Third Edition (February 1999)
Part Number 352620-003
Compaq Computer Corporation
Notice
The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ
COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR
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INFRINGEMENT.
This publication contains information protected by copyright. No part of this publication may be
photocopied or reproduced in any form without prior written consent from Compaq Computer
Corporation.
1999 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Compaq, Compaq Insight Manager, ROMPaq, QVision, SmartStart, NetFlex, QuickFind, PaqFax,
registered United States Patent and Trademark Office.
Netelligent, SoftPaq, QuickLock are trademarks and/or service marks of Compaq Computer Corporation.
Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Other product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
Compaq Professional Workstation AP200 Reference Guide
Third Edition (February 1999)
Part Number 352620-003
Contents
About This Guide
Text Conventions.........................................................................................................................ix
Symbols in Text............................................................................................................................x
Symbols on Equipment................................................................................................................. x
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About This Guide
This guide is designed to be used as step-by-step instructions for installation,
and as a reference for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys
ix
Keys appear in boldface. A plus sign (+) between two
keys indicates that they should be pressed
simultaneously.
USER INPUT
FILENAMES
Menu Options,
Command Names,
Dialog Box Names
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
TypeWhen you are instructed
EnterWhen you are instructed
User input appears in a different typeface and in
uppercase.
File names appear in uppercase italics.
These appear in initial capital letters.
These always appear in uppercase.
information
information and then press the
without
pressing the
information, type the
to type
Enter
to enter
information, type the
key.
Enter
key.
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x About This Guide
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
IMPORTANT: Presents clarifying information or specific instructions
NOTE: Presents commentary, sidelights, or interesting points of information
Symbols on Equipment
These icons are located on equipment in areas where hazardous conditions may
exist.
WARNING: Indicates that failure to follow directions in the
warning could result in bodily harm or loss of life
CAUTION: Indicates that failure to follow directions could result
in damage to equipment or loss of information
Any surface or area of the equipment marked with these
symbols indicates the presence of electrical shock hazards.
Enclosed area contains no operator serviceable parts.
WARNING: To reduce risk of injury from electrical shock
hazards, do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a
Network Interface Connection.
WARNING: To reduce risk of electrical shock, fire, or
damage to the equipment, do not plug telephone or
telecommunications connectors into this receptacle.
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Rack Stability
xi
Any surface or area of the equipment marked with these
symbols indicates the presence of a hot surface or hot
component. If this surface is contacted, the potential for
personal injury exists.
WARNING: To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Power Supplies or Systems marked with these symbols
indicate the equipment is supplied by multiple sources
of power.
WARNING: To reduce the risk of injury from electrical
shock, remove all power cords to completely disconnect
power from the system.
WARNING: To reduce the risk of personal injury or damage to
the equipment, be sure that:
■ The leveling jacks are extended to the floor.
■ The full weight of the rack rests on the leveling jacks.
■ The stabilizing feet are attached to the rack if it is a single
rack installations
■ The racks are coupled together in multiple rack installations.
A rack may become unstable if more than one component is
extended for any reason. Extend only one component at a time.
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Website
The Compaq Website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website by
logging on to the Internet at
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http://www.compaq.com
Compaq Professional Workstation AP200 Reference Guide
.
xii About This Guide
Telephone Numbers
For the name of your nearest Compaq Authorized Reseller:
In the United States, call 1-800-345-1518
In Canada, call 1-800-263-5868
For Compaq technical support:
In the United States and Canada, call 1-800-386-2172
For Compaq technical support phone numbers outside the United States and
Canada, visit the Compaq website at:
http://www.compaq.com
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Chapter 1
Product Features
Standard Configuration Features
■ Microsoft Windows NT Workstation 4.0 operating system software
(preinstalled)
■ One standard 400-MHz or 450-MHz Intel Pentium II processor or a
500-MHz Intel Pentium III processor featuring MMX technology with a
100-MHz system bus
■ A 512-kilobyte (K) secondary (L2) cache integrated into the processor
module (not expandable)
■ A minimum of 64 megabytes (MB) of ECC unregistered synchronous
dynamic random access memory (SDRAM) standard; expandable to
768 MB installed in dual inline memory modules (DIMMs)
■ Compaq flexible ATX chassis, configurable either as a minitower or
desktop workstation
■ One Accelerated Graphics Port (AGP) controller installed in the AGP
slot.
1-1
■ For information about the graphics controller installed on your
workstation, refer to the appropriate guide on the SmartStart for
Workstations CD under X:\DOCS\GRAPHICS, where X is your
CD-ROM drive designation. To view one of the .pdf files, use Adobe
Acrobat Reader. To install Adobe Acrobat Reader, refer to the SoftwareInstallation Guide.
■ Three PCI expansion slots; one ISA expansion slot; one “combination”
slot for either a PCI or an ISA expansion board; and one Accelerated
Graphics Port (AGP) slot.
■ BIOS in a flash memory device supporting PCI auto-configuration
■ 200-watt surge-tolerant continuous power supply, switch-selectable for
115- and 230-VAC operation
■ One multimode, 25-pin enhanced parallel connector
■ Two RS-232C–compatible 9-pin serial connectors
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1-2
Product Features
■ Two Universal Serial Bus (USB) connectors
■ Five drive bays:
❏ One 1.44-MB, 3.5-inch high-density diskette drive in a 5.25- inch,
one-third height bay
❏ Two 5.25-inch, half-height bays for optional drives
❏ Two 3.5-inch, one-third height bays for hard drives
■ One of the following SMART drives depending on model:
❏ One Ultra ATA SMART hard drive with drive fault prediction
❏ One Wide-Ultra SCSI SMART hard drive with drive fault
prediction
■ One Compaq NC3121 Fast Ethernet Network Interface Controller
(10/100 Mb/s Auto-sensing Ethernet controller) PCI card with Wake-onLAN, capable of operating in either 10Base-T or 100Base-TX
environments
■ One IDE 32X CD-ROM drive
■ One PremierSound 16-bit audio board and enhanced speaker
■ Compaq Enhanced Keyboard, featuring Microsoft Windows–specific
keys
■ Compaq three-button mouse
■ Security features including passwords
■ Intelligent Manageability features designed to make Compaq computers
easier to inventory, configure, upgrade, troubleshoot, protect, and
maintain
■ Compaq Computer Setup utilities and diagnostic features
■ Compaq support software and device drivers (preinstalled)
NOTE: For specific information about your system configuration, see the
“View System Information (INSPECT)” section in Chapter 2 of this guide.
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Front Panel Components
1-3
9
8
65
1
2
37
4
10
Figure 1-1. Identifies the front panel components
Table 1-1
Front Panel Components
IdentifierComponent
1
2
3
4
5
CD-ROM drive activity light
CD-ROM eject button
Diskette eject button
Power button
Hard drive activity light
56
4
7
3
2
19810
6
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Power-on light
Continued
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1-4
Product Features
Front Panel Components
IdentifierComponent
7
8
9
:
Diskette drive activity light
CD-ROM headphone jack
CD-ROM volume
Logo trim piece provided for the desktop form factor
Continued
WARNING: This equipment is designed for connection to a
grounded (earthed) outlet. The grounding type plug is an
important safety feature. To avoid the risk of electrical shock or
damage to the equipment, do not disable this feature.
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Rear Panel Connectors
1
2
3
4
5
6
7
8
9
10
11
Figure 1-2. Rear panel connectors
1-5
12
13
14
15
Table 1-2
Rear Panel Connectors
IdentifiersConnectorIdentifiersConnector
1
2
3
Power cord connector
Voltage select switch
Two universal serial bus (USB)
9
:
;
AGP connector
External SCSI connector
NIC connector
connectors
4
5
Keyboard connector
Mouse connector
<
=
Headphone connector
Line-out audio
connector
6
7
8
Parallel connector
Serial connector
Second serial connector
>
?
Compaq Professional Workstation AP200 Reference Guide
Line-in audio connector
Microphone connector
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1-6
Product Features
Drive Positions
1
2
3
4
5
Figure 1-3. Identifies drive positions
Table 1-3
Drive Positions
IdentifiersConnector
1
and
Two 5.25-inch, half-height bays for optional drives
2
3
2
1
54
3
One 1.44-MB, 3.5-inch high-density diskette drive mounted in the 5.25inch, one-third height bay
and
4
NOTE:
Two 3.5-inch, one-third height bays for hard drives
5
Drive bay numbers are stamped on the chassis, behind the front bezel.
To verify the type and size of the storage devices installed in your computer,
run Compaq Computer Setup. See Chapter 2, “Software,” for more information.
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Using the Compaq Enhanced
Keyboard
AltCtrlAltCtrl
1234567
Figure 1-4. Identifying special function keys
1-7
1A
Table 1-4
Special Function Keys
IdentifierKeyFunction
1
7
2
5
3
4
6
*Keys available in select geographic regions
Ctrl
Windows
Logo*
Alt
ApplicationUsed (like the right mouse button) to open pop-up
Used in combination with another key, its effect depends
on the application software you are using.
Used to open the Start menu in Microsoft Windows NT
Workstation 4.0. Used in combination with other keys to
perform other functions. (See next table.)
Used in combination with another key, its effect depends
on the application software you are using.
menus in a Microsoft Office application. May perform
other functions in other software applications.
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1-8
Product Features
Windows Logo Key
The following table shows you how to use the Windows Logo key in
combination with other keys to perform certain functions in Windows NT
Workstation 4.0.
Table 1-5
Key Combinations
Windows Logo Key CombinationFunction in Windows NT
Windows logo key +
F1
Displays a pop-up menu for the selected object
Windows logo key +
Windows logo key +
Windows logo key +
Windows logo key +
Windows logo key +
Shift+Windows logo key +
Windows logo key +
Tab
E
F
Ctrl+F
M
R
Activates the next Taskbar button
Launches Explore My Computer
Launches Find Document
Launches Find Computer
Minimizes all open applications
M
Undoes Minimize All
Displays Run dialog box
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Keyboard Lights
The following figure identifies the location of the three keyboard lights. For a
description and purpose of each light, refer to the corresponding table.
1-9
1A
123
AltCtrlAltCtrl
1A
Figure 1-5. Identifying keyboard lights
Table 1-6
Keyboard Lights
IdentifierDescriptionFunction
1
2
3
Num lockWhen Num lock is enabled (light is on), the
numeric keypad is activated.
Caps lockWhen Caps lock is enabled (light is on), all text
appears in uppercase when typed.
Scroll lockWhen Scroll lock is enabled (light is on), the
screen is prevented from scrolling.
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1-10
Product Features
Keyboard Tilt Feet
The keyboard has feet on the bottom to tilt the keyboard to a comfortable
typing angle.
Figure 1-6. Locating the keyboard tilt feet
Serial Number Location
Each computer has a unique serial number, located on the corner of the
computer access panel and also on the rear panel of the computer. You may
need to have this number available if contacting Compaq customer service.
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Chapter 2
Software
The Microsoft Windows NT Workstation 4.0 operating system is preinstalled
on the workstation and will be configured for you automatically the first time
you turn on the workstation. Compaq support software will also be installed at
that time.
NOTE: Certain drivers and utilities are available only in English. You can
obtain the latest version of these files in English in one of the following ways:
❏ Compaq Support Software CD kit
❏ Compaq website at http://www.compaq.com
IMPORTANT: For more information about installing your operating system,
drivers, and other support software, refer to the
Installing Windows NT Workstation
Over a Network
2-1
Software Installation Guide.
Network installation is used primarily for installing or upgrading Windows NT
Workstation 4.0 over a local area network. It can also be used to install
additional drivers or files with Microsoft Windows NT Workstation.
NOTE: This capability does not imply the grant of a site license for Microsoft
Windows NT Workstation and should only be used to install the operating
system on workstations for which the appropriate software license has already
been obtained.
Use this installation method if you choose to deploy Microsoft Windows NT
Workstation using a distribution share point over a network connection.
For instructions on installing Windows NT Workstation over a network,
download the appropriate SoftPaq from the Compaq website at
http://www.compaq.com.
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2-2
Software
Setup Software
Compaq Setup software provides information you will need about the
workstation if you need assistance from Compaq Customer Support. These
tools can also be used:
■ To change factory default settings, and to set or change the system
■ To determine if all the devices installed on the workstation are
■ To determine information about the operating environment of the
■ To solve system configuration errors detected but not automatically
■ To establish and manage passwords and other security features
■ To establish and manage energy-saving timeouts
ROM BIOS
configuration, which may be necessary when you add or remove
hardware
recognized by the system and functioning properly
workstation
fixed during the Power-On Self-Test (POST)
Your workstation contains a set of software called Basic Input/Output System
(BIOS), which is stored in Read Only Memory (ROM) on the system board.
The BIOS contains a set of routines for running Power-On Self-Test (POST)
and for accessing hardware specific information. The ROM is upgradable via
the ROMPaq software utility.
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Power-On Self-Test
When you turn on your workstation, the BIOS runs a number of tests, called
Power-On Self-Tests (POSTs). These tests check and initialize many hardware
components. The basic sequence for POST is:
1. Check and initialize low level hardware
2. Count memory
3. Initialize processor(s)
4. Detect and spin up all drives
5. Boot from, in sequence, either a CD a diskette, or the hard drive
Refer to Appendix E, “Error Codes,” for a listing of POST error messages and
steps you can take to resolve an error condition.
Runtime Services
After your workstation boots to the operating system, the BIOS still provides
some runtime services to the operating system. For instance, the BIOS provides
information to the operating system about the type of processor installed, how
the system interrupts are configured, and information on the disk drives. BIOS
also provides information about your workstation's configuration and
maintenance.
2-3
Upgrading the ROM BIOS
Since the BIOS is stored in ROM on the system board, the upgrade procedure is
different than the upgrade procedure for other software.
New versions of BIOS may be downloaded from the Compaq website at
http://www.compaq.com. BIOS upgrades are called ROMPaq.
To upgrade your ROM BIOS, execute the ROMPaq software and follow the
directions.
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2-4
Software
Boot Block ROM
Computer Setup
The Boot Block ROM cannot be upgraded.
For more information about Boot Block ROM, see the “FailSafe Boot Block
ROM” in Chapter 3.
Computer Setup allows you to configure your workstation’s hardware and
resolve resource conflicts. On the Compaq Professional Workstation AP200,
Computer Setup is built into the reprogrammable system ROM and is shipped
in English only. To add an additional language for Computer Setup, refer to the
Software Installation Guide.
IMPORTANT: Be sure to configure new options and drivers in your
operating system after they have been configured by the Setup utility.
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Using Computer Setup
To access the Computer Setup utilities menu:
1. Turn on or restart the workstation. If you are in Windows, click Start,
then Shut Down. Restart the workstation.
2. When the F10 Setup message appears in the lower-right corner of the
screen, press the F10 key.
NOTE: If you do not press the F10 key while the message is displayed, you
must turn the workstation off, then on again, to access the utility. The F12 key
initiates Network Service Boot for Remote System installation. See Chapter 3
of this guide for more information about this feature.
The Computer Setup menu appears with the following menu headings: File,
Storage, Security, Power, and Advanced. See Table 2-1 for a description of the
features available in Computer Setup.
3. Press the arrow keys or the Tab key to select the option you want, then
press the Enter key. To return to the main menu, press the Esc key.
4. To apply and save changes, select File, then Save ChangesandExit. If
you selected an option that automatically restarted the workstation,
changes were applied at that time. If you have made changes that you do
not want applied, select Ignore Changes and Exit. If you have already
applied changes you now want to eliminate, select Set Defaults and Exit.
This option will restore the original system defaults.
2-5
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2-6
Software
Computer Setup
TaskComputer Setup Selection
View the product name, processor
type/speed/stepping, CPU serial number,
system ROM date, system board revision,
installed memory size, and asset tracking
number
Table 2-1
Select
File,
Information.
then select
System
Set the system time and date
Select
Date.
View the currently installed drive A:
(preinstalled diskette drive) and drive B:
devices and set resources for diskette drives
Enable/disable diskette booting and diskette
writing
After saving changes to Removable
NOTE:
Media, the workstation will restart. Turn the
workstation off, then on, manually.
View information regarding IDE devices
connected to the system
ATAPI devices (CD-ROM, tape) are
NOTE:
listed as ATAPI devices.
Allows you to set hard drive to Ultra-DMA
(Ultra-ATA), EDMA, or PIO mode operation.
Enables/disables IDE drive translationSelect
Specify the boot order of installed peripheral
devices (such as LS-120 drive, diskette drive,
hard drive, SCSI, or CD-ROM devices)
Set the energy saver mode to Advanced,
Disabled, or Minimal
Select
Drives.
Select
Media.
Select
Select
Translation.
Select
Select
then select
File,
then select
Storage,
then select
Storage,
then select
Storage,
for the IDE Drive Timing.
Storage
for the IDE Drive
Storage
then select
Storage,
then select
Power,
Set Time and
Diskette
Removable
IDE Devices.
Boot Order.
Energy Saver.
Continued
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2-7
Computer Setup
Enable/disable timeouts or manually select
timeout values
These selections appear only if
NOTE:
energy saver mode is set to Advanced.
Set the power button configuration (on/off or
suspend/wakeup) and enable/disable power
LED blink in suspend mode
This selection does not appear if the
NOTE:
energy saver mode is disabled.
Enable the Power-On Password. For more
information, see the section “Security
Management” in Chapter 3.
Enable/disable network server mode,
keyboard QuickLock screen when locked,
and/or QuickLock in energy saver mode. For
more information, see the section “Security
Management” in Chapter 3.
This selection appears only if a
NOTE:
Power-On Password is set.
Enable the Setup (administrator) Password.
For more information, see the section
“Security Management” in Chapter 3.
Continued
TaskComputer Setup Selection
Select
Power,
Select
Power,
Options.
Select
Security,
Password.
Select
Security,
Options.
Select
Security,
Password.
then select
then select
then select
then select
then select
Timeouts.
Energy Saver
Power-On
Password
Setup
Enable/disable serial, parallel, and USB ports
and audio security
Set the Asset Tag. See Chapter 3 for more
information.
Set the keyboard locale setting (for example,
English or German) for the System ID entry.
Also allows setting of Chassis serial number
if current number is invalid.
Set the POST mode (QuickBoot) and
enable/disable POST messages
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Select
Security,
then select
Device
Security.
Select
Select
Select
Security,
Security,
Advanced,
then select
then select
then select
System IDs.
System IDs.
Power-On
Self Test.
Continued
Compaq Professional Workstation AP200 Reference Guide
2-8
Software
Computer Setup
Set resources for onboard system devices
(serial port, parallel port, and so forth)
View the currently installed PCI devices and
their IRQ settings and/or and reconfigure IRQ
settings for these devices or disable them
entirely
: This option will not appear if there
NOTE
are non PnP devices currently installed.
View the current settings of Plug and Play
(PnP) devices and set resources for installed
boards
Enable/disable PCI bus mastering, PCI reset
on warm boot, and PCI VGA palette snooping
Set ISA back-to-back I/O (fast/legacy) delay
and bus priority (ISA/PCI)
Set the printer mode (flexible/standard)Select
Set the
Num Lock
Specify which VGA controller is the primary
(or boot) VGA controller
This selection appears only if there
NOTE:
are multiple PCI graphics controllers in your
system.
Continued
state at power-onSelect
TaskComputer Setup Selection
Select
Advanced,
Devices.
Select
Advanced,
Devices.
Select
Advanced,
Devices.
Select
Advanced,
.
Options
Select
Advanced,
.
Options
Advanced,
Options.
Advanced,
Options.
Select
Advanced,
Configuration.
then select
then select
then select
then select
then select
then select
then select
then select
Onboard
PCI
ISA PnP
Bus
Bus
Device
Device
PCI VGA
Save the system configuration to a blank
1.44 MB diskette
Restore the system configuration from a
diskette
Restore factory default settings and exit
Computer Setup
Exit Computer Setup without applying or
saving any changes
Save changes to the system configuration
and exit Computer Setup
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Select
Select
Floppy.
Select
Exit.
Select
and Exit.
Select
and Exit.
then select
File,
then select
File,
then select
File,
then select
File,
then select
File,
Save to Floppy.
Restore from
Set Defaults and
Ignore Changes
Save Changes
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