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eService and Support@ your finger tips!
Free, simple, easy, fast and accurate service and
support assistance for your Compaq Presario desktop.
What you will find:
• Pre-installed content providing you with anytime, anywhere assistance when an Internet service
connection is not readily available
• Guided "how-to"assistance for quick problem resolution, including information to support your computer,
the operating system, and Compaq supported peripheral devices
• Assisted support including an automated problem-escalation process linked directly to Compaq Technical
Support*
• Alert notifications, such as virus alerts and new technology information*
• Web links to the latest Compaq Presario Drivers and Software Updates, Ask.Compaq, My Presario,and
other useful technology forums
*Must have an active Internet connection to Utilise these capabilities
Use the Compaq Knowledge Center when you need...
• Answers to questions about your computer or
computer peripherals
• Help installing new peripherals or software
applications
• The latest Compaq Presario drivers
• A resolution to a hardware or software problem or error
• Information about the latest virus alerts
• To restore your Compaq Presario and undo harmful
changes
• To contact Compaq for Service and Support assistance
For more information, look for this logo connection on all related materials.
Quick Setup Poster
My Presario - Getting Started
(and other printed material)
My Presario - Learning More
(and other electronic material)
compaq.com
For technical support regarding your PC, see
warranty for support numbers and information.
Open
1
Illustrations may vary slightly
from your Internet PC.
Getting Started
Desktop Users - Press the ?-Help button icon on
your Presario Internet Keyboard
Note:
• Minimum operating system requirements: MicrosoftWindowsMillennium Edition(Me)
• To maximise the full capability of this eService, establish an Internet Service Provider(ISP) web
connection before accessing the Compaq Knowledge Center.
For frequently asked questions, see My Presario Getting Started guide.
www.compaq.com
© 2001 Compaq Computer Corporation. COMPAQ, the Compaq logo, and Presario Registered U.S. Patent and Trademark Office.
Second Edition July 2001.
237469-372
My Presario - Quick Setup
7000 Series
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NOTE:
Printers and other accessories should be connected only after computer setup and registration are complete.
Keyboard
and Mouse
2
Modem
4
Start Up
6
and Registration
1
3
2
Monitor
and Speakers
*
3
Power
and Voltage
5
Load CDs
7
*
Go Online!
8
Connectors and their locations may vary by model.
Please match the correct colored plug to coordinating port.
*Powered speakers are required.
or
*Voltage is preset to the correct rating.
If in doubt, contact your local Power Utility.
www.compaq.com
www.compaq.com