Q: What is the valid distance for headset and Bluetooth® mobile?
A: The maximum valid distance is 10 meters.
Q: When my mobile is searching the headset, why do several Bluetooth® equipment appear?
A: When your mobile phone is paring, any Bluetooth® device within the effective distance can be
seen.
Q: Why my mobile cannot find Bluetooth® equipment?
A: If your headset is not in pairing status, your mobile cannot find any Bluetooth® equipment.
Before using your mobile to search any equipment, make sure the headset is in pairing status.
Q: Do I need to pair the headset with my mobile any time I use it?
A: No, you are required to pair the headset the first time you use it with a device.
Q: Why does the headset have some noise?
A: The sound quality of your calls may be effected by the below factors:
- if the signal of your mobile is weak, the sound quality of the calls cannot be good;
- if the distance between headset and mobile is out of valid range, this affect the sound quality.
Q: What should I do if I cannot hear my headset clearly?
A: Adjust the volume button or press “Volume+” on your mobile to increase the volume and test if
mobile is within a strong-signal area.
Q: Why has my headset stopped working suddenly?
A: No power. When battery is low, the red indicator will flash and you will hear beep sound.
Caution
1. When you stay a long time without using the headset, turn it off and put it into a box to avoid
damages, scratches or bracket deformation. In order to prolong the battery life, remember to
charge it at least every 6 months.
2. If the headset has been left unused for a long time, remember to charge it before re-using it.
3. The battery of headset is built-in and cannot be changed by the final user.
4. Please keep the headset in a dry place.
5. The operating temperature is form 5°C to 35°C. P lease don’t put the headset into fire to avoid
battery blast accident.
6. Please do not bent or twist the bracket to avoid deformation.
7. Please do not tear down ear-cap by un-professional person.
8. Audiologists suggest to avoid listening to a very high volume and continued play. If tinnitus
occurs, turn the volume down or stop playing, do not turn the volume up suddenly. To avoid
hearing damage caused by high volume, remember to turn up the volume slowly.
9. Do not use the headset in dangerous places or places where you need to hear the outside
sound.