 200-watt surge-tolerant continuous power supply, switch-selectable for

115 and 230 VAC operation

■ One multimode, 25-pin enhanced parallel connector

■ Two RS-232C–compatible 9-pin serial connectors

■ Two Universal Serial Bus (USB) connectors

■ Five drive bays:
❏ One 1.44-MB, 3.5-inch high-density diskette drive in a 5.25- inch,

one-third height bay

❏ Two 5.25-inch, half-height bays for optional drives
❏ Two 3.5-inch, one-third height bays for hard drives

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1-2

Product Features

■ Depending on model:
❏ One Ultra ATA SMART hard drive with drive fault prediction
❏ One Wide-Ultra SCSI SMART hard drive with drive fault

prediction

■ One Compaq Fast Autosensing Ethernet Network Interface Controller

(f) NC3121, capable of operating in either 10Base-T, 10Base-2 or
100Base-TX environments

■ One IDE 32X CD-ROM drive

■ One PremierSound 16-bit audio board and enhanced speaker

■ One Accelerated Graphics Port (AGP) graphics controller installed in

the AGP slot, with 4 MB of graphics memory, expandable to 8 MB

■ Compaq Enhanced Keyboard, featuring Microsoft Windows–specific

keys

■ Compaq three-button mouse

■ Security features including passwords

■ Intelligent Manageability features designed to make Compaq computers

easier to inventory, configure, upgrade, troubleshoot, protect, and
maintain

■ Compaq Computer Setup utilities and diagnostic features

■ Compaq support software and device drivers (preinstalled)

NOTE: For specific information about your system configuration, see the “View
System Information (INSPECT)” section in Chapter 2 of this guide.

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Front Panel Components

1-3

9
8

6 5

1
2
37

4

10

Figure 1-1. Front panel components

Table 1-1

Front Panel Components

Identifier Component

1

2

3

CD-ROM Drive Activity Light
CD-ROM Eject Button
Diskette Eject Button

5 6

4

7

3

2

19810

4

5

6

7

8

9

-

Power Button
Hard Drive Activity Light
Power-On Light
Diskette Drive Activity Light
CD-ROM Headphone Jack
CD-ROM Volume
Logo trim piece provided for the desktop form factor

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1-4

Product Features

Rear Panel Connectors

1
2

3
4

5
6
7
8

9
10
11

WARNING: This equipment is designed for connection to a
grounded (earthed) outlet. The grounding type plug is an
important safety feature. To avoid the risk of electrical shock or
damage to the equipment, do not disable this feature.

12

13

14

15

Figure 1-2. Rear panel connectors

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Rear Panel Connectors

Identifiers Connector

1-5

Table 1-2

1

2

3

4

5

6

7

8

9

-

;

<

=

>

?

Power Cord Connector
Voltage Select Switch
Two Universal Serial Bus (USB) Connectors
Keyboard Connector
Mouse Connector
Parallel Connector
Serial Connector
Second Serial Connector
AGP Connector
External SCSI Connector
NIC Connector
Headphone Connector
Line-Out Audio Connector
Line-In Audio Connector
Microphone Connector

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Compaq Professional Workstation AP200 Reference Guide

1-6

Product Features

Drive Positions

Figure 1-3. Drive positions

1
2

3
4
5

Table 1-3

Drive Positions

3
2
1

5 4

Identifier Component

1

2

Two 5.25-inch, half-height bays for optional drives

3

One 1,44-MB, 3.5-inch high-density diskette drive mounted in the 5.25-inch,
one-third height bay

4

5

Two 3.5-inch, one-third height bays for hard drives

: Drive bay numbers are stamped on the chassis, behind the front bezel.

NOTE

To verify the type and size of the storage devices installed in your computer, run Compaq
Computer Setup. Refer to Chapter 2, “Software,”

for more information.

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Using the Compaq Enhanced
Keyboard

AltCtrl Alt Ctrl

1 2 3 4 5 6 7

Figure 1-4. Identifying special function keys

1-7

1A

Table 1-4

Special Function Keys

Ref. Key Function

1

7

Ctrl

2

5

Windows Logo*

3

4

Alt

6

*Keys available in select geographic regions

Application* Used (like the right mouse button) to open pop-up

Used in combination with another key, its effect
depends on the application software you are using.

Used to open the Start menu in Microsoft Windows NT
Workstation 4.0. Used in combination with other keys to
perform other functions. (See next table.)

Used in combination with another key, its effect
depends on the application software you are using.

menus in a Microsoft Office application. May perform
other functions in other software applications.

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Compaq Professional Workstation AP200 Reference Guide

1-8

Product Features

Windows Logo Key

The following table shows you how to use the Windows Logo key in
combination with other keys to perform certain functions in Windows NT
Workstation 4.0.

Table 1-5

Key Combinations

Windows Logo Key Combination Function in Windows NT

Windows logo key +
Windows logo key +
Windows logo key +
Windows logo key +
Windows logo key +
Windows logo key +
Shift+Windows logo key +
Windows logo key +

F1
Tab
E
F
Ctrl+F
M

R

Displays a pop-up menu for the selected object.
Activates the next Taskbar button.
Launches Explore My Computer.
Launches Find Document.
Launches Find Computer.
Minimizes all open applications.

M

Undoes Minimize All.
Displays Run dialog box.

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Keyboard Lights

The following figure identifies the location of the three keyboard lights. For a
description and purpose of each light, refer to the corresponding table.

1-9

1A

1 2 3

AltCtrl Alt Ctrl

Figure 1-5. Keyboard lights

Table 1-6

Keyboard Lights

Ref. Description Function

1

2

3

Num Lock When Num Lock is enabled (light is on), the

numeric keypad is activated.

Caps Lock When the Caps Lock is enabled (light is on), all

text appears in uppercase when typed.

Scroll Lock When Scroll Lock is enabled (light is on), the

screen is prevented from scrolling.

1A

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Compaq Professional Workstation AP200 Reference Guide

1-10

Product Features

Keyboard Tilt Feet

The keyboard has feet on the bottom to tilt the keyboard to a comfortable
typing angle.

Figure 1-6. Keyboard tilt feet

Serial Number Location

Each computer has a unique serial number, which is located on the corner of the
computer access panel and also on the rear panel of the computer. You may
need to have this number available if contacting Compaq customer service.

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Chapter 2

Software

The Microsoft Windows NT Workstation 4.0 operating system is preinstalled
on the workstation and will be configured for you automatically the first time
you turn on the workstation. Other software including, but not limited to,
Compaq Diagnostics for Windows NT, Microsoft Internet Explorer 4.01,
Compaq support software, and Compaq utilities will also be installed at that
time.

NOTE: Certain drivers and utilities are available only in English. You can obtain
the latest version of these files in English in one of the following ways:

❏ Compaq Support Software CD kit
❏ Compaq website at http://www.compaq.com

IMPORTANT: For more information about installing your operating system,
drivers, and other support software, refer to the

Software Installation Guide.

2-1

Installing Windows NT Workstation
Over a Network

Network installation is used primarily for installing or upgrading Windows NT
Workstation 4.0 over a local area network. It can also be used to install
additional drivers or files with Microsoft Windows NT Workstation.

NOTE: This capability does not imply the grant of a site license for Microsoft
Windows NT Workstation and should only be used to install the operating
system on workstations for which the appropriate software license has already
been obtained.

Use this installation method if you choose to deploy Microsoft Windows NT
Workstation using a distribution share point over a network connection.

For instructions on installing Windows NT Workstation over a network,
download the appropriate SoftPaq from the Compaq website at
http://www.compaq.com.

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Software

Setup Software

Compaq setup software provides information you will need about the
workstation if you need assistance from Compaq Customer Support. These
tools can also be used:

■ To change factory default settings, and to set or change the system

■ To determine if all of the devices installed on the workstation are

■ To determine information about the operating environment of the

■ To solve system configuration errors detected but not automatically

■ To establish and manage passwords and other security features.

■ To establish and manage energy-saving timeouts.

configuration, which may be necessary when you add or remove
hardware.

recognized by the system and functioning properly.

workstation.

fixed during the Power-On Self-Test (POST).

Computer Setup

Computer Setup allows you to configure your workstation’s hardware and
resolve resource conflicts. On the Compaq Professional Workstation AP200,
Computer Setup is built into the reprogrammable system ROM and is shipped
in English only. To add an additional language for Computer Setup, refer to the
Software Installation Guide.

IMPORTANT: Be sure to configure new options and drivers in your operating
system after they have been configured by the Setup utility.

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Using Computer Setup

To access the Computer Setup utilities menu, complete the following steps:

1. Turn on or restart the workstation. If you are in Windows, click Start,
then Shut Down. Restart the workstation.

2. When the F10 Setup message appears in the lower-right corner of the
screen, press the F10 key.

NOTE: If you do not press the F10 key while the message is displayed, you
must turn the workstation off, then on again, to access the utility. The F12 key
initiates Network Service Boot for Remote System installation. See Chapter 3
of this guide for more information about this feature.

3. Press Enter to bypass the title. The Setup Utilities menu appears.
A choice of five headings appears in the Setup Utilities menu: File,

Storage, Security, Power, and Advanced.

4. Using the arrow keys or the Tab key, select the option you want and
press the Enter key. To return to the Setup Utilities menu, press the Esc
key.

2-3

5. To apply and save changes, select File, then Save Changes and Exit. If
you selected an option that automatically restarted the workstation,
changes were applied at that time. If you have made changes that you do
not want applied, select Ignore Changes and Exit. If you have already
applied changes you now want to eliminate, select Set Defaults and Exit.
This option will restore the original system defaults.

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Software

Table 2-1

Computer Setup

Heading Option Description

File System Information Lists product name, processor

type/speed/stepping, CPU serial number, system
ROM date, system board revision, installed

memory size, and asset tracking number.
Set Time and Date Allows you to set system time and date.
Save to Floppy Saves system configuration to a blank 1.44-MB

diskette.
Restore from Floppy Restores system configuration from a diskette.
Set Defaults and Exit Restores factory default settings.
Ignore Changes and Exit Exits Computer Setup without applying or saving

any changes.
Save Changes and Exit Saves changes to system configuration and exits

Computer Setup.

Continued

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2-5

Computer Setup

Continued

Heading Option Description

Storage Diskette Drives Lists the currently installed drive A (preinstalled

diskette drive) and drive B devices.

Removable Media Enables/disables removable media booting and

removable media writing.

: After saving changes to Removable Media, the

NOTE

workstation will restart. Turn the workstation off,
then on, manually.

IDE Devices Lists information regarding IDE devices connected to

the system. ATAPI devices (CD-ROM, tape) are listed
as ATAPI devices.

IDE Drive Timing Allows you to set hard drive to Ultra-DMA (Ultra-ATA),

EDMA, or PIO mode operation.
IDE Drive Translation Enables/disables IDE drive translation.
Boot Order Allows you to specify boot order of installed

peripheral devices (such as LS-120 drive, diskette

drive, hard drive, SCSI, or CD-ROM devices).

Continued

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Software

Computer Setup

Continued

Heading Option Description

Security Setup Password Enables setup (administrator) password.

See the section “Security Management” in Chapter
3 for more information.

Power-On Password Enables power-on password.

Specifies prompting for Power-On Password.
See the section “Security Management” in Chapter
3 for more information.

Password Options Enables/disables network server mode, keyboard

QuickLock, QuickBlank screen when locked, and
QuickLock in energy saver mode.
See the section “Security Management” in Chapter
3 for more information.

This selection will appear only if a power-on

NOTE:

password is set.

Device Security Enables/disables serial, parallel, and USB ports and

audio security.

Continued

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2-7

Computer Setup

Continued

Heading Option Description

Security
(

continued

System IDs Allows you to set Asset Tag and Ownership Tag.

)

See the section “Security Management” in
Chapter 3 for more information.
Allows setting of Chassis Serial Number if current
number is invalid. Also allows you to set keyboard
locale setting (e.g., English or German) for System
ID entry.

Power Energy Saver Allows you to set energy saver mode to advanced,

disabled, or minimal.

Timeouts Allows you to enable/disable timeouts or manually

select timeout values.

This selection will only appear when energy

NOTE:

saver mode is set to advanced.

Energy Saver Options Allows you to set power button configuration

(on/off or suspend/wakeup) and allows user to
enable/disable power LED blink in suspend mode.

This selection will not appear if the energy

NOTE:

saver mode is disabled.

Advanced Power-On Self Test Allows you to set POST mode (QuickBoot or

FullBoot) and enables/disables POST messages.

Onboard Devices Allows you to set resources for onboard system

devices (serial port, parallel port, etc.).

Compaq Professional Workstation AP200 Reference Guide

Continued

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Software

Computer Setup

Continued

Heading Option Description

Advanced
(

continued

PCI Devices Lists currently installed PCI devices and their IRQ

)

settings.

Allows you to reconfigure IRQ settings for these

devices or to disable them entirely.

ISA PnP Devices Lists current settings of Plug and Play (PnP) devices

and enables or disables PnP devices.

Will not appear if there are no PnP devices

NOTE:

currently installed.

Bus Options Enables/disables PCI bus mastering, PCI reset on

warm boot, and PCI VGA palette snooping. Also

allows you to set ISA back-to-back I/O (fast/legacy)

delay and bus priority (ISA/PCI).

Device Options Allows you to set printer mode (flexible/standard),

NumLock state at power-on, and Erase-Eaze

Keyboard support.

PCI VGA
Configuration

Appears only if there are multiple PCI video adapters

in the system. Allows users to specify which VGA

controller will be the “boot” or primary VGA

controller.

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Diagnostics

Compaq strongly recommends that you create a diagnostics diskette as soon as
you begin to use the workstation. This is a bootable diskette that allows you to
test and inspect your hardware outside the operating system environment.

Another Compaq diagnostic tool is Diagnostics for Windows NT, which is
installed in the Compaq Information Center folder and runs under Windows NT
Workstation. For a description of the Compaq Diagnostics for Windows NT,
see Chapter 3 of this guide. For more information, refer to the Workstation

Reference Guide located in the Compaq Information Center folder. Click Start,
Compaq Information Center, Workstation Software Reference.

Creating a Diagnostics Diskette

To create a diagnostics diskette, follow these steps:

1. With Windows NT Workstation 4.0 installed and running, insert a blank,
formatted diskette into the diskette drive.

2-9

2. Insert the SmartStart for Workstations CD into the CD-ROM drive.

3. From the SmartStart for Workstations Home Page, click Manual System
Configuration.

4. Click Install Optional Compaq Software.

5. Click Create a Diagnostics Diskette.

6. Follow the instructions on the screen.

Computer Checkup (TEST)

NOTE: Computer Checkup will detect Compaq hardware. Devices from other

manufacturers may not be detected.

Use Computer Checkup (TEST) in the following instances:

■ To determine if all the devices installed on the workstation are

recognized by the system and functioning properly. Running TEST is
optional but recommended after installing or connecting a new device.

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Software

■ To save, print, or display the information generated by TEST. You

should run TEST and have the printed report available before placing a
call to the Compaq Customer Support Center.

■ To assist your Compaq authorized dealer, reseller, or service provider in

analyzing the system by allowing the service provider to reproduce the
same environment on another workstation for testing.

View System Information (INSPECT)

NOTE: View System Information will detect Compaq hardware. Devices from

other manufacturers may not be detected.

Use View System Information (INSPECT):

■ To view information about the system once it has been configured.

■ To save, print, or display the information generated by INSPECT. You

should run INSPECT and have the printed report available before
placing a call to the Compaq Customer Support Center.

■ To assist your Compaq authorized dealer, reseller, or service provider in

analyzing the system by allowing the service provider to reproduce the
same environment on another workstation for testing.

The information provided by INSPECT includes:

■ Contents of the operating system startup files

■ Current memory configuration

■ ROM versions

■ Type of processor and coprocessor

■ Diskette, CD-ROM, tape, or hard drives installed

■ Active printer and communications interfaces

■ Modem type installed

■ Graphics settings

NOTE: Categories or items of information displayed by View System Information
(INSPECT) are similar to but may vary slightly from those available in Compaq
Diagnostics for Windows NT.

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Using Computer Checkup (TEST) or View
System Information (INSPECT)

NOTE: Before you run Computer Checkup (TEST) or View System Information

(INSPECT), you must create a diagnostics diskette. Refer to the section
”Creating a Diagnostics Diskette” in this chapter

1. Restart your workstation from the diagnostics diskette you have
created.

2. Press Enter to bypass the welcome screen.

3. Select either Computer Checkup (TEST) or View System Information
(INSPECT).

When running TEST:

1. Select the option to view the device list. A list of the installed hardware
devices appears.

2. Verify that TEST correctly detected the devices installed. This utility
will detect all devices manufactured by Compaq; devices from other
manufacturers may not be detected.

for instructions.

2-11

❏ If the list is correct, select OK and go on to step 3.
❏ If the list is incorrect, be sure that any new devices are installed

properly. If you do find an installation problem, call your Compaq
authorized dealer, reseller, or service provider.

3. Select one of the following from the test option menu:

❏ Quick Check Diagnostics—This option runs a quick, general test

on each device with a minimal number of prompts. If errors occur,
they are displayed when the testing is complete.

❏ Automatic Diagnostics—This option runs unattended, maximum

testing of each device with minimal prompts. You can choose how
many times to run the tests, to stop on errors, or to print or file a
log of errors.

❏ Prompted Diagnostics—This option allows maximum control

over the device testing process. You can choose attended or
unattended testing, decide to stop on errors, or choose to print or
file a log of errors.

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Software

4. Follow the instructions on the screen as the diagnostic tests are run on
the devices. Record any error message numbers and have them
available when you contact your Compaq authorized dealer, reseller, or
service provider for assistance.

To exit either TEST or INSPECT, press the Esc key to reach the Exit option.
Then press Enter.

Reinstalling Your Software

If the preinstalled software on your workstation has been deleted, you can
install Windows NT Workstation 4.0, Compaq support software, and Compaq
utilities using SmartStart for Workstations. For more information about
SmartStart for Workstations, refer to the Software Installation Guide. There
are also online help files located on the SmartStart for Workstations CD.

Registration

Be sure to register your workstation with Compaq. Registration establishes a
record of ownership and gives you an opportunity to receive product
announcements, updates, and other communications periodically, if you
choose to do so.

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Chapter 3

Intelligent Manageability

Intelligent Manageability combines innovative hardware technology with
systems management tools from Compaq and other leading vendors to make
Compaq workstations easier to inventory, troubleshoot, protect, and maintain.
Intelligent Manageability features focus on:

■ Asset Management

■ Fault Management

■ Security Management

■ Configuration Management

■ Integration Management

3-1

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Intelligent Manageability

Asset Management

The Compaq Asset Management solution begins with AssetControl, hardware
designed and built into new Compaq workstations, key components, and
monitors. AssetControl features make it easy and inexpensive to maintain an
accurate, up-to-date inventory of these devices. These features:

■ Provide detailed inventory information about various components,

including:

❏ Manufacturer, model, and serial number of Compaq workstations,

❏ Asset Tag
❏ System board and ROM revision level

■ Allow you to view, print, or electronically save this data and other

system configuration details, using:

❏ Compaq Diagnostics for Windows NT
❏ System management products from the Compaq Management

monitors, hard drives, and dual inline memory modules (DIMMs)

Solutions Partners

❏ Management software products supporting the Desktop

Management Interface revision 2.0 (DMI 2.0)

■ Simplify and help ensure the accuracy of inventory and accounting

procedures

■ Streamline service calls by giving the administrator fast access to the

Compaq workstation configuration and history

■ Simplify remote software distribution procedures by allowing the

system administrator to identify software and revision levels remotely

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Compaq Diagnostics for Windows NT

Compaq Diagnostics for Windows NT is a component of Intelligent
Manageability that allows you to view:

■ System overview

■ AssetControl information

■ Input devices

■ Communications ports

■ Storage devices

■ Graphics information

■ Memory configuration

■ Security management settings

■ System health

■ Operating system

3-3

■ Windows version

Using Compaq Diagnostics for
Windows NT

1. Select the Compaq Diagnostics for Windows NT icon or the Compaq
Diagnostics icon, located in the Control Panel.

The screen displays an overview of the workstation hardware and

software.

2. For specific hardware and software information, select a category from
the Categories menu or from the toolbar.

NOTE: As you move your cursor over the toolbar icons, the corresponding
category names appear near the cursor.

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Intelligent Manageability

3. To display more detailed information in a selected category, click
More in the Information Level box.

NOTE: Categories or items of information displayed by Compaq Diagnostics
for Windows NT are similar to but may vary slightly from the information
presented in View System Information (INSPECT).

4. Review and print this information and, if necessary, discuss it with
your authorized Compaq reseller or service provider.

NOTE: To print the information, click
following options: Detailed Report (All Categories), Summary Report (All
Categories), or Current Category. Click

5. To exit Compaq Diagnostics for Windows NT, click File, then click
Exit.

Fault Management

Fault Management features combine innovative hardware and software
technology to prevent the loss of critical data and minimize unplanned
downtime.

When a fault occurs, the workstation displays a Local Alert message
containing a description of the fault and any recommended actions. You can
then view current system health by using Compaq Diagnostics for Windows
NT. If the workstation is connected to a network managed by Compaq
Management Agents for Workstations or other Simple Network Management
Protocol (SNMP)-based management products (e.g., HP OpenView or IBM
Tivoli TME10 NetView), the workstation also sends a fault notice to the
network management application.

, then select

File

to print the report you selected.

OK

. Select one of the

Print

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SMART III Hard Drive Fault Prediction

SMART III is an extension of SMART II capability. A SMART III hard drive
is able not only to monitor and report on its own health, but to fix problems
before they become failures that result in data losses. The SMART III drive
periodically executes read scans of the entire disk. These read scans take place
during periods of inactivity. During the scan, the disk drive will determine the
“health” of each data sector and move data from any questionable areas of the
disk to known good areas of the disk. To determine the “health” of the data
during the scan, the drive uses sophisticated methods of Cyclic Redundancy
Codes (CRC) and Error Checking and Correcting (ECC) codes to flag
potentially bad areas of the disk. With today’s multi-gigabyte hard drives,
there are areas of the disk that are not read or written by applications for long
periods of time. The SMART III technology will patrol the entire disk so that
when unused or infrequently used parts of the disk are called upon, the data
will be available.

Ultra ATA Integrity Monitoring

3-5

Ultra ATA Integrity Monitoring monitors the integrity of data as it is
transferred between an Ultra ATA hard drive and the system’s core logic. If
the workstation detects an abnormal number of transmission errors, the screen
displays a Local Alert message with recommended actions. If the workstation
is on a network, an alert is also sent over the network to the system
administrator.

ECC Fault Prediction and Pre-Failure
Warranty

When the workstation encounters an excessive number of error checking and
correcting (ECC) memory errors, the screen displays a Local Alert message.
This message contains detailed information about the errant memory module,
allowing you to take action before you experience non-correctable memory
errors. The Pre-Failure Warranty for ECC memory modules allows you to
replace these modules, free of charge, before the modules actually fail.

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Intelligent Manageability

Proactive Backup

Proactive Backup software initiates a tape backup upon receiving notice of an
impending SMART III hard drive failure. Third-party products that provide
this feature include Seagate Backup Exec SMART Client and Cheyenne
SMART Drive Agent.

Surge-Tolerant Power Supply

An integrated surge-tolerant power supply provides greater reliability when
the workstation is hit with an unpredictable power surge. This power supply is
rated to withstand a power surge of up to 2000 volts without incurring any
system downtime or data loss.

Security Management

Your workstation includes security features to protect the workstation and data
from unauthorized access. You can view Security Management features and
current settings by using Compaq Diagnostics for Windows NT, or system
management applications from the Compaq Management Solution Partners.

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Table 3-1

Security Features

Feature Purpose How It Is Established

3-7

Removable
Media Boot
Control

Removable
Media Write
Control

Serial or Parallel
Interface Control

Power-on
Password

QuickLock/
QuickBlank

Prevents booting from the
removable media drives.

Prevents writing to the
removable media drives.

Prevents transfer of data
through the integrated serial or
parallel interface.

Prevents use of the workstation
until the password is entered.
This can apply to both initial
workstation startup and
restarts.

Disables keyboard and mouse
interface, and can blank the
screen without exiting
applications. The Power-on
password must be set to enable
QuickLock/QuickBlank.

From the Compaq Computer Setup
Utilities menu.

From the Compaq Computer Setup
Utilities menu.

From the Compaq Computer Setup
Utilities menu.

From the Compaq Computer Setup
Utilities menu.

From the Compaq Computer Setup
Utilities menu.

Setup
Password

: For more information about Computer Setup, see Chapter 2, “Software.”

NOTE

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Prevents reconfiguration of the
workstation (use of the
Computer Setup utility) until
the password is entered.

From the Compaq Computer Setup
Utilities menu.

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Intelligent Manageability

Disabling Diskette Boot or Diskette Write

IMPORTANT: If you disable the diskette drive, the FailSafe Boot Block ROM

will ignore the disabled component to accommodate a system ROM recovery
in the event a system ROM failure occurs.

To disable the factory settings (that is, to prevent boot from a diskette or
prevent save to a diskette), follow these steps:

1. Turn on the workstation.

2. When you see the words “F10=Setup” in the bottom-right corner of the
screen, press F10.

NOTE: You have approximately two seconds to press F10. If you do not press
F10 during this time, you must turn the workstation off, then on again to

access the utility.

3. Press Enter to bypass the welcome screens and display the main menu.

4. From the main menu, select Computer Setup, then press Enter.

5. From the Computer Setup main menu, select Storage.

6. Under Removable Media, select the function you want to disable.

7. Save the configuration and exit the utility.

8. Restart the workstation.

NOTE: Compaq recommends that you establish a Setup password to prevent
another user from entering the Computer Setup utility and changing any
settings.

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Disabling a Serial Port or Parallel Port

To disable either of the serial ports or the parallel port, follow these steps:

1. Turn on the workstation.

2. When you see the words “F10=Setup” in the bottom-right corner of
the screen, press F10.

NOTE: You have approximately two seconds to press F10. If you do not press
F10 during this time, you must turn the workstation off, then on again to

access the utility.

3. Press Enter to bypass the welcome screens and display the main menu.

4. From the main menu, select Computer Setup, then press Enter.

5. From the Computer Setup main menu, select Advanced, then Onboard
Devices.

6. Select the Serial or Parallel Port you wish to disable.

7. Use the arrow keys to select the disable setting.

3-9

8. Save the configuration and exit the utility.

9. Restart the workstation.

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Intelligent Manageability

Password Security

The workstation supports security password features, which can be established
through the Compaq Computer Setup Utilities menu.

Establishing a Setup Password Using
Computer Setup

Establishing a Setup password through Computer Setup prevents
reconfiguration of the workstation (use of the Computer Setup utility) until the
password is entered.

1. Turn on or restart the workstation.

2. When the F10 Setup message appears in the lower-right corner of the

3. Press Enter to bypass the welcome screens and display the main menu.

screen, press the F10 key.

NOTE: If you do not press the F10 key while the message is displayed, you
must turn the workstation off, then on again, to access the utility.

4. From the main menu, select Security, then select Setup Password and
follow the instructions on the screen.

5. Save the configuration and exit the utility.

Establishing a Power-on Password Using
Computer Setup

Establishing a Power-on password through Computer Setup prevents access to
the workstation when power is turned on, unless the password is entered. The
password must be entered each time the workstation is turned on, when the
key icon appears on the monitor.

1. Turn on or restart the workstation.

2. When the F10 Setup message appears in the lower-right corner of the
screen, press the F10 key.

NOTE: If you do not press the F10 key while the message is displayed, you
must turn the workstation off, then on again, to access the utility.

3. Press Enter to bypass the welcome screens and display the main menu.

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4. From the main menu, select Security, then Power-On Password and
follow the instructions on the screen.

5. Save the configuration and exit the utility.

Entering a Power-on Password

To enter a Power-on password, complete the following steps:

1. Turn on or restart the workstation.

2. When the key icon appears on the monitor, enter your current
password.

NOTE: Type carefully; for security reasons, the characters you type do not
appear on the screen.

If you enter the password incorrectly, a broken key icon appears. Try again.
After three unsuccessful tries, you must turn off the workstation, then turn it
on again before you can continue.

3-11

Changing a Power-on or Setup Password

1. Turn on or restart the workstation. To change the Setup password, run
Computer Setup.

2. When the key icon appears, type your current password, a slash (/) or
alternate delimiter character, your new password, another slash (/) or
alternate delimiter character, and your new password again as shown:

current password/new password/new password

NOTE: Refer to the “National Keyboard Delimiter Characters” section in this
chapter for information about the alternate delimiter characters.

Type carefully; for security reasons, the characters you type do not appear on
the screen.

The new password takes effect the next time you turn on the workstation.

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Intelligent Manageability

Deleting a Power-on or Setup Password

1. Turn on or restart the workstation. To delete the Setup password, run
Computer Setup.

2. When the key icon appears, type your current password followed by a
slash (/) or alternate delimiter character as shown:

current password/

NOTE: Refer to the “National Keyboard Delimiter Characters” section in this
chapter for information about alternate delimiter characters.

Clearing Passwords

To disable the Power-on or Setup password features, or to clear the Power-on
or Setup passwords if you forget them and cannot access the workstation
system or Computer Setup, complete the following steps:

1. Set SW1, position 1, to the ON position.

2. Turn on the workstation and allow the operating system to start. This
clears the current passwords and disables the password features.

3. To re-enable the password features, turn off the workstation and set
SW1, position 1, to the OFF position.

4. Turn on the workstation and establish new passwords. Refer to the
beginning of this section, “Password Security,” for instructions.

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National Keyboard Delimiter Characters

Each keyboard is designed to meet country-specific requirements. The syntax
and keys that you use for changing or deleting your password depend on the
keyboard that came with your workstation.

Table 3-2

National Keyboard Delimiter Characters

3-13

Arabic
Belgian
BHCSY*
Brazilian
Chinese
Czech
Danish
French
French Canadian
German

* For Bosnia-Herzegovina, Croatia, Slovenia, and Yugoslavia

/
=

­/
/

-

­!
é

-

Greek
Hebrew
Hungarian
Italian
Japanese
Korean
Latin American
Norwegian
Polish
Portuguese

­.

-

­/
/

-

-

-

-

Russian
Slovakian
Spanish
Swedish/Finnish
Swiss
Taiwanese
Thai
Turkish
U.K. English
U.S. English

/

-

­/

­/
/
.
/
/

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Intelligent Manageability

QuickLock/QuickBlank

QuickLock/QuickBlank disables the keyboard and mouse interface, and can
blank the screen, without exiting open applications.

Enabling QuickLock and QuickBlank

1. Turn on or restart the workstation.

2. When the F10 Setup message appears in the lower-right corner of the
screen, press the F10 key.

NOTE: If you do not press the F10 key while the message is displayed, you
must turn the workstation off, then on again, to access the utility.

3. Press Enter to bypass the welcome screens and display the main menu.

4. From the main menu, select Security, then select Password Options
and follow the instructions on the screen.

5. Enable QuickLock.
This displays the QuickLock and QuickBlank options.

6. Enable QuickBlank.

7. Save the configuration and exit the utility.

Disabling the Keyboard and Mouse
Interface

Enter the QuickLock key combination (Ctrl+Alt+L) to disable the keyboard
and mouse (or other input device connected to the mouse connector). The
applications you are running cannot be accessed, but remain in view, unless
the QuickBlank feature is also enabled through the Computer Setup utility.

Enabling the Keyboard and Mouse
Interface

To enable the keyboard and input device connected to the mouse connector,
enter the Power-on password.

NOTE: For security reasons, the characters you type do not appear on the
screen. The application will not be affected by the characters typed.

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Configuration Management

Configuration Management features include:

■ Upgrading the ROM:
❏ Local ROM flash
❏ Remote ROM Flash
❏ FailSafe Boot Block ROM

■ Remote Security Management

■ Remote Wakeup

■ Remote Shutdown

■ Remote System Installation

■ Setup replication ability

■ Advanced Configuration and Power Interface (ACPI)-ready hardware

3-15

■ Dual-state power button

■ Compaq Support Software CD kit and support from the Compaq

website

NOTE: Your workstation must be connected to a network to take advantage of
all Configuration Management features. Use of some features also requires an
established Setup password.

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Intelligent Manageability

Upgrading the ROM

Your workstation comes with reprogrammable flash ROM (read only
memory). By establishing a Setup password in Security Management, you can
protect the ROM from being unintentionally updated or overwritten. This is
important to ensure workstation operating integrity. Should you need or want
to upgrade your ROM, you may:

■ Order an upgraded user ROMPaq diskette from Compaq.

■ Order the Compaq Support Software CD kit.

■ Download the latest ROMPaq images from the Compaq website

Local ROM Upgrade

(http://www.compaq.com).

CAUTION: For maximum ROM protection, be sure to establish a
Setup password. The Setup password prevents unauthorized
ROM upgrades.

To upgrade the ROM after you receive or download a user ROMPaq diskette,
follow these steps:

1. Insert the user ROMPaq diskette in the diskette drive and boot the
workstation.

2. Enter the Setup password, if prompted.

NOTE: If the Setup password is entered correctly, the ROMPaq utility will take
over and run the ROM upgrade. If the Setup password is incorrectly entered,
the procedure will terminate and no changes will be made to the ROM.

3. When the utility finishes upgrading the ROM, remove the diskette from
the diskette drive and restart your workstation.

IMPORTANT: Do not turn off the power to your workstation until the
ROMPaq utility has completed the upgrade process.

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Remote ROM Flash

Remote ROM Flash allows the system administrator to safely upgrade the
ROM on remote Compaq workstations, directly from the centralized network
management console. Enabling the system administrator to perform this task
remotely, on multiple workstations, results in a consistent deployment of and
greater control over workstation ROM images over the network. It also results
in greater productivity and lower total cost of ownership.

Compaq created the Remote ROM Flash capability to be secure and fail-safe.
All workstation ROMPaq ROM images from Compaq are digitally signed to
ensure authenticity and minimize potential corruption. The ROM firmware
includes a Boot Block that is protected during the flash process and allows the
workstation to be restarted, in the unlikely event of an unsuccessful ROM
flash.

Remote ROM Flash is performed in two stages:

1. System administrator uses the Remote Management Setup software on
a centralized management console to prepare a workstation ROMPaq
file.

3-17

2. System administrator uses a PC LAN management product, such as
Microsoft SMS, Intel LANDesk Manager, or Symantec Norton
Administrator for Networks, to distribute and execute the file over the
network to remote workstations.

NOTE: Your workstation must be powered on, or turned on through Remote
Wakeup, to take advantage of Remote ROM Flash. Use of Remote ROM Flash
also requires an established Setup password.

For more information on enabling Remote ROM Flash, refer to the online

Remote Management Administrators Guide. The Remote Management
Administrators Guide is included with the Remote Management

Administration Tools, and is available in the Support Software CD kit or at the
Compaq website at (http://www.compaq.com).

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Intelligent Manageability

FailSafe Boot Block ROM

The FailSafe Boot Block ROM allows for system recovery in the unlikely
event of a ROM flash failure, for example, if a power failure occurs during a
ROM upgrade. The Boot Block is a flash-protected section of the ROM that
checks to validate the system ROM each time power to the system is turned
on.

■ If the system ROM is valid, the system starts normally.

■ If the system ROM fails the validation check, the FailSafe Boot Block

ROM provides enough support to start the system from a user ROMPaq
diskette, which will program the system ROM with a valid image.

IMPORTANT: The workstation ships with the diskette drive enabled. If the
diskette drive is disabled, the FailSafe Boot Block ROM will override the
disabled component to accommodate a system ROM recovery in the event a
system ROM failure occurs.

Because there is no video or hard drive support from the Boot Block ROM,
the keyboard lights communicate information. When the Boot Block detects
an invalid system ROM, the system sounds a series of beeps (one long and
three short) and flashes the three keyboard lights.

To recover the system after hearing the FailSafe Boot Block beeps, complete
the following steps:

1. Remove any diskettes from the diskette drive and turn off the power.

2. Insert a user ROMPaq diskette into the diskette drive.

3. Turn on power to the system.

If a Setup password has been established, the Caps Lock light will turn

on.

4. Enter the Setup password.
If the system successfully starts from the diskette and successfully

reprograms the ROM, then the three keyboard lights will turn on. A
“rising tone” series of beeps also signals successful completion.

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The following table lists the various keyboard light combinations, as well as
the meaning and action associated with each combination.

Table 3-3

Keyboard Light Combinations

3-19

Num

1

Lock

OFF ON OFF System requires Setup password.

ON OFF OFF System could not start from diskette because the

OFF OFF ON ROM upgrade failed.

ON ON ON ROM upgrade successfully completed.

Caps

Lock

2

Scroll

Lock

3

Enter the Setup password. The light remains
turned on until you enter a valid Setup password.

user ROMPaq diskette is not present, is bad, or
the drive is not ready.

Insert a valid user ROMPaq diskette, turn the
power off, then turn the power on.

Try another user ROMPaq diskette. If the light
remains turned on, contact Compaq customer
support.

Turn power off and back on to resume normal
system operation.

Meaning and Required Action

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Intelligent Manageability

1A

1 2 3

AltCtrl Alt Ctrl

Figure 3-1. Keyboard lights

Remote Security Management

Remote Security Management allows the system administrator to safely set or
modify security features on remote Compaq workstations, directly from the
centralized network management console. Enabling the system administrator to
perform these tasks remotely, on multiple workstations, results in consistent
deployment of and greater control over workstation security parameters over
the network. It also results in greater productivity and lower total cost of
ownership.

NOTE: Your workstation must be powered on, or turned on through Remote
Wakeup, to take advantage of Remote Security Management. Use of Remote
Security Management also requires an established Setup password.

1A

Remote Security Management is performed in two stages:

1. System administrator uses the Remote Management Setup software on a
centralized management console to define the security parameters.

2. System administrator uses a PC LAN management product to distribute
the settings over the network to remote Compaq workstations.

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For more information about the Remote Management Setup software and
enabling Remote Security Management, refer to the online Remote

Management Administrators Guide. The Remote Management Administrators
Guide is included with the Remote Management Administration Tools, and is

available in the Support Software CD kit or at the Compaq website
(http://www.compaq.com).

Remote Wakeup and Remote Shutdown

Your workstation has a network card installed that supports the Compaq
Remote Wakeup and Remote Shutdown functions. These functions allow a
system administrator to power on and power off a client workstation from a
remote location, supported by PC LAN management tools.

NOTE: Third-party software tools are required to remotely distribute software.

Remote Wakeup allows the network interface controller to continue
functioning, even when power to the workstation has been turned off.

3-21

NOTE: The workstation continues to consume a small amount of electricity

even after you turn it off. Only when you disconnect the power cord from the
electrical outlet does the workstation stop consuming electricity.

To enable Remote Wakeup and Remote Shutdown, complete the following
steps:

1. Double-click the Network Icon, located in the Control Panel.

2. Double-click the appropriate network controller.

3. Click the Advanced Properties tab.

4. Select Remote Wakeup.

5. Change the value to ON.

6. Click OK to save and apply changes, then click OK to exit the Network
dialog.

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Intelligent Manageability

For more information on using Remote Wakeup and Remote Shutdown, refer
to the online Remote Management Administrators Guide. The Remote
Management Administrators Guide is included with the Remote Management
Administration Tools, and is available in the Support Software CD kit or at the
Compaq website (http://www.compaq.com).

Remote System Installation

Remote System Installation allows you to start and set up your system using
the software and configuration information located on a network server. The
Remote System Installation feature is usually used as a system setup and
configuration tool, and can be used for the following tasks:

■ Formatting a hard drive

■ Installing an operating system

■ Installing application software or drivers

To initiate Remote System Installation, press F12 when the F12=Network
Service Boot message appears in the lower-right corner of the Compaq logo
screen. Follow the instructions on the screen to continue the process.

Replicating Your Setup

This procedure gives an administrator the ability to easily copy one setup
configuration to other workstations of the same model. This allows for faster,
more consistent configuration of multiple workstations. To replicate your setup:

1. Access the Computer Setup Utilities menu.

2. Click File, then Save to Floppy. Follow the instructions on the screen.

3. To replicate the configuration, click File, then Restore from Floppy,
and follow the instructions on the screen.

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Dual-State Power Button

On a power-managed system, the power button can function either as an
on/off switch or as a suspend button. The suspend feature does not turn off
power altogether, but instead causes the workstation to enter a low-power
standby. This allows you to quickly power down without closing applications
and to quickly return to the same operational state without any data loss.

To change the power button’s configuration, complete the following steps:

1. Access the Computer Setup Utilities menu.

2. Select Power, then Energy Saver Options. Set the power button
configuration to either on/off or suspend/wakeup, as desired.

For more information about the various screen and configuration

options, see the “Using Computer Setup” section in Chapter 2 of this
guide.

3. Select File, then Save Changes and Exit.

After configuring the power button to function as a suspend button, press the
power button to put the system in a very low power state (suspend). Press the
button again to quickly bring the system out of suspend to full power status.
To completely turn off all power to the system, press and hold the power
button for four seconds.

3-23

NOTE: If you have selected the “Blink LED during Energy Save” option in

Computer Setup, the power-on light will blink once every two seconds while
the workstation is in suspend. See the “Using Computer Setup” section in
Chapter 2 of this guide for more information.

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Intelligent Manageability

Power Management

Use the Timeouts option under the Power menu in Computer Setup to enable,
customize, or disable standby timeouts. This feature shuts down certain
components of the workstation when they are not in use, saving energy without
having to shut down the workstation.

NOTE: When using a power-managed system, disable monitor timeouts in
Computer Setup first, then establish the settings in the operating system, to
avoid potential conflicts.

Use Display Properties to establish, modify, or disable Power Management
settings for the monitor. To access Display Properties, right-click on the
Windows Desktop, then choose Properties.

Advanced Configuration and Power
Interfaces (ACPI) Capable

ACPI defines a hardware interface that allows a standard way to integrate
power management features throughout the workstation system, including
hardware, operating system, and application software. This enables the
workstation to automatically turn on and off peripherals such as CD-ROMs,
network cards, hard drives, and printers. With the ACPI technology,
peripherals will also be able to activate the workstation. For example, the
simple act of inserting a CD-ROM will turn on the workstation and activate a
monitor.

Since the Compaq Professional Workstation AP200 ships standard with the
ACPI hardware, you will be able to utilize ACPI features once future ACPI­enabled Microsoft operating systems become available. When the new
Microsoft operating systems are released, you will need to upgrade the ROM
BIOS, driver, and operating system in order to take advantage of the ACPI
features.

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Compaq Support Software CD Kit and
Support from the Compaq Website

Compaq has made the task of locating, accessing, evaluating, and installing
the latest support software easier. There are two methods you can use to
access support software:

■ You can order the Compaq Support Software CD kit. This set of

compact discs contains the latest device drivers, utilities, and ROM
images needed to run your Compaq workstation.

■ You can download the drivers and utilities from the Compaq website

(http://www.compaq.com).

3-25

NOTE: Both the

Locator

with

Decision Support,

Compaq Support Software CD Kit

a comprehensive listing of the device drivers,

and the website include

The

utilities, flashable ROM images, and more, categorized by operating system,
computer family, and model for easy retrieval.

Decision Support

provides
detailed information for each piece of support software, including
descriptions, features, enhancements, dependencies, and critical updates.

If you choose to purchase the Compaq Support Software CD Kit, you have two
options:

■ You can purchase a single CD that gives you one-time access to the

latest support software.

■ You can purchase a yearly subscription that delivers up to 12 monthly

CDs.

The annual subscription ensures your continuous access to the latest
developments.

NOTE: If you call Compaq to place an order, be sure to have the serial
number of your workstation available. The serial number is located on the rear
of the workstation or on the lower-right side of the workstation. This number
is necessary for all purchases.

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Intelligent Manageability

Integration Management

Integration Management features include:

■ Desktop Management Interface

■ Compaq Management Agents for Workstations

■ Compaq Management Solutions Partners Program

Desktop Management Interface

The Desktop Management Task Force (DMTF) is an industry body created in
1992 with the goal of standardizing systems manageability. DMTF established
the Desktop Management Interface (DMI) framework to standardize access to
PC configuration data. Compaq, as a Steering Committee and Technical
Committee member of the DMTF, delivers hardware and software
instrumentation that supports the DMI standard.

Compaq Management Agents for
Workstations

Using the industry-standard Simple Network Management Protocol (SNMP)
found in Microsoft Windows NT Workstation, Compaq Management Agents
for Workstations allows the system administrator to remotely view
AssetControl data, configuration data, memory change alerts, NIC
performance data, and contact information.

NOTE: For more information about the Integration Management features, refer to
the

Workstation Software Reference Addendum

SmartStart for Workstations CD at
CD-ROM drive designation). It is also installed in the Compaq Information Center
folder.

. The addendum is located on the

X:\DOCS\ADDEND\INDEX.HTM

(where X is your

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Compaq Management Solutions Partners
Program

Compaq delivers management solutions today under Microsoft Windows NT
Workstation through the Compaq Management Solutions Partners Program.
This Compaq initiative ensures compatibility and integration of Intelligent
Manageability features with leading systems management products. The
partnership ensures that the benefits of Intelligent Manageability are
accessible through a broad range of vendors. This allows customers to use
their tools of choice to remotely manage their Compaq workstations more
confidently and cost-effectively.

Compaq Management Solutions Partners include:

■ ASI (AssetPRO)

■ BindView (BindView Console)

■ Intel (LANDesk Management Suite)

■ McAfee Associates (Saber LAN Workstation)

3-27

■ Microsoft Corporation (Systems Management Server)

■ Novell (ManageWise)

■ Seagate (LAN Directory)

■ Symantec (Norton Administrator for Networks)

■ Tally Systems (NetCensus)

■ Computer Associates (UniCenter TNG)

■ Hewlett Packard (OpenView)

■ Tivoli (TME10)

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Chapter 4

Hardware Upgrades

This chapter explains how to remove the workstation access panel and convert
the minitower workstation to a desktop or the desktop workstation to a
minitower. It also explains how to install the following optional upgrade or
replacement hardware:

■ Additional memory

■ Expansion boards

■ Additional graphics memory

■ Optional drives

■ Replacement battery

This chapter also includes information about when to reconfigure the
workstation to ensure that it recognizes the newly installed hardware.

4-1

IMPORTANT: Compaq recommends that you finish the setup procedures for

the preinstalled software
party devices that were not included with your workstation. For more
information about the setup procedures, refer to the

.

Guide

Installation Sequence

It is very important that you follow this sequence of steps to ensure the proper
installation of any optional equipment.

1. If the workstation is already on, turn it off and disconnect the power
cord from the wall outlet.

2. Disconnect the keyboard, monitor, network cable, and other external
equipment connected to the workstation.

WARNING: To reduce the risk of electrical shock, fire, or damage
to the equipment, do not plug telecommunications/telephone
connectors into the network interface controller (NIC) receptacles.

you install any optional hardware or third-

before

Software Installation

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4-2

Hardware Upgrades

WARNING: To reduce the risk of personal injury from hot
surfaces, allow the internal system components to cool before
touching.

CAUTION: Static electricity can damage the electronic
components of the workstation or optional equipment. Before
beginning these procedures, ensure that you are discharged of
static electricity by briefly touching a grounded metal object. See
Appendix B for more information.

3. Open the workstation by removing its access panel. See “Removing the
Workstation Access Panel” in this chapter for instructions.

4. Install any optional equipment. For instructions, see the applicable
sections of this chapter and to the documentation provided with the
optional equipment.

5. Replace the workstation access panel.

6. Reconnect the keyboard, monitor, network cable, and other external
devices.

7. Reconnect the power cord to the wall outlet.

8. Turn on the monitor, workstation, and other external devices.

9. Reconfigure the workstation, if necessary. See the following section,
“When to Reconfigure the Workstation.”

When to Reconfigure the
Workstation

System configuration is the process of specifying the devices and programs that
make up a system. When you add or remove optional devices, you must
reconfigure the workstation by running Computer Setup in order for the
changes to be recognized.

Run the Computer Setup utility after you complete the installation. To
configure in Windows NT, use Control Panel and configure your specific
option.

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If configuration settings are incorrect, one or more devices may not work
properly, and you may receive an error message. If this occurs, run the
Computer Setup utility again. See Chapter 2 of this guide for more
information on Computer Setup.

Removing the Workstation Access
Panel

1. Turn off the workstation and any external devices.

2. Disconnect the power cord from the grounded AC outlet, the network
cable from the system, and disconnect any external devices.

CAUTION: Before removing the workstation access panel,
ensure that the workstation is turned off and that the power cord
is disconnected from the grounded AC outlet.

3. Remove the two screws that secure the access panel to the workstation
chassis.

4-3

4. Slide the access panel back about 1 inch (2.5 cm), then lift it off the
unit.

Figure 4-1. Removing the workstation access panel

To replace the access panel, reverse steps 1–4.

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4-4

Hardware Upgrades

Removing the Front Bezel

1. Turn off the workstation and any external devices. Disconnect the
power cord from the grounded AC outlet and the network cable from
the system.

2. Remove the workstation access panel.

3. Push in on the two release tabs, then rotate the front bezel away from
the chassis to release it.

1

2

2

Figure 4-2. Removing the front bezel

NOTE: When replacing the front bezel, ensure that the bottom hinge points
are properly placed in the chassis before rotating the front bezel back into its
original position.

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Removing the Bezel Blank

1. Turn off the workstation and any external devices. Disconnect the
power cord from the grounded AC outlet and the network cable from
the system.

2. Remove the workstation access panel.

3. Remove the front bezel.

4. Gently pull the subpanel, with the bezel blank secured in it, away from
the front bezel. Then remove the bezel blank.

CAUTION: Hold the subpanel straight when you pull it away from
the front bezel. Pulling the subpanel away at an angle could
damage the pins that align it within the front bezel.

4-5

Figure 4-3. Removing the bezel blank from the subpanel

NOTE: When replacing the subpanel, ensure that the aligning pins are in their
proper orientation.

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4-6

Hardware Upgrades

Changing from a Minitower to a
Desktop Configuration

1. Turn off the workstation and any external devices. Disconnect the
power cord from the grounded AC outlet. Disconnect the network
cable and any external devices from the system.

2. Remove the workstation access panel.

3. Remove the front bezel.

4. Disconnect all power and data cables from the drives in the 5.25-inch
drive bays.

5. To release the drives from the 5.25-inch drive bay, press the long
drivelock as shown.

Figure 4-4. Releasing the drives with the drivelock

6. While pressing the drivelock, pull the drives out of the drive bay.

7. After placing the workstation in the desktop position, gently slide the
drives into the bay.

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Figure 4-5. Installing drives

NOTE: When the drives are properly inserted, the drivelock will secure it.

NOTE: The diskette drive should always be placed in the bay nearest the top of the

chassis in the desktop configuration for proper drive clearance and access.

4-7

CAUTION: The use of unnecessary force may result in damage to

the drives.

8. Reconnect the power and data cables to the drives as labeled.

9. Remove the subpanel as described in the section “Removing the Bezel
Blank” and reposition it with the bezel blank in the proper orientation
for the desktop configuration.

CAUTION: Hold the subpanel straight when you pull it away from
the front bezel. Pulling the subpanel away at an angle could
damage the pins that align it within the front bezel.

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Hardware Upgrades

Minitower Configuration

Desktop Configuration

Figure 4-6. Changing from a minitower to a desktop configuration

10. Replace the subpanel, front bezel, and the workstation access panel.

11. Reconnect the power cord to the grounded AC outlet, and the network
cable and any external devices to the system.

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Changing from a Desktop to a
Minitower Configuration

To change from a desktop to minitower configuration, repeat the steps in the
previous section, changing the orientation of the system.

Desktop Configuration

4-9

Minitower Configuration

Figure 4-7. Changing from a desktop to a minitower configuration

NOTE: The diskette drive should always be placed in the bay nearest the internal

3.5-inch drives in the minitower configuration for proper clearance within the
chassis.

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Hardware Upgrades

Internal Components

12

11

2

1

3

10

9
8
7

6

Figure 4-8. Internal components

Identifier Component

1

2

3

4

5

Memory module sockets
Drivelock
Drive bays (diskette drive is always in bay 3)
Hard drive bays (bays 4 and 5)
Extra drive mounting screws

4

5

Table 4-1

Internal Components

6

7

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Audio card in ISA expansion slot
Combination slot for either a PCI or an ISA expansion board

Continued

4-11

Internal Components

Identifier Component

8

9

:

;

<

NIC controller in PCI slot
SCSI controller in PCI slot (on select models)
AGP slot
Processor
Power supply

Continued

Installing Additional Memory

The workstation comes with at least 64 megabytes of Error Checking and
Correcting (ECC ) unregistered, synchronous dynamic random access memory
(SDRAM) dual inline memory modules (DIMMs) installed and supports up to
384 MB of memory. The memory sockets on the system board can be
populated with 16-, 32-, 64-, or 128-MB DIMMs.

For proper system operation, the DIMMs must be industry standard 168-pin,
100-MHz or faster unbuffered SDRAM DIMMs. The SDRAM DIMMs must
support CAS Latency 2 or 3 (CL = 2 or CL = 3). They must also contain the
mandatory Joint Electronic Device Engineering Council (JEDEC) Serial
Presence Detect (SPD) information. DIMMs constructed with x4 SDRAM are
not supported; the system will not start using unsupported DIMMs.

IMPORTANT: Do not mix registered and unregistered, or ECC and non-ECC
SDRAM DIMMs. Otherwise, your system will not function properly.

CAUTION: Your DIMM sockets have gold metal contacts. When
upgrading your memory, it is important to use DIMMs with gold
metal contacts (not tin-lead) to prevent corrosion and/or
oxidation resulting from having incompatible metals in contact
with each other.

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CAUTION: Static electricity can damage the electronic com­ponents of the workstation or optional boards. Before beginning
these procedures, ensure that you are discharged of static
electricity by briefly touching a grounded metal object. See
“Appendix B” of this guide for more information.

CAUTION: When handling a memory module, be careful not to
touch any of the contacts. Doing so may damage the module.

1. Turn off the workstation and any external devices, then disconnect the
power cord from the grounded AC outlet. Disconnect the network
cable and any external devices from the system.

IMPORTANT: On a power-managed system, the power cord MUST be
disconnected from the grounded AC outlet.

2. Remove the workstation access panel and locate the DIMM sockets.

3. Open both latches of the DIMM socket, and insert the memory module
into the socket.

Begin by installing a module into the socket nearest the preinstalled
module, and install the modules following the numerical order of the
sockets.

Match the notch on the module with the tab on the memory socket.
Push the module down into the socket, ensuring that the module is fully
inserted and properly seated.

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4-13

3

1

2

1

Figure 4-9. Installing a DIMM module

4. Repeat step 3 for any additional modules that you want to install.

5. Replace the workstation access panel.

6. Plug the network cable back into the system. Plug the power cord back
into the grounded AC outlet. Reconnect external devices.

7. Turn on the workstation.
The workstation should automatically recognize the added memory.

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Hardware Upgrades

Installing an Expansion Board

Your workstation contains expansion slots, as shown in the “Internal
Components” section of this chapter.

CAUTION: Static electricity can damage the electronic com­ponents of the workstation or optional boards. Before beginning
these procedures, ensure that you are discharged of static
electricity by briefly touching a grounded metal object. See
“Appendix B” of this guide for more information.

1. Turn off the workstation and any external devices, then disconnect the
power cord from the grounded AC outlet. Disconnect the network
cable and any external devices from the system.

IMPORTANT: On a power-managed system, the power cord MUST be
disconnected from the grounded AC outlet.

2. Remove the workstation access panel and locate the correct vacant slot
in the workstation chassis.

3. Remove the screw securing the expansion slot cover, then remove the
slot cover from the slot, as illustrated.

Figure 4-10. Removing the screw and expansion slot cover

4. Slide the expansion board into the expansion slot and press it firmly
into place.

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Figure 4-11. Installing an expansion board

NOTE: When you install an expansion board, make sure you press firmly on
the board so that the whole connector seats properly in the expansion board
slot.

4-15

5. Replace the screw at the side of the expansion slot.

6. Replace the workstation access panel.

7. Connect external cables to the installed board, if needed.

8. Plug the network cable back into the system. Plug the power cord back
into the grounded AC outlet. Reconnect external devices.

9. Reconfigure the workstation, if necessary. See the “When to
Reconfigure the Workstation” section in this chapter.

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Hardware Upgrades

Removing an Expansion Board

1. Turn off the workstation and any external devices, then disconnect the
power cord from the grounded AC outlet. Disconnect the network
cable and any external devices from the system.

IMPORTANT: On a power-managed system, the power cord MUST be
disconnected from the grounded AC outlet.

2. Remove the workstation access panel.

3. Disconnect any cables attached to the expansion board.

4. Remove the screw at the side of the expansion slot.

5. Hold the board at each end and carefully rock it back and forth until
the connectors pull free from the slot. Be sure not to scrape the board
against other components.

Figure 4-12. Removing an expansion board

6. Store the board in antistatic packaging.

7. Install an expansion slot cover to close the open slot.

8. Replace the workstation access panel.

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9. Plug the network cable back into the system. Plug the power cord back
into the grounded AC outlet and reconnect external devices.

10. Reconfigure the workstation, if necessary. See the “When to
Reconfigure the Workstation” section in this chapter.

Upgrading Graphics Capabilities

CAUTION: Static electricity can damage the electronic

components of the workstation or optional equipment. Before
beginning these procedures, ensure that you are discharged of
static electricity by briefly touching a grounded metal object. See
Appendix B for more information.

To upgrade graphics memory, follow the steps below:

1. Turn off the workstation and any external devices, then disconnect the
power cord from the grounded AC outlet. Disconnect the network
cable and any external devices from the system.

4-17

IMPORTANT: On a power-managed system, the power cord MUST be

disconnected from the grounded AC outlet.

2. Remove the workstation access panel.

3. Remove the screw that secures the AGP graphics board to the
workstation chassis and remove the board from the AGP slot.

Figure 4-13. Removing the Graphics Board from the AGP Slot

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Hardware Upgrades

4. Place the graphics board on a grounded, flat surface and install the
memory module so that its notch aligns with the tab in the socket at a
30 degree angle, then lower the module until it latches into position.

1

2

Figure 4-14. Installing an upgrade memory module on the graphics board

5. Reinstall the graphics board into the same slot and secure it with the
screw.

6. Replace the workstation access panel.

7. Plug the network cable back into the system. Plug the power cord back
into the grounded AC outlet. Reconnect external devices.

8. Reconfigure the workstation, if necessary. See the “When to
Reconfigure the Workstation” section in this chapter.

9. Change the resolution to take advantage of the additional display
modes now available with the upgraded memory. See the following
section, “Customizing the Monitor Display,” for more information.

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Customizing the Monitor Display

If you choose to customize your monitor display, you can manually select or
change the monitor brand, model, refresh rates, color, resolution, and power
management settings.

To customize the display using Windows NT Workstation 4.0, complete the
following steps:

1. Click Start, then click Settings.

2. Click Control Panel, then double-click the Display icon.

3. Click the Settings tab.

4. In the Desktop Area box, drag the pointer to the desired resolution.

5. In the Color Palette box, select the number of colors you want to
display.

6. Select List All Modes and choose a mode from the list of valid modes.
Click OK for the changes to take effect.

4-19

7. Click Test to test the changes made to the display settings.

8. Click Yes if the test bitmap was properly displayed.

9. Click OK for the changes to take effect.

Installing Additional Drives

The workstation supports up to five drives which may be installed in various
configurations.

When installing additional IDE drives, follow these guidelines:

■ For optimal performance, connect hard drives to the primary controller.

Connect expansion devices, such as IDE CD-ROM, tape, and diskette
drives to the secondary controller.

■ You may install either a third-height or a half-height drive into a half-

height bay.

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Hardware Upgrades

■ You must install guide screws to ensure that the drive will line up

correctly in the drive cage. Compaq has provided extra guide screws,
installed in the front of the workstation chassis, behind the front bezel.
Some options use M3 metric hardware. The Compaq-supplied metric
screws are black.

M3

6-32

Figure 4-15. Identifying the metric screws

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Using the Cable-Select Feature with IDE Ultra
ATA Devices

Select models of the Compaq Professional Workstation AP200 have an
internal IDE Ultra ATA hard drive preinstalled. Optional IDE drives are
available from Compaq in kits that include a special drive cable. The
configuration of the drives employs a cable-select feature that identifies the
drives as device 0 (primary drive) or device 1 (secondary drive). The system
board determines which drive is device 0 or device 1, based on the way the
drives are connected to the special drive cable. The device 0 drive is the drive
connected to the short segment of the drive cable (or that connector closest to
the system board); the device 1 drive is the drive connected to the long
segment of the drive cable.

Drive installation requires no jumper setting changes on the existing or
optional drives. All Compaq drives have the jumpers preset for cable-select
installation.

NOTE: If installing a second IDE device on the primary controller, you must
use an 80-conductor IDE Ultra ATA cable for optimal performance. This cable
is included with the drive option kit.

4-21

IMPORTANT: Compaq does not support mixing IDE Ultra ATA and SCSI hard

drives in the same system. If you are replacing a hard drive in bay 4 or 5, it
must be of the same type. If you are replacing the IDE Ultra ATA hard drive in
your workstation with a SCSI hard drive, you will need a SCSI device option
kit and the SCSI controller option kit. The controller option kit contains the
SCSI controller and cable that supports multiple SCSI devices. See the
section “Installing a SCSI Device” in this chapter.

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Hardware Upgrades

Installing Optional SCSI Devices

Select models of the Compaq Professional Workstation AP200 have an
internal SCSI hard drive preinstalled. You can install additional high­performance SCSI devices using the external SCSI connector located on the
rear panel of the workstation.

Important Guidelines for Installing
Optional SCSI Devices

If you are installing additional SCSI devices, you MUST adhere to the
following guidelines:

■ To preserve data integrity, do not install more than 7 SCSI devices per

SCSI controller.

■ The integrated Wide-Ultra SCSI controller requires that a unique SCSI

ID (0-7) be set for each SCSI device installed. The controller identifies
a SCSI device by its SCSI ID number rather than its location. Moving a
SCSI device from one position to another on the SCSI chain does not
affect the communication between the controller and the SCSI device.
The reserved and available SCSI ID numbers for SCSI devices are as
follows:

❏ SCSI ID 0 is reserved for the primary hard drive.
❏ SCSI ID 7 is reserved for the controller.
❏ 1 through 6 are available.

■ Every SCSI chain or circuit must be terminated (closed) at both ends.

Termination can be accomplished by using the terminating feature on
the device or by using a terminated cable.

■ SCSI devices may not have terminating jumpers on the device.

Termination on these devices must be achieved with a terminated
cable.

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■ Turn on an external SCSI device before turning on power to the

workstation. This enables the system board controller to recognize the
external SCSI device. When an external SCSI device is connected to
the external SCSI connector on the rear panel of the workstation, that
device becomes the end of the SCSI chain and must be terminated.

CAUTION: Do not route cables near the air intake to the power
supply. Cables routed in this manner may block airflow to the
power supply causing it to overheat.

Using the SCSI Cable

The following SCSI cable is included with your workstation (available on
select models):

1

4-23

Figure 4-16. SCSI cable

NOTE: The SCSI cable included with your workstation may look slightly
different than the one pictured.

The SCSI cable illustrated above supports up to 4 SCSI devices and comes
with a terminator 1 on the end.

NOTE: If you are installing a narrow SCSI device, you will need to attach a
68- to 50-pin SCSI adapter to the narrow SCSI device.

For additional information about installing optional SCSI devices, refer to the
documentation included with the device option kit or contact your Compaq
authorized dealer, reseller, or service provider.

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Hardware Upgrades

Installing a SCSI Device

IMPORTANT: Compaq does not support mixing IDE Ultra ATA and SCSI hard

drives in the same system. If you are replacing a hard drive in bay 4 or 5, it
must be of the same type. If you are replacing the IDE Ultra ATA hard drive in
your workstation with a SCSI hard drive, you will need a SCSI device option
kit and the SCSI controller option kit. The controller option kit contains the
SCSI controller and cable that supports multiple SCSI devices.

Before you install a SCSI device:

■ Verify the SCSI ID of the drive and, if necessary, set the SCSI ID to a

unique number. See the section “Important Guidelines for Installing
Optional SCSI Devices” earlier in this chapter or refer to the
documentation included with the device.

■ Determine if the device ought to have termination enabled or disabled.

Set the termination if necessary. See the section “Using the SCSI
Cable” in this chapter or refer to the documentation included with the
device.

■ To install a SCSI device, please follow the procedures for the

following section, “Installing an IDE CD-ROM or Tape Drive.” Also
refer to the documentation that came with the SCSI device option kit.

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Installing an IDE CD-ROM or Tape Drive

CAUTION: Static electricity can damage the electronic

components of the workstation or optional equipment. Before
beginning these procedures, ensure that you are discharged of
static electricity by briefly touching a grounded metal object. See
Appendix B for more information.

NOTE: These procedures can also be used for installing a SCSI device. For
more information, refer to the documentation that came with the SCSI device
option kit.

1. Turn off the workstation and any external devices. Disconnect the
power cord from the grounded AC outlet. Disconnect the network
cable and any external devices from the system. Then remove the
workstation access panel.

IMPORTANT: On a power-managed system, the power cord MUST be
disconnected from the grounded AC outlet.

4-25

2. Install two guide screws on each side of the drive. If there are multiple
screw holes on the sides of the drives, use the lower set of holes.

NOTE: Some options use M3 metric hardware, such as in the 5.25-inch, one­half height external bay. Extra guide screws are provided on the front of the
chassis, under the front bezel. The Compaq-supplied metric screws are black.

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Hardware Upgrades

3. Install the drive in the desired drive bay by sliding it into the front of
the drive cage; the drivelock automatically secures the drive in the bay.

NOTE: Be sure the guide screws line up with the guide slots in the drive cage.

Figure 4-17. Aligning the guide screws and installing an optional 5.25-inch drive

4. Connect the drive power and signal cables and, if it is a CD-ROM
drive, connect the audio cable. The other end of the audio cable should
be connected to the optional audio board, if installed.

Figure 4-18. Connecting the drive cables to the drive

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1
2
3

Figure 4-19. Connecting the drive cables to the system board: 1 IDE diskette drive

connector, 2 IDE Ultra ATA hard drive connector 3 IDE CD-ROM connector

5. Remove the bezel blank from the subpanel inside the front bezel. See
the section “Removing the Bezel Blank.”

4-27

6. Replace the workstation access panel.

7. Plug the network cable back into the system. Plug the power cord back
into the grounded AC outlet. Reconnect external devices.

8. Reconfigure the workstation, if necessary. See the “When to
Reconfigure the Workstation” section in this chapter.

Installing a 3.5-Inch Drive into the
Third-height, 5.25-Inch Drive Bay

1. Turn off the workstation and any external drives. Disconnect the power
cord from the grounded AC outlet. Disconnect the network cable and
any external devices from the system. Then remove the workstation
access panel.

IMPORTANT: On a power-managed system, the power cord MUST be
disconnected from the grounded AC outlet.

2. Remove the front bezel.

3. Install one guide screw on the right side of the drive.

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Hardware Upgrades

4. Insert the drive into the adapter so that the guide screw aligns in the slot,
and then attach with two retaining screws.

5. Snap on the brace.

Figure 4-20. Attaching a 3.5-Inch Drive to the 5.25-Inch Adapter

6. Install two guide screws on each side of the adapter.

7. Install the adapter in the desired drive bay by sliding it into the front of
the drive cage; the drivelock automatically secures the adapter when it
snaps into place.

NOTE: The primary 3.5-inch diskette drive should only be installed into bay 3.
Bay 3 is the bottom bay in the minitower configuration and the topmost bay in
the desktop configuration.

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Figure 4-21. Aligning the guide screws and installing a 3.5-inch drive

8. Connect the drive power and signal cables.

4-29

Figure 4-22. Connecting the drive cables to the drive

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Hardware Upgrades

Figure 4-23. Connecting the drive cables to the system board: 1 IDE diskette drive connector,

9. If necessary, remove the bezel blank from the subpanel inside the front
bezel. See the section “Removing the Bezel Blank.”

10. Replace the workstation access panel.

IDE Ultra ATA hard drive connector 3 IDE CD-ROM connector

2

1
2
3

11. Plug the network cable back into the system. Plug the power cord back
into the grounded AC outlet. Reconnect external devices.

12. Reconfigure the workstation, if necessary. See the “When to
Reconfigure the Workstation” section in this chapter.

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Removing a Drive from a Drive Bay

IMPORTANT: Compaq does not support mixing IDE ATA and SCSI hard

drives in the same system. If you are replacing a hard drive in bay 4 or 5, it
must be of the same type.

1. Turn off the workstation and any external devices. Disconnect the
power cord from the grounded AC outlet. Disconnect the network
cable and any external devices from the system. Then remove the
workstation access panel.

IMPORTANT: On a power-managed system, the power cord MUST be
disconnected from the grounded AC outlet.

2. Remove the front bezel.

3. Disconnect the drive power and signal cables and, if it is a CD-ROM
drive, disconnect the audio connector.

4. Press the drivelock to unlock the drive in the drive bay.

4-31

Figure 4-24. Releasing the drives with the drivelock

5. While pressing the drivelock, pull the drive out of the drive bay.

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Hardware Upgrades

Figure 4-25. Removing a drive from the 5.25-inch drive bay

6. Remove the drive from the drive bay and store in antistatic packaging.

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Replacing the Battery

The battery that comes with your workstation provides power to the real-time
clock and has a lifetime of about five years. When replacing the battery, use a
Renata CR2032 or equivalent 3-volt lithium coin cell battery.

1. Turn off the workstation and any external devices. Disconnect the
power cord from the grounded AC outlet. Disconnect the network
cable and any external devices from the system. Then remove the
workstation access panel.

IMPORTANT: On a power-managed system, the power cord MUST be
disconnected from the grounded AC outlet.

NOTE: It may be necessary to remove an expansion board to gain access to
the battery.

4-33

Figure 4-26. Locating the battery on the system board

2. Lift the battery out of its holder.

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Hardware Upgrades

Figure 4-27. Removing the coin cell battery

3. Slide the replacement battery into position.

NOTE: Positive polarity should be positioned up.

The battery holder automatically secures the battery in the proper position.

4. Replace any expansion boards you have removed.

5. Replace the workstation access panel.

6. Plug the network cable back into the system. Plug the power cord back
into the grounded AC outlet and reconnect external devices.

7. Plug in the workstation and turn on power.

8. Reset the date and time, your passwords, and any special system
setups, using Compaq Computer Setup. See Chapter 2, “Software.”

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WARNING: This workstation contains a lithium-ion battery pack.
There is a risk of fire and chemical burn if the battery pack is
handled improperly. Do not disassemble, crush, puncture, short
external contacts, dispose in water or fire, or expose it to
temperatures higher than 60ºC (140ºF).

In North America, dispose of nickel metal hydride or lithium­ion batteries by taking advantage of the Compaq battery
recycling program. You will be provided with a postage-paid
battery pack mailer preaddressed to a reclamation facility
where the metals are recycled. Call the telephone number
listed in the section “About This Guide” at the beginning of this
guide for more information.

In Europe, do not dispose of batteries with general household
waste. Dispose of or recycle them by using the public
collection system or returning them to Compaq, your
authorized Compaq partners, or their agents.

4-35

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Compaq Professional Workstation AP200 Reference Guide

Chapter 5

Network Communications

This chapter provides information about networks and the hardware
connectors and software device drivers that allow you to access a network.
Once your network connection is active, you can share resources such as a
printer, exchange information from device to device, and run common
software programs.

5-1

NOTE: For more information on networking, refer to the

Guide.

Your workstation comes Ethernet network ready, which means that it has a
preinstalled network controller and preinstalled network drivers. The Compaq
Fast Autosensing Ethernet Network Interface Controller (NIC) NC 3121 is a
PCI bus mastering, dual speed 10BaseT, and 100BaseTX controller that will
automatically detect network connection speed and adjust accordingly. The
controller supports full duplex Ethernet, allowing two-way transmission
between nodes for up to 20 or 200 Mbits/sec aggregate bandwidth.

NOTE: Your workstation is also Token Ring Network capable. To connect to a
Token Ring Network, you must install a Token Ring board.

Software Installation

Writer: Laura Hortman Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-002

File Name: F-CH05.DOC Last Saved On: 8/10/98 9:32 AM

Compaq Professional Workstation AP200 Reference Guide