Compaq AP200 User Manual

Professional Workstation AP200

Reference Guide

Third Edition (February 1999) Part Number 352620-003 Compaq Computer Corporation

Notice

The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR

EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST INFRINGEMENT.

This publication contains information protected by copyright. No part of this publication may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.

The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement.

Compaq, Compaq Insight Manager, ROMPaq, QVision, SmartStart, NetFlex, QuickFind, PaqFax, registered United States Patent and Trademark Office.

Netelligent, SoftPaq, QuickLock are trademarks and/or service marks of Compaq Computer Corporation. Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other product names mentioned herein may be trademarks and/or registered trademarks of their

respective companies.

Compaq Professional Workstation AP200 Reference Guide

Third Edition (February 1999) Part Number 352620-003

About This Guide

Text Conventions.........................................................................................................................ix

Symbols in Text............................................................................................................................x

Symbols on Equipment................................................................................................................. x

Rack Stability...............................................................................................................................xi

Getting Help.................................................................................................................................xi

Compaq Website ..................................................................................................................xi

Telephone Numbers.............................................................................................................xii

Chapter 1

Product Features

Standard Configuration Features...............................................................................................1-1

Front Panel Components............................................................................................................1-3

Rear Panel Connectors...............................................................................................................1-5

Drive Positions...........................................................................................................................1-6

Using the Compaq Enhanced Keyboard....................................................................................1-7

Windows Logo Key............................................................................................................1-8

Keyboard Lights.................................................................................................................1-9

Keyboard Tilt Feet............................................................................................................1-10

Serial Number Location...........................................................................................................1-10

iii

Chapter 2

Software

Installing Windows NT Workstation Over a Network..............................................................2-1

Setup Software...........................................................................................................................2-2

ROM BIOS................................................................................................................................2-2

Power-On Self-Test............................................................................................................2-3

Runtime Services................................................................................................................2-3

Upgrading the ROM BIOS.................................................................................................2-3

Boot Block ROM................................................................................................................2-4

Computer Setup..................................................................................................................2-4

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Software

Compaq Diagnostics..................................................................................................................2-9

Reinstalling Your Software .....................................................................................................2-13

Registration..............................................................................................................................2-13

continued

Creating a Diagnostics Diskette .........................................................................................2-9

Computer Checkup (TEST)..............................................................................................2-10

View System Information (INSPECT).............................................................................2-10

Using Computer Checkup (TEST) or View System Information (INSPECT)................2-11

Chapter 3

Intelligent Manageability

Asset Management.....................................................................................................................3-2

Compaq Diagnostics for Windows NT..............................................................................3-3

Fault Management .....................................................................................................................3-5

SMART III Hard Drive Fault Prediction ...........................................................................3-5

Ultra ATA Integrity Monitoring.........................................................................................3-5

ECC Fault Prediction and Pre-Failure Warranty................................................................3-6

Proactive Backup................................................................................................................3-6

Surge-Tolerant Power Supply ............................................................................................3-6

Security Management................................................................................................................3-7

Disabling Diskette Boot or Diskette Write.........................................................................3-8

Disabling a Serial Port or Parallel Port ..............................................................................3-9

Password Security ............................................................................................................3-10

QuickLock........................................................................................................................3-15

Configuration Management.....................................................................................................3-16

Upgrading the ROM.........................................................................................................3-17

FailSafe Boot Block ROM ...............................................................................................3-19

Remote Security Management .........................................................................................3-21

Remote Wakeup and Remote Shutdown..........................................................................3-22

Remote System Installation..............................................................................................3-23

Replicating Your Setup ....................................................................................................3-23

Dual-State Power Button..................................................................................................3-24

Power Management..........................................................................................................3-25

Advanced Configuration and Power Interfaces (ACPI) Capable.....................................3-25

Compaq Support Software CD Kit and Support from the Compaq Website...................3-26

Integration Management..........................................................................................................3-27

Desktop Management Interface........................................................................................3-27

Compaq Management Agents for Workstations..............................................................3-28

Compaq Management Solutions Partners Program .........................................................3-29

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Chapter 4

Hardware Upgrades

Installation Sequence.................................................................................................................4-3

When to Reconfigure the Workstation......................................................................................4-4

Removing the Workstation Access Panel..................................................................................4-5

Removing the Front Bezel.........................................................................................................4-6

Removing the Bezel Blank........................................................................................................4-7

Changing from a Minitower to a Desktop Configuration .........................................................4-8

Changing from a Desktop to a Minitower Configuration .......................................................4-11

Internal Components................................................................................................................4-14

Installing Additional Memory .................................................................................................4-15

Installing an Expansion Board.................................................................................................4-18

Removing an Expansion Board........................................................................................4-21

Installing Additional Drives ....................................................................................................4-23

Using the Cable-Select Feature with IDE Ultra ATA Devices........................................4-24

Installing Optional SCSI Devices.....................................................................................4-25

Installing a SCSI Device ..................................................................................................4-27

Installing an IDE CD-ROM or Tape Drive......................................................................4-28

Installing a 3.5-Inch Drive into the Third-height, 5.25-Inch Drive Bay..........................4-31

Removing a Drive from a Drive Bay.......................................................................................4-34

Replacing the Battery ..............................................................................................................4-36

Chapter 5

Network Communications

Connecting to an Ethernet Network ..........................................................................................5-2

Attaching a Network Cable to the RJ-45 Connector..........................................................5-2

Installing the Network Driver....................................................................................................5-3

Chapter 6

Troubleshooting

Helpful Hints .............................................................................................................................6-2

Solving Minor Problems............................................................................................................6-3

Solving Disk Problems..............................................................................................................6-4

Solving SCSI Problems .............................................................................................................6-7

Solving Display Problems .........................................................................................................6-8

Solving Printer Problems.........................................................................................................6-12

Solving Hardware Installation Problems.................................................................................6-13

Solving Network Problems......................................................................................................6-14

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Troubleshooting

Solving Memory Problems......................................................................................................6-18

Solving CD-ROM Problems....................................................................................................6-20

Solving Software Problems .....................................................................................................6-20

Troubleshooting Using Compaq Intelligent Manageability Features .....................................6-21

Contacting Compaq Customer Support...................................................................................6-21

continued

Appendix A

Regulatory Compliance Notices

Federal Communications Commission Notice.........................................................................A-1

Class A Equipment ...................................................................................................................A-1

Class B Equipment ...................................................................................................................A-2

Modifications.....................................................................................................................A-2

Cables ................................................................................................................................A-2

Declaration of Conformity for Products Marked with FCC Logo, United States Only ...A-3

Mouse Compliance Statement...........................................................................................A-4

Canadian Notice (Avis Canadien)............................................................................................A-4

Class A Equipment............................................................................................................A-4

Class B Equipment............................................................................................................A-4

European Union Notice ............................................................................................................A-4

Japanese Notice ........................................................................................................................A-5

Taiwan Notice...........................................................................................................................A-5

Laser Devices............................................................................................................................A-6

Laser Safety Warnings ......................................................................................................A-6

Compliance with CDRH Regulations ...............................................................................A-6

Compliance with International Regulations......................................................................A-6

Laser Product Label...........................................................................................................A-7

Laser Information..............................................................................................................A-7

Battery Replacement Notice..................................................................................................... A-8

Appendix B

Electrostatic Discharge

Grounding Methods..................................................................................................................B-2

Appendix C

Power Cord Set Requirements

General Requirements ..............................................................................................................C-1

Country-Specific Requirements ...............................................................................................C-2

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Appendix D

Routine Workstation Care and Shipping Preparation

Routine Computer Care............................................................................................................D-1

CD-ROM Drive Precautions.....................................................................................................D-2

Operation...........................................................................................................................D-2

Cleaning.............................................................................................................................D-2

Safety.................................................................................................................................D-2

Shipping Preparation ................................................................................................................D-3

Appendix E

Error Codes

Appendix F

Specifications

Appendix G

Clearing Configuration Memory

Index

vii

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About This Guide

This guide is designed to be used as step-by-step instructions for installation, and as a reference for operation, troubleshooting, and future upgrades.

Text Conventions

This document uses the following conventions to distinguish elements of text:

Keys

Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously.

USER INPUT

FILENAMES Menu Options,

Command Names, Dialog Box Names

COMMANDS, DIRECTORY NAMES, and DRIVE NAMES

Type When you are instructed

Enter When you are instructed

User input appears in a different typeface and in uppercase.

File names appear in uppercase italics. These appear in initial capital letters.

These always appear in uppercase.

information

information and then press the

without

pressing the

information, type the

to type

Enter

to enter

information, type the

key.

Enter

key.

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x About This Guide

Symbols in Text

These symbols may be found in the text of this guide. They have the following meanings.

IMPORTANT: Presents clarifying information or specific instructions

NOTE: Presents commentary, sidelights, or interesting points of information

Symbols on Equipment

These icons are located on equipment in areas where hazardous conditions may exist.

WARNING: Indicates that failure to follow directions in the warning could result in bodily harm or loss of life

CAUTION: Indicates that failure to follow directions could result in damage to equipment or loss of information

Any surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards. Enclosed area contains no operator serviceable parts. WARNING: To reduce risk of injury from electrical shock hazards, do not open this enclosure.

Any RJ-45 receptacle marked with these symbols indicates a Network Interface Connection. WARNING: To reduce risk of electrical shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle.

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Rack Stability

Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for personal injury exists. WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching.

Power Supplies or Systems marked with these symbols indicate the equipment is supplied by multiple sources of power.

WARNING: To reduce the risk of injury from electrical shock, remove all power cords to completely disconnect power from the system.

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

■ The leveling jacks are extended to the floor.

■ The full weight of the rack rests on the leveling jacks.

■ The stabilizing feet are attached to the rack if it is a single

rack installations

■ The racks are coupled together in multiple rack installations.

A rack may become unstable if more than one component is extended for any reason. Extend only one component at a time.

Getting Help

If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations.

Compaq Website

The Compaq Website has information on this product as well as the latest drivers and Flash ROM images. You can access the Compaq website by logging on to the Internet at

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http://www.compaq.com

Compaq Professional Workstation AP200 Reference Guide

xii About This Guide

Telephone Numbers

For the name of your nearest Compaq Authorized Reseller: In the United States, call 1-800-345-1518

In Canada, call 1-800-263-5868 For Compaq technical support:

In the United States and Canada, call 1-800-386-2172 For Compaq technical support phone numbers outside the United States and Canada, visit the Compaq website at:

http://www.compaq.com

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Chapter 1

Product Features

Standard Configuration Features

■ Microsoft Windows NT Workstation 4.0 operating system software

(preinstalled)

■ One standard 400-MHz or 450-MHz Intel Pentium II processor or a

500-MHz Intel Pentium III processor featuring MMX technology with a 100-MHz system bus

■ A 512-kilobyte (K) secondary (L2) cache integrated into the processor

module (not expandable)

■ A minimum of 64 megabytes (MB) of ECC unregistered synchronous

dynamic random access memory (SDRAM) standard; expandable to 768 MB installed in dual inline memory modules (DIMMs)

■ Compaq flexible ATX chassis, configurable either as a minitower or

desktop workstation

■ One Accelerated Graphics Port (AGP) controller installed in the AGP

slot.

1-1

■ For information about the graphics controller installed on your

workstation, refer to the appropriate guide on the SmartStart for Workstations CD under X:\DOCS\GRAPHICS, where X is your CD-ROM drive designation. To view one of the .pdf files, use Adobe Acrobat Reader. To install Adobe Acrobat Reader, refer to the Software Installation Guide.

■ Three PCI expansion slots; one ISA expansion slot; one “combination”

slot for either a PCI or an ISA expansion board; and one Accelerated Graphics Port (AGP) slot.

■ BIOS in a flash memory device supporting PCI auto-configuration

■ 200-watt surge-tolerant continuous power supply, switch-selectable for

115- and 230-VAC operation

■ One multimode, 25-pin enhanced parallel connector

■ Two RS-232C–compatible 9-pin serial connectors

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1-2

Product Features

■ Two Universal Serial Bus (USB) connectors

■ Five drive bays: ❏ One 1.44-MB, 3.5-inch high-density diskette drive in a 5.25- inch,

one-third height bay

❏ Two 5.25-inch, half-height bays for optional drives ❏ Two 3.5-inch, one-third height bays for hard drives

■ One of the following SMART drives depending on model: ❏ One Ultra ATA SMART hard drive with drive fault prediction ❏ One Wide-Ultra SCSI SMART hard drive with drive fault

prediction

■ One Compaq NC3121 Fast Ethernet Network Interface Controller

(10/100 Mb/s Auto-sensing Ethernet controller) PCI card with Wake-onLAN, capable of operating in either 10Base-T or 100Base-TX environments

■ One IDE 32X CD-ROM drive

■ One PremierSound 16-bit audio board and enhanced speaker

■ Compaq Enhanced Keyboard, featuring Microsoft Windows–specific

keys

■ Compaq three-button mouse

■ Security features including passwords

■ Intelligent Manageability features designed to make Compaq computers

easier to inventory, configure, upgrade, troubleshoot, protect, and maintain

■ Compaq Computer Setup utilities and diagnostic features

■ Compaq support software and device drivers (preinstalled)

NOTE: For specific information about your system configuration, see the “View System Information (INSPECT)” section in Chapter 2 of this guide.

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Front Panel Components

1-3

9 8

6 5

1 2 37

Figure 1-1. Identifies the front panel components

Table 1-1

Front Panel Components

Identifier Component

CD-ROM drive activity light

CD-ROM eject button

Diskette eject button

Power button

Hard drive activity light

5 6

19810

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Power-on light

Continued

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1-4

Product Features

Front Panel Components

Identifier Component

Diskette drive activity light

CD-ROM headphone jack

CD-ROM volume

Logo trim piece provided for the desktop form factor

Continued

WARNING: This equipment is designed for connection to a grounded (earthed) outlet. The grounding type plug is an important safety feature. To avoid the risk of electrical shock or damage to the equipment, do not disable this feature.

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Rear Panel Connectors

1 2

3 4 5 6 7 8

9 10 11

Figure 1-2. Rear panel connectors

1-5

Table 1-2

Rear Panel Connectors

Identifiers Connector Identifiers Connector

Power cord connector

Voltage select switch

Two universal serial bus (USB)

;

AGP connector

External SCSI connector

NIC connector

connectors

Keyboard connector

Mouse connector

Headphone connector

Line-out audio connector

Parallel connector

Serial connector

Second serial connector

Compaq Professional Workstation AP200 Reference Guide

Line-in audio connector

Microphone connector

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1-6

Product Features

Drive Positions

1 2

3 4 5

Figure 1-3. Identifies drive positions

Table 1-3

Drive Positions

Identifiers Connector

and

Two 5.25-inch, half-height bays for optional drives

3 2 1

5 4

One 1.44-MB, 3.5-inch high-density diskette drive mounted in the 5.25inch, one-third height bay

and

NOTE:

Two 3.5-inch, one-third height bays for hard drives

Drive bay numbers are stamped on the chassis, behind the front bezel.

To verify the type and size of the storage devices installed in your computer, run Compaq Computer Setup. See Chapter 2, “Software,” for more information.

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Using the Compaq Enhanced Keyboard

AltCtrl Alt Ctrl

1 2 3 4 5 6 7

Figure 1-4. Identifying special function keys

1-7

Table 1-4

Special Function Keys

Identifier Key Function

1 7

2 5

3 4

*Keys available in select geographic regions

Ctrl

Windows Logo*

Alt

Application Used (like the right mouse button) to open pop-up

Used in combination with another key, its effect depends on the application software you are using.

Used to open the Start menu in Microsoft Windows NT Workstation 4.0. Used in combination with other keys to perform other functions. (See next table.)

Used in combination with another key, its effect depends on the application software you are using.

menus in a Microsoft Office application. May perform other functions in other software applications.

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1-8

Product Features

Windows Logo Key

The following table shows you how to use the Windows Logo key in combination with other keys to perform certain functions in Windows NT Workstation 4.0.

Table 1-5

Key Combinations

Windows Logo Key Combination Function in Windows NT

Windows logo key +

Displays a pop-up menu for the selected object

Windows logo key +

Shift+Windows logo key +

Windows logo key +

Tab

Ctrl+F

Activates the next Taskbar button

Launches Explore My Computer

Launches Find Document

Launches Find Computer

Minimizes all open applications

Undoes Minimize All

Displays Run dialog box

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Keyboard Lights

The following figure identifies the location of the three keyboard lights. For a description and purpose of each light, refer to the corresponding table.

1-9

1 2 3

AltCtrl Alt Ctrl

Figure 1-5. Identifying keyboard lights

Table 1-6

Keyboard Lights

Identifier Description Function

Num lock When Num lock is enabled (light is on), the

numeric keypad is activated.

Caps lock When Caps lock is enabled (light is on), all text

appears in uppercase when typed.

Scroll lock When Scroll lock is enabled (light is on), the

screen is prevented from scrolling.

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1-10

Product Features

Keyboard Tilt Feet

The keyboard has feet on the bottom to tilt the keyboard to a comfortable typing angle.

Figure 1-6. Locating the keyboard tilt feet

Serial Number Location

Each computer has a unique serial number, located on the corner of the computer access panel and also on the rear panel of the computer. You may need to have this number available if contacting Compaq customer service.

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Chapter 2

Software

The Microsoft Windows NT Workstation 4.0 operating system is preinstalled on the workstation and will be configured for you automatically the first time you turn on the workstation. Compaq support software will also be installed at that time.

NOTE: Certain drivers and utilities are available only in English. You can obtain the latest version of these files in English in one of the following ways:

❏ Compaq Support Software CD kit ❏ Compaq website at http://www.compaq.com

IMPORTANT: For more information about installing your operating system, drivers, and other support software, refer to the

Installing Windows NT Workstation Over a Network

2-1

Software Installation Guide.

Network installation is used primarily for installing or upgrading Windows NT Workstation 4.0 over a local area network. It can also be used to install additional drivers or files with Microsoft Windows NT Workstation.

NOTE: This capability does not imply the grant of a site license for Microsoft Windows NT Workstation and should only be used to install the operating system on workstations for which the appropriate software license has already been obtained.

Use this installation method if you choose to deploy Microsoft Windows NT Workstation using a distribution share point over a network connection.

For instructions on installing Windows NT Workstation over a network, download the appropriate SoftPaq from the Compaq website at

http://www.compaq.com.

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2-2

Software

Setup Software

Compaq Setup software provides information you will need about the workstation if you need assistance from Compaq Customer Support. These tools can also be used:

■ To change factory default settings, and to set or change the system

■ To determine if all the devices installed on the workstation are

■ To determine information about the operating environment of the

■ To solve system configuration errors detected but not automatically

■ To establish and manage passwords and other security features

■ To establish and manage energy-saving timeouts

ROM BIOS

configuration, which may be necessary when you add or remove hardware

recognized by the system and functioning properly

workstation

fixed during the Power-On Self-Test (POST)

Your workstation contains a set of software called Basic Input/Output System (BIOS), which is stored in Read Only Memory (ROM) on the system board. The BIOS contains a set of routines for running Power-On Self-Test (POST) and for accessing hardware specific information. The ROM is upgradable via the ROMPaq software utility.

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Power-On Self-Test

When you turn on your workstation, the BIOS runs a number of tests, called Power-On Self-Tests (POSTs). These tests check and initialize many hardware components. The basic sequence for POST is:

1. Check and initialize low level hardware

2. Count memory

3. Initialize processor(s)

4. Detect and spin up all drives

5. Boot from, in sequence, either a CD a diskette, or the hard drive

Refer to Appendix E, “Error Codes,” for a listing of POST error messages and steps you can take to resolve an error condition.

Runtime Services

After your workstation boots to the operating system, the BIOS still provides some runtime services to the operating system. For instance, the BIOS provides information to the operating system about the type of processor installed, how the system interrupts are configured, and information on the disk drives. BIOS also provides information about your workstation's configuration and maintenance.

2-3

Upgrading the ROM BIOS

Since the BIOS is stored in ROM on the system board, the upgrade procedure is different than the upgrade procedure for other software.

New versions of BIOS may be downloaded from the Compaq website at http://www.compaq.com. BIOS upgrades are called ROMPaq.

To upgrade your ROM BIOS, execute the ROMPaq software and follow the directions.

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2-4

Software

Boot Block ROM

Computer Setup

The Boot Block ROM cannot be upgraded. For more information about Boot Block ROM, see the “FailSafe Boot Block

ROM” in Chapter 3.

Computer Setup allows you to configure your workstation’s hardware and resolve resource conflicts. On the Compaq Professional Workstation AP200, Computer Setup is built into the reprogrammable system ROM and is shipped in English only. To add an additional language for Computer Setup, refer to the Software Installation Guide.

IMPORTANT: Be sure to configure new options and drivers in your operating system after they have been configured by the Setup utility.

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Using Computer Setup

To access the Computer Setup utilities menu:

1. Turn on or restart the workstation. If you are in Windows, click Start, then Shut Down. Restart the workstation.

2. When the F10 Setup message appears in the lower-right corner of the screen, press the F10 key.

NOTE: If you do not press the F10 key while the message is displayed, you must turn the workstation off, then on again, to access the utility. The F12 key initiates Network Service Boot for Remote System installation. See Chapter 3 of this guide for more information about this feature.

The Computer Setup menu appears with the following menu headings: File, Storage, Security, Power, and Advanced. See Table 2-1 for a description of the features available in Computer Setup.

3. Press the arrow keys or the Tab key to select the option you want, then press the Enter key. To return to the main menu, press the Esc key.

4. To apply and save changes, select File, then Save Changes and Exit. If you selected an option that automatically restarted the workstation, changes were applied at that time. If you have made changes that you do not want applied, select Ignore Changes and Exit. If you have already applied changes you now want to eliminate, select Set Defaults and Exit. This option will restore the original system defaults.

2-5

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2-6

Software

Computer Setup

Task Computer Setup Selection

View the product name, processor type/speed/stepping, CPU serial number, system ROM date, system board revision, installed memory size, and asset tracking number

Table 2-1

Select

File,

Information.

then select

System

Set the system time and date

Select

Date.

View the currently installed drive A: (preinstalled diskette drive) and drive B: devices and set resources for diskette drives

Enable/disable diskette booting and diskette writing

After saving changes to Removable

NOTE:

Media, the workstation will restart. Turn the workstation off, then on, manually.

View information regarding IDE devices connected to the system

ATAPI devices (CD-ROM, tape) are

NOTE:

listed as ATAPI devices.

Allows you to set hard drive to Ultra-DMA (Ultra-ATA), EDMA, or PIO mode operation.

Enables/disables IDE drive translation Select

Specify the boot order of installed peripheral devices (such as LS-120 drive, diskette drive, hard drive, SCSI, or CD-ROM devices)

Set the energy saver mode to Advanced, Disabled, or Minimal

Select

Drives.

Select

Media.

Select

Translation.

Select

then select

File,

then select

Storage,

then select

Storage,

then select

Storage,

for the IDE Drive Timing.

Storage

for the IDE Drive

Storage

then select

Storage,

then select

Power,

Set Time and

Diskette

Removable

IDE Devices.

Boot Order.

Energy Saver.

Continued

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2-7

Computer Setup

Enable/disable timeouts or manually select timeout values

These selections appear only if

NOTE:

energy saver mode is set to Advanced.

Set the power button configuration (on/off or suspend/wakeup) and enable/disable power LED blink in suspend mode

This selection does not appear if the

NOTE:

energy saver mode is disabled.

Enable the Power-On Password. For more information, see the section “Security Management” in Chapter 3.

Enable/disable network server mode, keyboard QuickLock screen when locked, and/or QuickLock in energy saver mode. For more information, see the section “Security Management” in Chapter 3.

This selection appears only if a

NOTE:

Power-On Password is set.

Enable the Setup (administrator) Password. For more information, see the section “Security Management” in Chapter 3.

Continued

Task Computer Setup Selection

Select

Power,

Select

Power,

Options.

Select

Security,

Password.

Select

Security,

Options.

Select

Security,

Password.

then select

Timeouts.

Energy Saver

Power-On

Password

Setup

Enable/disable serial, parallel, and USB ports and audio security

Set the Asset Tag. See Chapter 3 for more information.

Set the keyboard locale setting (for example, English or German) for the System ID entry. Also allows setting of Chassis serial number if current number is invalid.

Set the POST mode (QuickBoot) and enable/disable POST messages

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Select

Security,

then select

Device

Security.

Select

Security,

Advanced,

then select

System IDs.

Power-On

Self Test.

Continued

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Software

Computer Setup

Set resources for onboard system devices (serial port, parallel port, and so forth)

View the currently installed PCI devices and their IRQ settings and/or and reconfigure IRQ settings for these devices or disable them entirely

: This option will not appear if there

NOTE

are non PnP devices currently installed. View the current settings of Plug and Play

(PnP) devices and set resources for installed boards

Enable/disable PCI bus mastering, PCI reset on warm boot, and PCI VGA palette snooping

Set ISA back-to-back I/O (fast/legacy) delay and bus priority (ISA/PCI)

Set the printer mode (flexible/standard) Select

Set the

Num Lock

Specify which VGA controller is the primary (or boot) VGA controller

This selection appears only if there

NOTE:

are multiple PCI graphics controllers in your system.

Continued

state at power-on Select

Task Computer Setup Selection

Select

Advanced,

Devices.

Select

Advanced,

Devices.

Select

Advanced,

Devices.

Select

Advanced,

Options

Select

Advanced,

Options

Advanced,

Options.

Advanced,

Options.

Select

Advanced,

Configuration.

then select

Onboard

PCI

ISA PnP

Bus

Device

PCI VGA

Save the system configuration to a blank

1.44 MB diskette

Restore the system configuration from a diskette

Restore factory default settings and exit Computer Setup

Exit Computer Setup without applying or saving any changes

Save changes to the system configuration and exit Computer Setup

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Select

Floppy.

Select

Exit.

Select

and Exit.

Select

and Exit.

then select

File,

then select

File,

then select

File,

then select

File,

then select

File,

Save to Floppy.

Restore from

Set Defaults and

Ignore Changes

Save Changes

Compaq Diagnostics

Compaq diagnostics consist of the following software tools:

■ Computer Checkup (TEST)

■ View System Information (INSPECT)

■ Compaq Diagnostics for Windows NT

Computer Checkup (TEST) and View System Information (INSPECT) are discussed in this chapter. Before you can use these tools, you must create a diagnostics diskette. See the section “Creating a Diagnostics Diskette” in this chapter for instructions. Compaq Diagnostics for Windows NT is discussed in Chapter 3.

Creating a Diagnostics Diskette

To create a diagnostics diskette:

1. With Windows NT Workstation 4.0 installed and running, insert a blank, formatted diskette into the diskette drive.

2. Insert the SmartStart for Workstations CD into the CD-ROM drive.

2-9

3. From the SmartStart for Workstations Home Page, click Manual System Configuration.

4. Click Install Optional Compaq Software.

5. Click Create a Diagnostics Diskette.

6. Follow the instructions on the screen.

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Software

Computer Checkup (TEST)

NOTE: Computer Checkup will detect Compaq hardware. Devices from other

manufacturers may not be detected.

Use Computer Checkup (TEST):

■ To determine if all the devices installed on the workstation are

recognized by the system and functioning properly. Running TEST is optional but recommended after installing or connecting a new device.

■ To save, print, or display the information generated by TEST. You

should run TEST and have the printed report available before placing a call to the Compaq Customer Support Center.

■ To assist your Compaq Authorized Dealer, Reseller, or Service Provider

in analyzing the system by allowing the Service Provider to reproduce the same environment on another workstation for testing.

For information on using TEST, see the section “Using Computer Checkup (TEST) or View System Information (INSPECT)” in this chapter.

View System Information (INSPECT)

NOTE: View System Information will detect Compaq hardware. Devices from

other manufacturers may not be detected.

Use View System Information (INSPECT):

■ To view information about the system once it has been configured.

■ To save, print, or display the information generated by INSPECT. You

should run INSPECT and have the printed report available before placing a call to the Compaq Customer Support Center.

■ To assist your Compaq Authorized Dealer, Reseller, or Service Provider

in analyzing the system by allowing the Service Provider to reproduce the same environment on another workstation for testing.

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Information provided by INSPECT includes:

■ Contents of the operating system startup files

■ Current memory configuration

■ ROM versions

■ Type of processor and coprocessor

■ Diskette, CD-ROM, tape, or hard drives installed

■ Active printer and communications interfaces

■ Modem type installed

■ Graphics settings

NOTE: Categories or items of information displayed by View System Information (INSPECT) are similar to, but may vary slightly from, those available in Compaq Diagnostics for Windows NT.

For information on using INSPECT, see the section “Using Computer Checkup (TEST) or View System Information (INSPECT)” in this chapter.

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Using Computer Checkup (TEST) or View System Information (INSPECT)

NOTE: Before you run Computer Checkup (TEST) or View System Information

(INSPECT), you must create a diagnostics diskette. Refer to the section “Creating a Diagnostics Diskette” in this chapter

1. Restart your workstation from the diagnostics diskette you have created.

2. Press Enter to bypass the welcome screen.

3. Select either Computer Checkup (TEST) or View System Information (INSPECT), then press the Enter key.

4. Follow the instructions on the screen. See the section below, “When Running TEST,” for further instructions.

5. To exit either TEST or INSPECT, press the Esc key to reach the Exit option, then press the Enter key.

for instructions.

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Software

When running TEST:

1. Select the option to view the device list. A list of the installed hardware devices appears.

2. Verify that TEST correctly detected the devices installed. This utility will detect all devices manufactured by Compaq; devices from other manufacturers may not be detected.

❏ If the list is correct, select OK and go on to Step 3. ❏ If the list is incorrect, make sure that any new devices are properly

installed. If you do find an installation problem, call your Compaq Authorized Dealer, Reseller, or Service Provider.

3. Select one of the following from the test option menu:

❏ Quick Check Diagnostics—This option runs a quick, general test

on each device with a minimal number of prompts. If errors occur, they are displayed when the testing is complete.

❏ Automatic Diagnostics—This option runs unattended, maximum

testing of each device with minimal prompts. You can choose how many times to run the tests, to stop on errors, or to print or file a log of errors.

❏ Prompted Diagnostics—This option allows maximum control over

the device testing process. You can choose attended or unattended testing, decide to stop on errors, or choose to print or file a log of errors.

4. Follow the instructions on the screen as the diagnostic tests are run on the devices. Record any error message numbers and have them available when you contact your Compaq Authorized Dealer, Reseller, or Service Provider for assistance.

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Reinstalling Your Software

If the preinstalled software on your workstation has been deleted, you can install Windows NT Workstation 4.0 and the Compaq support software using SmartStart for Workstations. For more information about SmartStart for Workstations, refer to the Software Installation Guide. There are also online help files located on the SmartStart for Workstations CD.

Registration

Be sure to register your workstation with Compaq. Registration establishes a record of ownership and gives you an opportunity to receive product announcements, updates, and other communications periodically, if you choose to do so.

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Chapter 3

Intelligent Manageability

Intelligent Manageability combines innovative hardware technology with systems management tools from Compaq and other leading vendors to make Compaq workstations easier to inventory, troubleshoot, protect, and maintain. Intelligent Manageability features focus on:

■ Asset Management

■ Fault Management

■ Security Management

■ Configuration Management

■ Integration Management

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3-2

Intelligent Manageability

Asset Management

The Compaq Asset Management solution begins with AssetControl, hardware designed and built into new Compaq workstations, key components, and monitors. AssetControl features make it easy and inexpensive to maintain an accurate, up-to-date inventory of these devices. These features:

■ Provide detailed inventory information about various components,

including:

❏ Manufacturer, model, and serial number of Compaq workstations,

❏ Asset tag ❏ System board and ROM revision level

■ Allow you to view, print, or electronically save this data and other

system configuration details, using:

❏ Compaq Diagnostics for Windows NT ❏ System management products from the Compaq Management

❏ Management software products supporting the Desktop

monitors, hard drives, and dual inline memory modules (DIMMs)

Solutions Partners

Management Interface revision 2.0 (DMI 2.0)

■ Simplify and help ensure the accuracy of inventory and accounting

procedures

■ Streamline service calls by giving the administrator fast access to the

Compaq workstation configuration and history

■ Simplify remote software distribution procedures by allowing the

system administrator to identify software and revision levels remotely

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Compaq Diagnostics for Windows NT

Compaq Diagnostics for Windows NT is a component of Intelligent Manageability that allows you to view:

■ System overview

■ AssetControl information

■ Input devices

■ Communications ports

■ Storage devices

■ Graphics information

■ Memory configuration

■ Security management settings

■ System health

■ Operating system

■ Microsoft Windows

3-3

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Intelligent Manageability

To install Compaq Diagnostics for Windows NT, refer to the Software Installation Guide.

Using Compaq Diagnostics for Windows NT

1. Select the Compaq Diagnostics for Windows NT icon or the Compaq Diagnostics icon, located in the Control Panel.

The screen displays an overview of the workstation hardware and

software.

2. For specific hardware and software information, select a category from the Categories menu or from the toolbar.

NOTE: As you move your cursor over the toolbar icons, the corresponding category names appear near the cursor.

3. To display more detailed information in a selected category, click More in the Information Level box.

NOTE: Categories or items of information displayed by Compaq Diagnostics for Windows NT are similar to, but may vary slightly from, the information presented in View System Information (INSPECT).

4. Review and print this information and, if necessary, discuss it with your authorized Compaq Reseller or Service Provider.

. Select one of the

NOTE: To print the information, click File, then select following options:

Categories), or Current Category

Detailed Report (All Categories), Summary Report (All

. Click OK to print the report you selected.

5. To exit Compaq Diagnostics for Windows NT, click File, then click Exit.

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Fault Management

Fault Management features combine innovative hardware and software technology to prevent the loss of critical data and minimize unplanned downtime.

When a fault occurs, the workstation displays a Local Alert message containing a description of the fault and any recommended actions. You can then view current system health by using Compaq Diagnostics for Windows NT. If the workstation is connected to a network managed by Compaq Insight Manager or other Simple Network Management Protocol (SNMP)-based management products (for example, HP OpenView or IBM Tivoli TME10 NetView), the workstation also sends a fault notice to the network management application.

SMART III Hard Drive Fault Prediction

SMART III is an extension of SMART II capability. A SMART III hard drive is able not only to monitor and report on its own health, but to fix problems before they become failures that result in data losses. The SMART III drive periodically executes read scans of the entire disk. These read scans take place during periods of inactivity. During the scan, the disk drive will determine the “health” of each data sector and move data from questionable areas of the disk to known good areas of the disk. To determine the “health” of the data during the scan, the drive uses sophisticated methods of Cyclic Redundancy Codes (CRC) and Error Checking and Correcting (ECC) codes to flag potentially bad areas of the disk. With today’s multi-gigabyte hard drives, there are areas of the disk that are not read or written by applications for long periods of time. The SMART III technology will patrol the entire disk so that when unused or infrequently used parts of the disk are called upon, the data will be available.

3-5

Ultra ATA Integrity Monitoring

Ultra ATA Integrity Monitoring monitors the integrity of data as it is transferred between an Ultra ATA hard drive and the system’s core logic. If the workstation detects an abnormal number of transmission errors, the screen displays a Local Alert message with recommended actions. If the workstation is on a network, an alert is also sent over the network to the system administrator.

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Intelligent Manageability

ECC Fault Prediction and Pre-Failure Warranty

When the workstation encounters an excessive number of error checking and correcting (ECC) memory errors, the screen displays a Local Alert message. This message contains detailed information about the errant memory module, allowing you to take action before you experience non-correctable memory errors. The Pre-Failure Warranty for ECC memory modules allows you to replace these modules, free of charge, before the modules actually fail.

Proactive Backup

Proactive Backup software initiates a tape backup upon receiving notice of an impending SMART III hard drive failure. Third-party products that provide this feature include Seagate Backup Exec SMART Client and Cheyenne SMART Drive Agent.

Surge-Tolerant Power Supply

An integrated surge-tolerant power supply provides greater reliability when the workstation is hit with an unpredictable power surge. This power supply is rated to withstand a power surge of up to 2,000 volts without incurring any system downtime or data loss.

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Security Management

Your workstation includes security features to protect the workstation and data from unauthorized access. You can view Security Management features and current settings by using Compaq Diagnostics for Windows NT, or system management applications from the Compaq Management Solution Partners.

Feature Purpose How It Is Established

Removable Media Boot Control

Table 3-1

Security Features

Prevents booting from the removable media drives

3-7

From the Computer Setup menu

Removable Media Write Control

Serial or Parallel Interface Control

Power-on Password Prevents use of the

QuickLock Disables keyboard and

Setup Password Prevents reconfiguration of

For more information about Computer Setup, see Chapter 2, “Software.”

NOTE:

Prevents writing to the removable media drives

Prevents transfer of data through the integrated serial or parallel interface

workstation until the password is entered. This can apply to both initial workstation startup and restarts.

mouse interface without exiting applications. The Power-on Password must be set to enable QuickLock.

the workstation (use of the Computer Setup utility) until the password is entered

From the Computer Setup menu

From the Computer Setup menu.

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Intelligent Manageability

Disabling Diskette Boot or Diskette Write

IMPORTANT: If you disable the diskette drive, the FailSafe Boot Block ROM

will ignore the disabled component to accommodate a system ROM recovery in the event a system ROM failure occurs.

To disable the factory settings (that is, to prevent boot from a diskette or prevent save to a diskette), follow these steps:

1. Turn on the workstation.

2. When you see the words “F10=Setup” in the bottom-right corner of the screen, press F10.

NOTE: You have approximately two seconds to press F10. If you do not press F10 during this time, you must manually turn the workstation off, then on

again to access the utility.

3. From the main menu, select Storage, then select Removable Media.

4. Press the up/down arrow keys to select the function you want to disable.

5. Press the left/right arrow keys to select Disable.

6. Save the configuration and exit the utility.

7. Restart the workstation.

NOTE: Compaq recommends that you establish a Setup Password to prevent another person from entering the Computer Setup utility and changing any settings.

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Disabling a Serial Port or Parallel Port

To disable either of the serial ports or the parallel port, follow these steps:

1. Turn on the workstation.

2. When you see the words “F10=Setup” in the bottom-right corner of the screen, press F10.

NOTE: You have approximately two seconds to press F10. If you do not press F10 during this time, you must manually turn the workstation off, then on

again to access the utility.

3. From the main menu, select Advanced, then select Onboard Devices.

4. Press the up/down arrow keys to select the Serial or Parallel Port you want to disable.

5. Press the left/right arrow keys to select Disable.

6. Save the configuration and exit the utility.

7. Restart the workstation.

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Intelligent Manageability

Password Security

The workstation supports security password features, which can be established through the Compaq Computer Setup Utilities menu.

Establishing a Setup Password Using Computer Setup

Establishing a Setup Password through Computer Setup prevents reconfiguration of the workstation (use of the Computer Setup utility) until the password is entered.

1. Turn on or restart the workstation.

2. When you see the words “F10=Setup” appear in the bottom-right

3. From the main menu, select Security, then select Setup Password and

4. Save the configuration and exit the utility.

corner of the screen, press F10.

NOTE: If you do not press the F10 key while the message is displayed, you must manually turn the workstation off, then on again to access the utility

follow the instructions on the screen.

5. Restart the workstation.

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Establishing a Power-On Password Using Computer Setup

Establishing a Power-On Password through Computer Setup prevents access to the workstation when power is turned on unless the password is entered. The password must be entered each time the workstation is turned on, when the key icon appears on the monitor.

1. Turn on or restart the workstation.

2. When you see the words “F10=Setup” appear in the bottom-right corner of the screen, press F10.

NOTE: If you do not press the F10 key while the message is displayed, you must manually turn the workstation off, then on again to access the utility.

3. From the main menu, select Security, then select Power-On Password and follow the instructions on the screen.

4. Save the configuration and exit the utility.

5. Restart the workstation.

Entering a Power-On Password

3-11

To enter a Power-On Password:

1. Turn on or restart the workstation.

2. When the key icon appears on the monitor, enter your current password.

NOTE: Type carefully; for security reasons, the characters you type do not appear on the screen.

If you enter the password incorrectly, a broken key icon appears. Try again. After three unsuccessful tries, you must turn off the workstation, then turn it on again before you can continue.

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Intelligent Manageability

Changing a Power-On or Setup Password

1. Turn on or restart the workstation. To change the Setup Password, run Computer Setup.

2. When the key icon appears, type your current password, a slash (/) or alternate delimiter character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown:

current password/new password/new password

NOTE: See the “National Keyboard Delimiter Characters” section in this chapter for information about the alternate delimiter characters. Type carefully; for security reasons, the characters you type do not appear on the screen.

The new password takes effect the next time you turn on the workstation.

Deleting a Power-On or Setup Password

1. Turn on or restart the workstation. To delete the Setup Password, run Computer Setup.

2. When the key icon appears, type your current password followed by a slash (/) or alternate delimiter character as shown:

current password/

NOTE: See the “National Keyboard Delimiter Characters” section in this chapter for information about alternate delimiter characters.

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Clearing Passwords

To disable the Power-On or Setup Password features, or to clear the Power-On or Setup Passwords if you forget them and cannot access the workstation system or Computer Setup:

1. Set SW1, Position 1, to the ON position.

2. Turn on the workstation and allow the operating system to start. This clears the current passwords and disables the password features.

3. To re-enable the password features, turn off the workstation and set SW1, Position 1, to the OFF position.

4. Turn on the workstation and establish new passwords. See the beginning of this section, “Password Security,” for instructions.

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Intelligent Manageability

National Keyboard Delimiter Characters

Each keyboard is designed to meet country-specific requirements. The syntax and keys that you use for changing or deleting your password depend on the keyboard that came with your workstation.

Table 3-2

National Keyboard Delimiter Characters

Arabic

Belgian

BHCSY*

Brazilian

Chinese

Czech

Danish

French

French Canadian

German

* For Bosnia-Herzegovina, Croatia, Slovenia, and Yugoslavia

Greek

Hebrew

Hungarian

Italian

Japanese

Korean

Latin American

Norwegian

Polish

Portuguese

Russian

Slovakian

Spanish

Swedish/Finnish

Swiss

Taiwanese

Thai

Turkish

U.K. English

U.S. English

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QuickLock

3-15

QuickLock disables the keyboard and mouse interface without exiting open applications.

Enabling QuickLock

1. Turn on or restart the workstation.

2. When you see the words “F10=Setup” appear in the bottom-right corner of the screen, press F10.

NOTE: If you do not press the F10 key while the message is displayed, you must manually turn the workstation off, then on again to access the utility.

3. From the main menu, select Security, then select Password Options.

4. To enable QuickLock, press the up/down arrow keys to move the Keyboard Quicklock selection, then use the left/right arrow keys to select Enable.

5. To enable Quicklock in Energy Saver mode, press the up/down arrow keys to move the Quicklock in Energy Saver mode selection, then use the left/right arrow keys to select Enable.

6. Save the configuration and exit the utility.

7. Restart the workstation.

Disabling the Keyboard and Mouse Interface

Enter the QuickLock key combination (Ctrl+Alt+L) to disable the keyboard and mouse (or other input device connected to the mouse connector). The applications you are running cannot be accessed, but remain in view.

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Intelligent Manageability

Enabling the Keyboard and Mouse Interface

To enable the keyboard and input device connected to the mouse connector, enter the Power-On Password.

NOTE: For security reasons, the characters you type do not appear on the screen. The application will not be affected by the characters typed.

Configuration Management

Configuration Management features include:

■ Upgrading the ROM: ❏ Local ROM flash ❏ Remote ROM Flash

■ FailSafe Boot Block ROM

■ Remote Security Management

■ Remote Wakeup

■ Remote Shutdown

■ Remote System Installation

■ Setup replication ability

■ Advanced Configuration and Power Interface (ACPI)-ready hardware

■ Dual-state power button

■ Compaq Support Software CD kit and support from the Compaq website

NOTE: Your workstation must be connected to a network to take advantage of all Configuration Management features. Use of some features also requires an established Setup Password.

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Upgrading the ROM

Your workstation comes with reprogrammable flash ROM (read only memory). By establishing a Setup Password in Security Management, you can protect the ROM from being unintentionally updated or overwritten. This is important to ensure workstation operating integrity. Should you need or want to upgrade your ROM, you can:

■ Order an upgraded user ROMPaq diskette from Compaq.

■ Order the Compaq Support Software CD kit.

■ Download the latest ROMPaq images from the Compaq website at:

http://www.compaq.com

Local ROM Upgrade

To upgrade the ROM after you receive or download a user ROMPaq diskette:

1. Insert the user ROMPaq diskette in the diskette drive and boot the workstation.

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CAUTION: For maximum ROM protection, be sure to establish a

Setup Password. The Setup Password prevents unauthorized ROM upgrades.

2. Enter the Setup Password, if prompted.

NOTE: If the Setup Password is entered correctly, the ROMPaq utility will take over and run the ROM upgrade. If the Setup Password is entered incorrectly, the procedure will terminate and no changes will be made to the ROM.

3. When the utility finishes upgrading the ROM, remove the diskette from the diskette drive and restart your workstation.

IMPORTANT: Do not turn off the power to your workstation until the ROMPaq utility has completed the upgrade process.

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Intelligent Manageability

Remote ROM Flash

Remote ROM Flash allows the system administrator to safely upgrade the ROM on remote Compaq workstations, directly from the centralized network management console. Enabling the system administrator to perform this task remotely on multiple workstations results in a consistent deployment of, and greater control over, workstation ROM images over the network. It also results in greater productivity and lower total cost of ownership.

Compaq created the Remote ROM Flash capability to be secure and fail-safe. All workstation ROMPaq ROM images from Compaq are digitally designed to ensure authenticity and minimize potential corruption. The ROM firmware includes a Boot Block that is protected during the flash process and allows the workstation to be restarted, in the unlikely event of an unsuccessful ROM flash.

Remote ROM Flash is performed in two stages:

1. System administrator uses the Remote Management Setup software on a centralized management console to prepare a workstation ROMPaq file.

2. System administrator uses a PC LAN management product, such as Microsoft SMS, Intel LANDesk Manager, or Symantec Norton Administrator for Networks, to distribute and execute the file over the network to remote workstations.

NOTE: Your workstation must be powered on, or turned on through Remote Wakeup, to take advantage of Remote ROM Flash. Use of Remote ROM Flash also requires an established Setup Password.

For more information on enabling Remote ROM Flash, refer to the online Remote Management Administrators Guide, included with the Remote Management Administration Tools, and available in the Support Software CD kit or at the Compaq website at: http://www.compaq.com.

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FailSafe Boot Block ROM

The FailSafe Boot Block ROM facilitates system recovery in the unlikely event of a ROM flash failure, for example, if a power failure occurs during a ROM upgrade. The Boot Block is a flash-protected section of the ROM that checks to validate the system ROM each time power to the system is turned on.

■ If the system ROM is valid, the system starts normally.

■ If the system ROM fails the validation check, the FailSafe Boot Block

ROM provides enough support to start the system from a user ROMPaq diskette that will program the system ROM with a valid image.

IMPORTANT: The workstation ships with the diskette drive enabled. If the diskette drive is disabled, the FailSafe Boot Block ROM will override the disabled component to accommodate a system ROM recovery in the event a system ROM failure occurs.

Because there is no video or hard drive support from the Boot Block ROM, the keyboard lights communicate information. When the Boot Block detects an invalid system ROM, the system sounds a series of beeps (one long and three short) and flashes the three keyboard lights.

3-19

To recover the system after hearing the FailSafe Boot Block beeps:

1. Remove any diskettes from the diskette drive and turn off the power.

2. Insert a user ROMPaq diskette into the diskette drive.

3. Turn on power to the system.

If a Setup Password has been established, the Caps Lock light will turn

on.

4. Enter the Setup Password.

If the system successfully starts from the diskette and successfully

reprograms the ROM, the three keyboard lights will turn on.

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Intelligent Manageability

The following table lists the various keyboard light combinations, as well as the meaning and action associated with each combination.

Table 3-3

Keyboard Light Combinations

Num Lock 1Caps Lock

OFF ON OFF System requires Setup Password.

ON OFF OFF System could not start from diskette

OFF OFF ON ROM upgrade failed.

ON ON ON ROM upgrade successfully completed.

Scroll Lock

Meaning and Required Action

Enter the Setup Password. The light remains turned on until you enter a valid Setup Password.

because the user ROMPaq diskette is not present, is bad, or the drive is not ready.

Insert a valid user ROMPaq diskette, turn the power off, then turn the power back on.

Try another user ROMPaq diskette. If the light remains turned on, contact Compaq customer support.

Turn power off and back on to resume normal system operation.

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1 2 3

AltCtrl Alt Ctrl

Figure 3-1. Identifying keyboard lights

Remote Security Management

Remote Security Management allows the system administrator to safely set or modify security features on remote Compaq workstations, directly from the centralized network management console. Enabling the system administrator to perform these tasks remotely, on multiple workstations, results in consistent deployment of and greater control over workstation security parameters over the network. It also results in greater productivity and lower total cost of ownership.

NOTE: Your workstation must be powered on, or turned on through Remote Wakeup, to take advantage of Remote Security Management. Use of Remote Security Management also requires an established Setup Password.

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Intelligent Manageability

Remote Security Management is performed in two stages:

1. System administrator uses the Remote Management Setup software on a centralized management console to define the security parameters.

2. System administrator uses a PC LAN management product to distribute the settings over the network to remote Compaq workstations.

For more information about the Remote Management Setup software and enabling Remote Security Management, refer to the online Remote Management Administrators Guide included with the Remote Management Administration Tools, and available in the Support Software CD kit or at the Compaq website: http://www.compaq.com.

Remote Wakeup and Remote Shutdown

Your workstation has a network card installed that supports the Compaq Remote Wakeup and Remote Shutdown functions. These functions allow a system administrator to power on and power off a client workstation from a remote location, supported by PC LAN management tools.

NOTE: Third-party software tools are required to remotely distribute software.

Remote Wakeup allows the network interface controller to continue functioning, even when power to the workstation has been turned off.

NOTE: The workstation continues to consume a small amount of electricity even after you turn it off. Only when you disconnect the power cord from the electrical outlet does the workstation stop consuming electricity.

For more information on using Remote Wakeup and Remote Shutdown, refer to the online Remote Management Administrators Guide included with the Remote Management Administration Tools, and available in the Support

Software CD kit or at the Compaq website: http://www.compaq.com.

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Remote System Installation

Remote System Installation allows you to start and set up your system using the software and configuration information located on a network server. The Remote System Installation feature is usually used as a system setup and configuration tool, and can be used for the following tasks:

■ Formatting a hard drive

■ Installing an operating system

■ Installing application software or drivers

To initiate Remote System Installation, press F12 when the F12=Network Service Boot message appears in the lower-right corner of the screen.

Replicating Your Setup

This procedure gives an administrator the ability to easily copy one setup configuration to other workstations of the same model. This enables faster, more consistent configuration of multiple workstations. To replicate your setup:

1. Turn on or restart the workstation.

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2. When you see the words “F10=Setup” appear in the bottom-right corner of the screen, press F10.

NOTE: If you do not press the F10 key while the message is displayed, you must turn off the workstation, then on again to access the utility.

3. From the main menu, select File, then select Save to Floppy and follow the instructions on the screen.

4. To replicate the configuration, select File, then select Restore from Floppy and follow the instructions on the screen.

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Intelligent Manageability

Dual-State Power Button

On a power-managed system, the power button can function either as an on/off switch or as a suspend button. The suspend feature does not turn off power altogether, but instead causes the workstation to enter a low-power standby. This allows you to quickly power down without closing applications, and to quickly return to the same operational state without any data loss.

IMPORTANT: The power button suspend feature is not functional in NT 4.0. Under NT, the power switch will act as a normal on/off button even if listed as "Suspend" in the suspend mode, you could potentially lose valuable data.

To change the power button’s configuration:

1. Turn on or restart the workstation.

2. When you see the words “F10=Setup” in the bottom-right corner of the screen, press the F10 key.

NOTE: If you do not press the F10 key while the message is displayed, you must manually turn off the workstation, then on again to access the utility.

3. From the main menu, select Power, then select Energy Saver Options.

F10 Setup

. If you attempt to put an NT system into

IMPORTANT: The Energy Saver Options selection is available only if the energy saver mode is enabled (set to Minimal or Advanced).

4. Press the left/right arrow keys to set the Power Button configuration to either Normal (On/Off) or Suspend/Wakeup.

5. Save the configuration and exit the utility.

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After configuring the power button to function as a suspend button, press the power button to put the system in a very low power state (suspend). Press the button again to quickly bring the system out of suspend to full power status. To completely turn off all power to the system, press and hold the power button for four seconds.

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NOTE: If you have selected the

Computer Setup, the power-on light will blink once every two seconds while the workstation is in suspend. See the “Using Computer Setup” section in Chapter 2 of this guide for more information.

Power Management

Use the Timeouts option under the Power menu in Computer Setup to enable, customize, or disable standby timeouts. This feature shuts down certain components of the workstation when they are not in use, saving energy without having to shut down the workstation.

NOTE: When using a power-managed system, disable monitor timeouts in Computer Setup first, then establish the settings in the operating system to avoid potential conflicts.

Use Display Properties to establish, modify, or disable Power Management settings for the monitor. To access Display Properties, right-click on the Windows Desktop, then choose Properties.

Advanced Configuration and Power Interfaces (ACPI) Capable

Blink LED during Energy Save

option in

ACPI defines a hardware interface that allows a standard way to integrate power management features throughout the workstation system, including hardware, operating system, and application software. This enables the workstation to automatically turn on and off peripherals such as CD-ROMs, network cards, hard drives, and printers. With the ACPI technology, peripherals will also be able to activate the workstation. For example, the simple act of inserting a CD-ROM will turn on the workstation and activate a monitor.

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Intelligent Manageability

Since the Compaq Professional Workstation AP200 ships standard with the ACPI hardware, you will be able to use ACPI features once future ACPIenabled Microsoft operating systems become available. When the new Microsoft operating systems are released, you will need to upgrade the ROM BIOS, driver, and operating system to take advantage of the ACPI features.

Compaq Support Software CD Kit and Support from the Compaq Website

Compaq has made the task of locating, accessing, evaluating, and installing the latest support software easier. There are two methods you can use to access support software:

■ You can order the Compaq Support Software CD kit. This set of

compact discs contains the latest device drivers, utilities, and ROM images needed to run your Compaq workstation.

■ You can download the drivers and utilities from the Compaq website:

http://www.compaq.com

NOTE: Both the

The Locator

with

Compaq Support Software CD Kit

Decision Support,

a comprehensive listing of the device

and the website include

drivers, utilities, flashable ROM images, and more, categorized by operating system, computer family, and model for easy retrieval.

Decision Support

provides detailed information for each piece of support software, including descriptions, features, enhancements, dependencies, and critical updates.

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If you choose to purchase the Compaq Support Software CD Kit, you have two options:

■ You can purchase a single CD that gives you one-time access to the

latest support software.

■ You can purchase a yearly subscription that delivers up to 12 monthly

CDs.

The annual subscription ensures your continuous access to the latest developments.

NOTE: If you call Compaq to place an order, be sure to have the serial number of your workstation available. The serial number is located on the rear of the workstation or on the lower-right side of the workstation. This number is necessary for all purchases.

Integration Management

Integration Management features include:

■ Desktop Management Interface

■ Compaq Management Agents for Workstations

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■ Compaq Management Solutions Partners Program

Desktop Management Interface

The Desktop Management Task Force (DMTF) is an industry body created in 1992 with the goal of standardizing systems manageability. DMTF established the Desktop Management Interface (DMI) framework to standardize access to PC configuration data. Compaq, as a Steering Committee and Technical Committee member of the DMTF, delivers hardware and software instrumentation that supports the DMI standard.

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Intelligent Manageability

Compaq Management Agents for Workstations

Using the industry-standard Simple Network Management Protocol (SNMP) found in Microsoft Windows NT Workstation, Compaq Management Agents for Workstations allows the system administrator to remotely view AssetControl data, configuration data, memory change alerts, NIC performance data, and contact information.

NOTE: For more information about the Integration Management features, refer to the located on the SmartStart for Workstations CD at

X:\DOCS\ADDEND\INDEX.HTM

Workstation Software Reference Addendum

. The addendum is

(where X is your CD-ROM drive designation).

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Compaq Management Solutions Partners Program

Currently, Compaq delivers management solutions under Microsoft Windows NT Workstation through the Compaq Management Solutions Partners Program. This Compaq initiative ensures compatibility and integration of Intelligent Manageability features with leading systems management products. The partnership ensures that the benefits of Intelligent Manageability are accessible through a broad range of vendors. This allows customers to use their tools of choice to remotely manage their Compaq workstations more confidently and cost-effectively.

Compaq Management Solutions Partners include:

■ BindView (Net Inventory)

■ Intel (LANDesk Management Suite)

■ Microsoft Corporation (Systems Management Server)

■ Novell (ManageWise)

■ PLATINUM Technology (AutoConfigure)

■ Seagate (Desktop Management Suite)

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■ Tally Systems (Cenergy)

■ BMC (Patrol)

■ Computer Associates (Unicenter TNG)

■ Hewlett Packard (OpenView)

■ Tivoli (TME10)

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Chapter 4

Hardware Upgrades

This chapter explains how to remove the workstation access panel and convert the minitower workstation to a desktop or the desktop workstation to a minitower. It also explains how to install the following optional upgrade or replacement hardware:

■ Additional memory

■ Expansion boards

■ Optional drives

■ Replacement battery

4-1

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Hardware Upgrades

This chapter also includes information about when to reconfigure the workstation to ensure that it recognizes the newly installed hardware.

IMPORTANT: Compaq recommends that you finish the setup procedures for the preinstalled software before you install any optional hardware or third-party devices that were not included with your workstation. For more information about the setup procedures, refer to the

Guide

Software Installation

WARNING: This workstation contains a lithium-ion battery pack. There is a risk of fire and chemical burn if the battery pack is handled improperly. Do not disassemble, crush, puncture, short external contacts, dispose of in water or fire, or expose it to temperatures higher than 60ºC (140ºF).

In North America, dispose of nickel metal hydride or lithium-ion batteries by taking advantage of the Compaq battery recycling program. You will be provided with a postage-paid battery pack mailer pre-addressed to a reclamation facility where the metals are recycled. Call the telephone number listed in the section “About This Guide” at the beginning of this guide for more information. In Europe, do not dispose of batteries with general household waste. Dispose of or recycle them by using the public collection system or by returning them to Compaq, your authorized Compaq partners, or their agents.

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Installation Sequence

It is very important that you follow this sequence of steps to ensure the proper installation of any optional equipment.

1. If the workstation is already on, turn it off and disconnect the power cord from the wall outlet.

2. Disconnect the keyboard, monitor, network cable, and other external equipment connected to the workstation.

WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug telecommunications/telephone connectors into the network interface controller (NIC) receptacles.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching.

CAUTION: Static electricity can damage the electronic components of the workstation or optional equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. See Appendix B for more information.

4-3

3. Open the workstation by removing its access panel. See “Removing the Workstation Access Panel” in this chapter for instructions.

4. Install any optional equipment. For instructions, see the applicable sections of this chapter and the documentation provided with the optional equipment.

5. Replace the workstation access panel.

6. Reconnect the keyboard, monitor, network cable, and other external devices.

7. Reconnect the power cord to the wall outlet.

8. Turn on the monitor, workstation, and other external devices.

9. Reconfigure the workstation, if necessary. See the following section, “When to Reconfigure the Workstation.”

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Hardware Upgrades

When to Reconfigure the Workstation

System configuration is the process of specifying the devices and programs that make up a system. When you add or remove optional devices, you must reconfigure the workstation by running Computer Setup for the changes to be recognized.

Run the Computer Setup utility after you complete the installation. To configure in Windows NT, use Control Panel and configure your specific option.

If configuration settings are incorrect, one or more devices may not work properly, and you may receive an error message. If this occurs, run the Computer Setup utility again. See Chapter 2 of this guide for more information on Computer Setup.

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Removing the Workstation Access Panel

1. Turn off the workstation and any external devices.

2. Disconnect the power cord from the grounded AC outlet, the network cable from the system, then disconnect any external devices.

CAUTION: Before removing the workstation access panel, ensure that the workstation is turned off and that the power cord is disconnected from the grounded AC outlet.

3. Remove the two screws that secure the access panel to the workstation chassis.

4. Slide the access panel back about 1 inch (2.5 cm), then lift it off the unit.

4-5

Figure 4-1. Removing the workstation access panel

To replace the access panel, reverse the above steps.

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Hardware Upgrades

Removing the Front Bezel

1. Turn off the workstation and any external devices. Disconnect the power cord from the grounded AC outlet and the network cable from the system.

2. Remove the workstation access panel.

3. Push in on the two release tabs 1, then rotate the front bezel away from the chassis to release it 2.

Figure 4-2. Removing the front bezel

NOTE: When replacing the front bezel, ensure that the bottom hinge points are properly placed in the chassis before rotating the front bezel back into its original position.

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Removing the Bezel Blank

1. Turn off the workstation and any external devices. Disconnect the power cord from the grounded AC outlet and the network cable from the system.

2. Remove the workstation access panel.

3. Remove the front bezel.

4. Gently pull the subpanel, with the bezel blank secured in it, away from the front bezel. Remove the bezel blank.

CAUTION: Hold the subpanel straight when you pull it away from the front bezel. Pulling the subpanel away at an angle could damage the pins that align it within the front bezel.

4-7

Figure 4-3. Removing the bezel blank from the subpanel

NOTE: When replacing the subpanel, ensure that the aligning pins are in their proper orientation.

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Hardware Upgrades

Changing from a Minitower to a Desktop Configuration

1. Turn off the workstation and any external devices. Disconnect the power cord from the grounded AC outlet. Disconnect the network cable and any external devices from the system.

2. Remove the workstation access panel.

3. Remove the front bezel.

4. Disconnect all power and data cables from the drives in the 5.25-inch drive bays.

5. To release the drives from the 5.25-inch drive bay, press the long drivelock as shown.

Figure 4-4. Releasing the drives with the drivelock

6. While pressing the drivelock, pull the drives out of the drive bay.

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7. After placing the workstation in the desktop position, gently slide the drives back into the bay.

Figure 4-5. Installing the drives

NOTE: When the drives are properly inserted, the drivelock will secure them.

NOTE: The diskette drive should always be placed in the bay nearest the top

of the chassis in the desktop configuration to ensure proper drive clearance and access.

4-9

CAUTION: The use of unnecessary force may result in damage

to the drives.

8. Reconnect the power and data cables to the drives as labeled.

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Hardware Upgrades

9. Remove the subpanel as described in the section “Removing the Bezel Blank” and reposition it with the bezel blank in the proper orientation for the desktop configuration.

CAUTION: Hold the subpanel straight when you pull it away from the front bezel. Pulling the subpanel away at an angle could damage the pins that align it within the front bezel.

Minitower Configuration

Desktop Configuration

Figure 4-6. Changing from a minitower to a desktop configuration

10. Replace the subpanel, front bezel, and the workstation access panel.

IMPORTANT: Be sure the subpanel and front bezel align properly with alignment tabs.

11. Reconnect the power cord to the grounded AC outlet, and the network cable, then any external devices to the system.

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Changing from a Desktop to a Minitower Configuration

1. Turn off the workstation and any external devices. Disconnect the power cord from the grounded AC outlet. Disconnect the network cable and any external devices from the system.

2. Remove the workstation access panel.

3. Remove the front bezel.

4. Disconnect all power and data cables from the drives in the 5.25-inch drive bays.

5. To release the drives from the 5.25-inch drive bay, press the drivelock as shown.

4-11

Figure 4-7. Releasing the drives with the drivelock

6. While pressing the drivelock, pull the drives out of the drive bay.

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Hardware Upgrades

7. After placing the workstation in the minitower position, gently slide the drives back into the bay.

Figure 4-8. Installing the drives

NOTE: When the drives are properly inserted, the drivelock will secure them.

NOTE: The diskette drive should always be placed in the bay nearest the

internal 3.5-inch drives in the minitower configuration for proper clearance within the chassis.

CAUTION: The use of unnecessary force may result in damage to the drives.

8. Reconnect the power and data cables to the drives as labeled.

9. Remove the subpanel as described in the section “Removing the Bezel Blank” and reposition it with the bezel blank in the proper orientation for the desktop configuration.

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CAUTION: Hold the subpanel straight when you pull it away from the front bezel. Pulling the subpanel away at an angle could damage the pins that align it within the front bezel.

Desktop Configuration

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Minitower Configuration

Figure 4-9. Changing from a desktop to a minitower configuration

10. Replace the subpanel, front bezel, and the workstation access panel.

IMPORTANT: Be sure the subpanel and front bezel align properly with alignment tabs.

11. Reconnect the power cord to the grounded AC outlet, and the network cable, then any external devices to the system.

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Internal Components

31 2

13 12

9 8 7

Figure 4-10. Identifying internal components

Table 4-1

Internal Components

Identifier Component

Memory module sockets

Drivelock

Drive bays (diskette drive is always in bay 3)

Hard drive bays (bays 4 and 5)

Extra drive mounting screws

Audio card in ISA expansion slot

Combination slot for either a PCI or an ISA expansion board

4 5

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NIC controller in PCI slot

SCSI controller in PCI slot (on select models)

Continued

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Internal Components

Identifier Component

;

Continued

AGP slot

Speaker

Processor (The processor in your workstation may look slightly different than the one pictured.)

Power supply

Installing Additional Memory

The workstation comes with at least 64 MB of Error Checking and Correcting (ECC ) unregistered, synchronous dynamic random access memory (SDRAM), dual inline memory modules (DIMMs) installed, and supports up to 768 MB of memory. The memory sockets on the system board can be populated with 16-, 32-, 64-, 128-, or 256-MB DIMMs.

For proper system operation, the DIMMs must be industry standard 168-pin, 100-MHz or faster unbuffered SDRAM DIMMs. The SDRAM DIMMs must support CAS Latency 2 or 3 (CL = 2 or CL = 3). They must also contain the mandatory Joint Electronic Device Engineering Council (JEDEC) Serial Presence Detect (SPD) information. DIMMs constructed with x4 SDRAM are not supported; the system will not start using unsupported DIMMs.

IMPORTANT: Do not mix registered and unregistered, or ECC and non-ECC SDRAM DIMMs. Otherwise, your system will not function properly. To upgrade to the 768 MB of memory, you must use only 256-MB unregistered ECC SDRAM DIMMs.

CAUTION: Your DIMM sockets have gold metal contacts. When upgrading your memory, it is important to use DIMMs with gold metal contacts (not tin-lead) to prevent corrosion and/or oxidation resulting from having incompatible metals in contact with each other.

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CAUTION: Static electricity can damage the electronic components of the workstation or optional boards. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. See “Appendix B” of this guide for more information.

CAUTION: When handling a memory module, be careful not to touch any of the contacts. Doing so can damage the module.

1. Turn off the workstation and any external devices, then disconnect the power cord from the grounded AC outlet. Disconnect the network cable and any external devices from the system.

IMPORTANT: On a power-managed system, the power cord must be disconnected from the grounded AC outlet.

2. Remove the workstation access panel and locate the DIMM sockets.

3. Open both latches of the DIMM socket, and insert the memory module into the socket.

4. Begin by installing a module into the socket nearest the preinstalled module, and install the modules following the numerical order of the sockets.

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5. Match the notch on the module with the tab on the memory socket. Push the module down into the socket, ensuring that the module is fully inserted and properly seated.

Figure 4-11. Installing a DIMM module

6. Replace the workstation access panel.

7. Plug the network cable back into the system. Plug the power cord back into the grounded AC outlet. Reconnect external devices.

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8. Turn on the workstation.

The workstation should automatically recognize the added memory.

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Installing an Expansion Board

Your workstation contains expansion slots, as shown in the “Internal Components” section of this chapter.

1. Turn off the workstation and any external devices, then disconnect the power cord from the grounded AC outlet. Disconnect the network cable and any external devices from the system.

NOTE: You would install the Accelerated Graphics Port (AGP) graphics controller the same way you would install another expansion board. You must use an AGP board with an ATX form factor bracket.

IMPORTANT: On a power-managed system, the power cord must be disconnected from the grounded AC outlet.

2. Remove the workstation access panel and locate the correct vacant slot in the workstation chassis.

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3. Remove the screw securing the expansion slot cover, then remove the slot cover from the slot, as illustrated.

Figure 4-12. Removing the screw and expansion slot cover

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4. Slide the expansion board into the expansion slot and press it firmly into place.

Figure 4-13. Installing an expansion board

The processor in your workstation may look slightly different than the one pictured.

NOTE: When you install an expansion board, make sure you press firmly on the board so that the whole connector seats properly in the expansion board slot

5. Replace the screw at the side of the expansion slot.

6. Replace the workstation access panel.

7. Connect external cables to the installed board, if needed.

8. Plug the network cable back into the system. Plug the power cord back into the grounded AC outlet. Reconnect external devices.

9. Reconfigure the workstation, if necessary. See the “When to Reconfigure the Workstation” section in this chapter.

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Removing an Expansion Board

1. Turn off the workstation and any external devices, then disconnect the power cord from the grounded AC outlet. Disconnect the network cable and any external devices from the system.

NOTE: You would remove the Accelerated Graphics Port (AGP) graphics controller the same way you would remove another expansion board.

IMPORTANT: On a power-managed system, the power cord must be disconnected from the grounded AC outlet.

2. Remove the workstation access panel.

3. Disconnect any cables attached to the expansion board.

4. Remove the screw at the side of the expansion slot.

5. Hold the board at each end and carefully rock it back and forth until the connectors pull free from the slot. Be sure not to scrape the board against other components.

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Figure 4-14. Removing an expansion board

The processor in your workstation may look slightly different than the one pictured.

6. Store the board in antistatic packaging.

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7. Install an expansion slot cover to close the open slot.

8. Replace the workstation access panel.

9. Plug the network cable back into the system. Plug the power cord back into the grounded AC outlet and reconnect external devices.

10. Reconfigure the workstation, if necessary. See the “When to Reconfigure the Workstation” section in this chapter.

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Installing Additional Drives

The workstation supports up to five drives that can be installed in various configurations.

When installing additional IDE drives, follow these guidelines:

■ For optimal performance, connect hard drives to the primary controller.

Connect expansion devices, such as IDE CD-ROM, tape, and diskette drives to the secondary controller.

■ You may install either a third-height or a half-height drive into a half-

height bay.

■ You must install guide screws to ensure that the drive will line up

correctly in the drive cage. Compaq has provided extra guide screws, installed in the front of the workstation chassis, behind the front bezel. Some options use M3 metric hardware. Compaq-supplied metric screws are black.

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Figure 4-15. Identifying the metric screws

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Using the Cable-Select Feature with IDE Ultra ATA Devices

Select models of the Compaq Professional Workstation AP200 have an internal IDE Ultra ATA hard drive preinstalled. Optional IDE drives are available from Compaq in kits that include a special drive cable. The configuration of the drives employs a cable-select feature that identifies the drives as device 0 (primary drive) or device 1 (secondary drive). The system board determines which drive is device 0 or device 1, based on the way the drives are connected to the special drive cable. The device 0 drive is the drive connected to the short segment of the drive cable (or the connector closest to the system board); the device 1 drive is the drive connected to the long segment of the drive cable.

Drive installation requires no jumper setting changes on the existing or optional drives. All Compaq drives have the jumpers preset for cable-select installation.

NOTE: If you are installing a second IDE device on the primary controller, you must use an 80-conductor IDE Ultra ATA cable for optimal performance. This cable is included with the drive option kit.

IMPORTANT: Compaq does not support mixing IDE Ultra ATA and SCSI hard drives in the same system. If you are replacing a hard drive in bay 4 or 5, it must be of the same type. If you are replacing the IDE Ultra ATA hard drive in your workstation with a SCSI hard drive, you will need a SCSI device option kit and the SCSI controller option kit. The controller option kit contains the SCSI controller and cable that supports multiple SCSI devices. See the section “Installing a SCSI Device” in this chapter.

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Installing Optional SCSI Devices

Select models of the Compaq Professional Workstation AP200 have an internal SCSI hard drive preinstalled. You can install additional high-performance SCSI devices using the external SCSI connector located on the rear panel of the workstation.

Important Guidelines for Installing Optional SCSI Devices

If you are installing additional SCSI devices, you must adhere to the following guidelines:

■ To preserve data integrity, do not install more than 7 SCSI devices per

SCSI controller.

■ The integrated Wide-Ultra SCSI controller requires that a unique SCSI

ID (0-7) be set for each SCSI device installed. The controller identifies a SCSI device by its SCSI ID number rather than its location. Moving a SCSI device from one position to another on the SCSI chain does not affect the communication between the controller and the SCSI device. The reserved and available SCSI ID numbers for SCSI devices are as follows:

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❏ SCSI ID 0 is reserved for the primary hard drive. ❏ SCSI ID 7 is reserved for the controller. ❏ SCSI IDs 1 through 6 are available.

■ Every SCSI chain or circuit must be terminated (closed) at both ends. If

using a terminated cable, disable the termination for all devices. If using a non-terminated cable, only disable the termination for the last device on the chain.

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■ Turn on an external SCSI device before turning on power to the

workstation. This enables the system board controller to recognize the external SCSI device. When an external SCSI device is connected to the external SCSI connector on the rear panel of the workstation, that device becomes the end of the SCSI chain and must be terminated.

CAUTION: Do not route cables near the air intake to the power supply. Cables routed in this manner can block airflow to the power supply, causing it to overheat.

Using the SCSI Cable

The following SCSI cable is included with your workstation (available on select models):

Figure 4-16. Identifying the SCSI cable with terminator

NOTE: The SCSI cable included with your workstation may look slightly different than the one pictured.

The SCSI cable illustrated above supports up to 4 SCSI devices and comes with a terminator 1 on the end.

NOTE: If you are installing a narrow SCSI device, you will need to attach a 68- to 50-pin SCSI adapter to it.

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For additional information about installing optional SCSI devices, refer to the documentation included with the device option kit or contact your Compaq Authorized Dealer, Reseller, or Service Provider.

Installing a SCSI Device

IMPORTANT: Compaq does not support mixing IDE Ultra ATA and SCSI

hard drives in the same system. If you are replacing a hard drive in bay 4 or 5, it must be of the same type. If you are replacing the IDE Ultra ATA hard drive in your workstation with a SCSI hard drive, you will need a SCSI device option kit and the SCSI controller option kit. The controller option kit contains the SCSI controller and cable that supports multiple SCSI devices.

Before you install a SCSI device:

■ Verify the SCSI ID of the drive and, if necessary, set the SCSI ID to a

unique number. See the section “Important Guidelines for Installing Optional SCSI Devices” earlier in this chapter or refer to the documentation included with the device.

■ Determine if the device ought to have termination enabled or disabled.

Set the termination if necessary. See the section “Using the SCSI Cable” in this chapter or refer to the documentation included with the device.

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■ To install a SCSI device, please follow the procedures in the following

section, “Installing an IDE CD-ROM or Tape Drive.” Also refer to the documentation that came with the SCSI device option kit.

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Installing an IDE CD-ROM or Tape Drive

CAUTION: Static electricity can damage the electronic

components of the workstation or optional equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. See Appendix B for more information.

NOTE: These procedures can also be used for installing a SCSI device. For more information, refer to the documentation that came with the SCSI device option kit.

1. Turn off the workstation and any external devices. Disconnect the power cord from the grounded AC outlet. Disconnect the network cable and any external devices from the system. remove the workstation access panel.

IMPORTANT: On a power-managed system, the power cord must be disconnected from the grounded AC outlet.

2. Install two guide screws on each side of the drive. If there are multiple screw holes on the sides of the drives, use the lower set of holes.

NOTE: Some options use M3 metric hardware, such as in the 5.25-inch, one-half height external bay. Extra guide screws are provided on the front of the chassis, under the front bezel. Compaq-supplied metric screws are black.

3. Install the drive in the desired drive bay by sliding it into the front of the drive cage; the drivelock automatically secures the drive in the bay.

NOTE: Be sure the guide screws line up with the guide slots in the drive cage.

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Figure 4-17. Aligning the guide screws and installing an optional 5.25-inch drive

4. Connect the drive power and signal cables and, if it is a CD-ROM drive, connect the audio cable. The other end of the audio cable should be connected to the optional audio board, if installed.

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Figure 4-18. Connecting the drive cables to the drive

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Figure 4-19. Connecting the drive cables to the system board

Table 4-2

Drive Cables

Identifier Component

IDE diskette drive connector

1 2

IDE Ultra ATA hard drive connector

IDE CD-ROM connector

5. Remove the bezel blank from the subpanel inside the front bezel. See the section “Removing the Bezel Blank.”

6. Replace the workstation access panel.

7. Plug the network cable back into the system. Plug the power cord back into the grounded AC outlet. Reconnect external devices.

8. Reconfigure the workstation, if necessary. See the “When to Reconfigure the Workstation” section in this chapter.

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Installing a 3.5-Inch Drive into the Third-height, 5.25-Inch Drive Bay

1. Turn off the workstation and any external drives. Disconnect the power cord from the grounded AC outlet. Disconnect the network cable and any external devices from the system. Then remove the workstation access panel.

IMPORTANT: On a power-managed system, the power cord must be disconnected from the grounded AC outlet.

2. Install one guide screw on the right side of the drive 2.

3. Insert the drive into the adapter 1 so that the guide screw aligns in the slot 2, then attach with the two retaining screws.

4. Snap on the brace 3.

5. Insert the brace into the adapter side tray slots 4.

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Figure 4-20. Attaching a 3.5-inch drive to the 5.25-inch adapter

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6. Install two guide screws on each side of the adapter 1.

7. Install the adapter in the desired drive bay by sliding it into the front of the drive cage 2; the drivelock automatically secures the adapter when it snaps into place.

NOTE: The primary 3.5-inch diskette drive should only be installed into bay

3. Bay 3 is the bottom bay in the minitower configuration and the topmost bay in the desktop configuration.

Extra screws

on chassis

Figure 4-21. Aligning the guide screws and installing a 3.5-inch drive

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8. Connect the drive power and signal cables.

Figure 4-22. Connecting the drive cables to the drive

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1 2

Figure 4-23. Connecting the drive cables to the system board

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Table 4-3

Drive Cables

Identifier Component

IDE diskette drive connector

IDE Ultra ATA hard drive connector

IDE CD-ROM connector

9. If necessary, remove the bezel blank from the subpanel inside the front bezel. See the section “Removing the Bezel Blank.”

10. Replace the workstation access panel.

11. Plug the network cable back into the system. Plug the power cord back into the grounded AC outlet. Reconnect external devices.

12. Reconfigure the workstation, if necessary. See the “When to Reconfigure the Workstation” section in this chapter.

Removing a Drive from a Drive Bay

IMPORTANT: Compaq does not support mixing IDE ATA and SCSI hard

drives in the same system. If you are replacing a hard drive in bay 4 or 5, it must be of the same type.

IMPORTANT: On a power-managed system, the power cord must be disconnected from the grounded AC outlet.

2. Remove the front bezel.

3. Disconnect the drive power and signal cables and, if it is a CD-ROM drive, disconnect the audio connector.

4. Press the drivelock to unlock the drive in the drive bay.

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Figure 4-24. Releasing the drives with the drivelock

5. While pressing the drivelock, pull the drive out of the drive bay.

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Figure 4-25. Removing a drive from the 5.25-inch drive bay

6. Store in antistatic packaging.

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Replacing the Battery

The battery that comes with your workstation provides power to the real-time clock and has a lifetime of about five years. When replacing the battery, use a Renata CR2032 or equivalent 3-volt lithium coin cell battery.

IMPORTANT: On a power-managed system, the power cord must be disconnected from the grounded AC outlet.

NOTE: It may be necessary to remove an expansion board to gain access to the battery.

Figure 4-26. Locating the battery on the system board

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Compaq AP200 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Professional Workstation AP200

Notice

Contents

About This Guide

Text Conventions

Symbols in Text

Symbols on Equipment

Rack Stability

Getting Help

Compaq Website

Telephone Numbers

Standard Configuration Features

Front Panel Components

Rear Panel Connectors

Drive Positions

Using the Compaq Enhanced Keyboard

Windows Logo Key

Keyboard Lights

Keyboard Tilt Feet

Serial Number Location

Installing Windows NT Workstation Over a Network

Setup Software

ROM BIOS

Power-On Self-Test

Runtime Services

Upgrading the ROM BIOS

Boot Block ROM

Computer Setup

Compaq Diagnostics

Creating a Diagnostics Diskette

Computer Checkup (TEST)

View System Information (INSPECT)

Reinstalling Your Software

Registration

Asset Management

Compaq Diagnostics for Windows NT

Fault Management

Ultra ATA Integrity Monitoring

ECC Fault Prediction and Pre-Failure Warranty

Proactive Backup

Surge-Tolerant Power Supply

Security Management

Disabling Diskette Boot or Diskette Write

Disabling a Serial Port or Parallel Port

Password Security

QuickLock

Configuration Management

Upgrading the ROM

FailSafe Boot Block ROM

Remote Security Management

Remote Wakeup and Remote Shutdown

Remote System Installation

Replicating Your Setup

Dual-State Power Button

Power Management

Advanced Configuration and Power Interfaces (ACPI) Capable

Compaq Support Software CD Kit and Support from the Compaq Website

Integration Management

Desktop Management Interface

Compaq Management Agents for Workstations

Compaq Management Solutions Partners Program

Installation Sequence

When to Reconfigure the Workstation

Removing the Workstation Access Panel

Removing the Front Bezel

Removing the Bezel Blank

Changing from a Minitower to a Desktop Configuration

Changing from a Desktop to a Minitower Configuration

Internal Components

Installing Additional Memory

Installing an Expansion Board

Removing an Expansion Board

Installing Additional Drives

Using the Cable-Select Feature with IDE Ultra ATA Devices

Installing Optional SCSI Devices

Installing a SCSI Device