Compaq 9500 User Manual

Reference Guide

CompaqColor Monitors Series 5500, 7500, 7550, 9500

Document Part Number: 266189-001

January 2002

© 2002 Compaq Computer Corporation. Compaq and the Compaq logo are trademarks of Compaq Information Technologies Group, L.P. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in

this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

Compaq service tool software, including associated documentation, is the property of and contains confidential technology of Compaq Computer Corporation. Service customer is hereby licensed to use the software only for activities directly relating to the delivery of, and only during the term of, the applicable services delivered by Compaq or its authorized service provider. Customer may not modify or reverse engineer, remove, or transfer the software or make the software or any resultant diagnosis or system management data available to other parties without Compaq’s or its authorized service provider’s consent. Upon termination of the services, customer will, at Compaq’s or its service provider’s option, destroy or return the software and associated documentation in its possession.

WARNING: Text set off in this manner indicates that failure to follow directions could

result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to followdirectionscouldresult

in damage to equipment or loss of information.

T e xt set of f in this manner indicates important information the user should mak e

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note of.

Reference Guide First Edition (January 2002) Document Part Number: 266189-001

Introduction

Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Safety and Maintenance Guidelines

Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Important Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Removing the Monitor Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Installation

Monitor Base Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Monitor Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Speaker Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

Attaching the Speakers to the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4

Speaker Security Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5

Operation

Information Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Front Panel Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

On-Screen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

On-Screen Display Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Monitor Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

No Signal Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Out of Frequency Range Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Using the Energy Saver Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Troubleshooting

Solving Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–1

Using the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3

Preparing to Call Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3

Technical Specifications

Compaq 5500/15” Series Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1

Compaq 7500/17” Series Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3

Compaq 7550/17” Flat CRT Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–4

Compaq 9500/19” Series Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–6

Reference Guide i

Contents

Agency Regulatory Notices

Federal Communications Commission Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1

Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1

Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1

Declaration of Conformity for Products

Marked with FCC Logo, United States Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1

Canadian Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2

Avis Canadien . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2

European Union Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2

EPA Energy Star Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2

Power Cord Set Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2

TCO‘99 Requirements

Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–2

Flame Retardants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–2

Cadmium . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–2

Mercury . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–3

CFCs (Freons) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–3

Lead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–3

ii Reference Guide

Your microprocessor-based, digitally controlled color monitor is a high-performance and easy-to-use product. It employs the latest on-screen menu technology.

Kit Contents

Your monitor kit should contain:

■ CRT monitor

■ Monitor Base (pre-attached on selected models)

■ AC power cord (selected models)

■ Speakers (selected models)

■ Speaker power adapter (selected models)

■ Documentation kit

Introduction

Reference Guide 1–1

Safety and Maintenance Guidelines

Safety Guidelines

Power Requirements

Refer to the “Power Cord Set Requirements” section in “Agency Regulatory Notice,” for information on the correct power cord set for this device.

Important Safety Information

WARNING: To reduce the risk of electric shock or damage to your equipment, do not disable the power cord grounding feature. Thisequipment is designed to be connected to a grounded (earthed) power outlet that is easily accessible tothe operator. The grounding plug is animportant safety feature.

WARNING: For your safety, be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment as possible. When you need to disconnect the power to the equipment, unplug thepower cord from the power outlet by grasping the plug firmly. Never pull on the cord.

CAUTION: For the protection of your monitor, as well as your computer, connect all power cords for your computer and its peripheral devices (suchas a monitor, printer, scanner) to someform of surge protection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips provide surge protection; the power stripsmust be specifically labeledas having this ability.Use a power strip whose manufacturer offers a Damage Replacement Policy so you can replace your equipment if surge protection fails.

Maintenance Guidelines

To enhance the performance and extend the life of your monitor, follow these guidelines:

■ Do not open your monitor cabinet or attempt to service this product yourself. If your

monitor is not operating properly, or has been dropped or damaged, first unplug your monitor from the power outlet, then contact your Compaq authorized dealer, reseller, or service provider.

■ Adjust only those controls that are discussed in the operating instructions.

■ Place your monitor at least 3 inches (76 mm) away from walls or other enclosures.

■ Use only a power source and connection appropriate for this monitor , as indicated on the

label/back plate of the monitor.

Reference Guide 2–1

Safety and Maintenance Guidelines

■ Be sure the total ampere rating of the products connected to the outlet does not exceed

the current rating of the electrical outlet, and the total ampere rating of the products connected to the cord does not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device.

■ Install your monitor near an outlet that you can easily reach. Disconnect the monitor by

grasping the plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.

■ Turn your monitor off when not in use. You can substantially increase the life of your

monitor by using a screen saver program and turning off the monitor when not in use.

■ Unplug your monitor from the wall outlet before cleaning. Do not use liquid cleaners or

aerosol cleaners. Use a damp cloth for cleaning. If the screen requires additional cleaning, use an antistatic CRT screen cleaner.

CAUTION: Do not usebenzene, thinner, ammonia, or anyother volatile substances to clean your monitor or the screen. These chemicals may damage the cabinet finish as well as the screen.

■ Slots and openings in the cabinet are provided for ventilation. These openings must not

be blocked or covered. Never push objects of any kind into cabinet slots or other openings.

■ Do not place plants on top of your monitor. Water or dirt from the plant may get into the

vents.

■ Do not drop your monitor or place it on an unstable surface.

■ Do not allow anything to rest on the power cord. Do not walk on the cord.

■ Keep your monitor in a well-ventilated area, aw ay from excessi ve light, heat or moisture.

Keep your monitor away from high-capacity transformers, electric motors, and other devices with strong magnetic fields.

■ In a two-monitor system, place your monitors as far apart from one another as possible to

lessen interference between them.

■ Do not place the monitor face down. Damage could result to the front panel controls or

the monitor screen.

2–2 Reference Guide

Removing the Monitor Base

In the event that you need to disassemble the base from the monitor, follow these instructions:

1. If you must remove the base attachment, release the catch and slide the base toward the back of your monitor.

2. Lift the base up and away from your monitor.

Safety and Maintenance Guidelines

Reference Guide 2–3

MonitorBaseInstallation

On some monitors, the base must be attached prior to monitor installation. If you need to attach the base, follow these steps:

1. Align the hooks on the base with the sock ets on the bottom of the monitor and attach the base.

Installation

2. Push the base toward the front of the monitor until it stops.

Reference Guide 3–1

Installation

Monitor Installation

Before installing your monitor, place it in a convenient, well-ventilated location near your computer.

1. Turn off the power to your computer and other peripheral devices.

2. Connect the video cable (blue connector) 1 from the back of the monitor to the blue 15-pin connector on the back of the computer. Tighten the cable screws to secure the cable to the connector.

CAUTION: To avoid damaging the video cable, ensure that the cable aligns with the

15-pin connector. Do not force the cable onto the connector.

3. Connect the power cord 2 to the back of the monitor, then connect the power cord to a power outlet.

4. Power on your computer and monitor.

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If your monitor fails to function properly, refer to “Troubleshooting.”

5. If necessary, adjust the front panel monitor controls according to your personal preference. See “Front Panel Controls” for detailed information.

Your monitor installation is now complete.

3–2 Reference Guide

Speaker Installation

Selected monitors come with speakers which must be installed. If you need to install your speakers, follow these steps:

1. Place the control speaker 1 and the other speaker 2 on either side of your monitor.

2. Attach the speaker power cable 3 to the black connector on the back of the control speaker 1, then connect the AC adapter 4 into an electrical wall outlet.

3. Insert the white connector 5 from the other speak er 2 into the white port on the back of the control speaker 1.

4. Attach the green connector 6 from the control speaker 1 to the green port on the back of your computer.

Installation

You can attach your speakers to your monitor or place them on an even surface next to your monitor. To attach the speakers, see the next section, “Attaching the Speakers to the Monitor.”

Reference Guide 3–3

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