Comark RF500A User Manual

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Page 1

RF500A GATEWAY

SYSTEM MANUAL

Page 2

Comark Wireless Monitoring - RF500A System Manual

Contents

RF500 System Components........................................................................................................................................................ 1

RF500A Gateway..................................................................................................................................................................... 1

RF500 Transmitters................................................................................................................................................................. 2

RF512 Temperature Transmitter......................................................................................................................................... 2

RF512M Temperature Transmitter Backbone Option..........................................................................................................2

RF513 Temperature and Humidity Transmitter................................................................................................................... 2

RF513M Temperature and Humidity Transmitter Backbone Option....................................................................................3

RF515 Analog Input Transmitter and RF515A Connection Box.......................................................................................... 3

RF515A Connection Box..................................................................................................................................................... 3

RF516 Precision Temperature Transmitter.......................................................................................................................... 3

Optional Accessories............................................................................................................................................................... 4

Know your Gateway................................................................................................................................................................. 5

Front View with LEDs........................................................................................................................................................... 5

Bottom Connections............................................................................................................................................................. 7

Side Switches and Connections......................................................................................................................................... 8

Know your Transmitter............................................................................................................................................................. 9

Transmitter Display............................................................................................................................................................ 11

Safety Information...................................................................................................................................................................... 12

Warning.................................................................................................................................................................................. 12

WEEE.................................................................................................................................................................................... 13

RF500 Wireless Monitoring System Overview........................................................................................................................... 14

Gateway – Introduction.......................................................................................................................................................... 14

Overview of RF500 Mesh Networking................................................................................................................................... 16

Meshing Transmitters and Backbone Transmitters............................................................................................................... 18

Automatic Data Retrieval (ADR)............................................................................................................................................ 18

Equipment Installation................................................................................................................................................................ 19

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Gateway Fixing...................................................................................................................................................................... 19

Transmitter Fixing.................................................................................................................................................................. 19

Mains Wiring.......................................................................................................................................................................... 19

Ventilation.............................................................................................................................................................................. 20

Powering On and Off................................................................................................................................................................. 21

Switch On............................................................................................................................................................................... 21

Gateway Switch OFF............................................................................................................................................................. 22

Gateway Reset...................................................................................................................................................................... 22

Transmitter Activation............................................................................................................................................................ 22

Gateway Commissioning........................................................................................................................................................... 23

Requirements for Commissioning.......................................................................................................................................... 24

Gateway to PC Network Connection via RJ45 cross-over Ethernet Cable............................................................................24

Viewing the Gateway Login Page..........................................................................................................................................25

Setup of First Administrator................................................................................................................................................... 27

Gateway Language................................................................................................................................................................ 27

Gateway Name...................................................................................................................................................................... 28

Gateway Clock Setup............................................................................................................................................................ 28

Network Setup....................................................................................................................................................................... 29

Network Details.................................................................................................................................................................. 29

Gateway Programming and Use................................................................................................................................................ 31

Gateway Specification – RF500A.............................................................................................................................................. 32

Transmitters Specification.......................................................................................................................................................... 34

Changing Lithium Battery on RF500 Series Transmitters.......................................................................................................... 39

Battery Reordering................................................................................................................................................................. 39

Battery Change Procedure.................................................................................................................................................... 39

Check for Transmitter Errors.................................................................................................................................................. 41

Gateway Indication of Low Battery........................................................................................................................................ 41

Pinout and Wiring....................................................................................................................................................................... 42

Door Connector...................................................................................................................................................................... 42

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Comark Wireless Monitoring - RF500A System Manual

Lumberg Connector............................................................................................................................................................... 42

Power Connector................................................................................................................................................................... 43

Gateway Relay Outputs......................................................................................................................................................... 43

FCC Approvals........................................................................................................................................................................... 44

Equipment Ratings..................................................................................................................................................................... 44

Supply Voltage....................................................................................................................................................................... 44

Environmental Conditions...................................................................................................................................................... 45

Gateway Storage/Operating Conditions............................................................................................................................ 45

RF51X Transmitter Operating Conditions.......................................................................................................................... 45

RF51X Transmitter Storage Conditions............................................................................................................................. 45

RF515 Maximum Input Conditions......................................................................................................................................... 46

Maintenance and Cleaning........................................................................................................................................................ 47

EC-Declaration of Conformity.................................................................................................................................................... 48

Transmitter Error Codes............................................................................................................................................................ 49

Gateway Fault Conditions.......................................................................................................................................................... 50

Appendix-A Setting a Fixed IP Address..................................................................................................................................... 51

Definitions of Gateway Terminology.......................................................................................................................................... 56

Glossary..................................................................................................................................................................................... 59

Document Revision History........................................................................................................................................................ 61

iii

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RF500 System Components

RF500A Gateway

The RF500A Gateway is available in two variants:

• RF500A Standard

• RF500AP Power over Ethernet enabled

The actual Gateway model is indicated on the side label by a check mark adjacent to the model code.

The RF500A and RF500AP Gateway Kit consists of the following items.

RF500A Gateway Part No. RF500A or RF500AP

Transmitter Activator (2-off) Part No. RF525

Jack Plug 2.5mm (2-off) Part No. RFJACK

High Gain Antenna. Part No. RF504

AC Adaptor.

Mains Lead with either UK, EU or US plug.

O N / O F F

A U X

S T A T U S

1 2 3 4

R F 5 0 0 A

S E R I A L

N o .

C o m a r k I n s t r u m e n t s , 5 2 H u r r i c a n e w a y , N o r w i c h , N o r f o l k , N R 6 6 J B . U K T e l : 0 1 6 0 3 ( + 4 4 1 6 0 3 ) 2 5 6 6 4 7 E m a i l : s e r v i c e @ c o m a r k l t d . c o m w w w .c o m a r k l t d . c o m

C o m a r k I n s t r u m e n t s , P O B o x 9 0 9 0 , E v e r e t t , W A 9 8 2 0 6 , U S A T e l : ( 5 0 3 ) 6 4 3 5 2 0 4 E m a i l : s e r v i c e @ c o m a r k U S A . c o m w w w . c o m a r k U S A . c o m

R F 5 0 0 A P

M A D E I N U K

F O R I N D O O R U S E O N L Y D O N O T M O V E W H E N I N O P E R A T I O N

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RF500 System Components

RF500 Transmitters

RF500 Transmitters are available as single items. Each RF500 Transmitter is packed with a mounting bracket and 2-tiewraps.

RF512 Temperature Transmitter

Integral temperature sensor plus connectors for two external temperature sensors and an external door sensor.

External temperature range: –40°C to +125°C

RF512M Temperature Transmitter Backbone Option

Integral temperature sensor plus connectors for two external temperature sensors and an external door sensor.

External temperature range: –40°C to +125°C

Includes High Gain Antenna and RF520 AC mains adaptor.

RF513 Temperature and Humidity Transmitter

Integral temperature sensor, one integral humidity sensor and connector for an external door sensor.

Integral temperature range: –30°C to +70°C

Humidity range: 10-90% RH

RF513M Temperature and Humidity Transmitter Backbone Option

Integral temperature sensor, one integral humidity sensor and connector for an external door sensor.

Integral temperature range: –30°C to +70°C

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RF500 System Components

Humidity range: 10-90% RH

Includes High Gain Antenna and RF520 AC mains adaptor.

RF515 Analog Input Transmitter and RF515A Connection Box

Two analog input channels, each capable of configuration as 0-1V, 0-10V or 4-20mA using RF515A connection box.

RF515A Connection Box

Two channel screw-terminal box with 0.25m lead terminated with 6-Pin Lumberg Plug.

Includes two sets of 10R, 2K and 18K2 precision resistors.

RF516 Precision Temperature Transmitter

Integral temperature sensor, and connector for one external temperature Pt100 sensor and an external door sensor.

External temperature range: –200°C to +400°C

Optional Accessories

RF520 AC adaptor for RF512 and RF513

RF502 Bridge. 0.5m lead to enable transmission through RF resistant barriers

RF503 Bridge. 1.0m lead to enable transmission through RF resistant barriers

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RF500 System Components

Know your Gateway

Front View with LEDs

Figure 1 - Front view of RF500A Gateway

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RF500 System Components

There are four LEDs on the front of the Gateway:

ON Steady Blue The Gateway is running

Flashing Blue Gateway is shutting down

POWER/BATTERY Steady Green External power is available.

Flashing Green Gateway is on and running off the battery pack

Off Gateway is off and external power is not available

FAULT Flashing Yellow Contact technical support from your local distributor or Comark

Instruments. The Home Page may provide more information on possible faults

ALARM Flashing Red An enabled alarm event has occurred

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RF500 System Components

Bottom Connections

Figure 2 - Rear view of RF500 Gateway

A. 12 VDC input

B. Cable clamps

C. RJ45 Ethernet LAN Socket

D. SW1 – Jack Socket for Relay Output 1

E. SW2 – Jack Socket for Relay Output 2

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RF500 System Components

Side Switches and Connections

O N / O F F

A U X

S T A T U S

1 2 3 4

R F 5 0 0 A

S E R I A L

N o .

C o m a r k I n s t r u m e n ts , 5 2 H u r r i c a n e w a y , N o r w i c h , N o r f o l k , N R 6 6 J B . U K T e l : 0 1 6 0 3 ( + 4 4 1 6 0 3 ) 2 5 6 6 4 7 E m a i l : s e r v i c e @ c o m a r k l t d . c o m w w w .c o m a r k l t d . c o m

C o m a r k I n s t r u m e n ts , P O B o x 9 0 9 0 , E v e r e t t , W A 9 8 2 0 6 , U S A T e l : ( 5 0 3 ) 6 4 3 5 2 0 4 E m a i l : s e r v i c e @ c o m a r k U S A . c o m w w w . c o m a r k U S A . c o m

R F 5 0 0 A P

M A D E I N U K

F O R I N D O O R U S E O N L Y D O N O T M O V E W H E N I N O P E R A T I O N

Figure 3 – Left Hand Side View of Gateway

ON/OFF Gateway Startup/Powerdown switch

STATUS Reserved LEDs for Comark use

AUX Reserved Switch

SW1 & SW2 are two switched outputs provided for connection to customer alarm indicators, via relay contacts with 24Vdc 500mA rating, configurable for either NO (Normally Open) or NC (Normally Closed). These are marked as SW1 and SW2, and are in the form of 2.5mm Jack Sockets. Plugs to fit these sockets can be ordered from Comark Instruments using part number: RFJACK.

With the Gateway switched OFF the relays are in a Normally Open condition, this may cause any equipment connected to the contacts to energise.

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RF500 System Components

Know your Transmitter

BA C

A. Alarm LED. Flashes red to indicate any one channel

in alarm

B. Active LED. Flashes green to indicate external

power detected

C. Infra-Red interface. For Comark use only

D. Antenna. (Do not remove whilst in operation)

E. Lashing eye - Four available

F. Internal temperature sensor

Figure 4 - Front view of RF512 Series Transmitter

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RF500 System Components

Figure 5 - Connector view of RF512, RF515 & RF516 Transmitter

A. Lumberg Socket for Probe

B. Socket for Door & RF525 Activator (Dual function)

C. External DC adaptor socket

Page 14

RF500 System Components

Transmitter Display

RF500 Transmitters all have a liquid crystal display as shown below. Only RF512 is capable of using all three display areas and annunciators.



I N T

E X T 1

E X T 2

Indicates that the door channel reads open.

Indicates that the internal lithium battery requires replacement.

Indicates an unacknowledged alarm on any channel.

When steady, indicates that the transmitter has logged onto the Gateway. When flashing, indicates the transmitter is currently attempting transmission with the Gateway.

Indicates that the sensor or probe is broken.

Indicates that the number to be displayed is too big to fit on the LCD. E.g. 2000 cannot be shown on a "1999" digit area.

Figure 6 - Transmitter Display

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Safety Information

Under no circumstances may a user make any changes to the RF500A Gateway that would alter its performance. Any modification would void the CE compliance of the Gateway and may invalidate the warranty.

If the equipment is used in a manner not specified by Comark Instruments, then the protection provided by the equipment may be impaired.

No user serviceable parts are provided in RF500 Comark Wireless Monitoring Equipment. Contact Comark Instruments or your local distributor for all service requirements.

Warning

• Before connecting or disconnecting the antenna, ensure anti-static precautions are observed.

• Use only the FRIWO 12V AC adaptor; Type FW74010/12 as supplied; with the RF500A Gateway.

• Do not modify the RF500A Gateway AC adaptor in any way.

• Use only the PHIHONG, PSM11R-050 5V AC adaptor or FRIWO type FW7662/05 with RF512 and RF513. It is

supplied by Comark Instruments as three variants:

RF520 Transmitter AC adaptor with UK plug

RF520/EU Transmitter AC adaptor with European style plug

RF520/US Transmitter AC adaptor with North American style plug

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Safety Information

• Do not modify the AC adaptor in any way.

• RF512, RF513, RF515 and RF516 Transmitters contain a C-size lithium cell. This cell must not be incinerated or

subjected to temperatures in excess of 100°C. Do not deform, mutilate, crush, pierce, disassemble, recharge or short circuit. Such abuse can result in loss of seal, and/or cell explosion. Also exposure to humid conditions for long periods should be avoided.

• Do not insert metal objects into connectors.

• Ensure the antenna is securely connected before powering the equipment. Internal damage may result otherwise.

• The Gateway and Transmitters have been designed to operate with the antenna supplied by Comark, and having a

maximum gain of 7dBi. Antennas not supplied by Comark Instruments or having a gain of greater than 7dBi are strictly prohibited for use with this device. The required antenna impedance is 50 Ohms. If in doubt please contact Comark Instruments or your Distributor for advice.

WEEE

RF512, RF513, RF515 and RF516 Transmitters contain a non-rechargeable lithium battery. This battery must be disposed of in accordance with local regulations.

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RF500 Wireless Monitoring System Overview

Gateway – Introduction

The RF500 Gateway is an embedded microprocessor device containing a radio module for RF communications to the measuring transmitters. The radio module uses a licence free band in the 2.4GHz spectrum. Comark Instruments RF500 uses proprietary protocols over a standard IEEE 802.15.4 link. These protocols achieve reliable communication between the transmitters and the Gateway via self-healing mesh radio networks.

Data from measurements taken by the transmitters is stored on the RF500 Gateway in contrast to other systems which store their data on a PC using special software. For operating the RF500 system the only software required is a Web Browser such as Internet Explorer or Firefox. There is no requirement to install software on each users computer.

The Gateway contains sufficient data storage capacity for up to 10 years which can be automatically backed up to external storage using the built in shared drive backup method, or by manual request to generate and download a backup file via your web browser.

Connection to the Gateway is via Network (ethernet) connection or remotely via optional analogue modem. For modem access a dedicated Analogue phone line must be provided.

An external power adaptor provides the mains power for the Gateway. An internal Nickel-Metal-Hydride (Ni-Mh) rechargeable battery is included, this provides normal operation of the Gateway during power failure until the battery is exhausted, The Gateway then shuts down until power is restored.

Two relay connectors are provided for external alarms, Autodiallers/Klaxons etc. All other connections to the Gateway are disabled. See Figure 3 – Left Hand Side View of Gateway for further details.

Emails for alarms will be instigated directly from the Gateway. It is also possible to send a text message alarm via email using a third party provider.

Page 18

RF500 Wireless Monitoring System Overview

The Gateway can be either desk mounted or wall mounted. Wall mount keyhole slots are provided on the case. The external long range Antenna has variable orientation to suit vertical or horizontal mounting.

Four LEDs on the Gateway display current status of the system – On/Off, Power/Battery, Alarm indication, and Fault indicators.

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RF500 Wireless Monitoring System Overview

Overview of RF500 Mesh Networking

The RF500 Wireless Monitoring System uses the IEEE 802.15.4 radio transmission standard to implement a radio mesh network.

A mesh network is comprised of the following devices:

• Gateway

• Mesh Transmitter

• Transmitter

On installation each transmitter is associated with a particular Gateway by serial number. Messages are transferred between transmitters and the Gateway using two-way communication with acknowledgement of successful message reception.

Transmitters which are physically close to their associated Gateway such as transmitter A in Figure 7 below, will most likely transmit directly to it. Others such as transmitter B which are further away rely on meshing transmitters to forward messages to and from the Gateway on their behalf.

The route taken by the message can vary depending on network load and link reliability. The ability to dynamically reconfigure the network is termed self-healing. In the figure below the self-healing ability is shown.

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RF500 Wireless Monitoring System Overview

M e s h T r a n s m i t t e r

G a t e w a y

T r a n s m i t t e r

D a t a t r a n s f e r i n t e r r u p t e d t r a n s m i t t e r c o n t i n u e s t o s t o r e d a t a .

T r a n s m i t t e r r e r o u t e s t o s e l f - h e a l n e t w o r k a n d t r a n s f e r s s t o r e d d a t a .

Figure 7 - A Typical Mesh Network

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RF500 Wireless Monitoring System Overview

Meshing Transmitters and Backbone Transmitters

Whenever a RF512 or RF513 transmitter is powered by a RF520 AC adaptor it will become a Meshing unit and will form part of the radio mesh network. However if external power is removed it will revert back to a regular Transmitter.

RF512 and RF513 have the option to become “Network Backbone” units or routers which will intelligently forward messages on behalf of other transmitters. This option is enabled using a setup option in the Gateway. Backbone Transmitters will form part of the mesh network continuously even when not powered by a RF520. Due to the very large drain on the internal battery, Backbone Transmitters must be powered using a RF520 mains adaptor. The internal battery is considered only as a backup battery for Backbone Transmitters.

Automatic Data Retrieval (ADR)

The fact that transmissions between Transmitters and the RF500 Gateway are acknowledged ensures that the Transmitters know exactly which data records have been successfully transferred to the Gateway and those which must be re-transmitted. Therefore if the Gateway is temporarily unable to receive or transmit messages for whatever reason, data will not be lost during this period. When the Gateway is again able to receive and transmit properly the Transmitters will re-transmit those records which were unable to be transmitted during the period of outage.

This re-transmission of data happens automatically without user intervention and results in seamless graphical and tabular data with no gaps.

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Equipment Installation

Comark Instruments strongly recommend that RF500 System installation is carried out by a Comark Installation Engineer or by a Comark Authorised Distributor or Agent.

Gateway Fixing

Mounting of the Gateway is possible using the keyhole screw fixings provided on the rear of the Gateway itself. However the fixings used are to be determined by the installation engineer depending on the type of material used in the construction of the area where the Gateway is to be placed. To avoid accidental disconnection, the DC power cable and cables connecting to the Relay Outputs should be secured using the cable clamps provided on the Gateway case. See Figure 2 - Rear view of RF500 Gateway.

Positioning of the Gateway should be in such a way as to limit the risk of liquid being spilt on it as damage may result.

Transmitter Fixing

Mounting of the Transmitters is possible using the mounting bracket provided. The bracket is fixed using 2 screws and the Transmitter then slides into the bracket from the top. With each Transmitter, Comark Instruments provide two cable ties which, once the Transmitter is slid into the bracket, can be fed through the slots in both bracket and Transmitter case to retain it. The door and DC power cables should be tie-wrapped to the bracket to avoid accidental disconnection.

Mains Wiring

Connections to mains supply for the Gateway and powered Transmitters is via the AC mains adaptors supplied and a locally installed socket. Any power requirements for the hardware will be determined during survey and should be installed by qualified electrician and certified as safe to use before installation can be started.

Page 23

Equipment Installation

Ventilation

At no time should the ventilation slots on the Gateway be covered or obstructed. At least 100mm of free space must be provided above and below the Gateway to ensure that sufficient airflow is maintained through the case to provide adequate cooling. Failure to do this may result in damage to the Gateway due to overheating and invalidation of the warranty.

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Powering On and Off

This chapter covers connectors and switching on and off.

Switch On

PLEASE ENSURE THE ANTENNA HAS BEEN FITTED.

IT IS ESSENTIAL TO AVOID DAMAGE.

1. Plug the Gateway AC adaptor into the socket on the underside of the Gateway, or for the PoE model (RF500AP) plug the ethernet cord into a PoE enabled network socket . The Power/Battery indicator should show steady green.

2. Using a paper clip or similar object, press in and hold the ON/OFF switch on the side of the Gateway for 4 seconds. Refer to “Figure 3 – Left Hand Side View of Gateway”. The Gateway will beep once and the On/Off indicator shows flashing blue. Gateway initialisation will begin.

The Gateway contains an internal backup battery, if this battery is not sufficiently charged, the Gateway will not switch on. Once external power is connected the internal battery will begin recharging. Whenever the charge state becomes sufficient the Gateway will automatically start as requested. TO BE CHANGED Whilst in this mode Status LEDs 2, 3 and 4 will flash together. See Figure 3 – Left Hand Side View of Gateway for location of these LEDs.

It takes a few minutes for the Gateway to initialise. A sequence of 2 beeps followed by 4 beeps indicates successful initialisation.

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Powering On and Off

Gateway Switch OFF

To turn the Gateway OFF navigate to the hardware page of the website and use the Shutdown Gateway button, this will initiate the Gateway shut-down procedure.

If for some reason it is not possible to use the Shutdown Gateway button, press and hold the ON/OFF switch for 4 seconds. The Gateway will beep once and the On/Off indicator will flash to indicate shut-down. This will initiate an orderly shut-down of the Gateway at the start of which, the Gateway will beep 50 times in quick succession. The shut-down procedure could take up to 5 minutes to complete. After shut-down is complete the On/Off indicator extinguishes.

Gateway Reset

There are several circumstances under which the Gateway will perform a software reset. At start of the sequence the Gateway will beep 50 times in quick succession. The reset could take up to 5 minutes to complete which is indicated by a sequence of 2 beeps followed by 4 beeps to indicate successful initialisation. Unlike the shut-down described above, the On/Off indicator will remain steady during the reset sequence.

Transmitter Activation

RF500 Transmitters are despatched in a disabled state to preserve the battery. To activate these, insert the RF525 Activator into the 3-pin socket marked B in “Figure 5 - Connector view of RF512, RF515 & RF516 Transmitter” until the display is enabled then remove the RF525.

Once activated, Transmitters can only be de-activated by removing the battery.

Page 26

Gateway Commissioning

This section covers:

• Network connection

• Setup of first Administrator

• Setting Gateway language

• Setting Gateway name

• Setting date and time

• Network configuration

Each Gateway is shipped with a default IP address of 192.168.25.220. The Gateway is commissioned using a Web Browser via a Network connection. Comark recommend that the initial configuration is performed using a cross-over RJ45 cable.

Page 27

Gateway Commissioning

Requirements for Commissioning

• Computer with RJ45 ethernet jack.

• Ethernet cross-over cable

• Static IP address and subnet mask (Usually allocated by IT Department)

• Default gateway IP address (To enable access from different subnets)

• Email server name or IP address

• DNS server IP address (required if email server is named)

• For modem connections telephone sockets for the RF500 Gateway and PC modem plus associated leads are

required. An IP address is not required for modem only operation.

Gateway to PC Network Connection via RJ45 cross-over Ethernet Cable

1. Set up your computer temporarily with a fixed IP address using the instructions given in Appendix-A Setting a Fixed IP Address.

2. Connect the cross-over ethernet cable between computer and RJ45 jack on the Gateway.

Page 28

Gateway Commissioning

Viewing the Gateway Login Page

Each Gateway is shipped with a default IP address of 192.168.25.220.

1. Start the Web Browser on the PC

2. Enter the address into the Address Bar as displayed below.

3. Press “Enter” key or click “Go”.

Figure 8 - Browser Address Bar

The Gateway login screen will be displayed.

Page 29

Gateway Commissioning

Figure 9 - Gateway Login Screen

Page 30

Gateway Commissioning

Setup of First Administrator

As shipped, the Gateway has no users configured except for a special “one-time-use” installation user which enables an installer to add the main Administrator to the Gateway. Thereafter this Administrator’s username is used to perform all subsequent commissioning.

1. At the Gateway user login screen, type the username “comark” and click Enter

2. At the password screen enter “42” and click Enter

3. You will be logged into the Gateway as the installation user

4. The Gateway will inform you that “You are about to commission a new system”

5. Click on the Enter Administrator Details button

6. When the Add 1st Administrator screen appears fill in the fields with the username and password of your choice

7. In the top left box, marked “Password Required”, enter the installation password:”42” and then click the Submit button

8. If successful the Gateway will return the message “New user added”

9. Click the OK button to return to the Gateway user login screen

10. Login as the new Administrator you just created

Page 31

Gateway Commissioning

Gateway Language

The language the Gateway uses in web pages and in emails can be changed as follows:

1. Click the Administration button then the Language button.

2. Click the radio button below the flag corresponding with your choice of language. Enter your password and click the Submit button.

The language selected is used immediately for all web pages and emails generated for all users. There is no need to reset the Gateway or Login again.

Gateway Name

A Gateway name is required for email operation.

Click the Administration button then the Gateway Name button.

The Gateway Name is any name you choose for the Gateway and will be used in the “From:” field in email and SMS notifications. This is important if you have more than one Gateway in your wireless system and all should be unique.

Gateway Clock Setup

1. Click the Administration button then the Set Clock button.

2. Enter the current date and time using a 4-digit year.

3. Enter your password and click the Submit button.

The Gateway will automatically reset after this step.

Page 32

Gateway Commissioning

Network Setup

The Network Settings page has many fields but at this stage for a basic LAN connectivity test, only the Network Details section is required.

1. Click Administration button then the Setup Network button.

Network Details

Usually the IT Department will allocate a static IP address and subnet mask for the Gateway. Enter these using dotted decimal notation into their respective fields. If access from different subnets is required also enter the Network Gateway IP address. Users who implement MAC address access security will find the MAC address of the LAN interface displayed in this screen.

Static IP Address The IP address which has been allocated to the Gateway. E.g.

192.168.25.217

Net mask The subnet mask associated with the above IP address. E.g.

255.255.255.0

Default Gateway The IP address of the network gateway to allow access by users on a different subnet

DNS no The IP address of your LAN Name Server

2. Double-check the Static IP Address entered because any entry mistake here can cause problems connecting after settings are saved.

3. To save changes, enter your Gateway password and click the Save button. The Gateway may automatically reset after this step.

4. Remove the cross-over ethernet cable after the Gateway has reset. (See Gateway Reset)

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Gateway Commissioning

5. Using Appendix-A Setting a Fixed IP Address as a guide, restore the computer network settings back to as existed previously.

6. Connect both the PC and RF500 Gateway to the LAN using regular ethernet patch leads.

7. Verify that a connection can be made to the Gateway by following the Viewing the Gateway Login Page steps using the newly configured IP Address instead of 192.168.25.220.

Page 34

Gateway Programming and Use

This, the RF500 System Manual covers installation and commissioning of the RF500 Wireless Monitoring system from a hardware point of view.

A Web-View Help Guide for the RF500 Wireless Monitoring System is available online via the Gateway itself. This is a detailed manual incorporating help and detailed information on use of the Gateway and transmitters, including all the available pages.

Using the Web-View manual as a guide the remainder of the RF500 Gateway configuration can be performed. This includes:

• Email Setup

• Email Account

• Adding Transmitters

Page 35

Gateway Specification – RF500A

No of Channels Up to 512

No of Transmitters Up to 128

Storage Capacity Up to 10 years storage

RF Frequency 2.4GHz using IEEE 802.15.4

Operating Conditions

+5°C to +35°C, 10-90% RH non-condensing. No waterproof option available.

Power Sources

AC power adaptor, rechargeable Ni-Mh battery

RF500AP only:

Power over Ethernet (PoE) capability. Compliant to IEEE 802.3af

Power Adaptor 100-240VAC 1.5A 50/60Hz

Battery Backup

4.3Ah Ni-Mh Rechargeable Battery plus reserve for systematic shutdown. Running time approximately 1 hour

Page 36

Gateway Specification – RF500A

Clock Accuracy 4ppm (2 minutes per year)

Relay Outputs (SW1 & SW2)

Two individual 2.5mm jack sockets. Contacts: 24Vdc 500mA maximum

Power Consumption 12W typical

Dimensions L 225mm x W 150mm x D 40mm

Weight 1.3kg

Page 37

Transmitters Specification

Temperature Measurement Range

Integral Thermistor Sensor - RF512, RF516

Integral Thermistor Sensor - RF513

External Sensor

External Pt100 Sensor

-30°C to +70°C

-40°C to +125°C

-200°C to +400°C

Humidity Measurement Range 10 to 90% RH

Page 38

Transmitters Specification

System Accuracy with Standard Sensors

Temperature

Internal Thermistor – 0°C to +70°C

External Thermistor – -20°C to +70°C

Thermistor – full range

Pt100 – full range

Pt100 – with 2-point correction over a maximum range of ±50°C

Pt100 – full range (Instrument only)

Humidity

10-90% RH

Analog Input (23°C)

±0.5°C

±1°C

±0.5°C plus probe

±0.1°C

±0.05°C (excluding probe)

±3%

0.3% of reading

Pt100 Connection Type 4-Wire

Pt100 Sensor Drive Current 400µA Nominal

Page 39

Transmitters Specification

Resolution

Temperature

Thermistor

Pt100

Door Sensor

Humidity

10 to 90% RH

Analog Input

0-1V

0-10V

4-20mA

0.1°C

0.015°C

7.5 seconds

±0.1%

0.1mV

1mV

1µA

Storage Temperature -40°C to +85°C

RF Frequency 2.4GHz using IEEE 802.15.4

Standard Antenna

High-Gain Antenna (optional)

External, removable, Omni directional with pivot. Length: 90mm from pivot

Length: 235mm from pivot

Page 40

Transmitters Specification

Radio Range* *Typically 50 metres indoors

Clock Accuracy** 20ppm (1 minute/month) at 25°C

Logging Memory 32000 records

Logging Frequency Programmable between 1 minute and 60 minutes

Monitoring Frequency 1 minute

LEDs

Red – Warning Green – External Power (Not RF515)

Case Material

Over moulded food safe clear Polycarbonate with BioCote® antimicrobial

Environmental Protection Case enclosure designed to meet IP67 BS EN 60529

Battery Type

Replaceable Lithium ‘C’ Cell Saft LSH14 LIGHT

Saft LS26500 (Restricted for transport)

Battery Life*** Up to 3 years

Page 41

Transmitters Specification

Dimensions L 134mm x W 83mm x D 34mm

Weight 270g

Mains PSU

Optional Mains PSU Part No RF520

100-240VAC 0.3A 50/60Hz

* Internal RF range cannot be guaranteed as it varies from building to building. Requirement for all hardware is always determined on

site by a physical site survey.

** Transmitters will synchronise their clocks with the Gateway at midnight.

*** When used at 23°C room temperature and Radio Rate of 15 minutes.

Page 42

Changing Lithium Battery on RF500 Series Transmitters

Battery Reordering

RF500 transmitters are fitted as standard with a high power 3.6V Primary lithium-thionyl chloride C-size cell. Manufacturers part number Saft LSH14 LIGHT or Saft LS26500.

The Saft LS26500 battery can only be used in transmitters manufactured after April-2009. The date-of-manufacture is encoded in the serial number. The serial number has the format MMYYxxxx where MM represents the 2-digit month and YY represents the 2-digit year in which the transmitter was manufactured.

Only use Saft LSH14 LIGHT or Saft LS26500 as replacements. Use Comark part number: ‘RFBATT’ to order a replacement battery.

Battery Change Procedure

The Transmitter latches any low battery condition and must be powered off fully for it to clear. Waiting for the display to go blank ensures that the low battery status is cleared.

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Changing Lithium Battery on RF500 Series Transmitters

B A T T E R Y

C O V E R

1. Disconnect all plugs from the Transmitter and remove it from its mounting bracket by sliding it upwards.

2. Using a flat-blade screwdriver undo the two retaining screws and remove the battery cover.

3. Remove the exhausted battery and wait a few seconds for the display to blank.

4. Replace with a fresh one ensuring the polarity is correct and taking care to snap the new battery in cleanly without making and breaking the contacts repeatedly.

5. Replace the battery cover and do up the two screws taking care not to overtighten them.

6. Observe any local restrictions on disposal of the used cell.

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Changing Lithium Battery on RF500 Series Transmitters

Check for Transmitter Errors

The removal of the battery will cause the internal clock on the transmitter to reset and so generate an Error-100 condition. This will be cleared automatically by the Gateway, see Transmitter Error Codes for details. Verify that the transmitter display shows either no error or Error-100 only.

Should an Error-400 or Error-500 occur after battery change on a previously working transmitter try removing and reinserting the battery taking care to snap the new battery in cleanly without making and breaking the contacts repeatedly.

Gateway Indication of Low Battery

Once a transmitter shows “low battery” the radio is disabled, monitoring and data logging however will continue until the battery becomes completely exhausted. If a transmitter is left in a state of low battery for a long period, there may be many logged records awaiting transmission to the Gateway.

On changing the battery the transmitter logs a “battery good” record but due to Automatic Data Retrieval (ADR) this record is only transmitted to the Gateway after any previously logged temperature records have been transmitted. Therefore it may take several hours before the “battery good” record is received by the Gateway which in turn clears the indication of Low Battery for the transmitter.

Page 45

Pinout and Wiring

These connectors are drawn from the point of view of looking into the socket from outside the transmitter

Door Connector

A Door Positive

B RF525 Activator Positive

C Common Ground for Door and RF525

Power Connector

A Positive +5 VDC

B Negative Ground

Page 46

Pinout and Wiring

Lumberg Connector

Pin No RF512 Pinout RF515 Pinout RF516 Pinout

1 Thermistor External-2 External-2 Positive Pt100 Positive Voltage Input

2 Thermistor External-1 External-1 Positive Pt100 Positive Current Drive

3 Thermistor External-4 (Reserved for

future use)

Reserved for future use

Do Not Connect

No Connection

4 Thermistor Common External Common Pt100 Negative Current Drive

5 Thermistor External-3 (Reserved for

future use)

Reserved for future use

Do Not Connect

Pt100 Negative Voltage Input

6 No Connection No Connection No Connection

Page 47

Pinout and Wiring

Gateway Relay Outputs

The two relay outputs each accept a 2.5mm jack plug. These are individually controlled SPST relay contacts. Comark can supply jack plugs for wiring external equipment to be activated by the Gateway.

The maximum lead length for the relay outputs is 3m.

Ensure that any external equipment presents only a low voltage on the jack so as to prevent any chance of personal injury due to electric shock should the jack plug become disconnected.

FCC Approvals

The RF500 Gateway and Transmitters comply with Part 15 of the FCC Rules. Operation is subject to the following four conditions:

• This device may not cause harmful interference, and

• This device must accept any interference received, including interference that may cause undesired operation.

• To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the

equivalent isotropic radiated power (e.i.r.p.) is not more than that permitted for successful communication.

• Changes or modifications not expressly approved by the party responsible for compliance could void the user's

authority to operate the equipment.

Transmitters must be placed greater than 20cm from the body.

Page 48

Equipment Ratings

Supply Voltage

Comark will provide mains adaptors with plugs to suit your country, if the correct socket adaptor has not been provided please contact Comark for a replacement.

AC adaptors supplied for use with RF500 Gateway and Transmitters have been designed for worldwide use over the following voltage and frequency ranges.

Voltage 100-240 VAC

Frequency 50/60Hz

Only use adaptors as supplied by Comark and do not attempt to use others as damage to the equipment and voiding of the CE approval may occur.

Environmental Conditions

All RF500 equipment is designed for indoor use only. (Some outdoor installation of RF500 Transmitters is permitted. Contact Comark for details)

Gateway Storage/Operating Conditions

Temperature +5°C to +35°C

Humidity 10-90% RH (Non-condensing)

RF51X Transmitter Operating Conditions

Temperature –30 to +70°C

Humidity 10-90% (Non-condensing)

Page 49

Equipment Ratings

RF51X Transmitter Storage Conditions

Temperature –40 to +85°C

Humidity 10 to 90% RH (Non-condensing)

RF515 Maximum Input Conditions

0-1V Range 0 - 3V

0-10V Range 0 - 30V

4-20mA Range 0 - 100mA

Page 50

Maintenance and Cleaning

No specific maintenance is required for the Gateway or the transmitters. Should service be required then a “return to base” service is provided by Comark. Please contact Comark Instruments or your local distributor to make arrangements for return of any items for repair.

Cleaning of the Gateway should be limited to a dry lint free cloth to remove dust and debris from the fan exhaust and air intake grill. A damp cloth may be used in the event that a more stubborn mark needs to be removed. At no time should a wet cloth or any detergent agent be used to clean the Gateway.

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EC-Declaration of Conformity

Comark Instruments 52 Hurricane Way Norwich Norfolk. NR6 6JB

Declare that the products:

Comark Wireless Monitoring System Comprising Part Numbers: RF500A,RF500AP, RF512, RF513, RF515, RF516 & RF520

Is in conformity with the requirements of the following documents (Directives):

Radio & Telecommunications Terminal Equipment Directive (R&TTE) 1999/5/EC Electromagnetic Compatibility Directive 2004/108/EC. The Low Voltage Directive (2006/95/EC) Annex-1

Standards: EN 61010-1:2001 Safety requirements for electrical equipment for measurement, control and laboratory ETSI EN 301 489-17 V1.2.1 (2002-08) Specific conditions for 2.4 GHz wideband transmission systems and 5 GHz high performance RLAN equipment

David Goulden Development Manager Comark Instruments

Page 52

Transmitter Error Codes

Under certain conditions the transmitter display can show an error. These errors can help in diagnosing the reason a transmitter may fail to transmit data to the Gateway.

This is not an exhaustive list of errors; only the most common will be described here.

Error Meaning Resolution

004 Fault with Radio Module Try removing the battery then replacing it

010 Battery is Dead. Replace the battery

100 Date and time lost

Wait for the transmitter to receive correct date and time from the Gateway

400 Invalid Programmed Task Program a new task from the Gateway

500 Errors 100 & 400 combined Resolve Error 100 & Error 400 individually

Page 53

Gateway Fault Conditions

Under certain conditions the Gateway Fault LED can flash to indicate an error. The possible faults which can cause the Fault LED to flash are:

• Overheating

• Battery Pack fault

• Clock error

• Clock Battery error

• PSU fault

• Software errors

• Radio Module fault

Page 54