Compaq A1500 User Manual

NOTICE

 2000 Compaq Computer Corporation

COMPAQ and the Compaq logo Registered in U.S. Patent and Trademark Office. Microsoft and Windows are trademarks of Microsoft Corporation.

All other product names mentioned herein may be trademarks or registered trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

The information in this publication is subject to change without notice and is provided “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING SHALL APPLY REGARDLESS OF THE NEGLIGENCE OR OTHER FAULT OF EITHER PARTY AND REGARDLESS OF WHETHER SUCH LIABILITY SOUNDS IN CONTRACT, NEGLIGENCE, TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY, AND NOTWITHSTANDING ANY FAILURE OR ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

The limited warranties for Compaq products are exclusively set forth in the documentation accompanying such products. Nothing herein should be construed as constituting a further or additional warranty.

Compaq A1500 First Edition (August 2000)

CONTENTS

USING THIS GUIDE................................................... 1

Text Conventions in This Guide................................ 1

Special Messages....................................................... 1

Locating Help ............................................................ 1

GETTING STARTED.................................................. 3

Step 1: Unpack the Box............................................. 3

Step 2: Choose a Location for the A1500.................. 4

Step 3: Prepare the A1500 for Use ............................4

Step 4: Set Up the Document Trays .......................... 4

Step 5: Connect the AC Power Cord ......................... 5

Step 6: Install the Ink Cartridges ............................... 5

Step 7: Connect the Telephone Line Cord................. 6

Step 8: Check Phone Line ......................................... 6

Step 9: Load Paper..................................................... 7

Step 10: Connect the USB Printer Cable................... 7

COMPAQ A1500 SOFTWARE INSTALLATION ....... 9

Description of Programs and Drivers ........................ 9

System Requirements ................................................ 9

Installing the Software............................................. 10

COMPAQ A1500 CONTROLS AND FEATURES.... 11

COMMON PROCEDURES....................................... 13

Using the A1500 Monitor Program......................... 13

Changing Default Settings....................................... 14

Stand Alone Operation ............................................ 14

Setting the Date and Time ....................................... 14

Printing Reports....................................................... 15

Changing Print Cartridges ....................................... 16

Aligning Print Cartridges......................................... 17

Cleaning Print Cartridges ........................................ 18

Installing and Using the Photo Cartridge................. 19

Loading Different Sized Paper ................................ 20

Printing on Envelopes.............................................. 20

Calibrating the Scanner ........................................... 21

Front Control Panel Setup Button............................ 22

USING THE COMPAQ A1500 SETTINGS UTILITY 23

Accessing the Settings Utility.................................. 23

Main Settings Window ............................................ 23

Print Settings ........................................................... 24

Fax Settings ............................................................. 24

Advanced Fax Settings ............................................ 25

Speed Send Settings ................................................ 26

Copy Settings........................................................... 27

Scan Settings ........................................................... 28

Control Form Settings .............................................29

CONTROL FORM .................................................... 31

Using the Control Form to Copy ............................. 32

Using the Control Form to Scan .............................. 32

Using the Control Form to Fax................................ 32

PRINTING ................................................................ 33

Printing a Document ................................................33

Changing the Printer Properties ...............................33

Accessing the Control Program ...............................34

FAXING.................................................................... 37

Preparing Documents for Faxing .............................37

Loading the Documents ........................................... 37

Sending a Fax Using the Control Panel ...................37

Advanced Faxing Features.......................................38

Speed Sending..........................................................39

On Hook Dialing (OHD)..........................................39

Confirming Transmission ........................................40

Redial.......................................................................40

Automatic Redial .....................................................40

Receiving a Fax........................................................40

Fax Forwarding........................................................41

Using the Compaq Control Form to Fax..................42

COPYING................................................................. 43

Preparing Documents for Copying...........................43

Using the Copy/Scan Sleeve ....................................43

Loading the Documents ........................................... 43

Copying....................................................................43

Copying using the Control Form..............................43

Advanced Copy Features .........................................44

SCANNING .............................................................. 45

Preparing Documents for Scanning .........................45

Using the Copy/Scan Sleeve ....................................45

Loading the Documents ........................................... 45

Scanning...................................................................45

Scan to Email ...........................................................45

Scan to Applications ................................................46

Scanning with the Computer....................................46

Scanning with the Compaq Control Form................46

Advanced Scanning .................................................47

MAINTAINING YOUR A1500................................... 49

ALTERNATE SETUPS ............................................ 51

Using the A1500 Extension Feature ........................51

Sharing a Telephone Line with Other Devices ........51

DRPD.......................................................................52

Connecting and Configuring Equipment..................52

BASIC TROUBLESHOOTING................................. 55

Clearing Document and Paper Jams ........................55

Error Messages.........................................................56

Correcting Problems ................................................61

REGULATORY AND SAFETY NOTICES................ 66

INDEX

Using This Guide

Text Conventions in This Guide

The examples below identify and explain specially formatted text that is used throughout this guide.

• The names of your keyboard keys, A1500 control panel buttons, and certain software instructions appear in a bold type. For example,

Home, End, Tab, Start, Setup, or Cancel.

• Some keys must be pressed at the same time to perform a task. We show this with the key names and the plus (+) symbol; for example, Ctrl+Home.

• When we discuss hard drives and diskette drives, we use capital letters to identify the drives; for example, drive A.

• Software is stored in directories on the hard drive. These directories are called folders. We also show them in capital letters, for example, MY FOLDER.

• Sometimes, you will need to type information and press the Enter key. You will be told to “enter” this information.

• Sometimes, you will need to type information without pressing the Enter key. You will be asked to "type" this information.

• Sometimes you will enter a command into a text box. This is similar to older operating systems. We show these commands in lower case and bold type; for example, install or a:\install.

Special Messages

The following words and symbols have special meaning in this guide:

Text set off in this manner presents specific instructions, commentary, sidelights, or interesting points of information.

CAUTION: Text set off in this matter indicates that failure to follow directions could result in equipment damage or loss of information.

Basic Troubleshooting

The Basic Troubleshooting chapter of this guide shows how to fix many common All-In-One related issues.

Index

Look for specific topics in the index at the end of this guide. Look for a topic by name, such as “printer” or, try looking for the action word, such as "printing a file."

Service and Support

If you need further technical support, you can contact Compaq using our Internet site, or by telephoning one of our technical support centers. Our web site is located at

www.compaq.com

Compaq's Technical Support telephone numbers, by region, are located in the Limited Warranty Statement.

Be sure you know the serial number for your A1500 before you call technical support. The serial number is located on the rear of the machine. Write this number below for future use.

Model and Serial Numbers

Model Number:

Serial Number:

Purchase Date:

Store Name:

A1500

Getting Additional Help

Application Help

Many software programs or applications have Help files. To access Help for a specific application, you need to be using that program. Click Help on the menu bar, or press the F1 key.

Locating Help

Compaq provides you with several resources to help you learn about your Compaq A1500. A few of these resources are:

Getting Started

Step 1: Unpack the Box

When unpacking the box containing your Compaq A1500 All-In-One, make sure that all of the items listed below are included. If there are any missing or damaged parts, return the All-In-One in its original packaging to the place of purchase.

Box Contents

1 One Compaq A1500 All-In-One—use the All-In-One for all of your

printing, faxing, copying, and scanning needs.

2 One document exit tray—supports the original document when faxing,

copying, or scanning is complete.

3 One AC power (electrical) cord—plugs into the rear of the All-In-One

to supply electrical power.

4 The telephone cord—plugs into the A1500 telephone line jack. 5 Two ink cartridges—1 color cartridge and 1 black cartridge. 6 CD-ROM—contains the software drivers and application software

required to operate the A1500.

Not Shown:

• One copy/scan sleeve—for faxing, copying, and scanning. Protects photographs to be scanned. Also allows you to scan irregular size paper.

• Documentation—provides the information required to set up, operate, and maintain the A1500. Your documentation also provides important safety information, your Limited Warranty Statement, and troubleshooting tips.

Purchase Separately

Printer cable—The Compaq A1500 uses a standard USB cable (A Plug/B Plug). This cable is not included with your All-In-One and must be purchased separately.

Photo cartridge —The color cartridge that comes with your A1500 will provide excellent near photo-quality color printing. However, an optional photo cartridge is also available for even higher quality results. You may purchase this cartridge separately.

Step 2: Choose a Location for the A1500

To help guarantee trouble-free operation of your A1500, place it on a flat, stable surface. Leave enough space behind and in front of the A1500 to allow for easy paper loading, document removal, and for opening the control panel.

CAUTION: Do not place the A1500 in direct sunlight, near heat sources or air conditioners or in dusty or dirty environments.

Step 3: Prepare the A1500 for Use

When you take the A1500 out of the box, note that it was packaged to protect it during shipping. Before you use the A1500, make certain that you remove all of the following items:

• Tape

• Packing materials

CAUTION: For instructions on removing the packing material, see the Compaq A1500 All-In-One setup poster.

Step 4: Set Up the Document Trays

Extend the Document Trays

The A1500 ships with the document input/exit tray already installed.

To support documents before and after printing, faxing, copying or scanning, remove the packing tape and extend all of the trays by pulling up and unfolding the extensions.

The A1500 appears as illustrated:

The A1500 uses several trays to support your paper documents.

Document Exit Tray

To install the document exit tray:

1. Align the latches on the tray with the slots on

the front of the All-In-One.

2. Slide the tray latches into the appropriate slots

until the latches lock into place.

Installing the document exit tray

Extending the paper trays

Step 5: Connect the AC Power Cord

This section shows you how to connect the A1500 to the electrical outlet using the AC power cord.

1. Connect one end of the AC power cord into the

back of the A1500.

2. Connect the other end into a standard AC power

outlet (120V, 60Hz).

Connecting the AC Power Cord

CAUTION: Make certain that you plug the cord into a grounded (three-prong) wall outlet. Using an outlet that is not grounded may

After you have plugged in the A1500, the date and time may be blinking on the display. Your PC sets and maintains the date and time for you. However, if you are using the A1500 as a standalone machine, see “Setting Date and Time” in the Common Procedures chapter.

Compaq recommends that you leave the A1500 on at all times. The A1500 goes into an energy saving mode when not in use. However, if you want to turn off the A1500, unplug the power cord.

damage the A1500.

Step 6: Install the Ink Cartridges

1. Lift the control panel by grabbing the panel along the top edge.

2. Pull the control panel forward.

Lifting the control panel

3. Lift the ink cartridge access door. For better access, stow the document input tray away. The cartridge carriage will move to the center.

Lifting the ink cartridge access door

4. Remove the new ink cartridge from its packaging. Hold the ink cartridge by the black areas or colored top only.

5. Remove the tape covering the print head by carefully pulling on the yellow tab. Be sure to remove all of the tape.

CAUTION: Do not touch the gold contact area of the print cartridge.

6. Insert the bottom of the black ink cartridge into the right carriage slot. Press back until the cartridge snaps firmly into place.

Installing the printer cartridge

7. Insert the bottom of the color ink cartridge into the left carriage slot. Press back until the cartridge locks firmly into place.

If the ink cartridges move loosely in the carriage, they are not locked into place. They are also color coded to help with their installation..

8. Close the ink cartridge access door and the control panel. Press firmly at the top center of the control panel until it snaps closed. The following message displays on the LCD panel:

9. Press Start.

Step 7: Connect the Telephone Line Cord

This section shows you how to connect the telephone line cord to the A1500. You may also choose to add an extension telephone, answering machine or computer modem. If you have a single telephone line, this allows you to use your telephone when you are not faxing.

For more information on connecting an extension telephone or other optional equipment to the A1500, see the “Alternate Setup” section.

To connect the telephone line cord:

1. Plug one end of the telephone line cord into the

socket marked LINE on the left side of the A1500.

2. Plug the telephone line cord into a standard

telephone wall jack.

Connecting the Telephone Line Cord

Step 8: Check Phone Line

If you have connected the telephone line, press Start. You should hear a dial tone. If you hear a dial tone, you are properly connected. Press Stop to hang up.

If you do not hear a dial tone, verify that the telephone line cord is connected securely into the wall and into the socket of the A1500 marked LINE.

An Cartridge Alignment page will print. Once it has finished printing, you will be prompted to enter values to properly align your cartridges. This is necessary for optimal print quality. See “Aligning Print Cartridges” in the Common Procedures chapter of this guide for instructions on entering the alignment values.

Step 9: Load Paper

You can load up to 100 sheets of plain paper into the paper input tray.

To load paper into the A1500:

1. Insert the paper into the paper input tray. Make certain the side you want to print on is facing you. Orient the head of the paper so that the head is facing down.

2. Align the paper with the paper guide. Squeeze the left paper guide and move it to the right to match the width of the paper.

before printing on that paper. See the “Loading Different Sized Paper” section of the Common Procedures chapter for instructions. The software must be installed before the paper size may be set in the printer software.

Step 10: Connect the USB Printer Cable

IMPORTANT: The printer cable is not included with your unit. You must purchase a USB cable separately.

To connect the USB printer cable:

1. Connect one end of the USB printer cable to the printer port on the rear of the A1500.

2. Connect the other end of the USB printer cable to the USB printer port on the front or rear of your computer.

Inserting paper into the A1500

The A1500 emits warning beeps or tones when the paper tray is empty due to one of the following reasons:

• The paper does not load when starting to print a job.

• The printer runs out of paper while printing.

The LCD panel will then display the following message:

To start or continue the print job, install more paper into the paper input tray then press the Form Feed button.

Connecting the USB Printer Cable

IMPORTANT

connect the USB cable, Windows will detect the Compaq A1500 and will ask you for the driver disk. Select the Cancel button on the dialog that appears.

You are now ready to start the software installation. Proceed to the Compaq A1500 Software Installation chapter that follows.

: If your computer is on when you

IMPORTANT

8 ½” by 11”-sized paper into the paper input tray, you must change the default paper size. Change the default paper size in the printer software and on the A1500

: If you load any paper other than

Compaq A1500 Software Installation

Although your Compaq A1500 can be used as a stand alone copier and fax machine, you will get the greatest benefit from your A1500 by connecting it to your computer and installing the included software.

Installing the software will allow you to:

• Print from your computer

• Scan images to your computer

• Send images and faxes through email

• Adjust the Compaq A1500 settings

• Use the innovative Compaq Control Form

• Upload image albums to the internet

• Scan documents for word processing

• And more!

Description of Programs and Drivers

The software is located on the A1500 Drivers CD. The A1500 Drivers CD includes the following software:

Printer Driver

The printer driver tells the computer what kind of a printer you are using and controls the various settings, such as print quality and paper type. You define these settings within the printer driver, which then communicates the settings to both the computer and the printer.

Scanner Driver

The scanner driver allows you to scan images from any graphics or OCR (Optical Character Recognition) applications program that supports the TWAIN standard; for example, Kodak Imaging, Microsoft Paint, etc.

Media Browser

Use Media Browser to manage your images. Create image albums, enhance your images, and post your albums to the internet.

ReadIRIS (OCR)

With ReadIRIS, you can scan documents and convert them to text. Load the text files into your favorite word processor for editing.

System Requirements

Before you start, make sure you have the minimum computer setup:

• 486 processor (recommend Pentium 100 or better for optimum performance).

• Microsoft Windows 98 Second Edition, Windows Millennium, or Windows 2000.

• 32 MB RAM (64 MB RAM or more for optimum performance, and 128 MB or more for scanning large images).

• 40 MB available hard drive space (100 MB for a full installation).

• Additional minimum of 100 MB free hard drive space recommended for full-color scanning.

• CD-ROM drive required for software installation.

IMPORTANT

excludes the use of the A1500 outside of the country of purchase. See your Limited Warranty Statement for more details.

: The Compaq Limited Warranty

Compaq A1500 Utilities

The Compaq A1500 software allows you to control how you want to use your Compaq A1500 to print, fax, copy, and scan.

With the utility software, you can change your Compaq A1500 settings, set your scanning applications, enter your Speed Send lists, and send faxes to email recipients.

You can also use the Compaq Control Form to automate common scanning, copying, and faxing tasks.

Installing the Software

Before you start, make sure your computer meets or exceeds the system requirements for the drivers and application programs you want to install. See “System Requirements” listed above.

To install the Compaq A1500 software

1. Turn on your computer and let it complete its

start up into Windows.

2. Plug in the A1500 power cable, then connect

the USB cable to the PC.

3. Windows then detects new hardware.

5. When the A1500 setup screen appears, follow

the on-screen instructions to complete the software installation.

IMPORTANT: For proper software installation, you MUST cancel the Add New Hardware wizard!

Windows detects that you have installed the Compaq A1500 and asks you for the Driver disk. Select the Cancel button on the above dialog. If you are starting Windows for the first time, Windows asks you to select a printer. Again, select Cancel.

4. Put the CD in the CD-ROM drive. The

installation will start after a short period of time.

If the CD does not run automatically, you will need to start it yourself:

 Click Start

 Type x:\setup.exe

Run.



(where x is the drive letter for your CD-ROM drive)

 Click OK.

Compaq A1500 Controls and Features

Control Locations and Functions

Take a moment to become familiar with the main components of your A1500.

Front view of the A1500

Controls

1 Control Panel Accesses the functions of the A1500. 2 Document Input

Guides

3 Document Input

Tray

4 Paper Input Tray

Extension

5 Paper Exit Tray Holds printed pages. 6 Document Exit

Tray

Aligns original document for faxing, copying, or scanning.

Supports documents for faxing, copying, or scanning.

Supports paper.

Holds original documents that have been fed through the A1500 scanner.

Control Panel

The control panel is located on the front of the A1500.

Control Panel Features

1 Setup Provides menus to access the system setup,

cartridge maintenance, and print report features.

2 Menu Displays features for each operation. 3 Options Changes the settings for that feature when

pressed after the menu button.

4 Stop/Clear Halts an action or clears an incorrect value. When

multiple jobs are running, use the Option button to select a job. Press Stop to stop it or Start to let the job continue.

5 Start/Dial Begin a selected action, such as faxing.

Press this button first for On Hook Dialing (OHD).

6 Form Feed Use to continue printing after reloading the paper

tray when it runs out of paper during a print job. Also removes paper if paper does not exit completely after printing.

7 Pause/

Redial

8 #/

Speed Send

Adds a three-second pause when dialing or dials the last number called.

Enters the “#” symbol when dialing. If pressed when system is in the idle state, this button provides access to the Speed Send menu (Send to Fax or Email.)

9 Keypad Dials a number or selects a value for printing

copies.

10 Compaq

Control Form

Prints out the Compaq Control Form or starts a task using this form.

11 Scan Creates electronic files on your host computer

from hardcopy documents.

12 Copy Copies a document. 13 Fax Use to fax a document.

Rear View

Rear View Features

1 AC power cord connector. 2 USB port (top right). 3 Extension (EXT) Line to telephone or answering machine. 4 Telephone (LINE) to wall jack.

Common Procedures

This section describes several common procedures that you will need to operate your Compaq A1500. These procedures include:

• Using the A1500 Monitor Program

• Using the A1500 Settings Utility to set up Print, Fax,

Copy and Scan operations including Speed Send and Control Form

• Changing Default Settings

• Setting the date and time

• Printing reports

• Changing, aligning, and cleaning print cartridges

• Installing and using the photo cartridge

• Loading different sized paper

• Printing on envelopes

• Calibrating the scanner

• Using the SETUP button on the control panel

Using the A1500 Monitor Program

The A1500 can only get assistance from the PC to run PC assisted tasks when the A1500 Monitor Program is running.

The following A1500 tasks require PC assistance:

• Speed Send operations that include email addresses and destinations

• All scan operations

• Control Form jobs

For more details on using these procedures, go to the appropriate chapter in this guide; for example, Faxing, Copying or Scanning.

It is not necessary to have the A1500 Monitor Program running for any Print, Copy, or Scan operations initiated from your PC.

Once the printer is powered and connected to the PC by the USB cable and the software is installed, the A1500 monitor program will start running when the system is powered up. When the A1500 Monitor Program is running, the following icon will appear in the system tray.

If a PC assisted task is in progress, the icon is animated.

While your cursor is over the icon, click the left mouse button to bring up the A1500 Settings utility. For more details on using the utility, see “Compaq A1500 Settings Utility” later in this chapter.

Right click on the icon to display the Monitor menu. From the menu, you can access the Settings Utility, the Printer Control Program, or the Printer Properties. You can also choose to shut down the A1500 Monitor Program. This is useful if you want to disable the A1500 from using the host PC.

If the A1500 is not connected or there is a communication problem, a red ‘X’ will appear on the above icon.

Changing Default Settings

The computer-based Compaq A1500 Settings Utility provides a simple user interface to change and set up the following features of the A1500:

• Print

• Fax

• Copy

• Scan

• Speed Send

• Compaq Control Form

To access the A1500 Settings Utility, use either of the following methods:

• Click StartProgramsCompaq A1500 All-InOneCompaq A1500 Settings Utility.

-or-

• Left click on the A1500 Monitor Program icon located in the system tray.

For more details on the default settings, see the “Compaq A1500 Settings Utility” section later in this chapter.

Stand Alone Operation

When the A1500 is not connected to a computer, or the computer is not on, the A1500 can perform the following tasks:

• Send and receive faxes.

• Make black and white or color copies

• Support the following setup functions:

 Change, clean and align the cartridges

 Print reports

 Change the receive mode

 Select paper size and fax receive print quality

For more details on using these procedures, go to the appropriate chapter in this guide; for example, Faxing, Copying, Scanning and “Control Panel Setup Button.”

If you attempt a task that requires the PC while the PC is not available, the A1500 will display a “PC not available” message.

Setting the Date and Time

A blinking date and time in the LCD panel will indicate that there has been a power failure. If power is lost for more than an hour, the correct time will be lost.

When the PC is connected it can automatically detect this condition and reset the date and time for you.

The date and time can be set from the computer using the Compaq A1500 Settings Utility or from the A1500 control panel.

Setting the Date and Time using the Settings Utility

To change the date and time from the computer:

1. Run the Compaq A1500 Settings Utility by clicking on the A1500 Monitor icon.

2. Select the Fax button.

3. Select the Advanced button.

4. Select the check box to “Get date and time from the computer.” Alternately, if this box is not checked, you can enter the date and time.

5. Close the Settings Utility to update the time on the A1500 display.

Setting the Date and Time using the A1500

You can set the date and time from the A1500 control panel when the A1500 is used in standalone mode, using the following steps:

1. Press the Setup button. Date and time is the first menu item in the Setup menu.

2. Enter two digits for the month. For example, enter 01 for January. Note that as you enter valid information, the top line displays the updated date and time.

3. Enter two digits for the day. For example, enter 07 for the 7

4. Enter two digits for the year. For example, enter 00 for 2000, or 01 for 2001.

5. Enter two digits for the hour. For example, enter 02 for 2 PM.

6. Enter two digits for the minute. For example, enter

45.

7. Enter 1 for AM or 2 for PM.

You can also use the Options button on the A1500 to step through or skip over the current settings. If you only want to change the hour, press the Options button until the hour is displayed and then enter the new hour. Pressing Stop at any time uses the last valid date and time entered.

Printing Reports

Transmission Report Default Settings

When you send a fax from the A1500, you can choose to:

• Print a report if there is an error sending the fax (this is the default setting)

• Always print a confirmation report

• Never print a confirmation report

To make your selection, use the Message Confirm pulldown box in the Fax section of the Compaq A1500 Settings Utility.

Fax Confirmation Report

From the control panel you can print out a confirmation report for the last fax sent.

1. Press Setup

2. Press the Menu button once. The LCD panel

displays the following message:

3. Press Start to print the report.

Transmission and Reception Logs

Logs for faxes received or sent by the A1500 are stored in the A1500 and can be printed out on request or automatically every 40 transactions. Note that only the last 40 transactions are kept. To print a report, use the following procedure:

1. Press Setup.

2. Press the Menu button until Print Report displays

in the top line of the LCD panel.

3. Press the Options button to select the log you want

to print.

Speed Send List

The Speed Send List contains all of the current Speed Send names with their fax numbers and/or email addresses.

To print the Speed Send List report, use the following procedure:

1. Press Setup

2. Press the Menu button until Print Report is

displayed in the top of the display

3. Press the Options button to select Speed Send List

4. Press Start to print the report

To access or edit the Speed Send List, use the A1500 Settings Utility. For more information, see the “Speed Send” and “Control Form Setup” sections in this chapter.

Self Test

The Self Test Report prints a nozzle test pattern along with some service information that may be required during a service call.

To print the Self Test report, use the following procedure:

1. Press Setup

2. Press the Menu button until Print Report is

displayed in the top of the display

3. Press the Options button to select Self Test

4. Press Start to print the report

4. Press the Start button to print the report.

Fax logs will be printed automatically if the “Automatically print fax logs” box is checked in the Advanced Fax Settings section of the A1500 Settings Utility.

Changing Print Cartridges

CAUTION: When changing cartridges, avoid touching the motor located in the front right corner load area, as it can be hot.

The system can keep track of the ink level in each of the three cartridge types: black, color, and photo. When you tell the system that a new cartridge has been installed, the ink level for that cartridge type is set back to full.

If you tell the system that you are installing an old cartridge, the ink level for that cartridge type is not reset. This allows exchanging the black and photo cartridge as required while maintaining the ink level for both. You can also use the old selection when you take a cartridge out for cleaning. For more information, see the “Cleaning Print Cartridges” section in this chapter.

Changing Print Cartridges using your Computer

1. Access the Compaq A1500 Printer Control

Program by right-clicking the A1500 Monitor icon in your system tray, or by clicking

StartProgramCompaq A1500 All-InOneCompaq A1500 Control Program.

2. Select the Cartridges tab.

3. Click the Install/Change Cartridges button.

4. Lift the control panel by pulling toward you on the

edge nearest the LCD display.

5. Lift the cartridge access door.

6. Replace/install the selected cartridge.

7. Close the cartridge access door.

8. Close the control panel. Press firmly on the top

center of the control panel until it snaps into place.

9. Click the button that indicates which cartridge is

being installed. If it is a new cartridge, be sure to verify that the correct type is selected: standard or high yield.

10. Installing new cartridges requires an alignment

check and an alignment pattern will automatically print. Go to step 4 of “Aligning Print Cartridges from the Computer” in this chapter.

11. When re-installing old cartridges, the alignment

procedure is optional.

Changing Print Cartridges using the A1500

1. Lift the front control panel by pulling toward you

on the edge nearest the LCD display.

2. Lift the cartridge access door. Replace/install the

selected cartridge. Install the color cartridge in the left position, and the black or photo cartridge in the right position.

3. Close the cartridge access door and the control panel. Press firmly on the top center of the control panel until it snaps into place. The LCD panel displays the following message:

4. Press Start if you did not change any cartridges. If you changed a cartridge, press the Options button until the correct answer displays on the LCD panel. Press Start.

5. If you select New Left or New Both cartridges in Step 4, press the Options button until the correct answer displays on the LCD panel. Press Start.

6. If you select New Right or New Both cartridges in Step 4, press the Options button until the correct answer displays on the LCD panel. Press Start.

7. If you select Old Right cartridges in Step 4, press

the Options button until the correct answer displays on the LCD panel. Press Start.

under it. Your pattern may have more letters than those shown below.

8. If any new cartridges were installed, then an alignment is required. An alignment pattern automatically prints. Go to step 6 of “Aligning Print Cartridges” in the next section below.

Aligning Print Cartridges

Cartridge alignment can be done from the computer by using the Compaq A1500 Printer Control Program, or from the A1500 front control panel.

The print cartridges should be aligned after installing a new print cartridge or if the black portions of graphics do not align with the color portions. The alignment pattern automatically prints after installing a new cartridge.

Aligning Print Cartridges using the Computer

To print the alignment pattern:

1. Access the Compaq A1500 Printer Control Program by right clicking on the A1500 Monitor icon, or by clicking StartProgramsCompaq A1500 All-In-OneCompaq A1500 Control Program.

2. Click the Cartridges tab on the A1500 Printer Control Program.

3. Click the Align Cartridges button. The alignment test page will print and the “Ink Cartridge Alignment” dialog box will appear on your screen.

4. Enter the alignment information.

5. Depending on the cartridge combination you have installed on your printer, the A1500 prints a test page with two or more alignment patterns similar to those shown below. Each pattern has a number

6. Locate the number under the alignment pattern that comes closest to forming a perfectly straight line from each group on the test page. For example, in sample group

A above, pattern 5 comes closest to

forming a straight line.

7. Enter the number you chose as the appropriate alignment setting for each group in the dialog box. Use the Up and Down arrow keys.

8. Click OK after you have entered a number for each of the groups.

Aligning Print Cartridges using the A1500

To print the alignment pattern:

1. Press Setup.

2. Press the Menu button until the following message appears on the LCD panel:

3. Press Start. The Cartridge Alignment page prints.

4. Enter the Cartridge Alignment information. Depending on the cartridge combination you have installed in your printer, a test page with one or more alignment patterns similar to the ones shown

below is printed. Each pattern has a number under it.

5. Locate the number under the alignment pattern that comes closest to forming a perfectly straight line from each group on the test page. For example, in sample group

A, pattern 5 comes closest to

forming a straight line.

6. Enter the 2-digit number on the keypad using a leading 0 for the “A” alignment pattern, if necessary. In this example, press the 0 and 5 buttons. The LCD panel displays the following message:

7. Re-enter the alignment value if an out of range two-digit number was entered.

If the displayed value is correct, press the Options button to proceed to the next pattern. Use the Clear button if you make a mistake and need to back up.

Cleaning Print Cartridges

There are approximately 200 nozzles on each of the cartridges. Depending on the cartridge type, the nozzles are all one color (black) or split into 3 groups of different colors (color or photo).

Cleaning the ink jet nozzles on the print cartridges improves the print quality.

There are several situations that can result in some of the nozzles not working properly.

• If the cartridge is new, it may take a couple of cleaning cycles to get all of the nozzles working.

• If the printer has not been used for an extended period of time, the cartridges may not function properly.

• A build up of ink on the bottom of the cartridge may affect the cartridge performance.

• If the cartridge is running out of ink, the cartridge will not function properly. In this case, cleaning the cartridge will not help the nozzles to fire. You must replace the ink cartridge.

There are two methods to clean the ink cartridges:

• Clean and nozzle test, which can be done from the A1500 control panel or the computer.

• Wiping the print cartridge nozzles.

Cleaning the Cartridges using the Computer

2. Click the Cartridge tab, then click on the Clean

Print Nozzles button. The cleaning pattern prints.

Cleaning the Cartridges using the A1500

1. Press Setup.

2. Press the Menu button until the following message appears on the LCD panel:

3. Press Start.

8. Repeat steps 6 through 8 for the remaining printed out patterns. Note that the number of patterns printed depends on the cartridge types installed.

Checking the Cartridge Cleaning Printout

1. Examine the test pattern.

The example below shows a test pattern of all nozzles functioning correctly. The first pattern printed in each group is from the black (or photo) cartridge. The second one is from the color cartridge.

2. Compare the diagonal line above the printed bars to the diagonal line below the printed bars.

Look for a break in the diagonal lines. A broken line indicates clogged nozzles.

If the bottom line still has breaks, but fewer than the top line, run the test two more times. If the print quality is satisfactory after running the test three times, the print nozzles are clean. You do not need to complete the remaining steps.

If the print quality of both lines is not satisfactory after running the test three times, perform the following steps:

a. Remove and reinstall the print cartridge. For

more information, see the “Changing Print Cartridges” section in this chapter.

b. Repeat the nozzle test.

c. Wipe the print cartridge nozzles if the lines are

still broken.

Wiping the Print Nozzles

Wipe the print nozzles only if you have already cleaned the print nozzles but the print quality is still not satisfactory.

Wiping the print nozzles removes dried ink from the nozzles. To wipe the print nozzles:

1. Remove the print cartridge from the printer.

2. Use a dry tissue to gently clean the entire copper colored area including the nozzles and contacts.

Cleaning the print cartridges

When cleaning the color print cartridge, wipe the nozzles in one direction so the colors do not mix.

To dissolve dried ink, hold a damp cloth against the nozzles for about three seconds. Gently blot and wipe dry.

1. Allow the copper-colored area to dry.

2. Reinstall the print cartridge and repeat the nozzle test.

Be sure that you select Old when re-installing the cartridge. This will ensure the current ink count remains accurate.

3. Remove the cartridge if the nozzle test line is still broken. Wipe the print cartridge carrier contacts with a tissue or soft cloth.

Installing and Using the Photo Cartridge

The optional photo cartridge gives excellent, near photo quality printing when used in conjunction with specialty coated or photo papers.

When you wish to use a photo cartridge, replace the black cartridge (right carriage position) with the photo cartridge. Store the black cartridge in the case provided with the photo cartridge.

To change the photo or black cartridge, use the install cartridge procedure described in the “Changing Print Cartridges” section of this chapter. To ensure correct ink level records are maintained, always select old when installing a used black or used photo cartridge. Use new only when installing a new cartridge.

The ink level for one used ink cartridge of each type (color, black, and photo) is tracked. The use of a second old cartridge of the same type disrupts ink tracking and will result in incorrect ink level reporting and possibly lost faxes.

When you have finished using the photo cartridge, immediately swap it with the black cartridge.

The reasons for replacing the photo cartridge with the black ink cartridge are:

• Photo cartridges should be used for printing pictures. Using it for normal faxing and black printing operations will prematurely deplete the black ink in the photo cartridge.

• Printing black with the photo cartridge installed will be much slower than using the black cartridge.

• Normal incoming faxes cannot be printed when the Photo cartridge is installed. They will be saved to memory so you may print them later.

Always store the unused black or photo cartridge in the storage container provided with the photo cartridge.

Loading Different Sized Paper

The A1500 supports A4, Letter, and Legal sized paper in the paper input tray.

To load paper into the A1500:

1. Extend the paper support on the paper input tray.

2. Insert the paper into the paper input tray. Orient the paper so that the head of the paper is facing down, and the side you want to print on is facing you.

3. Align the paper with the paper guides. Squeeze the paper guide and move it to the right to match the width of the paper.

For standalone copy and fax operations make sure that you select the correct paper size.

Setting Paper Size using the Settings Utility

1. Access the Compaq A1500 Settings Utility by clicking on the A1500 Monitor icon, or click

StartProgramsCompaq A1500 All-InOneCompaq A1500 Settings Utility.

2. Select the Fax button.

3. Select the size of the paper from the Paper Size drop down box.

4. Close the Settings Utility.

Setting Paper Size using the Front Panel

1. Press Setup.

2. Press the Menu button until the following message appears on the LCD panel:

3. Press the Options button until the desired paper size appears on the LCD panel.

4. Press Stop to return to the ready state. The last

paper size displayed is the size that will be used.

Setting the Paper Size for Computer Printing

1. Open the PRINTERS folder by clicking on

StartSettingsPrinters.

2. Click with the right mouse button on the Compaq

A1500 icon, then select Properties.

3. Select the Paper tab.

4. Select the size and type of paper installed.

5. Click OK.

Printing on Envelopes

Preparing Envelopes for Printing

The following envelopes are not recommended because they may cause jams or smears, or may damage the A1500.

• Envelopes with windows, holes, perforations, cutouts, and double flaps

• Envelopes made with special coated paper or deeply embossed paper

• Envelopes containing letters

Loading an Envelope

Before you can print on an envelope, you must select the envelope as your paper size. Refer to the printing documentation of your word processing software for instructions on how to do this.

1. Remove the paper from paper input tray.

2. Load envelopes to the right (viewed from front).

The side you will be printing on should be facing you.

3. Squeeze and slide the paper guide so that it

touches the envelopes.

4. Set up the application to print on the size of the

envelope loaded. You can set up the print size from the Properties button of the Print dialog box.

5. Print the envelope(s).

Calibrating the Scanner

The scanner may need calibrating if you see vertical streaks in your scanned or copied images. This procedure is also recommended after cleaning the document scanner. See the Maintaining Your A1500 chapter in this guide.

To re-initialize the scanner calibration, complete the following steps:

1. Place a clean, white sheet of paper in the document input tray.

2. Press Setup on the A1500 front control panel.

3. Press the Menu button twice. MAINTENANCE will appear in the top line.

Inserting an envelope

When printing is complete:

1. Replace the printer paper in the paper input tray.

2. Squeeze and slide the paper guide so that it touches the paper.

4. Press the Options button twice. SCANNER INIT will

appear in the bottom line of the display.

5. Press Start.

6. The calibration process will take about one minute.

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