CommScope NVG558 User Manual

NVG558 4G-LTE Gateway

User Manual, STANDARD Revision x.1

October 2020

P/N 365-095-35715

CommScope copyrights and trademarks

© 2020 CommScope, Inc. All rights reserved.

No part of this content may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from CommScope, Inc. and/or its affiliates (“CommScope”). CommScope reserves the right to revise or change this content from time to time without obligation on the part of CommScope to provide notification of such revision or change. ARRIS and the ARRIS Logo are trademarks of CommScope, Inc. and/or its affiliates. All other trademarks are the property of their respective owners.

Wi-Fi Alliance® , Wi-Fi® , the Wi-Fi logo, the Wi-Fi CERTIFIED logo, Wi-Fi protected access® (WPA), the Wi-Fi Protected Setup logo, and WMM® are registered trademarks of Wi-Fi Alliance. Wi-Fi Protected Setup™ , Wi-Fi Multimedia™ , and WPA2™ are trademarks of Wi-Fi Alliance.

CommScope provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. ARRIS may make improvements or changes in the product(s) described in this manual at any time.

The capabilities, system requirements and/or compatibility with third-party products described herein are subject to change without notice.

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Revision history

Revision	Date	Summary
x1	October 2020	First issue

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Table of contents

Chapter 1: Introduction............................................................................	7
About the NVG500-series Gateways..............................................................................	7
Chapter 2: Set up the Gateway.................................................................	8
Configure Ethernet connections.....................................................................................	8
Requirements.......................................................................................................	8
How to use this section.......................................................................................	8
Configure TCP/IP for Windows Vista....................................................................	8
Configure TCP/IP for Windows 7, Windows 8, or Windows 10............................	9
Configure TCP/IP for macOS................................................................................	9
Connect to Wi-Fi...........................................................................................................	10
Access the web management interface.......................................................................	10
Access online help..............................................................................................	12
Navigation with the tab bar...............................................................................	13
Chapter 3: How to..................................................................................	14
Access the Gateway from somewhere else.................................................................	14
Allow an application to bypass the Firewall................................................................	15
Change the access code...............................................................................................	16
Configure a default server............................................................................................	17
Configure IP Passthrough.............................................................................................	18
Create a custom service...............................................................................................	19
Pair a device with the Gateway using WPS.................................................................	20
Restore the Gateway default settings..........................................................................	20
Save or restore the configuration................................................................................	21
Schedule downtime for a network...............................................................................	21
Set up Dynamic DNS....................................................................................................	22
Work with packet filters...............................................................................................	23
Chapter 4: Tab and link elements defined...............................................	25
Home tab......................................................................................................................	25
Login...................................................................................................................	25
Home..................................................................................................................	25
Device List..........................................................................................................	27
Alias....................................................................................................................	28
System tab....................................................................................................................	30
System Status.....................................................................................................	30
Access Code........................................................................................................	30
Restart................................................................................................................	31
Reset...................................................................................................................	32

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Remote Access...................................................................................................	33
Misc....................................................................................................................	35
Resources............................................................................................................	35
Broadband tab..............................................................................................................	36
Broadband Status...............................................................................................	37
Broadband Settings............................................................................................	39
Connection Settings...........................................................................................	39
Dynamic DNS......................................................................................................	40
Routing...............................................................................................................	41
Routing Table......................................................................................................	42
Wi-Fi tab.......................................................................................................................	43
Wi-Fi Status........................................................................................................	43
Wi-Fi Home........................................................................................................	46
Primary...............................................................................................................	46
Guest..................................................................................................................	48
Advanced............................................................................................................	49
MAC Filtering......................................................................................................	50
Tools....................................................................................................................	51
WPS (Wi-Fi Protected Setup).............................................................................	53
Schedule.............................................................................................................	54
Wi-Fi security.....................................................................................................	54
Network tab..................................................................................................................	55
Network Status...................................................................................................	55
Configure (Ethernet LAN)...................................................................................	58
Subnets & DHCP.................................................................................................	58
DHCP Reservation...............................................................................................	60
DHCP Leases.......................................................................................................	61
ARP Table............................................................................................................	61
UPnP...................................................................................................................	62
Firewall tab...................................................................................................................	62
Firewall Status....................................................................................................	63
Level....................................................................................................................	63
Port Triggering....................................................................................................	64
Port Forwarding..................................................................................................	65
Packet Filter........................................................................................................	68
Public Subnet Hosts...........................................................................................	69
IP Passthrough....................................................................................................	69
DoS Protection...................................................................................................	71
Static NAT...........................................................................................................	73
UPnP...................................................................................................................	73
Access Control....................................................................................................	74
Blocking..............................................................................................................	75
ALG.....................................................................................................................	76
Diagnostics tab.............................................................................................................	76
Troubleshoot.......................................................................................................	76
Logs.....................................................................................................................	78
NAT Table............................................................................................................	79
Tech Support Info...............................................................................................	80

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Cellular tab...................................................................................................................	81
Cellular Statistics................................................................................................	81
Cellular Settings..................................................................................................	82
APN Management..............................................................................................	83
Chapter 5: Troubleshooting.....................................................................	84
Connection issues.........................................................................................................	84
No Wireless light................................................................................................	84
The Internet is not accessible but the user interface of the gateway is
accessible.......................................................................................................	84
LAN Issues.....................................................................................................................	84
IP address conflict..............................................................................................	85
A wireless device is not locating the gateway...................................................	85
Cannot connect to the Gateway........................................................................	86
The wireless signal strength is weak..................................................................	86
Cannot set a custom Wi-Fi password................................................................	87
Diagnostic issues...........................................................................................................	88
Ping/Traceroute/DNS query does not respond..................................................	88
Status lights..................................................................................................................	88

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Chapter 1

Introduction

This document describes the installation, features, and configuration of the residential gateway. The Gateway is your connection to the Internet, and can provide services such as television, telephone, and wireless Internet.

You can:

■configure the gateway using the gateway user interface.

■view information about your connection, set up the gateway, and change connection settings.

■see the status of your gateway, and view logs, statistics, and metrics.

Important: Before configuring or administering the Gateway, you must first install and connect it. See the Quick Start Guide that came with your Gateway for details.

About the NVG500-series Gateways

The NVG500-series Gateways provide high-speed Internet, flexible home networking, as well as a professional-grade firewall.

This document covers the model below. Models differ in the broadband interface provided. ■ NVG558: LTE (fixed wireless access)

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Chapter 2

Set up the Gateway

Use this chapter to:

■Configure your computer's TCP/IP settings, if necessary

■Access the web-based management interface

■Access online help

Configure Ethernet connections

If you connect your computer to the Gateway using an Ethernet connection, you may have to configure your computer’s TCP/IP settings. While you can configure your computer's Wi-Fi setting using the same instructions, you can usually connect using default settings.

Requirements

Make sure you have the following before attempting to configure your Ethernet connection:

■Computer with Ethernet interface.

■Ethernet cable.

■IP address, subnet, gateway, and DNS information for installations not using DHCP.

How to use this section

The following list shows the procedures for modifying the TCP/IP settings on the computer. The procedure is slightly different depending on the operating system that you are using. Please ensure you are using the correct steps for the operating system on your computer. Follow the links below for instructions to configure your Ethernet connection on your operating system.

■Configure TCP/IP for Windows Vista (page 8)

■Configure TCP/IP for Windows 7, Windows 8, or Windows 10 (page 9)

■Configure TCP/IP for macOS (page 9)

Configure TCP/IP for Windows Vista

1.Open the Vista Control Panel.

2.Double-click Network and Sharing Center to display the Network and Sharing Center Window.

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3.Click Manage network connections. If prompted for a connection, choose Local Area Connection.

The Network Connections window appears.

4.Double-click the Local Area Connection to open the Properties window:

Note: If Windows requests permission to continue, click Continue.

5. Double-click Internet Protocol Version 4 (TCP/IPv4) to configure TCP/IPv4.

Note: If your service provider requires TCP/IP version 6, double-click Internet Protocol Version 6 (TCP/IPv6) to configure TCP/IPv6.

The TCP/IP properties window for the version you selected appears.

6.For either TCP/IPv4 or TCP/IPv6, select Obtain an IP address automatically and Obtain DNS server address automatically, unless instructed otherwise by your service provider.

7.Click OK to accept the new settings and close the Properties window.

Configure TCP/IP for Windows 7, Windows 8, or Windows 10

1.Click the Start menu and type network and sharing into the Search box.

2.Select Network and Sharing Centerwhen it appears.

3.Click Change adapter settings from the left-side menu.

4.Right-click on your local area connection icon and select Properties to open the Properties window.

5.Select Internet Protocol Version 4 (TCP/IPv4) and click Properties to configure TCP/IPv4.

Note: If your service provider requires TCP/IP version 6, select Internet Protocol Version 6 (TCP/IPv6) and click Properties to configure TCP/IPv6.

The TCP/IP properties window for the version you selected appears.

6.For either TCP/IPv4 or TCP/IPv6, select Obtain an IP address automatically and Obtain DNS server address automatically, unless instructed otherwise by your service provider.

7.Click OK to accept the new settings and close the Properties window. Then click Close to back out of the remaining setup screens.

Configure TCP/IP for macOS

1.Open System Preferences, either by choosing System Preferences from the Apple menu or by clicking the System Preferences icon in the dock.

2.Click the Network icon.

3.Choose Automatic from the Location drop-down menu, and Built-in Ethernet from the Show menu.

4.Choose the TCP/IP tab, if necessary.

If you are using TCP/IPv4, go to step 5.If your service provider requires TCP/IPv6, go to step 8.

5.Choose Using DHCP from the Configure IPv4 menu.

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6.If necessary, click the Renew DHCP Lease button.

7.Close the System Properties application. TCP/IPv4 configuration is completed.

8.If you are using TCP/IPv6, click Configure IPv6 near the bottom of the previous window.

9.Choose Automatically from the Configure IPv6 drop-down menu and click OK.

10.Close the System Properties application.

Connect to Wi-Fi

The Gateway is compatible with nearly all Wi-Fi devices.

Before you start, locate the label on the base of the Gateway - the label provides information you need to connect to the Gateway, including network name (SSID) and passphrase. Alternatively, use your mobile device to scan the Wi-Fi QR code label on the side of the Gateway.

1.Find and select your Wi-Fi connection icon in the menu bar or system tray. The location and appearance of the icon are system-dependent.

2.Select the Wi-Fi network whose name matches the SSID name on your Gateway's label. It may take several seconds for your SSID to appear in the list.

Important: In high-density dwellings, there may be a number of networks with very similar names. Make sure you choose the network whose name exactly matches the name on your Gateway's label.

3.When prompted, enter the password from your Gateway's label.

After a few seconds, your device should indicate a successful connection.

If you cannot connect, check the following.

If...	Then...
You cannot see the SSID	■ Make sure the Gateway is powered up.
	■ If the Wi-Fi light is not green (steady or flashing), go to the
	Primary (page 46) screen and enable Wi-Fi.
	■ Proceed to A wireless device is not locating the gateway
	(page 85).
You can see the SSID but	Proceed to Cannot connect to the Gateway (page 86).
cannot connect

Access the web management interface

Before you start, connect your device to the Gateway using either Ethernet or Wi-Fi.

1.Open a Web browser, such as Firefox or Chrome, from any computer connected to the Gateway.

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Chapter 2: Set up the Gateway

2.Enter http://myrouter in the Location text box.

You may be prompted to log in upon accessing certain links.

3.Enter the access code where prompted.

The default access code is printed on a label on the bottom of the Gateway. The Main page opens and provides summary information of the system.

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4.Check to make sure the Broadband LED on your Gateway is lit GREEN to verify that the Ethernet WAN connection to the Internet is active.

Access online help

Online help for the Gateway is available on the right side of every web page. ■ Click Show Help to display the information:

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■ Click Hide Help to turn the information off (the default).

Navigation with the tab bar

The tab bar is located at the top of every page and provides navigation for configuration, maintenance or monitoring.

Selecting a tab provides access to pages with a Links bar that allow managing or configuring several features of the Embedded Software. Each tab is described in its own section.

Element navigation with the links bar

Select a tab bar element to open a links bar beneath the tab bar and the first of the links pages, usually the status of the element chosen. Use the links to navigate to the pages for configuration of features displayed on the page.

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Chapter 3

How to

Use these procedures to perform common functions.

Access the Gateway from somewhere else

You can use Remote Access to access the configuration pages as if you were on the home network.

To enable remote access:

1.Click the System tab, then Remote Access. The Remote Access screen displays.

2.Type a password in the Password field.

The password must be at least 8 characters long, and include at least two of the following types of characters:

■Alphabetic (letter) characters

■Numeric (number) characters

■Special characters (! @ \# $ % ^ & \* and so on)

3.Set a custom port number for secure HTTP access to the Gateway remote access session in the Port to Use field.

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4.Optional: Set an inactivity timeout and duration to minimize the risk of unattended remote access.

5.Click the radio button that describes the type of remote access to allow:

■Read-Write

■Read-Only

6.Optional: Use the Access List fields to restrict which IP addresses can access the Gateway remotely.

■One specific IP address: put the same IP address in both the From and To fields. Do this if you know what IP address the remote device has.

■IP address range: put the low address in the From field, and the high address in the To field. Do this if you know what network the remote device uses, but not the exact IP address.

■Any IP address: leave the From and To fields blank. Do this only if you cannot find the IP address or range, because this choice leaves your Gateway open to access from anywhere.

7.Click Add entry to access list, then repeat step 6 to add more IP addresses or ranges.

8.Click the Enable button.

The Gateway updates the Remote Access page and displays:

■The current remote access settings

■Shows the URL that a remote access client must use to connect to the remote access session

■Provides a button for ending the remote access session.

9.The remote access client will need to connect to the URL shown on the Remote Access page, and will need to log in with the user name shown and with the password configured when access was enabled.

10.To end (disable) an existing remote access configuration, click the Disable button at the bottom of the page.

Allow an application to bypass the Firewall

Port Forwarding allows applications and games, that require access to the Internet, to bypass the Firewall. Choose from a pre-defined list, or create a custom service.

1.In the Firewall tab, click Port Forwarding. The Port Forwarding page displays:

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2.Click the Service drop-down, and choose your application from the list.

If your application is not in the list, proceed to Create a custom service (page 19).

3.Choose the device using this application from the Needed by Device drop-down.

4.Click Add.

The Gateway adds the application to the Hosted Applications list at the top of the page. To remove an application, click the Delete button next to that application.

Change the access code

You can change the access code required to access the Gateway configuration.

The password must be between 8 and 20 characters long, and must include characters from at least two of these categories:

■Alphabetic (letter) characters

■Numeric (number) characters

■Special characters (! @ \# $ % ^ & \* and so on)

To make a change:

1.In the System tab, click Access Code. The Access Code page displays.

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2.Make changes as needed:

■To change the access code: enter the old access code, the new access code, and a confirmation of the new access code, and click the Use New Access Code button. The new access code takes effect immediately.

■To return to the original default access code: click the Use Default Access Code button.

■To return to the last saved Access Code configuration, click the Cancel button.

Configure a default server

You can forward unexpected or unknown incoming IP traffic to a single default host on your LAN.

Enable the default server for certain situations:

■Where you cannot anticipate what port number or packet protocol an in-bound application might use. For example, some network games select arbitrary port numbers when a connection is opened. With NAT on in the gateway, these packets are normally discarded.

■For all unsolicited traffic to go to a specific LAN host.

To configure a default server:

1.Choose the Firewall IP Passthrough link. The IP Passthrough page displays.

2.Choose Default Server from the Allocation Mode pull-down menu.

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The IP Passthrough page displays the Default Server fields:

3.Choose the device on the home network to receive traffic directed to the Gateway's public IP address.

If the device is connected, find and click its address in the Choose from List field. If the device has not connected, type its hardware (MAC) address into the Manual Entry input field.

4.Click Save.

Changes take effect immediately.

Configure IP Passthrough

The Gateway can pass all incoming traffic to a specific LAN-side client.

Important: Because both the Gateway and the passthrough host use the same IP address, the Gateway rejects new sessions that conflict with existing sessions. If two tunnels go to the same remote endpoint, such as a VPN access concentrator, the first one to start the IPSec traffic will be allowed; the second one, because it is indistinguishable from the WAN fails.

1.Click the Firewall IP Passthrough link.

2.Choose Passthrough from the Allocation Mode pull-down menu.

3.Choose how the Gateway assigns the public IP address to the passthrough client from the Passthrough Mode pull-down menu:

■DHCPS-dynamic: Assign to the first client gateway to renew its DHCP lease, if the public IP address is available. No further configuration of the passthrough mode is required.

■DHCPS-fixed: Choose the gateway. If the gateway has already connected, find and click the gateway address in the Choose from List field. If the gateway has not connected, you may type its hardware (MAC) address in the Manual Entry input field.

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■Manual: Manually assign the public IP address and the service provider’s network mask and default gateway values to the client gateway on the network. No further configuration of the passthrough mode is required.

Manual mode requires statically configuring your PC. With Manual mode, you configure the TCP/IP Properties of the LAN client PC you want to be the IP Passthrough client. You then manually enter the WAN IP address, gateway address, and so on that matches the WAN IP address information of your ARRIS gateway. This mode works the same as the DHCP modes; unsolicited WAN traffic will get passed to this client. The client is still able to access the Gateway and other LAN clients on the 192.168.254.x network, etc.

4.Enter an optional custom passthrough lease time in the Passthrough DHCP Lease fields.

5.Click Save, for changes to take effect upon restart.

Create a custom service

If no pre-defined Port Forwarding service is available for your application, you can create a custom service.

Obtain the ports and protocol type needed for your application. This information should be in the application's help, or on a support page on the vendor's website.

1.From the Port Forwarding page, click Custom Services. The Custom Services page displays.

2.Enter the name of your application in the Service Name field.

3.Enter the port range (low port number first) in the Global Port Range fields.

4.Enter the host port number in the Base Host Port field.

5.Select the protocol from the Protocol drop-down: TCP, UDP, or Both.

6.Click Add.

The Gateway adds an entry to the Custom Services list with the entered data.

7.Verify the new custom service against the information supplied by the application vendor. Click Edit, if required, to make any changes.

8.Click Return to Port Forwarding.

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You can now add your custom service using the Port Forwarding page.

Pair a device with the Gateway using WPS

Many wireless devices support Wi-Fi Protected Setup (WPS) method of pairing with the Gateway. Entering a passphrase is not required.

To pair a device using WPS:

1.On the device, activate WPS. Some devices use a menu entry, others have a WPS button.

2.On the Gateway, press and hold the WPS button until the Wi-Fi light flashes amber.

3.Monitor the Gateway Wi-Fi light and any indicators on the device you are trying to pair. Pairing may take several minutes.

The Gateway and device automatically connect.

If the Gateway and device do not connect:

■If the Gateway Wi-Fi light flashes red for 30 seconds, this indicates a timeout or some other error. Retry the pairing procedure.

■Try swapping steps 1 and 2 (start WPS on the Gateway first).

■If you have selected the 5 GHz radio on the WPS page, and the device supports only 2.4 GHz, change the setting to use the 2.4 GHz radio for WPS pairing.

Restore the Gateway default settings

You can reset some Gateway components, or the entire Gateway, to factory defaults.

1.Click the System tab, then choose the Reset link. The Reset page displays.

2.Click one of the Restore buttons:

■ Click Default Wireless Settings to restore just the Wi-Fi settings.

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■Click Default Firewall Settings to restore just the Firewall settings.

■Click Factory Defaults to restore the entire Gateway to factory default settings.

3.If you have a saved configuration, proceed to Save or restore the configuration (page 21) to reload it.

Save or restore the configuration

When everything is working properly, or before experimenting with system settings, you should save the configuration. You can then reload it if necessary.

To save the current configuration:

1.Click the System tab, then choose the Reset link. The Reset page displays.

2.Click Save.

Your browser downloads the configuration file. Most computers automatically save to the Downloads folder.

3.Move the file to a folder where you can find it, if needed.

To restore a saved configuration:

4.Click Choose File.

Your browser prompts you for the name and location of the saved configuration file.

5.Locate the saved configuration, and click OK in your browser. The Reset page displays the chosen configuration file name.

6.Click Load to load the configuration file.

The Gateway loads the saved configuration, then restarts to apply the changes.

Schedule downtime for a network

Use the Schedule page to disable a Wi-Fi network during certain times of day.

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To schedule the dates and times to disable a Wi-Fi network:

1.Click the Wi-Fi tab, then Schedule. The Schedule page displays:

2.Click Enable Schedule.

The Schedule page displays more information as shown below. The button changes to Disable Schedule, and can now be used to return to the original display.

3.In SSID Scheduling, select Enable for Wi-Fi scheduling or Disable to forgo Wi-Fi scheduling for that SSID (wireless is available on that SSID at all times). You can enable some networks and disable others.

4.In the middle pane date/time resolution fields, select:

■Multiple Days: Pre-selected configurations for the Days of the week checkboxes. Choose between Every day, Weekdays, and Weekends.

■Days of the week: Set the checkboxes as desired. You can override the Multiple Days selections.

■Enable/Disable Times: The range of times to disable the networks.

5.Click Add to Schedule.

The schedule selections appear in tabular form in the bottom pane. Click Delete to remove the item from the schedule.

6.Repeat steps 4 and 5 to add more scheduled downtime. You can do this to, for example, schedule non-contiguous blocks of downtime.

Set up Dynamic DNS

If you own a domain name that you want to associate with your Gateway, you can use a Dynamic DNS service.

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You need an account with one of the listed Dynamic DNS services

To configure Dynamic DNS:

1.Click the Broadband tab, then choose the Dynamic DNS link. The DynDNS page displays.

2.Choose On from the Enable DynDNS drop-down list box.

3.Choose your dynamic DNS provider from the Provider drop-down.

4.Enter the credentials for your account at your dynamic DNS provider.

5.Click Save.

Work with packet filters

Follow these steps to work with packet filters.

1.Click the Firewall Packet Filter link. The Packet Filter page displays.

2.Click Enable/Disable Packet Filters to globally turn filters on or off.

3.Click Add a ‘Drop’ Rule or Add a ‘Pass’ Rule to select the type of packet filter rule.

■A drop rule blocks matching packets.

■A pass rule forwards matching packets.

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4.Click Add Match to enter the source IP address or destination IP address this filter will match on.

The Match Entry dialog displays.

As you create new matches, the list items change. There can only be one match from each match type for a given rule. Match types like Source Port, Destination Port, and TCP Flags are only available if other matches (for example, Protocol =TCP) have previously been created.

5.Select a protocol, if necessary, from the pull-down menu: ICMP, TCP, UDP, or None to specify any another IP transport protocol.

If you chose...	Enter...
by number	Protocol by number
by name	Protocol by name
ICMP	ICMP Type as another match
TCP	TCP flags, source ports, and destination
	ports as other matches
Source Port	The port number to match
Destination Port	The port number to match

6. Click Enter Match when finished configuring the filter. The Gateway adds the filter to the Packet Filter list.

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Chapter 4

Tab and link elements defined

The following sections provide detailed information about each of the tabs and links within the NVG500-series 9.3.0 build.

Home tab

Links available on the Home tab provide an overview of the gateway configuration and access to pages which allow configuration of the most commonly needed settings.

Select the Home tab to access the Home page and the Home links bar.

Login

Allows you to access the Gateway configuration pages.

Browse to the Gateway (http://myrouter) and login when you are prompted. Some web pages are password protected. Protected pages require additional logins (Access Code) because configuration changes or changes to a Gateway's state are possible on protected pages. To go further, the Access Code must be typed in the Access Code text box. The Default Access code is printed on a label on the bottom of the Gateway.

Click Continue after typing the Default Access Code or the Access Code that was configured into the Gateway to access the password protected page.

Home

Shows general network configuration and status.

Select the Home tab to open the Status page.

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Connection Information

■Line State: The status of the physical layer, up or down.

■Link Speed: The data rate of the physical broadband connection.

■Broadband Connection: The current state, Up (active) or Down (not active), of the broadband connection path to the Internet.

■Connection Name: The type of connection; one of DHCP, Static, or PPPoE.

■VPI/VCI/VLAN: VPI, VCI or VLAN when applicable.

■Broadband IPv4 Address: The public IP address of your gateway, whether dynamically or statically assigned.

■Default Gateway IPv4 Address: Your ISP’s gateway router IP address.

■MAC Address: Your gateway’s unique hardware address identifier.

■Primary DNS / Secondary DNS

The IP address of the primary or backup Domain Name Server.

Gateway Information

■Model: The Gateway model number.

■Serial Number: The Gateway serial number.

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■Software Version: The version number of the current embedded software in your Gateway.

■IPv6 Status: Shows if the Gateway is configured to support Internet Protocol Version 6 (IPv6) addressing in addition to IPv4.

Local Network

■ IP Address: Displays the IPv4 address of the gateway on the network.

Wi-Fi

■Radio Band: One of 2.4 GHz or 5.0 GHz.

■Radio Status: Your wireless radio may be operational or disabled.

■SSID Type: Either Primary or Guest.

■SSID State: On or off.

■Network Name (SSID): The name or ID that is displayed to a client scan.

■Password: The password for a Wi-Fi device to connect to the internet through the Gateway.

Home Network Devices

■Icon: A default icon is initially chosen by the system based on whether the client is wired or wireless. There is an option to change the icon and give the client a new name to help identify it when traversing the web pages.

■IPv4 Address / Name : Client IP address or network name.

■MAC Address: The device's unique hardware address.

■Status: Off or On.

■Connection: The type of network connection the client is using to access your gateway.

■Allocation: Type of IP address assignment, for example, static or DHCP.

Depending on the particular setup of the client, some fields in the Home Network Devices table may or may not be displayed. Click on any of the active fields to change the name and icon of the device.

Device List

The Device List page provides access to information about devices connected to the Gateway.

Click Device List in the Home tab to open the Device List page.

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Chapter 4: Tab and link elements defined

Under the Filters, this page lists each connected home network device with its icon and the following information.

■ Filters:

If there are many connected devices, it may help to filter some out by unchecking the checkboxes in this section. Filters are:

■LAN Type - Private and Public

■Allocation Type - DHCP and Static

■Connection Type - Ethernet wired and Wi-Fi

■MAC Address: The device's unique hardware address.

■IPv4 Address / Name : Client IP address or network name.

■Last Activity: Date and time of last traffic passed on this device.

■Status: Off or On.

■Allocation: Type of IP address assignment, for example, static or DHCP.

■Connection Type: Type of connection, for example, Ethernet or Wi-Fi.

For Wi-Fi client connections, the Device List page displays signal strength bars: . Hollow bars indicate lower signal strength. If all bars are hollow, the device has disconnected.

Click Clear Device List to reset the Home Devices summary.

Click Scan for Devices to seek out other devices that have been connected since the last scan. The Home Devices list is updated internally every 5 minutes. Use this button to force a manual update immediately.

Alias

Changes the icon and the name associated with a LAN-side device, to make it easier to identify.

Click the Alias link in the Home tab to open the Alias page.

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