Compaq AMC20493-KT5 User Manual

Compaq Notebook Series
Reference Guide
Notice
© 2003 Hewlett-Packard Development Company, L.P.
Microsoft, MS-DOS, and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies.
HP shall not be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of any kind, and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.
Reference Guide
Second Edition (March 2003)
Part Number: 311069-002
ii Reference Guide

Important Safety Information

CAUTION
To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect a modem to the telephone wall jack. In Australia, the notebook must be connected to the Telecommunication Network through a line cord that meets the requirements of ACA Technical Standard TS008.
When using your notebook with a telephone connection, always follow basic safety precautions to reduce the risk of fire, electrical shock, and injury to persons.
Do not use this product with a telephone connection near water (for example, near a bathtub, sink, swimming pool, or in a wet basement).
Avoid using a telephone connection (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning.
Do not use a telephone connection to report a gas leak in the vicinity of the leak.
Use only the power cord and batteries indicated in this guide. Do not dispose of
batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.
Disconnect the modem cable before opening the notebook case or touching an uninsulated modem cable, jack, or internal component.
Do not plug a modem cable or telephone cable into the network (LAN) receptacle.
Reference Guide iii

Software Product License Agreement

Your HP product contains software programs. CAREFULLY READ THIS LICENSE AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT. PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL REFUND. PROCEEDING WITH CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF THE LICENSE TERMS.
UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.
Operating system and software applications by Microsoft are licensed to you under the Microsoft License Agreement contained in the Microsoft documentation or displayed on your screen when Microsoft Software Products are launched.
For a PC supplied with a Microsoft operating system: When you start the PC and accept the Microsoft End-user License Agreement (“EULA”), your license rights are valid only if a Certificate of Authenticity (“COA”) label corresponding to your Microsoft operating system is provided with your PC. The COA label can usually be found on the bottom of the notebook. If the COA label does not correspond to your Microsoft operating system or is missing, contact your HP reseller for details.
Other non-HP Software and Operating Systems are covered by the appropriate vendor license. The following License Terms govern the use of the HP software:
USE. Customer may use the software on any one HP product. Customer may not network the software or otherwise use it on more than one HP product. Customer may not reverse assemble or decompile the software unless authorized by law.
COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software (a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.
iv Reference Guide
OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the software, other than ownership of the physical media. Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws. Customer acknowledges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software, who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement.
PRODUCT RECOVERY CD-ROM or DVD. If your HP product was shipped with a product recovery CD-ROM or DVD: (i) The product recovery CD-ROM or DVD and/or support utility software may only be used for restoring the hard disk of the HP product with which the product recovery CD-ROM or DVD was originally provided. (ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM or DVD shall be governed by the Microsoft License Agreement.
TRANSFER OF RIGHTS IN SOFTWARE. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, Customer agrees that his/her rights in the software are terminated and that he/she will either destroy his/her copies and adaptations or deliver them to the third party.
SUBLICENSING AND DISTRIBUTION. Customer may not lease, sublicense the software, or distribute copies or adaptations of the software to the public in physical media or by telecommunication without the prior written consent of Hewlett­Packard.
TERMINATION. Hewlett-Packard may terminate this software license for failure to comply with any of these terms provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice.
UPDATES AND UPGRADES. Customer agrees that the software does not include updates and upgrades, which may be available from Hewlett-Packard under a separate support agreement.
EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or adaptation in violation of the U.S. Export Administration regulations or other applicable regulation.
Reference Guide v
U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure is subject to HP standard commercial license terms and for non-DOD Departments and Agencies of the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2) (June 1987) Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Copyright (c) 2000 Hewlett-Packard Company. All Rights Reserved. Customer further agrees that Software is delivered and licensed as “Commercial notebook software” as defined in DFARS 252-227-7014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a), or as “Restricted notebook software” as defined in FAR 52.227-19 (or any equivalent agency regulation or contract clause), whichever is applicable. The Customer agrees that it has only those rights provided for such Software by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved.
SUPPORT POLICY FOR MICROSOFT OPERATING SYSTEMS SERVICE PACK. HP will provide end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available 30 days after the service pack being released by Microsoft.
vi Reference Guide

Contents

Getting Started with Your Notebook...........................................................................1
Identifying Parts of the Notebook ..........................................................................2
Front panel and right panel components...........................................................2
Left panel and back panel components.............................................................4
Bottom panel components ................................................................................6
Status lights.......................................................................................................8
Setting Up Your Notebook...................................................................................10
Step 1: Insert the battery.................................................................................10
Step 2: Connect AC power .............................................................................11
Step 3: Connect a phone line ..........................................................................12
Step 4: Turn on the notebook .........................................................................13
Step 5: Set up Windows..................................................................................13
Basic Operation .........................................................................................................15
Operating Your Notebook ....................................................................................16
Default power settings ....................................................................................16
To reset the notebook......................................................................................17
To change the boot device ..............................................................................17
To use the TouchPad ......................................................................................18
To use the function hot keys...........................................................................19
To use the One-Touch buttons........................................................................20
To use the Windows and Applications keys...................................................21
To use the ALT GR key .................................................................................21
Using CDs or DVDs.............................................................................................22
To insert or remove a CD or DVD .................................................................22
To play DVD movies......................................................................................23
To create or copy CDs ....................................................................................23
Securing Your Notebook......................................................................................24
To set up password protection ........................................................................24
To lock your notebook....................................................................................24
To attach a security cable ...............................................................................25
To protect against viruses ...............................................................................25
To lock the hard drive.....................................................................................26
Reference Guide vii
Taking Care of Your Notebook............................................................................27
To protect your hard drive ..............................................................................27
To maintain your notebook.............................................................................27
To safeguard your data ...................................................................................28
To extend the life of the display .....................................................................28
To clean your notebook ..................................................................................28
Batteries and Power Management............................................................................29
Managing Power Consumption............................................................................30
How the notebook manages power automatically..........................................30
Using Battery Power.............................................................................................32
To check battery status ...................................................................................32
To respond to a low-battery warning..............................................................33
To recharge the battery ...................................................................................33
To get the most from your batteries................................................................33
Modem and Network Connections ...........................................................................35
Using the Modem .................................................................................................36
To change your modem settings.....................................................................37
Connecting to a Local Area Network (LAN).......................................................38
Making Wireless Network Connections (select models only).............................39
To prepare for connections .............................................................................39
To turn wireless communication on and off...................................................41
Making Wireless Bluetooth Connections (select models only) ...........................43
To turn Bluetooth communication on and off ................................................43
To prepare for Bluetooth connections ............................................................44
To send or receive files using Bluetooth ........................................................45
Add-On Devices .........................................................................................................47
Connecting External Devices ...............................................................................48
Connecting PC Cards......................................................................................48
To insert or remove a PC Card .......................................................................48
To connect an audio device ............................................................................50
To use an external monitor .............................................................................51
To connect an IEEE 1394 device (select models only)..................................52
To connect an infrared device (select models only).......................................53
To use a port replicator (select models only) .................................................54
Installing Additional RAM (Memory) .................................................................57
To install a RAM expansion module..............................................................57
To remove a RAM expansion module............................................................59
viii Reference Guide
Replacing the Hard Drive.....................................................................................61
To replace the hard drive ................................................................................61
To replace the hard drive holder.....................................................................62
To prepare a new hard drive ...........................................................................63
Troubleshooting and Maintenance ..........................................................................65
Troubleshooting Your Notebook..........................................................................66
Audio problems ..............................................................................................66
CD-ROM and DVD problems........................................................................67
Display problems ............................................................................................68
Hard drive problems .......................................................................................69
Heat problems.................................................................................................69
Infrared problems............................................................................................70
Keyboard and pointing device problems ........................................................70
Local area network (LAN) problems..............................................................71
Memory problems...........................................................................................72
Modem problems ............................................................................................72
PC Card (PCMCIA) problems........................................................................75
Performance problems ....................................................................................75
Power and battery problems ...........................................................................76
Printing problems............................................................................................78
Serial, parallel, and USB problems ................................................................79
Startup problems.............................................................................................80
Wireless problems ..........................................................................................81
Configuring the Notebook....................................................................................83
To run the BIOS Setup utility.........................................................................83
To change video memory settings using BIOS Setup utility .........................86
Reinstalling and Updating Software.....................................................................87
To replace a damaged QuickRestore System Recovery CD ..........................87
Reference Information..............................................................................................89
Modem Reference Information ............................................................................90
Modem Reference (Conexant)........................................................................90
Safety Information................................................................................................97
Power cords ....................................................................................................97
Battery safety ..................................................................................................98
Laser safety.....................................................................................................98
LED safety ......................................................................................................99
Mercury safety ................................................................................................99
Exposure to radio frequency radiation..........................................................100
Reference Guide ix
Regulatory Information ......................................................................................101
U.S.A. ...........................................................................................................101
Canada ..........................................................................................................103
European Union............................................................................................104
Japan .............................................................................................................106
New Zealand.................................................................................................107
Russia............................................................................................................108
International..................................................................................................108
Index ........................................................................................................................110
x Reference Guide

Getting Started with Your Notebook

Reference Guide 1
Getting Started with Your Notebook

Identifying Parts of the Notebook

Identifying Parts of the Notebook
Components included with the notebook may vary by geographical region and the features you selected. The following illustrations identify the standard external components included with most notebook models.
Find the illustrations that match your notebook to identify your components.

Front panel and right panel components

1 Notebook open/close latch
2 One-Touch buttons
3 Keyboard status lights
4 Power button: turns the notebook on and off
5 TouchPad, scroll pad, Click buttons, and an
on-off button
6 Main status lights (left to right): power mode,
hard drive activity, and battery
2 Reference Guide
7 Hard drive
8 Infrared port (select models only)
9 Wireless on-off button and indicator
light (select models only)
10 Battery
11 CD-ROM, DVD, or other drive
12 PS/2 port
Getting Started with Your Notebook
Identifying Parts of the Notebook
1 Notebook open/close latch
2 One-Touch buttons
3 Keyboard status lights
4 Power button: turns the computer on and off
5 TouchPad, scroll pad, Click buttons, plus
on-off button
6 Main status lights (left to right): power mode,
hard drive activity, and battery
7 Infrared port (select models only)
8 Wireless on-off button and indicator light
(select models only)
9 Battery
10 Audio mute button, audio mute light, and
volume control
11 Audio jacks (left to right): audio out
(headphones), external microphone
12 CD-ROM, DVD, or other drive
13 Universal serial bus port (USB)
Reference Guide 3
Getting Started with Your Notebook
Identifying Parts of the Notebook

Left panel and back panel components

1 AC adapter jack
2 Universal serial bus ports (USB)
3 RJ-45 jack: connects a network cable
4 S-Video out jack
5 Parallel port (LPT1): use this port for a parallel
printer or other parallel device
6 Serial port (COM1): use this port for a serial
mouse, modem, printer, or other serial device
7 External monitor port
4 Reference Guide
8 Cable lock slot (security connector)
9 RJ-11 jack: connects the modem cable
10 PC Card and CardBus slot and button
11 IEEE 1394 port (select models only)
12 Audio jacks (left to right): external microphone,
audio out (headphones)
13 Volume control
14 Audio mute button and audio mute light
15 Diskette drive (select models only)
Getting Started with Your Notebook
Identifying Parts of the Notebook
1 AC adapter jack
2 Two USB ports
3 RJ-45 network jack: connects a network cable
4 PS/2 port
5 Parallel port (LPT1): use this port for a parallel
printer or other parallel device
6 External monitor port
7 S-Video out jack
8 Cable lock slot (security connector)
9 RJ-11 jack: connects a modem cable
10 IEEE 1394 port (select models only)
11 PC Card and CardBus slot and buttons
12 Diskette drive (select models only)
Reference Guide 5
Getting Started with Your Notebook
Identifying Parts of the Notebook

Bottom panel components

1 Hard drive
2 Battery latch
3 RAM (memory) cover
6 Reference Guide
4 Reset button
5 Docking port (select models only)
6 Mini PCI cover (no user parts inside)
Getting Started with Your Notebook
Identifying Parts of the Notebook
1 Hard drive
2 Battery latch
3 Mini PCI cover (no user parts inside)
4 RAM (memory) cover
5 Docking port (select models only)
6 Reset button
Reference Guide 7
Getting Started with Your Notebook
Identifying Parts of the Notebook

Status lights

The notebook includes a number of status lights that report power and battery status, drive activity, and keyboard functions such as Caps Lock and Num Lock.
The following diagram shows the main status lights on the front of the notebook.
1Powermode
On—notebook is on (even if the display is off)
Blinking—notebook is in Standby
Off—notebook is off or in Hibernation
2 Hard drive activity
On—notebook is accessing the hard drive
3 Battery status
Green—AC adapter is connected and the battery is fully charged
Amber—AC adapter is connected and the battery is charging
Blinking—AC adapter is connected and the battery is missing or has a fault
Off—AC adapter is not connected
8 Reference Guide
Getting Started with Your Notebook
Identifying Parts of the Notebook
The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks.
1 Caps Lock On: Caps Lock is active.
2NumLockOn:NumLockisactive.(TheKeypadLockmustalsobeontouse
the embedded keypad.)
3 KeypadLockOn:The embedded keypad is active (Fn+F8). Num Lock must
also be on for the numeric keys. Otherwise, cursor control is active (as marked on an external keyboard).
Reference Guide 9
Getting Started with Your Notebook

Setting Up Your Notebook

Setting Up Your Notebook
WARNING
WARNING
Improper use of keyboards and other input devices has been associated with ergonomic injury.
If you are using your notebook as your primary computer, or using it for extended periods, you should use it with a full-sized keyboard, monitor, and mouse. Docking accessories offer quick, easy connections to these devices. This can reduce the risk of ergonomic injury.
For information about setting up a safe and comfortable work environment, see the Safety & Comfort Guide on the Documentation Library CD.
When you set up your notebook for the first time, you will charge the battery, connect the AC adapter, turn on the notebook, and run the Windows setup program.

Step 1: Insert the battery

Do not mutilate or puncture batteries. Do not dispose of batteries in fire, or they can burst or explode, releasing hazardous chemicals. Rechargeable batteries must be recycled or disposed of properly.
Your notebook is shipped with the battery installed. If the battery has been removed, you should install it:
1. Turn the notebook upside down.
2. Insert the connector end of the battery into the battery compartment, then slide the battery in until it latches.
10 Reference Guide

Step 2: Connect AC power

Getting Started with Your Notebook
Setting Up Your Notebook
CAUTION
Important
Use only the AC adapter included with your notebook (or other approved adapter that meets the power requirements of the notebook).
Using the wrong AC adapter could damage the notebook or adapter, cause data loss, and may void your warranty.
1. Plug the AC adapter into the notebook.
2. Connect the power cord to the AC adapter.
3. Plug the power cord into a wall outlet. The notebook battery starts charging.
When unplugging the power cord, unplug it from the wall outlet before unplugging it from the AC adapter.
While the battery is charging, you can continue with the “Step 3: Connect a phone line” section.
Reference Guide 11
Getting Started with Your Notebook
Setting Up Your Notebook

Step 3: Connect a phone line

1. Make sure the telephone line is an analog line, sometimes called a data line. (Do not use a digital line.)
2. Connect the telephone cord (RJ-11) into a telephone jack.
3. Plug the other end of the telephone cord into the RJ-11 modem jack on the notebook.
For details about using the modem, see “Using the Modem.”
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Getting Started with Your Notebook
Setting Up Your Notebook

Step 4: Turn on the notebook

Press the power button above the left side of the keyboard. The notebook boots up, and Windows starts automatically.
Hint
If your notebook does not turn on when operating on battery power, the battery may be out of power. Plug in the AC adapter, then press the power button again. Leave the AC adapter plugged in for several hours to fully charge the battery. Charge times will vary.

Step 5: Set up Windows

Your notebook has the Microsoft Windows operating system preinstalled on its hard drive. The first time you turn on your notebook, the Windows Setup program runs automatically so you can customize your setup.
1. Follow the Setup program instructions on the screen. If the program prompts you to enter the Product ID code, locate the code on the bottom of the notebook.
2. Check the modem country or region settings. Select Start > Control Panel > Printers and Other Hardware > Phone and Modem Options, then choose your country/region.
Reference Guide 13

Basic Operation

Reference Guide 15
Basic Operation

Operating Your Notebook

Operating Your Notebook
You can start and stop your notebook by using the power button. However, at certain times you may want to use other methods to start or stop the notebook, depending on power considerations, types of active connections, and startup time.

Default power settings

Power mode To enter this mode Function
ON—Power status
light will turn on.
OFF—Power status light will turn off.
Standby—Power status light will blink.
Hibernation— Power status light will turn off.
Briefly press the power button. Powers on the notebook.
Select Start > Turn Off Computer > Turn Off. If the system has stopped responding and Windows shutdown procedures cannot be used, press and hold the power button for 4 seconds to turn off the notebook.
Select Start > Turn Off Computer > Stand By.
-or­Allow the system to time out.
If the notebook is already on, briefly press the power button.
-or­Press Fn+F12.
-or­Allow the system to time out.
Powers off the notebook.
Saves significant power.
Turns off the display and
other components.
Maintains current session in RAM.
Restarts quickly.
Restores network
connections.
Saves maximum power.
Saves current session to
disk, then shuts down.
Restores network connections.
You can also customize how these power modes work. See the “Batteries and Power Management” chapter in the Reference Guide on the Documentation Library CD included with your notebook.
16 Reference Guide
Basic Operation
Operating Your Notebook

To reset the notebook

Occasionally, you may find that Windows or the notebook has stopped responding and will not let you turn off the notebook. If this happens, try the following procedures in this order:
If possible, shut down Windows. Press CTRL+ALT+DEL, then select Shut Down, Restart.
–or–
Press the power button for at least 4 seconds until the display shuts down. Unsaved data will be lost. Press the power button again to restart.
–or–
Insert the tip of a paper clip into the reset button on the bottom of the notebook, then press the power button to restart.
To reset the notebook while it is docked in a port replicator, you can press the reset button on the left side of the port replicator.

To change the boot device

The notebook normally boots from its internal hard drive. You can also boot the notebook from a diskette drive, a CD-ROM drive, or an internal network interface card.
1. Select Start > Turn Off Computer > Restart.
2. When the logo screen appears, press ESC to display the Boot menu.
3. Use the arrow keys to select the boot device, then press ENTER.
If you want to boot from a specific device whenever it is present, change the boot order using the BIOS Setup utility. See “Configuring Your Notebook” in the “Troubleshooting and Maintenance” chapter in this guide.
Reference Guide 17
Basic Operation
Operating Your Notebook

To use the TouchPad

The TouchPad includes an on-off button so you can turn off the TouchPad to avoid moving the pointer accidentally when you are typing. The indicator light turns off when you turn off the TouchPad.
1 Click buttons. The Click buttons work like the left and
right buttons on a standard mouse.
2TouchPad(touch-sensitive pointing device).
3 TouchPad on-off button and indicator light.
4 Scroll pad. The scroll pad scrolls vertically to display
the contents of the active window.
18 Reference Guide
Basic Operation
Operating Your Notebook

To use the function hot keys

The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys.
This hot key Does this
Fn+F1 Decreases the display brightness.
Fn+F2 Increases the display brightness.
Fn+F8 Toggles the built-in keypad on and off. Does not affect
an external keyboard. If Num Lock is on, then the numeric functions are active; otherwise, cursor control is active (as marked on an external keyboard).
Fn+F12 Initiates Hibernation.
Fn+NumLock Toggles Scroll Lock on and off.
Fn+Page Up Increases the audio volume and cancels the mute
setting.
Fn+Page Down Decreases the audio volume.
Fn+Backspace Mutes/unmutes the audio output.
Reference Guide 19
Basic Operation
Operating Your Notebook

To use the One-Touch buttons

Your notebook includes five One-Touch buttons that can start any application or open a document or Web site with a single press.
Press a One-Touch button to open the corresponding application, document, or Web site.
To program a One-Touch button
1. Select Start > All Programs > Utilities > One Touch.
2. On the One-Touch tab, select the button you want to reprogram.
3. Type a label for the button, then select the application, document, folder, or Web site you want the button to open.
4. If you want a label to appear onscreen when you press a One-Touch button, select that option on the Onscreen Display tab.
20 Reference Guide
Basic Operation
Operating Your Notebook

To use the Windows and Applications keys

The Windows key brings up the Windows Start menu. This is the same as selecting the Start button on the taskbar.
The Applications key brings up the shortcut menu for the selected item. This is the same menu that appears when you right-click while pointing at the selected item.
This key combination Does this
Windows key+E Runs Windows Explorer
Windows key+F1 Runs Windows Help
Windows key+F Runs Windows Find: Search
Windows key+M Minimizes all displayed windows
Shift+Windows key+M Returns all minimized windows to original size
Windows key+R Runs the Windows Run dialog box

To use the ALT GR key

Non-U.S. keyboards have an ALT GR key to the right of the spacebar. This is a shift key that provides access to certain special keyboard characters.
For a character in the lower-left corner of a key, press and hold ALT GR to type the character.
1 Shifted
2 Unshifted
3 ALT GR
Reference Guide 21
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