Comdial MP5000, CONVERSip EP300 User Manual

CONVERSip EP300 Voice IP Endpoint

for MP5000

User Guide

GCA70-399 May ‘04 ii

CONVERSip EP300 Voice IP Endpoint

for MP5000

User Guide

CONVERSip, MP5000, EP300 Voice IP Endpoint, and EP200 Multime-

dia IP Endpoint are trademarks of Comdial Corporation. All other prod-

uct names are trademarks of their respective owners.

First Edition

May, 2004

Copyright © 2004 Comdial Corporation

All rights reserved. Unauthorized use of this

document is prohibited.

Comdial Corporation

106 Cattlemen Road, Sarasota, FL 34232

[phone] or [phone]

-Notice-

Comdial reserves the right to make any

changes and improvements in the product

described in this document at any time and

without prior notice.

May ‘04 Comdial iii

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interfer­ence in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a partic­ular installation. If this equipment does cause interference to radio or
television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

iv Comdial May ‘04

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May ‘04 Comdial v

Revision History

Ve rs io n Changes Date

01 Initial Release 05/17/04

May ‘04 Comdial vi

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May ‘04 Comdial vii

CONVERSip EP300 User (MP5000)

TABLE OF CONTENTS

1. INTRODUCTION................................................................9

1.1 Positioning the EP300.......................................................10

1.2 Making the Connections...................................................12

1.3 Adjusting the Volume .......................................................13

1.4 Using the LCD Menu........................................................13

2. MAKING CALLS..............................................................19

2.1 Making a Call to Another Extension ................................19

2.2 Making a Call to an Outside Party....................................20

2.3 Redialing a Previously Dialed Number ............................22

2.4 Making a Call Using a Speed Dial Button........................23

2.5 Making a Call by Dialing a Speed Dial Bin .....................24

2.6 Making a Call to a User Name .........................................24

2.7 Calling the Attendant........................................................25

3. ANSWERING CALLS ......................................................27

3.1 Answering a Call in your Pickup Group...........................28

3.2 Answering a Call While on a Call ....................................28

4. PROCESSING CALLS .....................................................31

4.1 Muting the Microphone ....................................................31

4.2 Using Call Hold ................................................................31

4.3 Retrieving a Held Call ......................................................32

Contents

viii Comdial May ‘04

4.4 Parking Calls.....................................................................32

4.4.1 Placing an Outside Call in a Park Orbit....................33

4.4.2 Retrieving an Outside Call from a Park Orbit ..........33

4.4.3 Handling Park Recalls ..............................................33

4.5 Transferring a Call............................................................34

4.6 Establishing a Multi-Party Conference.............................35

4.6.1 Ad-Hoc Conferences.................................................35

4.6.2 Meet-Me Conferences...............................................36

4.7 Forwarding Calls to Another Extension ...........................37

4.8 Using Call Pickup.............................................................37

4.9 Feature Access Codes .......................................................38

APPENDIX A SPECIFICATIONS......................................39

CONVERSip EP300 User

May ‘04 Comdial 9

1. INTRODUCTION

Before you start using your EP300, take a quick look at its layout.
The endpoint has three soft keys, 24 programmable buttons, seven
fixed function buttons, volume up and down buttons, an LCD, and a
standard dial pad.

When your new EP300 arrives, the system installer unpacks the
phone and connects the line cord to a network jack. The following
sections describe a few initial adjustments that allow you to quickly
begin making and answering calls.

handset

speaker

LCD

soft keys
(not programmable)

programmable
buttons

hold

transfer/
conference

redial

headset

speaker

mute

dial/answer

volume down

microphone opening

volume up

Introduction

10 Comdial May ‘04

1.1 Positioning the EP300

You should adjust the position of the EP300 on your desk or table to
suit your individual needs and maximize the performance of the
sound activated features. When using your EP300 as a speakerphone,
the microphone and loudspeaker are farther from you than when you
use a handset. Some positioning tips to consider include:

• For the microphone to best detect your voice, speak within three
feet of it and face the speakerphone.

• Background noise may prevent the sound-activated switches
from operating properly. Avoid placing the speakerphone
where it will detect sounds from typewriters, keyboards,
printers, paging systems, and other equipment.

• Place the EP300 on a hard surface and away from table edges.
Do not place the EP300 in corners or enclosures. Do not let
obstructions come between you and the microphone.

The EP300 has an adjustable pedestal to allow you to select the most
comfortable viewing angle. When you receive the EP300, the ped­estal is in its lowest position—flush against the pedestal.

CONVERSip EP300 User

May ‘04 Comdial 11

To adjust the pedestal, perform the following tasks.

1. Grasp the rear of the

pedestal base firmly
with one hand and
lift the rear portion
of the EP300
upward with your
other hand.

2. Lift the EP300

upward with one
hand and raise the
EP300 supporting
arms upward with
your other hand.
Notice there are
three sets of notches under the EP300 corresponding to the
three positions available.

3. When the EP300 is at the desired height, select the closest pair

of notches and insert the supporting arms in the notches. Press
down slightly on the EP300 until you feel the supporting arms
snap into place.

Also remember, as with any piece of electronic equipment, your
EP300 may be damaged by contact with liquids. So please try to
place the EP300 in an area that is free from the danger of spills.

Introduction

12 Comdial May ‘04

1.2 Making the Connections

The connectors for attaching your EP300 to the network are located
on the underside of the instrument. Here you will also find con­nectors for attaching the power supply and an optional headset. You
can also connect a cable from the EP300 to your PC so that both
devices can operate with a single network cable. The following
diagram shows the cable connection locations.

Note: Some types of network equipment can provide the power for
the EP300 instrument through its Ethernet connection. In those
instances, the external power supply is not required.

Caution: Do not connect this jack directly to a central
office line.

To LAN
connection

To PC

To Handset

To Headset

Power