Declaration of Conformity....................................................................................................... 12
Glossary of Terms....................................................................................................................12
RF500 Gateway – Description
The RF500 Gateway is an embedded microprocessor device running a Linux Operating System. It
provides a Web Browser interface for the complete operation of the system, including all setup and
data display.
RF transmit and receive is via licence free band running at 2.4GHz. This provides the wireless
communication for all system operations.
The RF technology in use provides for radio frequency communications between the transmitters and
the gateway via meshing and self healing protocols.
The Gateway contains a 40Gb Hard Drive for all data storage. Connection to the Gateway is via
Network (Ethernet) connection or remotely via modem. For modem access a dedicated Analogue
phone line must be provided. Two relay connectors are provided for external alarms,
Autodiallers/Klaxons etc. All other connections to the Gateway are disabled. See Gateway
Specifications for further details, Page 9.
E-mails for alarms will be instigated directly from the GATEWAY. It will also be possible through a
third party system to send a text message alarm via e-mail.
The web browser interface will be available to up to 20 users through a local intranet connection.
The Gateway is secure from tampering.
An external power adaptor provides the mains power for the Gateway. A Ni-Mh rechargeable battery
is included, this provides normal operation of the Gateway during power failure until the battery is
exhausted and the system shuts down until power is restored.
An external long range Antenna is fitted with variable orientation to suit vertical or horizontal
mounting. The Gateway can be either desk mounted or wall mounted. Wall mounting fixings are
provided on the case.
Three LEDs on the GATEWAY display current status of the system, Mains Power, Alarm indication,
and Status OK indicators.
Status LED’s are provided on the side of the Gateway along with and AUX and ON/OFF button.
These are provided for faultfinding and are not designed for general customer use. Contact Comark for
details.
Customer connection to the Gateway is either via the internal 10/100 Ethernet connection or the
internal modem via a dedicated analogue telephone line.
Two switch outputs for Autodialler connections are configurable for NO or NC.
Information to the User
Please note than under no circumstances may a user make any changes to the Gateway such that
would alter its performance or appearance without specific approval from Comark. Any such
modification could void the CE compliance of the Gateway.
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Gateway Abbreviations
Administrator – An administrator has full functionality within the Gateway and can perform all
functions.
Users – A user is a subset of an Administrator and can only perform a selection of functions.
IP address – A fixed IP address is required for use on a Network. See IT for allocation of a number
for your system.
Password – A case sensitive minimum 6-character password is required for log in and any changes to
the gateway setup.
Log-in Screens – A user name and password are require to log in to the Gateway to perform any setup
changes or maintenance.
Gateway Name – A customer selectable name for each gateway for easy identification. The gateway
name is used as an origin for all communication from the Gateway, i.e. e-mails and text messages
E-mail Server IP address (if available) – if you have an existing e-mail server, then entering its fixed
IP address will enable the gateway to send e-mails to anyone using your own e-mail server.
Modem E-mails – If the Gateway is not network enabled, or in the event of power failure to the
network, the modem can send e-mails via dialup connection.
Text Setup (Text Magic – email to text service provider account details) – Internet text provider
Textmagic (www.textmagic.co.uk
the gateway can be converted to text messages to be received by mobile phone.
Autodialler – an optional Autodialler can be provided by Comark for connection to the Gateway to
ensure that in the event of an alarm, an audible alarm message is relayed by analogue phone.
Last – This is the last known good reading from the transmitter. It does not imply that the transmitter
is functional or currently within range.
Max – This is the Maximum reading recorded in the period being displayed. On the Home screen this
is the Maximum reading in the period of the day back to midnight. In the summary screens the
maximum reading could be over a much longer period of time.
Min – This is the minimum reading recorded in the period being displayed. On the Home screen this
is the minimum reading in the period of the day back to midnight. In the summary screens the
minimum reading could be over a much longer period of time.
Avg – This is the average reading recorded in the period being displayed. On the Home screen this is
the average reading in the period of the day back to midnight. In the summary screens the average
reading could be over a much longer period of time.
) account details are entered here so that warning e-mails sent from
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Gateway Initial Setup
The Gateway is setup during the installation of the full system by a Comark or Comark appointed
installation engineer. The following setup is only required should the customer be completing a selfinstall or if the Gateway has been replaced as a result of a service.
Hardware required for initial setup….
• PC with network connection and cross over cable or PC with modem & analogue telephone
line
• In a new network installation, the fixed Network IP address is required. The format is
192.168.999.999 where 999.999 is assigned by your In-House IT department. If you do not an
IP address installation cannot proceed. Contact Comark or IT for further help. For Modem
installation an IP address is not required.
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• 1
Connection to the Gateway via Network.
Open Internet Explorer and type in the default IP address…. 192.168.1.1 to bring up the user
log in screen. Continue to section Gateway Setup.
• Setup of Dialler for Modem connections (TBC)
Before installation over a modem connection can be completed, please contact Comark with
your serial number for the default username, password and domain. On the PC open Internet
Explorer. Select tools – Internet options, then select connections TAB. Select Add then Dial
Up to private Network, followed by Next. Enter full phone number of the modem in the
Gateway including ‘9’ for outside line if required. Select next then enter connection name, i.e.
RF500. At the next screen enter the default Comark Username, Password and Domain as
given to you. Select OK to finish setup. Internet Explorer will now be configured for dial up to
the Gateway.
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• 1
Connection to the gateway via Modem.
Open Internet Explorer and type in the default IP address 192.168.1.1 The PC will open the
dialler. Select Connect. The PC will then dial the gateway and bring up the log-in screen.
Gateway Setup
At the user log in screen enter the username ‘42’ then at the password screen enter the password ‘42’.
This will log you in to the Gateway as the default user. To complete the setup, the following steps are
required:
Setup of 1st Administrator – All Gateway Users are identified as either ‘administrators’ or ‘users’.
At the first setup at least one ‘administrator’ must be added as the default passwords (42) cannot be
used again.
The gateway will direct you to the setup users screen to add a new user. Where the following details
must be entered:-
Your chosen name as an administrator (minimum of 6 characters alphanumeric)
Your chosen password (minimum of 6 characters alphanumeric)
Tick only the box marked ‘Administrator’
In the top left box, marked ‘password’, enter the default password ‘42’ and then select submit.
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The gateway will return the message ‘user saved’, OK.
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The 1
administrator is now setup on the gateway.
Clock Setup – enter the current date and time for the Gateway
Network Setup – Enter the new IP address for the gateway (On a network setup this should be the last
operation)
E-mail Setup – Enter the details of the e-mail server (if applicable)
Adding Transmitters – Enter the serial numbers of the transmitters provided for your installation.
Note that the serial numbers are case sensitive, i.e. BA03060001 is correct, ‘Ba’, ‘bA’ or ‘ba’ is
incorrect and will not be recognised.
Adding new users/administrators – Use this field to add the rest of the users/administrators to the
system. There is no practical limit to the number of users/administrators that can be added to the
system. However the system will slow down with more than 20 users accessing simultaneously.
User options include the following….
1) Allow a user to ‘Acknowledge Alarms’
2) Allow a user to ‘Start/Stop Logging’
3) Allow a user to ‘Create a New Task’
4) Allow a user to ‘Add/Remove a Transmitter’
5) Upgrade a Users rights to ‘Administrator’ level
If no options are selected, then the User has rights to view pages only and make no changes.
Any number of options 1) to 4) can be selected.
Option 5) will make the user an administrator with full rights to the Gateway.
All passwords with the exception of Administrators expire after 6 months.
Usernames and Passwords can be made up from upper and lower case alphanumeric characters and
must be at least 6 characters in length.
Only administrators can add/remove or re-instate a User.
It is preferable to keep the number of administrators down to a minimum, typically 3 or 4. However
there is no limit to the number of users or administrators that can be added to the system. As a
‘user/administrator’ it is important not to forget your password and to remember to renew it before it
expires.
Gateway Name – this is any name you choose for the Gateway and will be used to reference the
origin of e-mail and text alarms. This is important if you have more than one gateway in your wireless
system and should be different for each other.
Locations List – Up to 32 locations can be entered. These are the locations of the transmitters in the
system.
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